The BitLocker encrypted logical drive of my laptop is not accessible. On clicking error appears,"Application not found"

Posted by Nauman Khan on Super User See other posts from Super User or by Nauman Khan
Published on 2012-12-06T16:34:44Z Indexed on 2012/12/06 17:08 UTC
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I had an important personal data that was stored in my laptop drive 'F'. My 4 year old son also uses my laptop to play games. To secure my data I used bitlocker software that was already there in my windows 7 ultimate 32 bit. I am using a Dell D 630 Core2Duo laptop. The thing worked fine for me and I have been able to access my data in drive 'F' as and when I required. But today, when I tried to open my 'F' drive, an error box appeared saying "Application not found".

  • I right clicked and checked 'properties' of 'F' drive. It showed me Used Space = 0 bytes and Free Space = 0 bytes.

  • I opened 'Disk Management' which showed my 'F' drive file system as 'Unknown (Bitlocker Encrypted). 'Disk Management' is also showing my 'F' drive as healthy logical drive.

  • I opened 'Manage bitlocker' and found that my 'F' drive was being shown locked and 'Unlock Drive' was displayed against it, however, when i click on 'Unlock Drive', it does not function.

  • I opened 'TPM Administration' and found an information that 'Compatible TPM cannot be found'.

My bitlocker encryption was working fine which means that I had a compatible TPM in my laptop. Where has it gone? How can I enable it? Is my 'F' Drive lost forever and thus the data in there as well?

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