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• Webcast Q&A: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter

  - by kellsey.ruppel

  Last Thursday we had the second webcast in our WebCenter in Action webcast series, "Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, where customer Michael Chander from Qualcomm and Vince Casarez & Gourav Goyal from Oracle Partner Keste shared how Oracle WebCenter is powering Qualcomm’s externally facing website and providing a seamless experience for their customers. In case you missed it, here's a recap of the Q&A.   Mike Chandler, Qualcomm Q: Did you run into any issues when integrating all of the different applications together?A: Definitely, our main challenges were in the area of user provisioning and security propagation, all the standard stuff you might expect when hooking up SSO for authentication and authorization. In addition, we spent several iterations getting the UI’s in sync. While everyone was given the same digital material to build too, each team interpreted and implemented it their own way. Initially as a user navigated, if you were looking for it, you could slight variations in color or font or width , stuff like that. So we had to pull all the developers responsible for the UI together and get pixel level agreement on a lot of things so we could ensure seamless transitions across applications. Q: What has been the biggest benefit your end users have seen?A: Wow, there have been several. An SSO enabled environment was huge a win for our users. The portal application that this replaced had not really been invested in by the business. With this project, we had full business participation and backing, and it really showed in some key areas like the shopping experience. For example, while ordering in the previous site, the items did not have any pictures or really usable descriptions. A tremendous amount of work was done to try and make the site more intuitive and user friendly. Site performance has also drastically improved thanks to new hardware, improved database design, and of course the fact that ADF has made great strides in runtime performance. Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?A: Within a large company, I’m sure there is always going to be competition for large projects, as there was here. Once we got through the technical analysis and settled on the technology choices, it was actually no resistance to implementing the solution. This project was fully driven by the business with the aim of long term growth. I can confidently say that the fact that this project was given the utmost importance by both the business and IT really help put down any resistance that you would typically see while implementing a new solution. Q: Given the performance, what do you estimate to be the top end capacity of the system? A:I think our top end capacity is really only limited by our hardware. I’m comfortable saying we could grow 10x on our current hardware, both in terms of transactions and users. We can easily spin up new JVM instances if needed. We already use less JVM’s than we had planned. In addition, ADF is doing a very good job with his connection pooling and application module pooling, so we see a very good ratio of users connected to the systems vs db connections, without impacting performace. Q: What's the overview or summary of feedback from the users interacting with the site?A: Feedback has been overwhelmingly positive from both the business and our customers. They’re very happy with the new SSO environment , the new LAF, and the performance of the site. Of course, it’s not all roses. No matter what, there are always going to be people that don’t like the layout or the color scheme, etc. By and large though, customers are happy and the business is happy. Q: Can you describe the impressions about the site before and after the project within Qualcomm?A: Before the project, the site worked and people were using it, but most people were not happy with it. It was slow and tended to be a bit tempermental, for example a user would perform a transaction and the system would throw and unexpected error. The user could back up and retry the steps and things would work fine, so why didn’t work the first time?. From a UI perspective, we’d hear comments like it looked like it was built by a high school student.  Vince Casarez & Gourav Goyal, Keste Q: Did you run into any obstacles when implementing the solution?A: It's interesting some people call them "obstacles" on this project we just called them "dependencies".  There were both technical and business related dependencies that we had to work out. Mike points out the SSO dependencies and the coordination and synchronization between the teams to have a seamless login experience and a seamless end user experience.  There was also a set of dependencies on the User Acceptance testing to make sure that everyone understood the use cases for how the system would be used.  With a branching into a new market and trying to match a simple user experience as many consumer sites have today, there was always a tendency for the team members to provide their suggestions on how things could be simpler.  But with all the work up front on the user design and getting the business driving this set of experiences, this minimized the downstream suggestions that tend to distract a team.  In this case, all the work up front allowed us to enumerate the "dependencies" and keep the distractions to a minimum. Q: Was there a lot of custom work that needed to be done for this particular solution?A: The focus for this particular solution was really on the custom processes. The interesting thing is that with the data flows and the integration with applications, there are some pre-built integrations, but realistically for the process flow, we had to build those. The framework and tooling we used made things easier so we didn’t have to implement core functionality, like transitioning from screen to screen or from flow to flow. The design feature of Task Flows really helped speed the development and keep the component infrastructure in line with the dynamic processes.  Task flows and other elements like Skins are core to the infrastructure or technology stack of Oracle. This then allowed the team to center the project focus around the business flows and use cases to meet the core requirements and keep the project on time. Q: What do you think were the keys to success for rolling out WebCenter?A:  The 5 main keys to success were: 1) Sponsorship from the whole organization around this project from senior executive agreement, business owners driving functionality, and IT development alignment; 2) Upfront design planning and use case definition to clearly define the project scope and requirements; 3) Focussed development and project management aligned with the top level goals and drivers; 4) User acceptance and usability testing along the way to identify potential issues and direct resolution of the issues;  and 5) Constant prioritization of the issues for development to fix by the business.  It also helps to have great team chemistry and really smart people working on the project. If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action!  Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter from Oracle WebCenter

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• Right-Time Retail Part 1

  - by David Dorf

  This is the first in a three-part series. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Revolution Technology enables some amazing feats in retail. I can order flowers for my wife while flying 30,000 feet in the air. I can order my groceries in the subway and have them delivered later that day. I can even see how clothes look on me without setting foot in a store. Who knew that a TV, diamond necklace, or even a car would someday be as easy to purchase as a candy bar? Can technology make a mattress an impulse item? Wake-up and your back is hurting, so you rollover and grab your iPad, then a new mattress is delivered the next day. Behind the scenes the many processes are being choreographed to make the sale happen. This includes moving data between systems with the least amount for friction, which in some cases is near real-time. But real-time isn’t appropriate for all the integrations. Think about what a completely real-time retailer would look like. A consumer grabs toothpaste off the shelf, and all systems are immediately notified so that the backroom clerk comes running out and pushes the consumer aside so he can replace the toothpaste on the shelf. Such a system is not only cost prohibitive, but it’s also very inefficient and ineffectual. Retailers must balance the realities of people, processes, and systems to find the right speed of execution. That’ what “right-time retail” means. Retailers used to sell during the day and count the money and restock at night, but global expansion and the Web have complicated that simplistic viewpoint. Our 24hr society demands not only access but also speed, which constantly pushes the boundaries of our IT systems. In the last twenty years, there have been three major technology advancements that have moved us closer to real-time systems. Networking is the first technology that drove the real-time trend. As systems became connected, it became easier to move data between them. In retail we no longer had to mail the daily business report back to corporate each day as the dial-up modem could transfer the data. That was soon replaced with trickle-polling, when sale transactions were occasionally sent from stores to corporate throughout the day, often through VSAT. Then we got terrestrial networks like DSL and Ethernet that allowed the constant stream of data between stores and corporate. When corporate could see the sales transactions coming from stores, it could better plan for replenishment and promotions. That drove the need for speed into the supply chain and merchandising, but for many years those systems were stymied by the huge volumes of data. Nordstrom has 150 million SKU/Store combinations when planning (RPAS); The Gap generates 110 million price changes during end-of-season (RPM); Argos does 1.78 billion calculations executed each day for replenishment planning (AIP). These areas are now being alleviated by the second technology, storage. The typical laptop disk drive runs at 5,400rpm with PCs stepping up to 7,200rpm and servers hitting 15,000rpm. But the platters can only spin so fast, so to squeeze more performance we’ve had to rely on things like disk striping. Then solid state drives (SSDs) were introduced and prices continue to drop. (Augmenting your harddrive with a SSD is the single best PC upgrade these days.) RAM continues to be expensive, but compressing data in memory has allowed more efficient use. So a few years back, Oracle decided to build a box that incorporated all these advancements to move us closer to real-time. This family of products, often categorized as engineered systems, combines the hardware and software so that they work together to provide better performance. How much better? If Exadata powered a 747, you’d go from New York to Paris in 42 minutes, and it would carry 5,000 passengers. If Exadata powered baseball, games would last only 18 minutes and Boston’s Fenway would hold 370,000 fans. The Exa-family enables processing more data in less time. So with faster networks and storage, that brings us to the third and final ingredient. If we continue to process data in traditional ways, we won’t be able to take advantage of the faster networks and storage. Enter what Harvard calls “The Sexiest Job of the 21st Century” – the data scientist. New technologies like the Hadoop-powered Oracle Big Data Appliance, Oracle Advanced Analytics, and Oracle Endeca Information Discovery change the way in which we organize data. These technologies allow us to extract actionable information from raw data at incredible speeds, often ad-hoc. So the foundation to support the real-time enterprise exists, but how does a retailer begin to take advantage? The most visible way is through real-time marketing, but I’ll save that for part 3 and instead begin with improved integrations for the assets you already have in part 2.

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• How can I optimize Apache to use 1GB of RAM on my website? [closed]

  - by Markon

  My VPS plan gives me 1GB of RAM burstable to 2GB. Of course I cannot use 2 GB, nor 1 GB, everyday, so I'm planning to optimize the performance of my webserver. The average of hits-per-hour is about 8'000-10'000. This means about 2 connections-per-second. Max hits-per-hour reached until now is about 60'000. That means about 16 connections-per-second. Unluckily my current apache configuration uses too much memory (when there are not connected clients - usually during the night - it uses about 1GB) so I've tried to customize the apache installation to fit to my needs. I'm using Ubuntu, kernel 2.6.18, with apache2-mpm-worker, since I've read it requires less memory, and fcgid ( + PHP). This is my /etc/apache2/apache2.conf: Timeout 45 KeepAlive on MaxKeepAliveRequests 100 KeepAliveTimeout 10 <IfModule mpm_worker_module> StartServer 2 MinSpareThreads 25 MaxSpareThreads 75 MaxClients 100 MaxRequestsPerChild 0 </IfModule> This is the output of ps aux: www-data 9547 0.0 0.3 423828 7268 ? Sl 20:09 0:00 /usr/sbin/apache2 -k start root 17714 0.0 0.1 76496 3712 ? Ss Feb05 0:00 /usr/sbin/apache2 -k start www-data 17716 0.0 0.0 75560 2048 ? S Feb05 0:00 /usr/sbin/apache2 -k start www-data 17746 0.0 0.1 76228 2384 ? S Feb05 0:00 /usr/sbin/apache2 -k start www-data 20126 0.0 0.3 424852 7588 ? Sl 19:24 0:02 /usr/sbin/apache2 -k start www-data 24260 0.0 0.3 424852 7580 ? Sl 19:42 0:01 /usr/sbin/apache2 -k start while this is ps aux for php5: www-data 7461 2.9 2.2 142172 47048 ? S 19:39 1:39 /usr/lib/cgi-bin/php5 www-data 23845 1.3 1.7 135744 35948 ? S 20:17 0:15 /usr/lib/cgi-bin/php5 www-data 23900 2.0 1.7 136692 36760 ? S 20:17 0:22 /usr/lib/cgi-bin/php5 www-data 27907 2.0 2.0 142272 43432 ? S 20:00 0:43 /usr/lib/cgi-bin/php5 www-data 27909 2.5 1.9 138092 40036 ? S 20:00 0:53 /usr/lib/cgi-bin/php5 www-data 27993 2.4 2.2 142336 47192 ? S 20:01 0:50 /usr/lib/cgi-bin/php5 www-data 27999 1.8 1.4 135932 31100 ? S 20:01 0:38 /usr/lib/cgi-bin/php5 www-data 28230 2.6 1.9 143436 39956 ? S 20:01 0:54 /usr/lib/cgi-bin/php5 www-data 30708 3.1 2.2 142508 46528 ? S 19:44 1:38 /usr/lib/cgi-bin/php5 As you can see it use a lot of memory. How can I reduce it to fit to just 1GB of RAM? PS: I also think about the switch to nginx, if Apache can't fit to my needs...

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• Loose Coupling and UX Patterns for Applications Integrations

  - by ultan o'broin

  I love that software architecture phrase loose coupling. There’s even a whole book about it. And, if you’re involved in enterprise methodology you’ll know just know important loose coupling is to the smart development of applications integrations too. Whether you are integrating offerings from the Oracle partner ecosystem with Fusion apps or applications coexistence scenarios, loose coupling enables the development of scalable, reliable, flexible solutions, with no second-guessing of technology. Another great book Enterprise Integration Patterns: Designing, Building, and Deploying Messaging Solutions tells us about loose coupling benefits of reducing the assumptions that integration parties (components, applications, services, programs, users) make about each other when they exchange information. Eliminating assumptions applies to UI development too. The days of assuming it’s enough to hard code a UI with linking libraries called code on a desktop PC for an office worker are over. The book predates PaaS development and SaaS deployments, and was written when web services and APIs were emerging. Yet it calls out how using middleware as an assumptions-dissolving technology “glue" is central to applications integration. Realizing integration design through a set of middleware messaging patterns (messaging in the sense of asynchronously communicating data) that enable developers to meet the typical business requirements of enterprises requiring integrated functionality is very Fusion-like. User experience developers can benefit from the loose coupling approach too. User expectations and work styles change all the time, and development is now about integrating SaaS through PaaS. Cloud computing offers a virtual pivot where a single source of truth (customer or employee data, for example) can be experienced through different UIs (desktop, simplified, or mobile), each optimized for the context of the user’s world of work and task completion. Smart enterprise applications developers, partners, and customers use design patterns for user experience integration benefits too. The Oracle Applications UX design patterns (and supporting guidelines) enable loose coupling of the optimized UI requirements from code. Developers can get on with the job of creating integrations through web services, APIs and SOA without having to figure out design problems about how UIs should work. Adding the already user proven UX design patterns (and supporting guidelines to your toolkit means ADF and other developers can easily offer much more than just functionality and be super productive too. Great looking application integration touchpoints can be built with our design patterns and guidelines too for a seamless applications UX. One of Oracle’s partners, Innowave Technologies used loose coupling architecture and our UX design patterns to create an integration for a customer that was scalable, cost effective, fast to develop and kept users productive while paving a roadmap for customers to keep pace with the latest UX designs over time. Innowave CEO Basheer Khan, a Fusion User Experience Advocate explains how to do it on the Usable Apps blog.

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• Speed up your Silverlight Debugging for large projects

  - by Aligned

  I'm working on a 5+ year old ASP.NET project that has 74+ projects and we've been adding new Silverlight applications to run in the ASP.NET page islands. My machine at work isn't the most powerful, so I find myself waiting a lot for the whole thing to build. I'm using Visual Studio 2010, so that takes up a lot of resources as well. This causes me to get distracted and I start looking at the news... I need to combat that more :-). I can't get a new machine, that's up to someone else, so I've found a few tricks to help. 1. Only build the Silverlight project you're working with. This will build all referenced projects (you can see these by right clicking and clicking Project Dependencies) and package a new XAP (you can see all the actions in your output build window). Then refresh your page with the Silverlight app and it's up-to-date. 2. I was working with a co-worker (thanks Jordan) who was using the the Debug -> attach to processes window. In the Attach to: row there is a "Select..." button. In the dialog, click "Debug these code types:" and select Silverlight. Hit ok. Then all you need to do is find your process (you might need to click the refresh button). I'm usually debugging in IE, so I select the first one and push "i" on the keyboard. That brings me to the IE windows open. Find the one with type of Silverlight, x86. It is usually directly above one with type of x86 that has the page title for "title". Click attach and watch your output window spit out messages about loading debug symbols and your breakpoints enabled (if this doesn't happen you chose the wrong process, hit stop and try again). Now you can debug the client code as normal, server code requires a full F5 or attaching to the correct process. To improve this even further, bind the menu item to a key stroke. I chose ctrl + x, x. (Tools -> Options -> Keyboard, search for Debug.AttachToProcess, set the shortcut keys globaly and assign). Most of the time I build the project, then hit ctrl + x, x then i, then enter and I'm debugging. The process I want is usually the first IE in the list.

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• Unintentional run-in with C# thread concurrency

  - by geekrutherford

  For the first time today we began conducting load testing on a ASP.NET application already in production. Obviously you would normally want to load test prior to releasing to a production environment, but that isn't the point here.   We ran a test which simulated 5 users hitting the application doing the same actions simultaneously. The first few pages visited seemed fine and then things just hung for a while before the test failed. While the test was running I was viewing the performance counters on the server noting that the CPU was consistently pegged at 100% until the testing tool gave up.   Fortunately the application logs all exceptions including those unhandled to the database (thanks to log4net). I checked the log and low and behold the error was:   System.ArgumentException: An item with the same key has already been added. (The rest of the stack trace intentionally omitted)   Since the code was running with debug on the line number where the exception occured was also provided. I began inspecting the code and almost immediately it hit me, the section of code responsible for the exception is trying to initialize a static class. My next question was how is this code being hit multiple times when I have a rudimentary check already in place to prevent this kind of thing (i.e. a check on a public variable of the static class before entering the initializing routine). The answer...the check fails because the value is not set before other threads have already made it through.   Not being one who consistently works with threading I wasn't quite sure how to handle this problem. Fortunately a co-worker recalled having to lock a section of code in the past but couldn't recall exactly how. After a quick search on Google the solution is as follows:   Object objLock = new Object(); lock(objLock) { //logic requiring lock }   The lock statement takes an object and tells the .NET runtime that the current thread has exclusive access while the code within brackets is executing. Once the code completes, the lock is released for another thread to utilize.   In my case, I only need to execute the inner code once to initialize my static class. So within the brackets I have a check on a public variable to prevent it from being initialized again.

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• Multi-threaded JOGL Problem

  - by moeabdol

  I'm writing a simple OpenGL application in Java that implements the Monte Carlo method for estimating the value of PI. The method is pretty easy. Simply, you draw a circle inside a unit square and then plot random points over the scene. Now, for each point that is inside the circle you increment the counter for in points. After determining for all the random points wither they are inside the circle or not you divide the number of in points over the total number of points you have plotted all multiplied by 4 to get an estimation of PI. It goes something like this PI = (inPoints / totalPoints) * 4. This is because mathematically the ratio of a circle's area to a square's area is PI/4, so when we multiply it by 4 we get PI. My problem doesn't lie in the algorithm itself; however, I'm having problems trying to plot the points as they are being generated instead of just plotting everything at once when the program finishes executing. I want to give the application a sense of real-time display where the user would see the points as they are being plotted. I'm a beginner at OpenGL and I'm pretty sure there is a multi-threading feature built into it. Non the less, I tried to manually create my own thread. Each worker thread plots one point at a time. Following is the psudo-code: /* this part of the code exists in display() method in MyCanvas.java which extends GLCanvas and implements GLEventListener */ // main loop for(int i = 0; i < number_of_points; i++){ RandomGenerator random = new RandomGenerator(); float x = random.nextFloat(); float y = random.nextFloat(); Thread pointThread = new Thread(new PointThread(x, y)); } gl.glFlush(); /* this part of the code exists in run() method in PointThread.java which implements Runnable */ void run(){ try{ gl.glPushMatrix(); gl.glBegin(GL2.GL_POINTS); if(pointIsIn) gl.glColor3f(1.0f, 0.0f, 0.0f); // red point else gl.glColor3f(0.0f, 0.0f, 1.0f); // blue point gl.glVertex3f(x, y, 0.0f); // coordinates gl.glEnd(); gl.glPopMatrix(); }catch(Exception e){ } } I'm not sure if my approach to solving this issue is correct. I hope you guys can help me out. Thanks.

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• Beyond Cloud Technology, Enabling A More Agile and Responsive Organization

  - by sxkumar

  This is the second part of the blog “Clouds, Clouds Everywhere But not a Drop of Rain”. In the first part,  I was sharing with you how a broad-based transformation makes cloud more than a technology initiative, I will describe in this section how it requires people (organizational) and process changes as well, and these changes are as critical as is the choice of right tools and technology. People: Most IT organizations have a fairly complex organizational structure. There are different groups, managing different pieces of the puzzle, and yet, they don't always work together. Provisioning a new application therefore may require a request to float endlessly through system administrators, DBAs and middleware admin worlds – resulting in long delays and constant finger pointing.  Cloud users expect end-to-end automation - which requires these silos to be greatly simplified, if not completely eliminated.  Most customers I talk to acknowledge this problem but are quick to admit that such a transformation is hard. As hard as it may be, I am afraid that the status quo is no longer an option. Sticking to an organizational structure that was created ages back will not only impede cloud adoption,  it also risks making the IT skills increasingly irrelevant in a world that is rapidly moving towards converged applications and infrastructure.   Process: Most IT organizations today operate with a mindset that they must fully "control" access to any and all types of IT services. This in turn leads to people clinging on to outdated manual approval processes .  While requiring approvals for scarce resources makes sense, insisting that every single request must be manually approved defeats the very purpose of cloud. Not only this causes delays, thereby at least partially negating the agility benefits, it also results in gross inefficiency. In a cloud environment, self-service access should be governed by policies, quotas that the administrators can define upfront . For a cloud initiative to be successful, IT organizations MUST be ready to empower users by giving them real control rather than insisting on brokering every single interaction between users and the cloud resources. Technology: From a technology perspective, cloud is about consolidation, standardization and automation. A consolidated and standardized infrastructure helps increase utilization and reduces cost. Additionally, it  enables a much higher degree of automation - thereby providing users the required agility while minimizing operational costs.  Obviously, automation is the key to cloud. Unfortunately it hasn’t received as much attention within enterprises as it should have.  Many organizations are just now waking up to the criticality of automation and it still often gets relegated to back burner in favor of other "high priority" projects. However, it is important to understand that without the right type and level of automation, cloud will remain a distant dream for most enterprises. This in turn makes the choice of the cloud management software extremely critical.  For a cloud management software to be effective in an enterprise environment, it must meet the following qualifications: Broad and Deep Solution It should offer a broad and deep solution to enable the kind of broad-based transformation we are talking about.  Its footprint must cover physical and virtual systems, as well as infrastructure, database and application tiers. Too many enterprises choose to equate cloud with virtualization. While virtualization is a critical component of a cloud solution, it is just a component and not the whole solution. Similarly, too many people tend to equate cloud with Infrastructure-as-a-Service (IaaS). While it is perfectly reasonable to treat IaaS as a starting point, it is important to realize that it is just the first stepping stone - and on its own it can only provide limited business benefits. It is actually the higher level services, such as (application) platform and business applications, that will bring about a more meaningful transformation to your enterprise. Run and Manage Efficiently Your Mission Critical Applications It should not only be able to run your mission critical applications, it should do so better than before.  For enterprises, applications and data are the critical business assets  As such, if you are building a cloud platform that cannot run your ERP application, it isn't truly a "enterprise cloud".  Also, be wary of  vendors who try to sell you the idea that your applications must be written in a certain way to be able to run on the cloud. That is nothing but a bogus, self-serving argument. For the cloud to be meaningful to enterprises, it should adopt to your applications - and not the other way around.  Automated, Integrated Set of Cloud Management Capabilities At the root of many of the problems plaguing enterprise IT today is complexity. A complex maze of tools and technology, coupled with archaic  processes, results in an environment which is inflexible, inefficient and simply too hard to manage. Management tool consolidation, therefore, is key to the success of your cloud as tool proliferation adds to complexity, encourages compartmentalization and defeats the very purpose that you are building the cloud for. Decision makers ought to be extra cautious about vendors trying to sell them a "suite" of disparate and loosely integrated products as a cloud solution.  An effective enterprise cloud management solution needs to provide a tightly integrated set of capabilities for all aspects of cloud lifecycle management. A simple question to ask: will your environment be more or less complex after you implement your cloud? More often than not, the answer will surprise you.  At Oracle, we have understood these challenges and have been working hard to create cloud solutions that are relevant and meaningful for enterprises.  And we have been doing it for much longer than you may think. Oracle was one of the very first enterprise software companies to make our products available on the Amazon Cloud. As far back as in 2007, we created new cloud solutions such as Cloud Database Backup that are helping customers like Amazon save millions every year.  Our cloud solution portfolio is also the broadest and most deep in the industry  - covering public, private, hybrid, Infrastructure, platform and applications clouds. It is no coincidence therefore that the Oracle Cloud today offers the most comprehensive set of public cloud services in the industry.  And to a large part, this has been made possible thanks to our years on investment in creating cloud enabling technologies. I will dedicated the third and final part of the blog “Clouds, Clouds Everywhere But not a Drop of Rain” to Oracle Cloud Technologies Building Blocks and how they mapped into our vision of Enterprise Cloud. Stay Tuned.

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• Webalizer causing high CPU load

  - by Tom

  We use webalizer to generate reports on our Apache access logs - it is useful in conjunction with Google Analytics. The problem is that webalizer uses ALOT of CPU when running. If I run top I can see two perl processes with 90% CPU - this slows down the machine and therefore the website for our users. Webalizer is run via a daily cron job (/etc/cron.daily/00webalizer): #! /bin/bash # update access statistics for the web site if [ -s /var/log/httpd/access_log ]; then exec /usr/bin/webalizer -Q fi Does anyone know how to limit how much CPU webalizer can use? For example, would nice help and how would I use it?

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• php-fpm version 5.4 with nginx constantly restarting

  - by endyourif

  I just upgraded my php version from 5.3.x to 5.4.x and since doing this - memory has dropped signifincantly! - however, I'm constantly getting these in my php5-fpm.log: [18-Sep-2012 15:11:34] WARNING: [pool www] child 8981 exited on signal 11 (SIGSEGV - core dumped) after 65.813370 seconds from start [18-Sep-2012 15:11:34] NOTICE: [pool www] child 8988 started [18-Sep-2012 15:12:09] WARNING: [pool www] child 8988 exited on signal 11 (SIGSEGV - core dumped) after 35.185071 seconds from start [18-Sep-2012 15:12:09] NOTICE: [pool www] child 8990 started [18-Sep-2012 15:12:17] WARNING: [pool www] child 8990 exited on signal 11 (SIGSEGV - core dumped) after 8.277977 seconds from start [18-Sep-2012 15:12:17] NOTICE: [pool www] child 8992 started [18-Sep-2012 15:12:18] WARNING: [pool www] child 8982 exited on signal 11 (SIGSEGV - core dumped) after 109.550089 seconds from start [18-Sep-2012 15:12:18] NOTICE: [pool www] child 8995 started [18-Sep-2012 15:12:18] WARNING: [pool www] child 8985 exited on signal 11 (SIGSEGV - core dumped) after 109.668554 seconds from start [18-Sep-2012 15:12:18] NOTICE: [pool www] child 8996 started From what I can gather this is php silently dying? I'm running basic Wordpress sites that keep popping up with 502 errors while php-fpm is constantly spinning up new processes.

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• The OLE DB provider "SQLNCLI10.1" has not been registered.; 42000.

  - by lankylad

  I have a SQL Server 2008 Analysis Services Project. In the Data Source View I have a Named Query which references a single Data Source containing three tables. The Project processes successfully and the cube can be browsed. I recently added a second Data Source to the Data Source View and linked a table to the original Named Query. When I try to process the project, I get the message: OLE DB error: OLE DB or ODBC error: The OLE DB provider "SQLNCLI10.1" has not been registered.; 42000. The Connection String for both Data Sources uses SQLNCLI10.1

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• Apache - child process exited with status 255

  - by Brian

  I am running Windows 7 64-bit with an older version of (Apache 2.0.59) and PHP 5.2 - just switched from XP and wanted to keep the same versions. Everything will initially be working fine, but then I'll be trying to load a page and Apache crashes. I'll get an error in the browser that says "The connection to the server was reset while the page was loading." Then Apache stops running. Sometimes it can be restarted, but then crashes again on the next page load. Sometimes it can't even be restarted at all. Looking in the Apache error logs, I see a series of messages that goes something like: [notice] Apache/2.0.59 (Win32) PHP/5.2.13 configured -- resuming normal operations [notice] Server built: Jul 27 2006 15:55:03 [notice] Parent: Created child process 1220 [notice] Child 1220: Child process is running [notice] Child 1220: Acquired the start mutex. [notice] Child 1220: Starting 250 worker threads. [notice] Parent: child process exited with status 255 -- Restarting. I have just come from Win XP where I never had any problems - is this an issue with my Apache version on Win7? Or perhaps it's a configuration issue? Any help would be greatly appreciated, I've done days of research and found nothing helpful. Thanks, Brian

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• SFTP - Unable to Overwrite File - "EOF received from remote side"

  - by NateReid

  I am working with a customer to troubleshoot an error they have when trying to overwrite/"PUT" a file to our SFTP site. When the root directory is empty and they try to upload the file there is no problem but when they try to overwrite an existing file this is when the error occurs. The error they receive when trying a put command in Java Caps is: The error is: Batch SFTP eWay error when doing data transfer operation in [PUT()], message=[EOF received from remote side [Unknown cause]].|#] When they use WinSCP or FileZilla to put the file it overwrites fine with no errors. We have tried: Multiple different files Checking their SFTP user permissions Gave full access permissions to "everyone" to the user's root directory in Windows Recreating their user account Ensured no other processes are using/locking the files that are being overwriten We are using Cerberus Professional FTP server software. Any ideas of what else we could try?

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• procdump on w3wp.exe: Only part of a ReadProcessMemory or WriteProcessMemory request was completed

  - by JakeS

  I'm having a problem with an IIS application that occasionally spikes up in CPU usage, and am trying to use procdump to get a memory dump for examination. I'm running "procdump.exe -64 -mA 9999" where 9999 is the pid of the process. But every time I do it, I get an error: Only part of a ReadProcessMemory or WriteProcessMemory request was completed. Doing this also recycles the apppool, relieving the CPU spike, so I can't keep trying until I get it right. Does anyone know what is going wrong? EDIT WITH MORE INFO: So far I've failed to generate a debug dump no matter what tool I try. All of them seem to generate the same sort of error. This is 2008 R2 Datacenter running IIS7 with a 64-bit asp.net web site. My best guess is that something is getting blocked, causing some requests to remain open in IIS and gradually using up resources. If I monitor the worker process using the IIS Manager and view all requests, throughout the day I'll start to see some requests that "stick" and run forever. Some of these are for static files. Some are for aspx pages. I cannot see any "common" reason for them. Every once in a while the app pool starts taking up 100% CPU and the only remedy is to kill it.

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• Very large database, very small portion most being retrieved in real time

  - by mingyeow

  Hi folks, I have an interesting database problem. I have a DB that is 150GB in size. My memory buffer is 8GB. Most of my data is rarely being retrieved, or mainly being retrieved by backend processes. I would very much prefer to keep them around because some features require them. Some of it (namely some tables, and some identifiable parts of certain tables) are used very often in a user facing manner How can I make sure that the latter is always being kept in memory? (there is more than enough space for these) More info: We are on Ruby on rails. The database is MYSQL, our tables are stored using INNODB. We are sharding the data across 2 partitions. Because we are sharding it, we store most of our data using JSON blobs, while indexing only the primary keys

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• The OLE DB provider "SQLNCLI10.1" has not been registered.; 42000

  - by lankylad

  I have a SQL Server 2008 Analysis Services Project. In the Data Source View I have a Named Query which references a single Data Source containing three tables. The Project processes successfully and the cube can be browsed. I recently added a second Data Source to the Data Source View and linked a table to the original Named Query. When I try to process the project, I get the message: OLE DB error: OLE DB or ODBC error: The OLE DB provider "SQLNCLI10.1" has not been registered.; 42000. The Connection String for both Data Sources uses SQLNCLI10.1

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• Issues with ProxyPass and ProxyPassReverse when proxying to localhost and a different TCP port

  - by mbrownnyc

  I am attempting to use ProxyPass and ProxyPassReverse to proxy requests through Apache to another server instance that is bound to the localhost on a different TCP port that the Vhost exists (VHost is bound to :80, when the target is bound to :5000). However, I am repeatedly receiving HTTP 503 when accessing the Location. According to the ProxyPass documentation... <VirtualHost *:80> ServerName apacheserver.domain.local DocumentRoot /var/www/redmine/public ErrorLog logs/redmine_error <Directory /var/www/redmine/public> Allow from all Options -MultiViews Order allow,deny AllowOverride all </Directory> </VirtualHost> PassengerTempDir /tmp/passenger <Location /rhodecode> ProxyPass http://127.0.0.1:5000/rhodecode ProxyPassReverse http://127.0.0.1:5000/rhodecode SetEnvIf X-Url-Scheme https HTTPS=1 </Location> I have tested binding the alternate server to the interface IP address, and the same issue occurs. The server servicing request is an instance of python paste:httpserver, and it has been configured to use the /rhodecode suffix (as I saw this to be mentioned in other posts about ProxyPass). The documentation from the project itself, Rhodecode, reports to use the above. The issue is persistent if I target another server that is serving on a different port. Does ProxyPass allow proxying to a different TCP port? [update] I won't delete this, in case someone comes across the same issue. I had set an ErrorLog, and in that ErrorLog the following error was reported: [Wed Nov 09 11:36:35 2011] [error] (13)Permission denied: proxy: HTTP: attempt to connect to 127.0.0.1:5000 (192.168.100.100) failed [Wed Nov 09 11:36:35 2011] [error] ap_proxy_connect_backend disabling worker for (192.168.100.100) After some more research, I attempted to set SELinux to permissive (echo 0 >/selinux/enforce), and try again. It turns out the SELinux boolean httpd_can_network_connect must be set to 1. For persistence on reboot: setsebool -P httpd_can_network_connect=1

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• Ipsec reload fails to load ipsec.conf Strongswan 5.0

  - by Quentin Swain

  I am having trouble configuring a connection to an Android device using a fedora 17 linux machine and strongSwanv5.0.1dr2. I have made some progress but when I try adding the configuration to support xauth authentication I receive an error when I try to reload the configuration file. I get a similar error for the value ikev1 for the keyexchange setting , and whenever i try to set a value for rightauth. Has anyone else had this problem The man page for ipsec.conf and the documentation on the strongswan wiki both indicated that these settings and values should be fine in 5.0.x.x. I could try setting authby but that is deprecated according to the documentation i read and the xauthpsk value isn't working. Any help is much appreciated thanks. can not load config '/etc/ipsec.conf': /etc/ipsec.conf:25: syntax error, unexpected STRING [leftauth] # /etc/ipsec.conf - Openswan IPsec configuration file # # Manual: ipsec.conf.5 # # Please place your own config files in /etc/ipsec.d/ ending in .conf version 2.0 # conforms to second version of ipsec.conf specification # basic configuration config setup # For Red Hat Enterprise Linux and Fedora, leave protostack=netkey protostack=netkey # Enable this if you see "failed to find any available worker" # nhelpers=0 plutodebug=all conn %default ikelifetime=240m #keylifetime=20m keyingtries=3 ikev2=no conn android left=10.1.12.212 right=10.1.12.140 leftxauthserver=yes leftauth=psk rightauth=xauth keyexchange=ikev1 type=tunnel pfs=no rekey=no auto=start ike=aes256-md5;modp1024 phase2=esp ikev2=no #You may put your configuration (.conf) file in the "/etc/ipsec.d/" #include /etc/ipsec.d/*.conf

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• Netbeans Error "build-impl.xml:688" : The module has not been deployed.

  - by Sarang

  Hi everyone, I am getting this error while deploying the jsp project : In-place deployment at C:\Users\Admin\Documents\NetBeansProjects\send-mail\build\web Initializing... deploy?path=C:\Users\Admin\Documents\NetBeansProjects\send-mail\build\web&name=send-mail&force=true failed on GlassFish Server 3 C:\Users\Admin\Documents\NetBeansProjects\send-mail\nbproject\build-impl.xml:688: The module has not been deployed. BUILD FAILED (total time: 0 seconds) Is there any solution for this ? Stack Trace : SEVERE: DPL8015: Invalid Deployment Descriptors in Deployment descriptor file WEB-INF/web.xml in archive [web]. Line 19 Column 23 -- cvc-complex-type.2.4.a: Invalid content was found starting with element 'display-name'. One of '{"http://java.sun.com/xml/ns/javaee":servlet-class, "http://java.sun.com/xml/ns/javaee":jsp-file, "http://java.sun.com/xml/ns/javaee":init-param, "http://java.sun.com/xml/ns/javaee":load-on-startup, "http://java.sun.com/xml/ns/javaee":enabled, "http://java.sun.com/xml/ns/javaee":async-supported, "http://java.sun.com/xml/ns/javaee":run-as, "http://java.sun.com/xml/ns/javaee":security-role-ref, "http://java.sun.com/xml/ns/javaee":multipart-config}' is expected. SEVERE: DPL8005: Deployment Descriptor parsing failure : cvc-complex-type.2.4.a: Invalid content was found starting with element 'display-name'. One of '{"http://java.sun.com/xml/ns/javaee":servlet-class, "http://java.sun.com/xml/ns/javaee":jsp-file, "http://java.sun.com/xml/ns/javaee":init-param, "http://java.sun.com/xml/ns/javaee":load-on-startup, "http://java.sun.com/xml/ns/javaee":enabled, "http://java.sun.com/xml/ns/javaee":async-supported, "http://java.sun.com/xml/ns/javaee":run-as, "http://java.sun.com/xml/ns/javaee":security-role-ref, "http://java.sun.com/xml/ns/javaee":multipart-config}' is expected. SEVERE: Exception while deploying the app java.io.IOException: org.xml.sax.SAXParseException: cvc-complex-type.2.4.a: Invalid content was found starting with element 'display-name'. One of '{"http://java.sun.com/xml/ns/javaee":servlet-class, "http://java.sun.com/xml/ns/javaee":jsp-file, "http://java.sun.com/xml/ns/javaee":init-param, "http://java.sun.com/xml/ns/javaee":load-on-startup, "http://java.sun.com/xml/ns/javaee":enabled, "http://java.sun.com/xml/ns/javaee":async-supported, "http://java.sun.com/xml/ns/javaee":run-as, "http://java.sun.com/xml/ns/javaee":security-role-ref, "http://java.sun.com/xml/ns/javaee":multipart-config}' is expected. at org.glassfish.javaee.core.deployment.DolProvider.load(DolProvider.java:170) at org.glassfish.javaee.core.deployment.DolProvider.load(DolProvider.java:79) at com.sun.enterprise.v3.server.ApplicationLifecycle.loadDeployer(ApplicationLifecycle.java:612) at com.sun.enterprise.v3.server.ApplicationLifecycle.setupContainerInfos(ApplicationLifecycle.java:554) at com.sun.enterprise.v3.server.ApplicationLifecycle.deploy(ApplicationLifecycle.java:262) at com.sun.enterprise.v3.server.ApplicationLifecycle.deploy(ApplicationLifecycle.java:183) at org.glassfish.deployment.admin.DeployCommand.execute(DeployCommand.java:272) at com.sun.enterprise.v3.admin.CommandRunnerImpl$1.execute(CommandRunnerImpl.java:305) at com.sun.enterprise.v3.admin.CommandRunnerImpl.doCommand(CommandRunnerImpl.java:320) at com.sun.enterprise.v3.admin.CommandRunnerImpl.doCommand(CommandRunnerImpl.java:1176) at com.sun.enterprise.v3.admin.CommandRunnerImpl.access$900(CommandRunnerImpl.java:83) at com.sun.enterprise.v3.admin.CommandRunnerImpl$ExecutionContext.execute(CommandRunnerImpl.java:1235) at com.sun.enterprise.v3.admin.CommandRunnerImpl$ExecutionContext.execute(CommandRunnerImpl.java:1224) at com.sun.enterprise.v3.admin.AdminAdapter.doCommand(AdminAdapter.java:365) at com.sun.enterprise.v3.admin.AdminAdapter.service(AdminAdapter.java:204) at com.sun.grizzly.tcp.http11.GrizzlyAdapter.service(GrizzlyAdapter.java:166) at com.sun.enterprise.v3.server.HK2Dispatcher.dispath(HK2Dispatcher.java:100) at com.sun.enterprise.v3.services.impl.ContainerMapper.service(ContainerMapper.java:245) at com.sun.grizzly.http.ProcessorTask.invokeAdapter(ProcessorTask.java:791) at com.sun.grizzly.http.ProcessorTask.doProcess(ProcessorTask.java:693) at com.sun.grizzly.http.ProcessorTask.process(ProcessorTask.java:954) at com.sun.grizzly.http.DefaultProtocolFilter.execute(DefaultProtocolFilter.java:170) at com.sun.grizzly.DefaultProtocolChain.executeProtocolFilter(DefaultProtocolChain.java:135) at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:102) at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:88) at com.sun.grizzly.http.HttpProtocolChain.execute(HttpProtocolChain.java:76) at com.sun.grizzly.ProtocolChainContextTask.doCall(ProtocolChainContextTask.java:53) at com.sun.grizzly.SelectionKeyContextTask.call(SelectionKeyContextTask.java:57) at com.sun.grizzly.ContextTask.run(ContextTask.java:69) at com.sun.grizzly.util.AbstractThreadPool$Worker.doWork(AbstractThreadPool.java:330) at com.sun.grizzly.util.AbstractThreadPool$Worker.run(AbstractThreadPool.java:309) at java.lang.Thread.run(Thread.java:662) Caused by: org.xml.sax.SAXParseException: cvc-complex-type.2.4.a: Invalid content was found starting with element 'display-name'. One of '{"http://java.sun.com/xml/ns/javaee":servlet-class, "http://java.sun.com/xml/ns/javaee":jsp-file, "http://java.sun.com/xml/ns/javaee":init-param, "http://java.sun.com/xml/ns/javaee":load-on-startup, "http://java.sun.com/xml/ns/javaee":enabled, "http://java.sun.com/xml/ns/javaee":async-supported, "http://java.sun.com/xml/ns/javaee":run-as, "http://java.sun.com/xml/ns/javaee":security-role-ref, "http://java.sun.com/xml/ns/javaee":multipart-config}' is expected. at com.sun.enterprise.deployment.io.DeploymentDescriptorFile.read(DeploymentDescriptorFile.java:304) at com.sun.enterprise.deployment.io.DeploymentDescriptorFile.read(DeploymentDescriptorFile.java:225) at com.sun.enterprise.deployment.archivist.Archivist.readStandardDeploymentDescriptor(Archivist.java:614) at com.sun.enterprise.deployment.archivist.Archivist.readDeploymentDescriptors(Archivist.java:366) at com.sun.enterprise.deployment.archivist.Archivist.open(Archivist.java:238) at com.sun.enterprise.deployment.archivist.Archivist.open(Archivist.java:247) at com.sun.enterprise.deployment.archivist.Archivist.open(Archivist.java:208) at com.sun.enterprise.deployment.archivist.ApplicationFactory.openArchive(ApplicationFactory.java:148) at org.glassfish.javaee.core.deployment.DolProvider.load(DolProvider.java:162) ... 31 more Caused by: org.xml.sax.SAXParseException: cvc-complex-type.2.4.a: Invalid content was found starting with element 'display-name'. One of '{"http://java.sun.com/xml/ns/javaee":servlet-class, "http://java.sun.com/xml/ns/javaee":jsp-file, "http://java.sun.com/xml/ns/javaee":init-param, "http://java.sun.com/xml/ns/javaee":load-on-startup, "http://java.sun.com/xml/ns/javaee":enabled, "http://java.sun.com/xml/ns/javaee":async-supported, "http://java.sun.com/xml/ns/javaee":run-as, "http://java.sun.com/xml/ns/javaee":security-role-ref, "http://java.sun.com/xml/ns/javaee":multipart-config}' is expected. at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:195) at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.error(ErrorHandlerWrapper.java:131) at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:384) at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:318) at com.sun.org.apache.xerces.internal.impl.xs.XMLSchemaValidator$XSIErrorReporter.reportError(XMLSchemaValidator.java:417) at com.sun.org.apache.xerces.internal.impl.xs.XMLSchemaValidator.reportSchemaError(XMLSchemaValidator.java:3182) at com.sun.org.apache.xerces.internal.impl.xs.XMLSchemaValidator.handleStartElement(XMLSchemaValidator.java:1806) at com.sun.org.apache.xerces.internal.impl.xs.XMLSchemaValidator.startElement(XMLSchemaValidator.java:705) at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.scanStartElement(XMLNSDocumentScannerImpl.java:400) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2755) at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:648) at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:140) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:511) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:808) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:737) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:119) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1205) at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:522) at javax.xml.parsers.SAXParser.parse(SAXParser.java:395) at com.sun.enterprise.deployment.io.DeploymentDescriptorFile.read(DeploymentDescriptorFile.java:298) ... 39 more Any Solution for this ?

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• PSExec on Windows 2008 R2 Failing "Network name cannot be found"

  - by Adam Frisby

  Hi, We've got a bunch of remote admin scripts which rely on psexec and they do not appear to be working over the network on our new 2008 hosts. An error dump is below: C:\Users\<user>\Desktop\PsTools> psexec \\<host IP> -u Administrator -p <pass> <cmd> PsExec v1.97 - Execute processes remotely Copyright (C) 2001-2009 Mark Russinovich Sysinternals - www.sysinternals.com Couldn't access <host IP>: The network name cannot be found. Make sure that the default admin$ share is enabled on <host IP>. We've tried both the machine name and the IP address in with the same results. The same command has worked previously with our Win2K3 hosts - so we're presuming it is some form of security change between the 2003 and 2008R2. Anyone have any clues?

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• VMware Workstation Error: Cannot find a valid peer process

  - by Robert Claypool

  I am running VMware Workstation 6.1.5 (build-126130) on CentOS 5.3 (Final). One of the guest machines is reporting an error when I try to power on the most recent snapshot. Snapshots further back in the timeline will power on without any problem. Error: Unable to change virtual machine power state: Cannot find a valid peer process to connect to. Apparently I'm not the only one with this problem. Others have been reporting it since at least early 2005. The forums say to delete unused lock files and restart any hung VMware processes (or restart the host machine), which I have done. Still no luck. Any other ideas?

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• Unable to install PHP-FPM on Apache (Failed to connect to FastCGI server)

  - by Nyxynyx

  I have been having problem installing php-fpm for use with apache2-mpm-worker. This is the guide that I am following. According to the guide's Step 5, Alias /php5-fcgi /usr/lib/cgi-bin/php5-fcgi FastCgiExternalServer /usr/lib/cgi-bin/php5-fcgi -host 127.0.0.1:9000 -pass-header Authorization However I cannot find php5-fcgi at /usr/lib, but only /usr/bin/php5-cgi and /usr/bin/php-cgi, which I am not sure if they are the same. So I changed the lines in Step 5 to: Alias /php5-fcgi /usr/bin/php5-fcgi FastCgiExternalServer /usr/bin/php5-fcgi -host 127.0.0.1:9000 -pass-header On restarting Apache, it's logs gave the errors: [notice] caught SIGTERM, shutting down [alert] (4)Interrupted system call: FastCGI: read() from pipe failed (0) [alert] (4)Interrupted system call: FastCGI: the PM is shutting down, Apache seems to have disappeared - bye [notice] Apache/2.2.22 (Ubuntu) mod_fastcgi/mod_fastcgi-SNAP-0910052141 configured -- resuming normal operations [notice] FastCGI: process manager initialized (pid 16348) And on loading the index page [error] [client 10.0.2.2] (111)Connection refused: FastCGI: failed to connect to server "/usr/bin/php5-cgi": connect() failed [error] [client 10.0.2.2] FastCGI: incomplete headers (0 bytes) received from server "/usr/bin/php5-cgi" [error] [client 10.0.2.2] File does not exist: /var/www/mydomain/public/favicon.ico Question: Any idea why php5-fcgi is missing, and how should this problem be fixed? Thank you!! :)

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• How to find virtualization performance bottlenecks?

  - by Martin

  We have recently started moving our C++ build server(s) from real machines into VMs. (MS Hyper-V) We have some performance issues that I've currently no idea how to address. We have: Test-Box - this is a piece of desktop workstation hardware my co-worker used to set up the VM before we moved it to the actual server hardware Srv-Box - this is the server hardware Test-Box-Real - This is Windows running directly on the Test-Box HW Test-Box-VM - This is Windows in a Hyper-V VM on the Test-Box HW Srv-Box-Real- This is Server2008R2 running on the Srv-Box HW. Srv-Box-VM- This is Windows running in a Hyper-V VM on the Srv-Box HW, i.e. on Srv-Box-Real. Now, the problem is that we compared Build times between Test-Box-Real and Test-Box-VM and they were basically equal (within about 2%). Then we moved the VM to the Srv-Box machine and what we saw there is that we have a significant performance degradation between Srv-Box-Real and Srv-Box-VM, that is, where we saw no differences on the Test HW we now do see major differences in performance on the actual Server HW. (Builds about ~~ 50% slower inside the VM.) I should add that both the Test-Box and the Srv-Box are only running this one single VM and doing nothing else. I should also note that the "Real" OS is Win2008R2(64bit) and the VM hosted OS is Wind2003R2(32bit). Hardware specs: Srv-Box: Intel XEON E5640 @ 2.67Ghz (This means 8 cores with hyperthreading on the Real system and "only" 4 cores on the VM, since Hyper-V doesn't allow for hyperthreading, but number of cores doesn't seem to explain the problem here.) 16GB RAM (we have 4GB assigned to the VM) Virtual DELL RAID 1 (2x 450GB HUS156045VLS600 Hitachi 15k SAS drives) Test-Box: Intel XEON E31245 @ 3.3GHz 16GB RAM WD VelociRaptor 600GB 10k RPM SATA Note again that I'm only concerned with the differences between Srv-Box-Real and Srv-Box-VM (high) vs. the differences seen btw. Test-Box-Real and Test-Box-VM (low). Why would one machine have parity when comparing VM vs Real performance and the other (server grade HW no less) would have a large disparity? (Both being XEON CPUs ...)

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• W3WP crashes when initializing a collection

  - by asbjornu

  I've created an ASP.NET MVC application that has an initializer attached to the PreApplicationStartMethodAttribute. When initializing, a collection is instantiated that implements an interface I've defined. When I instantiate this collection, w3wp.exe crashes with the following two incomprehensible entries in the event log: Faulting application name: w3wp.exe, version: 7.5.7600.16385, time stamp: 0x4a5bd0eb Faulting module name: clr.dll, version: 4.0.30319.1, time stamp: 0x4ba21eeb Exception code: 0xc00000fd Fault offset: 0x0000000000001177 Faulting process id: 0x1348 Faulting application start time: 0x01cb0224882f4723 Faulting application path: c:\windows\system32\inetsrv\w3wp.exe Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll Report Id: c6a0941e-6e17-11df-864d-000acd16dcdb And: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: w3wp.exe P2: 7.5.7600.16385 P3: 4a5bd0eb P4: clr.dll P5: 4.0.30319.1 P6: 4ba21eeb P7: c00000fd P8: 0000000000001177 P9: P10: Attached files: These files may be available here: Analysis symbol: Rechecking for solution: 0 Report Id: c6a0941e-6e17-11df-864d-000acd16dcdb Report Status: 0 If I remove the instantiation of the collection, the application starts normally. If I leave the instantiation, w3wp crashes. If I modify the interface, w3wp still crashes. I've tried every variation I could come up with on the theme of keeping the instantiation but doing everything else differently, but w3wp still crashes. My biggest issue here is that I have absolutely no idea why w3wp is crashing. It's not a StackOverflowException or anything concrete like that, all I get is the unintelligent junk cited above. I've tried to use DebugDiag and IISState to debug the w3wp process, but DebugDiag is only available for post-dump analysis in x64 (I'm running on Windows 7 x64, so the w3wp process is thus 64 bit) and IISStat says the following when I try to run it: D:\Programs\iisstate>IISState.exe -p 9204 -d Symbol search path is: SRV*D:\Programs\iisstate\symbols*http://msdl.microsoft.com/download/symbols IISState is limited to processes associated with IIS. If you require a generic debugger, please use WinDBG or CDB. They are available for download from http://www.microsoft.com/ddk/debugging. This error may also occur if a debugger is already attached to the process being checked. Incorrect Process Attachment I've double-checked 10 times that the process ID of my w3wp process is correct. I'm suspecting that IISState too only can debug x86 processes. Setting a breakpoint anywhere in the application does absolutely nothing. The break point isn't hit and w3wp crashes as soon as the request comes through to IIS from the browser. Starting the application with F5 in Visual Studio 2010 or starting another application to get the w3wp process up and running and then attaching the VS2010 debugger to it and then visiting the faulting application doesn't help. I've also tried to add an HTTP module as described in KB-911816 as well as add this to my web.config file: <configuration> <runtime> <legacyUnhandledExceptionPolicy enabled="true" /> </runtime> </configuration> Needless to say, it makes absolutely no difference. So I'm left with no way to debug the w3wp process, no way to extract any information from it and complete garbage dumped in my event log. If anybody has any idea on how to debug this problem, please let me know! Update My collection was initialized based on RouteTable.Routes which might have thrown an exception (perhaps by not being initialized itself yet in such an early stage of the ASP.NET lifecycle). Postponing the communication with RouteTable.Routes until a later stage solved the problem. While I don't really need an answer to this question anymore, I still find it so obscure that I'll leave it for anyone to comment on and answer, because I found no existing posts on this problem anywhere, so it might be of good reference in the future.

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• Sendmail Failing to Forward Locally Addressed Mail to Exchange Server

  - by DomainSoil

  I've recently gained employment as a web developer with a small company. What they neglected to tell me upon hire was that I would be administrating the server along with my other daily duties. Now, truth be told, I'm not clueless when it comes to these things, but this is my first rodeo working with a rack server/console.. However, I'm confident that I will be able to work through any solutions you provide. Short Description: When a customer places an order via our (Magento CE 1.8.1.0) website, a copy of said order is supposed to be BCC'd to our sales manager. I say supposed because this was a working feature before the old administrator left. Long Description: Shortly after I started, we had a server crash which required a server restart. After restart, we noticed a few features on our site weren't working, but all those have been cleaned up except this one. I had to create an account on our server for root access. When a customer places an order, our sites software (Magento CE 1.8.1.0) is configured to BCC the customers order email to our sales manager. We use a Microsoft Exchange 2007 Server for our mail, which is hosted on a different machine (in-house) that I don't have access to ATM, but I'm sure I could if needed. As far as I can tell, all other external emails work.. Only INTERNAL email addresses fail to deliver. I know this because I've also tested my own internal address via our website. I set up an account with an internal email, made a test order, and never received the email. I changed my email for the account to an external GMail account, and received emails as expected. Let's dive into the logs and config's. For privacy/security reasons, names have been changed to the following: domain.com = Our Top Level Domain. email.local = Our Exchange Server. example.com = ANY other TLD. OLDadmin = Our previous Server Administrator. NEWadmin = Me. SALES@ = Our Sales Manager. Customer# = A Customer. Here's a list of the programs and config files used that hold relevant for this issue: Server: > [root@www ~]# cat /etc/centos-release CentOS release 6.3 (final) Sendmail: > [root@www ~]# sendmail -d0.1 -bt < /dev/null Version 8.14.4 ========SYSTEM IDENTITY (after readcf)======== (short domain name) $w = domain (canonical domain name) $j = domain.com (subdomain name) $m = com (node name) $k = www.domain.com > [root@www ~]# rpm -qa | grep -i sendmail sendmail-cf-8.14.4-8.e16.noarch sendmail-8.14-4-8.e16.x86_64 nslookup: > [root@www ~]# nslookup email.local Name: email.local Address: 192.168.1.50 hostname: > [root@www ~]# hostname www.domain.com /etc/mail/access: > [root@www ~]# vi /etc/mail/access Connect:localhost.localdomain RELAY Connect:localhost RELAY Connect:127.0.0.1 RELAY /etc/mail/domaintable: > [root@www ~]# vi /etc/mail/domaintable # /etc/mail/local-host-names: > [root@www ~]# vi /etc/mail/local-host-names # /etc/mail/mailertable: > [root@www ~]# vi /etc/mail/mailertable # /etc/mail/sendmail.cf: > [root@www ~]# vi /etc/mail/sendmail.cf ###################################################################### ##### ##### DO NOT EDIT THIS FILE! Only edit the source .mc file. ##### ###################################################################### ###################################################################### ##### $Id: cfhead.m4,v 8.120 2009/01/23 22:39:21 ca Exp $ ##### ##### $Id: cf.m4,v 8.32 1999/02/07 07:26:14 gshapiro Exp $ ##### ##### setup for linux ##### ##### $Id: linux.m4,v 8.13 2000/09/17 17:30:00 gshapiro Exp $ ##### ##### $Id: local_procmail.m4,v 8.22 2002/11/17 04:24:19 ca Exp $ ##### ##### $Id: no_default_msa.m4,v 8.2 2001/02/14 05:03:22 gshapiro Exp $ ##### ##### $Id: smrsh.m4,v 8.14 1999/11/18 05:06:23 ca Exp $ ##### ##### $Id: mailertable.m4,v 8.25 2002/06/27 23:23:57 gshapiro Exp $ ##### ##### $Id: virtusertable.m4,v 8.23 2002/06/27 23:23:57 gshapiro Exp $ ##### ##### $Id: redirect.m4,v 8.15 1999/08/06 01:47:36 gshapiro Exp $ ##### ##### $Id: always_add_domain.m4,v 8.11 2000/09/12 22:00:53 ca Exp $ ##### ##### $Id: use_cw_file.m4,v 8.11 2001/08/26 20:58:57 gshapiro Exp $ ##### ##### $Id: use_ct_file.m4,v 8.11 2001/08/26 20:58:57 gshapiro Exp $ ##### ##### $Id: local_procmail.m4,v 8.22 2002/11/17 04:24:19 ca Exp $ ##### ##### $Id: access_db.m4,v 8.27 2006/07/06 21:10:10 ca Exp $ ##### ##### $Id: blacklist_recipients.m4,v 8.13 1999/04/02 02:25:13 gshapiro Exp $ ##### ##### $Id: accept_unresolvable_domains.m4,v 8.10 1999/02/07 07:26:07 gshapiro Exp $ ##### ##### $Id: masquerade_envelope.m4,v 8.9 1999/02/07 07:26:10 gshapiro Exp $ ##### ##### $Id: masquerade_entire_domain.m4,v 8.9 1999/02/07 07:26:10 gshapiro Exp $ ##### ##### $Id: proto.m4,v 8.741 2009/12/11 00:04:53 ca Exp $ ##### # level 10 config file format V10/Berkeley # override file safeties - setting this option compromises system security, # addressing the actual file configuration problem is preferred # need to set this before any file actions are encountered in the cf file #O DontBlameSendmail=safe # default LDAP map specification # need to set this now before any LDAP maps are defined #O LDAPDefaultSpec=-h localhost ################## # local info # ################## # my LDAP cluster # need to set this before any LDAP lookups are done (including classes) #D{sendmailMTACluster}$m Cwlocalhost # file containing names of hosts for which we receive email Fw/etc/mail/local-host-names # my official domain name # ... define this only if sendmail cannot automatically determine your domain #Dj$w.Foo.COM # host/domain names ending with a token in class P are canonical CP. # "Smart" relay host (may be null) DSemail.local # operators that cannot be in local usernames (i.e., network indicators) CO @ % ! # a class with just dot (for identifying canonical names) C.. # a class with just a left bracket (for identifying domain literals) C[[ # access_db acceptance class C{Accept}OK RELAY C{ResOk}OKR # Hosts for which relaying is permitted ($=R) FR-o /etc/mail/relay-domains # arithmetic map Karith arith # macro storage map Kmacro macro # possible values for TLS_connection in access map C{Tls}VERIFY ENCR # who I send unqualified names to if FEATURE(stickyhost) is used # (null means deliver locally) DRemail.local. # who gets all local email traffic # ($R has precedence for unqualified names if FEATURE(stickyhost) is used) DHemail.local. # dequoting map Kdequote dequote # class E: names that should be exposed as from this host, even if we masquerade # class L: names that should be delivered locally, even if we have a relay # class M: domains that should be converted to $M # class N: domains that should not be converted to $M #CL root C{E}root C{w}localhost.localdomain C{M}domain.com # who I masquerade as (null for no masquerading) (see also $=M) DMdomain.com # my name for error messages DnMAILER-DAEMON # Mailer table (overriding domains) Kmailertable hash -o /etc/mail/mailertable.db # Virtual user table (maps incoming users) Kvirtuser hash -o /etc/mail/virtusertable.db CPREDIRECT # Access list database (for spam stomping) Kaccess hash -T<TMPF> -o /etc/mail/access.db # Configuration version number DZ8.14.4 /etc/mail/sendmail.mc: > [root@www ~]# vi /etc/mail/sendmail.mc divert(-1)dnl dnl # dnl # This is the sendmail macro config file for m4. If you make changes to dnl # /etc/mail/sendmail.mc, you will need to regenerate the dnl # /etc/mail/sendmail.cf file by confirming that the sendmail-cf package is dnl # installed and then performing a dnl # dnl # /etc/mail/make dnl # include(`/usr/share/sendmail-cf/m4/cf.m4')dnl VERSIONID(`setup for linux')dnl OSTYPE(`linux')dnl dnl # dnl # Do not advertize sendmail version. dnl # dnl define(`confSMTP_LOGIN_MSG', `$j Sendmail; $b')dnl dnl # dnl # default logging level is 9, you might want to set it higher to dnl # debug the configuration dnl # dnl define(`confLOG_LEVEL', `9')dnl dnl # dnl # Uncomment and edit the following line if your outgoing mail needs to dnl # be sent out through an external mail server: dnl # define(`SMART_HOST', `email.local')dnl dnl # define(`confDEF_USER_ID', ``8:12'')dnl dnl define(`confAUTO_REBUILD')dnl define(`confTO_CONNECT', `1m')dnl define(`confTRY_NULL_MX_LIST', `True')dnl define(`confDONT_PROBE_INTERFACES', `True')dnl define(`PROCMAIL_MAILER_PATH', `/usr/bin/procmail')dnl define(`ALIAS_FILE', `/etc/aliases')dnl define(`STATUS_FILE', `/var/log/mail/statistics')dnl define(`UUCP_MAILER_MAX', `2000000')dnl define(`confUSERDB_SPEC', `/etc/mail/userdb.db')dnl define(`confPRIVACY_FLAGS', `authwarnings,novrfy,noexpn,restrictqrun')dnl define(`confAUTH_OPTIONS', `A')dnl dnl # dnl # The following allows relaying if the user authenticates, and disallows dnl # plaintext authentication (PLAIN/LOGIN) on non-TLS links dnl # dnl define(`confAUTH_OPTIONS', `A p')dnl dnl # dnl # PLAIN is the preferred plaintext authentication method and used by dnl # Mozilla Mail and Evolution, though Outlook Express and other MUAs do dnl # use LOGIN. Other mechanisms should be used if the connection is not dnl # guaranteed secure. dnl # Please remember that saslauthd needs to be running for AUTH. dnl # dnl TRUST_AUTH_MECH(`EXTERNAL DIGEST-MD5 CRAM-MD5 LOGIN PLAIN')dnl dnl define(`confAUTH_MECHANISMS', `EXTERNAL GSSAPI DIGEST-MD5 CRAM-MD5 LOGIN PLAIN')dnl dnl # dnl # Rudimentary information on creating certificates for sendmail TLS: dnl # cd /etc/pki/tls/certs; make sendmail.pem dnl # Complete usage: dnl # make -C /etc/pki/tls/certs usage dnl # dnl define(`confCACERT_PATH', `/etc/pki/tls/certs')dnl dnl define(`confCACERT', `/etc/pki/tls/certs/ca-bundle.crt')dnl dnl define(`confSERVER_CERT', `/etc/pki/tls/certs/sendmail.pem')dnl dnl define(`confSERVER_KEY', `/etc/pki/tls/certs/sendmail.pem')dnl dnl # dnl # This allows sendmail to use a keyfile that is shared with OpenLDAP's dnl # slapd, which requires the file to be readble by group ldap dnl # dnl define(`confDONT_BLAME_SENDMAIL', `groupreadablekeyfile')dnl dnl # dnl define(`confTO_QUEUEWARN', `4h')dnl dnl define(`confTO_QUEUERETURN', `5d')dnl dnl define(`confQUEUE_LA', `12')dnl dnl define(`confREFUSE_LA', `18')dnl define(`confTO_IDENT', `0')dnl dnl FEATURE(delay_checks)dnl FEATURE(`no_default_msa', `dnl')dnl FEATURE(`smrsh', `/usr/sbin/smrsh')dnl FEATURE(`mailertable', `hash -o /etc/mail/mailertable.db')dnl FEATURE(`virtusertable', `hash -o /etc/mail/virtusertable.db')dnl FEATURE(redirect)dnl FEATURE(always_add_domain)dnl FEATURE(use_cw_file)dnl FEATURE(use_ct_file)dnl dnl # dnl # The following limits the number of processes sendmail can fork to accept dnl # incoming messages or process its message queues to 20.) sendmail refuses dnl # to accept connections once it has reached its quota of child processes. dnl # dnl define(`confMAX_DAEMON_CHILDREN', `20')dnl dnl # dnl # Limits the number of new connections per second. This caps the overhead dnl # incurred due to forking new sendmail processes. May be useful against dnl # DoS attacks or barrages of spam. (As mentioned below, a per-IP address dnl # limit would be useful but is not available as an option at this writing.) dnl # dnl define(`confCONNECTION_RATE_THROTTLE', `3')dnl dnl # dnl # The -t option will retry delivery if e.g. the user runs over his quota. dnl # FEATURE(local_procmail, `', `procmail -t -Y -a $h -d $u')dnl FEATURE(`access_db', `hash -T<TMPF> -o /etc/mail/access.db')dnl FEATURE(`blacklist_recipients')dnl EXPOSED_USER(`root')dnl dnl # dnl # For using Cyrus-IMAPd as POP3/IMAP server through LMTP delivery uncomment dnl # the following 2 definitions and activate below in the MAILER section the dnl # cyrusv2 mailer. dnl # dnl define(`confLOCAL_MAILER', `cyrusv2')dnl dnl define(`CYRUSV2_MAILER_ARGS', `FILE /var/lib/imap/socket/lmtp')dnl dnl # dnl # The following causes sendmail to only listen on the IPv4 loopback address dnl # 127.0.0.1 and not on any other network devices. Remove the loopback dnl # address restriction to accept email from the internet or intranet. dnl # DAEMON_OPTIONS(`Port=smtp,Addr=127.0.0.1, Name=MTA')dnl dnl # dnl # The following causes sendmail to additionally listen to port 587 for dnl # mail from MUAs that authenticate. Roaming users who can't reach their dnl # preferred sendmail daemon due to port 25 being blocked or redirected find dnl # this useful. dnl # dnl DAEMON_OPTIONS(`Port=submission, Name=MSA, M=Ea')dnl dnl # dnl # The following causes sendmail to additionally listen to port 465, but dnl # starting immediately in TLS mode upon connecting. Port 25 or 587 followed dnl # by STARTTLS is preferred, but roaming clients using Outlook Express can't dnl # do STARTTLS on ports other than 25. Mozilla Mail can ONLY use STARTTLS dnl # and doesn't support the deprecated smtps; Evolution <1.1.1 uses smtps dnl # when SSL is enabled-- STARTTLS support is available in version 1.1.1. dnl # dnl # For this to work your OpenSSL certificates must be configured. dnl # dnl DAEMON_OPTIONS(`Port=smtps, Name=TLSMTA, M=s')dnl dnl # dnl # The following causes sendmail to additionally listen on the IPv6 loopback dnl # device. Remove the loopback address restriction listen to the network. dnl # dnl DAEMON_OPTIONS(`port=smtp,Addr=::1, Name=MTA-v6, Family=inet6')dnl dnl # dnl # enable both ipv6 and ipv4 in sendmail: dnl # dnl DAEMON_OPTIONS(`Name=MTA-v4, Family=inet, Name=MTA-v6, Family=inet6') dnl # dnl # We strongly recommend not accepting unresolvable domains if you want to dnl # protect yourself from spam. However, the laptop and users on computers dnl # that do not have 24x7 DNS do need this. dnl # FEATURE(`accept_unresolvable_domains')dnl dnl # dnl FEATURE(`relay_based_on_MX')dnl dnl # dnl # Also accept email sent to "localhost.localdomain" as local email. dnl # LOCAL_DOMAIN(`localhost.localdomain')dnl dnl # dnl # The following example makes mail from this host and any additional dnl # specified domains appear to be sent from mydomain.com dnl # MASQUERADE_AS(`domain.com')dnl dnl # dnl # masquerade not just the headers, but the envelope as well dnl FEATURE(masquerade_envelope)dnl dnl # dnl # masquerade not just @mydomainalias.com, but @*.mydomainalias.com as well dnl # FEATURE(masquerade_entire_domain)dnl dnl # MASQUERADE_DOMAIN(domain.com)dnl dnl MASQUERADE_DOMAIN(localhost.localdomain)dnl dnl MASQUERADE_DOMAIN(mydomainalias.com)dnl dnl MASQUERADE_DOMAIN(mydomain.lan)dnl MAILER(smtp)dnl MAILER(procmail)dnl dnl MAILER(cyrusv2)dnl /etc/mail/trusted-users: > [root@www ~]# vi /etc/mail/trusted-users # /etc/mail/virtusertable: > [root@www ~]# vi /etc/mail/virtusertable [email protected] [email protected] [email protected] [email protected] /etc/hosts: > [root@www ~]# vi /etc/hosts 127.0.0.1 localhost.localdomain localhost ::1 localhost6.localdomain6 localhost6 192.168.1.50 email.local I've only included the "local info" part of sendmail.cf, to save space. If there are any files that I've missed, please advise so I may produce them. Now that that's out of the way, lets look at some entries from /var/log/maillog. The first entry is from an order BEFORE the crash, when the site was working as expected. ##Order 200005374 Aug 5, 2014 7:06:38 AM## Aug 5 07:06:39 www sendmail[26149]: s75C6dqB026149: from=OLDadmin, size=11091, class=0, nrcpts=2, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 07:06:39 www sendmail[26150]: s75C6dXe026150: from=<[email protected]>, size=11257, class=0, nrcpts=2, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 07:06:39 www sendmail[26149]: s75C6dqB026149: [email protected],=?utf-8?B?dGhvbWFzICBHaWxsZXNwaWU=?= <[email protected]>, ctladdr=OLDadmin (501/501), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=71091, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75C6dXe026150 Message accepted for delivery) Aug 5 07:06:40 www sendmail[26152]: s75C6dXe026150: to=<[email protected]>,<[email protected]>, delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=161257, relay=email.local. [192.168.1.50], dsn=2.0.0, stat=Sent ( <[email protected]> Queued mail for delivery) This next entry from maillog is from an order AFTER the crash. ##Order 200005375 Aug 5, 2014 9:45:25 AM## Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: from=OLDadmin, size=11344, class=0, nrcpts=2, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 09:45:26 www sendmail[30022]: s75EjQm1030022: <[email protected]>... User unknown Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: [email protected], ctladdr=OLDadmin (501/501), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=71344, relay=[127.0.0.1] [127.0.0.1], dsn=5.1.1, stat=User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm1030022: from=<[email protected]>, size=11500, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: to==?utf-8?B?S2VubmV0aCBCaWViZXI=?= <[email protected]>, ctladdr=OLDadmin (501/501), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=71344, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75EjQm1030022 Message accepted for delivery) Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: s75EjQ4P030021: DSN: User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm3030022: <[email protected]>... User unknown Aug 5 09:45:26 www sendmail[30021]: s75EjQ4P030021: to=OLDadmin, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=42368, relay=[127.0.0.1] [127.0.0.1], dsn=5.1.1, stat=User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm3030022: from=<>, size=12368, class=0, nrcpts=0, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:45:26 www sendmail[30021]: s75EjQ4P030021: s75EjQ4Q030021: return to sender: User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm5030022: from=<>, size=14845, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:45:26 www sendmail[30021]: s75EjQ4Q030021: to=postmaster, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=43392, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75EjQm5030022 Message accepted for delivery) Aug 5 09:45:26 www sendmail[30025]: s75EjQm5030022: to=root, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=45053, dsn=2.0.0, stat=Sent Aug 5 09:45:27 www sendmail[30024]: s75EjQm1030022: to=<[email protected]>, delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=131500, relay=email.local. [192.168.1.50], dsn=2.0.0, stat=Sent ( <[email protected]> Queued mail for delivery) To add a little more, I think I've pinpointed the actual crash event. ##THE CRASH## Aug 5 09:39:46 www sendmail[3251]: restarting /usr/sbin/sendmail due to signal Aug 5 09:39:46 www sm-msp-queue[3260]: restarting /usr/sbin/sendmail due to signal Aug 5 09:39:46 www sm-msp-queue[29370]: starting daemon (8.14.4): queueing@01:00:00 Aug 5 09:39:47 www sendmail[29372]: starting daemon (8.14.4): SMTP+queueing@01:00:00 Aug 5 09:40:02 www sendmail[29465]: s75Ee2vT029465: Authentication-Warning: www.domain.com: OLDadmin set sender to root using -f Aug 5 09:40:02 www sendmail[29464]: s75Ee2IF029464: Authentication-Warning: www.domain.com: OLDadmin set sender to root using -f Aug 5 09:40:02 www sendmail[29465]: s75Ee2vT029465: from=root, size=1426, class=0, nrcpts=1, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 09:40:02 www sendmail[29464]: s75Ee2IF029464: from=root, size=1426, class=0, nrcpts=1, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 09:40:02 www sendmail[29466]: s75Ee23t029466: from=<[email protected]>, size=1784, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:40:02 www sendmail[29466]: s75Ee23t029466: to=<[email protected]>, delay=00:00:00, mailer=local, pri=31784, dsn=4.4.3, stat=queued Aug 5 09:40:02 www sendmail[29467]: s75Ee2wh029467: from=<[email protected]>, size=1784, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:40:02 www sendmail[29467]: s75Ee2wh029467: to=<[email protected]>, delay=00:00:00, mailer=local, pri=31784, dsn=4.4.3, stat=queued Aug 5 09:40:02 www sendmail[29464]: s75Ee2IF029464: to=OLDadmin, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31426, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75Ee23t029466 Message accepted for delivery) Aug 5 09:40:02 www sendmail[29465]: s75Ee2vT029465: to=OLDadmin, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31426, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75Ee2wh029467 Message accepted for delivery) Aug 5 09:40:06 www sm-msp-queue[29370]: restarting /usr/sbin/sendmail due to signal Aug 5 09:40:06 www sendmail[29372]: restarting /usr/sbin/sendmail due to signal Aug 5 09:40:06 www sm-msp-queue[29888]: starting daemon (8.14.4): queueing@01:00:00 Aug 5 09:40:06 www sendmail[29890]: starting daemon (8.14.4): SMTP+queueing@01:00:00 Aug 5 09:40:06 www sendmail[29891]: s75Ee23t029466: to=<[email protected]>, delay=00:00:04, mailer=local, pri=121784, dsn=5.1.1, stat=User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee23t029466: s75Ee6xY029891: DSN: User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee6xY029891: to=<[email protected]>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=33035, dsn=2.0.0, stat=Sent Aug 5 09:40:06 www sendmail[29891]: s75Ee2wh029467: to=<[email protected]>, delay=00:00:04, mailer=local, pri=121784, dsn=5.1.1, stat=User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee2wh029467: s75Ee6xZ029891: DSN: User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee6xZ029891: to=<[email protected]>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=33035, dsn=2.0.0, stat=Sent Something to note about the maillog's: Before the crash, the msgid included localhost.localdomain; after the crash it's been domain.com. Thanks to all who take the time to read and look into this issue. I appreciate it and look forward to tackling this issue together.

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