Why can I not access the internet when Windows 7 finds no issue with the ethernet connection and the network can see my device?

Posted by WannabeCoder on Super User See other posts from Super User or by WannabeCoder
Published on 2014-08-24T19:11:17Z Indexed on 2014/08/25 4:24 UTC
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So I just moved from a house to an apartment. In the house and the apartment I had Uverse set up - and in both I had my desktop connected via a ~40 foot long cat5 cable. However, upon moving to the apartment I found that my ethernet connection no longer provides internet. This would seem like a mundane problem if not for:

  1. The router can see the computer on the network
  2. Windows 7 (the desktop's OS) detects no problems with the ethernet connection.
  3. Connections over the internet (i.e. browser windows, Pandora, etc.) do not immediately fail. Instead they load for 2 minutes and then finally give up.
  4. Devices connected over the Wifi (PS4, Laptop) access the internet just fine

While removing the cat5 cable from my house, I accidentally damaged the locking tab but managed to bend it back into the appropriate position. I would suspect that a bad cat5 cable might be to blame if not for the above issues (thought I've heard bad cat5 cables cause the most nonsensical problems) and the fact that I tested the cat5 cable by having it share internet between my laptop (working internet) to my desktop and it functioned just fine and provided the desktop with internet.

My ipconfig /all successfully finds a default gateway, DHCP server, and DNS server.

What could possibly be causing the problem?

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