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  • Ad-hoc taxonomy: owning the chess set doesn't mean you decide how the little horsey moves

    - by Roger Hart
    There was one of those little laugh-or-cry moments recently when I heard an anecdote about content strategy failings at a major online retailer. The story goes a bit like this: successful company in a highly commoditized marketplace succeeds on price and largely ignores its content team. Being relatively entrepreneurial, the founders are still knocking around, and occasionally like to "take an interest". One day, they decree that clothing sold on the site can no longer be described as "unisex", because this sounds old fashioned. Sad now. Let me just reiterate for the folks at the back: large retailer, commoditized market place, differentiating on price. That's inherently unstable. Sooner or later, they're going to need one or both of competitive differentiation and significant optimization. I can't speak for the latter, since I'm hypothesizing off a raft of rumour, but one of the simpler paths to the former is to become - or rather acknowledge that they are - a content business. Regardless, they need highly-searchable terminology. Even in the face of tooth and claw resistance to noticing the fundamental position content occupies in driving sales (and SEO) on the web, there's a clear information problem here. Dilettante taxonomy is a disaster. Ok, so this is a small example, but that kind of makes it a good one. Unisex probably is the best way of describing clothing designed to suit either men or women interchangeably. It certainly takes less time to type (and read). It's established terminology, and as a single word, it's significantly better for web readability than a phrasal workaround. Something like "fits men or women" is short, by could fall foul of clause-level discard in web scanning. It's not an adjective, so for intuitive reading it's never going to be near the start of a title or description. It would also clutter up search results, and impose cognitive load in list scanning. Sorry kids, it's just worse. Even if "unisex" were an archaism (which it isn't), the only thing that would weigh against its being more usable and concise terminology would be evidence that this archaism were hurting conversions. Good luck with that. We once - briefly - called one of our products a "Can of worms". It was a bundle in a bug-tracking suite, and we thought it sounded terribly cool. Guess how well that sold. We have information and content professionals for a reason: to make sure that whatever we put in front of users is optimised to meet user and business goals. If that thinking doesn't inform style guides, taxonomy, messaging, title structure, and so forth, you might as well be finger painting.

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  • Exceptional DBA 2011 Jeff Moden on why you should enter in 2012

    - by Red and the Community
    My "reign" as the Red Gate Exceptional DBA is almost over and I was asked to say a few words about this wonderful award. Having been one of those folks that shied away from entering the contest during the first 3 years of the award, I thought I’d spend the time encouraging DBAs of all types to enter. Winning this award has some obvious benefits. You win a trip to PASS including money towards your flight, paid hotel stay, and, of course, paid admission. You win a wonderful bundle of software from Red Gate to make your job as a DBA a whole lot easier. You also win some pretty incredible notoriety for your resume. After all, it’s not everyone who wins a worldwide contest. To date, there are only 4 of us in the world who have won this award. You could be number 5! For me, all of that pales in comparison to what I found out during the entry process. I’m very confident in my skills, but I’m also humble. It was suggested to me that I enter the contest when it first started. I just couldn’t bring myself to nominate myself. When the 2011 nomination period opened up, several people again suggested that I enter, so I swallowed hard and asked several co-workers to have a look at the online nomination form and, if they thought me worthy, to write a nomination for me. I won’t bore you with the details, but what they wrote about me was one of the most incredible rewards that I could ever have hoped to receive. I had no idea of the impact that I’d made on my co-workers. Even if I hadn’t made it to the top 5 for the award, I had already won something very near and dear that no one can ever top. “Even if I hadn’t made it to the top 5 for the award, I had already won something very near and dear that no one can ever top.” There’s only one named winner and 4 "runners up" in this competition every year but don’t let that discourage you. Enter this competition. Even if you work in the proverbial "Mom’n'Pop" shop, get your boss and the people you work with directly to nominate you. Even if you don’t make it to the top 5, you might just find out that you’re more of a winner than you think. If you’re too proud to ask them, then take the time to nominate yourself instead of shying away like I did for the first 3 years. You work hard as a DBA and, as David Poole once said, if you’re the first person that people ask for help rather than one of the last, then you’re probably an Exceptional DBA. It’s time to stand up and be counted! Win or lose, the entry process can be a huge reward in itself. It was for me. Thank you, Red Gate, for giving me such a wonderful opportunity. Thanks for listening folks and for all that you do as DBAs. As ‘Red Green’ says, "We’re all in this together and I’m pullin’ for ya". –Jeff Moden Red Gate Exceptional DBA 2011

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  • From NaN to Infinity...and Beyond!

    - by Tony Davis
    It is hard to believe that it was once possible to corrupt a SQL Server Database by storing perfectly normal data values into a table; but it is true. In SQL Server 2000 and before, one could inadvertently load invalid data values into certain data types via RPC calls or bulk insert methods rather than DML. In the particular case of the FLOAT data type, this meant that common 'special values' for this type, namely NaN (not-a-number) and +/- infinity, could be quite happily plugged into the database from an application and stored as 'out-of-range' values. This was like a time-bomb. When one then tried to query this data; the values were unsupported and so data pages containing them were flagged as being corrupt. Any query that needed to read a column containing the special value could fail or return unpredictable results. Microsoft even had to issue a hotfix to deal with failures in the automatic recovery process, caused by the presence of these NaN values, which rendered the whole database inaccessible! This problem is history for those of us on more current versions of SQL Server, but its ghost still haunts us. Recently, for example, a developer on Red Gate’s SQL Response team reported a strange problem when attempting to load historical monitoring data into a SQL Server 2005 database via the C# ADO.NET provider. The ratios used in some of their reporting calculations occasionally threw out NaN or infinity values, and the subsequent attempts to load these values resulted in a nasty error. It turns out to be a different manifestation of the same problem. SQL Server 2005 still does not fully support the IEEE 754 standard for floating point numbers, in that the FLOAT data type still cannot handle NaN or infinity values. Instead, they just added validation checks that prevent the 'invalid' values from being loaded in the first place. For people migrating from SQL Server 2000 databases that contained out-of-range FLOAT (or DATETIME etc.) data, to SQL Server 2005, Microsoft have added to the latter's version of the DBCC CHECKDB (or CHECKTABLE) command a DATA_PURITY clause. When enabled, this will seek out the corrupt data, but won’t fix it. You have to do this yourself in what can often be a slow, painful manual process. Our development team, after a quizzical shrug of the shoulders, simply decided to represent NaN and infinity values as NULL, and move on, accepting the minor inconvenience of not being able to tell them apart. However, what of scientific, engineering and other applications that really would like the luxury of being able to both store and access these perfectly-reasonable floating point data values? The sticking point seems to be the stipulation in the IEEE 754 standard that, when NaN is compared to any other value including itself, the answer is "unequal" (i.e. FALSE). This is clearly different from normal number comparisons and has repercussions for such things as indexing operations. Even so, this hardly applies to infinity values, which are single definite values. In fact, there is some encouraging talk in the Connect note on this issue that they might be supported 'in the SQL Server 2008 timeframe'. If didn't happen; SQL 2008 doesn't support NaN or infinity values, though one could be forgiven for thinking otherwise, based on the MSDN documentation for the FLOAT type, which states that "The behavior of float and real follows the IEEE 754 specification on approximate numeric data types". However, the truth is revealed in the XPath documentation, which states that "…float (53) is not exactly IEEE 754. For example, neither NaN (Not-a-Number) nor infinity is used…". Is it really so hard to fix this problem the right way, and properly support in SQL Server the IEEE 754 standard for the floating point data type, NaNs, infinities and all? Oracle seems to have managed it quite nicely with its BINARY_FLOAT and BINARY_DOUBLE types, so it is technically possible. We have an enterprise-class database that is marketed as being part of an 'integrated' Windows platform. Absurdly, we have .NET and XPath libraries that fully support the standard for floating point numbers, and we can't even properly store these values, let alone query them, in the SQL Server database! Cheers, Tony.

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  • Google, typography, and cognitive fluency for persuasion

    - by Roger Hart
    Cognitive fluency is - roughly - how easy it is to think about something. Mere Exposure (or familiarity) effects are basically about reacting more favourably to things you see a lot. Which is part of why marketers in generic spaces like insipid mass-market lager will spend quite so much money on getting their logo daubed about the place; or that guy at the bus stop starts to look like a dating prospect after a month or two. Recent thinking suggests that exposure effects likely spin off cognitive fluency. We react favourably to things that are easier to think about. I had to give tech support to an older relative recently, and suggested they Google the problem. They were confused. They could not, apparently, Google the problem, because part of it was that their Google toolbar had mysteriously vanished. Once I'd finished trying not to laugh, I started thinking about typography. This is going somewhere, I promise. Google is a ubiquitous brand. Heck, it's a verb, and their recent, jaw-droppingly well constructed Paris advert is more or less about that ubiquity. It trades on Google's integration into any information-seeking behaviour. But, as my tech support encounter suggests, people settle into comfortable patterns of thinking about things. They build schemas, and altering them can take work. Maybe the ubiquity even works to cement that. Alongside their online effort, Google is running billboard campaigns to advertise Chrome, a free product in a crowded space. They are running these ads in some kind of kooky Calibri / Comic Sans hybrid. Now, at first it seems odd that one of the world's more ubiquitous brands needs to run a big print campaign in public places - surely they have all the fluency they need? Well, not so much. Chrome, after all, is not the same as their core product, so there's some basic awareness work to do, and maybe a whole new batch of exposure effect to try and grab. But why the typeface? It's heavily foregrounded, and the ads are extremely textual. Plus, don't we all know that jovial, off-beat fonts look unprofessional, or something? There's a whole bunch of people who want (often rightly) to ban Comic Sans I wonder, though. Are Google trying to subtly disrupt cognitive fluency? There's an interesting paper (pdf) about - among other things - the effects of typography on they way people answer survey questions. Participants given the slightly harder to read question gave more abstract answers. The paper references other work suggesting that generally speaking, less-fluent question framing elicits more considered answers. The Chrome ad typeface is less fluent for print. Reactions may therefore be more considered, abstract, and disruptive. Is that, in fact, what Google need? They have brand ubiquity, but they want here to change accustomed behaviour, to get people to think about changing their browser. Is this actually a very elegant piece of persuasive information design? If you think about their "what is a browser?" vox pop research video, there's certainly a perceptual barrier they're going to have to tackle somehow.

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  • Exceptional DBA 2011 Jeff Moden on why you should enter in 2012

    - by RedAndTheCommunity
    My "reign" as the Red Gate Exceptional DBA is almost over and I was asked to say a few words about this wonderful award. Having been one of those folks that shied away from entering the contest during the first 3 years of the award, I thought I'd spend the time encouraging DBAs of all types to enter. Winning this award has some obvious benefits. You win a trip to PASS including money towards your flight, paid hotel stay, and, of course, paid admission. You win a wonderful bundle of software from Red Gate to make your job as a DBA a whole lot easier. You also win some pretty incredible notoriety for your resume. After all, it's not everyone who wins a worldwide contest. To date, there are only 4 of us in the world who have won this award. You could be number 5! For me, all of that pales in comparison to what I found out during the entry process. I'm very confident in my skills, but I'm also humble. It was suggested to me that I enter the contest when it first started. I just couldn't bring myself to nominate myself. When the 2011 nomination period opened up, several people again suggested that I enter, so I swallowed hard and asked several co-workers to have a look at the online nomination form and, if they thought me worthy, to write a nomination for me. I won't bore you with the details, but what they wrote about me was one of the most incredible rewards that I could ever have hoped to receive. I had no idea of the impact that I'd made on my co-workers. Even if I hadn't made it to the top 5 for the award, I had already won something very near and dear that no one can ever top. "Even if I hadn't made it to the top 5 for the award, I had already won something very near and dear that no one can ever top." There's only one named winner and 4 "runners up" in this competition every year but don't let that discourage you. Enter this competition. Even if you work in the proverbial "Mom'n'Pop" shop, get your boss and the people you work with directly to nominate you. Even if you don't make it to the top 5, you might just find out that you're more of a winner than you think. If you're too proud to ask them, then take the time to nominate yourself instead of shying away like I did for the first 3 years. You work hard as a DBA and, as David Poole once said, if you're the first person that people ask for help rather than one of the last, then you're probably an Exceptional DBA. It's time to stand up and be counted! Win or lose, the entry process can be a huge reward in itself. It was for me. Thank you, Red Gate, for giving me such a wonderful opportunity. Thanks for listening folks and for all that you do as DBAs. As 'Red Green' says, "We're all in this together and I'm pullin' for ya". --Jeff Moden Red Gate Exceptional DBA 2011

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  • ANTS Memory Profiler 8 released!

    - by Ben Emmett
    I’m excited to say that we’ve just released ANTS Memory Profiler 8! The big news is support for profiling .NET’s usage of unmanaged memory. There are two main parts to this. Firstly you can see a breakdown of unmanaged memory usage by module. This lets you see at a high level where unmanaged memory is being used – for example in the image below, it’s being used by a PDF generation library. Separately, when looking at a list of .NET classes, you can see how much unmanaged memory those classes are responsible for holding on to. You can also see that information for individual instances of those classes. Some clues you might need this: You’re using system objects or 3rd party components which deal with unmanaged memory under the hood (this includes things like the GDI+ functions used for working with bitmaps) Your application still relies on some legacy Delphi / C++ / etc code from left over from the days before your company moved over to using .NET You’ve used a previous version of ANTS Memory Profiler, and have ever seen a pie chart that looks something like this: You’ll also notice that the startup process has been entirely redesigned, bringing it in line with ANTS Performance Profiler 8, which was released earlier in the year. This makes it faster to start profiling and to run repeat profiling sessions, lets you profile using any browser instead of Internet Explorer, and also provides a host of stability improvements, particularly when launching websites in IIS. Download the new version (there’s a free trial), and as always I’d love to know what you think – just email [email protected]. Cheers! Ben

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  • PASS 13 Dispatches: Memory Optimized = On

    - by Tony Davis
    I'm at the PASS Summit in Charlotte for the Day 1 keynote by Quentin Clarke, Corporate VP of the data platform group at Microsoft. He's talking about how SQL Server 2014 is “pushing boundaries” and first up is SQL Server 2014's In-Memory OLTP technology (former codename “hekaton”) It is a feature that provokes a lot of interest and for good reason as, without any need for application rewrites or hardware updates, it can enable us to ensure that an application can find in memory most or all of the data it needs, and can lead to huge improvements in processing times. A good recent hekaton use cases article talks about applications that need a “Shock Absorber” when either spikes or just a high rate of incoming workload (including data in ETL scenarios) become a primary bottleneck. To get a really deep look at this technology, I would check out David DeWitt's summit keynote tomorrow (it will be live streamed). Other than that, to get started I'd recommend Kalen Delaney's whitepaper. She offers a lot of insight into how it works and how to start to define memory-optimized tables, and natively compiled stored procedures. These memory-optimized tables uses completely optimistic multi-version concurrency control – no waiting on locks! After that, Tom LaRock has compiled a useful set of links to drill deeper, and includes one to Microsoft's AMR tool to help you gauge the tables that might benefit most. Tony.

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  • Book Review: The Art of XSD - SQL Server XML schemas

    The 14 chapters of "The Art of XSD”, written by MVP Jacob Sebastian, will take the reader step-by–step all the way from the basics of XML Schema design all the way to advanced topics on SQL Server XML Schema Collections. Reviewer Hima Bindu Vejella gives it an 8/10 rating, and gives us an excellent distilled description of what the book has to offer.

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  • Inside Red Gate - Introduction

    - by Simon Cooper
    I work for Red Gate Software, a software company based in Cambridge, UK. In this series of posts, I'll be discussing how we develop software at Red Gate, and what we get up to, all from a dev's perspective. Before I start the series proper, in this post I'll give you a brief background to what I have done and continue to do as part of my job. The initial few posts will be giving an overview of how the development sections of the company work. There is much more to a software company than writing the products, but as I'm a developer my experience is biased towards that, and so that is what this series will concentrate on. My background Red Gate was founded in 1999 by Neil Davidson & Simon Galbraith, who continue to be joint CEOs. I joined in September 2007, and immediately set to work writing a new Check for Updates client and server (CfU), as part of a team of 2. That was finished at the end of 2007. I then joined the SQL Compare team. The first large project I worked on was updating SQL Compare for SQL Server 2008, resulting in SQL Compare 7, followed by a UI redesign in SQL Compare 8. By the end of this project in early 2009 I had become the 'go-to' guy for the SQL Compare Engine (I'll explain what that means in a later post), which is used by most of the other tools in the SQL Tools division in one way or another. After that, we decided to expand into Oracle, and I wrote the prototype for what became the engine of Schema Compare for Oracle (SCO). In the latter half of 2009 a full project was started, resulting in the release of SCO v1 in early 2010. Near the end of 2010 I moved to the .NET division, where I joined the team working on SmartAssembly. That's what I continue to work on today. The posts in this series will cover my experience in software development at Red Gate, within the SQL Tools and .NET divisions. Hopefully, you'll find this series an interesting look at what exactly goes into producing the software at Red Gate.

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  • Inside Red Gate - The Office

    - by Simon Cooper
    The vast majority of Red Gate is on the first and second floors (the second and third floors in US parlance) of an office building in Cambridge Business Park (here we are!). As you can see, the building is split into three sections; the two wings, and the section between them. As well as being organisationally separate, the four divisions are also split up in the office; each division has it's own floor and wing, so everyone in the division is working together in the same area (.NET and DBA on the left, SQL Tools and New Business on the right). The non-divisional parts of the business share wings with the smaller divisions, again keeping each group together. The canteen One of the downsides of divisionalisation is that communication between people in different decisions is greatly reduced. This is where the canteen (aka the SQL Servery) comes in. Occupying most of the central section on the first floor, the canteen provides free cooked lunch every day, and is where everyone in the company gathers for lunch. The idea is to encourage communication between the divisions; having lunch with people in a different division you wouldn't otherwise talk to helps people keep track of what's going on elsewhere in the company. (I'm still amazed at how the canteen staff provide a wide range of superbly cooked food for over 200 people out of a kitchen in which, if you were to swing a cat, it would get severe head injuries.). There's also table tennis and table football tables that anyone can use, provided you can grab them when they're free! Office layout Cubicles are practically unheard of in the UK, and no one, including the CEOs, has separate offices. The entire office is open-plan, as you can see in this youtube video from when we first moved in (although all the empty desks are now full!). Neil & Simon, instead of having dedicated offices, move between the different divisions every few months to keep up to date with what's going on around the company; sitting with a division gives you a much better overall impression of how the division's doing than written status reports from the division heads. There's also the usual plethora of meeting rooms scattered around the place; when we first moved in in 2009 we had a competition to name them all. We've got Afoxalypse A & B, Seagulls A & B, Traffic Jam, Thinking Hats, Camelids A & B, Horses, etc. All the meeting rooms have pictures on the walls corresponding to their theme, which adds a nice bit of individuality to otherwise fairly drab meeting rooms. Generally, any meeting room can be booked by anyone at any time, although some groups have priority in certain rooms (Camelids B is used a lot for UX testing, the Interview Room is used for, well, interviews). And, as you can see from the video, each area has various pictures, post-its, notes, signs, on the walls to try and stop it being a dull office space. Yes, it's still an office, but it's designed to be as interesting and as individual as possible.

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  • The Legend of the Filtered Index

    - by Johnm
    Once upon a time there was a big and bulky twenty-nine million row table. He tempestuously hoarded data like a maddened shopper amid a clearance sale. Despite his leviathan nature and eager appetite he loved to share his treasures. Multitudes from all around would embark upon an epiphanous journey to sample contents of his mythical purse of knowledge. After a long day of performing countless table scans the table was overcome with fatigue. After a short period of unavailability, he decided that he needed to consider a new way to share his prized possessions in a more efficient manner. Thus, a non-clustered index was born. She dutifully directed the pilgrims that sought the table's data - no longer would those despicable table scans darken the doorsteps of this quaint village. and yet, the table's veracious appetite did not wane. Any bit or byte that wondered near him was consumed with vigor. His columns and rows continued to expand beyond the expectations of even the most liberal estimation. As his rows grew grander they became more difficult to organize and maintain. The once bright and cheerful disposition of the non-clustered index began to dim. The wait time for those who sought the table's treasures began to increase. Some of those who came to nibble upon the banquet of knowledge even timed-out and never realized their aspired enlightenment. After a period of heart-wrenching introspection, the table decided to drop the index and attempt another solution. At the darkest hour of the table's desperation came a grand flash of light. As his eyes regained their vision there stood several creatures who looked very similar to his former, beloved, non-clustered index. They all spoke in unison as they introduced themselves: "Fear not, for we come to organize your data and direct those who seek to partake in it. We are the filtered index." Immediately, the filtered indexes began to scurry about. One took control of the past quarter's data. Another took control of the previous quarter's data. All of the remaining filtered indexes followed suit. As the nearly gluttonous habits of the table scaled forward more filtered indexes appeared. Regardless of the table's size, all of the eagerly awaiting data seekers were delivered data as quickly as a Jimmy John's sandwich. The table was moved to tears. All in the land of data rejoiced and all lived happily ever after, at least until the next data challenge crept from the fearsome cave of the unknown. The End.

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  • Tuning Red Gate: #5 of Multiple

    - by Grant Fritchey
    In the Tuning Red Gate series I've shown you how to look at a current load on the system and how to drill down to look at historical analysis of the system. I've also shown how you can see the top queries and other information from the current status of the system. I have one more thing I can show you before we need to start fixing things and showing how that affects the data collected, historical moments in time. For example, back in Post #3 I was looking at some spikes in some of the monitored resources that were taking place a couple of weeks back in time. Once I identify a moment in time that I'm interested in, I can go back to the first page of Monitor, Global Overview, and click on the icon: From this you can select the date and time you're interested in. For example, I saw some serious CPU queues last week: This then rolls back the time for all the information that's available to the Global Overview and the drill down to the server and the SQL Server instance there. This then allows me to look at the Top Queries running at this point, sort them by CPU and identify what was potentially the query that was causing the problem right when I saw the CPU queuing This ability to correlate a moment in time with the information available to you in the Analysis window makes for an excellent tool to investigate your systems going backwards in time. It really makes a huge difference in your knowledge. It's not enough to know that something happened at a particular time. You need to know what it was that was occurring. Remember, the key to tuning your systems is having enough knowledge about them. I'll post more on Tuning Red Gate as soon as I can get some queries rewritten. I'm working on that.

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  • C# via Java: Introduction

    - by Simon Cooper
    So, I’ve recently changed jobs. Rather than working in .NET land, I’ve migrated over to Java land. But never fear! I’ll continue to peer under the covers of .NET, but my next series will use my new experience in Java to explore the design decisions made in the development of the C# programming language. After all, the design of C# was based on Java 1.2, and both languages have continued to evolve since then, incorporating modern software engineering concepts and requirements. Exploring the differences and similarities between the two will (hopefully) give us a deeper understanding into why .NET is implemented the way it is, the trade-offs involved, and what choices were made when new features were designed and added to the language and framework. Among others, I’ll be looking at differences in: Primitives Operators Generics Exceptions Accessibility Collections Delegates and inner classes Concurrency In my next post, I’ll start off by looking at the type primitives available in each language, and how Java and C# actually incorporate two different concepts of primitive types in their fundamental language design and use. I’m also thinking of looking at the inner details of Java and the JVM in my blogs, as well as C# and the CLR. If you’ve got any comments or thoughts on this, please let me know.

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  • Brad's Sure DBA Checklist

    Sometimes, all a DBA needs, to help with day-to-day work, is a checklist of best-practices and dos and don’ts. It provides a handy reminder. Brad has come up with a new update to his famous checklist

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  • Spolskism or Twitterism: A Doctor writes...

    - by Phil Factor
    "I never realized I had a problem. I just 'twittered' because it was a social thing to do. All my mates were doing it. It made me feel good to have 'followers'; it bolstered my self-esteem. Of course, you don't think of the long-term effects on your work and on the way you think. There's no denying that it impairs your judgment…" Yes, this story is typical. Hundreds of people are waking up to the long term effects of twittering, and seeking help. Dave, who wishes to remain anonymous, told our reporter… "I started using Twitter at work. Just a few minutes now and then, throughout the day. A lot of my colleagues were doing it and I thought 'Well, that's cool; it must be part of what I should be doing at work'. Soon, I was avidly reading every twitter that came my way, and counting the minutes between my own twitters. I tried to kid myself that it was all about professional development and getting other people to help you with work-related problems, but in truth I had become addicted to the buzz of the social network. The worse thing was that it made me seem busy even when I was really just frittering my time away. Inevitably, I started to get behind with my real work." Experts have identified the syndrome and given it a name: 'Twitterism', sometimes referred to as 'Spolskism', after the person who first drew attention to the pernicious damage to well-being that the practice caused, and who had the courage to take the pledge of rejecting it. According to one expert… "The occasional Twitter does little harm to the participant, and can be an adaptive way of dealing with stress. Unfortunately, it rarely stops there. The addictive qualities of the practice have put a strain on the caring professions who are faced with a flood of people making that first bold step to seeking help". Dave is one of those now seeking help for his addiction… "I had lost touch with reality. Even though I twittered my work colleagues constantly, I found I actually spoke to them less and less. Even when out socializing, I would frequently disengage from the conversation, in order to twitter. I stopped blogging. I stopped responding to emails; the only way to reach me was through the world of Twitter. Unfortunately, my denial about the harm that twittering was doing to me, my friends, and my work-colleagues was so strong that I truly couldn't see that I had a problem." Like other addictions, the help and support of others who are 'taking the cure' is important. There is a common bond between those who have 'been through hell and back' and are once more able to experience the joys of actually conversing and socializing, rather than the false comfort of solitary 'twittering'. Complete abstinence is essential to the cure. Most of those who risk even an occasional twitter face a headlong slide back into 'binge' twittering. Tom, another twitterer who has managed to kick the habit explains… "My twittering addiction now seems more like a bad dream. You get to work, and switch on the PC. You say to yourself, just open up the browser, just for a minute, just to see what people are saying on Twitter. The next thing you know, half the day has gone by. The worst thing is that when you're addicted, you get good at covering up the habit; I spent so much time looking at the screen and typing on the keyboard, people just assumed I was working hard.I know that I must never forget what it was like then, and what it's like now that I've kicked the habit. I now have more time for productive work and a real social life." Like many addictions, Spolskism has its most detrimental effects on family, friends and workmates, rather than the addict. So often nowadays, we hear the sad stories of Twitter-Widows; tales of long lonely evenings spent whilst their partners are engrossed in their twittering into their 'mobiles' or indulging in their solitary spolskistic habits in privacy, under cover of 'having to do work at home'. Workmates suffer too, when the addicts even take their laptops or mobiles into meetings in order to 'twitter' with their fellow obsessives, even stooping to complain to their followers how boring the meeting is. No; The best advice is to leave twittering to the birds. You know it makes sense.

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  • Write TSQL, win a Kindle.

    - by Fatherjack
    So recently Red Gate launched sqlmonitormetrics.red-gate.com and showed the world how to embed your own scripts harmoniously in a third party tool to get the details that you want about your SQL Server performance. The site has a way to submit your own metrics and take a copy of the ones that other people have submitted to build a library of code to keep track of key metrics of your servers performance. There have been several submissions already but they have now launched a competition to provide an incentive for you to get creative and show us what you can do with a bit of TSQL and the SQL Monitor framework*. What’s it worth? Well, if you are one of the 3 winners then you get to choose either a Kindle Fire or $199. How do you win? Simply write the T-SQL for a SQL Monitor custom metric and the relevant description and introduction for it and submit it via  sqlmonitormetrics.red-gate.com before 14th Sept 2012 and then sit back and wait while the judges review your code and your aims in writing the metric. Who are the judges and how will they judge the metrics? There are two judges for this competition, Steve Jones (Microsoft SQL Server MVP, co-founder of SQLServerCentral.com, author, blogger etc) and Jonathan Allen (um, yeah, Steve has done all the good stuff, I’m here by good fortune). We will be looking to rate the metrics on each of 3 criteria: how the metric can help with performance tuning SQL Server. how having the metric running enables DBA’s to meet best practice. how interesting /original the idea for the metric is. Our combined decision will be final etc etc **  What happens to my metric? Any metrics submitted to the competition will be automatically entered into the site library and become available for sharing once the competition is over. You’ll get full credit for metrics you submit regardless of the competition results. You can enter as many metrics as you like. How long does it take? Honestly? Once you have the T-SQL sorted then so long as you can type your name and your email address you are done : http://sqlmonitormetrics.red-gate.com/share-a-metric/ What can I monitor? If you really really want a Kindle or $199 (and let’s face it, who doesn’t? ) and are momentarily stuck for inspiration, take a look at these example custom metrics that have been written by Stuart Ainsworth, Fabiano Amorim, TJay Belt, Louis Davidson, Grant Fritchey, Brad McGehee and me  to start the library off. There are some great pieces of TSQL in those metrics gathering important stats about how SQL Server is performing.   * – framework may not be the best word here but I was under pressure and couldnt think of a better one. If you prefer try ‘engine’, or ‘application’? I don’t know, pick something that makes sense to you. ** – for the full (legal) version of the rules check the details on sqlmonitormetrics.red-gate.com or send us an email if you want any point clarified. Disclaimer – Jonathan is a Friend of Red Gate and as such, whenever they are discussed, will have a generally positive disposition towards Red Gate tools. Other tools are often available and you should always try others before you come back and buy the Red Gate ones. All code in this blog is provided “as is” and no guarantee, warranty or accuracy is applicable or inferred, run the code on a test server and be sure to understand it before you run it on a server that means a lot to you or your manager.

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  • Music before bells and whistles

    - by Tony Davis
    Why is it that Windows has so much difficulty in finding content on its file system? This is not an insurmountable technical problem; on my laptop, I have a database within which I can instantly find text or names within millions of records, within 300 milliseconds. I have a copy of Google Desktop that can find phrases within emails or documents, almost as quickly. It is an important, though mundane, part of an operating system to be able to find files. The first thing I notice within Windows is that the facility to find files or text within files is called 'search' rather than 'find'. Hmm. This doesn’t bode well. What’s this? It does a brute-force search for file names? Here we are in an age when we can breed mice that glow in the dark, and manufacture computers that fit in our shirt pockets, and we find an operating system that is still entirely innocent of managing and indexing content in hierarchical data. I can actually read the files of my PC into a database, mimic the directory/folder hierarchies and then find files in a flash; but when I do the same with Windows Vista, we are suddenly back in a 1960s time warp. Finding files based on their name is bad enough, but finding files based on the content that they contain is more or less asking for an opportunity to wait 20 minutes in order to see a "file not found" message. Sadly, with Windows 7, Microsoft seems to have fallen into the familiar trap of adding bells and whistles before finishing the song. It's certainly true that Microsoft has added new features and a certain polish to Windows Search 4.0, the latest incarnation. It works more like a web search and offers a new search syntax, called Advanced Query Syntax, which allows you to search on file author, file size, date ranges (e.g. date:=7/4/09still does not work reliably. I've experienced first-hand its stubborn refusal, despite a full index, to acknowledge the existence of a file I know exists, based on a search for a specific term within that file that I know is in there somewhere; a file that Google Desktop search, or old wingrep, finds in seconds. When users hark back to the halcyon days of Windows XP search, you know something is seriously amiss. Shouldn't applications get the functionality right before applying animated menus and Teletubby graphics, or is advancing age making me grumpy? I’d be pleased to hear your views, as always. Cheers, Tony.

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  • High Performance Storage Systems for SQL Server

    Rod Colledge turns his pessimistic mindset to storage systems, and describes the best way to configure the storage systems of SQL Servers for both performance and reliability. Even Rod gets a glint in his eye when he then goes on to describe the dazzling speed of solid-state storage, though he is quick to identify the risks.

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  • .NET Reflector 7.2 Early Access Build 1 Released

    - by Bart Read
    I've just posted up full details of this release on the .NET Reflector blog at http://www.reflector.net/2011/05/life-is-a-journey-not-a-destination-net-reflector-7-2-ea-1-has-been-released/ and, breaking with previous tradition, this includes a fairly extensive changelog. You can download this EA build from the .NET Reflector homepage at http://www.reflector.net/. Enjoy! (And please don't forget to tell us what you think on the forum, http://forums.reflector.net/, using the tags #7.2 and #eap.)...(read more)

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  • Exitus Acta Probat: The Post-Processing Module

    - by Phil Factor
    Sometimes, one has to make certain ethical compromises to ensure the success of a corporate IT project. Exitus Acta Probat (literally 'the result validates the deeds' meaning that the ends justify the means)It was a while back, whilst working as a Technical Architect for a well-known international company, that I was given the task of designing the architecture of a rather specialized accounting system. We'd tried an off-the-shelf (OTS) Windows-based solution which crashed with dispiriting regularity, and didn't quite do what the business required. After a great deal of research and planning, we commissioned a Unux-based system that used X-terminals for the desktops of  the participating staff. X terminals are now obsolete, but were then hot stuff; stripped-down Unix workstations that provided client GUIs for networked applications long before the days of AJAX, Flash, Air and DHTML. I've never known a project go so smoothly: I'd been initially rather nervous about going the Unix route, believing then that  Unix programmers were excitable creatures who were prone to  indulge in role-play enactments of elves and wizards at the weekend, but the programmers I met from the company that did the work seemed to be rather donnish, earnest, people who quickly grasped our requirements and were faultlessly professional in their work.After thinking lofty thoughts for a while, there was considerable pummeling of keyboards by our suppliers, and a beautiful robust application was delivered to us ahead of dates.Soon, the department who had commissioned the work received shiny new X Terminals to replace their rather depressing lavatory-beige PCs. I modestly hung around as the application was commissioned and deployed to the department in order to receive the plaudits. They didn't come. Something was very wrong with the project. I couldn't put my finger on the problem, and the users weren't doing any more than desperately and futilely searching the application to find a fault with it.Many times in my life, I've come up against a predicament like this: The roll-out of an application goes wrong and you are hearing nothing that helps you to discern the cause but nit-*** noise. There is a limit to the emotional heat you can pack into a complaint about text being in the wrong font, or an input form being slightly cramped, but they tried their best. The answer is, of course, one that every IT executive should have tattooed prominently where they can read it in emergencies: In Vino Veritas (literally, 'in wine the truth', alcohol loosens the tongue. A roman proverb) It was time to slap the wallet and get the department down the pub with the tab in my name. It was an eye-watering investment, but hedged with an over-confident IT director who relished my discomfort. To cut a long story short, The real reason gushed out with the third round. We had deprived them of their PCs, which had been good for very little from the pure business perspective, but had provided them with many hours of happiness playing computer-based minesweeper and solitaire. There is no more agreeable way of passing away the interminable hours of wage-slavery than minesweeper or solitaire, and the employees had applauded the munificence of their employer who had provided them with the means to play it. I had, unthinkingly, deprived them of it.I held an emergency meeting with our suppliers the following day. I came over big with the notion that it was in their interests to provide a solution. They played it cool, probably knowing that it was my head on the block, not theirs. In the end, they came up with a compromise. they would temporarily descend from their lofty, cerebral stamping grounds  in order to write a server-based Minesweeper and Solitaire game for X Terminals, and install it in a concealed place within the system. We'd have to pay for it, though. I groaned. How could we do that? "Could we call it a 'post-processing module?" suggested their account executive.And so it came to pass. The application was a resounding success. Every now and then, the staff were able to indulge in some 'post-processing', with what turned out to be a very fine implementation of both minesweeper and solitaire. There were several refinements: A single click in a 'boss' button turned the games into what looked just like a financial spreadsheet.  They even threw in a multi-user version of Battleships. The extra payment for the post-processing module went through the change-control process without anyone untoward noticing, and peace once more descended. Only one thing niggles. Those games were good. Do they still survive, somewhere in a Linux library? If so, I'd like to claim a small part in their production.

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  • Understanding each other in web development

    - by Pete Hotchkin
    During my career I have been lucky enough to work in several different roles within web development with many extremely talented people, from incredible designers who were passionate about the placement of every pixel right through to server administrators and DBAs who were always measuring the improvements they were making to their queries in the smallest possible unit. The problem I always faced was that more often than not I was stuck in the middle trying to mediate between these different functions and enable each side to understand the other’s point of view. The main areas of contention that there have always been between these functional groups in my experience have been at 2 key points: during the build phase and then when there is a problem post-build. During both of these times it is often easier for someone to pass the buck onto someone else than spend the time to understand the other person’s perspective. Below is a quick look at two upcoming tools that will not only speed up the build phase for each function, but  also help when it comes to the issues faced once a site has been pushed live. In my experience a web project goes through several phases of development. The first of these is design, generally handled as Photoshop files which are then passed onto a front-end developer. This is the first point at which heated discussions can arise. One problem I’ve seen several times is that the designer doesn’t fully understand the platform constraints that need to be considered, and as a result has designed something that does not translate very well or is simply not possible. Working at Red Gate, I am lucky enough to be able to meet some amazing people and this happened just the other day when I was introduced to Neil Kinnish and Pete Nelson, the creators of what I believe could be a great asset in this designer-developer relationship, Mixture. Mixture allows the front end developer to quickly prototype a web page with built-in frameworks such as bootstrap. It’s not an IDE however, it just sits there in the background and monitors the project files in the background so every time you save a file from your favorite IDE, it will compile things like LESS, compact your JavaScript and the automatically refresh your test browser so you can see the changes instantly. I think one of the best parts of this however is a single button that pushes the changed files up to the web so the designer can instantly see how far the developer has got and the problem that he is facing at that time without the need to spend time setting up a remote server. I can see this being a real asset to remote teams where there needs to be a compromise between the designer and the front-end developer, or just to allow the designer to see how the build is progressing and suggest small alterations. Once the design has been built into the front end the designer’s job is generally done and there are no other points of contention between the designer and the other functions involved in building these web projects. As the project moves into the stage of integrating it into the back end and deploying it to the production server other functions start to be pulled in and other issues arise such as the back-end developer understanding the frameworks that they are using such as the routes that are in place in an MVC application or the number of database calls that the ORM layer is actually making. There are many tools out there that can actually help with these problems such as mini profiler that gives you a quick snapshot of what is going on directly in the browser. For a slightly more in-depth look at what is happening and to gain a deeper understanding of an application you may be working on though, you may want to consider Glimpse. Created by Nik and Anthony, it is an application that sits at the bottom of your browser (installed via NuGet) which can show you information about how your application is pieced together and how the information on screen is being delivered as it happens. With a wealth of community-built plugins such as one for nHibernate and linq2SQL (full list of plugins on NuGet). It can be customized directly to your own setup to truly delve into the code to see what is happening, and can help to reduce the number of confusing moments about whether it is your code that is going wrong or whether there is something more sinister happening directly on the server. All the tools that I have mentioned in this post help to do one thing above all, and that is to ease the barrier of understanding between the different functions that are involved in building and maintaining a web application. In my experience it is very easy to say “Well, that’s not my problem”, simply because the two functions involved don’t truly understand the other’s point of view. Software should not only be seen as a way to streamline our own working process or as a debugging tool but also a communication aid to improve the entire lifecycle of a web project. Glimpse is actually the project that I am the designer on and I would love to get your feedback if you do decide to try it out or if you would like to share your own experiences of working on web projects please fill in your details at https://www.surveymk.com/s/joinGlimpse  or add a comment below and I will get in touch with you.

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  • Going Metro

    - by Tony Davis
    When it was announced, I confess was somewhat surprised by the striking new "Metro" User Interface for Windows 8, based on Swiss typography, Bauhaus design, tiles, touches and gestures, and the new Windows Runtime (WinRT) API on which Metro apps were to be built. It all seemed to have come out of nowhere, like field mushrooms in the night and seemed quite out-of-character for a company like Microsoft, which has hung on determinedly for over twenty years to its quaint Windowing system. Many were initially puzzled by the lack of support for plug-ins in the "Metro" version of IE10, which ships with Win8, and the apparent demise of Silverlight, Microsoft's previous 'radical new framework'. Win8 signals the end of the road for Silverlight apps in the browser, but then its importance here has been waning for some time, anyway, now that HTML5 has usurped its most compelling use case, streaming video. As Shawn Wildermuth and others have noted, if you're doing enterprise, desktop development with Silverlight then nothing much changes immediately, though it seems clear that ultimately Silverlight will die off in favor of a single WPF/XAML framework that supports those technologies that were pioneered on the phones and tablets. There is a mystery here. Is Silverlight dead, or merely repurposed? The more you look at Metro, the more it seems to resemble Silverlight. A lot of the philosophies underpinning Silverlight applications, such as the fundamentally asynchronous nature of the design, have moved wholesale into Metro, along with most the Microsoft Silverlight dev team. As Simon Cooper points out, "Silverlight developers, already used to all the principles of sandboxing and separation, will have a much easier time writing Metro apps than desktop developers". Metro certainly has given the framework formerly known as Silverlight a new purpose. It has enabled Microsoft to bestow on Windows 8 a new "duality", as both a traditional desktop OS supporting 'legacy' Windows applications, and an OS that supports a new breed of application that can share functionality such as search, that understands, and can react to, the full range of gestures and screen-sizes, and has location-awareness. It's clear that Win8 is developed in the knowledge that the 'desktop computer' will soon be a very large, tilted, touch-screen monitor. Windows owes its new-found versatility to the lessons learned from Windows Phone, but it's developed for the big screen, and with full support for familiar .NET desktop apps as well as the new Metro apps. But the old mouse-driven Windows applications will soon look very passé, just as MSDOS character-mode applications did in the nineties. Cheers, Tony.

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  • Inside Red Gate - Ricky Leeks

    - by Simon Cooper
    So, one of our profilers has a problem. Red Gate produces two .NET profilers - ANTS Performance Profiler (APP) and ANTS Memory Profiler (AMP). Both products help .NET developers solve problems they are virtually guaranteed to encounter at some point in their careers - slow code, and high memory usage, respectively. Everyone understands slow code - the symptoms are very obvious (an operation takes 2 hours when it should take 10 seconds), you know when you've solved it (the same operation now takes 15 seconds), and everyone understands how you can use a profiler like APP to help solve your particular problem. High memory usage is a much more subtle and misunderstood concept. How can .NET have memory leaks? The garbage collector, and how the CLR uses and frees memory, is one of the most misunderstood concepts in .NET. There's hundreds of blog posts out there covering various aspects of the GC and .NET memory, some of them helpful, some of them confusing, and some of them are just plain wrong. There's a lot of misconceptions out there. And, if you have got an application that uses far too much memory, it can be hard to wade through all the contradictory information available to even get an idea as to what's going on, let alone trying to solve it. That's where a memory profiler, like AMP, comes into play. Unfortunately, that's not the end of the issue. .NET memory management is a large, complicated, and misunderstood problem. Even armed with a profiler, you need to understand what .NET is doing with your objects, how it processes them, and how it frees them, to be able to use the profiler effectively to solve your particular problem. And that's what's wrong with AMP - even with all the thought, designs, UX sessions, and research we've put into AMP itself, some users simply don't have the knowledge required to be able to understand what AMP is telling them about how their application uses memory, and so they have problems understanding & solving their memory problem. Ricky Leeks This is where Ricky Leeks comes in. Created by one of the many...colourful...people in Red Gate, he headlines and promotes several tutorials, pages, and articles all with information on how .NET memory management actually works, with the goal to help educate developers on .NET memory management. And educating us all on how far you can push various vegetable-based puns. This, in turn, not only helps them understand and solve any memory issues they may be having, but helps them proactively code against such memory issues in their existing code. Ricky's latest outing is an interview on .NET Rocks, providing information on the Top 5 .NET Memory Management Gotchas, along with information on a free ebook on .NET Memory Management. Don't worry, there's loads more vegetable-based jokes where those came from...

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