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  • Where / how often do I need to show trademarks and registration marks for 3rd-party software?

    - by Aidan Ryan
    In the application my company publishes, we refer to 3rd-party software in several places: user manual, in the application UI itself, etc. Are we legally required to display the trademark or registration mark symbols next to the trademarked/registered names of 3rd-party software? If so, must they be displayed every time the name is mentioned, or is it sufficient to acknowledge the registration once (for example, in the application's splash screen or the introduction section of the user manual)?

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  • Starting to learn C#

    - by cf_PhillipSenn
    After watching the tier 1 video, where do I go to learn how to program in C#? Is there an online video series? Usually people say to "Read the Manual", but what is a manual these days? Do I just say "Help", "View Help" and start grokking?

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  • what standards i should follow?

    - by moon
    i know it is not a programming related question but pretty much relate to IT field. i have to write a user manual for my product, and i am searching for a standard from last three days but i didn't find any useful information, can anyone guide me what standards exists there for this purpose (User Manual Writing ) , if there are some good suggestions that will also help me! thanx

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  • How to avoid index.php in Zend Framework?

    - by henriquev
    I'm using the Zend Router and so things like (/ and /index.php) or (/about and /index.php/about) ends up as the same here. However, /index.php/whatever should not exist as it is the exactly same resource as /whatever so it doesn't make a sense the duplication. How do I avoid this? Even http://zendframework.com/manual/en/zend.controller.router.html and http://zendframework.com/index.php/manual/en/zend.controller.router.html both exists. It doesn't make any sense at all...

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  • What standards should I follow for user documentation?

    - by moon
    I have to write a user manual for my product, and I have been searching for a standard for the last three days. I didn't find any useful information. Can anyone guide me as to what standards exists for this purpose (User Manual Writing)? If there are some good suggestions, that will also help me. Thanks in advance.

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  • How do I limit JPQ output?

    - by den-javamaniac
    I need to limit number of entities returned by a query to some certain value inside a JPA query (through JPQL). Particularly: select m from Manual m //constraint e.g. in sql (mysql syntax) I would do it like: select * from Manual limit 1 The only solution that comes up is simply to get all entities and then choose first one, which is out of the issue. Any ideas?

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  • What version of mongodb was full $text query operator introduced?

    - by Marc Maxson
    Stupid question, right? But the official docs for 'text index' say: http://docs.mongodb.org/manual/core/index-text/ Text Indexes New in version 2.4. To perform queries that access the text index, use the $text query operator. Whereas if you click on the help for searching the index you created with the $text operator, it reads: http://docs.mongodb.org/manual/reference/operator/query/text/#op._S_text $text New in version 2.6. Seems to be 2.4 but still having problems wiht it.

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  • Delphi plugin for pasting text constants in source code?

    - by mjn
    Inserting (pasting from clipboard) of text constants in the Delphi code editor requires some manual "postprocessing" ... split up long text into multiple lines (and insert the string concatenation symbol) escape quotes (replace single quotes with double quotes) enclose the string with quotes keep original white space (leadinng blanks, line feeds) Is there a IDE plugin available which helps to reduce these manual steps?

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  • How can I automatically update Flash Player whenever a new version is released? [closed]

    - by user219950
    Summary: Flash Player Update Service doesn't run on a reliable schedule, and doesn't automatically download and apply updates when it does run. Given the importance of having an up-to-date version of Flash Player installed (for those of us who don't use Chrome with its built-in player), I would like to find a way to ensure that new updates are promptly detected and installed. What follows are the details of my efforts to solve this problem on my own... Appendix A: Flash Player Update Service OK, way back in Flash Player 11.2 (or so?) Adobe added the Flash Player Update Service (FlashPlayerUpdateService.exe), it was supposed to keep the Flash Player updated... Upon installation, FPUS is configured to run as a Windows Service, with Start Type set to Manual. A Scheduled Task (Adobe Flash Player Updater.job) is added to start this service every hour. So far, so good - this set-up avoids having a constantly-running service, but makes sure that the checks are run often enough to catch any updates quickly. Google's software updater is configured in a similar fashion, and that works just fine... ...And yet, when I checked the version of my installed Flash Player, I found it was 11.6.602.180, which, based on looking at the timestamps of the files in C:\Windows\System32\Macromed\Flash was last updated (or installed) on Tue, Mar 12, 2013 --- 3/12/13, 5:00:08pm. I made this observation on Thu, Apr 25, 2013 --- 4/25/13, 7:00:00pm, and upon checking Adobe's website found that the current version of Flash Player was 11.7.700.169. That's over a month since the last update, with a new one clearly available on the website but with no indication that the hourly check running on my machine has noticed it or has any intention of downloading it. Appendix B: running the Flash Player updater manually Once upon a time, running FlashUtil32_<version_Plugin.exe -update plugin would give you a window with an Install button; pressing it would download the installer for the current version (automatically, without opening a browser) and run it, then you'd click thru that installer & be done. It was manual, but it worked! Finding my current installation out of date (see Appendix A), I first tried this manual update process. However... Running FlashUtil32_<version_ActiveX.exe -update activex (in my case, that's FlashUtil32_11_6_602_180_ActiveX.exe -update activex) ...only presents a window with a Download button, clicking that Download button opens my browser to the URL https://get3.adobe.com/flashplayer/update/activex. Running FlashUtil32_<version_Plugin.exe -update plugin (in my case, that's FlashUtil32_11_6_602_180_Plugin.exe -update plugin) ...only presents a window with a Download button, clicking that Download button opens my browser to the URL https://get3.adobe.com/flashplayer/update/plugin. I could continue with the Download page it sent me to, uncheck the foistware box ("Free! McAfee Security Scan Plus"), download that installer (ActiveX, no foistware: install_flashplayer11x32axau_mssd_aih.exe, Plugin, no foistware: install_flashplayer11x32au_mssd_aih.exe) & probably have an updated Flash...but then, what is the point of the Flash Player Update Service if I have to manually download & run another exe? Epilogue I've since come to suspect that the update service is intentionally hobbled to drive early adopters to the manual download page. If this is true, there's probably no solution to this short of writing my own updater; hopefully I am wrong.

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  • EM12c Release 4: New Compliance features including DB STIG Standard

    - by DaveWolf
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Enterprise Manager’s compliance framework is a powerful and robust feature that provides users the ability to continuously validate their target configurations against a specified standard. Enterprise Manager’s compliance library is filled with a wide variety of standards based on Oracle’s recommendations, best practices and security guidelines. These standards can be easily associated to a target to generate a report showing its degree of conformance to that standard. ( To get an overview of  Database compliance management in Enterprise Manager see this screenwatch. ) Starting with release 12.1.0.4 of Enterprise Manager the compliance library will contain a new standard based on the US Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) for Oracle Database 11g. According to the DISA website, “The STIGs contain technical guidance to ‘lock down’ information systems/software that might otherwise be vulnerable to a malicious computer attack.” In essence, a STIG is a technical checklist an administrator can follow to secure a system or software. Many US government entities are required to follow these standards however many non-US government entities and commercial companies base their standards directly or partially on these STIGs. You can find more information about the Oracle Database and other STIGs on the DISA website. The Oracle Database 11g STIG consists of two categories of checks, installation and instance. Installation checks focus primarily on the security of the Oracle Home while the instance checks focus on the configuration of the running database instance itself. If you view the STIG compliance standard in Enterprise Manager, you will see the rules organized into folders corresponding to these categories. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The rule names contain a rule ID ( DG0020 for example ) which directly map to the check name in the STIG checklist along with a helpful brief description. The actual description field contains the text from the STIG documentation to aid in understanding the purpose of the check. All of the rules have also been documented in the Oracle Database Compliance Standards reference documentation. In order to use this standard both the OMS and agent must be at version 12.1.0.4 as it takes advantage of several features new in this release including: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Agent-Side Compliance Rules Manual Compliance Rules Violation Suppression Additional BI Publisher Compliance Reports /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Agent-Side Compliance Rules Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Agent-side compliance rules are essentially the result of a tighter integration between Configuration Extensions and Compliance Rules. If you ever created customer compliance content in past versions of Enterprise Manager, you likely used Configuration Extensions to collect additional information into the EM repository so it could be used in a Repository compliance rule. This process although powerful, could be confusing to correctly model the SQL in the rule creation wizard. With agent-side rules, the user only needs to choose the Configuration Extension/Alias combination and that’s it. Enterprise Manager will do the rest for you. This tighter integration also means their lifecycle is managed together. When you associate an agent-side compliance standard to a target, the required Configuration Extensions will be deployed automatically for you. The opposite is also true, when you unassociated the compliance standard, the Configuration Extensions will also be undeployed. The Oracle Database STIG compliance standard is implemented as an agent-side standard which is why you simply need to associate the standard to your database targets without previously deploying the associated Configuration Extensions. You can learn more about using Agent-Side compliance rules in the screenwatch Using Agent-Side Compliance Rules on Enterprise Manager's Lifecycle Management page on OTN. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Manual Compliance Rules Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} There are many checks in the Oracle Database STIG as well as other common standards which simply cannot be automated. This could be something as simple as “Ensure the datacenter entrance is secured.” or complex as Oracle Database STIG Rule DG0186 – “The database should not be directly accessible from public or unauthorized networks”. These checks require a human to perform and attest to its successful completion. Enterprise Manager now supports these types of checks in Manual rules. When first associated to a target, each manual rule will generate a single violation. These violations must be manually cleared by a user who is in essence attesting to its successful completion. The user is able to permanently clear the violation or give a future date on which the violation will be regenerated. Setting a future date is useful when policy dictates a periodic re-validation of conformance wherein the user will have to reperform the check. The optional reason field gives the user an opportunity to provide details of the check results. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Violation Suppression There are situations that require the need to permanently or temporarily suppress a legitimate violation or finding. These include approved exceptions and grace periods. Enterprise Manager now supports the ability to temporarily or permanently suppress a violation. Unlike when you clear a manual rule violation, suppression simply removes the violation from the compliance results UI and in turn its negative impact on the score. The violation still remains in the EM repository and can be accounted for in compliance reports. Temporarily suppressing a violation can give users a grace period in which to address an issue. If the issue is not addressed within the specified period, the violation will reappear in the results automatically. Again the user may enter a reason for the suppression which will be permanently saved with the event along with the suppressing user ID. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Additional BI Publisher compliance reports As I am sure you have learned by now, BI Publisher now ships and is integrated with Enterprise Manager 12.1.0.4. This means users can take full advantage of the powerful reporting engine by using the Oracle provided reports or building their own. There are many new compliance related reports available in 12.1.0.4 covering all aspects including the association status, library as well as summary and detailed results reports.  10 New Compliance Reports Compliance Summary Report Example showing STIG results Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Conclusion Together with the Oracle Database 11g STIG compliance standard these features provide a complete solution for easily auditing and reporting the security posture of your Oracle Databases against this well known benchmark. You can view an overview presentation and demo in the screenwatch Using the STIG Compliance Standard on Enterprise Manager's Lifecycle Management page on OTN. Additional EM12c Compliance Management Information Compliance Management - Overview ( Presentation ) Compliance Management - Custom Compliance on Default Data (How To) Compliance Management - Custom Compliance using SQL Configuration Extension (How To) Compliance Management - Customer Compliance using Command Configuration Extension (How To)

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  • How to Restore the Real Internet Explorer Desktop Icon in Windows 7

    - by The Geek
    Remember how previous versions of Windows had an Internet Explorer icon on the desktop, and you could right-click it to quickly access the Internet Options screen? It’s completely gone in Windows 7, but a geeky hack can bring it back. Microsoft removed this feature to comply with all those murky legal battles they’ve had, and their alternate suggestion is to create a standard shortcut to iexplore.exe on the Desktop, but it’s not the same thing. We’ve got a registry hack to bring it back. This guest article was written by Ramesh from the WinHelpOnline blog, where he’s got loads of really geeky registry hacks. Bring Back the Internet Explorer Namespace Icon in Windows 7 the Easy Way If you just want the IE icon back, all you need to do is download the RealInternetExplorerIcon.zip file, extract the contents, and then double-click on the w7_ie_icon_restore.reg file. That’s all you have to do. There’s also an undo registry file there if you want to get rid of it. Download the Real Internet Explorer Icon Registry Hack Manual Registry Hack If you prefer doing things the manual way, or just really want to understand how this hack works, you can follow through the manual steps below to learn how it was done, but we’ll have to warn you that it’s a lot of steps. Launch Regedit.exe using the Start Menu search box, and then navigate to the following location: HKEY_CLASSES_ROOT \ CLSID \ {871C5380-42A0-1069-A2EA-08002B30309D} Right-click on the key on the left-hand pane, choose Export, and save it to a .REG file (say, ie-guid.reg) Open up the REG file using Notepad… From the Edit menu, click Replace, and replace every occurrence of the following GUID string {871C5380-42A0-1069-A2EA-08002B30309D} … with a custom GUID string, such as: {871C5380-42A0-1069-A2EA-08002B30301D} Save the REG file and close Notepad, and then double-click on the file to merge the contents to the registry. Either re-open the registry editor, or use the F5 key to reload everything with the new changes (this step is important). Now you can navigate downto the following registry key: HKEY_CLASSES_ROOT \ CLSID \ {871C5380-42A0-1069-A2EA-08002B30301D} \ Shellex \ ContextMenuHandlers \ ieframe Double-click on the (default) key in the right-hand pane and set its data as: {871C5380-42A0-1069-A2EA-08002B30309D} With this done, press F5 on the desktop and you’ll see the Internet Explorer icon that looks like this: The icon appears incomplete without the Properties command in right click menu, so keep reading. Final Registry Hack Adjustments Click on the following key, which should still be viewable in your Registry editor window from the last step. HKEY_CLASSES_ROOT\CLSID\{871C5380-42A0-1069-A2EA-08002B30301D} Double-click LocalizedString in the right-hand pane and type the following data to rename the icon. Internet Explorer Select the following key: HKEY_CLASSES_ROOT\CLSID\{871C5380-42A0-1069-A2EA-08002B30301D}\shell Add a subkey and name it as Properties, then select the Properties key, double-click the (default) value and type the following: P&roperties Create a String value named Position, and type the following data bottom At this point the window should look something like this: Under Properties, create a subkey and name it as Command, and then set its (default) value as follows: control.exe inetcpl.cpl Navigate down to the following key, and then delete the value named LegacyDisable HKEY_CLASSES_ROOT \ CLSID \ {871C5380-42A0-1069-A2EA-08002B30301D} \ shell \ OpenHomePage Now head to the this key: HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Explorer \ Desktop \ NameSpace Create a subkey named {871C5380-42A0-1069-A2EA-08002B30301D} (which is the custom GUID that we used earlier in this article.) Press F5 to refresh the Desktop, and here is how the Internet Explorer icon would look like, finally. That’s it! It only took 24 steps, but you made it through to the end—of course, you could just download the registry hack and get the icon back with a double-click. Similar Articles Productive Geek Tips Quick Help: Restore Show Desktop Icon in Windows VistaQuick Help: Restore Flip3D Icon in Windows VistaAdd Internet Explorer Icon to Windows XP / Vista DesktopHide, Delete, or Destroy the Recycle Bin Icon in Windows 7 or VistaBuilt-in Quick Launch Hotkeys in Windows Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Looking for Good Windows Media Player 12 Plug-ins? Find Out the Celebrity You Resemble With FaceDouble Whoa ! Use Printflush to Solve Printing Problems Icelandic Volcano Webcams Open Multiple Links At One Go

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  • Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

    - by Applications User Experience
    Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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  • Transform your Oracle Tutor Documents to Your Corporate Standard

    - by mary.keane
    You have all of your company's processes documented in Oracle Tutor, and now you want to get the HTML files to reflect your company's corporate look and feel. How are you going to do this without having an HTML guru to change every HTML page? The good news is you do not need to be an HTML expert to make minor changes to your documents. All Tutor HTML files are attached to a group of style sheets, so any changes you make to the style sheets will immediately be reflected in all of your HTML documents. If you want to give it a try, here's what you do (please note that these tips are applicable to release Oracle Tutor 12.2 and greater): Navigate to your Tutor HTML directory, and copy into a draft folder a representative group of HTML files (don't forget the flowchart image files that are associated with the procedures). You'll also need to copy the following files: tutor.css tutor_notabs.css tutor_scripts.js tutor_tabs.css flow_icon.gif Here's the default look to the Oracle Tutor desk manual. Let's say I want to use my company's corporate style in the HTML documents. At Oracle, we use Oracle Red (FF0000), Oracle Black (000000), and Oracle Gray (666666). So I want to incorporate those colors into the Tutor HTML files. I open tutor.css from the draft folder in a text editor. My preference is to use Notepad, but there are others. Make sure, however, that it is a text editor, and not a word processing program. I want to change the headings to Oracle Red. The desk manual title is listed as the DMPAGETITLE, so I find that in tutor.css. The style names in the style sheets are descriptive, but sometimes you may have to experiment to find the right style (this is why you're working in a draft folder). I change the color attribute to FF00000, and then I save the document. Now I look at one of the desk manuals in my draft folder. I've successfully changed the title of the desk manual, so, now that I have more confidence that I can do this, I start changing other styles. I need to make changes in the tutor_tabs.css file as well, so I open that document. Then I look at one of the procedures. Oops! All that red is distracting, and the users may not be able to follow their procedures. So I go back to the corporate style guide, and I find some shades of gray that have been approved. So I use that, and it is now more readable. It's good enough for a first draft, and I would show it to my colleagues at this point to get their input. On my next blog, I'll discuss how to change the flowchart colors to match your corporate look and feel. Have you used the cascading styles sheets to change the look of your Tutor documents? If so, let us know what you've done in your post. Mary R. Keane Senior Development Manager, Oracle Tutor & UPK Content

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  • PECL OCI8 2.0 Production Release Announcement

    - by cj
    The PHP OCI8 2.0.6 extension for Oracle Database is now "production" status. The source code is available on PECL. This can be used immediately to update your OCI8 extension in PHP 5.2 and later versions. The extension compiles with Oracle 10.2 or later client libraries. Oracle's standard cross-version database connectivity applies. OCI8 2.0 and PHP 5.5.5 RPMs for Oracle and Red Hat Linux are available from oss.oracle.com. Windows DLLs are available on PECL for PHP 5.3, PHP 5.4 and PHP 5.5. OCI8 2.0 source code will also be automatically included in the next major version of PHP. New Functionality Oracle Database 12c Implicit Result Set support. IRS's make it easy to pass query results back from stored PL/SQL procedures or anonymous PL/SQL blocks. Individual IRS statement resources, each corresponding to a single query, can be obtained with the new function oci_get_implicit_resultset(). These 'child' statement resources can be passed to any oci_fetch_* function. See Using PHP and Oracle Database 12c Implicit Result Sets and the PHP Manual: oci_get_implicit_resultset(). DTrace Dynamic Trace static probes. This well respected DTrace tracing framework is available on a number of platforms, including Oracle Linux. PHP OCI8 static user-space probes can be enabled with PHP's --enable-dtrace configuration option. See Using PHP DTrace on Oracle Linux. Documentation is also available in the PHP Manual OCI8 and DTrace Dynamic Tracing Improved Functionality Using oci_execute($s, OCI_NO_AUTO_COMMIT) for a SELECT no longer unnecessarily initiates an internal ROLLBACK during connection close. This can improve overall scalability by reducing "round trips" between PHP and the database. Changed Functionality PHP OCI8 2.0's minimum pre-requisites are now PHP 5.2 and Oracle client library 10.2. Later versions of both are usable and, in fact, recommended. Use the older PHP OCI8 1.4.10 extension when using PHP 4.3.9 through to PHP 5.1.x, or when only Oracle Database 9.2 client libraries are available. oci_set_*($connection, ...) meta data setting call error handling is fixed so that oci_error($connection) works for these calls. Note: The old, deprecated function aliases like ocilogon still exist but are not recommended for new applications. Phpinfo() Changes Some cosmetic changes were made to the output of php --ri oci8 and the phpinfo() function. The oci8.event and oci8.connection_class values are now shown only when the Oracle client libraries support the respective functionality. Connection statistics are now in a separate phpinfo() table. Temporary LOB and Collection support status lines in phpinfo() output were removed. These two features have always been enabled since 2007. Oci_internal_debug() Changes The oci_internal_debug() function is now a no-op. Use PHP's --enable-dtrace functionality with DTrace or SystemTap instead. References OCI8 Extension source code and Windows DLLs http://pecl.php.net/package/oci8 Oracle Linux RPMs oss.oracle.com PHP Manual for OCI8 OCI8 and DTrace Dynamic Tracing Oracle OpenWorld Conference paper What's New in Oracle Database 12c for PHP

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  • Seamless STP with Oracle SOA Suite

    - by user12339860
    STP stands for “Straight Through Processing”. Wikipedia describes STP as a solution that enables “the entire trade process for capital markets and payment transactions to be conducted electronically without the need for re-keying or manual intervention, subject to legal and regulatory restrictions” .I will deal with the later part of the definition i.e “payment transactions without manual intervention” in this article. The STP that I am writing about involves the interaction between a Bank and its’ corporate customers,to that extent this business case is also called “Corporate Payments”.Simply put a  Corporate Payment-STP solution needs to connect the payment transaction right from the Corporate ERP into the Bank’s Payment Hub. A SOA based STP solution can do a lot more than just process transaction. But before I get to the solution let me describe the perspectives of the two primary parties in this interaction. The Corporate customer and the Bank. Corporate's Interaction with Bank:  Typically it is the treasury department of an enterprise which interacts with the Bank on a daily basis. Here is how a day of interaction would look like from the treasury department of a corp. Corporate Cash Retrieve Beginning of day totals Monitor Cash Accounts Send or receive cash between accounts Supply chain payments Payment Settlements Calculate settlement positions Retrieve End of Day totals Assess Transaction Financial Impact Short Term Investment Desk Retrieve Current Account information Conduct Investment activities Bank’s Interaction with the Corporate :  From the Bank’s perspective, the interaction starts from the point of on boarding a corporate customer to billing the corporate for the value added services it provides. Once the corporate is on-boarded the daily interaction involves Handle the various formats of data arriving from customers Process Beginning of Day & End of Day reporting request from customers Meet compliance requirements Process Payments Transmit Payment Status Challenges with this Interaction :  Both the Bank & the Corporate face many challenges from these interactions. Some of the challenges include Keeping a consistent view of transaction data for various LOBs of the corporate & the Bank Corporate customers use different ERPs, hence the data formats are bound to be different Can the Bank’s IT systems convert the data formats that can be easily mapped to the corporate ERP How does the Bank manage the communication profiles of these customers?  Corporate customers are demanding near real time visibility on their corporate accounts Corporate customers can make better cash management decisions if they can analyse the impact. Can the Bank create opportunities to sell its products to the investment desks at corporate houses & manage their orders? How will the Bank bill the corporate customer for the value added services it provides. What does a SOA based Seamless STP solution bring to the table? Highlights of Oracle SOA based STP solution For the Corporate Customer: No Manual or Paper based banking transactions Secure Delivery of Payment data to the Bank from multiple ERPs without customization Single Portal for monitoring & administering payment transactions Rule based validation of payments Customer has data necessary for more effective handling of payment and cash management decisions  Business measurements track progress toward payment cost goals  For the Bank: Reduces time & complexity of transactions Simplifies the process of introducing new products to corporate customers Single Payment hub for all corporate ERP payments across multiple instruments New Revenue sources by delivering value added services to customers Leverages existing payment infrastructure Remove Inconsistent data formats and interchange between bank and corporate systems  Compliance and many other benefits

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  • Ops Center 12c - Update - Provisioning Solaris on x86 Using a Card-Based NIC

    - by scottdickson
    Last week, I posted a blog describing how to use Ops Center to provision Solaris over the network via a NIC on a card rather than the built-in NIC.  Really, that was all about how to install Solaris on a SPARC system.  This week, we'll look at how to do the same thing for an x86-based server. Really, the overall process is exactly the same, at least for Solaris 11, with only minor updates. We will focus on Solaris 11 for this blog.  Once I verify that the same approach works for Solaris 10, I will provide another update. Booting Solaris 11 on x86 Just as before, in order to configure the server for network boot across a card-based NIC, it is necessary to declare the asset to associate the additional MACs with the server.  You likely will need to access the server console via the ILOM to figure out the MAC and to get a good idea of the network instance number.  The simplest way to find both of these is to start a network boot using the desired NIC and see where it appears in the list of network interfaces and what MAC is used when it tries to boot.  Go to the ILOM for the server.  Reset the server and start the console.  When the BIOS loads, select the boot menu, usually with Ctrl-P.  This will give you a menu of devices to boot from, including all of the NICs.  Select the NIC you want to boot from.  Its position in the list is a good indication of what network number Solaris will give the device. In this case, we want to boot from the 5th interface (GB_4, net4).  Pick it and start the boot processes.  When it starts to boot, you will see the MAC address for the interface Once you have the network instance and the MAC, go through the same process of declaring the asset as in the SPARC case.  This associates the additional network interface with the server.. Creating an OS Provisioning Plan The simplest way to do the boot via an alternate interface on an x86 system is to do a manual boot.  Update the OS provisioning profile as in the SPARC case to reflect the fact that we are booting from a different interface.  Update, in this case, the network boot device to be GB_4/net4, or the device corresponding to your network instance number.  Configure the profile to support manual network boot by checking the box for manual boot in the OS Provisioning profile. Booting the System Once you have created a profile and plan to support booting from the additional NIC, we are ready to install the server. Again, from the ILOM, reset the system and start the console.  When the BIOS loads, select boot from the Boot Menu as above.  Select the network interface from the list as before and start the boot process.  When the grub bootloader loads, the default boot image is the Solaris Text Installer.  On the grub menu, select Automated Installer and Ops Center takes over from there. Lessons The key lesson from all of this is that Ops Center is a valuable tool for provisioning servers whether they are connected via built-in network interfaces or via high-speed NICs on cards.  This is great news for modern datacenters using converged network infrastructures.  The process works for both SPARC and x86 Solaris installations.  And it's easy and repeatable.

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  • Beanshell in Ant yielding, "Unable to create javax script engine for beanshell"

    - by John B.
    Greeting, I'm trying to put some Beanshell script in my Ant build.xml file. I've followed the Ant manual as well as I can but I keep getting "Unable to create javax script engine for beanshell" when I run Ant. Here is the test target I wrote mostly from examples in the Ant manual: <target name="test-target"> <script language="beanshell" setbeans="true"> <classpath> <fileset dir="c:\TEMP" includes="*.jar" /> </classpath> System.out.println("Hello world"); </script> </target> My beanshell "bsh-2.0b4.jar" file is on the script task's classpath the way the manual recommended. Hope I have the right file. I'm working in c:\TEMP right now. I've been googling and trying for a while now. Any ideas would be greatly appreciated. Thanks.

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  • How to use Festival Text To Speech C/C++ API

    - by Peeyush
    I want to use Festival TTS with my C++ programme. So i have downloaded all files form http://www.cstr.ed.ac.uk/downloads/festival/2.0.95/ then i start reading manual(http://www.cstr.ed.ac.uk/projects/festival/manual/festival_28.html) for C++ API but in manual they says that: In order to use Festival you must include festival/src/include/festival.h' which in turn will include the necessary other include files infestival/src/include' and speech_tools/include' you should ensure these are included in the include path for you your program. Also you will need to link your program withfestival/src/lib/libFestival.a', speech_tools/lib/libestools.a',speech_tools/lib/libestbase.a' and `speech_tools/lib/libeststring.a' as well as any other optional libraries such as net audio. " I am using UBUNTU 10.04(festival package is by default installed and i can use it form terminal by festival command) and GCC 4.4.3 but the problem is that i am new to GCC and i am not understanding which files i have to include in order to run my C++ code and i also don't know how to link libraries with my c++ code. So please tell me exactly which files i have to include and how to link with libraries if anyone already use festival tts with c++ then please post your code Thanks

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  • php (rar) i want to rar a folder using rar on Ubuntu (linux) by php (on dedi server) noob

    - by Steve
    hey guyz i want rar (not tar) my folder on my server by using php RAR RAR 3.93 Copyright (c) 1993-2010 Alexander Roshal 15 Mar 2010 Registered to my real name OS Ubuntu Release (Karmic) kernel linux 2.6.32.2-xxxx-grs-ipv4-32 Gnome 2.28.1 latest php an lighthttpd i have tried these things http://php.net/manual/en/function.escapeshellarg.php // may be wrong code http://php.net/manual/en/function.exec.php http://php.net/manual/en/function.shell-exec.php my command (working in ssh and nautilus script) rar a -m0 /where/file/will/saved/file_name.rar /location/ti/data/dir/datafolder php code $log=Shell_exec("rar a -m0 /where/file/will/saved/file_name.rar /location/ti/data/dir/datafolder"); echo $log; one method is left which i don't know how to use and its working on server that is by somefile_to_execute_command.sh i have to execute .sh file from php need to send some variables (command) and i tried this method can rar file with a script named RapidLeech but its rar from only its own files dir only :( but i want to do in different directories. Rapid Leech rar class http://paste2.org/p/791668 i m able run shell command with php (cp(copy),mv(move),ls(directory list),rm(remove aka delete)) but got failed to run rar i gives no output i also tried to given path rar and i used alot commands with php Shell_exec function and working like they work with ssh and i have tried almost 80 % method given on net and failed from last 3days i m over now plz help me i need php script file working plz reply if u have any info n code and experience about rar and this kinda :( problem i m 99% noob just used code mean search Google collect script make my own working thing (for personal use only) n now i m failed to rar folder and file :(( now plz provide me code plz don't talk in technical language because i m just reading my first php book (for dummies :D) mean noob and 0.1 plz help me as much u can thankx

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  • Facebook Connect: Permissions Error [200] using "stream.publish" with PHP

    - by Sarah
    Hi all, I've been implementing Facebook Connect into a site and am using both the PHP API, to allow me to automatically post data to a user's wall, as well as the JS API, for manual posting, permissions dialogs, etc. When the user uses the manual method it works 100%...the popups are displayed correctly, and the data gets posted to their wall properly. However, when I try to use the PHP API I am getting inconsistencies. When I try posting automatically using the PHP API using one account it works perfect, every time. But for some other accounts it never works, always returning "Permissions error." The error code is 200, and I've checked the Facebook API documentation and it's pretty vague, saying only "Permissions error. The application does not have permission to perform this action." But that's not true, since it works on some accounts and doesn't work on others. First, I've made sure that the users in question have enabled the extended permission "publish_stream" and that the manual method using the JS API works, so it doesn't seem to be a problem with those specific permissions. There are no apparent differences between the Facebook accounts I've used. So my question is has anyone run into this problem and found a solution to it? Is there some sort of other permission setting that users must enable for this to work? I've been searching Google and these forums but have not found any solution. The request I am sending is: (Note: The content/image url/link url are not the actual data I use) $attachment = array( 'caption' => '{*actor*} commented on <title> "<comment>"', 'media' => array( array( 'type' => 'image', 'src' => 'http://www.test.com/image.jpg', 'href' => 'http://www.test.com' ) ) ); $Facebook->api_client->stream_publish('', $attachment); Thanks, Sarah

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  • How to find intersect rows when condition depend on some columns in one table

    - by user3695637
    Table subscribe subscriber | subscribeto (columns) 1 | 5 1 | 6 1 | 7 1 | 8 1 | 9 1 | 10 2 | 5 2 | 6 2 | 7 There are two users that have id 1 and 2. They subscribe to various user and I inserted these data to table subscribe. Column subscriber indicates who is subscriber and column subscribeto indicates who they've subscribe to. From the above table can conclude that; user id=1 subscribed to 6 users user id=2 subscribed to 3 users I want to find manual of subscription (like Facebook is manual friends) user 1 subscribe to user 5,6,7,8,9,10 user 2 subscribe to user 5,6,7 So, Manual subscription of user 1 and 2 are: 5,6,7 And I'm trying to create SQL statement.. I give you user table for my SQL statement and I think we can use only subscribe table but I can't figure out. Table user userid (columns) 1 2 3 ... ... SQL "select * from user where (select count( 1 ) from subscribe where subscriber = '1' and subscribeto = user.userid) and (select count( 1 ) from subscribe where subscriber = '2' and subscribeto = user.userid);" This SQL can work correctly, but it very slow for thousands of columns. Please provide better SQL for me, Thanks.

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  • Towards Database Continuous Delivery – What Next after Continuous Integration? A Checklist

    - by Ben Rees
    .dbd-banner p{ font-size:0.75em; padding:0 0 10px; margin:0 } .dbd-banner p span{ color:#675C6D; } .dbd-banner p:last-child{ padding:0; } @media ALL and (max-width:640px){ .dbd-banner{ background:#f0f0f0; padding:5px; color:#333; margin-top: 5px; } } -- Database delivery patterns & practices STAGE 4 AUTOMATED DEPLOYMENT If you’ve been fortunate enough to get to the stage where you’ve implemented some sort of continuous integration process for your database updates, then hopefully you’re seeing the benefits of that investment – constant feedback on changes your devs are making, advanced warning of data loss (prior to the production release on Saturday night!), a nice suite of automated tests to check business logic, so you know it’s going to work when it goes live, and so on. But what next? What can you do to improve your delivery process further, moving towards a full continuous delivery process for your database? In this article I describe some of the issues you might need to tackle on the next stage of this journey, and how to plan to overcome those obstacles before they appear. Our Database Delivery Learning Program consists of four stages, really three – source controlling a database, running continuous integration processes, then how to set up automated deployment (the middle stage is split in two – basic and advanced continuous integration, making four stages in total). If you’ve managed to work through the first three of these stages – source control, basic, then advanced CI, then you should have a solid change management process set up where, every time one of your team checks in a change to your database (whether schema or static reference data), this change gets fully tested automatically by your CI server. But this is only part of the story. Great, we know that our updates work, that the upgrade process works, that the upgrade isn’t going to wipe our 4Tb of production data with a single DROP TABLE. But – how do you get this (fully tested) release live? Continuous delivery means being always ready to release your software at any point in time. There’s a significant gap between your latest version being tested, and it being easily releasable. Just a quick note on terminology – there’s a nice piece here from Atlassian on the difference between continuous integration, continuous delivery and continuous deployment. This piece also gives a nice description of the benefits of continuous delivery. These benefits have been summed up by Jez Humble at Thoughtworks as: “Continuous delivery is a set of principles and practices to reduce the cost, time, and risk of delivering incremental changes to users” There’s another really useful piece here on Simple-Talk about the need for continuous delivery and how it applies to the database written by Phil Factor – specifically the extra needs and complexities of implementing a full CD solution for the database (compared to just implementing CD for, say, a web app). So, hopefully you’re convinced of moving on the the next stage! The next step after CI is to get some sort of automated deployment (or “release management”) process set up. But what should I do next? What do I need to plan and think about for getting my automated database deployment process set up? Can’t I just install one of the many release management tools available and hey presto, I’m ready! If only it were that simple. Below I list some of the areas that it’s worth spending a little time on, where a little planning and prep could go a long way. It’s also worth pointing out, that this should really be an evolving process. Depending on your starting point of course, it can be a long journey from your current setup to a full continuous delivery pipeline. If you’ve got a CI mechanism in place, you’re certainly a long way down that path. Nevertheless, we’d recommend evolving your process incrementally. Pages 157 and 129-141 of the book on Continuous Delivery (by Jez Humble and Dave Farley) have some great guidance on building up a pipeline incrementally: http://www.amazon.com/Continuous-Delivery-Deployment-Automation-Addison-Wesley/dp/0321601912 For now, in this post, we’ll look at the following areas for your checklist: You and Your Team Environments The Deployment Process Rollback and Recovery Development Practices You and Your Team It’s a cliché in the DevOps community that “It’s not all about processes and tools, really it’s all about a culture”. As stated in this DevOps report from Puppet Labs: “DevOps processes and tooling contribute to high performance, but these practices alone aren’t enough to achieve organizational success. The most common barriers to DevOps adoption are cultural: lack of manager or team buy-in, or the value of DevOps isn’t understood outside of a specific group”. Like most clichés, there’s truth in there – if you want to set up a database continuous delivery process, you need to get your boss, your department, your company (if relevant) onside. Why? Because it’s an investment with the benefits coming way down the line. But the benefits are huge – for HP, in the book A Practical Approach to Large-Scale Agile Development: How HP Transformed LaserJet FutureSmart Firmware, these are summarized as: -2008 to present: overall development costs reduced by 40% -Number of programs under development increased by 140% -Development costs per program down 78% -Firmware resources now driving innovation increased by a factor of 8 (from 5% working on new features to 40% But what does this mean? It means that, when moving to the next stage, to make that extra investment in automating your deployment process, it helps a lot if everyone is convinced that this is a good thing. That they understand the benefits of automated deployment and are willing to make the effort to transform to a new way of working. Incidentally, if you’re ever struggling to convince someone of the value I’d strongly recommend just buying them a copy of this book – a great read, and a very practical guide to how it can really work at a large org. I’ve spoken to many customers who have implemented database CI who describe their deployment process as “The point where automation breaks down. Up to that point, the CI process runs, untouched by human hand, but as soon as that’s finished we revert to manual.” This deployment process can involve, for example, a DBA manually comparing an environment (say, QA) to production, creating the upgrade scripts, reading through them, checking them against an Excel document emailed to him/her the night before, turning to page 29 in his/her notebook to double-check how replication is switched off and on for deployments, and so on and so on. Painful, error-prone and lengthy. But the point is, if this is something like your deployment process, telling your DBA “We’re changing everything you do and your toolset next week, to automate most of your role – that’s okay isn’t it?” isn’t likely to go down well. There’s some work here to bring him/her onside – to explain what you’re doing, why there will still be control of the deployment process and so on. Or of course, if you’re the DBA looking after this process, you have to do a similar job in reverse. You may have researched and worked out how you’d like to change your methodology to start automating your painful release process, but do the dev team know this? What if they have to start producing different artifacts for you? Will they be happy with this? Worth talking to them, to find out. As well as talking to your DBA/dev team, the other group to get involved before implementation is your manager. And possibly your manager’s manager too. As mentioned, unless there’s buy-in “from the top”, you’re going to hit problems when the implementation starts to get rocky (and what tool/process implementations don’t get rocky?!). You need to have support from someone senior in your organisation – someone you can turn to when you need help with a delayed implementation, lack of resources or lack of progress. Actions: Get your DBA involved (or whoever looks after live deployments) and discuss what you’re planning to do or, if you’re the DBA yourself, get the dev team up-to-speed with your plans, Get your boss involved too and make sure he/she is bought in to the investment. Environments Where are you going to deploy to? And really this question is – what environments do you want set up for your deployment pipeline? Assume everyone has “Production”, but do you have a QA environment? Dedicated development environments for each dev? Proper pre-production? I’ve seen every setup under the sun, and there is often a big difference between “What we want, to do continuous delivery properly” and “What we’re currently stuck with”. Some of these differences are: What we want What we’ve got Each developer with their own dedicated database environment A single shared “development” environment, used by everyone at once An Integration box used to test the integration of all check-ins via the CI process, along with a full suite of unit-tests running on that machine In fact if you have a CI process running, you’re likely to have some sort of integration server running (even if you don’t call it that!). Whether you have a full suite of unit tests running is a different question… Separate QA environment used explicitly for manual testing prior to release “We just test on the dev environments, or maybe pre-production” A proper pre-production (or “staging”) box that matches production as closely as possible Hopefully a pre-production box of some sort. But does it match production closely!? A production environment reproducible from source control A production box which has drifted significantly from anything in source control The big question is – how much time and effort are you going to invest in fixing these issues? In reality this just involves figuring out which new databases you’re going to create and where they’ll be hosted – VMs? Cloud-based? What about size/data issues – what data are you going to include on dev environments? Does it need to be masked to protect access to production data? And often the amount of work here really depends on whether you’re working on a new, greenfield project, or trying to update an existing, brownfield application. There’s a world if difference between starting from scratch with 4 or 5 clean environments (reproducible from source control of course!), and trying to re-purpose and tweak a set of existing databases, with all of their surrounding processes and quirks. But for a proper release management process, ideally you have: Dedicated development databases, An Integration server used for testing continuous integration and running unit tests. [NB: This is the point at which deployments are automatic, without human intervention. Each deployment after this point is a one-click (but human) action], QA – QA engineers use a one-click deployment process to automatically* deploy chosen releases to QA for testing, Pre-production. The environment you use to test the production release process, Production. * A note on the use of the word “automatic” – when carrying out automated deployments this does not mean that the deployment is happening without human intervention (i.e. that something is just deploying over and over again). It means that the process of carrying out the deployment is automatic in that it’s not a person manually running through a checklist or set of actions. The deployment still requires a single-click from a user. Actions: Get your environments set up and ready, Set access permissions appropriately, Make sure everyone understands what the environments will be used for (it’s not a “free-for-all” with all environments to be accessed, played with and changed by development). The Deployment Process As described earlier, most existing database deployment processes are pretty manual. The following is a description of a process we hear very often when we ask customers “How do your database changes get live? How does your manual process work?” Check pre-production matches production (use a schema compare tool, like SQL Compare). Sometimes done by taking a backup from production and restoring in to pre-prod, Again, use a schema compare tool to find the differences between the latest version of the database ready to go live (i.e. what the team have been developing). This generates a script, User (generally, the DBA), reviews the script. This often involves manually checking updates against a spreadsheet or similar, Run the script on pre-production, and check there are no errors (i.e. it upgrades pre-production to what you hoped), If all working, run the script on production.* * this assumes there’s no problem with production drifting away from pre-production in the interim time period (i.e. someone has hacked something in to the production box without going through the proper change management process). This difference could undermine the validity of your pre-production deployment test. Red Gate is currently working on a free tool to detect this problem – sign up here at www.sqllighthouse.com, if you’re interested in testing early versions. There are several variations on this process – some better, some much worse! How do you automate this? In particular, step 3 – surely you can’t automate a DBA checking through a script, that everything is in order!? The key point here is to plan what you want in your new deployment process. There are so many options. At one extreme, pure continuous deployment – whenever a dev checks something in to source control, the CI process runs (including extensive and thorough testing!), before the deployment process keys in and automatically deploys that change to the live box. Not for the faint hearted – and really not something we recommend. At the other extreme, you might be more comfortable with a semi-automated process – the pre-production/production matching process is automated (with an error thrown if these environments don’t match), followed by a manual intervention, allowing for script approval by the DBA. One he/she clicks “Okay, I’m happy for that to go live”, the latter stages automatically take the script through to live. And anything in between of course – and other variations. But we’d strongly recommended sitting down with a whiteboard and your team, and spending a couple of hours mapping out “What do we do now?”, “What do we actually want?”, “What will satisfy our needs for continuous delivery, but still maintaining some sort of continuous control over the process?” NB: Most of what we’re discussing here is about production deployments. It’s important to note that you will also need to map out a deployment process for earlier environments (for example QA). However, these are likely to be less onerous, and many customers opt for a much more automated process for these boxes. Actions: Sit down with your team and a whiteboard, and draw out the answers to the questions above for your production deployments – “What do we do now?”, “What do we actually want?”, “What will satisfy our needs for continuous delivery, but still maintaining some sort of continuous control over the process?” Repeat for earlier environments (QA and so on). Rollback and Recovery If only every deployment went according to plan! Unfortunately they don’t – and when things go wrong, you need a rollback or recovery plan for what you’re going to do in that situation. Once you move in to a more automated database deployment process, you’re far more likely to be deploying more frequently than before. No longer once every 6 months, maybe now once per week, or even daily. Hence the need for a quick rollback or recovery process becomes paramount, and should be planned for. NB: These are mainly scenarios for handling rollbacks after the transaction has been committed. If a failure is detected during the transaction, the whole transaction can just be rolled back, no problem. There are various options, which we’ll explore in subsequent articles, things like: Immediately restore from backup, Have a pre-tested rollback script (remembering that really this is a “roll-forward” script – there’s not really such a thing as a rollback script for a database!) Have fallback environments – for example, using a blue-green deployment pattern. Different options have pros and cons – some are easier to set up, some require more investment in infrastructure; and of course some work better than others (the key issue with using backups, is loss of the interim transaction data that has been added between the failed deployment and the restore). The best mechanism will be primarily dependent on how your application works and how much you need a cast-iron failsafe mechanism. Actions: Work out an appropriate rollback strategy based on how your application and business works, your appetite for investment and requirements for a completely failsafe process. Development Practices This is perhaps the more difficult area for people to tackle. The process by which you can deploy database updates is actually intrinsically linked with the patterns and practices used to develop that database and linked application. So you need to decide whether you want to implement some changes to the way your developers actually develop the database (particularly schema changes) to make the deployment process easier. A good example is the pattern “Branch by abstraction”. Explained nicely here, by Martin Fowler, this is a process that can be used to make significant database changes (e.g. splitting a table) in a step-wise manner so that you can always roll back, without data loss – by making incremental updates to the database backward compatible. Slides 103-108 of the following slidedeck, from Niek Bartholomeus explain the process: https://speakerdeck.com/niekbartho/orchestration-in-meatspace As these slides show, by making a significant schema change in multiple steps – where each step can be rolled back without any loss of new data – this affords the release team the opportunity to have zero-downtime deployments with considerably less stress (because if an increment goes wrong, they can roll back easily). There are plenty more great patterns that can be implemented – the book Refactoring Databases, by Scott Ambler and Pramod Sadalage is a great read, if this is a direction you want to go in: http://www.amazon.com/Refactoring-Databases-Evolutionary-paperback-Addison-Wesley/dp/0321774515 But the question is – how much of this investment are you willing to make? How often are you making significant schema changes that would require these best practices? Again, there’s a difference here between migrating old projects and starting afresh – with the latter it’s much easier to instigate best practice from the start. Actions: For your business, work out how far down the path you want to go, amending your database development patterns to “best practice”. It’s a trade-off between implementing quality processes, and the necessity to do so (depending on how often you make complex changes). Socialise these changes with your development group. No-one likes having “best practice” changes imposed on them, so good to introduce these ideas and the rationale behind them early.   Summary The next stages of implementing a continuous delivery pipeline for your database changes (once you have CI up and running) require a little pre-planning, if you want to get the most out of the work, and for the implementation to go smoothly. We’ve covered some of the checklist of areas to consider – mainly in the areas of “Getting the team ready for the changes that are coming” and “Planning our your pipeline, environments, patterns and practices for development”, though there will be more detail, depending on where you’re coming from – and where you want to get to. This article is part of our database delivery patterns & practices series on Simple Talk. Find more articles for version control, automated testing, continuous integration & deployment.

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  • modprobe vboxguest failed

    - by Andrew123321
    I am running an Ubuntu Server (12.0.4-beta2; kernel 3.2.0) in VirtualBox (host is Win7) and I want to use shared folders. I've followed the manual to set up vbox guest additions http://www.virtualbox.org/manual/ch04.html#idp5801200 but this error occurs with every startup: Starting the VirtualBox Guest Additions ...fail! (modprobe vboxguest failed) Starting VirtualBox Guest Addition service VirtualBox Additions module not loaded! When I try it myself: $ modprobe vboxguest FATAL: Module vboxguest not found. Did I do something wrong, what do I need to fix it? Thanks for help.

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