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• Can't reinstall Office 2010

  - by Sniffer

  I had Office 2010 Professional Plus installed on my Windows 7 (32 bit machine), then I decided to remove it and install the 2013 version. I went to Programs and Features and removed the software as always, everything went successfully and it asked me to reboot the machine in order to complete the un-installation process, and when I clicked reboot a message suddenly appears telling me that an error occurred during un-installation and the system restarts instantly before I get a chance to see the error message. After that I tried to re-install Office 2010 but after the installer seems to have finished, it tells me that the installation failed without an explanations ? I have taken a look at the event viewer and there is some error saying the office protection platform service failed to start, could this have anything to do with the problem? What could be the cause, how can I fix this ?

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• Windows media player 12 not launching from custom program

  - by Supertrolly

  There is a program we use for testing that calls windows media player and plays a media file. The problem is that windows media player fails to load unless you open and close it before starting the program. After that the program will open it every time without a hitch but after a reboot it is lost and you must do it again. My question is what could be voilate setting could windows media player have that would be lost on a reboot? I have tried programs like Regshot to capture changes to the registry that might be delated on reboot. The code for the program is very straight forward simply calling windows media player with a parameter with the media to play. Using process montior I have determined that is is crashing shortly after the program executes it. I am at a lost on this problem as I can not find what if anything it is changing to run windows media player.

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• Extract first page from multiple pdfs

  - by Tim Alexander

  Have got about 500 PDFs to go through and extract the first page of. They then need to go through some time consuming conversion process so was hoping to try and save some time by have a batch process to extract just the first page from the 500 pdfs and place it in a new pdf. Have had a poke around Acrobat but can find no real method of doing this for multiple files. Does anyone know any other programs or methods that this could be achieved? Free and open source are obviously more favourable :) EDIT: Have actually had some success using GhostScript to extract just one page. Am now looking at how to batch that and take the list of files and use those.

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• Ubuntu Linux: Process swap memory and memory usage

  - by David Halter

  My Ubuntu eats more memory than the task manager is showing: sudo ps -e --format rss | awk 'BEGIN{c=0} {c+=$1} END{print c/1024}' 1043.84 free -m total used free shared buffers cached Mem: 3860 1878 1982 0 20 679 -/+ buffers/cache: 1178 2681 Swap: 2729 1035 1693 That's strange. Can someone explain this difference? But what is more important: I'd like to know how much memory a process is really using. I don't want to know the virtual memory size, but rather the resident memory plus swap of a process. I have also tried to output the format param "sz" of 'ps', but the sum of this is to high (5450 MB) (param 'size' gives 8323.45 MB). Are there any other options? I really want to use this, to determine which programs/processes are eating to much memory (and swap), to kill them, because hibernate might not be working if the swap partition is to little.

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• Leave Windows Session Logged On

  - by Kyle Brandt

  Is a bad idea for any reason to leave accounts logged onto Windows remote desktop sessions? So instead of logging off, just closing the session so it locks. In this case, the limited number of remote desktop connections is not an issue. I am just wondering if anyone has seen sessions leak memory over time or maybe security issues with doing this, etc... I could see if programs were left open they might suck up and or leak memory, but has anyone seen this with Microsoft software such as Control Panels, Management Consoles, and Exchange System Administrator?

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• Is the hosts file ignored in windows if DNS Client service is running?

  - by Mnebuerquo

  I've seen a number of articles about how to edit the hosts file in Windows 7, but it's all about how to open notepad as administrator, not the actual behavior of the dns lookups afterward. I've read that the hosts file is ignored in XP SP2 if DNS Client service is running. I have tried this on my XP machine and it seems to be true. I can see how it is a security danger to have a hosts file that user programs could modify. If it could write to hosts, then any malware could spoof dns locally with minimal difficulty. I'm trying to use the hosts file for testing stuff on my local network without it going to the live site on the internet. At the same time I want to be able to use dns on the normal internet. Mostly though I just want to understand the rules on the newer windows systems. Thanks!

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• WSUS Showing Incorrect Version & Client Update Failure but they can check-in

  - by user132199

  One of the issues we are having is the clients will not download the updates from our WSUS server. They check-in as they are suppose too and find applicable updates but they are unable to actually download and install them. The GPO is set correctly. We decided to install the patch KB2720211to see if it would help eleviate this issue but it did not. In fact, even stranger, if I check the version that is installed on WSUS it reads 3.2.7600.226 but as far as I know it should read 3.2.7600.251. If I check Add/Remove programs to see what Windows Updates have been installed it even lists for WSUS that KB2720211 has been installed at version 3.2.7600.251. To install this update I followed the following directions Question: Has anyone seen this issue where the patch is installed yet not showing the correct version? What can I try to get my clients to update?

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• Windows non-responsive during Remote Desktop connection

  - by pvieira

  This is Windows 7 Ultimate 64 bit. I use the command mstsc to establish a Remote Desktop connction to a remote server. The login window shows up, and while I'm entering the password the system almost freezes. Each character of the password takes 3 or 4 seconds to be accepted, and all other opened programs are not accessible. This behavior tends to happen only the first time I use mstsc. If I used it again moments later, everything is normal. Whar can be the cause of this problem?

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• How can I upgrade Ubuntu from 9.10 to 10.04 on a netbook with a 4GB root partition?

  - by Blorgbeard

  I have an Asus EeePC 901, running Ubuntu 9.10. I'd like to upgrade it to 10.04. I don't want to reinstall, since I have a bunch of scripts and programs all set up. However, when I attempt to upgrade using sudo apt-get dist-upgrade, I get an error asking me to free up another ~600MB on /. My / is mounted on sda0, which is a 4GB SSD. I do not have 600MB worth of deletable stuff on /. I've emptied my trash, and done apt-get autoremove and apt-get clean. I do have plenty of space in /home, mounted on sda1 (a 16GB SSD). Is there some way I can tell apt-get to use a different download/temp directory?

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• Can Windows XP remember file icon position?

  - by g .

  Windows allows you to arrange icons however you like in a window. However after some time when I go back to the window, it has forgotten the icon positions and has completely rearranged the icons. Is there a way to preserve the icon positions? In the previous version of Windows I used, this would happen on rare occasions (about 6 months) and it might only move a couple of icons. Now it is happening practically every day and it is every single icon. Attempts to rearrange them manually are futile and it is increasingly maddening. Searching Google, I have found a number of programs that allow you to save and restore icon position on the desktop. But, this is just a regular folder window so I am not sure if any of those would even work. Some details: Windows XP SP 3 running in Parallels 5 virtual machine Auto Arrange and Align to Grid are NOT turned on Fresh OS install and only setting icon positions in one window

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• outlook freezes on splash screen - loading profile

  - by sammarcow

  I have a user with a frustrating application crash issue without Outlook: Windows 7 x64 Outlook 2010 crashes on the splash screen with the message "loading profile." I have deleted the users .ost file in "..\AppData\Local\Microsoft\Outlook\" and this crash occurs for multiple users including those with administrator privileges. I have also tried running outlook at the command prompt as an admin with the /safe command-line switch. I tried the repair utility in "programs and features by clicking Change after selecting Microsoft Office:" ~~ Microsoft office failed to successfully repair your product . I tried to uninstall Microsoft Office ~~ Microsoft Office failed to successfully uninstall this product. I am trying to avoid reimaging the machine for obvious reasons. Is there anything else I can try or insight any one has on this issue?

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• Why do we still have to use drive letters to identify file systems?

  - by Charles E. Grant

  A friend has run into a problem where they installed Windows 7 from an external drive, and the internal boot drive is now assigned to H:. Theoretically this shouldn't cause problems because there are programming interfaces for getting the drive letter for the system drive. In practice though, there are quite a few programs that assume that C: is the only possible location for the system directories, and they refuse to run with the system directories on H:. That's not Microsoft's fault, but it's a pain none-the-less. The general consensus seems to be that a re-install, setting the internal boot drive to C:, is the only way to avoid fix these problems. UNIX-like systems display all file systems in a single unified directory tree and mostly seem to avoid problems like this. Is it possible to configure a Windows system without reference to drive letters, or does the importance of backwards compatibility mean that Windows will be working with drive letters from now until doomsday?

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• How do I fix the display of Windows 7's Control Panel?

  - by kez

  This has really bugged me since I took the plunge and upgraded to Windows 7. I think everything is great on the whole apart from the Control Panel. Instead of ordering from top to bottom like in normal folders, it is ordered from left to right. Whenever I go to find something in Control Panel it takes 3 times as long because I expect to find Programs and Features below Power Options yet it is to the right. This is a screenshot to demonstrate - note the ordering goes across instead of down. My question - does anyone have a cunning fix to display the Control Panel ordered in the same way that normal folders are displayed?

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• how do you uninstall an xampp installation that refuses to uninstall?

  - by Rick

  I downloaded xampp 1.7.3 (32) on windows 7 (64) in the programs(86) folder. both MySql and Apache refuse to run, they start and then instantly turn of. All ports are free. So I decide to uninstall however, when i run the uninstaller I receive the following error "Input Error: Can not find script file "C:\Program Files (x86)\xampp\uninst.temp\xampp_uninstall.vbs" XAMPP uninstall not OK Why is there spaces in the above line and does this matter "C:\Program Files (x86)" ? Can somebody please help me to understand the problem & uninstall xampp (or get it to work). It does not show in the control panel so I am stuck. All help is greatly appreciated. Thank you.

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• Windows 8.1 & manual removal of "Sentinel Runtime Drivers"

  - by uos??

  I'm trying to install Windows 8.1 (basic upgrade from Windows 8). It is complaining of Sentinel Runtime Drivers incompatibility. I've looked for it in my Programs & Features list, but it's not there by that name nor SafeNet (as related by google search) nor do I see any obvious candidates for it having been bundled with another listed application. I tried the "Sentinel Runtime Driver Cleanup" program from the SafeNet website. It ran but was ineffective, even after a reboot. Do you recognize this "Sentinel Runtime Drivers"? I ran MalwareBytes too, just in case, but it found nothing.

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• Reporting memory usage per process/program

  - by Nick Retallack

  How can I get the current memory usage (preferably in bytes so they can be added up accurately) for all running processes individually? Can I roll up the summaries for child processes into the process that spawned them? (e.g all apache threads together). Sometimes, my server runs out of memory and becomes unresponsive. I want to discover what is using up all the memory. Unfortunately, it's likely to not be a single process. Some programs spawn hundreds of processes, each using very little memory, but it adds up. On a side note, is it normal for apache to spawn 200+ processes?

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• importing old .eml files int outlook 2010

  - by Duncan Kenworthy

  I was having so many problems with my laptop & Windows vista that I have updated to Windows 7 64bit. Because I was having so may problems I wanted a 'clean' upgrade so didn't want to carry over any programs or settings. Prior to changing over I saved all the folders I wanted from MS mail to a separate drive and then updated to Win 7 and Office 2010. To my horror I don't seem to be able to import my .eml messages into Outlook which means all my mail is in limbo. Please can anyone help me to simply import my old inbox messages into my new inbox as I have given up trying using the import/export menu as there doesn't seem to be a choice that works. Help!! Not too good a nerd!

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• How can I make my Virtualbox Vista see my USB device (iPad)?

  - by phil

  I have the latest VirtualBox. I have filters for the iPad. But it does not show up in my virtual Windows vista My Computer screen or virtual iTunes. When I try to right click the little USB icon and select it it says it failed because the device is busy with a previous request Result code: E_INVALIDARG (0X80070057) Component: HostUSBDevice Interface: IHostUSBDevice {173b4b44-d268-4334-a00d-b6521c9a740a} Callee: IConsole {515e8e8d-f932-4d8e-9f32-79a52aead882} Any help is greatly appreciated Note: running 64bit Windows Vista Virtual on a 64bit Windows Vista (Home Premium) EDIT: my iPad is in recovery mode, maybe why it can't be seen in virtualbox? Also my host is running Zonealarm firewall and Microsoft Security Essentials. In addition the guest has AVG antivirus. Could those programs conflict with virtualbox?

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• How can I enforce directory space limits in a OpenVPZ system?

  - by George

  The title says it all. I have some programs on a server (centos4-openvz) that use a directory as temp directory - but pay no attention to the size it grows. I want to enforcee a limit, like this folder cannot exceed 300mb. I would use quota but OpenVZ does not support loop devices to mount a file as such. Any other solutions? (apart from scripting a periodic delete of files in the directory). Editing the application's code to implement such a functionality is not entirely out of the question - if it can be done easily and no other ways exist.. Its written in cpp - but I don't know how to implement it.

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• Poor quality when trying to stream a 720p video to XBox 360 using Media Center Extender

  - by MBraedley

  I have my XBox 360 set up as a Media Center Extender for my Windows 7 desktop. SD quality avi videos stream fine to my XBox, either though the video library or through Media Center Extender, but when I try a 720p mkv file, the frame rate plummets and the A/V sync is completely lost. I don't want to transcode or switch container formats (mkv isn't supported by the 360), but still want to stream. Both my desktop and 360 are plugged into the same gigabit switch, which is plugged into my ISP supplied modem/router. The video plays fine on my machine in a number of programs. Considering that I should have more than enough bandwidth to accommodate this video, why won't it play back properly?

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• Bitlocker folder encryption

  - by Razor

  My situation I know that bitlocker is meant to encrypt whole drives, but I have an hard drive that is already fully partitioned and containing data. I'd like to encrypt part of one partition, leaving the rest of the partition accessible. I would very much like to avoid programs like Norton partition magic (which resize/split partitions), because every time I used them I had problems with the data stored. Question Is there any way/builtin alternative/3rd party app that integrates with windows login to encrypt one subset of a partition? EDIT I heard horror stories about EFS, which is why I don't want to use it. Some highlights from that article: In fact I’ve only used EFS twice in the last ten years on my own computers and on both occasions I’ve lost files and documents. I therefore cannot recommend you ever encrypt your files with this Windows feature. Unfortunately, because of incompatibilities with some differing versions of EFS files can end up scrambled and unrecoverable.

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• Testing a Virtualisation of a Debian Server (vmWare vSphere probably)

  - by xyza

  I'm soon getting access to a powerful root-server (quad-core, 16gb ram, 1gbit connection) where gameservers (like minecraft,counterstrike etc.) for different customers should be setup. My plan is to use programs such as vmWare vSphere to create some virtual machines for each customer. Inside such a virtual machine I'll setup the gameserver and maybe some kind of ftp server when its needed. Now that I'm kinda new to virtualisation of servers I want to test this local on my Desktop Computer. Is it possible to create a virtual machine of debian using vmWare Player on my Windows desktop computer and then install vmware vSphere in this VM to create multiple VM's inside that VM ? Or do I really need to install Debian on my desktop computer. (I want to use the time during installations etc. to work a bit at my windows installation) Some tips on virtualising debian servers are also appreciated :)

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• Why does Pages.app connect to a server through https and keep the connection open?

  - by ggustafsson

  Every time i start up the program Pages (iWork) it connects to a server through https. What is going on? Why would Apple do this? I use no features under Pages that could warrant this behaviour. It connects to IP address 2.22.240.224 on port 443 and keeps the connection open until i close the application. All the info i can get from Wireshark is a bunch of Apple-related domain names. Edit: The same thing happens with Numbers. I have disabled "Documents & Data" on iCloud so that shouldn't be the reason why. Edit 2: The programs in the iWork suite stopped doing this after recent updates so it's not an issue anymore.

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• How to determine what program send the packet recorded in Wireshark?

  - by Tono Nam

  I was taking some tutorials on Wireshark in order to analyze the packets sent and received when talking to a web server for purposes of learning. When I start listening/recording packets in Wireshark, there where so many packages being recorded (700 packages per minute). Is it normal to have that much traffic if I have all the programs that will cause traffic such as all browsers, log me in, dropbox, goto meeting, etc., closed? In order to try to solve the problem I am analyzing random packets. Take for instance this filter: I just selected a random IP: 74.125.130.99. So how can I know from what program those packets where created? Also how can I get more info about that communication bwtween my computer (192.168.0.139) and that server (74.125.130.99)? I just selected a random IP from the Wireshark capture. There are also other IPs that I have no idea why they are communicating with my computer. How can I figure that out?

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• Command+Tab not working on MacOSX Client with Synergy

  - by dragonmantank

  I have an Ubuntu 11.10 laptop paired with an Apple Wireless Keyboard. I'm using the answer on this question to swap the Command and Option keys so that they are mapped like a regular keyboard. This works fine in Ubuntu. Now I have a Macbook Pro running as a Synergy Client. This mapping kind of works on the Macbook, but it only allows me to Command+Tab between two programs, not all of them. Copy, Paste, and other Command keys seem to work fine, but not Command+Tab. It's annoying just because I use the keyboard a lot. And yes, I could switch to syncing the keyboard and the Macbook, but I use the Ubuntu laptop more.

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