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Articles indexed Wednesday March 2 2011

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• links for 2011-03-02

  - by Bob Rhubart

  Oracle Technology Network Architect Day: Denver Registration is now open. Sessions will cover IT Optimization and consolidation, cloud computing, the evolving role of enterprise IT, and more. (tags: oracle otn entarch event denver) SOA Suite Integration: Part 2: A basic BPEL process (The Shorten Spot) The latest post in Anthony's Shorten's series about SOA Suite integration with Oracle Utilities Application Framework. (tags: oracle otn soa bpel soasuite) ADF: How to create web service based ADF pages The first in promised series of three posts on the topic by Marianne Horsch. (tags: oracle soa webservices adf) David Butler: MDM Poised for Growth (Oracle Master Data Management) David says: "Businesses are talking about the need to fix master data before they can successfully move forward on SOA initiatives. And the growing demands for compliance continue to be a major driver." (tags: oracle otn mdm) Cloud governance is about more than security | The Pervasive Data Center - CNET News Legal and regulatory procedures, transparency, service levels, indemnification, and more are all part of a broader governance landscape that requires IT to work closely with business users. Read this blog post by Gordon Haff on The Pervasive Data Center. (tags: ping.fm) Senthilkumar Rajendran's Blog: Horizontal Scaling OBIEE 11g (tags: ping.fm) InfoQ: Searching Without Objectives Kenneth O. Stanley considers that innovation is stifled when we are strictly following a high goal, and we would progress more when we are inclined to discovery rather than following an objective. (tags: ping.fm) InfoQ: Brownfield Software - Industrial Waste or Business Fertilizer? Josh Graham addresses 10 myths related to working on legacy software, attempting to prove that one can make good use of legacy code without having to rewrite the entire thing. (tags: ping.fm)

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• Why All The Hype Around Live Help?

  - by ruth.donohue

  I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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• Webcast: ODI and Successful Strategies for Optimizing Your Data Warehouse

  - by antonio romero

  A new public webcast for ODI: “Successful Strategies for Optimizing Your Data Warehouse”  is scheduled for March 3th at 10am PT/1pm ET. In this webcast, Mala Narasimharajan, from the product marketing team and Denis Gray from the product management team, will be presenting ODI’s strong value proposition for data warehousing solutions. You can find the registration link below. Live webcast: Successful Strategies for Optimizing Your Data Warehouse March 3, 2011 1pm ET/10pm PT Registration link: http://www.oracle.com/us/dm/66153-wwmk10035379mpp011-se-309154.html

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• Oracle WebCenter: Extending Oracle Applications & Oracle Fusion Applications

  - by kellsey.ruppel(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} -- Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";}We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how the new release of Oracle WebCenter extends Oracle Applications and Fusion Applications.When we talk about the new release of Oracle WebCenter, we really emphasize to customers that they can leverage their existing investments and benefit from WebCenter’s Complete, Open and Integrated platform. To summarize what we mean here, Oracle WebCenter is:COMPLETEComprehensive platform for Portals/Websites, Composite Applications with integrated Social/Collaboration services and Content Management infrastructureOPENStandards support improves reuse of existing resources and extends the value of existing systemsINTEGRATEDImplicit integration with Oracle Applications, Oracle Fusion Applications & other enterprise applicationsWith all the existing enterprise applications in Oracle’s application portfolio, in the new release of WebCenter we’ve got a set of pre-built catalogs that customers can use directly to get at all the portlet resources certified and available from Oracle.  It provides customers with a ready-to-use view of their application resources.  And since WebCenter provides seamless support for building these portlets/components in a professional IDE like JDeveloper or from within a Browser, developers and business analysts can quickly assemble the information they require for their existing application investment.  In addition, we’ve taken all the user flows and patterns that we’ve learned in building Fusion Applications and focused on making it dramatically easier to use tools to create reusable application UI components. In this way, one team in the organization using an application can share their components with other teams.  And more importantly, the new team can make changes to the component without breaking the original component.  When tied to enterprise applications, this capability is extremely powerful.  This is what Oracle means when they talk about Enterprise Mashups.  And finally, we’ve provided an innovative way to go well beyond traditional “on the glass” integration by enabling business transactions for the existing applications direct integration using activity streams. This delivers aggregated and “on time” delivery of information to the business users based on what‘s happening in the enterprise that is relevant to their particular job function.  Most importantly, it ties into the personalization interactions discussed earlier so that it can help target information to you directly based on past interactions.  Application integration is key to making businesses function more efficiently with these new Enterprise 2.0 technologies.Keep checking back this week as we share more information on how WebCenter is the most complete, open and integrated modern user experience platform and show key ways WebCenter can extend Oracle Applications & Oracle Fusion Applications.

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• Download Flickr Official Windows Phone 7 App

  - by Gopinath

  Microsoft’s Windows Phone 7 OS is picking up in the recent days with the release of useful applications. Yahoo released an official Flickr application for Windows Phone 7 that is optimized to play nice with unique Windows Phone 7 user interface. Here is the demo of the application in action Features of Flickr App for Windows Phone 7 Browse your Flickr photos in stunning high resolution display and touch navigation controls Share photos with friends and family via email, Twitter, Facebook and more Upload your latest images on the go with the in-app uploader Seamlessly transition from your Windows Phone 7 to Windows 7 tablet and back again, without ever losing your place Download Flickr App For Windows Phone 7 This article titled,Download Flickr Official Windows Phone 7 App, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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• What do you do when you realize your job requires you to do something out of your depth?

  - by Billy ONeal

  For a large software project recently, I was really out of my depth. And I did actually know this; and that the only reason I was employed was mostly a lack of other qualified candidates. The job was to build a large application on top of PHP/MySQL, a system I had little experience with. (I did advise the employer of this beforehand -- I've been spoiled by C# ASP.NET/MVC and MSSQL Server) The main reason I applied was location, location, location -- on campus jobs which actually have any programming component are relatively rare. For almost a year and a half I've slogged through this, and I think I can say I know (at least somewhat) what I'm doing now. I've made some mistakes, torn out some hair, and moved on. (I'm still working on this system nowadays, but I no longer feel completely lost) In the future though, I'd like to keep my personal and professional self a little healthier than what occurred in this case. So I'm curious -- what's the best way to handle a situation like this?

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• Should I learn GWT (I'm a Java newb) if I eventually want to learn JavaScript and related libraries?

  - by Aaron

  I haven't been working with Java for a long time, and I found GWT to be interesting plus a chance to learn and practice Java. My goal for this year is to learn JavaScript. I'm very interested in HTML5, browser extensions and other cool stuff that JavaScript can do. I think I'm more interested in this than Java at the moment (that's not to say I dislike or would discontinue working with Java) but I would like advice as to whether it's a good idea to proceed with learning GWT (given my interest in JavaScript) or to spend my time learning other Java technology. Thank you.

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• Would you recommend Head First Programming for someone new?

  - by Sergio

  My brother is just starting out college. He's studying the same thing I am here in Bolivia; Systems Engineer which is the equivalent of what a CS degree is in the US. Being his big brother and a programmer myself I really want to guide him and give him the right material to learn and become good at programming. My motives are selfish I admit, I want him to become really good so he can teach me things in the future. :) After poking around the web, I found Head First Programming. This book seems to teach the fundamentals of programming, using Python as the language. Would you recommend this book as his first book ever? Would learning Python as his first language stunt him somehow? What are your thoughts and suggestions? Thanks!

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• So with HTML5 what exactly.....is "supposed" to become phased out.

  - by Mercfh

  So I know HTML5 is the "replacement" for Flash...however it's obviously not mainstream just yet......but what else is it supposed to replace. I ask this because web-dev has always been a secret kinda side-passion of mine (even though I a firmware programmer mostly doing C/Java stuff). And anyway I want to pursue a side thing at doing web design (I know basic XHTML/CSS + some CSS3) But what exactly is I guess...."pointless" to study? JavaScript I assume will always be a huge part of web design? (HTML5 isn't replacing that is it?) What about Ajax and CSS itself?) And then there's Flash....not sure if thats really worth putting effort into? Also there's Adobe Flex/Air......I'm a bit confused if you can't tell.

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• Professional Developers, may I join you?

  - by Ben

  I currently work in technical support for a software/hardware company and for the most part it's a good job, but it's feeling more and more like I'm getting 'stuck' here. No raises in the 5 years I've been here, and lately there seems to be more hiring from the outside than promotion from within. The work I do is more technical than end-user support, as we deal primarily with our field technicians who have a little more technical skill than the general user base. As a result I get into much more technical support issues... often tracking down bugs in our software, finding performance bottlenecks in our database schema, etc. The work I'm most proud of are the development projects I've come up with on my own, and worked on during lunch breaks and slow periods in Support. Over the years I've written a number of useful utilities for the company. Diagnostic type applications that several departments use and appreciate. These include apps that simulate our various hardware devices, log file analysis, time-saving utilities for our work processes, etc. My best projects have been the hardware simulation programs, which are the type of thing we probably wouldn't have put a full-time developer on had anyone thought to do it, but they've ended up being popular and useful enough to be used by development, QA, R&D, and Support. They allow us to interface our software with simulated hardware, rather than clutter up our work areas with bulky, hard to acquire equipment. Since starting here my life has moved forward (married, kid, one more on the way), but it feels like my career has not. I still earn what I earned walking in the door my first day. Company budget is tight, bonuses have gone down, and no raises or cost of living / inflation adjustments either. As the sole source of income for my family I feel I need to do more, and I'd like to have a more active role in creating something at work, not just cleaning up other people's mistakes. I enjoy technical work, and I think development is the next logical step in my career. I'd like to bring some "legitimacy" to my part-time development work, and make myself a more skilled and valuable employee. Ultimately if this can help me better support my family, that would be ideal. Can I make the jump to professional developer? I have an engineering degree, but no formal education in computer science. I write WinForms apps using the .NET framework, do some freelance web development, have volunteered to write software for a nonprofit, and have started experimenting with programming microcontrollers. I enjoy learning new things in the limited free time I have available. I think I have the aptitude to take on a development role, even in an 'apprentice' capacity if such an option is possible. Have any of you moved into development like this? Do any of you developers have any advice or cautionary tales? Are there better career options I haven't thought of? I welcome any and all related comments and thank you in advance for posting them.

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• What should I know before starting my first consulting project?

  - by bo4sho

  I just got a job for a small project. I have all the relevant skills and knowledge to complete the project, but I am concerned about getting screwed over because this is my first time working on a consultant basis. We have already agreed on an hourly wage that I'm happy with, so that's not an issue. I'm just worried that since this is my first time working on my own, I'm going to make some mistakes that could be easily avoided if I had someone give me advice beforehand. This is what I already know to do/not do: -Get everything in writing -Limit the scope of the project. Once I start the actually coding, all features should be frozen. -Make sure to communicate constantly with my client. In addition he wants an max hourly cap. What is a good way to come up with one? What else do I need to know?

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• What information must never appear in logs?

  - by MainMa

  I'm about to write the company guidelines about what must never appear in logs (trace of an application). In fact, some developers try to include as many information as possible in trace, making it risky to store those logs, and extremely dangerous to submit them, especially when the customer doesn't know this information is stored, because she never cared about this and never read documentation and/or warning messages. For example, when dealing with files, some developers are tempted to trace the names of the files. For example before appending file name to a directory, if we trace everything on error, it will be easy to notice for example that the appended name is too long, and that the bug in the code was to forget to check for the length of the concatenated string. It is helpful, but this is sensitive data, and must never appear in logs. In the same way: Passwords, IP addresses and network information (MAC address, host name, etc.)¹, Database accesses, Direct input from user and stored business data must never appear in trace. So what other types of information must be banished from the logs? Are there any guidelines already written which I can use? ¹ Obviously, I'm not talking about things as IIS or Apache logs. What I'm talking about is the sort of information which is collected with the only intent to debug the application itself, not to trace the activity of untrusted entities. Edit: Thank you for your answers and your comments. Since my question is not too precise, I'll try to answer the questions asked in the comments: What I'm doing with the logs? The logs of the application may be stored in memory, which means either in plain on hard disk on localhost, in a database, again in plain, or in Windows Events. In every case, the concern is that those sources may not be safe enough. For example, when a customer runs an application and this application stores logs in plain text file in temp directory, anybody who has a physical access to the PC can read those logs. The logs of the application may also be sent through internet. For example, if a customer has an issue with an application, we can ask her to run this application in full-trace mode and to send us the log file. Also, some application may sent automatically the crash report to us (and even if there are warnings about sensitive data, in most cases customers don't read them). Am I talking about specific fields? No. I'm working on general business applications only, so the only sensitive data is business data. There is nothing related to health or other fields covered by specific regulations. But thank you to talk about that, I probably should take a look about those fields for some clues about what I can include in guidelines. Isn't it easier to encrypt the data? No. It would make every application much more difficult, especially if we want to use C# diagnostics and TraceSource. It would also require to manage authorizations, which is not the easiest think to do. Finally, if we are talking about the logs submitted to us from a customer, we must be able to read the logs, but without having access to sensitive data. So technically, it's easier to never include sensitive information in logs at all and to never care about how and where those logs are stored.

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• Will Java be dead if the split into free/premium JVM happens?

  - by cringe

  According to http://www.theregister.co.uk/2010/11/06/oracle_dueling_jvms/ there is a possibility that Oracle really will kill Java split Java into Free and Premium JVMs. My Questions Do you think this will happen? Will this kill Java at the end? If you answer both questions with Yes, what are you doing about it? Which language would you choose, and which platform will you use? .NET/Mono? Plain compiled languages like Golang? Ruby? And if you answer No, why do you think Oracle will not harm Java and the community?

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• How do you react to non-programmers with ideas of 'The Next Big Thing' ?

  - by jiceo

  Recently and quite often, people with no programming background come and say they have this great idea that can be the next big thing and that the idea(s) is worth a fortune by itself. Then as they know I'm a programmer, they ask me if I'm willing to "code it up" for them or find someone willing to do it for next to nothing. Judging from the enthusiasm, it's like they're drunk on their idea and that that by itself is the most important thing, but they just need a programmer. My response to them, depending on my mood and their general attitude towards what we do, is something along the lines of: "Having the core of an idea is one thing. Developing it to the point that it becomes a platform that changes the world in which it lives is another, and you're going to be willing to pay proportionately to how big you think your idea is worth." Have you been approached by these business type entrepreneurs (with no technical/developer's knowledge) with such a proposal and how do you react to them?

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• ASP.Net or WPF(C#)?

  - by Rachel

  Our team is divided on this and I wanted to get some third-party opinions. We are building an application and cannot decide if we want to use .Net WPF Desktop Application with a WCF server, or ASP.Net web app using jQuery. I thought I'd ask the question here, with some specs, and see what the pros/cons of using either side would be. I have my own favorite and feel I am biased. Ideally we want to build the initial release of the software as fast as we can, then slow down and take time to build in the additional features/components we want later on. Above all we want the software to be fast. Users go through records all day long and delays in loading records or refreshing screens kills their productivity. Application Details: I'm estimating around 100 different screens for initial version, with plans for a lot of additional screens being added on later after the initial release. We are looking to use two-way communication for reminder and event systems Currently has to support around 100 users, although we've been told to allow for growth up to 500 users We have multiple locations Items to consider (maybe not initially in some cases but in future releases): Room for additional components to be added after initial release (there are a lot of of these... perhaps work here than the initial application) Keyboard navigation Performance is a must Production Speed to initial version Low maintenance overhead Future support Softphone/Scanner integration Our Developers: We have 1 programmer who has been learning WPF the past few months and was the one who suggested we use WPF for this. We have a 2nd programmer who is familiar with ASP.Net and who may help with the project in the future, although he will not be working on it much up until the initial release since his time is spent maintaining our current software. There is me, who has worked with both and am comfortable in either We have an outside company doing the project management, and they are an ASP.Net company. We plan on hiring 1-2 others, however we need to know what direction we are going in first Environment: General users are on Windows 2003 server with Terminal Services. They connect using WYSE thin-clients over an RDP connection. Admin staff has their own PCs with XP or higher. Users are allowed to specify their own resolution although they are limited to using IE as the web browser. Other locations connects to our network over a MPLS connection Based on that, what would you choose and why? I am asking here instead of SO because I am looking for opinions and not answers

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• How to share code as open source?

  - by Ethel Evans

  I have a little program that I wrote for a local group to handle a somewhat complicated scheduling issue for scheduling multiple meetings in multiple locations that change weekly according to certain criteria. It's a niche need, but I wouldn't be surprised if there are other groups that could use software like this. In fact, we've had requests from others for directions on starting a group like this, and if their groups get as big, they might also want special software to help with scheduling. I plan to continue developing the program and eventually make it an online web app, but a very simple alpha version is completed as a console app. I'd like to make it available as open source, but I have no idea what kind of process I should go through first. Right now, all I have is Java code, not even unit-tested thoroughly. I haven't shown the code to anyone else. There is no documentation. I don't know where I would put the code so others could access it. I don't know anything about licensing it. I don't know what kind of support people will expect from me if I release it as open source. I have no idea what else I should worry about. Can someone outline for me (or post an article(s) that outlines) the process of taking open source software from "coded" to "completed / available"? I really don't want to embarrass myself by doing things weirdly.

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• How do I know, when my develpment skills is enough to do some "real" job?

  - by hjdm

  I am in proccess of constant learning web technologies now. I have know php, pure javascript ( I think, I can pick up jquery fast if needed ), html, css and basic crud with databases. I understand how MVC frameworks work. I have made a couple websites for friends ( one with my own engine ). Maybe it is time to try to do some interesting stuff for someone? ( say freelance or try to find some job in this industry ) Which expierence did you have, when you got your first job?

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• Generalist Languages: Dying or Alive and Well?

  - by dsimcha

  Around here, it seems like there's somewhat of a consensus that generalist programming languages (that try to be good at everything, support multiple paradigms, support both very high- and very low-level programming), etc. are a bad idea, and that it's better to pick the right tool for the job and use lots of different languages. I see three major areas where this is flawed: Interfacing multiple languages is always at least a source of friction and is sometimes practically impossible. How severe a problem this is depends on how fine-grained the interfacing is. Near the boundary between the two languages, though, you're basically limited to the intersection of their features, and you have to care about things like binary interfaces that you usually wouldn't. Passing complex data structures (i.e. not just primitives and arrays of primitives) between languages is almost always a hassle. Furthermore, shifting between different syntaxes, different conventions, etc. can be confusing and annoying, though this is a fairly minor complaint. Requirements are never set in stone. I hate picking a language thinking it's the right tool for the job, then realizing that, when some new requirement surfaces, it's actually a terrible choice for that requirement. This has happened to me several times before, usually when working with languages that are very slow, very domain specific and/or has very poor concurrency/parallelism support. When you program in a language for a while, you start to build up a personal toolbox of small utility functions/classes/programs. The value of these goes drastically down if you're forced to use a different language than the one you've accumulated all this code in. What am I missing here? Why shouldn't more focus be placed on generalist languages? Are generalist languages as a category dying or alive and well?

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• Identifying the best pattern

  - by Daniel Grillo

  I'm developing a software to program a device. I have some commands like Reset, Read_Version, Read_memory, Write_memory, Erase_memory. Reset and Read_Version are fixed. They don't need parameters. Read_memory and Erase_memory need the same parameters that are Length and Address. Write_memory needs Lenght, Address and Data. For each command, I have the same steps in sequence, that are something like this sendCommand, waitForResponse, treatResponse. I'm having difficulty to identify which pattern should I use. Factory, Template Method, Strategy or other pattern.

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• How to do pragmatic high-level/meta-programming?

  - by Lenny222

  Imagine you have implemented the creation of a nice path-based star shape in Lisp. Then you discover Processing and you re-implement the whole code, because Processing/Java/Java2D is different. Then you want to tinker with libcinder, so you port your code to C++/Cairo. You are (re)writing a lot of boiler plate code, while the actual requirement "create a star shape" (or "create a path, moveto x y, lineto x y") has not changed. What are the options to encapsulate those implementation details? Some sort of pragmatic meta-programming? Maybe an expert system? How would you define your core business logic as language-independent as possible?

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• How do you unit test your javascript.

  - by Erin

  I spend a lot of time working in javascript of late. I have not found a way that seems to work well for testing javascript. This in the past hasn't been a problem for me since most of the websites I worked on had very little javascript in them. I now have a new website that makes extensive use of jQuery I would like to build unit tests for most of the system. My problems are this. Most of the functions make changes to the DOM in some way. Most of the functions request data from the web server as well and require a session on the service to get results back. I would like to run the test from either a command line or a test running harness rather then in a browser. Any help or articles I should be reading would be helpful.

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• Trying to learn ASP.net

  - by sipl

  Hi There, I have a background in computers and had done programming some seven years ago. Switched to becoming a technical writer (oops!). And now think I should jump ship again, back to being a programmer. Of course the natural course of action where I can spend say two whole years learning to code, might not be available any more. I am keen on ASP.net as its the language that most products at my company are written in. I am sure this has been asked before, but here I go... where do I begin? Would really appreciate some practical advise. Thanks, SA

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• Customer won't decide, how to deal?

  - by Crazy Eddie

  I write software that involves the use of measured quantities, many input by the user, most displayed, that are fed into calculation models to simulate various physical thing-a-majigs. We have created a data type that allows us to associate a numeric value with a unit, we call these "quantities" (big duh). Quantities and units are unique to dimension. You can't attach kilogram to a length for example. Math on quantities does automatic unit conversion to SI and the type is dimension safe (you can't assign a weight to a pressure for example). Custom UI components have been developed that display the value and its unit and/or allow the user to edit them. Dimensionless quantities, having no units, are a single, custom case implemented within the system. There's a set of related quantities such that our target audience apparently uses them interchangeably. The quantities are used in special units that embed the conversion factors for the related quantity dimensions...in other words, when using these units converting from one to another simply involves multiplying the value by 1 to the dimensional difference. However, conversion to/from the calculation system (SI) still involves these factors. One of these related quantities is a dimensionless one that represents a ratio. I simply can't get the "customer" to recognize the necessity of distinguishing these values and their use. They've picked one and want to use it everywhere, customizing the way we deal with it in special places. In this case they've picked one of the dimensions that has a unit...BUT, they don't want there to be a unit (GRR!!!). This of course is causing us to implement these special overrides for our UI elements and such. That of course is often times forgotten and worse...after a couple months everyone forgets why it was necessary and why we're using this dimensional value, calling it the wrong thing, and disabling the unit. I could just ignore the "customer" and implement the type as the dimensionless quantity, which makes most sense. However, that leaves the team responsible for figuring it out when they've given us a formula using one of the other quantities. We have to not only figure out that it's happening, we have to decide what to do. This isn't a trivial deal. The other option is just to say to hell with it, do it the customer's way, and let it waste continued time and effort because it's just downright confusing as hell. However, I can't count the amount of times someone has said, "Why is this being done this way, it makes no sense at all," and the team goes off the deep end trying to figure it out. What would you do? Currently I'm still attempting to convince them that even if they use terms interchangeably, we at the least can't do that within the product discussion. Don't have high hopes though.

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• Can't update kernel to 2.6.35.27

  - by Uri Herrera

  When I try to update I get this message, I'm guessing I'm missing something here? Filesystem Type Size Used Avail Use% Mounted on /dev/sdb6 ext4 43G 7.7G 33G 20% / none devtmpfs 1.6G 349k 1.6G 1% /dev none tmpfs 1.6G 5.9M 1.6G 1% /dev/shm none tmpfs 1.6G 218k 1.6G 1% /var/run none tmpfs 1.6G 0 1.6G 0% /var/lock /dev/sdb2 fuseblk 258G 198G 60G 77% /media/Backup /dev/sda1 fuseblk 321G 175G 146G 55% /media/Media /dev/sdb1 ext4 96M 84M 6.7M 93% /boot /dev/sdb7 ext4 175G 81G 86G 49% /home Here's the output: Reading package lists... Done Building dependency tree Reading state information... Done The following packages will be REMOVED: linux-image-2.6.35-22-generic 0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded. 5 not fully installed or removed. After this operation, 107MB disk space will be freed. Do you want to continue [Y/n]? y (Reading database ... 282211 files and directories currently installed.) Removing linux-image-2.6.35-22-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 2.6.35-22-generic /boot/vmlinuz-2.6.35-22-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 2.6.35-22-generic /boot/vmlinuz-2.6.35-22-generic /etc/default/grub: 23: Syntax error: newline unexpected run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 2 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-2.6.35-22- generic.postrm line 328. dpkg: error processing linux-image-2.6.35-22-generic (--remove): subprocess installed post-removal script returned error exit status 1 Errors were encountered while processing: linux-image-2.6.35-22-generic E: Sub-process /usr/bin/dpkg returned an error code (1)

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• Reliable alert dialogs from the shell

  - by intuited

  I'd like to have a message pop up in response to various system events, mostly in order to be able to set reminders for myself from a shell session. There are a few ways to do this; zenity seems to be the most polished. However, I've found at least two problems with zenity: Messages do not appear on all workspaces. I tried using the gtk option --screen to control this, but they just appear on the current workspace regardless. So if I am switching workspaces as the message comes up, I will not see it. Messages do not appear above all other windows. Specifically, if I am using guake, a new zenity message will appear below the guake window and I won't be able to see it. I tried a few other apps a while back. Both gmessage and xmessage exhibited problem 1; gmessage also exhibited problem 2. I did find that kalarm, which can be scripted from the command line, worked acceptably, but I'm trying to avoid running the KDE stack if possible, and would prefer something lightweight with zenity's versatility. It seems that it might be possible to arrange for these problems to be resolved by setting the WM_CLASS, but I'm in a bit over my head there. It might also be possible to make modifications to the window after it launches with a script, but again I'm not sure where to look for resources on that.

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