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• Virtual Developer Day: Oracle Fusion Developmen

  - by kellsey.ruppel

  Virtual Developer Day: Oracle Fusion Development Register now for this FREE hands-on online workshop Get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staffOracle Application Development Framework (ADF) is the standards based, strategic framework for Oracle Fusion Applications and Oracle Fusion Middleware.  Oracle ADF’s integration with the Oracle SOA Suite, Oracle WebCenter and Oracle BI creates a complete productive development platform for your custom applications. Join us at this FREE virtual event and learn the latest in Fusion Development including: Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle ADF development with Eclipse Oracle WebCenter Portal and ADF Development Application Lifecycle Management with ADF Building Process Centric Applications with ADF and BPM Oracle Business Intelligence and ADF Integration Live Q&A chats with Oracle technical staff Developer lead, manager or architect – this event has something for everyone. Don’t miss this opportunity.  Tuesday, July 10, 20129:00 a.m. PT. – 1:00 p.m. PT11:00 a.m. CT – 3:00 p.m. CT12:00 p.m. ET – 4:00 p.m. ET1:00 p.m. BRT – 5:00 p.m. BRT Register online now! for this FREE event Agenda 9:00 a.m. Opening 9:30 a.m. Keynote: Oracle Fusion Development Track 1Introduction to Fusion Development Track 2What's New in Fusion Development Track 3Fusion Development in the Enterprise 10:00 a.m. Is Oracle ADF Development Faster and Simpler than Oracle Forms, APEX or .Net? Mobile Application Development with ADF Mobile Oracle WebCenter Portal and ADF Development 11:00 a.m. Rich Web UI made simple – an ADF Faces Overview Oracle Enterprise Pack for Eclipse - ADF Development Building Process Centric Applications with ADF and BPM 12:00 noon Next Generation Controller for JSF Application Lifecycle Management for ADF Oracle Business Intelligence and ADF Integration *Hands On Lab – WebCenter and ADF Lab w/ JDeveloper – Lab materials will be provided ahead of the event to give you ample time to work through the lab and increase the productivity of the live chat sessions the day of the event. Sessions abstractsRegister online now! for this FREE event Copyright © 2012, Oracle Corporation and/or its affiliates.All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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• Dawn of the Enterprise Social Developer

  - by Mike Stiles

  Social is not just for poking friends, posting videos of cats playing pianos, or even just for brand marketing anymore. It has become a key form of communication internally and externally across every area of the enterprise. As a Java developer, are you positioning yourself for the integration of social into enterprise business systems that’s on the near horizon? Because it’s the work you do and the applications you build that will influence what the social-enabled enterprise is going to look like and how it’s going to operate. But as a social developer, step one is wrapping your arms around all the things that are possible. Traditionally, the best exploration, brainstorming and innovation come from collaborating with other developers. That’s how the big questions can be hashed (or hacked) out. Is Java the best social development environment? If not, what is? What’s already being done in terms of application integration? The JavaOne Social Developer Program will offer up a series of talks and events on those very issues Tuesday, October 2 at the San Francisco Hilton. If you’re interested in embarking on this newest frontier of enterprise social development, you can connect with others who are thinking the same thing and get moving on your first project.Talks will include: Emergence Of The Social EnterpriseExtending Social into Enterprise Applications and Business ProcessesIntro to Open Graph and Facebook's APIs Building the Next Wave of Social Commerce Platforms Social Data and the Enterprise LinkedIn: A Professional Network Built with Java Technologies and Agile Practice Social Developer Hackathon In addition to these learning and discussion opportunities, you might consider joining the new Oracle Social Developer Community (OSDC), where the interaction and collaboration can continue indefinitely. It doesn’t take a lot of tea leaf reading to know that the cloud will house the enterprise technology of the future, and social (as well as the rich data it brings) is going to be a major part of that as social integrates across every business function as there’s proven value for consumer facing initiatives. The next phase of social development is going to involve combining enterprise data from multiple sources, new and existing, social and traditional, in order to tell compelling and usable stories. And social is coming to the enterprise quickly, meaning you as a development leader should seek to understand not just what's worked on the consumer side, but what aspects of those successes can be applied inside the organization. Get educated, get connected, and consider registering for this forward-looking event now to get started with enterprise social development.

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• What are the software design essentials? [closed]

  - by Craig Schwarze

  I've decided to create a 1 page "cheat sheet" of essential software design principles for my programmers. It doesn't explain the principles in any great depth, but is simply there as a reference and a reminder. Here's what I've come up with - I would welcome your comments. What have I left out? What have I explained poorly? What is there that shouldn't be? Basic Design Principles The Principle of Least Surprise – your solution should be obvious, predictable and consistent. Keep It Simple Stupid (KISS) - the simplest solution is usually the best one. You Ain’t Gonna Need It (YAGNI) - create a solution for the current problem rather than what might happen in the future. Don’t Repeat Yourself (DRY) - rigorously remove duplication from your design and code. Advanced Design Principles Program to an interface, not an implementation – Don’t declare variables to be of a particular concrete class. Rather, declare them to an interface, and instantiate them using a creational pattern. Favour composition over inheritance – Don’t overuse inheritance. In most cases, rich behaviour is best added by instantiating objects, rather than inheriting from classes. Strive for loosely coupled designs – Minimise the interdependencies between objects. They should be able to interact with minimal knowledge of each other via small, tightly defined interfaces. Principle of Least Knowledge – Also called the “Law of Demeter”, and is colloquially summarised as “Only talk to your friends”. Specifically, a method in an object should only invoke methods on the object itself, objects passed as a parameter to the method, any object the method creates, any components of the object. SOLID Design Principles Single Responsibility Principle – Each class should have one well defined purpose, and only one reason to change. This reduces the fragility of your code, and makes it much more maintainable. Open/Close Principle – A class should be open to extension, but closed to modification. In practice, this means extracting the code that is most likely to change to another class, and then injecting it as required via an appropriate pattern. Liskov Substitution Principle – Subtypes must be substitutable for their base types. Essentially, get your inheritance right. In the classic example, type square should not inherit from type rectangle, as they have different properties (you can independently set the sides of a rectangle). Instead, both should inherit from type shape. Interface Segregation Principle – Clients should not be forced to depend upon methods they do not use. Don’t have fat interfaces, rather split them up into smaller, behaviour centric interfaces. Dependency Inversion Principle – There are two parts to this principle: High-level modules should not depend on low-level modules. Both should depend on abstractions. Abstractions should not depend on details. Details should depend on abstractions. In modern development, this is often handled by an IoC (Inversion of Control) container.

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• Are there deprecated practices for multithread and multiprocessor programming that I should no longer use?

  - by DeveloperDon

  In the early days of FORTRAN and BASIC, essentially all programs were written with GOTO statements. The result was spaghetti code and the solution was structured programming. Similarly, pointers can have difficult to control characteristics in our programs. C++ started with plenty of pointers, but use of references are recommended. Libraries like STL can reduce some of our dependency. There are also idioms to create smart pointers that have better characteristics, and some version of C++ permit references and managed code. Programming practices like inheritance and polymorphism use a lot of pointers behind the scenes (just as for, while, do structured programming generates code filled with branch instructions). Languages like Java eliminate pointers and use garbage collection to manage dynamically allocated data instead of depending on programmers to match all their new and delete statements. In my reading, I have seen examples of multi-process and multi-thread programming that don't seem to use semaphores. Do they use the same thing with different names or do they have new ways of structuring protection of resources from concurrent use? For example, a specific example of a system for multithread programming with multicore processors is OpenMP. It represents a critical region as follows, without the use of semaphores, which seem not to be included in the environment. th_id = omp_get_thread_num(); #pragma omp critical { cout << "Hello World from thread " << th_id << '\n'; } This example is an excerpt from: http://en.wikipedia.org/wiki/OpenMP Alternatively, similar protection of threads from each other using semaphores with functions wait() and signal() might look like this: wait(sem); th_id = get_thread_num(); cout << "Hello World from thread " << th_id << '\n'; signal(sem); In this example, things are pretty simple, and just a simple review is enough to show the wait() and signal() calls are matched and even with a lot of concurrency, thread safety is provided. But other algorithms are more complicated and use multiple semaphores (both binary and counting) spread across multiple functions with complex conditions that can be called by many threads. The consequences of creating deadlock or failing to make things thread safe can be hard to manage. Do these systems like OpenMP eliminate the problems with semaphores? Do they move the problem somewhere else? How do I transform my favorite semaphore using algorithm to not use semaphores anymore?

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• ArchBeat Link-o-Rama for 2012-05-31

  - by Bob Rhubart

  Eclipse DemoCamp - June 2012 - Redwood Shores, CA wiki.eclipse.org Oracle HQ 10 Twin Dolphin Dr. Redwood Shores, CA Presentations: The evolution of Java persistence, Doug Clarke, EclipseLink Project Lead, Oracle Eclipse Project Sapphire, Konstantin Komissarchik, Sapphire Project Lead, Oracle Developing Rich ADF Applications with Java EE, Greg Stachnick, Oracle Leveraging OSGi In The Enterprise, Kamal Muralidharan, Lead Engineer, eBay NVIDIA Nsight Eclipse Edition, Goodwin (Tech lead - Visual tools), Eugene Ostroukhov (Senior engineer – Visual tools)   BI Architecture Master Class for Partners - Oracle Architecture Unplugged blogs.oracle.com June 21, 2012 This workshop will be highly interactive and is aimed at Oracle OPN member partners who are IT Architects and BI+W specialists. This will be a highly interactive session and does not involve slide presentations or product feature details, it addresses IT-Architectural issues and considerations for the IT-Architect Community. 2012 Oracle Fusion Middleware Innovation Awards - Win a FREE Pass to Oracle OpenWorld 2012 in SF www.oracle.com Share your use of Oracle Fusion Middleware solutions and how they help your organization drive business innovation. You just might win a free pass to Oracle Openworld 2012 in San Francisco. Deadline for submissions in July 17, 2012. IT professionals: Very much the time to change our approach | Andy Mulholland www.capgemini.com This final post by retiring Capgemini CTO blogger Andy Mulholland is a must-read for anyone in IT. 10 Great WebCenter Sites Resources (FatWire) | John Brunswick www.johnbrunswick.com John Brunswick shares "some good resources that span the WebCenter Sites and FatWire brands, to get a consolidated list of helpful destinations for ongoing education." Cloning a WebCenter Portal Managed Server | Maiko Rocha blogs.oracle.com WebCenter and ADF A-Team blogger Maiko Rocha shows how to easily add a new managed server to a single-node domain to make it a cluster. Sorting and Filtering By Model-Based LOV Display Value | Steven Davelaar blogs.oracle.com How-to by WebCenter and ADF A-Team blogger Steven Davelaar. Designing and Developing Cross-Cutting Features | Stephen Rylander www.infoq.com Architects are often tasked with a business feature that must span systems. This article by will provide strategies to handle the change and guide your thinking about separating system boundaries and what that means for your technical design. Thought for the Day "A committee is a group of people who individually can do nothing, but who, as a group, can meet and decide that nothing can be done." — Fred Allen (5/31/1894 – 3/17/1956) Source: Brainy Quote

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• Windows Desktop Virtualization Gets Easier

  - by andrewbrust

  This past Thursday, Microsoft announced that Windows (7) Virtual PC (WVPC) and its XP Mode feature would no longer require hardware assisted virtualization (HAV).  That means any PC running Windows 7 Pro, or higher, can now run this software.  And that’s a great thing because, as I noted in a post almost five month ago, determining whether a given PC you might be planning to buy actually offers HAV can be extremely difficult.  That meant even dedicated, sophisticated PC users, with a budget for new hardware, might be blocked from using this technology.  And that was just plain silly. One of the features offered by WVPC, and utilized heavily by XP Mode, is the concept of virtual applications: apps within a guest VM that can actually run within the host’s desktop environment.  I find this feature so powerful that my February Redmond Review column entertained the notion of a future version of Windows that runs all applications in this manner. The elimination of the HAV requirement for XP Mode and WVPC was just one of many virtualization-related announcements Microsoft made on Thursday.  And, interestingly, most of the others were also desktop-related, rather than server-related.  This is a welcome change from the multi-year period in which Microsoft enhanced its server virtualization lineup (in Hyper-V) and let the desktop platform fester.  Microsoft now seems to understand desktop virtualization is in high-demand and strengthens the Windows franchise.  As I explained in the column, even cloud computing can have a desktop spin if desktop virtualization is part of the equation. One company that knows this well is Citrix, and a closer alliance between Microsoft and Citrix was one of the many announcements from Thursday.  In fact, there’s a whole Web site dedicated to the alliance at http://www.citrixandmicrosoft.com/. I’d love to see virtual applications and entire virtual desktops offered as Azure-branded services.  This could allow me to run, for example, the full Office client on a variety of desktops I might use, and for large organizations it could easily reduce the expense, burden and duration of the deployment cycle for new versions of Office.  Business Intelligence providers, including my own firm, twentysix New York, would find great relief in enabling their customers to run the newest version of Excel, with the latest BI capabilities, instead of having to wait the requisite two to three years it takes for many Fortune 500 customers to upgrade. Microsoft should do more, and faster.  WVPC still does not support 64-bit guest images, even on 64-bit hosts.  That needs to be fixed.  File access from the guest to the host needs to be improved (right now, it’s done through Terminal Services/Remote Desktop file sharing, and it’s slow) and VM load times need to be significantly reduced before virtualized apps can become the norm.  (I suppose the advance of solid state drive technology will help there.) I do think these improvements will come, because Microsoft is focused on the virtual desktop now.  And that’s a smart focus to have.

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• Does Your Customer Engagement Create an Ah Feeling?

  - by Richard Lefebvre

  An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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• ArchBeat Link-o-Rama for 2012-06-14

  - by Bob Rhubart

  Duke's Choice Award Nominations Close Friday! | The Java Source The Duke's Choice Awards celebrate extreme innovation in the world of Java technology. Nominate an individual, a group or company who show the best in Java innovation. Nominate at Java.net/dukeschoice. Nominations are open until this Friday, June 15. Whole Lotta Virtualization Goin' On | Rick Ramsey The OTN Garage's Rick Ramsey shares a list of recent Virtualization articles available on OTN, along with a link to a video by The Killer, Mr Jerry Lee Lewis. A Pragmatic Path to Navigating your Infrastructure to the Cloud | The WebLogic Server Blog Ruma Sanyal offers an overview of a recent Oracle webcast featuring Gartner VP and Distinguished Analyst Andy Butler and Vice President and Gartner Fellow Massimo Pezzini. Migrating C/C++ embedded SQL code | Tom Laszewski Cloud migration expert Tom Laszewski explains the how-to in 5 easy steps. Aetna Dumps Its Siloed Enterprise Architecture for SOA | CIO.com CIO writer Stephanie Overby tells the story of how one major health insurance provider put the "Enterprise" back in Enterprise Architecture. (H/T to Joe McKendrick for this story.) Downloading specific video renditions in WebCenter Content | Kyle Hatlestad How-to from Oracle WebCenter & ADF A-Team blogger Kyle Hatlestad. Eclipse DemoCamp - June 2012 - Redwood Shores, CA Location: Oracle HQ - 10 Twin Dolphin Drive, Redwood Shores, CA (Map) Date and Time: Wednesday, June 13, 2012. From 6pm - 9pm Agenda: The evolution of Java persistence, Doug Clarke, EclipseLink Project Lead, Oracle Integrating BIRT into Applications, Ashwini Verma, Actuate Corporation Leveraging OSGi In The Enterprise, Kamal Muralidharan, Lead Engineer, eBay Developing Rich ADF Applications with Java EE, Greg Stachnick, Oracle NVIDIA® NsightTM Eclipse Edition, Goodwin (Tech lead - Visual tools), Eugene Ostroukhov (Senior engineer – Visual tools) 2012 Oracle Fusion Middleware Innovation Awards - Win a FREE Pass to Oracle OpenWorld 2012 in San Francisco Share your use of Oracle Fusion Middleware solutions and how they help your organization drive business innovation. You just might win a free pass to Oracle Openworld 2012 in San Francisco. Deadline for submissions in July 17, 2012. BI Architecture Master Class for Partners – Oracle Architecture Unplugged Date: June 21, 2012 No slides, no fluff. This workshop will be highly interactive and is aimed at Oracle OPN member partners who are IT Architects and BI+W specialists. The focus will be on architectural issues and considerations. DevOps: Evolving to Handle Disruption | JP Morgenthal The subject of DevOps came up this week during an OTN ArchBeat podcast interview with Ron Batra and James Baty on the role of the cloud architect (that program will be available in a few weeks). Morgenthal's article for InfoQ offers a good overview of what DevOps is and how it works. Thought for the Day "Elegance is not a dispensable luxury but a factor that decides between success and failure." — Edsger Dijkstra Source: softwarequotes.com

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• Chargeback and showback...both a 'throw back'

  - by llaszews

  Been getting asked again by customers and partners about chargeback and showback in the cloud so thought I would blog on my response to this question. Charge Back background, information and industry analysis: Cloud computing is all about shared resources. These shared resources are computer servers (including memory and CPU), network devices, hard disk storage, database servers, application servers, cooling, floor space, electricity and more. These resources are shared by departments within a company, or by a number of companies, when resources are hosted in the public or hybrid cloud. Currently, hosting providers that run other companies on their cloud platforms do not have an accurate way to measure the shared computing resources used by a specific user let alone used by a specific customer. Additionally, companies running their own cloud data centers, for private or hybrid clouds, have no way of measure and charging back the departments in the company that are using these shared cloud resources. In both cases, the lack of determine shared resource costs and to charge them back to the company, department or user that is using this resources is limited a clear measure of business benefit and impacting company’s ability to measure the Return on Investment (ROI). An IT chargeback system is an accounting strategy that applies the costs of IT services, hardware or software to the business unit in which they are used. This system contrasts with traditional IT accounting models in which a centralized department bears all of the IT costs in an organization and those costs are treated simply as corporate overhead. Showback involves showing the IT costs to a department or customer but not actually charging them for their IT usage. Showback is a gradual method of introducing chargeback into an enterprise. Most companies implement a show back mechanism before a full chargeback system is put in place. Oracle chargeback product: Oracle Enterprise Manager provides tools for defining detailed Chargeback plans spanning different metrics collected for each type of resources as well as defining Cost Centers for grouping costs across multiple developers. Chargeback plans can use not only usage based costs, but also configuration based costs (e.g. version of the platform) or fixed costs (e.g. flat-rate management fee). Chargeback has rich out of the box reports. Trending reports show how charge and resource consumption varies over time, while Summary reports show the breakdown of charges or usage by different dimensions such as Cost Center or Target Type. These reports help consumers in understanding how their charges relate to their consumption and also assist the IT department with budgeting and planning activities. With BI Publisher, the reports can be made available in a variety of formats such as PDF, HTML, Word, Excel or PowerPoint.

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• What are the arguments against parsing the Cthulhu way?

  - by smarmy53

  I have been assigned the task of implementing a Domain Specific Language for a tool that may become quite important for the company. The language is simple but not trivial, it already allows nested loops, string concatenation, etc. and it is practically sure that other constructs will be added as the project advances. I know by experience that writing a lexer/parser by hand -unless the grammar is trivial- is a time consuming and error prone process. So I was left with two options: a parser generator à la yacc or a combinator library like Parsec. The former was good as well but I picked the latter for various reasons, and implemented the solution in a functional language. The result is pretty spectacular to my eyes, the code is very concise, elegant and readable/fluent. I concede it may look a bit weird if you never programmed in anything other than java/c#, but then this would be true of anything not written in java/c#. At some point however, I've been literally attacked by a co-worker. After a quick glance at my screen he declared that the code is uncomprehensible and that I should not reinvent parsing but just use a stack and String.Split like everybody does. He made a lot of noise, and I could not convince him, partially because I've been taken by surprise and had no clear explanation, partially because his opinion was immutable (no pun intended). I even offered to explain him the language, but to no avail. I'm positive the discussion is going to re-surface in front of management, so I'm preparing some solid arguments. These are the first few reasons that come to my mind to avoid a String.Split-based solution: you need lot of ifs to handle special cases and things quickly spiral out of control lots of hardcoded array indexes makes maintenance painful extremely difficult to handle things like a function call as a method argument (ex. add( (add a, b), c) very difficult to provide meaningful error messages in case of syntax errors (very likely to happen) I'm all for simplicity, clarity and avoiding unnecessary smart-cryptic stuff, but I also believe it's a mistake to dumb down every part of the codebase so that even a burger flipper can understand it. It's the same argument I hear for not using interfaces, not adopting separation of concerns, copying-pasting code around, etc. A minimum of technical competence and willingness to learn is required to work on a software project after all. (I won't use this argument as it will probably sound offensive, and starting a war is not going to help anybody) What are your favorite arguments against parsing the Cthulhu way?* *of course if you can convince me he's right I'll be perfectly happy as well

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• Virtual Developer Day: Oracle Fusion Development

  - by mseika

  Get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staff. Oracle Application Development Framework (ADF) is the standards based, strategic framework for Oracle Fusion Applications and Oracle Fusion Middleware. Oracle ADF's integration with the Oracle SOA Suite, Oracle WebCenter and Oracle BI creates a complete productive development platform for your custom applications. Join us at this FREE virtual event and learn the latest in Fusion Development including: Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle ADF development with Eclipse Oracle WebCenter Portal and ADF Development Application Lifecycle Management with ADF Building Process Centric Applications with ADF and BPM Oracle Business Intelligence and ADF Integration Live Q&A chats with Oracle technical staff Developer lead, manager or architect – this event has something for everyone. Don't miss this opportunity December 11th, 2012 9:00 – 13:00 GMT 10:00 – 14:00 CET 12:00 – 16:00 AST 13:00 – 17:00 MSK 14:30 – 18:30 IST Register online now for this FREE event! Agenda 9:00 a.m. – 9:30 a.m. Opening 9:30 a.m. – 10:00 a.m. Keynote Oracle Fusion Development Track 1 Introduction to Fusion Development Track 2 What's New in Fusion Development Track 3 Fusion Development in the Enterprise Track 4 Hands On Lab - WebCenter Portal and ADF Lab w/ JDeveloper 10:00 a.m. – 11:00 a.m. Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle WebCenter Portal and ADF Development Lab materials can be found on event wiki here. Q&A about the lab is available throughout the event. 11:00 a.m. – 12:00 p.m. Rich Web UI made simple – an ADF Faces Overview Oracle Enterprise Pack for Eclipse - ADF Development Building Process Centric Applications with ADF and BPM 12:00 p.m. – 1:00 p.m. Next Generation Controller for JSF Application Lifecycle Management for ADF Oracle Business Intelligence and ADF Integration View Session Abstracts We look forward to welcoming you at this free event!

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• need some concrete examples on user stories, tasks and how they relate to functional and technical specifications

  - by gideon

  Little heads up, Im the only lonely dev building/planning/mocking my project as I go. Ive come up with a preview release that does only the core aspects of the system, with good business value and I've coded most of the UI as dirty throw-able mockups over nicely abstracted and very minimal base code. In the end I know quite well what my clients want on the whole. I can't take agile-ish cowboying anymore because Im completely dis-organized and have no paper plan and since my clients are happy, things are getting more complex with more features and ideas. So I started using and learning Agile & Scrum Here are my problems: I know what a functional spec is.(sample): Do all user stories and/or scenarios become part of the functional spec? I know what user stories and tasks are. Are these kinda user stories? I dont see any Business Value reason added to them. I made a mind map using freemind, I had problems like this: Actor : Finance Manager Can Add a Financial Plan into the system because well thats the point of it? What Business Value reason do I add for things like this? Example : A user needs to be able to add a blog article (in the blogger app) because..?? Its the point of a blogger app, it centers around that feature? How do I go into the finer details and system definitions: Actor: Finance Manager Action: Adds a finance plan. This adding is a complicated process with lots of steps. What User Story will describe what a finance plan in the system is ?? I can add it into the functional spec under definitions explaining what a finance plan is and how one needs to add it into the system, but how do I get to the backlog planning from there? Example: A Blog Article is mostly a textual document that can be written in rich text in the system. To add a blog article one must...... But how do you create backlog list/features out of this? Where are the user stories for what a blog article is and how one adds/removes it? Finally, I'm a little confused about the relations between functional specs and user stories. Will my spec contain user stories in them with UI mockups? Now will these user stories then branch out tasks which will make up something like a technical specification? Example : EditorUser Can add a blog article. Use XML to store blog article. Add a form to add blog. Add Windows Live Writer Support. That would be agile tasks but would that also be part of/or form the technical specs? Some concrete examples/answers of my questions would be nice!!

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• Content from Oracle Business Analytics Partner Forum 2013

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 This year’s EMEA Partner Forum (11th June - 14th June, 2013 in Milan, Italy) was well attended with 120 partners from countries around Europe and the Middle East. The presentation content for the main Plenary day and for the OBI, and Hyperion 11.1.2.3 breakout sessions is available to partners who attended. If you could not make it, and would like access to this material, please email to [email protected]. You can also get additional Hyperion content from the EPM Solution Factory page: for logon details please contact [email protected]. The keynote by Oracle VP Rich Clayton set the agenda, plus many partners presented their experiences, including Accenture, Deloitte, Tech Edge, iConsulting, RealDecoy, Rittman-Mead, and Aorta, covering a variety of topics such as: · 21st Century Business Analytics · The 21st Century CFO · Driving Profitability through Customer Experience · Exalytics Case Studies For details on the agenda and multi-day breakout sessions download here the Agenda.pdf. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• GNU/Linux interactive table content GUI editor?

  - by sdaau

  I often find myself in the need to gather data (say from the internet), into a table, for comparison reasons. I usually need the final table output in HTML or MediaWiki mostly, but often times also Latex. My biggest problem is that I often forget the correct table syntax for these markup languages, as well as what needs to be properly escaped in the inline data, for the table to render correctly. So, I often wish there was a GUI application, which provides a tabular framework - which I could stick "Always on Top" as a desktop window, and I could paste content into specific cells - before finally exporting the table as a code in the correct language. One application that partially allows this is Open/LibreOffice calc: The good thing here is that: I can drag and drop browser content into a specifically targeted table cell (here B2) "Rich" text / HTML code gets pasted For long content, the cell (column) width stays put as it originally was The bad thing is, that: when the cell height (due to content size) becomes larger than the calc window, it becomes nearly impossible to scroll calc contents up and down (at least with the mousewheel), as the view gets reset to top-right corner of the selected cell calc shows an "endless"/unlimited field of cells, so not exactly a "table" - which I find visually very confusing (and cognitively taxing) Can only export table to HTML What I would need is an application that: Allows for a limited size table, but with quick adding of rows and columns (e.g. via corresponding + buttons) Allows for quick setup of row and column height and width (as well as table size) Stays put at those sizes, regardless of size of content pasted in; if cell content overflows, cell scrollbars are shown (cell content could be possibly re-edited in a separate/new window); if table overflows over window size, window scrollbars are shown Exports table in multiple formats (I'd need both HTML and mediawiki), properly escaping cell content for each (possibility to strip HTML tags from content pasted in cells, to get plain text, is a plus) Targeting a specific cell in the table for the content paste operation is a must - it doesn't have to be drag'n'drop though, a right click over a cell with "Paste content" is enough. I'd also want the ability to click in a specific cell and type in (plain text) content immediately. So, my question is: is there an application out there that already does something like this? The reason I'm asking is that - as the screenshots show - for instance Libre/OpenOffice allows it, but only somewhat (as using it for that purpose is tedious). I know there exist some GUI editors for Linux (both for UI like guile or HTML like amaya); but I don't know them enough to pinpoint if any of them would offer this kind of functionality (and at least in my searches, that kind of functionality, if present in diverse software, seems not to be advertised). Note I'm not interested in styling an HTML table, which is why I haven't used "table designer" in the title, but "table editor" (in lack of better terms) - I'm interested in (quickly) adjusting row/column size of the table, and populating it with pasted data (which is possibly HTML) in a GUI; and finally exporting such a table as self-contained HTML (or other) code.

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• Introducing Agile development after traditional project inception

  - by Riggy

  About a year and a half ago, I entered a workplace that claimed to do Agile development. What I learned was that this place has adopted several agile practices (such as daily standups, sprint plannings and sprint reviews) but none of the principles (just in time / just good enough mentality, exposing failure early, rich communication). I've now been tasked with making the team more agile and I've been assured that I have complete buy-in from the devs and the business team. As a pilot program, they've given me a project that just completed 15 months of requirements gathering, has a 110 page Analysis & Design document (to be considered as "written in stone"), and where I have no access to the end users (only to the committee made up of the users' managers who won't actually be using the product). I started small, giving them a list of expected deliverables for the first 5 sprints (leaving the future sprints undefined), a list of goals for the first sprint, and I dissected the A&D doc to get enough user stories to meet the first sprint's goals. Since then, they've asked why we don't have all the requirements for all the sprints, why I haven't started working on stuff for the third sprint (which they consider more important but is based off of the deliverables of the first 2 sprints) and are pressing for even more documentation that my entire IT team considers busy-work or un-related to us (such as writing the user manual up-front, documenting all the data fields from all the sprints up front, and more "up-front" work). This has been pretty rough for me as a new project manager, but there are improvements I have effectively implemented such as scrumban for story management, pair programming, and having the business give us customer acceptance tests up front (as part of the requirements documentation). So my questions are: What can I do to more effectively introduce change to a resistant business? Are there other practices that I can introduce on the IT side to help show the business the benefits of agile? The burden of documentation is strangling us - the business still sees it as a risk management strategy instead of as a risk. What can we do to alleviate their documentation concerns and demands (specifically the quantity of documentation and their need for all of it up front)? We are in a separate building from our business, about 3 blocks away and they refuse to have their people on the project co-habitate b/c that person "won't be able to work on their other projects while they're at our building." They expect us to always go over there and to bundle our questions so that we can ask them all at once and not waste that person's time with "constant interruptions." What can we do to get richer communication from them? Any additional advice would also be appreciated. Thanks!

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• ArchBeat Link-o-Rama for 2012-06-07

  - by Bob Rhubart

  Exalogic Webcast Series: Rethink Your Business Application Deployment Strategy Learn best practices for simplifying IT operations while delivering the application performance that a business needs. These on-demand Sessions include: Faster and Easier: Deploying ERP Applications on Oracle Exalogic Redefining the CRM and E-Commerce Experience with Oracle Exalogic The Road to a Cloud-Enabled, Infinitely Elastic Application Infrastructure Virtualization at Oracle - Six Part Series Links to all six articles in the series by Matthias Pfuetzner and Detlef Drewanz, spanning SPARC and x86. WebCenter Content shared folders for clustering | Kyle Hatlestad A-Team blogger Kyle Hatlestad shares the details on "how the file systems should be split and what options are required." Eclipse DemoCamp - June 2012 - Redwood Shores, CA When: Wednesday, June 13, 2012. 6:00pm - 9:00pm Where: Oracle HQ - 10 Twin Dolphin Drive, Redwood Shores, CA Presentations: The evolution of Java persistence, Doug Clarke, EclipseLink Project Lead, Oracle Integrating BIRT into Applications, Ashwini Verma, Actuate Corporation Developing Rich ADF Applications with Java EE, Greg Stachnick, Oracle Leveraging OSGi In The Enterprise, Kamal Muralidharan, Lead Engineer, eBay NVIDIA® NsightTM Eclipse Edition, Goodwin (Tech lead - Visual tools), Eugene Ostroukhov (Senior engineer – Visual tools) BI Architecture Master Class for Partners - Oracle Architecture Unplugged When:June 21, 2012 Where: City Office, London, UK This workshop will be highly interactive and is aimed at Oracle OPN member partners who are IT Architects and BI+W specialists. This will be a highly interactive session and does not involve slide presentations or product feature details, it addresses IT-Architectural issues and considerations for the IT-Architect Community. Oracle Fusion Middleware Innovation Awards | Oracle Excellence Awards Share your use of Oracle Fusion Middleware solutions and how they help your organization drive business innovation. You just might win a free pass to Oracle Openworld 2012 in San Francisco. Deadline for submissions in July 17, 2012. Oracle Service Bus 11g: listing projects and services with WLST - part 1 | Michel Schildmeijer "For automating and repetitive purposes, as well for uniformity it's always good to have some scripting," says Michel Schildmeijer. Creating an Oracle Endeca Information Discovery 2.3 Application Part 3 : Creating the User Interface | Mark Rittman Oracle ACE Director Mark Rittman continues his article series. WebLogic Advisor WebCasts On-Demand A series of videos by WebLogic experts, available to those with access to support.oracle.com. Integrating OBIEE 11g into Weblogic’s SAML SSO | Andre Correa A-Team blogger Andre Correa illustrates a transient federation scenario. InfoQ: Cloud 2017: Cloud Architectures in 5 Years Andrew Phillips, Mark Holdsworth, Martijn Verburg, Patrick Debois, and Richard Davies review the evolution of cloud computing so far and look five years into the future. Thought for the Day "One cannot make an omelet without breaking eggs – but it is amazing how many eggs one can break without making a decent omelet." — Charles P. Issawi Source: softwarequotes.com

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• TechCast Live: "Java and Oracle, One Year Later" Replay Now Available

  - by Justin Kestelyn

  Earlier this week I had the opportunity to chat with Ajay Patel, Oracle's VP leading the Java Evangelist team, about "the state of the union" wrt Oracle and Java. Take a look: And here are some choice quotes, some paraphrased, as helpfully transcribed by Java evangelist Terrence Barr: "One key thing we have learned ... Java is not just a platform, it is also an ecosystem, and you can't have an ecosystem without a community." "The objectives, strategically [for Java at Oracle] have been pretty clear: How do we drive adoption, how do we build a larger, stronger developer community, how do we really make the platform much more competitive." "It's about transparency, involvement. IBM, RedHat, Apple have all agreed to working with us to make OpenJDK the best platform for open source development ... it is a sign that the community has been waiting to move the Java platform forward." "It's not just about Oracle anymore, it's about Java, the technology, the community, the developer base, and how we work with them to move the innovation forward." "Java is strategic to Oracle, and the community is strategic for Java to be successful ... it is critical to our business." On JavaFX 2.0: "... is coming to beta soon, with a release planned in second half [of 2011] ... will give you a new, high-performance graphics engine, the new API for JavaFX ... you will see a very strong, relevant platform for levering rich media platforms." On the JDK and SE: "... aggressively moving forward, JDK 7 is now code complete ... looking good for getting JDK 7 out by summer as we promised. Started work on JDK 8, Jigsaw and Lambda are moving along nicely, on track for JDK 8 release next year ... good progress." On Java EE and Glassfish: "... Very excited to have Glassfish 3.1 released, with clustering and management capabilities ... working with the JCP to shortly submit a number of JSRs for Java EE 7 ... You'll see Java EE 7 becoming the platform for cloud-based development." "You will see Oracle continue to step up to this role of Java steward, making sure that the language, the technology, the platform ... is competitive, relevant, and widely adopted." Making progress!

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• EPM Planning (Hyperion) V11.1.2 Implementation Hands-On Boot-camp

  - by Mike.Hallett(at)Oracle-BI&EPM

  5-Day Training for Partners: 29th October - 2nd November 2012, London (UK): REGISTER Here This FREE for Partners 5-day workshop is designed to provide implementation instruction on Oracle Hyperion EPM Planning.  This boot-camp is intended for prospective implementers of the Planning and Budgeting functionality of Oracle EPM or implementers that are currently familiar with the basics of EPM Planning and looking to strengthen their base of knowledge in the product. The class begins with an overview of Essbase, the foundation of Hyperion Planning. It provides a general overview of Planning and Planning terms, the architecture of all the Planning components, and how they are commonly used. The course goes over all the steps to create an application from scratch. This involves some preparation work outside of Planning and leads to developing the application in both the Planning Windows and Web clients. Participants will modify existing dimensions and build out the hierarchies using the Web client. Topics Covered The boot-camp shows developers how to build out dimensions using Classic Planning and by using EPMA. It covers the mechanics and cover strategies for automating the build process such as interface tables. It reviews data loads using Load Rules to load the Planning database. The course focuses on tasks that end-users must perform during the planning cycle. It walks students through creating and modifying forms, working with forms to enter data, adding annotations, and the rest of the form features such as running business rules and managing task lists. It covers how to use the forms in the Smart View client and finishes up the end-user perspective by going through Workflow Management and the process of submitting a plan for review. The final section of the course covers Security and other administration topics such as automation and deployment. Prerequisites Ideal participants are Oracle partners (SIs and resellers) with a background in business information systems and a clientele of customers with ongoing or prospective EPM initiatives. Alternatively, partners with the background described above and an interest in evolving their practice to a similar profile are suitable participants. Further online OPN guided learning path information and webinars are available at: Oracle Hyperion Planning 11 Essentials. Please note that attendees are required to bring a laptop. View here laptop requirements and detailed agenda. ·       REGISTER Here : acceptance is subject to availability and your place will be confirmed within two weeks  ( and for help see the Partner Registration Guide ). Training Location: Oracle Corporation UK Ltd Columbus Room Customer Visit Center 1 South Place London EC2M 2RB Training Dates: 29th October - 2nd November  9:30 am – 5:00 pm BST For more information please contact [email protected].

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• Commerce, Anyway You Want It

  - by David Dorf

  I believe our industry is finally starting to realize the importance of letting consumers determine how, when, and where to interact with retailers.  Over the last few months I've seen several articles discussing the importance of removing the barriers between existing channels. Paula Rosenblum of RSR first brought the term omni-channel to my attention back in September. She stated, "omni-channel retail isn’t the merging of channels – rather, it’s the use of all possible channels (present and future) to enhance the customer experience in a profitable way." I added to her thoughts in this blog posting in which I said, "For retailers to provide an omni-channel experience, there needs to be one logical representation of products, prices, promotions, and customers across all channels. The only thing that varies is the presentation of the content based on the delivery mechanism (e.g. shelf labels, mobile phone, web site, print, etc.) and often these mechanisms can be combined in various ways." More recently Brian Walker of Gartner suggested we stop using the term multi-channel and begin thinking more about consumer touch-points. "It is time for organizations to leave their channel-oriented ways behind, and enter the era of agile commerce--optimizing their people, processes and technology to serve today's empowered, ever-connected customers across this rapidly evolving set of customer touch points." Now Jason Goldberg, better known as RetailGeek, says we should start breaking down the channel silos by re-casting the VP of E-Commerce as the VP of Digital Marketing, and change his/her focus to driving sales across all channels using digital media. This logic is based on the fact that consumers switch between channels, or touch-points as Brian prefers, as part of their larger buying process. Today's smart consumer leverages the Web, mobile, and stores to provide the best shopping experience, so retailers need to make this easier. Regardless of what we call it, the key take-away is that "multi-channel" is not only an antiquated term but also an idea who's time has passed.  Today, retailers must look at e-commerce, m-commerce, f-commerce, catalogs, and traditional store sales collectively and through the consumers' eyes.  The goal is not to drive sales through each channel but rather to just drive sales -- using whatever method the customer prefers.  There really should be just one cart.

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• SharePoint 2010 Hosting :: How to Enable Office Web Apps on SharePoint 2010

  - by mbridge

  Office Web App is the online version of Microsoft Office 2010 which is very helpful if you are going to use SharePoint 2010 in your organization as it allows you to do basic editing of word document without installing the Office Suite in the client machine. Prerequisites : - Microsoft Server 2008 R2 - Microsoft SharePoint Server 2010 or Microsoft SharePoint Foundation 2010 - Microsoft Office Web Apps. If you have installed all the above products, just follow this steps: 1. Go to Central Administration > Click on Manage Service Application. 2. All the menus are not displayed in ribbon Menu format which was first introduced in Office 2007. Click on New > Word Viewing Services ( You can choose PowerPoint or Excel also, steps are same ). This will open a pop window. Adding Services for Office Web Apps 3. Give a Proper Name which can have your companies or project name. 4. Under Application Pool select : SharePoint Web Services Default. 5. Next keep the check box checked which says : Add this service application’s proxy to the farm’s default proxy list. Click Ok Adding Word Viewer as Service Application Office Web Apps as Services in Sharepoint 2010 6. This will install all the Office Web App services required. You can see the name as you gave in the above step. How to Activate Office Web Apps in Site Collection? 1. Go to the site for which you want to activate this feature. 2. Click on Site Action > Site Settings > Site Collection Administrator > Site Collection Features 3. Activate Office Web Apps. Activate Office Web Apps Feature in Site Collection How to make sure Office Web Apps is working for your site collection? 1. Locate any office document you have and click on the smart menu which appears when you hover your mouse on it. Dont double-click as this will launch the document in Office Client if its installed. This feature can be changed. 2. If you see View or Edit in Browser as menu item, your Office Web Apps is configured correctly. View Edit Office Document in Browser Editing Office Document in Browser Another post related SharePoint 2010: 1. How to Configure SharePoint Foundation 2010 for SharePoint Workspace 2010 2. Integrating SharePoint 2010 and SQL 2008 R2

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• RPG Monster-Area, Spawn, Loot table Design

  - by daemonfire300

  I currently struggle with creating the database structure for my RPG. I got so far: tables: area (id) monster (id, area.id, monster.id, hp, attack, defense, name) item (id, some other values) loot (id = monster.id, item = item.id, chance) spawn (id = area.id, monster = monster.id, count) It is a browser-based game like e.g. Castle Age. The player can move from area to area. If a player enters an area the system spawns, based on the area.id and using the spawn table data, new monsters into the monster table. If a player kills a monster, the system picks the monster.id looks up the items via the the loot table and adds those items to the player's inventory. First, is this smart? Second, I need some kind of "monster_instance"-table and "area_instance"-table, since each player enters his very own "area" and does damage to his very own "monsters". Another approach would be adding the / a player.id to the monster table, so each monster spawned, has it's own "player", but I still need to assign them to an area, and I think this would overload the monster table if I put in the player.id and the area.id into the monster table. What are your thoughts? Temporary Solution monster (id, attackDamage, defense, hp, exp, etc.) monster_instance (id, player.id, area_instance.id, hp, attackDamage, defense, monster.id, etc.) area (id, name, area.id access, restriction) area_instance (id, area.id, last_visited) spawn (id, area.id, monster.id) loot (id, monster.id, chance, amount, ?area.id?) An example system-flow would be: Player enters area 1: system creates area_instance of type area.id = 1 and sets player.location to area.id = 1 If Player wants to battle monsters in the current area: system fetches all spawn entries matching area.id == player.location and creates a new monster_instance for each spawn by fetching the according monster-base data from table monster. If a monster is fetched more than once it may be cached. If Player actually attacks a monster: system updates the according monster_instance, if monster dies the instance if removed after creating the loot If Player leaves the area: area_instance.last_visited is set to NOW(), if player doesn't return to data area within a certain amount of time area_instance including all its monster_instances are deleted.

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• Reporting on common code smells : A POC

  - by Dave Ballantyne

  Over the past few blog entries, I’ve been looking at parsing TSQL scripts in a variety of ways for a variety of tasks.  In my last entry ‘How to prevent ‘Select *’ : The elegant way’, I looked at parsing SQL to report upon uses of SELECT *.  The obvious question leading on from this is, “Great, what about other code smells ?”  Well, using the language service parser to do that was turning out to be a bit of a hard job,  sure I was getting tokens but no real context.  I wasn't even being told when an end of statement had been reached. One of the other parsing options available from Microsoft is exposed in the assembly ‘Microsoft.SqlServer.TransactSql.ScriptDom’,  this is ,I believe, installed with the client development tools with SQLServer.  It is much more feature rich than the original parser I had used and breaks a TSQL script into intuitive classes for analysis. So, what sort of smells can I now find using it ?  Well, for an opening gambit quite a nice little list. Use of NOLOCK Set of READ UNCOMMITTED Use of SELECT * Insert without column references Explicit datatype conversion on Sargs Cross server selects Non use of two-part naming convention Table and Query hint usage Changes in set options Use of single line comments Use of ordinal column positions in ORDER BY clause Now, lets not argue the point that “It depends” as smells on some of these, but as an academic exercise it is quite interesting.  The code is available from this link :https://www.dropbox.com/s/rfk32sou4fzl2cw/TSQLDomTest.zip  All the usual disclaimers apply to this code, I cannot be held responsible for anything ranging from mild annoyance through to universe destruction due to the use of this code or examples. The zip file contains a powershell script and my test cases.  The assembly used requires .Net 4 to run, which means that you will need powershell 3 ( though im running through PowerGUI and all works ok ) .  The code searches for all .sql files in the folder hierarchy for the workingpath,  you can override this if you want by simply changing the $Folder variable, and processes each in turn for the smells.  Feedback is not great at the moment, all it does is output to an xml file (Smells.xml) the offset position and a description of the smell found. Right now, I am interested in your feedback.  What do you think ?  Is this (or should it be) more than an academic exercise ?  Can tooling such as this be used as some form of code quality measure ?  Does it Work ? Do you have a case listed above which is not being reported ? Do you have a case that you would love to be reported ? Let me know , please mailto: [email protected]. Thanks

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• Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

  - by Tuula Fai

  The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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• What to use C++ for?

  - by futlib

  I really love C++. However, I'm struggling to find good uses for it lately. It is still the language to use if you're building huge systems with huge performance requirements. Like backend/infrastructure code at Google and Facebook, or high-end games. But I don't get to do stuff like that. It's also a good choice for code that runs close to the hardware. I'd like to do more low-level stuff, but it isn't part of my job, and I can't think of useful private projects that would involve that. Traditionally, C++ was also a good choice for rich client applications, but those are mostly written in C# and Obj-C lately - and aren't really that important anymore, with everything being a web app. Or a mobile app, which are mostly written in Obj-C and Java. And of course, web-based desktop and mobile apps are quite prominent, too. At my job, I work mostly on web applications, using Java, JavaScript and Groovy. Java is a good/popular choice for non-Google-scale backends, Groovy (or Python, or Ruby or Node.js) is pretty good for the server-side of web apps and JavaScript is the only real choice for the client-side. Even the little games I'm writing in my spare time are lately mostly written in JavaScript, so they can run in the browser. So what would you suggest I could use C++ for? I'm aware that this question is very similar. However, I don't want to learn C++, I was a professional C++ programmer for years. I want to keep doing it and find good new use cases for it. I know that I can use C++ for web apps/games. I could even compile C++ to JavaScript with Emscripten. However, it doesn't seem like a good idea. I'm looking for something C++ is really good at to stay competent in the language. If your answer is: Just give up and forget C++, you'll probably never need it again, so be it.

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• Dealing with coworkers when developing, need advice [closed]

  - by Yippie-Kai-Yay

  I developed our current project architecture and started developing it on my own (reaching something like, revision 40). We're developing a simple subway routing framework and my design seemed to be done extremely well - several main models, corresponding views, main logic and data structures were modeled "as they should be" and fully separated from rendering, algorithmic part was also implemented apart from the main models and had a minor number of intersection points. I would call that design scalable, customizable, easy-to-implement, interacting mostly based on the "black box interaction" and, well, very nice. Now, what was done: I started some implementations of the corresponding interfaces, ported some convenient libraries and wrote implementation stubs for some application parts. I had the document describing coding style and examples of that coding style usage (my own written code). I forced the usage of more or less modern C++ development techniques, including no-delete code (wrapped via smart pointers) and etc. I documented the purpose of concrete interface implementations and how they should be used. Unit tests (mostly, integration tests, because there wasn't a lot of "actual" code) and a set of mocks for all the core abstractions. I was absent for 12 days. What do we have now (the project was developed by 4 other members of the team): 3 different coding styles all over the project (I guess, two of them agreed to use the same style :), same applies to the naming of our abstractions (e.g CommonPathData.h, SubwaySchemeStructures.h), which are basically headers declaring some data structures. Absolute lack of documentation for the recently implemented parts. What I could recently call a single-purpose-abstraction now handles at least 2 different types of events, has tight coupling with other parts and so on. Half of the used interfaces now contain member variables (sic!). Raw pointer usage almost everywhere. Unit tests disabled, because "(Rev.57) They are unnecessary for this project". ... (that's probably not everything). Commit history shows that my design was interpreted as an overkill and people started combining it with personal bicycles and reimplemented wheels and then had problems integrating code chunks. Now - the project still does only a small amount of what it has to do, we have severe integration problems, I assume some memory leaks. Is there anything possible to do in this case? I do realize that all my efforts didn't have any benefit, but the deadline is pretty soon and we have to do something. Did someone have a similar situation? Basically I thought that a good (well, I did everything that I could) start for the project would probably lead to something nice, however, I understand that I'm wrong. Any advice would be appreciated, sorry for my bad english.

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