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  • Workshop in Holland - and open questions

    - by Mike Dietrich
    Thanks to everybody visiting yesterday the Upgrade Workshop in Maarsen. I had lots of fun - and I hope you'd enjoy it, too :-) The slides, as always, can be downloaded from: http://apex.oracle.com/folien Use the Schluesselwort/Keyword: upgrade112 And thanks to all those of you sending feedback regarding "traget/destination" (will change it in the slides) and other topics such as Enterprise Manager Grid Control 11g. Enterprise Manager 11g will be launched on 22-APR-2010 - and you can join the event live if you will be accidentialy in New York:http://www.oracle.com/enterprisemanager11g/index.html Thanks for this hint!!! Regarding the open questions: Will there be PSUs available for Intel Solaris? PSUs will be made available on nearly all platforms including Intel Solaris. Please see Note:882604.1 for platform information and Note:854428.1 for direct links to the PSU download location. Is COMMIT_WRITE=NOWAIT the default in patch set 10.2.0.4? I tried to verify this and neither couldn't find a bug entry nor a documentation saying the 10.2.0.4 has a different default setting (default behaviour is WAIT). Checked it in my 10.2.0.4 instances as well and there it is set to WAIT. If this parameter is not explicitly specified, then database commit behavior defaults to writing commit records to disk before control is returned to the client. If only IMMEDIATE or BATCH is specified, but not WAIT or NOWAIT, then WAIT mode is assumed. If only WAIT or NOWAIT is specified, but not IMMEDIATE or BATCH, then IMMEDIATE mode is assumed Please feedback to me if you have different experiences. Service Request escalation by telephone? Thanks for this update - I didn't realize that ;-) Now I know why it hasn't helped last month when I've updated an SR ... here's the official information on that: Note:199389.1 - Note has been updated on 24-FEB-2010. See the telephone number to Oracle support to request an escalation here: http://www.oracle.com/support/contact.html

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  • What's up with LDoms: Part 1 - Introduction & Basic Concepts

    - by Stefan Hinker
    LDoms - the correct name is Oracle VM Server for SPARC - have been around for quite a while now.  But to my surprise, I get more and more requests to explain how they work or to give advise on how to make good use of them.  This made me think that writing up a few articles discussing the different features would be a good idea.  Now - I don't intend to rewrite the LDoms Admin Guide or to copy and reformat the (hopefully) well known "Beginners Guide to LDoms" by Tony Shoumack from 2007.  Those documents are very recommendable - especially the Beginners Guide, although based on LDoms 1.0, is still a good place to begin with.  However, LDoms have come a long way since then, and I hope to contribute to their adoption by discussing how they work and what features there are today.  In this and the following posts, I will use the term "LDoms" as a common abbreviation for Oracle VM Server for SPARC, just because it's a lot shorter and easier to type (and presumably, read). So, just to get everyone on the same baseline, lets briefly discuss the basic concepts of virtualization with LDoms.  LDoms make use of a hypervisor as a layer of abstraction between real, physical hardware and virtual hardware.  This virtual hardware is then used to create a number of guest systems which each behave very similar to a system running on bare metal:  Each has its own OBP, each will install its own copy of the Solaris OS and each will see a certain amount of CPU, memory, disk and network resources available to it.  Unlike some other type 1 hypervisors running on x86 hardware, the SPARC hypervisor is embedded in the system firmware and makes use both of supporting functions in the sun4v SPARC instruction set as well as the overall CPU architecture to fulfill its function. The CMT architecture of the supporting CPUs (T1 through T4) provide a large number of cores and threads to the OS.  For example, the current T4 CPU has eight cores, each running 8 threads, for a total of 64 threads per socket.  To the OS, this looks like 64 CPUs.  The SPARC hypervisor, when creating guest systems, simply assigns a certain number of these threads exclusively to one guest, thus avoiding the overhead of having to schedule OS threads to CPUs, as do typical x86 hypervisors.  The hypervisor only assigns CPUs and then steps aside.  It is not involved in the actual work being dispatched from the OS to the CPU, all it does is maintain isolation between different guests. Likewise, memory is assigned exclusively to individual guests.  Here,  the hypervisor provides generic mappings between the physical hardware addresses and the guest's views on memory.  Again, the hypervisor is not involved in the actual memory access, it only maintains isolation between guests. During the inital setup of a system with LDoms, you start with one special domain, called the Control Domain.  Initially, this domain owns all the hardware available in the system, including all CPUs, all RAM and all IO resources.  If you'd be running the system un-virtualized, this would be what you'd be working with.  To allow for guests, you first resize this initial domain (also called a primary domain in LDoms speak), assigning it a small amount of CPU and memory.  This frees up most of the available CPU and memory resources for guest domains.  IO is a little more complex, but very straightforward.  When LDoms 1.0 first came out, the only way to provide IO to guest systems was to create virtual disk and network services and attach guests to these services.  In the meantime, several different ways to connect guest domains to IO have been developed, the most recent one being SR-IOV support for network devices released in version 2.2 of Oracle VM Server for SPARC. I will cover these more advanced features in detail later.  For now, lets have a short look at the initial way IO was virtualized in LDoms: For virtualized IO, you create two services, one "Virtual Disk Service" or vds, and one "Virtual Switch" or vswitch.  You can, of course, also create more of these, but that's more advanced than I want to cover in this introduction.  These IO services now connect real, physical IO resources like a disk LUN or a networt port to the virtual devices that are assigned to guest domains.  For disk IO, the normal case would be to connect a physical LUN (or some other storage option that I'll discuss later) to one specific guest.  That guest would be assigned a virtual disk, which would appear to be just like a real LUN to the guest, while the IO is actually routed through the virtual disk service down to the physical device.  For network, the vswitch acts very much like a real, physical ethernet switch - you connect one physical port to it for outside connectivity and define one or more connections per guest, just like you would plug cables between a real switch and a real system. For completeness, there is another service that provides console access to guest domains which mimics the behavior of serial terminal servers. The connections between the virtual devices on the guest's side and the virtual IO services in the primary domain are created by the hypervisor.  It uses so called "Logical Domain Channels" or LDCs to create point-to-point connections between all of these devices and services.  These LDCs work very similar to high speed serial connections and are configured automatically whenever the Control Domain adds or removes virtual IO. To see all this in action, now lets look at a first example.  I will start with a newly installed machine and configure the control domain so that it's ready to create guest systems. In a first step, after we've installed the software, let's start the virtual console service and downsize the primary domain.  root@sun # ldm list NAME STATE FLAGS CONS VCPU MEMORY UTIL UPTIME primary active -n-c-- UART 512 261632M 0.3% 2d 13h 58m root@sun # ldm add-vconscon port-range=5000-5100 \ primary-console primary root@sun # svcadm enable vntsd root@sun # svcs vntsd STATE STIME FMRI online 9:53:21 svc:/ldoms/vntsd:default root@sun # ldm set-vcpu 16 primary root@sun # ldm set-mau 1 primary root@sun # ldm start-reconf primary root@sun # ldm set-memory 7680m primary root@sun # ldm add-config initial root@sun # shutdown -y -g0 -i6 So what have I done: I've defined a range of ports (5000-5100) for the virtual network terminal service and then started that service.  The vnts will later provide console connections to guest systems, very much like serial NTS's do in the physical world. Next, I assigned 16 vCPUs (on this platform, a T3-4, that's two cores) to the primary domain, freeing the rest up for future guest systems.  I also assigned one MAU to this domain.  A MAU is a crypto unit in the T3 CPU.  These need to be explicitly assigned to domains, just like CPU or memory.  (This is no longer the case with T4 systems, where crypto is always available everywhere.) Before I reassigned the memory, I started what's called a "delayed reconfiguration" session.  That avoids actually doing the change right away, which would take a considerable amount of time in this case.  Instead, I'll need to reboot once I'm all done.  I've assigned 7680MB of RAM to the primary.  That's 8GB less the 512MB which the hypervisor uses for it's own private purposes.  You can, depending on your needs, work with less.  I'll spend a dedicated article on sizing, discussing the pros and cons in detail. Finally, just before the reboot, I saved my work on the ILOM, to make this configuration available after a powercycle of the box.  (It'll always be available after a simple reboot, but the ILOM needs to know the configuration of the hypervisor after a power-cycle, before the primary domain is booted.) Now, lets create a first disk service and a first virtual switch which is connected to the physical network device igb2. We will later use these to connect virtual disks and virtual network ports of our guest systems to real world storage and network. root@sun # ldm add-vds primary-vds root@sun # ldm add-vswitch net-dev=igb2 switch-primary primary You are free to choose whatever names you like for the virtual disk service and the virtual switch.  I strongly recommend that you choose names that make sense to you and describe the function of each service in the context of your implementation.  For the vswitch, for example, you could choose names like "admin-vswitch" or "production-network" etc. This already concludes the configuration of the control domain.  We've freed up considerable amounts of CPU and RAM for guest systems and created the necessary infrastructure - console, vts and vswitch - so that guests systems can actually interact with the outside world.  The system is now ready to create guests, which I'll describe in the next section. For further reading, here are some recommendable links: The LDoms 2.2 Admin Guide The "Beginners Guide to LDoms" The LDoms Information Center on MOS LDoms on OTN

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  • Controlar Autentificaci&oacute;n Crystal Reports

    - by Jason Ulloa
    Para todos los que hemos trabajamos con Crystal Reports, no es un secreto que cuando tratamos de conectar nuestro reporte directamente a la base de datos, se nos viene encima el problema de autenticación. Es decir nuestro reporte al momento de iniciar la carga nos solicita autentificarnos en el servidor y sino lo hacemos, simplemente no veremos el reporte. Esto, además de ser tedioso para los usuarios se convierte en un problema de seguridad bastante grande, de ahí que en la mayoría de los casos se recomienda utilizar dataset. Sin embargo, para todos los que aún sabiendo esto no desean utilizar datasets, sino que, quieren conectar su crystal directamente veremos como implementar una pequeña clase que nos ayudará con esa tarea. Generalmente, cuando trabajamos con una aplicación web, nuestra cadena de conexión esta incluida en el web.config y también en muchas ocasiones contiene los datos como el usuario y password para acceder a la base de datos.  De esta cadena de conexión y estos datos es de los que nos ayudaremos para implementar la autentificación en el reporte. Generalmente, la cadena de conexión se vería así <connectionStrings> <remove name="LocalSqlServer"/> <add name="xxx" connectionString="Data Source=.\SqlExpress;Integrated Security=False;Initial Catalog=xxx;user id=myuser;password=mypass" providerName="System.Data.SqlClient"/> </connectionStrings>   Para nuestro ejemplo, nombraremos a nuestra clase CrystalRules (es solo algo que pensé de momento) 1. Primer Paso Creamos una variable de tipo SqlConnectionStringBuilder, a la cual le asignaremos la cadena de conexión que definimos en el web.config, y que luego utilizaremos para obtener los datos del usuario y el password para el crystal report. SqlConnectionStringBuilder builder = new SqlConnectionStringBuilder(ConfigurationManager.ConnectionStrings["xxx"].ConnectionString); 2. Implementación de propiedad Para ser más ordenados crearemos varias propiedad de tipo Privado, que se encargarán de recibir los datos de:   La Base de datos, el password, el usuario y el servidor private string _dbName; private string _serverName; private string _userID; private string _passWord;   private string dataBase { get { return _dbName; } set { _dbName = value; } }   private string serverName { get { return _serverName; } set { _serverName = value; } }   private string userName { get { return _userID; } set { _userID = value; } }   private string dataBasePassword { get { return _passWord; } set { _passWord = value; } } 3. Creación del Método para aplicar los datos de conexión Una vez que ya tenemos las propiedades, asignaremos a las variables los valores que se han recogido en el SqlConnectionStringBuilder. Y crearemos una variable de tipo ConnectionInfo para aplicar los datos de conexión. internal void ApplyInfo(ReportDocument _oRpt) { dataBase = builder.InitialCatalog; serverName = builder.DataSource; userName = builder.UserID; dataBasePassword = builder.Password;   Database oCRDb = _oRpt.Database; Tables oCRTables = oCRDb.Tables; //Table oCRTable = default(Table); TableLogOnInfo oCRTableLogonInfo = default(TableLogOnInfo); ConnectionInfo oCRConnectionInfo = new ConnectionInfo();   oCRConnectionInfo.DatabaseName = _dbName; oCRConnectionInfo.ServerName = _serverName; oCRConnectionInfo.UserID = _userID; oCRConnectionInfo.Password = _passWord;   foreach (Table oCRTable in oCRTables) { oCRTableLogonInfo = oCRTable.LogOnInfo; oCRTableLogonInfo.ConnectionInfo = oCRConnectionInfo; oCRTable.ApplyLogOnInfo(oCRTableLogonInfo);     }   }   4. Creación del report document y aplicación de la seguridad Una vez recogidos los datos y asignados, crearemos un elemento report document al cual le asignaremos el CrystalReportViewer y le aplicaremos los datos de acceso que obtuvimos anteriormente public void loadReport(string repName, CrystalReportViewer viewer) {   // attached our report to viewer and set database login. ReportDocument report = new ReportDocument(); report.Load(HttpContext.Current.Server.MapPath("~/Reports/" + repName)); ApplyInfo(report); viewer.ReportSource = report; } Al final, nuestra clase completa ser vería así public class CrystalRules { SqlConnectionStringBuilder builder = new SqlConnectionStringBuilder(ConfigurationManager.ConnectionStrings["Fatchoy.Data.Properties.Settings.FatchoyConnectionString"].ConnectionString);   private string _dbName; private string _serverName; private string _userID; private string _passWord;   private string dataBase { get { return _dbName; } set { _dbName = value; } }   private string serverName { get { return _serverName; } set { _serverName = value; } }   private string userName { get { return _userID; } set { _userID = value; } }   private string dataBasePassword { get { return _passWord; } set { _passWord = value; } }   internal void ApplyInfo(ReportDocument _oRpt) { dataBase = builder.InitialCatalog; serverName = builder.DataSource; userName = builder.UserID; dataBasePassword = builder.Password;   Database oCRDb = _oRpt.Database; Tables oCRTables = oCRDb.Tables; //Table oCRTable = default(Table); TableLogOnInfo oCRTableLogonInfo = default(TableLogOnInfo); ConnectionInfo oCRConnectionInfo = new ConnectionInfo();   oCRConnectionInfo.DatabaseName = _dbName; oCRConnectionInfo.ServerName = _serverName; oCRConnectionInfo.UserID = _userID; oCRConnectionInfo.Password = _passWord;   foreach (Table oCRTable in oCRTables) { oCRTableLogonInfo = oCRTable.LogOnInfo; oCRTableLogonInfo.ConnectionInfo = oCRConnectionInfo; oCRTable.ApplyLogOnInfo(oCRTableLogonInfo);     }   }   public void loadReport(string repName, CrystalReportViewer viewer) {   // attached our report to viewer and set database login. ReportDocument report = new ReportDocument(); report.Load(HttpContext.Current.Server.MapPath("~/Reports/" + repName)); ApplyInfo(report); viewer.ReportSource = report; }       #region instance   private static CrystalRules m_instance;   // Properties public static CrystalRules Instance { get { if (m_instance == null) { m_instance = new CrystalRules(); } return m_instance; } }   public DataDataContext m_DataContext { get { return DataDataContext.Instance; } }     #endregion instance   }   Si bien, la solución no es robusta y no es la mas segura. En casos de uso como una intranet y cuando estamos contra tiempo, podría ser de gran ayuda.

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  • TDD and WCF behavior

    - by Frederic Hautecoeur
    Some weeks ago I wanted to develop a WCF behavior using TDD. I have lost some time trying to use mocks. After a while i decided to just use a host and a client. I don’t like this approach but so far I haven’t found a good and fast solution to use Unit Test for testing a WCF behavior. To Implement my solution I had to : Create a Dummy Service Definition; Create the Dummy Service Implementation; Create a host; Create a client in my test; Create and Add the behavior; Dummy Service Definition This is just a simple service, composed of an Interface and a simple implementation. The structure is aimed to be easily customizable for my future needs.   Using Clauses : 1: using System.Runtime.Serialization; 2: using System.ServiceModel; 3: using System.ServiceModel.Channels; The DataContract: 1: [DataContract()] 2: public class MyMessage 3: { 4: [DataMember()] 5: public string MessageString; 6: } The request MessageContract: 1: [MessageContract()] 2: public class RequestMessage 3: { 4: [MessageHeader(Name = "MyHeader", Namespace = "http://dummyservice/header", Relay = true)] 5: public string myHeader; 6:  7: [MessageBodyMember()] 8: public MyMessage myRequest; 9: } The response MessageContract: 1: [MessageContract()] 2: public class ResponseMessage 3: { 4: [MessageHeader(Name = "MyHeader", Namespace = "http://dummyservice/header", Relay = true)] 5: public string myHeader; 6:  7: [MessageBodyMember()] 8: public MyMessage myResponse; 9: } The ServiceContract: 1: [ServiceContract(Name="DummyService", Namespace="http://dummyservice",SessionMode=SessionMode.Allowed )] 2: interface IDummyService 3: { 4: [OperationContract(Action="Perform", IsOneWay=false, ProtectionLevel=System.Net.Security.ProtectionLevel.None )] 5: ResponseMessage DoThis(RequestMessage request); 6: } Dummy Service Implementation 1: public class DummyService:IDummyService 2: { 3: #region IDummyService Members 4: public ResponseMessage DoThis(RequestMessage request) 5: { 6: ResponseMessage response = new ResponseMessage(); 7: response.myHeader = "Response"; 8: response.myResponse = new MyMessage(); 9: response.myResponse.MessageString = 10: string.Format("Header:<{0}> and Request was <{1}>", 11: request.myHeader, request.myRequest.MessageString); 12: return response; 13: } 14: #endregion 15: } Host Creation The most simple host implementation using a Named Pipe binding. The GetBinding method will create a binding for the host and can be used to create the same binding for the client. 1: public static class TestHost 2: { 3: 4: internal static string hostUri = "net.pipe://localhost/dummy"; 5:  6: // Create Host method. 7: internal static ServiceHost CreateHost() 8: { 9: ServiceHost host = new ServiceHost(typeof(DummyService)); 10:  11: // Creating Endpoint 12: Uri namedPipeAddress = new Uri(hostUri); 13: host.AddServiceEndpoint(typeof(IDummyService), GetBinding(), namedPipeAddress); 14:  15: return host; 16: } 17:  18: // Binding Creation method. 19: internal static Binding GetBinding() 20: { 21: NamedPipeTransportBindingElement namedPipeTransport = new NamedPipeTransportBindingElement(); 22: TextMessageEncodingBindingElement textEncoding = new TextMessageEncodingBindingElement(); 23:  24: return new CustomBinding(textEncoding, namedPipeTransport); 25: } 26:  27: // Close Method. 28: internal static void Close(ServiceHost host) 29: { 30: if (null != host) 31: { 32: host.Close(); 33: host = null; 34: } 35: } 36: } Checking the service A simple test tool check the plumbing. 1: [TestMethod] 2: public void TestService() 3: { 4: using (ServiceHost host = TestHost.CreateHost()) 5: { 6: host.Open(); 7:  8: using (ChannelFactory<IDummyService> channel = 9: new ChannelFactory<IDummyService>(TestHost.GetBinding() 10: , new EndpointAddress(TestHost.hostUri))) 11: { 12: IDummyService svc = channel.CreateChannel(); 13: try 14: { 15: RequestMessage request = new RequestMessage(); 16: request.myHeader = Guid.NewGuid().ToString(); 17: request.myRequest = new MyMessage(); 18: request.myRequest.MessageString = "I want some beer."; 19:  20: ResponseMessage response = svc.DoThis(request); 21: } 22: catch (Exception ex) 23: { 24: Assert.Fail(ex.Message); 25: } 26: } 27: host.Close(); 28: } 29: } Running the service should show that the client and the host are running fine. So far so good. Adding the Behavior Add a reference to the Behavior project and add the using entry in the test class. We just need to add the behavior to the service host : 1: [TestMethod] 2: public void TestService() 3: { 4: using (ServiceHost host = TestHost.CreateHost()) 5: { 6: host.Description.Behaviors.Add(new MyBehavior()); 7: host.Open();¨ 8: …  If you set a breakpoint in your behavior and run the test in debug mode, you will hit the breakpoint. In this case I used a ServiceBehavior. To add an Endpoint behavior you have to add it to the endpoints. 1: host.Description.Endpoints[0].Behaviors.Add(new MyEndpointBehavior()) To add a contract or an operation behavior a custom attribute should work on the service contract definition. I haven’t tried that yet.   All the code provided in this blog and in the following files are for sample use. Improvements I don’t like to instantiate a client and a service to test my behaviors. But so far I have' not found an easy way to do it. Today I am passing a type of endpoint to the host creator and it creates the right binding type. This allows me to easily switch between bindings at will. I have used the same approach to test Mex Endpoints, another post should come later for this. Enjoy !

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  • Brighton Rocks: UA Europe 2011

    - by ultan o'broin
    User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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  • Introducing the Oracle MDM Blog - Why All MDM Solutions Aren't Equal

    - by ken.pulverman
    Welcome to the Oracle MDM Blog.  Dave Butler, Tony Ouk, and myself - Ken Pulverman, will be bringing you news and information from the world of MDM at Oracle.  Dave is our resident expert with more than 30 years of experience in data and information management. Tony has deep expertise in our Exadata product line which provides a strong hardware synergy with MDM.  I come from Siebel Systems where I helped found the team that built our integration product line and then our Universal Customer Master with is part of our MDM offering at Oracle. I thought I'd hit the ground running with a topic we are going to want to continue to bend your ear about.  We had a recent meeting with Ford Goodman, our head of MDM commercial sales in the US and he was very fired up about and important topic.  He's irked that all MDM solutions get painted with the same brush even though they aren't the same at all. There are companies out there trying to represent frameworks and toolkits as out of the box solutions.  They give you the pleasure (read pain) of doing things like developing your own multi-application data model, building your own web services, or creating your own APIs.  Huh?  What gets sold as flexibility in reality is a barrier to ever going live.  At Siebel Systems we obsessed over the notion of a customer.  Our data model took over 10 years to perfect as defining a customer is a very complex task indeed.  There are divisions, subsidiaries, branches, acquisitions, sites etc., etc., etc..  You'll want to do your homework, but trust me - you aren't going to want to take the time or resource to build these canonical data structures yourself.  And what about APIs?  Again, it sounds flexible.  In reality it's a lot of work. Our DNA at Oracle is to reduce the cost of information technology so we pre-integrate our technology with all of our major applications and pre-build integrations and connectors for all the major systems you work with.  This is tedious work that requires detailed knowledge of the interfaces of all the applications involved.  It is also version specific as the interface features and technology are always changing.  We have a substantial organization to manage this complexity so you don't have to.  Suffice to say, we'd like to help our customers peel back the rhetoric of companies that fly the MDM flag without a real offering that you can quickly benefit from. Please watch this space for more information on this storyline as well as news and information around Oracle MDM.

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  • Screen shots and documentation on the cheap

    - by Kyle Burns
    Occasionally I am surprised to open up my toolbox and find a great tool that I've had for years and never noticed.  The other day I had just such an experience with Windows Server 2008.  A co-worker of mine was squinting to read to screenshots that he had taken using the "Print Screen, paste" method in WordPad and asked me if there was a better tool available at a reasonable cost.  My first instinct was to take a look at CamStudio for him, but I also knew that he had an immediate need to take some more screenshots, so I decided to check and see if the Snipping Tool found in Windows 7 is also available in Windows Server 2008.  I clicked the Start button and typed “snip” into the search bar and while the Snipping Tool did not come up, a Control Panel item labeled “Record steps to reproduce a problem” did. The application behind the Control Panel entry was “Problem Steps Recorder” (PSR.exe) and I have confirmed that it is available in Windows 7 and Windows Server 2008 R2 but have not checked other platforms.  It presents a pretty minimal and intuitive interface in providing a “Start Record”, “Stop Record”, and “Add Comment” button.  The “Start Record” button shockingly starts recording and, sure enough, the “Stop Record” button stops recording.  The “Add Comment” button prompts for a comment and for you to highlight the area of the screen to which your comment is related.  Once you’re done recording, the tool outputs an MHT file packaged in a ZIP archive.  This file contains a series of screen shots depicting the user’s interactions and giving timestamps and descriptive text (such as “User left click on “Test” in “My Page – Windows Internet Explorer”) as well as the comments they made along the way and some diagnostics about the applications captured. The Problem Steps Recorder looks like a simple solution to the most common of my needs for documentation that can turn “I can’t understand how to make it do what you’re reporting” to “Oh, I see what you’re talking about and will fix it right away”.  I you’re like me and haven’t yet discovered this tool give it a whirl and see for yourself.

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  • Identity Claims Encoding for SharePoint

    - by Shawn Cicoria
    Just to remind myself, the list of claim types and their encodings are listed here at the bottom. http://msdn.microsoft.com/en-us/library/gg481769.aspx Where for example: i:0#.w|contoso\scicoria ‘i’ = identity, could be ‘c’ for others # == SPClaimTypes.UserLogonName . == Microsoft.IdentityModel.Claims.ClaimValueTypes.String Table for reference: Table 1. Claim types encoding Character Claim Type ! SPClaimTypes.IdentityProvider ” SPClaimTypes.UserIdentifier # SPClaimTypes.UserLogonName $ SPClaimTypes.DistributionListClaimType % SPClaimTypes.FarmId & SPClaimTypes.ProcessIdentitySID ‘ SPClaimTypes.ProcessIdentityLogonName ( SPClaimTypes.IsAuthenticated ) Microsoft.IdentityModel.Claims.ClaimTypes.PrimarySid * Microsoft.IdentityModel.Claims.ClaimTypes.PrimaryGroupSid + Microsoft.IdentityModel.Claims.ClaimTypes.GroupSid - Microsoft.IdentityModel.Claims.ClaimTypes.Role . System.IdentityModel.Claims.ClaimTypes.Anonymous / System.IdentityModel.Claims.ClaimTypes.Authentication 0 System.IdentityModel.Claims.ClaimTypes.AuthorizationDecision 1 System.IdentityModel.Claims.ClaimTypes.Country 2 System.IdentityModel.Claims.ClaimTypes.DateOfBirth 3 System.IdentityModel.Claims.ClaimTypes.DenyOnlySid 4 System.IdentityModel.Claims.ClaimTypes.Dns 5 System.IdentityModel.Claims.ClaimTypes.Email 6 System.IdentityModel.Claims.ClaimTypes.Gender 7 System.IdentityModel.Claims.ClaimTypes.GivenName 8 System.IdentityModel.Claims.ClaimTypes.Hash 9 System.IdentityModel.Claims.ClaimTypes.HomePhone < System.IdentityModel.Claims.ClaimTypes.Locality = System.IdentityModel.Claims.ClaimTypes.MobilePhone > System.IdentityModel.Claims.ClaimTypes.Name ? System.IdentityModel.Claims.ClaimTypes.NameIdentifier @ System.IdentityModel.Claims.ClaimTypes.OtherPhone [ System.IdentityModel.Claims.ClaimTypes.PostalCode \ System.IdentityModel.Claims.ClaimTypes.PPID ] System.IdentityModel.Claims.ClaimTypes.Rsa ^ System.IdentityModel.Claims.ClaimTypes.Sid _ System.IdentityModel.Claims.ClaimTypes.Spn ` System.IdentityModel.Claims.ClaimTypes.StateOrProvince a System.IdentityModel.Claims.ClaimTypes.StreetAddress b System.IdentityModel.Claims.ClaimTypes.Surname c System.IdentityModel.Claims.ClaimTypes.System d System.IdentityModel.Claims.ClaimTypes.Thumbprint e System.IdentityModel.Claims.ClaimTypes.Upn f System.IdentityModel.Claims.ClaimTypes.Uri g System.IdentityModel.Claims.ClaimTypes.Webpage Table 2. Claim value types encoding Character Claim Type ! Microsoft.IdentityModel.Claims.ClaimValueTypes.Base64Binary “ Microsoft.IdentityModel.Claims.ClaimValueTypes.Boolean # Microsoft.IdentityModel.Claims.ClaimValueTypes.Date $ Microsoft.IdentityModel.Claims.ClaimValueTypes.Datetime % Microsoft.IdentityModel.Claims.ClaimValueTypes.DaytimeDuration & Microsoft.IdentityModel.Claims.ClaimValueTypes.Double ‘ Microsoft.IdentityModel.Claims.ClaimValueTypes.DsaKeyValue ( Microsoft.IdentityModel.Claims.ClaimValueTypes.HexBinary ) Microsoft.IdentityModel.Claims.ClaimValueTypes.Integer * Microsoft.IdentityModel.Claims.ClaimValueTypes.KeyInfo + Microsoft.IdentityModel.Claims.ClaimValueTypes.Rfc822Name - Microsoft.IdentityModel.Claims.ClaimValueTypes.RsaKeyValue . Microsoft.IdentityModel.Claims.ClaimValueTypes.String / Microsoft.IdentityModel.Claims.ClaimValueTypes.Time 0 Microsoft.IdentityModel.Claims.ClaimValueTypes.X500Name 1 Microsoft.IdentityModel.Claims.ClaimValueTypes.YearMonthDuration

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  • “Cloud Integration in Minutes” – True or False?

    - by Bruce Tierney
    The short answer is “yes”. Connecting on-premise and cloud applications “in minutes” is true…provided you only consider the connectivity subset of integration and have a small number of cloud integration touch points. At the recent Gartner AADI conference, 230 attendees filled up the Oracle session to get a more comprehensive answer to this question. During the session, titled “Simplifying Integration – The Cloud & Mobile Pre-requisite”, Oracle’s Tim Hall described cloud connectivity and then, equally importantly, the other essential and sometimes overlooked aspects of integration required to ensure a long term application and service integration strategy. To understand the challenges and opportunities faced by cloud integration, the session started off with a slide that describes how connectivity can quickly transition from simplicity to complexity as the number of applications and service vendor instances grows: Increased complexity puts increased demand on the integration platform As companies expand from on-premise applications into a hybrid on-premise/cloud infrastructure with support for mobile, cloud, and social, there is a new sense of urgency to implement a unified and comprehensive service integration platform. Without getting this unified platform in place, companies face increased complexity and cost managing a growing patchwork of niche integration toolsets as well as the disparate standards mandated by each SaaS vendor as shown in the image below: dddddddddddddddddddd Incomplete and overlapping offerings from a patchwork of niche vendors Also at Gartner AADI, Oracle SOA Suite customer Geeta Pyne, Director of Middleware at BMC presented their successful strategy on how BMC efficiently manages their cloud integration despite disparate requirements from each vendor. From one of Geeta’s slide: Interfaces are dictated by SaaS vendors; wide variety (SOAP, REST, Socket, HTTP/POX, SFTP); Flexibility of Oracle Service Bus/SOA Suite helps to support Every vendor has their way to handle Security; WS-Security, Custom Header; Support in Oracle Service Bus helps to adhere to disparate requirements At BMC, the flexibility of Oracle Service Bus and Oracle SOA Suite allowed them to support the wide variation in the functional requirements as mandated by their SaaS vendors. In contrast to the patchwork platform approach of escalating complexity from overlapping SaaS toolkits, Oracle’s strategy is to provide a unified platform to support disparate requirements from your SaaS vendors, on-premise apps, legacy apps, and more. Furthermore, Oracle SOA Suite includes the many aspects of comprehensive integration beyond basic connectivity including orchestration, analytics (BAM, events…), service virtualization and more in a single unified interface. Oracle SOA Suite – Unified and comprehensive To summarize, yes you can achieve “cloud integration in minutes” when considering the connectivity subset of integration but be sure to look for ways to simplify as you consider a more comprehensive view of integration beyond basic connectivity such as service virtualization, management, event processing and more. And finally, be sure your integration platform has the deep flexibility to handle the requirements of all your future SaaS applications…many of which are unknown to you now.

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  • Personal | Going For A Long Drive

    - by Jeff Julian
    This weekend, we were planning on going to Mt. Rushmore, but with the weather the way it is, we decided to head south instead. So what are we going to do? A tour of different restaurants on the show Diners, Drive-ins, and Dives. Not very original I know since there are web sites and iPhone apps dedicated to locating the establishments, but it definitely sounds like it could be some fun. We are going to leave KC tonight and go through St. Louis, Memphis, Little Rock, Dallas, Oklahoma City, and back to KC. The kiddos are excited and we have plenty of movies, coloring books, etc in the car for the trip. This will be the first time we will get to use our turn around seats in the mini-van with our pull out table. I will have my laptop and phone if anything goes wrong with the site while I am gone and John will be back in KC as well. I hope to pushing some photos and reviews of the restaurants as we travel. Related Tags: blogging, Diners, Drive-ins, and Dives, Vacation

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  • Podcast Show Notes: Toronto Architect Day Panel Discussion

    - by Bob Rhubart
    The latest Oracle Technology Network ArchBeat Podcast features a four-part series recorded live during the panel discussion at OTN Architect Day in Tornonto, April 21, 2011. More than 100 people attended the event, and the audience tossed a lot of great questions at a terrific panel. Listen for yourself... Listen to Part 1 Panel introduction and a discussion of the typical characteristics of Cloud early-adopters. Listen to Part 2 (June 22) The panelists respond to an audience question about what happens when data in the Cloud crosses international borders. Listen to Part 3 (June 29) The panel discusses public versus private cloud as the best strategy for small or start-up businesses. Listen to Part 4 (July 6) The panel responds to an audience question about how cloud computing changes performance testing paradigms. The Architect Day panel includes (listed alphabetically): Dr. James Baty: Vice President, Oracle Global Enterprise Architecture Program [LinkedIn] Dave Chappelle: Enterprise Architect, Oracle Global Enterprise Architecture Program [LinkedIn] Timothy Davis: Director, Enterprise Architecture, Oracle Enterprise Solutions Group [LinkedIn] Michael Glas: Director, Enterprise Architecture, Oracle [LinkedIn] Bob Hensle: Director, Oracle [LinkedIn] Floyd Marinescu: Co-founder & Chief Editor of InfoQ.com and the QCon conferences [LinkedIn | Twitter | Homepage] Cary Millsap: Oracle ACE Director; Founder, President, and CEO at Method R Corporation [LinkedIn | Blog | Twitter] Coming Soon IASA CEO Paul Preiss talks about architecture as a profession. Thomas Erl and Anne Thomas Manes discuss their new book SOA Governance: Governing Shared Services On-Premise & in the Cloud A discussion of women in architecture Stay tuned: RSS

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  • Java Spotlight Episode 149: Geertjan Wielenga on NetBeans 7.4 @netbeans @geertjanw

    - by Roger Brinkley
    Interview with Geertjan Wielenga on the NetBeans 7.4 release Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link: Java Spotlight Podcast in iTunes. Show Notes News Everything in JavaFX is open sourced - Media is now opensource openjdk email Java SE 7 Update 45 Released 7u45 Caller-Allowable-Codebase and Trusted-Library Updated Security Baseline (7u45) impacts Java 7u40 and before with High Security settings What to do if your applet is blocked or warns of “mixed code”? LiveConnect changes in 7u45 JDK 8 end-game details and proposal for making a few exceptions Events Oct 28-30, JAX London, London Nov 4-8, Oredev, Malmö, Sweden Nov 6, JFall, Amsterdam, Netherlands Nov 11-15, Devoxx, Belgium Feature Interview Geertjan Wielenga is a principal product manager in Oracle for NetBeans and has been a member of the NetBeans Team for the past 7 years. NetBeans twitter: https://twitter.com/netbeans Geertjan’s twitter: https://twitter.com/geertjanw The Top Ten Coolest Features in NetBeans IDE 7.4 What’s Cool Nighthacking with James Gosling Arun Gupta waves goodbye and says hello JavaOne 2013 Roundup: Java 8 is Revolutionary, Java is back Survey on Java erasure/reification

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  • Oracle Extends Life Sciences Edition in New Release

    - by charles.knapp
    By Chris Kanaracus, IDG News Service Oracle (ORCL) announced the 17th version of its on-demand CRM (customer relationship management) application Wednesday and made a fresh push into pharmaceutical sales with a Life Sciences edition of the software. New features in CRM on Demand Release 17 include tools for managing sales pipelines and performing forecasts of future business; a redesigned user interface; and added language support. But one CRM industry observer flagged the Life Sciences product as a particular point of interest. Read the full article here.

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  • Partner Webcast – Platform as a Service with Oracle WebLogic and OpenStack

    - by Thanos Terentes Printzios
    Platform as a service is defined as Platform that facilitates the deployment of applications without the complexity of buying and managing the underlying hardware and software and provisioning hosting capabilities. For Java EE, that would mean an elastic Java EE platform, where the user (IT admin) deploys the application, and then the platform itself takes care of meeting the SLA. With combination of Oracle WebLogic 12c with Dynamic Clusters, Oracle Solaris 11.2 with OpenStack and some scripting, we can completely automate infrastructure and platform provisioning, effectively providing PaaS to the IT users. Join us in this webcast as explore the usage of Weblogic 12c with Openstack, to establish Platform as a Service. Agenda: PaaS overview and goals Overview of Solaris 11.2 with OpenStack Deploying WebLogic domain to Solaris 11.2 and creating base image Automating provisioning Solution Demo Summary & Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Presenter:  Jernej Kase – FMW Specialist, Oracle Partner Hub Migration Center Date: Thursday, June 26th, 10am CET (9am GMT/11am EEST) Duration: 1 hour Register Here: http://www.oracle.com/go/?Src=8101420&Act=4&pcode=EMEAPM14056477MPP002 For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com Stay Connected Oracle Newsletters

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  • Oracle Big Data Learning Library - Click on LEARN BY PRODUCT to Open Page

    - by chberger
    Oracle Big Data Learning Library... Learn about Oracle Big Data, Data Science, Learning Analytics, Oracle NoSQL Database, and more! Oracle Big Data Essentials Attend this Oracle University Course! Using Oracle NoSQL Database Attend this Oracle University class! Oracle and Big Data on OTN See the latest resource on OTN. Search Welcome Get Started Learn by Role Learn by Product Latest Additions Additional Resources Oracle Big Data Appliance Oracle Big Data and Data Science Basics Meeting the Challenge of Big Data Oracle Big Data Tutorial Video Series Oracle MoviePlex - a Big Data End-to-End Series of Demonstrations Oracle Big Data Overview Oracle Big Data Essentials Data Mining Oracle NoSQL Database Tutorial Videos Oracle NoSQL Database Tutorial Series Oracle NoSQL Database Release 2 New Features Using Oracle NoSQL Database Exalytics Enterprise Manager 12c R3: Manage Exalytics Setting Up and Running Summary Advisor on an E s Oracle R Enterprise Oracle R Enterprise Tutorial Series Oracle Big Data Connectors Integrate All Your Data with Oracle Big Data Connectors Using Oracle Direct Connector for HDFS to Read the Data from HDSF Using Oracle R Connector for Hadoop to Analyze Data Oracle NoSQL Database Oracle NoSQL Database Tutorial Videos Oracle NoSQL Database Tutorial Series Oracle NoSQL Database Release 2 New Features  Using Oracle NoSQL Database eries Oracle Business Intelligence Enterprise Edition Oracle Business Intelligence Oracle BI 11g R1: Create Analyses and Dashboards - 4 day class Oracle BI Publisher 11g R1: Fundamentals - 3 day class Oracle BI 11g R1: Build Repositories - 5 day class

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  • Monitora&ccedil;&atilde;o com Oracle Enteprrise Manager

    - by fernando.galdino
    A figura abaixo oferece uma visão geral das possibilidades de monitoramento providas pelo Oracle Enterprise Manager (OEM), que é uma ferramenta que permite gerenciar a infraestrutura de TI da empresa. Um componente importante da solução é chanado OEM Grid Control. Esse componente permite gerenciar, visualizar e monitorar diversos elementos a partir de uma mesma console. E que elementos podem ser monitorados? No conceito utilizado pelo OEM, os elementos que podem ser monitorados são chamados de Targets, e esses targets envolvem a monitoração de hosts (Windows, Linux, Solaris), Banco de Dados, Middleware, Aplicações Web, Serviços que podem ser customizados pelo administrador, Sistemas e Grupos de targets, além dos aplicativos Oracle. Cada elemento monitorado é ativado através de packs de gerenciamento. Ou seja, há uma série de packs que podem ser adquiridas conforme a necessidade, para permitir a monitoração a partir do próprio OEM Grid Control. Existem packs de monitoramento especiais para banco de dados Oracle, packs de monitoramento para Tomcat, Jboss, WebLogic, SOA Suite, Identity Management. A lista é bem extensa e darei mais detalhes em um novo post. Mas caso queira visitar, veja: http://download.oracle.com/docs/cd/B16240_01/doc/nav/overview.htm Além das packs de monitoramento, existem também plugins e conectores. Os plugins permitem o gerenciamento de elementos adicionais, tais como dispositivos de rede, servidores, banco de dados de terceiros (DB2, SQL Server), Vmware, etc. Já os conectores permitem a integração com outros softwares, tais como gerenciadores de requisições de helpdesk, de modo a integrar os alertas gerados pela ferramenta e gerar tickets em ferramentas como CA Service Desk, BMC Remedy e outros. A extensão de funcionalidades é realmente bem vasta. Num próximo post irei comentar sobre o Ops Center, um novo componente que surgiu após a aquisição da Sun. Além do Grid Control e do Ops Center, há outros componentes bem interessantes. A figura abaixo ilustra diversas camadas onde o ferramental Oracle pode ser usado para monitoração. Há uma pack que permite gerenciar os níveis de serviços em todas as camadas ilustradas. Dada uma requisição, pode-se decompor os dados de SLA em cada camada. E há também o Real User Monitoring, que trata de medir a experiência com o usuário. Falarei disso num novo post, mas basicamente a ferramenta permite acompanhar todo o tráfego de rede gerado dos usuários finais até os servidores web, e com isso rastrear como cada usuário usa a aplicação, quanto tempo ele navega pelo site, se ele enfrentou algum tipo de problema, se houve algum pedido não finalizado devido a algum problema na infraestrutura. É uma ferramenta bem interessante, falarei um pouco mais dela depois. E claro, há também componentes para a realização de testes funcionais e de carga. Em breve, aqui no blog :)

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  • Uganda .NET Usergroup meeting (February 2010)

    - by Malisa L. Ncube
    We had a very interesting .NET meeting in which i gave a short presentation on the new features of .NET 4.0 and Visual Studio 2010. The main presentation came from Jake Markhus @jmarkhus who talked about NHibernate (http://nhforge.org).   The membership for the group is growing each time we meet and its very encouraging. Some employers found candidates within our group for hiring, and this has resulted in a mutual benefit between the employers and job-seekers – really cool stuff.   Jake above giving us the soup and nuts of NHibernate. We were very excited since a number companies decided to support us in many ways. Some members won the licenses for Telerik Suite (http://www.telerik.com) while Intellisense LTD (http://www.intellisense.co.ug) agreed to sponsor us on domain registration and hosting of the community site. Jake announced on the possibility of having DevExpress (http://www.devexpress.com) sponsor us on 2 licenses of CodeRush http://www.devexpress.com/coderush which would be won in the next meeting raffle. I (@malisancube) would like to thank all the companies and individuals who have decided to sponsor us as a community of developers. We appreciate your support very much. You can download the presentations here Jan 2010 “VS2010 and NET 4.0” by Malisa Ncube. Feb 2010 “Using NHibernate” by Jake Markhus   Technorati Tags: Uganda .NET Usergroup,.NET 4.0,Community,NHibernate

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  • What's the value of a Facebook fan?

    - by David Dorf
    In his blog posting titled "Why Each Facebook Fan Is Worth $2,000 to J. Crew," Joe Skorupa lays out a simplistic calculation for assigning a value to social media efforts within Facebook. While I don't believe the metric, at least its a metric that can be applied consistently. Trying to explain the ROI to management to start a program, then benchmarking to show progress isn't straightforward at all. Social media isn't really mature enough to have hard-and-fast rules around valuation (yet). When I'm asked by retailers how to measure social media efforts, I usually fess-up and say I can't show an ROI but the investment is so low you might was well take a risk. Intuitively, it just seems like a good way to interact with consumers, and since your competition is doing it, you better do it as well. Vitrue, a social media management company, has calculated a fan as being worth $3.60 per year based on impressions generated in Facebook's news feed. That means a fan base of 1 million translates into at least $3.6 million in equivalent media over a year. Don't believe that number either? Fine, Vitrue now has a tool that let's you adjust the earned media value of a fan. Jump over to http://evaluator.vitrue.com/ and enter your brand's Facebook URL to get an assessment of the current value and potential value. For fun, I compared Abercrombie & Fitch (1,077,480 fans), Gap (567,772 fans), and Wet Seal (294,479 fans). The image below shows the results assuming the default $5 earned media value for a fan. The calculation is more complicated than just counting fans. It also accounts for postings and comments. Its possible for a brand with fewer fans to have a higher value based on frequency and relevancy of posts. The tool gathers data via the Social Graph API for the past 30 days of activity. I'm not sure this tool assigns the correct value either, but hey, its a great start.

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  • UK Partner Briefing – Business Analytics - 24 Sept 2012

    - by Mike.Hallett(at)Oracle-BI&EPM
    Monday 24th September 2012 - Oracle City Office, London Register Here for this important, free briefing Oracle Partners are invited to attend this Business Analytics Partner Briefing on 24th September 2012 in Oracle’s London Moorgate Offices with Particular focus on Exalytics, Endeca and, BI Mobile. Who should attend? Oracle Business Analytics is one of our fastest growing product lines, hence this briefing will be of value to any executives looking for new business opportunities or extending their existing Analytics line of business Background This half day event will inform you of Oracle's Business Analytics strategy, how your organisation can gain commercial advantage from reselling and deploying Oracle's BI portfolio, and the tools and resources to support your sales engagements. Agenda 13:45 – Registration, Coffee, and iPad set up 14:30 – Briefing Commences: Welcome & Introduction to the Business Analytics FY13 Strategy from Mike Pell, VP UK Business Analytics Sales 15:15 – Exalytics: Speed of Thought Analytics 16:00 – Mobile BI & Endeca 16:45 – Event Wrap-up and Q&A 17:00 – Meet the UK BI Sales Team: Networking Please note – If you have an iPad please bring it with you to the session, as we will be helping to set these up with BI Mobile from 13:45 onwards. Click here to register now for this briefing for Oracle Partners. Best regards, Mike Pell                                  Duncan Fitter                           Mike Thompson VP UK Analytics Sales             BA Business Development       Alliances & Channels

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  • Extension Methods in Dot Net 2.0

    - by Tom Hines
    Not that anyone would still need this, but in case you have a situation where the code MUST be .NET 2.0 compliant and you want to use a cool feature like Extension methods, there is a way.  I saw this article when looking for ways to create extension methods in C++, C# and VB:  http://msdn.microsoft.com/en-us/magazine/cc163317.aspx The author shows a simple  way to declare/define the ExtensionAttribute so it's available to 2.0 .NET code. Please read the article to learn about the when and why and use the content below to learn HOW. In the next post, I'll demonstrate cross-language calling of extension methods. Here is a version of it in C# First, here's the project showing there's no VOODOO included: using System; namespace System.Runtime.CompilerServices {    [       AttributeUsage(          AttributeTargets.Assembly          | AttributeTargets.Class          | AttributeTargets.Method,       AllowMultiple = false, Inherited = false)    ]    class ExtensionAttribute : Attribute{} } namespace TestTwoDotExtensions {    public static class Program    {       public static void DoThingCS(this string str)       {          Console.WriteLine("2.0\t{0:G}\t2.0", str);       }       static void Main(string[] args)       {          "asdf".DoThingCS();       }    } }   Here is the C++ version: // TestTwoDotExtensions_CPP.h #pragma once using namespace System; namespace System {        namespace Runtime {               namespace CompilerServices {               [                      AttributeUsage(                            AttributeTargets::Assembly                             | AttributeTargets::Class                            | AttributeTargets::Method,                      AllowMultiple = false, Inherited = false)               ]               public ref class ExtensionAttribute : Attribute{};               }        } } using namespace System::Runtime::CompilerServices; namespace TestTwoDotExtensions_CPP { public ref class CTestTwoDotExtensions_CPP {    public:            [ExtensionAttribute] // or [Extension]            static void DoThingCPP(String^ str)    {       Console::WriteLine("2.0\t{0:G}\t2.0", str);    } }; }

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  • Three Ways to Get Started with MySQL Training

    - by Antoinette O'Sullivan
    Here is your chance to learn how this powerful relational database management system can make your life easier and more fun! This class covers all the basics and will get you on your way, with a solid foundation. This instructor led, hands-on class covers the fundamentals of SQL and relational databases, using MySQL[tm] as a teaching tool. You can take this 4 day instructor-led class in any of the following three ways: Training-On-Demand: See what Ben Krug, MySQL Support Engineer has to say about his experience taking the MySQL for Beginners TOD. With this streaming video delivery, you get started on taking the MySQL for Beginners course within 24 hrs of purchase, and follow the course at your own pace. Live-Virtual-Class: Take this class from your own desk - no travel required. There is a wide range of events on the schedule with delivery in English and German. In-Class: Travel to an education center to follow this class. Below is a sample of event on the schedule:  Location  Date  Delivery Language  Mechelen, Belgium  14 January 2013  English  London, England  3 December 2012  English  Hamburg, Germany  3 December 2012  German  Budapest, Hungary  5 February 2013  Hungarian  Riga, Latvia 18 February 2013   Latvian Amsterdam, Netherlands  10 December 2012  Dutch  Nieuwegein, Netherlands  18 February 2013  Dutch  Warsaw, Poland  26 November 2012   Polish  Lisbon, Portugal 25 March 2013  European Portugese   Porto, Portugal  25 March 2013  European Portugese  Barcelona, Spain 11 February 2013   Spanish  Madrid, Spain 8 January 2013   Spanish Nairobi, Kenya  14 January 2013   English  Cape Town, South Africa  22 July 2013  English  Pretoria, South Africa 22 April 2013  English Ottawa, Canada 17 December 2012  English  Toronto, Canada 17 December 2012   English  Montreal, Canada  17 December 2012 English  For more information on the Authentic MySQL Curriculum or to register your interest in an additional event, go to http://oracle.com/education/mysql. Note, many organizations deploy both Oracle Database and MySQL side by side to serve different needs, and as a database professional you can find training courses on both topics at Oracle University! Check out the upcoming Oracle Database training courses and MySQL training courses. Even if you're only managing Oracle Databases at this point of time, getting familiar with MySQL will broaden your career path with growing job demand.

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  • The APEX of Business Value...or...the Business Value of APEX? Oracle Cloud Takes Oracle APEX to New Heights!

    - by Gene Eun
    The attraction of Oracle Application Express (APEX) has increased tremendously with the recent launch of the Oracle Cloud. APEX already supported departmental development and deployment of business applications with minimal involvement from the IT department. Positioned as the ideal replacement for MS Access, APEX probably has managed better to capture the eye of developers and was used for enterprise application development at least as much as for the kind of tactical applications that Oracle strategically positioned it for. With APEX as PaaS from the Oracle Cloud, a leap is made to a much higher level of business value. Now the IT department is not even needed to make infrastructure available with a database running  on it. All the business needs is a credit card. And the business application that is developed, managed and used from the cloud through a standard browser can now just as easily be accessed by users from around the world as by users from the business department itself. As a bonus – the development of the APEX application is also done in the cloud – with no special demands on the location or the enterprise access privileges of the developers. To sum it up: APEX from Oracle Cloud Database Service get the development environment up and running in minutes no involvement from the internal IT department required (not for infrastructure, platform, or development) superior availability and scalability is offered by Oracle users from anywhere in the world can be invited to access the application developers from anywhere in the world can participate in creating and maintaining the application In addition: because the Oracle Cloud platform is the same as the on-premise platform, you can still decide to move the APEX application between the cloud and the local environment – and back again. The REST-ful services that are available through APEX allow programmatic interaction with the database under the APEX application. That means that this database can be synchronized with on premise databases or data stores in (other) clouds. Through the Oracle Cloud Messaging Service, the APEX application can easily enter into asynchronous conversations with other APEX applications, Fusion Middleware applications (ADF, SOA, BPM) and any other type of REST-enabled application. In my opinion, now, for the first time perhaps, APEX offers the attraction to the business that has been suggested before: because of the cloud, all the business needs is  a credit card (a budget of $175 per month), an internet-connection and a browser. Not like before, with a PC hidden under a desk or a database running somewhere in the data center. No matter how unattended: equipment is needed, power is consumed, the database needs to be kept running and if Oracle Database XE does not suffice, software licenses are required as well. And this set up always has a security challenge associated with it. The cloud fee for the Oracle Cloud Database Service includes infrastructure, power, licenses, availability, platform upgrades, a collection of reusable application components and the development and runtime environments containing the APEX platform. Of course this not only means that business departments can move quickly without having to convince their IT colleagues to move along – it also means that small organizations that do not even have IT colleagues can do the same. Getting tailored applications or applications up and running to get in touch with users and customers all over the world is now within easy reach for small outfits – without any investment. My misunderstanding For a long time, I was under the impression that the essence of APEX was that the business could create applications themselves – meaning that business ‘people’ would actually go into APEX to create the application. To me APEX was too much of a developers’ tool to see that happen – apart from the odd business analyst who missed his or her calling as an IT developer. Having looked at various other cloud based development offerings – including Force.com, Mendix, WaveMaker, WorkXpress, OrangeScape, Caspio and Cordys- I have come to realize my mistake. All these platforms are positioned for 'the business' but require a fair amount of coding and technical expertise. However, they make the business happy nevertheless, because they allow the  business to completely circumvent the IT department. That is the essence. Not having to go through the red tape, not having to wait for IT staff who (justifiably) need weeks or months to provide an environment, not having to deal with administrators (again, justifiably) refusing to take on that 'strange environment'. Being able to think of an initiative and turn into action right away. The business does not have to build the application - it can easily hire some external developers or even that nerdy boy next door. They can get started, get an application up and running and invite users in – especially external users such as customers. They will worry later about upgrades and life cycle management and integration. To get applications up and running quickly and start turning ideas into action and results rightaway. That is the key selling point for all these cloud offerings, including APEX from the Cloud. And it is a compelling story. For APEX probably even more so than for the others. While I consider APEX a somewhat proprietary framework compared with ‘regular’ Java/JEE web development (or even .NET and PHP  development), it is still far more open than most cloud environments. APEX is SQL and PL/SQL based – nothing special about those languages – and can run just as easily on site as in the cloud. It has been around since 2004 (that is not including several predecessors that fed straight into APEX) so it can be considered pretty mature. Oracle as a company seems pretty stable – so investments in its technology are bound to last for some time to come. By the way: neither APEX nor the other Cloud DevaaS offerings are targeted at creating applications with enormous life times. They fit into a trend of agile development and rapid life cycle management, with fairly light weight user interfaces that quickly adapt to taste, technology trends and functional requirements and that are easily replaced. APEX and ADF – a match made in heaven?! (or at least in the sky) Note that using APEX only for cloud based database with REST-ful Services is also a perfectly viable scenario: any UI – mobile or browser based – capable of consuming REST-ful services can be created against such a business tier. Creating an ADF Mobile application for example that runs aginst REST-ful services is a best practice for mobile development. Such REST-ful services can be consumed from any service provider – including the Cloud based APEX powered REST-ful services running against the Oracle Cloud Database Service! The ADF Mobile architecture overview can easily be morphed to fit the APEX services in – allowing for a cloud based mobile app: Want to learn more about Oracle Database Cloud Service or Oracle Cloud, just visit cloud.oracle.com  or oracle.com/cloud. Repost of a blog entry by Rick Greenwald, Director of Product Management, Oracle Database Cloud Service.

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  • Different Means Better with the new Windows Phone Developer Experience

    - by Nikita Polyakov
    If you are interested in the building mobile applications or have been in the past you might want to check out this blog post: Charlie Kindel - Different Means Better with the new Windows Phone Developer Experience What does this mean? Let me take some out takes and highlight them for you. It won’t come as a surprise to many to learn that the Windows Phone 7 developer experience builds upon the following GIANTS (among others): .NET Silverlight XNA platform Microsoft’s developer tools Web 2.0 standards and To enable the fantastic user experiences you’ve seen in the Windows Phone 7 Series demos so far we’ve had to break from the past. To deliver what developers expect in the developer platform we’ve had to change how phone apps were written. One result of this is previous Windows mobile applications will not run on Windows Phone 7 Series. To be clear, we will continue to work with our partners to deliver new devices based on Windows Mobile 6.5 and will support those products for many years to come, so it’s not as though one line ends as soon as the other begins. Once again, more details at MIX10. Start watching the @WP7Dev twitter account for more info.

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  • Can&rsquo;t eject external USB or Firewire drive in Windows 7

    - by Kelly Jones
    As a SharePoint developer, I work a lot with Virtual Machines (presently using Windows Virtual PC, with Windows 7).  I’m using these VMs with my laptop, and in order to get better performance, I’ve moved them to external hard drives.  (These drives have faster RPMs, larger caches, and a larger capacity, than the internal drive.)  I have one large external drive at home, another similar drive at the office, and a small, slow portable drive that I carry with me. So, at the end of each day at the office, I copy the files from the external drive to my portable drive and then once I get home, I copy them from the portable to the larger external drive I leave at home.  I do this for a couple of reasons: so I can work at home and secondly, so I have backup copies.  (Often, I feel like I’m in the movie “Office Space” when copying the files before I leave the office). Anyway, after the files are copied, I safely eject the external drives, and then hibernate my laptop.  I’ve been doing this for over a year now, but within the last couple of months I started to have issues disconnecting the drives.  Intermittently, some application/process would have a lock on some file on the drive that would keep Windows from safely ejecting it. After looking into it, I found that it was actually the Windows search service that was accessing the drive! Since I wasn’t using Windows search to look for stuff on these drives, I removed them as locations to index. To do this in Windows 7, you need to go to Indexing Options (just type “Indexing” into the search box in the Start menu…).  One of the choices displayed will then be Indexing Options, so click on it and you should then see a window similar to this:   Click on the Modify button and you’ll see this window: Notice the different drives listed above.  My “FreeAgent XTreme (F:)” drive was checked for some reason, which was causing the indexing service to scan the drive looking for new files to make available in the search results.  Ever since I unchecked this box, I’ve been able to safely eject the drive.

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