Determining if a visitor left your server

Posted by Jeepstone on Pro Webmasters See other posts from Pro Webmasters or by Jeepstone
Published on 2014-06-05T13:47:46Z Indexed on 2014/06/05 15:39 UTC
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apache

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logs

We have an Apache server running a PHP website. The site is an e-commerce shop.

We currently use Barclays as the payment provider but are seeing a lot of customers drop out at the point at which we transfer them to the payment gateway (hosted with Barclays)

I can see specific instances in the shop where orders have been created but not paid/failed but I need to ascertain if the user has definitely left our server (or just failed to reach Barclays).

Is there anything in any of the server/access logs that states when a user transferred to a different domain?

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