Supermicro IPMI on MBD-X8DAH+-F-O motherboard. Keyboard and mouse do not work after booting Windows Server 2008 R2

Posted by LDelgado on Server Fault See other posts from Server Fault or by LDelgado
Published on 2011-08-06T18:12:06Z Indexed on 2013/11/02 9:57 UTC
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Hell Everyone,

I built a server with the mentioned motherboard. I installed Windows Server 2008 R2 Enterprise on this server.

IPMI is integrated on the motherboard with its own dedicated NIC. I've got that NIC configured with its own IP address. I can remote into it using IPMI, and I can remotely control the server settings before booting the OS ( BIOS, RAID configuration, etc). When the OS boots, I lose the mouse and keyboard. I cannot use the keyboard or mouse when installing the OS either. So the Keyboard and Mouse only work when no OS is loaded. Once the OS loads I lose it - that is my problem.

I've been doing some research and trying a few things, but I have not been successful in fixing this issue. I may be wrong, but based on the things I've found online, it seems that the problem could be caused by the way the OS handles USB.

The server is headless. There is no keyboard, mouse, or monitor plugged into it. When I boot up the OS and remote into it, I cannot see a mouse or keyboard listed in the Device Manager. Based on what I've read, it seems that the OS should detect a mouse and a keyboard when connecting remotely via IPMI.

The following are the solutions I've tried. Nothing has worked so far:

I've updated the firmware of the IPMI component to the latest firmware - 1.33. I made sure that the mouse mode was set to Absolute (Windows OS). I've loaded the factory defaults several times. I've enabled Port64h/60h Emulation under the USB settings in the BIOS. I've disabled USB legacy support in the BIOS. I made sure the firewall wasn't blocking IPMI (disabled the firewall).

And that's about it.

I've found threads in some forums from people having the same issue as me, but they were not running the same OS. They were either running Linux or FreeBSD. Most of them fixed their problem by selecting the right mouse mode (Linux in their case). There was one other that solved the problem by disabling USB Mass Storage mode. He stated "When I set it to disable USB Mass Storage when no image is loaded, the ukbd came alive, and I'm typing this on the IPMI Console. " source: http://freebsd.1045724.n5.nabble.com/IPMI-Console-No-luck-once-OS-is-booted-td3967868.html

I suspect the solution described in the previous paragraph is somehow related to my problem. I've found several threads on the internet with issues describing the same problem, but none of them were with Windows Server 2008 R2. Again, I may be wrong, but it seems like that could be the issue. I just don't know how I go about applying a solution in Windows Server 2008 R2.

In any case, I could use your expertise. Maybe I am missing something, or maybe I'm on the right track.

Your help is much appreciated.

Thank you in advance,

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