USB Ports not working on new ASUS Z87 PRO motherboard

Posted by Peter Coulton on Super User See other posts from Super User or by Peter Coulton
Published on 2013-10-25T21:25:40Z Indexed on 2013/10/25 21:58 UTC
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usb

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motherboard

3 of the six USB ports on the back on my new ASUS Z87 PRO motherboard are not functioning properly. They do seem to deliver power, just don't seem to function for data (devices attached in these ports are detected by windows, or usable in UEFI)

I think I'm right in saying that the top 4 ports (3 of which aren't working) run off an additional USB controller (not from the Z87 chipset) if that makes any difference.

I'm pretty sure that I'll just have to return it, but any advice on diagnosing the problem would be welcome.

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