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• Is Live Chat a valuable feature?

  - by Jim

  Does having a live chat feature on a website increase conversions enough to cover the cost administration? Most of the data I have found comes from companies selling live chat solutions and is unreliable in my opinion. Do users find this as a valuable feature or an annoyance? Personally, I'm annoyed by sites that use live chat especially when a little box pops up without my explicit request, but if users find this valuable then I should consider implementing it. Any concrete data is appreciated.

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• Informing Googlebot for deprecated pages

  - by trante

  I publish timetables in my website. For example last year I published Number 2 bus Summer 2013 timetable. I has pretty good ranking on Google SERPs for number 2 bus timetable But this year I added a new page with the name "Number 2 bus Summer 2014 timetable". When users search number 2 bus timetable in Google, they find 2013 timetable in first page of SERPs. But I want them to find 2014 timetable. Thy can reach 2014 page with the keywords number 2 bus timetable 2014. But most of the users doesn't write year name. So what's the proper way to say Googlebot that 2013 page is deprecated and newer version is 2014 page ? I created a link from 2013 page to 2013 page and added a deprecation alert for visitors. But I still see 2013 timetable in first page of Google SERPs. Of course it is possible to 301 redirect, 2013 page to 2014 page. But I want users to reach old pages to compare the differences between years. (As you would guess I have many pages like this.) Edit: Why I don't put timetables on same page and show different years' timetables with sorting. Because my old pages has good pagerank scores or SERPs. Removing these old page will remove them.

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• adwords traffic shows as 'not set' in google analytics

  - by sam

  in google analytics if i go to traffic sources search paid all i get is "not set". instead of the usual list of keywords that people have used to find the ad, this makes it really difficult to understand whats going on in the campaign.. ive gone into adwords and turned on auto tagging but still the same problem any idea how i can fix this so under the paid tab i get the phrases people have used to find my ad in ppc ?

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• Will ranking be affected with a mobile XML sitemap for a mobile site with the same URLs as the desktop site?

  - by Emil Rasmussen

  We have a site with both a desktop version and a mobile version. Most of the content are the same and both versions have the same URL, but the HTML generated is device specific. Looking at Google's recommendations for smartphone-optimized sites, one could get the impression that the mobile xml sitemap is only for sites with different URLs. Will ranking be affected - negatively or positively - if we add a mobile xml sitemap that effectively will be a duplicate of the desktop sitemap?

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• DNS and Wildcard CNAME

  - by Thomas Chapman

  Whenever I attempt to make a record for *.schneiderdonnelly.com.au and CNAME it, I get two errors: You can't mix CNAME/MX records together using the same hostname. Domain root's cannot be CNAME's, however you can web-forward this record to www.schneiderdonnelly.com.au instead for the same effect. I've read it's possible so why can't I make it work? I donated $5 to be a premium member and I've been trying to make it work for yonks. http://i.stack.imgur.com/D9Ui5.jpg This is how I want it to appear. The last record. I am prepared to swap DNS providers as long as they're free.

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• How to interpret number of URL errors in Google webmaster tools

  - by user359650

  Recently Google has made some changes to Webmaster tools which are explained below: http://googlewebmastercentral.blogspot.com/2012/03/crawl-errors-next-generation.html One thing I could not find out is how to interpret the number of errors over time. At the end of February we've recently migrated our website and didn't implement redirect rules for some pages (quite a few actually). Here is what we're getting from the Crawl errors: What I don't know is if the number of errors is cumulative over time or not (i.e. if Google bots crawl your website on 2 different days and find 1 separate issue on each day, whether they will report 1 error for each day, or 1 for the 1st, and 2 for the 2nd). Based on the Crawl stats we can see that the number of requests made by Google bots doesn't increase: Therefore I believe the number of errors reported is cumulative and that an error detected on 1 day is taken into account and reported on the subsequent days until the underlying problem is fixed and the page it's crawled again (or if you manually Mark as fixed the error) because if you don't make more requests to a website, there is no way you can check new pages and old pages at the same time. Q: Am I interpreting the number of errors correctly?

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• Why does Google Search Engine reject my title tag's change?

  - by Michal P.

  I made a simple webpage http://pundaquitboat.michaelspages.com/ giving it the the title tag "Boat – Pundaquit" and I have submitted it to Google bot by Google Webmaster Tools. Then I decided to change the title to "Anawangin trip" of the same page and I submited my webpage again in the same way to Google bot. The result was that the new title of my webpage coexisted with the old title of the same webpage in SERPs for maybe 2 days. After that the new title was rejected and if I enter site:pundaquitboat.michaelspages.com/ I can see that Google has my old copy of my webpage with old title in its database. This problem doesn't occur in Bing when I can enjoy high position of "Anawangin trip" phrase. (In Bing I haven't submitted the old version of title.)

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• My site works with www.example.com but not example.com

  - by toocool

  this is the site that I am going to develop: http://www.juve-news.com/ it works like this but it doesnt when I try to open it without the www prefix. it give me 400 bad request! I have used other web host before now I am trying a new one and I have to add some dns entries like in the picture here: http://cloudcontrol.com/developers/documentation/add-ons/aliases/ I dont know what I have done wrong. If anyone knows what could be the problem then please give me a tip.

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• Domain masking (and simple page links)

  - by Halik

  How do you set up the domain (Im using godaddy) to mask the server url but to append the sub-page link. Im thinking something like the wikipedia en.wikipedia.org/wiki/something (or, if it would require httpd.conf access, setting it to append the default subpage link eg. '?page_id=2') Currently I can set up the domain to either be masked completely without showing any sub-page links or to simply redirect my domain to my web server.

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• Weird referral traffic [closed]

  - by Noam

  Possible Duplicate: Strange incoming links appearing on site statistics I'm getting weird traffic from Japan, from a site called ime.nu Why weird? because I'm not able to identify the link and also when going to their homepage link it just shows an Apache Test Page, while I'm seeing it is a pretty big site in analysis sites (Alexa Ranked 121 in JP) Can someone help me understand the mystery?

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• What is the best way to construct a "remove multiple items" area (ASP.NET VB) [on hold]

  - by Darkcat Studios

  Lets say for example I have a (variable length) 2 dimensional array of product names and their unique product codes. I can display this list in a datagrid, table etc. (Imagine this as a standard shopping basket type scenario) What I need to do is be able to tick multiple items (?) , then on clicking a submit button, fire an action. The bit im struggling with is how do i: A: programatically display asp:checkboxes for each item (and give them a unique ID) B: know which are ticked on firing the final action (not sure if this question is best suited to the main stack but theres so much activity on there that questions just get lost now!)

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• Unindexing my tumblr blogs content and moving it to another tumblr blog

  - by sam

  ive been writing a tumblr blog for the past yr or so, ive writen about 300 articles, but now i need to move the blog to another site. (before it was running under blog.mysite.com and i now want it to run under blog.my*new*site.com) I want to keep the archived articles and have them on the new site, so what i was hoping to do was export the blog from tumblr, go into webmaster tools remove all the blogs indexed urls from google webmaster, then make a new tumblr blog and import the posts. Would google see this as new content as ive deleted their indexed copy ? Could i just move the mapping of the tumblr blog to the new subdomain, but in doing this i would lose all the pr and it would still look like duplicate content whats the best way to approach this ?

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• Serve most of a domain with Apache, but use mod_proxy to serve some URLs from Lighttpd

  - by Alex Pineda

  So we wish to host some pages on a new server with apache2, and embed some of our old content & functionality from another server with lighttpd in an iframe. I'm looking at this configuration from the apache docs (http://httpd.apache.org/docs/2.2/vhosts/examples.html#page-header) under "Using Virtual_host and mod_proxy" together. <VirtualHost *:*> ProxyPreserveHost On ProxyPass / http://192.168.111.2/ ProxyPassReverse / http://192.168.111.2/ ServerName hostname.example.com </VirtualHost> The only issue is that I want to proxy only on a subdomain, or even better, if I can keep the top domain and proxy only if the url contains a particular path ie. "/myprocess.php". So in essence the DNS will point to the apache2 as the "master router".

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• Root Domain Redirects Incorrectly To Https instead of to WWW

  - by Ari

  TL;DR - Why do visits to my website homepage work without "www", but not to specific pages on it? I recently moved my website (Zappable.com) to a new webhost, RedHat's OpenShift (a PAAS). It requires using Cname records to setup custom domains, something my domain name registar (1&1) does not support without a hosting plan. So instead I setup Cloudflare in-between my domain and web host, and setup a Cname record on it. I then pointed a 1&1 "www" sub-domain to CloudFlare, and then pointed my 1&1 root to "www" sub-domain. This works fine for visiting to my homepage, but for some reason it does not work when visiting a specific page without "www". Instead of adding "www", it goes to HTTPS, which is strange.

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• Different robots.txt for two different domains point to same folder

  - by Ali

  Hi, I have the following two domains: domain.com test.domain.com Both point to same folder which is "public_html". What I want is a different robots.txt file for each domain. So when someone browse domain.com/robots.txt then a different file is shown. And when someone go to test.domain.com/robots.txt then a different file is shown. How can I do this using URL rewriting in .htacces? Thanks

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• URL rewrite and domain frame

  - by Dennis

  I have registered the domain www.posti.sh at nic.sh. The website is on the server www.myskoob.com/postish. Unfortunately, nic.sh does not support frames, i.e. that the domain stays posti.sh as it forwards to www.myskoob.com/postish - so I thought about a URL rewrite on the server. Unfortunately I have no idea how rewriting works - I am thankful for explanations - but I would also like to ask whether this is generally possible. What I need is: The server needs to recognize that the folder postish is accessed Depending on the file that is opened, it needs to rewrite the url to www.posti.sh/<-according filename here- Also, the server needs to understand that a link to www.posti.sh/about.php links to www.myskoob.com/postish/about.php and likewise for other files - at the moment, when I type in posti.sh/about.php it redirects to http://www.myskoob.com/postishabout.php, which does not exist All this should be possible irrespective of whether the url contains a "www" at the beginning or not A plus but not necessary would be that it does not display the .php extensions Would that generally be possible? If not, what would be the alternatives? If anyone knows how to do it, any code and/or way to do it would be much appreciated!

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• What liability concerns do advertising vendors raise, and how can I address them?

  - by Beofett

  One of the websites I administer wants to provide free advertising in the form of direct links to vendors at an event they are running. Up until now, there has been no advertising whatsoever on the site (or any of our other sites). The site is for a for-profit business. The idea of implicit endorsement of any vendors we advertise has been raised, which brought up the question of what we need to do, if anything, to protect ourselves from any potential problems such endorsement might create. I know that many sites have clauses in their Terms of Service that state that (in a nutshell) they are not responsible for any problems or grievances between the visitors to the site and any vendor advertised or linked. Are there other steps that a website typically takes when considering advertising, such as getting the advertiser to provide some sort of certification that their ad will not violate any trademarks or copyrighted material?

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• Global vs. Local Monthly Searches in Adwords keyword tool

  - by Gregory

  I'm trying to learn how to use a keyword tool in Adwords. Here's what I entered: Country- Russia Language-Russian Desktop and laptop devices And the keyword was ???? ? ??????? (tours to Israel in Russian Cyrillic letters) . As a broad match type... Now... the results that I got were: Global monthly: 60,500 Local monthly: 40,500 If I got it right..."Global monthly" means in this context : worldwide average monthly searches for this search term in ANY language in any Google search site (google.ru, google.com.ua, google.com, google.fr etc.). It's all nice, BUT... Then I made an query for tours to Israel in English in the US...And I got: Global monthly: 60,500 Local monthly: 27,100 That doesn't make any sense to me though! How come the total sum (the global) is actually a smaller number than a combined sum of just TWO countries??? (27,100+40,500=67,60060,500) By "any language" they mean a translation of the term into ANY possible language???Or maybe by "language" Google means the language of searchers' operating system? or their browsers' language?

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• Should I rely on externally-hosted services?

  - by Mattis

  I am wondering over the dangers / difficulties in using external services like Google Chart in my production state website. With external services I mean them that you can't download and host on your own server. (-) Potentially the Google service can be down when my site is up. (+) I don't have to develop those particular systems for new browser technologies, hopefully Google will do that for me. (-) Extra latency while my site fetch the data from the google servers. What else? Is it worth spending time and money to develop my own systems to be more in control of things?

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• passing data to php in ajax [closed]

  - by MertMETIN

  i try to pass my data, actually checkboxes has some datas in their ids, and i read try to read them. like that, <input align="right" type=checkbox name="checkArtist[]" class="checkClass" id ="{$movieId}-{$mCast.id}"></li> dont worry about {$movieId}-{$mCast.id} They are template lite tags. I successfully read checkboxes datas in ajax side. The problem is that i cannot send these datas to my php. var artistIds = new Array(); $(".p16 input:checked").each()(function(){ artistIds.push($(this).attr('id')); }); $.post('/json/crewonly/deleteDataAjax2', { 'artistIds': artistIds },function(response){ if(response=='ok') alert("ok"); }); above code is my ajax but in php side $artistIds is always empty. I found a topic in stackoverflow http://stackoverflow.com/questions/5571646/how-to-pass-a-javascript-array-via-jquery-post-so-that-all-its-contents-are-acce It says how to pass js arrays $.post('/url/to/page', {'someKeyName': variableName}); This is same with my code. What's going wrong ?

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• The sharp decline Statistics of website

  - by Erfan Safarpoor

  My website has had 10 months ago, the statistics are very high. Very high ... But after 10 days of server failure, Marm was 20 times less. I got lost for a long time without making a mistake, do ... I am the source of links that they've hired a writer to pen the final results are seen. But a strange thing: Approximately every two months and was hit again 20 more times and then low again after 10 days! my website url : www.sooran.com (food.sooran.com)

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• Google Webmaster tools and geotargeting at TLD and Folder levels

  - by user3390918

  Hoping you can help us with this question: We are one Canada’s leading websites with a PR8. For privacy's sake, let's call our main URL www.OurMainWebsite.com As we are expanding globally, we are planning to build a web site to service the US market but want to keep the domain above as is from branding perspective. Questions: Can we keep: www.OurMainWebsite.com as the main Canada site and create a www.OurMainWebsite.com/US as the US site? Can those 2 URL's be geotargetted as per above, and wouldn't the fact that US is a subfolder of the main TLD through things off? can I target a TLD to one country and a subfolder under the TLD to abother? Thanks in advance for your help.

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• In SEO & SEM terms, use of a international domain vs a local domain

  - by Paddy

  In terms of SEO & SEM if I have a .com and a .co.uk. Would it be better to use the .com and park the .co.uk, If I am selling the product locally (in the uk) and later moving out into the international market? Will I struggle more to compete locally with regards to local searches and Google Adwords, if I make the .com as the primary domain? Does the parking of the .co.uk or the .com effect the relevance of a web domains search locally and internationally?

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• Why are the tags on my site using wordpress being indexed instead of the page?

  - by Bernard

  I can't figure out why my tags are being indexed by google and not my actual posts. So in google, my posts are showing up as mysite.com/tags/post and I of course I want it to look like mysite.com/category/actualpost. Any ideas what could be wrong? My domain is 3 years old and I just started a new focus of an existing site. I can't figure this out! There is no duplicate content, I have a sitemap submitted to webmaster tools and robots.txt...I have everything I need. This is the first time something like this has happened to me. Let me know if anyone has any ideas.

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• What is the SEO impact of moving my domain to another IP address and what is the right way of doing this?

  - by ElHaix

  I am planning to move several websites to a new hosting provider - keeping the same URL but will resolve to different IP addresses. For example, some sites are Canadian content-only sites, hosted on .CA domains sitting on Canadian IP addresses. I want to move these to Amazon servers which have US IP addresses. The domain names will remain the same. (1) What is the SEO impact of this? (2) Will the site lose some ranking if the sites are moved to a new IP address (Canadian or not), and if so, what is the cleanest way of accomplishing this (some kind of 301's)?

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