Cannot access to my app's dashboard (iTunes Connect)

Posted by Skynext on Super User See other posts from Super User or by Skynext
Published on 2014-08-21T09:13:45Z Indexed on 2014/08/21 10:23 UTC
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itunesconnect

Since more than a week I can't access to my app's admin page on iTunes Connect. I'am able to connect me to iTunes Connect and to access the "manage my Apps" section but when I select a specific app I get the following message:

Unable to Process Request

Your request could not be processed. For additional help, send an email to [email protected]

I have deleted cookies and data navigation in Safari, tried with chrome and fierfox: nothing. I contacted the support of iTunes Connect more than one week ago but nothing moves. If anyone has experienced the same situation and can help me...

Thank You !

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