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• .NET app - Should we use SQL Server and duplicate some reference data from an external Oracle DB? Or use Oracle and have a DB link?

  - by Daventry

  We're looking to migrate some existing Excel/Access processes into a new system which will provide the users with a Silverlight frontend to run and view the reports instead of using MS Access. The initial idea was to have SQL Server 2008 as RDBMS. The problem is that we've got some static data such as country codes, counterparties, etc which live in an existing Oracle DB. Since we do not want to duplicate that data (if possible), we were thinking of having a DB link between SQL Server and Oracle, but our firm does not allow that. So the options are either duplicate the data or use Oracle as RDBMS - surprise, the firm does allow DB links between Oracle databases. The initial idea was also to use WCF RIA Services, Entity Framework, etc which we're not sure they play well with Oracle, that's why it was decided to go with SQL Server in the first place. Would you advise to go for Oracle so that we can just link the static data? Or use SQL Server 2008 and replicate it because it's "safer" to stay within the Microsoft land? To use or not to use Entity Framework and WCF RIA Services at all? Regards. UPDATE: Thanks everyone for your answers. Nothing is set in stone yet. We'll try to import the data instead of linking, as if the other DB goes down, our system can still carry on. We're likely to use SQL Server just because most developers are more experienced with it. Even if we used RIA Services, we can swap out the Data Access Layer and use other frameworks such those mentioned below.

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• Web Crawler for Learnign Topics on Wikipedia

  - by Chris Okyen

  When I want to learn a vast topic on wikipedia, I don't know where to start. For instance say I want to learn about Binary Stars, I then have to know other things linked on that pages and linked pages on all the linked pages and so on for the specified number of levels. I want to write a web crawler like HTTracker or something similiar, that will display a heiarchy of the links on a certain page and the links on those linked pages.I wish to use as much prewritten code as possible. Here is an example: Pretending we are bending the rules by grabing links from only the first sentence of each pages The example archives and "processes" two levels deep The page is Ternary operation The First Level In mathematics a ternary operation is an N-ary operation The Second Level Under Mathmatics: Mathematics (from Greek µ???µa máthema, “knowledge, study, learning”) is the abstract study of topics encompassing quantity, structure, space, change and others; it has no generally accepted definition. Under N-ary In logic,mathematics, and computer science, the arity i/'ær?ti/ of a function or operation is the number of arguments or operands that the function takes Under Operation In its simplest meaning in mathematics and logic, an operation is an action or procedure which produces a new value from one or more input values ------------------------------------------------------------------------- I need some way to determine what oder to approach all these wiki pages to learn the concept ( in this case ternary operations )... Following along with this exmpakle, one way to show the path to read would a printout flowout like so: This shows that the first sentence of the Mathematics page doesn't link to the first sentence of pages linked on ternary page two levels deep. (Please tell me how I should explain this ) --- In otherwords, the child node of the top pages first sentence, ternary_operation, does not have any child nodes that reference the children of the top pages other children nodes- N-ary and operation. Thus it is safe to read this first. Since N-ary has a link to operations we shoudl read the operation page second and finally read the N-ary page last. Again, I wish to use as much prewritten code as possible, and was wondering what language to use and what would be the simpliest way to go about doing this if there isn't already somethign out there? Thank You!

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• How to model the components of a non Information System?

  - by Adel C Kod

  So I am working on a project that's related to the Kernel code(specifically related to the TCP/IP stack of the kernel). I need to build some models to describe the functionality and components of my system. Initially I thought about Class Diagram, it can describe the general architecture of my system but it doesn't make sense since my code is VERY structured(written in standard C). I also thought about DFDs, they'd describe the processes of my system, and how the data is flowing. But they contain something which doesn't really fit in; data-storages. I have no databases here(at all). For the functionality, other team members suggested using Activity and Sequence diagrams, which is kinda okay with me, but what about the system components? So basically my question is; I want to describe the components of my system; what do you suggest as a meaningful diagram to follow? (Again, the project is a research low-level systems-oriented project with almost no user-interface at all)

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• Any mobile-friendly Credit Card billing solutions for mobile sites similar to Bango?

  - by Programmer

  Are there any mobile-friendly Credit Card billing solutions for mobile sites similar to Bango? The advantages of Bango I have seen compared to regular Credit Card solutions that make it considerably "mobile-friendly" are: 1) It does not require the user to enter their full name and billing address to make a payment. The user is only required to enter their Credit Card number, expiration date, and CVC code (if they are in the U.S., they will also have to enter their Zip Code). That is significantly less input than is normally required for Credit Card payments, which is a big plus on small mobile key pads. After a user makes an initial Credit Card payment, their details are stored by Bango, and the next time the user needs to make a payment with the same Credit Card, they just have to click a single link and it processes the payment on their stored Credit Card. Needless to say, this is very convenient for mobile users as it is analogous to Direct Carrier Billing as far as the user is concerned since they won't need to input any details. The downside with Bango is that their fees are higher than others, all payments must be processed via their site and branding, there is a high minimum ($1.99) and a low maximum ($30) on how much you can charge users, and you need to pay a monthly fee on top of the high transaction costs. It is due to the downsides mentioned above that I am looking for an alternative solution that also does the advantages 1) and 2) above. Is there anything like that? I looked at JunglePay and they do neither 1) nor 2).

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• Announcing Two Papers Addressing the RPAS Fusion Client

  - by Oracle Retail Documentation Team

  Oracle Retail has published two documents to My Oracle Support addressing the Retail Predictive Application Server (RPAS) Fusion Client, a web-based rich client developed using the latest Oracle Application Development Framework (ADF). The Fusion Client provides an enhanced user experience for communicating with the RPAS server. Oracle Retail Predictive Application Server Fusion Client Getting Started Guide Doc ID 1492759.1The Retail Predictive Application Server (RPAS) is a configurable platform that provides capabilities such as a multidimensional database structure, batch and online processing, a configurable user interface, a configurable calculation engine, user security, and utility functions such as importing and exporting, all on a highly scalable technical environment that can be deployed on a variety of hardware. This paper addresses typical questions that arise during setting up and deploying the Fusion Client, provides performance recommendations, and highlights the differences between the Classic Client and the Fusion Client. Oracle Retail RPAS Fusion Client Performance Issue Report Doc ID 1493747.1Performance issues can be frustrating for customers, and Oracle Retail will strive to assist you as you attempt to enhance the performance of your systems. To ensure the timeliest processing of your issue, retailers and partners are encouraged to respond as thoroughly as possible to each question in this document, which can be sent back for analysis by logging a Service Request and following typical Customer Support processes. The sections of the document solicit information about the following: Performance Issue Description Performance Issue Details System Configuration Data Application Configuration Data Performance Log Files

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• What's the canonical process for backing up a website?

  - by Walkerneo

  This is going to sound terrible, but bear with me. I currently have a cron job that does a mysql dump, a git add all and commit, and a git push to bitbucket. I set this up almost a year ago, when I didn't know much about git, backups, and general web development and administration. I haven't had the time to fix this and do it properly, but the repo has now grown quite big from accumulating large temporary files from my forum, so now I have to do something and I want to do it properly this time around. What processes do semi-large websites and personal site admins use for backing up server content? Based on what I've learned since I set this up, what I'm currently think of doing is: Making changes on a development domain and committing the code frequently Archiving the entire site after a successful deployment from the development domain Having automatic daily database and user-content backups. I still like the idea of backing up sqldumps with git, though. I know git isn't a backup tool and that this is beyond its purpose, but the textual queries that are exported would be easily managed by git and would save a lot of space in archives.

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• Quantifying the Value Derived from Your PeopleSoft Implementation

  - by Mark Rosenberg

  As product strategists, we often receive the question, "What's the value of implementing your PeopleSoft software?" Prospective customers and existing customers alike are compelled to justify the cost of new tools, business process changes, and the business impact associated with adopting the new tools. In response to this question, we have been working with many of our customers and implementation partners during the past year to obtain metrics that demonstrate the value obtained from an investment in PeopleSoft applications. The great news is that as a result of our quest to identify value achieved, many of our customers began to monitor their businesses differently and more aggressively than in the past, and a number of them informed us that they have some great achievements to share. For this month, I'll start by pointing out that we have collaborated with one of our implementation partners, Huron Consulting Group, Inc., to articulate the levers for extracting value from implementing the PeopleSoft Grants solution. Typically, education and research institutions, healthcare organizations, and non-profit organizations are the types of enterprises that seek to facilitate and automate research administration business processes with the PeopleSoft Grants solution. If you are interested in understanding the ways in which you can look for value from an implementation, please consider registering for the webcast scheduled for Friday, December 14th at 1pm Central Time in which you'll get to see and hear from our team, Huron Consulting, and one of our leading customers. In the months ahead, we'll plan to post more information about the value customers have measured and reported to us from their implementations and upgrades. If you have a great story about return on investment and want to share it, please contact either [email protected]  or [email protected]. We'd love to hear from you.

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• A Web Service to collect data from local servers every hour

  - by anilerduran

  I'm trying to find a way to collect data from different servers around the world. Here are the details: There is only one single PowerShell script on servers that encrypts data (simple csv file) and sends with preferred method (HTTP/HTTPS Post could be) There is no more control on that servers. Can't install any service, process etc. Just I can configure script to execute every hour. This script also will have encrypted username/password/license key for every server. Script will compress data and send to me with these information. So I need a service (I'm not sure if Web Service is the rigth solution) on the cloud that will help me to: Will get data that is sent from servers using a method. Will authenticate request to recognize sender using license key/username/password and most importantly, Will redirect/send this filecab to my SQL Server on the cloud (Azure). Also it should seperate data according to customer information in license key. So every data for every customer will be stored in dedicated DB/Tables on my SQL All the processes above should be completed automatically. No way for manual steps. Question: A Web Service (SOAP or Restful) is the rigth solution for that?

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• Trade In, Trade Up Promotion: SPARC Consolidation Now Through May 31st

  - by swalker

  Dear Partner, Installed Base Business (IBB) technology refresh is one of the most important activities for Oracle, for you and for your customers. It allows your existing customers to benefit from the most up-to-date, best-of-breed Oracle products. And it’s an exciting time to perform a technology refresh: a new SPARC promotion is available now, closing 31st May 2012. Customers trading in older SPARC systems and upgrading to a new SPARC SuperCluster T4-4 or SPARC Enterprise M8000/M9000 can get $4,000 per CPU. Discount is pre-approved and upfront (maximum discounts apply). The major highlights are as follows: Targeted Systems: Upgrade to SPARC M8000, M9000, SuperCluster Qualified installed base upgrade from: All older-generations of SPARC systemsPromotional offer: Trade-in Value: $4K per CPU Pre-approved maximum discount (including trade-in) not to exceed 60% on M8/9000 systems and 25% on SuperCluster No-cost dock-to-dock shipping, and environmentally safe disposal of the returned hardware through Oracle best-of-class recycling processes. Recommendations: We recommend you to take the following actions: As usual, please register your opportunities in OMM When you do so, please make sure you place the following Campaign Names in the “Marketing Initiative” field of OMM: Campaign Name : EMEA_Tech Refresh-IBB Campaign_12H1_Follow Up_O For all the details: Please view rules, and FAQs. For more information, please visit the Promo Partner Site here. For more information on IBB and the Oracle Upgrade Advantage Program (UAP):http://www.oracle.com/us/products/servers-storage/upgrade-advantage-program/index.html http://www.oracle.com/partners/secure/sales/oracle-ibb-program-for-partners-184291.html Contacts: For questions, please contact your favorite Oracle Partner Account Manager.

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• Necessary Infrastructure for large project with many components communicating through IPCs

  - by jluzwick

  I have a fairly in depth question which probably doesn't have an exact answer. As a software engineer, I am usually tasked with working on a program or project with minimal understanding of how other components or programs in the project interact with each other. When one program fails in a sea of multiple components and processes, what infrastructure elements are necessary to ensure that the problem can be accurately tracked to the violating application? More specifically, what infrastructure elements should be necessary for this large project and which are optional but very helpful. One such example I can think of is some form of a common logging infrastructure that allows for a developer or tester to easily browse through a log that contains numerous components for messages that might allude to the culprit program along with a "trail" of what happened before the issue occurred. I'm thinking of something similar to Androids alogcat tool. These necessary infrastructure elements should be language-agnostic. While these elements should be understood by all engineers on the team in question, which elements should be understood at great detail by the technical system engineers and what should the individual software engineers be responsible for adding to their tools to allow for such infrastructures to take hold? Please feel free to ask for clarification if something does not make sense as I understand this question is very broad and needs some refinement. I will refine as necessary from the answers and comments I receive. Thanks for any help!

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• How do you plan your asynchronous code?

  - by NullOrEmpty

  I created a library that is a invoker for a web service somewhere else. The library exposes asynchronous methods, since web service calls are a good candidate for that matter. At the beginning everything was just fine, I had methods with easy to understand operations in a CRUD fashion, since the library is a kind of repository. But then business logic started to become complex, and some of the procedures involves the chaining of many of these asynchronous operations, sometimes with different paths depending on the result value, etc.. etc.. Suddenly, everything is very messy, to stop the execution in a break point it is not very helpful, to find out what is going on or where in the process timeline have you stopped become a pain... Development becomes less quick, less agile, and to catch those bugs that happens once in a 1000 times becomes a hell. From the technical point, a repository that exposes asynchronous methods looked like a good idea, because some persistence layers could have delays, and you can use the async approach to do the most of your hardware. But from the functional point of view, things became very complex, and considering those procedures where a dozen of different calls were needed... I don't know the real value of the improvement. After read about TPL for a while, it looked like a good idea for managing tasks, but in the moment you have to combine them and start to reuse existing functionality, things become very messy. I have had a good experience using it for very concrete scenarios, but bad experience using them broadly. How do you work asynchronously? Do you use it always? Or just for long running processes? Thanks.

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• Turn O&M Operations into Optimized Projects with Oracle Primavera

  - by mark.kromer

  Oracle enterprise project portfolio management with Primavera is much more than optimizing project performance and eliminating project failure on new projects, capital programs, etc. A very common use case that we see is small-scale frequent and recurring projects based on on-going operations and maintenance. As opposed to assigning resources to various activities when you are building a new network infrastructure, for example, Oracle has teamed-up the Primavera and eBusiness Suite teams to provide direct integration for work orders from Oracle's Enterprise Asset Management (eAM) system to populate into Primavera P6 project schedules. So now that your network infrastructure build-out project is complete, planners and operations managers can use the world-class what-if and scheduling capabilities in Primavera tools to assign work orders, maximize resource utilization and to reuse templates for typical O&M operations in Primavera and share that back to the operations teams using eAM for maintenance. Also, large-scale maintenance operations related to large assets in the asset lifecycle will include phase-outs, shutdowns and turn-arounds which are classic maintenance projects, as opposed to building something new, that Oracle Primavera with Oracle e-Business Suite provides full coverage to optimize your ALM processes in your business. Read more about these new capabilities from Oracle in the ERP space from the Oracle eAM data sheet.

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• How to Edit PDFs?

  - by snowguy

  I typically have two needs: Scenario A. Change a single PDF page. In this case I have a PDF but not the original source file used to create the PDF. I don't want to try to recreate the document from scratch. I'd like to open the PDF and change a few things. A good example of this scenario: I was responsible for planning a big event at a campground site, I had a PDF of the site. I wanted to start with that document, highlight some parts, add some labels, remove some parts that weren't relevant. or Scenario B. Combine PDFs or extract information from a PDF This scenario usually arises because I want a single PDF deliverable that is made up of parts that are best created in different programs. In this case I have the source files for all the documents but they don't play well enough together to easily create a single PDF deliverable. For part of it, I may want to use Libre Office Writer. For another page I may want to use Gimp. Still another page I may use Libre Office Calc. I could use Writer as the master document and embed images or the Calc object into that, but for ultimate control, you can't beat separate PDF documents that are then combined. What are the best tools / processes for editing PDFs in Ubuntu?

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• Have you Been Missing the 'About This Record' Functionality on the Customer Form...?

  - by MargaretW

  Do you have fond memories of the 'Help -> About This Record'  functionality that used to be available in the old Customer form - when it was a form, and not a java html screen?  Back in Release 11i, we had the ability to identify when the customer record had last been updated and by whom.  When some forms were replaced by Java HTML screens, you could identify some of this information via the 'About this Page' hyperlink at the bottom left hand corner of the HTML page.  You could enable this by enabling the FND: Diagnostics profile option, but many customers found this had an adverse effect on performance and additionally was not user-friendly.   Our customers tell us that this feature was widely used to identify owner/update information in many business processes, including auditing, customer entry/update, research and testing.  There have been various efforts to revert this feature by customising java pages, but this was not fully successful in some cases.  Oracle Support is happy to announce that this functionality has now been included in the Customer screens in Release 12.2 onwards.   You will be able to query the record history at customer level, at site level, at site address levels and for all tabs relating to the customer. Simply click on the 'Record History' icon, available in the Record History column on a summary screen, or via the same icon on the individual detail screen to display the following information: Last Updated Date: Last Updated By Creation Date Created By Last Update Login

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• How to properly uninstall/reinstall Ubuntu One on Windows XP?

  - by user73303

  I had previously installed an Ubuntu One client as a test on a Windows XP machine. Now I wanted to change the account for the client to a production one but had problems changing the email address so decided to do a reinstall. Ran uninstall. Downloaded ubuntuone-3.0.2-windows-installer.exe. It downloads, goes through the unpacking/install – strangely some of the messages say updating as if it was replacing something that was already there. I do not get the setup/signin screen. There is no ubuntu% processes running. The Program files/ubuntuone directory exists with data and dist folders. The U icon is on the desktop – pointing at ubuntuone/dist/ubuntuone-control-panel-qt.exe but this does not run. Ran uninstall again, deleted Program files/ubuntuone directory, removed any ubuntu entries for registry, rebooted. Downloaded install again - exactly the same as above. How can I uninstall Ubuntu One to get a clean reinstall? Or force the install to continue after downloading/unpacking?

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• PeopleSoft CRM 9.2 Release Value Proposition

  - by Race Bannon

  Oracle's PeopleSoft Customer Relationship Management (CRM) delivers solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria. With PeopleSoft CRM 9.2, organizations will be able to deploy a solution that delivers built-in best practices specific to your industry with a highly configurable, tightly integrated platform, ensuring that solutions will be fast to implement. The result is less configuration, less customization, and less integration. PeopleSoft Customer Relationship Management (CRM) is a world-class solution for organizations of every size and Oracle’s planned product roadmap for PeopleSoft applications is to deliver valuable, needed features for all of an organization’s constituents along three design principles — Simplicity, Productivity, and Lowered Total Cost of Ownership — as well as new application functionality as prioritized by our customers. The upcoming 9.2 release of PeopleSoft Customer Relationship Management focuses on these themes of Simplicity, Productivity, and Lower Total Cost of Ownership while also delivering robust new functionality to help your organization succeed. The recently published PeopleSoft CRM 9.2 Release Value Proposition provides overviews of the new features and enhancements planned for these applications for Release 9.2. This document offers customers a road map intended to help them assess the business benefits of upgrading to the 9.2 release while also helping them plan their IT projects and investments. (Link is to a My Oracle Support page, available to customers and partners.) Oracle continues to deliver enterprise-wide features that enhance our customer ownership experience and helps them run their businesses more efficiently and profitably. With the CRM 9.2 release, we continue to abide by this firm commitment we’ve made to our customers.

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• Why have we got so many Linux distributions? [closed]

  - by nebukadnezzar

  Pointed to from an answer to another question, I came across this graphic, and I'm shocked how many linux distributions currently exist. However, it seems that most of these distributions are forks of already popular distributions with minimal changes, usually limited to themes, wallpapers and buttons. It would still seem easier to create a sub-distribution with the required changes, such as XUbuntu with XFCE4, KUbuntu with KDE4, Fluxbuntu with Fluxbox, etc. In my mind there are a number of problems with having so many distributions - perhaps less security/stability due to smaller group of developers, and also the confusingly vast range of choice for newcomers to Linux. Some reasons that developers might decide to fork are: Specializing on a particular topic (work-related topic - i.e. for a Hospital, etc) An exceptional architecture, that requires a special set of software Use of non-FOSS, proprietary technology, and such So what other reasons are there that have caused so many people decided to create their own distributions? What are the thought processes that have led to this? And are these "valid" reasons - do we need so many distributions? If you can back your experiences up with references that would be great.

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• 724% Return on an SFA project with Oracle Sales Cloud and Marketing Cloud combined!

  - by Richard Lefebvre

  Oracle Sales Cloud and Marketing Cloud customer Apex IT gained just that?a 724% return on investment (ROI) when it implemented these Oracle Cloud solutions in its fast-moving, rapidly-growing business. Apex IT was just announced as a winner of the Nucleus Research 11th annual Technology ROI Awards. The award, given by the analyst firm, highlights organizations that have successfully leveraged IT deployments to maximize value per dollar spent. Fast Facts: Return on Investment – 724% Payback – 2 months Average annual benefit – $91,534 Cost : Benefit Ratio – 1:48 Business Benefits In addition to the ROI and cost metrics the award calls out improvements in Apex IT’s business operations—across both Sales and Marketing teams: Improved ability to identify new opportunities and focus sales resources on higher-probability deals Reduced administration and manual lead tracking—resulting in more time selling and a net new client increase of 46% Increased campaign productivity for both Marketing and Sales, including Oracle Marketing Cloud’s automation of campaign tracking and nurture programs Improved margins with more structured and disciplined sales processes—resulting in more effective deal negotiations Read the full Apex IT ROI Case Study. You also can learn more about Apex IT’s business, including the company’s work with Oracle Sales and Marketing Cloud on behalf of its clients. You can point your prospects and customers to the CX blog for a similar recap of the Apex IT award and a link to the Case Study.

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• Creating Ideal Customers with Modern Marketing

  - by Richard Lefebvre

  “Without that real-time perspective, it's just not possible to stay in step with what your customers want and need.” — Customer-Obsessed Marketing Is Your Next Competitive Edge Every business talks about focusing on the customer. But few actually deliver. Why? Because digital marketing technology can’t tell a compelling story. It lacks engaging dialogue with no connection beyond the transaction. It’s lost in translation because marketers don’t speak code. And it’s confusing to the customer because marketing and IT can’t connect process and data. Take a look at your digital marketing picture. From a distance it may look fine. But look up close. It’s fragmented and the dots are not connected. You need much higher resolution. Step back and see the big picture. Zoom in on the individual customer. But you’ll need Modern Marketing technology engineered with enterprise grade data management and proven cloud performance. Explore the people, processes, and technology of the Oracle Marketing Cloud. Create a culture of customer obsession. Simplify marketing across all channels to turn casual prospects into passionate advocates. Engage ideal customers with a meaningful experience. Personalize your brand narrative for each customer in every chapter of your story to increase engagement and revenue. Read the full article and watch the videos here

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• Get the Latest Security Inside Out Newsletter, October Edition

  - by Troy Kitch

  The latest October edition of the Security Inside Out newsletter is now available and covers the following important security news: Securing Oracle Database 12c: A Technical Primer The new multitenant architecture of Oracle Database 12c calls for adopting an updated approach to database security. In response, Oracle security experts have written a new book that is expected to become a key resource for database administrators. Find out how to get a complimentary copy.  Read More HIPAA Omnibus Rule Is in Effect: Are You Ready? On September 23, 2013, the HIPAA Omnibus Rule went into full effect. To help Oracle’s healthcare customers ready their organizations for the new requirements, law firm Ballard Spahr LLP and the Oracle Security team hosted a webcast titled “Addressing the Final HIPAA Omnibus Rule and Securing Protected Health Information.” Find out three key changes affecting Oracle customers.  Read More The Internet of Things: A New Identity Management Paradigm By 2020, it’s predicted there will be 50 billion devices wirelessly connected to the internet, from consumer products to highly complex industrial and manufacturing equipment and processes. Find out the key challenges of protecting identity and data for the new paradigm called the Internet of Things.  Read More

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• IIS 7 SSO stops working during high CPU load? [migrated]

  - by DanB

  On our IIS7 site (Windows 2008 Server), we have set up single sign-on (SSO). It seems to work fine most of the time, but when the CPU load becomes high, SSO authentication completely stops working. I did some research and tried this suggestion to increase the max number of worker processes in the default app pool, but the increase did not help. Some details: The site is a WordPress blog. The server has plenty of RAM (2 GB) and free disk space. SSO is achieved by putting a copy of the WordPress login page (wp-login.php) into a subfolder below the root that has anonymous authentication disabled, and then redirecting the browser to it. This was the recommendation of Microsoft given to our consultants. To increase CPU load for testing, I have three scripts hit the home page simultaneously, over and over. This drives CPU to 100%. When these scripts are running, SSO authentication simply doesn't happen. As soon as I stop the scripts, SSO works again. (I should mention that the SSO problem also happens when many users visit the site at once....) The WordPress database process (mysqld) is not stressed at all by the scripts. I would be happy to provide further diagnostics. Any help appreciated!

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• Touchpad and Keyboard both stop working after long uptime

  - by Sepero

  I have an Asus N53SM laptop that I leave running for several weeks at a time. I never put it in hibernate or suspend, I only close the lid when I'm not using it. After a few days or weeks of running, the touchpad and keyboard will Both lock up (at the same time) for no apparent reason. I could be just surfing the internet when it happens. The touchpad and keyboard seem to only lock up when I'm actively using the laptop (not when idle), which may mean it's related to something I press, but I'm not sure? The touchpad never locks or unlocks when Pressing FN and the designated touchpad lock key (it does not seem to work on Linux). While the touchpad and keyboard are locked, I am able to plug in my USB mouse and successfully use it to control the screen cursor. I can also remotely get into the system with vnc and ssh, everything seems to run fine there as well. No processes appear out of control. It's just the laptops physical touchpad and keyboard that are locking up. How might I go about diagnosing this problem? What system logs to look at? (anything specific to look for in them?) Perhaps I should try reloading some modules? Any thing else I should inspect?

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• 11/28 Thought Leaders Webinar: Marketing Strategies for Great Customer Experiences

  - by Charles Knapp

  With the growing use of mobile and social, it's tempting to bolt on these new channels to existing processes. However, that piecemeal approach may not lead to satisfying customer experiences or solid returns on investments. Furthermore, the volume of information businesses have access to is growing exponentially. Is this leading to better business insight and customer experiences? Join the Internet Marketing Association, The University of California at Irvine, and Oracle as we discuss marketing strategies that will help your customers have better experiences with your brand. You'll learn effective strategies for harnessing the power of "big data" to know more and understand your customers better, empowering customers and employees to make every interaction easy and rewarding, and adapting the customer experience to connect and engage effectively with each customer. Our speakers are Melissa Boxer, Vice President of Product Strategy, Oracle Cloud and CX Applications, who is a conference keynote speaker on integrated social marketing and loyalty analytics, and Dean Abbott, CEO of Abbott Analytics, who is a thought leader in commercial predictive analytics. This learning opportunity takes place on Wednesday, November 28, 11 am to 12 pm Pacific. Register today to learn from these thought leaders.

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• At the Java DEMOgrounds - ZeroTurnaround and its LiveRebel 2.5

  - by Janice J. Heiss

  At the ZeroTurnaround demo, I spoke with Krishnan Badrinarayanan, their Product Marketing Manager. ZeroTurnaround, the creator of JRebel and LiveRebel, describes itself on their site as a company “dedicated to changing the way the world develops, tests and runs Java applications."“We just launched LiveRebel 2.5 today,” stated Badrinarayanan, “which enables companies to embrace the concept and practice of continuous delivery, which means having a pipeline that takes products right from the developers to an end-user, faster, more frequently -- all the while ensuring that it’s a quality product that does not break in production. So customers don’t feel the discontinuity that something has changed under them and that they can’t deal with the change. And all this happens while there is zero down time.”He pointed out that Salesforce.com is not useable from 3 a.m. to 5 a.m. on Saturday because they are engaged in maintenance. “With LiveRebel 2.5, you can unify the whole delivery chain without having any downtime at all,” he said. “There are many products that tell customers to take their tools and change how they work as an organization so that you they have to conform to the way the tool prescribes them to work as an application team. We take a more pragmatic approach. A lot of companies might use Jenkins or Bamboo to do continuous integration. We extend that. We say, take our product, take LiveRebel okay, and integrate it with Jenkins – you can do that quickly, so that, in half a day, you will be up and running. And let LiveRebel automate your deployment processes and all the automated tasks that go with it. Right from tests to the staging environment to production -- all with zero downtime and with no impact on users currently using the system.” “So if you were to make the update right now and you had 100 users on your system, they would not even know this was happening. It would maintain their sessions and transfer them over to the new version, all in the background.”

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• Deal Registration Moves to Oracle Partner Store (OPS)- The Four Action Items for Partners

  - by Richard Lefebvre

  In November 2012, Oracle’s partner deal registration process will move to the Oracle Partner Store (OPS). During this time, OPS will become the single source for partners to register deals, obtain deal status, and place orders. What will partners need to do? 1. Request an OPS Account – If your company is new to OPS the first thing you need to do is request an account (if your company already has an OPS account, go to step 2). It’s important to have the person who will be managing your OPS account make this request as soon as possible. They will be set up as your company’s primary administrator. 2. Set-Up Users in OPS – Setup of users can start immediately, and will be handled by the primary OPS administrator at your company. The process is simple, but all existing users of Global PRM (Partner Relationship Management) deal registration will need to be set up in OPS before November 14, 2012.  3. Review/Action Any Registrations Pending Submission in PRM – Prior to November 14, 2012, all pending registrations should be submitted in the existing PRM system. It is important that this step is complete so registrations will not need to be re-entered when the system is moved to OPS on November 17, 2012. Registrations pending submission are easily identified on the registration listing screen with either “Incomplete” or “Returned to Partner” in the status column.  4. Attend Training – Oracle will offer multiple VAD and VAR training sessions beginning October 29, 2012. It is recommended that all users attend one of these important sessions.  Detailed instructions on each of these tasks can be found on the OPS Information Page. OPS will offer several enhancements to the deal registration process, including: Simplified Registration Form Easier Product Selection Expanded Browser Support Shared Registration Visibility Between VAD and VAR Pre-set Customer Selection From Partner Ordering Base Best Regards, Titina Ott Vice President, Worldwide A&C Systems And Business Processes 

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