Printing on Windows 8 with PDF viewer (Adobe Reader) from network

Posted by Bongo on Super User See other posts from Super User or by Bongo
Published on 2013-11-13T15:42:35Z Indexed on 2013/11/13 16:00 UTC
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networking

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windows-8

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pdf

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printing

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adobe-reader

i have a problem with the Adobe Reader 8, but the problem seems to be equally bad with other pdf viewers. Here is the configuration: My PDF viewer is located on network drive "Z:" which is the network adress \dgs-main\progs.

I tried to start the adobe reader from here -> \\dgs-main\progs\Adobe\Reader 8.0\Reader\AcroRd32.exe and open the PDF from here -> C:\Users\ServiceDesk\AppData\Local\Temp\GeneratedPDF.pdf

The problem is as follows, if i open the PDF with a local PDF viewer everything works fine and i can print the document. If i open the PDF with the Network PDF viewer then it opens, but printing is impossible. The error message states: "Unable to start print job. Is printer available?"

As mentioned above, it works with a local pdf viewer. In both cases i use the same printer. The Printer is a network printer but even with a local printer it fails.

The error occurs only on Windows 8 machines. On windows 7 it works fine.

I Hope somebody can tell me what the problem is. Thanks in advance and have a fine day.

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