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  • What's your most controversial programming opinion?

    - by Jon Skeet
    This is definitely subjective, but I'd like to try to avoid it becoming argumentative. I think it could be an interesting question if people treat it appropriately. The idea for this question came from the comment thread from my answer to the "What are five things you hate about your favorite language?" question. I contended that classes in C# should be sealed by default - I won't put my reasoning in the question, but I might write a fuller explanation as an answer to this question. I was surprised at the heat of the discussion in the comments (25 comments currently). So, what contentious opinions do you hold? I'd rather avoid the kind of thing which ends up being pretty religious with relatively little basis (e.g. brace placing) but examples might include things like "unit testing isn't actually terribly helpful" or "public fields are okay really". The important thing (to me, anyway) is that you've got reasons behind your opinions. Please present your opinion and reasoning - I would encourage people to vote for opinions which are well-argued and interesting, whether or not you happen to agree with them.

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  • Is there an excuse for short variable names?

    - by KChaloux
    This has become a large frustration with the codebase I'm currently working in; many of our variable names are short and undescriptive. I'm the only developer left on the project, and there isn't documentation as to what most of them do, so I have to spend extra time tracking down what they represent. For example, I was reading over some code that updates the definition of an optical surface. The variables set at the start were as follows: double dR, dCV, dK, dDin, dDout, dRin, dRout dR = Convert.ToDouble(_tblAsphere.Rows[0].ItemArray.GetValue(1)); dCV = convert.ToDouble(_tblAsphere.Rows[1].ItemArray.GetValue(1)); ... and so on Maybe it's just me, but it told me essentially nothing about what they represented, which made understanding the code further down difficult. All I knew was that it was a variable parsed out specific row from a specific table, somewhere. After some searching, I found out what they meant: dR = radius dCV = curvature dK = conic constant dDin = inner aperture dDout = outer aperture dRin = inner radius dRout = outer radius I renamed them to essentially what I have up there. It lengthens some lines, but I feel like that's a fair trade off. This kind of naming scheme is used throughout a lot of the code however. I'm not sure if it's an artifact from developers who learned by working with older systems, or if there's a deeper reason behind it. Is there a good reason to name variables this way, or am I justified in updating them to more descriptive names as I come across them?

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  • Should a project start with the client or the server?

    - by MadBurn
    Pretty simple question with a complex answer. Should a project start with the client or the server, and why? Where should a single programmer start a client/server project? What are the best practices and what are the reasons behind them? If you can't think of any, what reasons do you use to justify why you would choose to start one before the other? Personally, I'm asking this question because I'm finishing up specs for a project I will be doing for myself on the side for fun. But now that I'm finishing this phase, I'm wondering "ok, now where do I begin?" Since I've never done a project like this by myself, I'm not sure where I should start. In this project, my server will be doing all the heavy lifting and the client will just be sending updates, getting information from the server, and displaying it. But, I don't want that to sway the answer as I'm looking for more of an in depth and less specific answer that would apply to any project I begin in the future.

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  • Rope Colliding with a Rectangle

    - by Colton
    I have my rope, and I have my rectangles. The rope is similar to the implementation found here: http://nehe.gamedev.net/tutorial/rope_physics/17006/ Now, I want to make the rope properly collide with the rectangle such that the rope will not pass through a rectangle, and wrap around the rectangle and all that good stuff. Currently, I have it set so no rope node can pass through a rect (successfully), however, this means a rope segment can still pass through a block. Ex: So the question is, what can I do to fix this? What I have tried: I create a rectangle between two nodes of a rope, calculate rotation between the nodes, and get myself a transformed rectangle. I can successfully detect a collision between rope segments and a (non-transformed) rectangle. Create a new node or pivot point around the corner of the block, and rearrange nodes to point to the corner node. Trouble is determining what corner the rope segment is passing through. And then the current rope setup goes wonky (based on verlet integration, so a sudden change in position causes the rope to wiggle like a seismograph during a magnitude 8 earth quake.) Among other issues that might be solvable, but its turning into a case by case thing, which doesn't seem right. I think the best answer here would just be a link to a tutorial (I simply can't find any, most lead to box2D or farseer, but I want to at least learn how it works before I hide behind an engine).

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  • Keeping files that are often changed in sync between desktop and laptop

    - by N.N.
    I'm looking for a way to keep a desktop and a laptop in sync. What I want to keep in sync are some folders, mainly ~/Documents, that are changed often when working on them. If it matters I can connect to my desktop from anywhere via an URL but my laptop is harder to access since it might be behind NAT and such. I have been looking at Ubuntu One but it seems to not go well with working on documents written in LaTeX. If I work on a .tex file in the Ubuntu One directory and compile it (with pdflatex) every now and then (as often as every 10 sec when working) it will create several new files including a pdf which are uploaded to Ubuntu One and this seems stupid since it will create continuous upload when working on .tex files. I also usually keep .tex documents version controlled by git and then every commit (which also can happen frequently) will cause upload (by changes in ./.git) so that it happens continuously when working. Another example is editing images that are saved often. What I think would be best is for sync to happen every tenth minute or at the end of every working session (but there might be some other way to handle this?).

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  • Game Review: Monument Valley

    Once again, it was a tweet that caught my attention... and the official description on the Play Store sounds good, too. "In Monument Valley you will manipulate impossible architecture and guide a silent princess through a stunningly beautiful world. Monument Valley is a surreal exploration through fantastical architecture and impossible geometry. Guide the silent princess Ida through mysterious monuments, uncovering hidden paths, unfolding optical illusions and outsmarting the enigmatic Crow People." So, let's check it out. What an interesting puzzle game Once again, I left some review on the Play Store: "Beautiful but short distraction Woohoo, what a great story behind the game. Using optical illusions and impossible geometries in this fantastic adventure of the silent princess just puts all the pieces perfectly together. Walking the amazing paths in the various levels and solving the riddles gives some decent hours of distraction but in the end you might have the urge to do more..." I can't remember exactly when and who tweeted about the game but honestly it caught my attention based on the simplicity of the design and the aspect that it seems to be an isometric design. The game relies heavily on optical illusions in order to guide to the silent princess Ida through her illusory adventure of impossible architecture and forgiveness. The game is set like a clockwork and you are turning, flipping and switching elements on the paths between the doors. Unfortunately, there aren't many levels and the game play lasted only some hours. Maybe there are more astonishing looking realms and interesting gimmicks in future versions. Play Store: Monument Valley Also, check out the latest game updates on the official web site of ustwo BTW, the game is also available on the Apple App Store and on Amazon Store for the Kindle Fire.

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  • How to procedurally (create) grow an artistic (2D) tree in real-time (L-System?).

    - by lalan
    Recently I programmed an L-system module, It got me interested further. I am a Plants vs Zombies junkie as well, really liked the concept of Tree of Wisdom. Would love to create similar procedural art just for fun and learn more. Question: How should I approach the process of creating an artistic tree (2d perhaps with fixed camera/perspective) dynamically? Ideally I would like to start with a plant (only a stem with a leaf) and grow it dynamically using some influence (input/user action) over its structure. These influences may result in different type of branching, curves in branches, its spread, location of fruits, color of flowers, etc. Want it to be really full of life/spirit. :) Plants vs Zombies: Tree of wisdom It would be great to dynamically grow a similar tree, but with lot more variation and animations happening. My Background: Student / Programmer, have used few game engines (Ogre3d, cocos2d, unity). Haven't really programmed directly using openGL, trying to fix that :). I am ready to spend considerable time, Please let me know about the APIs? and how would an expert like you would take on this problem? Why 2D? I think it's easier to solve the problem only considering 2 dimensions. Artistic inspirations: Only the tree, with fruits and leaves, without the shrubs at the bottom The large tree (visible branches, green leaves, flowers, fruits, etc) on the left, behind monkey. PixelJunk's Eden (Art style inspiration). Procedurally Generated Apple Tree using Fractals Please let me know if it was easy for you to understand the question, I may elaborate further. I hope a discussion of various approach would be helpful for everyone. You guys are awesome.

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  • Is there a better way to consume an ASP.NET Web API call in an MVC controller?

    - by davidisawesome
    In a new project I am creating for my work I am creating a fairly large ASP.NET Web API. The api will be in a separate visual studio solution that also contains all of my business logic and database interactions, Model classes as well. In the test application I am creating (which is asp.net mvc4), I want to be able to hit an api url I defined from the control and cast the return JSON to a Model class. The reason behind this is that I want to take advantage of strongly typing my views to a Model. This is all still in a proof of concept stage, so I have not done any performance testing on it, but I am curious if what I am doing is a good practice, or if I am crazy for even going down this route. Here is the code on the client controller: public class HomeController : Controller { protected string dashboardUrlBase = "http://localhost/webapi/api/StudentDashboard/"; public ActionResult Index() //This view is strongly typed against User { //testing against Joe Bob string adSAMName = "jBob"; WebClient client = new WebClient(); string url = dashboardUrlBase + "GetUserRecord?userName=" + adSAMName; //'User' is a Model class that I have defined. User result = JsonConvert.DeserializeObject<User>(client.DownloadString(url)); return View(result); } . . . } If I choose to go this route another thing to note is I am loading several partial views in this page (as I will also do in subsequent pages). The partial views are loaded via an $.ajax call that hits this controller and does basically the same thing as the code above: Instantiate a new WebClient Define the Url to hit Deserialize the result and cast it to a Model Class. So it is possible (and likely) I could be performing the same actions 4-5 times for a single page. Is there a better method to do this that will: Let me keep strongly typed views. Do my work on the server rather than on the client (this is just a preference since I can write C# faster than I can write javascript).

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  • Logistics of code reuse (OOP)

    - by Ominus
    One of the driving points behind OOP is code reuse. I am curious about the actual logistics of this and how others both in team or solo handle it. For example lets say you have 5 projects you have worked on and between them you have a ton of classes that you think would be useful in other projects. How do you store them? Are they just in the normal project repository or do you break out the relevant classes and have them (as now copies) in another unique source repository that only houses code pieces that are intended to be reused? How do you go about finding or even knowing that there is a good piece of code out there that you should reuse? It's easier if your solo because you remember that you have coded something similar but even then it becomes kind of a stretch. If there is some way that you are storing these pieces of code do you then also have them indexed and searchable by tag or something. I fear that it just boils down to some tribal knowledge that you just know that for situation A i need solution B and we have a good piece of code that already can help here. A bit verbose but I hope you get what I am aiming at. If you think of a better way to make the question clearer please have at it :) TIA!

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  • Information about how much time in spent in a function, based on the input of this function

    - by olchauvin
    Is there a (quantitative) tool to measure performance of functions based on its input? So far, the tools I used to measure performance of my code, tells me how much time I spent in functions (like Jetbrain Dottrace for .Net), but I'd like to have more information about the parameters passed to the function in order to know which parameters impact the most the performance. Let's say that I have function like that: int myFunction(int myParam1, int myParam 2) { // Do and return something based on the value of myParam1 and myParam2. // The code is likely to use if, for, while, switch, etc.... } If would like a tool that would allow me to tell me how much time is spent in myFunction based on the value of myParam1 and myParam2. For example, the tool would give me a result looking like this: For "myFunction" : value | value | Number of | Average myParam1 | myParam2 | call | time ---------|----------|-----------|-------- 1 | 5 | 500 | 301 ms 2 | 5 | 250 | 1253 ms 3 | 7 | 1268 | 538 ms ... That would mean that myFunction has been call 500 times with myParam1=1 and myParam2=5, and that with those parameters, it took on average 301ms to return a value. The idea behind that is to do some statistical optimization by organizing my code such that, the blocs of codes that are the most likely to be executed are tested before the one that are less likely to be executed. To put it bluntly, if I know which values are used the most, I can reorganize the if/while/for etc.. structure of the function (and the whole program) to optimize it. I'd like to find such tools for C++, Java or.Net. Note: I am not looking for technical tips to optimize the code (like passing parameters as const, inlining functions, initializing the capacity of vectors and the like).

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  • SEO title tag and earning a high rank on search engines [closed]

    - by Josh White
    Possible Duplicate: What are the best ways to increase your site's position in Google? One of the most basic SEO techiniques is including accurate description below 64 characters in the tags of each page. I was wondering if is considered ethical SEO to set up the contents based on a search keyword for example. So if the user searches for 'apples pictures' for example, then the title of the webpage would be 'apple pictures'. Note that the search keywords accurately describe my website contents because the title will always relate to the body of the webpage and 85-90% of the terms searched for will return corresponding results. Is this considered a good seo practice and is it ethical? Also, can someone explain what the idea is behind "linking"? I read somewhere that it is a good seo practice to link other websites and it is good when other websites link you. Does this mean that I should include as many links to other websites as possible (that are somehow relevant to my websites goal), also if I joined forums/services and posted my website url in the signature, would that still be considered other websites linking me?

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  • Diagnosing Bootstrap 3 Glyphicon Button Icons Not Showing

    - by Paulb
    I have a glyphicons in Bootstrap 3. They work very nicely here: latest Chrome latest Firefox latest Safari latest Explorer latest Android At one facility, the glyphicons don't show. The buttons come up blank. How do I troubleshoot? They are security sensitive there. I don't have systems or network access.. and am not in a position to request that. Troubleshooting with advanced tools isn't going to happen. Here's what I have access to: Internet Explorer 9 Behind a very secure firewall Sometimes, I think the glyphs not showing is the IE 9.. but my code should be addressing that. Sometimes, I think their firewall is blocking the CDN. Can I enter a URL into a browser to test if the CDN is there? Sometimes, I think my FB share and like buttons upset this facilty's firewall, and they tie the whole thing down. Any suggestions at how I begin to research this? Or maybe you have an outright idea for IE 9 and glyphs (though my code is very-very close to the demo's which work).

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  • Oracle Identity Management 11gR2 Live Event - New York

    - by Tanu Sood
      Are you in New York or the vicinity on September 6? If so, come join Amit Jasuja, Senior Vice President, Security and Identity Management at Oracle as he discusses the evolution of Oracle identity Management solutions and the business drivers (and industry trends) behind those. You have heard about some of the new experiences delivered with the latest release of Oracle Identity Management - simplified user experience, enhanced security and seamless enablement for secure cloud and mobile environments. Now come see it in action and hear what customers, your peers, are saying about their implementations. This forum will also be a great opportunity for you to connect directly with technology experts and network with industry professionals. There is still time left to register so book your space today. Registration details as well as the agenda for the day can be found here. We look forward to hosting you on Thursday, September 6th. Oracle Identity Management 11gR2 Live Event – New York Thursday, September 6, 2012 Oracle NYC Office 101 Park Avenue 4th Floor New York, NY 10178 Register Here Not in NY on Sep 6? Find an event near you in North America.

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  • Will people respect a Masters of Science in IT w/software engineering concentration from RPI?

    - by twneale
    Here's my thing: I got my undergraduate degree in political science, then a law degree. Then I figured out that I love programming and I'm pretty good at it too. It's fun and rewarding enough for me that I'd prefer to do it for a living over almost any form of pure law practice. So I'm looking at getting a masters degree to put some weight behind a possible career switch. If I actually want to develop software (web, in particular), would people in programming circles respect a master's of science in IT? Specifically, consider as an example the MS in IT from Rensselaer Polytechnic Institute (with a concentration in software engineering). Here's the home page: http://www.rpi.edu/IT/graduate/masters_program.html In particular, I mean to draw a contrast between IT as specifically contemplated by the RPI masters program (an interdisciplinary tech/business program) and other MS degrees in computer science or software engineering that focus more on the science and technical aspects. I guess I want to make sure that other programmers would respect my credentials and not consider me as different or underqualified based on the connotations of the phrase "IT". I believe RPI has an unimpeachable reputation for hard science, and the program seems excellent, but it still matters to me how people in industry would perceive it.

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  • Is there an excuse for excessively short variable names?

    - by KChaloux
    This has become a large frustration with the codebase I'm currently working in; many of our variable names are short and undescriptive. I'm the only developer left on the project, and there isn't documentation as to what most of them do, so I have to spend extra time tracking down what they represent. For example, I was reading over some code that updates the definition of an optical surface. The variables set at the start were as follows: double dR, dCV, dK, dDin, dDout, dRin, dRout dR = Convert.ToDouble(_tblAsphere.Rows[0].ItemArray.GetValue(1)); dCV = convert.ToDouble(_tblAsphere.Rows[1].ItemArray.GetValue(1)); ... and so on Maybe it's just me, but it told me essentially nothing about what they represented, which made understanding the code further down difficult. All I knew was that it was a variable parsed out specific row from a specific table, somewhere. After some searching, I found out what they meant: dR = radius dCV = curvature dK = conic constant dDin = inner aperture dDout = outer aperture dRin = inner radius dRout = outer radius I renamed them to essentially what I have up there. It lengthens some lines, but I feel like that's a fair trade off. This kind of naming scheme is used throughout a lot of the code however. I'm not sure if it's an artifact from developers who learned by working with older systems, or if there's a deeper reason behind it. Is there a good reason to name variables this way, or am I justified in updating them to more descriptive names as I come across them?

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  • New "delay" keyword for JavaScript

    - by Van Coding
    I had a great idea for a new javascript keyword "delay", but I don't know what I can do to bring it to the new specification. Also I want to know what you guys think about it and if it's even realistic. What does the delay keyword ? The delay keyword does nothing more than stop the execution of the current stack and immediately continues to the next "job" in the queue. But that's not all! Instead of discarding the stack, it adds it to the end of the queue. After all "jobs" before it are done, the stack continues to execute. What is it good for? delay could help make blocking code non-blocking while it still looks like synchronous code. A short example: setTimeout(function(){ console.log("two"); },0); console.log("one"); delay; //since there is currently another task in the queue, do this task first before continuing console.log("three"); //Outputs: one, two, three This simple keyword would allow us to create a synchronous-looking code wich is asynchronous behind the scenes. Using node.js modules, for example, would no longer be impossible to use in the browser without trickery. There would be so many possibilites with such a keyword! Is this pattern useful? What can I do to bring this into the new ECMAscript specification? Note: I asked this previously on Stack Overflow, where it was closed.

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  • Ubuntu 13.04 under Parallels Desktop - Black Desktop after X Windows Update

    - by Bob Reckhow
    I have been running Ubuntu 13.04 successfully on a MacBook Pro in a virtual machine in Parallels Desktop 9. Today (2013-10-17) after applying today's Ubuntu update, which included updates to X Windows, my Ubuntu 13.04 virtual machine launches, the launcher comes up, but the screen background is solid black, rather than the shaded orange colour of the default desktop background (and my desktop icons are "hidden behind this blackness", as well). I can launch applications from the launcher, and there is a very brief white flash on the screen, and then it returns to black. It's as if there is a "black blanket" covering the entire screen, so there is no way to interact with any application windows using the keyboard or mouse. The icons of the launcher are responsive to the mouse, so I can right-click and quit any application I have launched. But the rest of the screen is non-responsive to keyboard or mouse. This same behaviour happens with two different versions of Parallels Tools, so I am quite sure this is not a Parallels problem per se, although I could believe that it could be a paroblem with the interface between Parallels and this new updated X Windows code. Could anyone tell me what has happened, and how I might be able to fix this problem, so I can continue to use my Ubuntu 13.04 virtual machine? (I do have the option of reverting to a previous version of my virtual machine from before this update, but if possible I would prefer to keep my version of Ubuntu 13.04 up to date with the latest updates.) Thanks, Bob

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  • ArchBeat Link-o-Rama for October 17, 2013

    - by OTN ArchBeat
    Oracle Author Podcast: Danny Coward on "Java WebSocket Programming" In this Oracle Author Podcast Roger Brinkley talks with Java architect Danny Coward about his new book, Java WebSocket Programming, now available from Oracle Press. Webcast: Why Choose Oracle Linux for your Oracle Database 12c Deployments Sumanta Chatterjee, VP Database Engineering for Oracle discusses advantages of choosing Oracle Linux for Oracle Database, including key optimizations and features, and talks about tools to simplify and speed deployment of Oracle Database on Linux, including Oracle VM Templates, Oracle Validated Configurations, and pre-install RPM. Oracle BI Apps 11.1.1.7.1 – GoldenGate Integration - Part 1: Introduction | Michael Rainey Michael Rainey launches a series of posts that guide you through "the architecture and setup for using GoldenGate with OBIA 11.1.1.7.1." Should your team use a framework? | Sten Vesterli "Some developers have an aversion to frameworks, feeling that it will be faster to just write everything themselves," observes Oracle ACE Director Sten Vesterli. He explains why that's a very bad idea in this short post. Free Poster: Adaptive Case Management in Practice Thanks to Masons of SOA member Danilo Schmiedel for providing a hi-res copy of the Adaptive Case Management poster, now available for download from the OTN ArchBeat Blog. Oracle Internal Testing Overview: Understanding How Rigorous Oracle Testing Saves Time and Effort During Deployment Want to understand Oracle Engineering's internal product testing methodology? This white paper takes you behind the curtain. Thought for the Day "If I see an ending, I can work backward." — Arthur Miller, American playwright (October 17, 1915 – February 10, 2005) Source: brainyquote.com

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  • Parallel Class/Interface Hierarchy with the Facade Design Pattern?

    - by Mike G
    About a third of my code is wrapped inside a Facade class. Note that this isn't a "God" class, but actually represents a single thing (called a Line). Naturally, it delegates responsibilities to the subsystem behind it. What ends up happening is that two of the subsystem classes (Output and Timeline) have all of their methods duplicated in the Line class, which effectively makes Line both an Output and a Timeline. It seems to make sense to make Output and Timeline interfaces, so that the Line class can implement them both. At the same time, I'm worried about creating parallel class and interface structures. You see, there are different types of lines AudioLine, VideoLine, which all use the same type of Timeline, but different types of Output (AudioOutput and VideoOutput, respectively). So that would mean that I'd have to create an AudioOutputInterface and VideoOutputInterface as well. So not only would I have to have parallel class hierarchy, but there would be a parallel interface hierarchy as well. Is there any solution to this design flaw? Here's an image of the basic structure (minus the Timeline class, though know that each Line has-a Timeline): NOTE: I just realized that the word 'line' in Timeline might make is sound like is does a similar function as the Line class. They don't, just to clarify.

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  • How to improve Minecraft-esque voxel world performance?

    - by SomeXnaChump
    After playing Minecraft I marveled a bit at its large worlds but at the same time I found them extremely slow to navigate, even with a quad core and meaty graphics card. Now I assume Minecraft is fairly slow because: A) It's written in Java, and as most of the spatial partitioning and memory management activities happen in there, it would naturally be slower than a native C++ version. B) It doesn't partition its world very well. I could be wrong on both assumptions; however it got me thinking about the best way to manage large voxel worlds. As it is a true 3D world, where a block can exist in any part of the world, it is basically a big 3D array [x][y][z], where each block in the world has a type (i.e BlockType.Empty = 0, BlockType.Dirt = 1 etc.) Now, I am assuming to make this sort of world perform well you would need to: A) Use a tree of some variety (oct/kd/bsp) to split all the cubes out; it seems like an oct/kd would be the better option as you can just partition on a per cube level not a per triangle level. B) Use some algorithm to work out which blocks can currently be seen, as blocks closer to the user could obfuscate the blocks behind, making it pointless to render them. C) Keep the block object themselves lightweight, so it is quick to add and remove them from the trees. I guess there is no right answer to this, but I would be interested to see peoples' opinions on the subject. How would you improve performance in a large voxel-based world?

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  • How do I disable touchpad tap to click?

    - by AWE
    You've heard this a million times but the "tap to click" is a pain in the behind and I want to disable it. There is no touchpad in gpointing-device-settings and neither in mouse and touchpad in system settings. I've tried some commands in terminal but it's all crap. Dconf-editor doesn't react. How about solving this once and for all? xinput list: ? Virtual core pointer id=2 [master pointer (3)] ? ? Virtual core XTEST pointer id=4 [slave pointer (2)] ? ? PS/2 Generic Mouse id=13 [slave pointer (2)] ? Virtual core keyboard id=3 [master keyboard (2)] ? Virtual core XTEST keyboard id=5 [slave keyboard (3)] ? Power Button id=6 [slave keyboard (3)] ? Video Bus id=7 [slave keyboard (3)] ? Video Bus id=8 [slave keyboard (3)] ? Power Button id=9 [slave keyboard (3)] ? Sleep Button id=10 [slave keyboard (3)] ? Laptop_Integrated_Webcam_HD id=11 [slave keyboard (3)] ? AT Translated Set 2 keyboard id=12 [slave keyboard (3)] ? Dell WMI hotkeys id=14 [slave keyboard (3)]

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  • Customer Experience in the Year Ahead

    - by Christina McKeon
    With 2012 coming to an end soon, we find ourselves reflecting on the year behind us and the year ahead. Now is a good time for reflection on your customer experience initiatives to see how far you have come and where you need to go. Looking back on your customer experience efforts this year, were you able to accomplish the following? Customer journey mapping Align processes across the entire customer lifecyle (buying and owning) Connect all functional areas to the same customer data Deliver consistent and personal experiences across all customer touchpoints Make it easy and rewarding to be your customer Hire and develop talent that drives better customer experiences Tie key performance indicators (KPIs) to each of your customer experience objectives This is by no means a complete checklist for your customer experience strategy, but it does help you determine if you have moved in the right direction for delivering great customer experiences. If you are just getting started with customer experience planning or were not able to get to everything on your list this year, consider focusing on customer journey mapping in 2013. This exercise really helps your organization put your customer in the center and understand how everything you do affects that customer. At Oracle, we see organizations in various stages of customer experience maturity all learn a lot when they go through journey mapping. Companies just starting out with customer experience get a complete understanding of what it is like to be a customer and how everything they do affects that customer. And, organizations that are further along with customer experience often find journey mapping helps provide perspective when re-visiting their customer experience strategy. Happy holidays and best wishes for delivering great customer journeys in 2013!

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  • Adult Swim Brings Their Programming Lineup to iOS Devices

    - by ETC
    If you’re a fan of the programming lineup on Adult Swim–such as Family Guy, Aqua Teen Hunger Force, and The Boondocks–you can now get the entire lineup for free on your iOS device. Adult Swim’s new iOS app streams Adult Swim’s programming lineup including popular shows such as Robot Chicken, Aqua Teen Hunger Force, Family Guy, The Boondocks, Metalocalypse. Hit up the link below to read more and grab a free copy. Adult Swim [iTunes App Store via Download Squad] Latest Features How-To Geek ETC What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) How To Remove People and Objects From Photographs In Photoshop Make Efficient Use of Tab Bar Space by Customizing Tab Width in Firefox See the Geeky Work Done Behind the Scenes to Add Sounds to Movies [Video] Use a Crayon to Enhance Engraved Lettering on Electronics Adult Swim Brings Their Programming Lineup to iOS Devices Feel the Chill of the South Atlantic with the Antarctica Theme for Windows 7 Seas0nPass Now Offers Untethered Apple TV Jailbreaking

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  • Should You Delete Windows 7 Service Pack Backup Files to Save Space?

    - by The Geek
    After you install the Windows 7 Service Pack 1 that we mentioned yesterday, you might be wondering how to reclaim some of the lost drive space—which we’ll show you how today—but should you actually do it? Note: If you haven’t installed the new SP1 release yet, be sure to read our post explaining what it entails before you do. Spoiler: it’s mostly bugfixes. Latest Features How-To Geek ETC Should You Delete Windows 7 Service Pack Backup Files to Save Space? What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) Read On Phone Pushes Data from Your Desktop to the Appropriate Android App MetroTwit is a Sleek Native Twitter Client for Your Windows System Make Efficient Use of Tab Bar Space by Customizing Tab Width in Firefox See the Geeky Work Done Behind the Scenes to Add Sounds to Movies [Video] Use a Crayon to Enhance Engraved Lettering on Electronics Adult Swim Brings Their Programming Lineup to iOS Devices

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  • How Security Products Are Made; An Interview with BitDefender

    - by Jason Fitzpatrick
    Most of us use anti-virus and malware scanners, without giving the processes behind their construction and deployment much of a thought. Get an inside look at security product development with this BitDefender interview. Over at 7Tutorials they took a trip to the home offices of BitDefender for an interview with Catalin Co?oi–seen here–BitDefender’s Chief Security Researcher. While it’s notably BitDefender-centric, it’s also an interesting look at the methodology employed by a company specializing in virus/malware protection. Here’s an excerpt from the discussion about data gathering techniques: Honeypots are systems we distributed across our network, that act as victims. Their role is to look like vulnerable targets, which have valuable data on them. We monitor these honeypots continuously and collect all kinds of malware and information about black hat activities. Another thing we do, is broadcast fake e-mail addresses that are automatically collected by spammers from the Internet. Then, they use these addresses to distribute spam, malware or phishing e-mails. We collect all the messages we receive on these addresses, analyze them and extract the required data to update our products and keep our users secure and spam free. Hit up the link below for the full interview. How To Properly Scan a Photograph (And Get An Even Better Image) The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume Make Your Own Windows 8 Start Button with Zero Memory Usage

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