Windows Experience Index could not be computed

Posted by Alexey Ivanov on Super User See other posts from Super User or by Alexey Ivanov
Published on 2012-11-07T20:31:26Z Indexed on 2012/11/19 23:08 UTC
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windows-8

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windows-experience-index

I've upgraded recently from Windows Vista to Windows 8. When I try to rate my computer, it accesses DirectX 9 performance, then processes to DirectX 10 tests:

Running the Direct3D 10 Texture Load Assessment

And it gets stuck at this point. In 5–10 minutes, it shows error message:

The Windows Experience Index for your system could not be computed

The video card is rather old: Mobile Intel 965 Express Chipset Family. I'm pretty sure it does not support DirectX 10. Why does Windows assess it with DirectX 10? And how can I make it skip DirectX 10 tests and get the system rating?

The driver was installed automatically by Windows 8 from Windows Update.
Version: 8.15.10.2697
Date: 10/01/2012

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