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Articles indexed in November 2013

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• Vodacom Call Center Management on the NetBeans Platform

  - by Geertjan

  If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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• Delayed Durability–I start to like it!

  - by Michael Zilberstein

  In my previous post about the subject I’ve complained that according to BOL , this feature is enabled for Hekaton only. Panagiotis Antonopoulos from Microsoft commented that actually BOL is wrong – delayed durability can be used with all sorts of transactions, not just In-Memory ones. There is a database-level setting for delayed durability: default value is “Disabled”, other two options are “Allowed” and “Forced”. We’ll switch between “Disabled” and “Forced” and measure IO generated by a simple...(read more)

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• Design pattern: static function call with input/output containers?

  - by Pavlo Dyban

  I work for a company in software research department. We use algorithms from our real software and wrap them so that we can use them for prototyping. Every time an algorithm interface changes, we need to adapt our wrappers respectively. Recently all algorithms have been refactored in such a manner that instead of accepting many different inputs and returning outputs via referenced parameters, they now accept one input data container and one output data container (the latter is passed by reference). Algorithm interface is limited to a static function call like that: class MyAlgorithm{ static bool calculate(MyAlgorithmInput input, MyAlgorithmOutput &output); } This is actually a very powerful design, though I have never seen it in a C++ programming environment before. Changes in the number of parameters and their data types are now encapsulated and they don't change the algorithm callback. In the latest algorithm which I have developed I used the same scheme. Now I want to know if this is a popular design pattern and what it is called.

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• As an IT contractor, is it better to be a specialist or a jack-of-all-trades? [on hold]

  - by alimac83

  I've just entered the contracting market as a web developer and I've having a tough time figuring out how to plan for the future. Several developers I've worked with in the past have told me to become a specialist in one technology/area in order to secure the big contracts. However I've also heard from other sources that it's better to spread your expertise so that you're not limited in the types of work you can go for. Personally I've pretty much been involved in both back and front-end technologies during the course of my career, with slight variations in the weighting of each depending on the job. I don't really have a favourite - I enjoy it all. My question is mainly to the experienced contractors though: Do you feel specialising has helped your career or is it better to know a bit of everything? Thanks

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• I want to be a programmer, work in corporate environment, earn well, learn fast and eventually become a great programmer [on hold]

  - by Shin San

  I'll try to keep this simple: I'm 29, been dabbling with computers for the past 10 years, had entry level jobs in tech support for different apps, been fixing computers for a while and now want to specialize in something. I'm not 100% stranger to programming but haven't gone past if/then/else with anything. A bit of JavaScript, PHP, Python and currently checking out the "SELECT" statement in SQL :)) I'm curious about programming, I enjoy it and I'm thinking of making a living out of it. So, while I'm at it, why not earn a bit more than the average Joe? So, that's why I'm checking what the best solution, the best learning path and the most useful languages are considering: a) how easy/fast can you find a job by knowing it b) how much would I be able to earn c) how fast can I learn it By reading 10-20 articles online I've come up with an example, but I'm here for some expert advice. Example: * ratings from a) and b) point of view #1 sql ; #2 java ; #3 html (please don't start the markup language debate) ; #4 javascript From this ratings, I'd say a good way to go is learn html/css/(javascript or php) for the web part of apps, some SQL/MySQL/whateverSQL for holding data and loads of Java for the program itself. Please let me know if this is a good idea and if so, what should be the order for learning all of the above. Else, please let me know a better way and why it would be better. Many thanks for taking the time to read my question. Best wishes to you guys Edit: if I think Java + SQL + HTML&JavaScript is the way to go, does the order I'm learning them in matter? Or can I try to learn them all at once?

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• What makes a person contribute to opensource? [duplicate]

  - by Jibin

  This question already has an answer here: Why develop free, open source programs? [closed] 14 answers I know this is controversial, but.. There are many great projects like Apache Webserver or Hadoop provided by the OpenSource Community. I often feel that the people that actually benefit (financially), from these projects are developers like me, sitting in India, working for MNCs, who has never contributed anything to any opensource project so far, but earn handsomely due to my basic googling skills & the community provided documentation. Is it fair ? I mean no other industry in the world face such dilemma.Those who work get paid. I mean I almost am starting to feel guilty of taking such advantage of some thing that I contribute nothing to. I had to do projects every semester in college (we could choose projects) & I used to enjoy coding then. I want to contribute. But contributing to opensource is not a task [unlike college or office work]. And life is so busy .. Are all these opensource contributors really jobless ?[just kidding..] Could someone please share some personal experiences on how you guys started contributing or any advice on why I should contribute or what attitude in life makes you keep aside time or is it that you just crazly love writing code or is it that you just love to see your name in the contributors list or do you have a local coding group you hang out with ? Do you feel I am destined to do this ? This is my part of contributing back to the world ? Whats that basic mentality that make you guys want to contribute, while I just want to finish my work and go home. What makes you guys tick ?

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• Code structure for multiple applications with a common core

  - by Azrael Seraphin

  I want to create two applications that will have a lot of common functionality. Basically, one system is a more advanced version of the other system. Let's call them Simple and Advanced. The Advanced system will add to, extend, alter and sometimes replace the functionality of the Simple system. For instance, the Advanced system will add new classes, add properties and methods to existing Simple classes, change the behavior of classes, etc. Initially I was thinking that the Advanced classes simply inherited from the Simple classes but I can see the functionality diverging quite significantly as development progresses, even while maintaining a core base functionality. For instance, the Simple system might have a Project class with a Sponsor property whereas the Advanced system has a list of Project.Sponsors. It seems poor practice to inherit from a class and then hide, alter or throw away significant parts of its features. An alternative is just to run two separate code bases and copy the common code between them but that seems inefficient, archaic and fraught with peril. Surely we have moved beyond the days of "copy-and-paste inheritance". Another way to structure it would be to use partial classes and have three projects: Core which has the common functionality, Simple which extends the Core partial classes for the simple system, and Advanced which also extends the Core partial classes for the advanced system. Plus having three test projects as well for each system. This seems like a cleaner approach. What would be the best way to structure the solution/projects/code to create two versions of a similar system? Let's say I later want to create a third system called Extreme, largely based on the Advanced system. Do I then create an AdvancedCore project which both Advanced and Extreme extend using partial classes? Is there a better way to do this? If it matters, this is likely to be a C#/MVC system but I'd be happy to do this in any language/framework that is suitable.

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• Could someone help me understand SQL TDE Database encryption?

  - by SLC

  I don't quite follow how it works. According to the MSDN Article there is a big hierarchy of keys protecting other keys and passwords. At some point the database is encrypted. You query the database which is encrypted, and it works seamlessly. If you're able to simply connect to the database as normal and not have to worry about any of the encryption from a developer point of view, how exactly is it secure? Surely anyone can simply connect and do select * from x and the data is revealed. Sorry my question is a bit scattered, I am just very confused by the article.

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• Managing Personal Projects As Solo Developer - Getting out of depth and failing projects

  - by James Jeffery

  I need some advice on project management. I start a project, and often times it will a large project for a solo developer. Usually its a web project. I handle everything from the UI, to the JS, PHP, server management etc. Half way in I feel out of my depth. I lose where I am, so I spend a couple of days away from the project to avoid the stress and before you know it, it becomes another unfinished project. I try to use frameworks and code libraries to make my developments easier on myself. Sometimes I will complete a project so it "works" and then go back and handle errors, design the UI properly and stuff. But without fail I will always end up out of my depth. I've though about outsourcing tasks such as the UI, and the behaviour, and focusing just on the PHP - which I feel is my strong point. But then pride kicks in, and I don't feel at one with a project I haven't completed myself. Does this make sense? I am sure there are many others who have felt like this either at home, or at work, and I would love some advice on managing my projects better.

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• Licensing a collaborative research project

  - by Marcus Jones

  I am involved with an international research project which involves many different universities, national labs, and companies. The project is developed by national grants and in-kind support. One task in the project is to develop code to streamline workflow in our domain (energy simulation) by scripting common pre- and post-processing tasks for different tools. We want this code to be freely distributable to the simulation community. How can we ensure that this effort is digestible by the legal departments of these different parties such that the people involved can freely code?

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• What functionality should a (basic) mock framework have?

  - by user1175327

  If i would start on writing a simple Mock framework, then what are the things that a basic mock framework MUST have? Obviously mocking any object, but what about assertions and perhaps other things? When I think of how I would write my own mock framework then I realise how much I really know (or don't know) and what I would trip up on. So this is more for educational purposes. Of course I did research and this is what i've come up with that a minimal mocking framework should be able to do. Now my question in this whole thing is, am I missing some important details in my ideas? Mocking Mocking a class: Should be able to mock any class. The Mock should preserve the properties and their original values as they were set in the original class. All method implementations are empty. Calls to methods of Mock: The Mock framework must be able to define what a mocked method must return. IE: $MockObj->CallTo('SomeMethod')->Returns('some value'); Assertions To my understanding mocking frameworks also have a set of assertions. These are the ones I think are most important (taken from SimpleTest). expect($method, $args) Arguments must match if called expectAt($timing, $method, $args) Arguments must match when called on the $timing'th time expectCallCount($method, $count) The method must be called exactly this many times expectMaximumCallCount($method, $count) Call this method no more than $count times expectMinimumCallCount($method, $count) Must be called at least $count times expectNever($method) Must never be called expectOnce($method, $args) Must be called once and with the expected arguments if supplied expectAtLeastOnce($method, $args) Must be called at least once, and always with any expected arguments And that's basically, as far as I understand, what a mock framework should be able to do. But is this really everything? Because it currently doesn't seem like a big deal to build something like this. But that's also the reason why I have the feeling that i'm missing some important details about such a framework. So is my understanding right about a mock framework? Or am i missing alot of details?

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• Is Java's ElementCollection Considered a Bad Practice?

  - by SoulBeaver

  From my understanding, an ElementCollection has no primary key, is embedded with the class, and cannot be queried. This sounds pretty hefty, but it allows me the comfort of writing an enum class which also helps with internationalization (using the enum key for lookup in my ResourceBundle). Example: We have a user on a media site and he can choose in which format he downloads the files @Entity @Table(name = "user") public class User { /* snip other fields */ @Enumerated @ElementCollection( targetClass = DownloadFilePreference.class, fetch = FetchType.EAGER ) @CollectionTable(name = "download_file_preference", joinColumns = @JoinColumn(name = "user_id") ) @Column(name = "name") private Set<DownloadFilePreference> downloadFilePreferences = new HashSet<>(); } public enum DownloadFilePreference { MP3, WAV, AIF, OGG; } This seems pretty great to me, and I suppose it comes down to "it depends on your use case", but I also know that I'm quite frankly only an initiate when it comes to Database design. Some best practices suggest to never have a class without a primary key- even in this case? It also doesn't seem very extensible- should I use this and gamble on the chance I will never need to query on the FilePreferences?

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• How to handle editing a large file for a non-technical user

  - by Luke

  I have a client who is given a tab delimited .txt file containing hundreds of thousands of rows. I have a user story as follows: As a user I want to take the text file and add a new value at the end of each line which contains the concatenated value of two of the columns. for example if the file read text_one text_two I need to output the following (preferably to a .txt file) text_one text_two text_onetext_two My first approach was to ask the vendor supplying the file to do the concatenation before providing the file, the easiest way to solve a problem is to eliminate it right? however they are very uncooperative and have point blank refused. I've looked at building a simple javascript application that does this client side so a non-technical user could select the file using a file selector. This approach has a few problems The file could be over a GB in size and so can't be loaded straight into memory, I've tried and the browser crashes There is no means to write a file in javascript so I'd need to output the content to the screen and have the user save it (somehow) I was thinking if I could get around the filesize limitations I could just output the edited content to the page and have the user save the page as a .txt file, however I think there is a better way than using javascript that will still accommodate the users lack of technical know-how. Please consider this question to be stack agnostic, but bear in mind that a nice little shell script or python script would be deemed unsuitable for a non technical user unless there is a way of "packaging" it nicely for a non-technical user. Updates The file is too large to open in excel. The process needs to be run weekly, but it doesn't require scheduling or automation...(yet)

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• Overriding a function in an instance [on hold]

  - by MustSeeMelons

  Is it possible to override a function by instance? For example, A and B are both instances of MyClass. I have a function Action(), and I want to specify its implementation for each instance. To be more specific - the class is a Button, and the function is Clicked(). I don't want to derive a class 5 times to create 5 different button actions. Was thinking of something like it's handled in Java Swing: create a button, add code for the button press and use the button.

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• Best practice for comments above methods in a grails application?

  - by Travis

  I'm writing a grails application and am not sure what the best practice is with regard to comments outside of method blocks. I've done a bit of research and there seems to be conflicting views on how and when these sort of comments should be used. In lots of source code I have seen there seems to be comments above every method detailing what that method does. I'm not sure if grails should be differnet? My question is should I have a comment above each method in my controllers, services and domain objects? i.e /* * This method displays the index page */ def index(){ render view : "index" }

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• Python C API return more than one value / object without building a tuple [migrated]

  - by Grisu

  I got the following problem. I have written a C-Extension to Python(2.7 / 3.2) to interface a self written software library. Unfortunately I need to return two values from the function where the last one is optional. In Python I tried def func(x,y): return x+y, x-y test = func(13,4) but test is a tuple. If I write test1,test2 = func(13,4) I got both values separated. Is there a possibility to return only one value without unpacking the tuple, i.e. the second(,.. third, ..fourth) value gets neglected? And if such a solution existst, how does it look for the C-API? Because return Py_BuildValue("ii",x+y,x-y); results in a tuple as well.

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• How can i use JIRA for project management with Green Hopper

  - by user22

  I am thinking of using JIRA + GreenHopper for my project management. I have seen that Green Hopper is for making User stories , sprints. I am not able to find how do i need to add tasks , or how to break user stories in to sub stoires. DO i first need to create project in JIRA and then use Green Hopper or i can use use Green Hopper as stand alone for project management. I am thinking of JIRA as issue tracker not project management.

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• How do I manage the technical debate over WCF vs. Web API?

  - by Saeed Neamati

  I'm managing a team of like 15 developers now, and we are stuck at a point on choosing the technology, where the team is broken into two completely opposite teams, debating over usage of WCF vs. Web API. Team A which supports usage of Web API, brings forward these reasons: Web API is just the modern way of writing services (Wikipedia) WCF is an overhead for HTTP. It's a solution for TCP, and Net Pipes, and other protocols WCF models are not POCO, because of [DataContract] & [DataMember] and those attributes SOAP is not as readable and handy as JSON SOAP is an overhead for network compared to JSON (transport over HTTP) No method overloading Team B which supports the usage of WCF, says: WCF supports multiple protocols (via configuration) WCF supports distributed transactions Many good examples and success stories exist for WCF (while Web API is still young) Duplex is excellent for two-way communication This debate is continuing, and I don't know what to do now. Personally, I think that we should use a tool only for its right place of usage. In other words, we'd better use Web API, if we want to expose a service over HTTP, but use WCF when it comes to TCP and Duplex. By searching the Internet, we can't get to a solid result. Many posts exist for supporting WCF, but on the contrary we also find people complaint about it. I know that the nature of this question might sound arguable, but we need some good hints to decide. We're stuck at a point where choosing a technology by chance might make us regret it later. We want to choose with open eyes. Our usage would be mostly for web, and we would expose our services over HTTP. In some cases (say 5 to 10 percent) we might need distributed transactions though. What should I do now? How do I manage this debate in a constructive way?

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• How do you keep track of the authors of code?

  - by dustyprogrammer

  This is something I was never taught. I have seen alot of different types of authoring styles. I code primarily in Java and Python. I was wondering if there was a standard authoring style or if everything is freestyle. Also if you answer would you mind attaching the style you use to author files that your create at home or at work. I usually just go @author garbagecollector @company garbage inc.

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• ayuda con disco duro

  - by henry

  al momento de instalar el ubuntu me equivoque seleccionar el disco (en este caso quise instalar en el disco e:/) pero casi finalizar la instalacion ve dio error (cd defectuoso, grabe el cd en menos velocidad intente desde usb o error en el disco) inicie con windows xp y el disco D:/ no se muestra ci con el visor de ubuntu (probar desde cd) y no se ve mis archivos se formateo todo el disco. quiero recuperar mis datos. mi pc no da boot desde usb. gracias de antmano

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• External display suddenly not detected

  - by NChase

  I have a Lenovo IdeaPad U410 running Ubuntu Desktop 13.04. I have an external monitor that I connect to via HDMI, and it's worked flawlessly for six months. I plug in my laptop, it detects the display. The "change display" key built into the laptop works for switching between the two screens. Never any problems. This afternoon, when I reconnected my computer after taking it into another room for a bit, it didn't work. When I open up Display settings, it can't detect the display. I tried disconnecting/reconnecting everything multiple times. And most strangely, that same "change display" key now behaves like a Super key, opening the dash instead of toggling the display. Nothing at all changed between when I plugged it in this morning and when it stopped working a few hours later. I tried xrandr, that doesn't detect it either. Anyone have any ideas?

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• Grub not showing on startup for Windows 8.1 Ubuntu 13.10 Dual boot

  - by driftking96

  K im so a newbie to Ubuntu and i bought a Windows 8 pre-installed laptop last month. I updated to Windows 8.1 and then i thought about installing Ubuntu as a dual boot so i could mess around and learn more about it. So i followed a Youtube tutorial ( http://www.youtube.com/watch?v=dJfTvkgLqfQ ). And i got my stuff working fine. The first few times i booted i got the GRUB menu instead of my default HP Boot OS Manager, and i was able to select my OS. So i went to sleep and the next day i turned on my computer and the GRUB menu did not show up. I tried several times and it didnt automatically show up. In order for me to see the GRUB menu i had to turn on my PC and on start had to press ESC to pause startup and press F9 to get boot options. Then from there i had to pick from OS Boot, Ubuntu, Ubuntu (Yes there were two Ubuntus available) and a default EFI file thingy. When i click the first Ubuntu i get the GRUB Menu (I was too scared to try the second incase i screwed my laptop up) and i can safely load Ubuntu from there and use it (although i do have to increase my brightness everytime i load Ubuntu bec it somehow reduces my brightness to complete darkness on boot) So my problem here is why isnt my GRUB showing on boot, after it worked on the first day? I was on Windows 8.1 while typing this and if you have any questions or answers, i will happily answer or use them as a solution to the best of my abilities. BTW my laptop is a HP TouchSmart j-078CA.

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• Newly updated ubuntu not loading in moniter.

  - by user211652

  I just recently upgraded from Ubuntu 12.04 to Ubuntu 12.10. I installed the update and tried to boot from the newly installed version. As I booted in it would pop up the loading screen and then I would lose signal and it would say that there was no signal on my monitor. How do I fix this because I really want to use the new version but if it's not going to work I'll just forget about it. I can however boot into the old install and I works fine.

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• Ping Access to a Nested VM !! Plz Help

  - by Shivaramakrishnan

  I have a problem in communication between the host and the nested VM.This is my layout. I have installed KVM on host machine having a single nic interface (public ip) running Ubuntu.On top of this,I have VM running Ubuntu.I have installed KVM in this VM too.I then have a VM inside this running a web server. I am able to ping the host from this web server VM and ssh into it.But from host to VM ,ping is being unsuccessful. The VM (named L1hyp) on host was created using libvirt-manager and has IP of 192.168.122.8. The vswitch interface created at host is in default config (NAT-ed). Its IP is 192.168.122.1. Now this VM is also having a vswitch interface which is in default config (NAT-ed).Its IP is 192.168.100.1. The Web server VM is created on top of this L1hyp VM, is having an IP of 192.168.100.186. The Webserver VM uses 192.168.100.1 as its default gw. The L1hyp uses 192.168.122.1 as its default gw. From Host: ping 192.168.122.8 - SUCCEEDS ping 192.168.122.1 - SUCCEEDS ping 192.168.100.1 - SUCCEEDS ping 192.168.100.186 - FAILS Comes up with Destination Host Unreachable From 192.168.122.1. But there is route to 192.168.100.0/24 subnet from host.Ping to 192.168.100.1 succeeds. From Webserver VM: ping 192.168.100.1 - SUCCEEDS ping 192.168.122.1 - SUCCEEDS SSH from web server VM to host succeeds. Can anyone help me out what needs to be modified to have two way communication between the host and Webserver VM at the earliest? I am pondering over this problem for over a week now.

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• Building lirc package from source with patches

  - by joystick

  I'd like to build latest lirc package for 12.04 with two patches from http://bit.ly/17779VW to make USB Infrared toy v2 work: Running sudo apt-build source lirc gave me ? build ll total 960 drwxr-xr-x 10 root root 4096 Nov 5 07:07 lirc-0.9.0 -rw-r--r-- 1 root root 113909 May 5 2011 lirc_0.9.0-0ubuntu1.debian.tar.gz -rw-r--r-- 1 root root 1553 May 5 2011 lirc_0.9.0-0ubuntu1.dsc -rw-r--r-- 1 root root 857286 May 5 2011 lirc_0.9.0.orig.tar.bz2 in /var/cache/apt-build/build. Running sudo apt-build build-source lirc then gave me Some error occured building package which is not really informative. I have successfully built patched lirc from source but now I would like to get a deb package. Where can I look for this 'some errors' in detail? Thank you, Alexei

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