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  • Frank Buytendijk on Prahalad, Business Best Practices

    - by Bob Rhubart
      In his video on the questionable value of some business best practices, Frank Buytendijk mentions a recent HBR article by business guru C.K. Prahalad. I just learned that Prahalad passed away this past weekend at the age of 68. (Information Week obit) A couple of years ago I had the good fortune to attend Mr. Prahalad’s keynote address at a Gartner event.  He had an audience of software architects absolutely mesmerized as he discussed technology’s role in the changing nature of business competition.  The often dysfunctional relationship between IT and business has and will probably always be hot-button issue. But during Prahalad’s keynote,  there was a palpable sense that the largely technical audience was having some kind of breakthrough, that they had achieved a new level of understanding about the importance of the relationship between the two camps. Fortunately, Prahalad leaves behind a significant body of work that will remain a valuable resource as business and the technology that supports it continues to evolve. Technorati Tags: business best practices,enterprise architecture,prahalad,oracle del.icio.us Tags: business best practices,enterprise architecture,prahalad,oracle

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  • The Oscar of Java Programming

    - by Tori Wieldt
    Why bother nominating a peer, yourself or your company for a Duke's Choice Award? I asked Duke's Choice Award winner Fabiane Nardon, whose team won in 2005 for the Healthcare Information System they created for the Brazilian government, what it was like winning the award and if it had any impact on her career. Here's what she told me: 1) What was it like to win a Duke's Choice Award? For me it was like winning an Oscar or a Grammy :-) I think that for a Java developer, a Duke's Choice Award is probably the highest award you can get, so it was really an honor. We had an amazing team working on that project and the team really deserved it. We were all very happy when we got that email with the announcement. That moment was one of the most important moments of my career. 2) What benefits have you gotten from being a "Duke's Choice Award Winner?" I think the most important benefit you get from winning a Duke is the fact that you become known by your peers. This opens many doors, since you are approached by more people, get invitations to speak in more conferences, you meet people with the same technical interests you have and so on. I certainly benefited a lot from it. We were lucky that in 2005, when we got our award, the winners were featured in the JavaOne keynote, with short documentaries produced about each one. So, we could be on the stage and talk a little about the project. We got lots of press at the time. We see  today's winners benefiting a lot from the press coverage. 3) How is the the Brazilian Healthcare Information System project doing today? Still running and getting new features every year. I'm not involved on the project anymore, but there are good people taking care of it. We opened the code since the beginning, so different cities could use and add features to it. There are many new developers working on that code base right now and I hope they can take the whole system to a new level. 4) What are you up to these days? I worked in the healthcare field for many years and a few years ago I decided that it was time to move on and take the experience I got designing large scale and mission critical systems to other fields. Since then I have been working with high access internet applications. I also co-founded ToolsCloud, a company that provides a development environment with open source tools in the cloud. We just launched ToolsCloud in USA, so other companies can get the same bundle of tools, hassle free, that several companies are successfully using in Brazil. Besides that, right now I'm personally working on the coolest project I ever worked on. It combines several technical challenges with a good dose of social impact. We should launch it in the second semester and I should keep it as a secret for now. Hopefully it will be useful to many people and disruptive enough to maybe get us a new Duke's Choice Award. Who knows? Read more about Fabiane in the "Heroes of Java" series by Markus Eisele. Her Twitter handle is @FabianeNardon. The Duke's Choice Awards celebrate extreme innovation in the world of Java technology. Nominate an individual, a group or company who show the best in Java innovation. Nominate via the easy online form at www.Java.net/dukeschoice. Nominations are open until June 15, 2012.

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  • Profit Staff Takes Center Stage...

    - by Aaron Lazenby
    ...for a moment, at least. Here's a somewhat unflattering shot of me (left) and a nice one of Profit/Oracle Magazine art director Richard Merchan (right) at the Wells Fargo museum in San Francisco, CA. We were shooting the cover for the May issue of Profit with CFO Howard Atkins and took some souvenir shots in front of the classic Wells Fargo stage coach. Thanks to Richard and photographer Bob Adler for their hard work on the May issue.

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  • The Krewe App Post-Mortem

    - by Chris Gardner
    Originally posted on: http://geekswithblogs.net/freestylecoding/archive/2014/05/23/the-krewe-app-post-mortem.aspxNow that teched has come and gone, I thought I would use this opportunity to do a little post-mortem on The Krewe app. It is one thing to test the app at home. It is a completely different animal to see how it responds in the environment TechEd creates. At a future time, I will list all the things that I would like to change with the app. At this point, I will find some good way to get community feedback. I want to break all this down screen by screen. We'll start with the screen I got right. The first of these is the events calendar. This is the one screen that, to you guys, just worked. However, there was an issue here. When I wrote v1 for last year, I was lazy and placed everything in CST. This caused problems with the achievements, which I will explain later. Furthermore, the event locations were not check-in locations. This created another problem with the achievements. Next, we get to the Twitter page. For what this page does, it works great. For those that don't know, I have an Azure Worker Role that polls Twitter pretty close to the rate limit. I cache these results in my database, and serve them upon request. This gives me great control over the content. I just have to remember to flush past tweets after a period, to save database growth. The next screen is the check-in screen. This screen has been the bane of my existence since I first created the thing. Last year, I used a background task to check people out of locations after they traveled. This year, I removed the background task in favor of a foursquare model. You are checked out after 3 hours or when you check-in to some other location. This seemed to work well, until those pesky achievements came into the mix. Again, more on this later. Next, I want to address the Connect and Connections screens together. I wanted to use some of the capabilities of the phone, and NFC seemed a natural choice. From this, I came up with the gamification aspects of the app. Since we are, fundamentally, a networking organization, I wanted to encourage people to actually network. Users could make and share a profile, similar to a virtual business card. I just had to figure out how to get people to use the feature. Why not just give someone a business card? Thus, the achievements were born. This was such a good idea. It would have been a great idea, if I have come up with it about two months earlier... When I came up with these ideas, I had about 2 weeks to implement them. Version 1 of the app was, basically, a pure consumption app. We provided data and centralized it. With version 2, the app became a much more interactive experience. The API was not ready for this change in such a short period of time. Most of this became apparent when I started implementing the achievements. The achievements based on count and specific person when fairly easy. The problem came with tying them to locations and events. This took some true SQL kung fu. This also showed me the rookie mistake of putting CST, not UTC, in the database. Once I got all of that cleaned up, I had to find a way to get the achievement system to talk to the phone. I knew I needed to be able to dynamically add achievements. I wouldn't know the precise location of some things until I got to Houston. I wanted the server to approve the achievements. This, unfortunately, required a decent data connection. Some achievements required GPS levels of location accuracy in areas of network triangulation. All of this became a huge nightmare. My flagship feature was based on some silly assumptions. Still, I managed to get 31 people to get the first achievement (Make 1 Connection.) Quite a few of those managed to get to the higher levels. Soon, I will post a list of the feature and changes that need to happen to the API. This includes things like proper objects for communication, geo-fencing, and caching. However, that is for another day.

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  • Twitter API Voting System

    - by Richard Jones
    So I blatantly got this idea from the MIX 10 event. At MIX they held a rockband talent competition type thing (I’m not quite sure of all the details).    But the interesting part for me is how they collected votes. They used Twitter (what else, when you have a few thousand geeks available to you). The basic idea was that you tweeted your vote with a # tag, i.e #ROCKBANDVOTE vote Richard How cool….    So the question is how do you write something to collate and count all the votes?   Time to press the magic Visual Studio new Project button… Twitter has a really nice API that can be invoked from .NET.   This is the snippet of code that will search for any given phrase i.e #ROCKBANDVOTE   public static XmlDocument GetSearchResults(string searchfor) { return GetSearchResults(searchfor, ""); }   public static XmlDocument GetSearchResults(string searchfor, string sinceid) { XmlDocument retdoc = new XmlDocument();   try { string url = "http://search.twitter.com/search.atom?&q=" + searchfor; if (sinceid.Length > 0) url += "since_id=" + sinceid; HttpWebRequest request = (HttpWebRequest)WebRequest.Create(url); request.Method = "POST"; request.ContentType = "application/x-www-form-urlencoded"; WebResponse res = request.GetResponse(); retdoc.Load(res.GetResponseStream()); res.Close();   } catch { } return retdoc; } } I’ve got two overloads, that optionally let you pass in the last ID to look for as well as what you want to search for. Note that Twitter rate limits the amount of requests you can send,  see http://apiwiki.twitter.com/Rate-limiting So realistically I wanted my app to run every hour or so and only pull out results that haven’t been received before (hence the overload to pass in the sinceid parameter). I’ll post the code when finished that parses the returned XML.

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  • Comunidades de pr&aacute;tica

    - by fernando.galdino
    Este ano eu comecei a fazer um mestrado em Gestão de Projetos na Uninove, aqui em São Paulo. E um dos temas de pesquisa que irei desenvolver é sobre comunidades de prática. Basicamente, são comunidades criadas pelas pessoas que objetivam a expandir o conhecimento sobre determinado assunto. Um exemplo desse tipo de comunidade seria, por exemplo, os grupos de usuários Java. Essas comunidades podem se desenvolver nas mais variadas formas: dentro de empresas, fora das empresas com profissionais de diversas companhias, dentro de empresas com colaboração com usuários de outras empresas. Atualmente, muitos desses grupos acabam usando recursos oferecidos na Internet (grupos, fóruns, emails) para se comunicarem. Eu, por exemplo, cuidei de um grupo desses, por cerca de um ano, na época em que trabalhei na IBM. Quem tiver conhecimento de comunidades desse tipo, e quiser colaborar com meu estudo, entre em contato. Tenho especial interesse em coletar experiências desses grupos, principalmente ajudando a desenvolver o conhecimento dentro das empresas.

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  • Tuxedo 11gR1 Released

    - by todd.little
    I've been a little quiet the last several months as the Tuxedo team has been very busy. Today Oracle announced the 11gR1 release of the Tuxedo product family. This release includes updates to Tuxedo, TSAM, and SALT, as well as 3 new products that Oracle is announcing today. These 3 new products are the Oracle Tuxedo Application Runtime for CICS and Batch, Oracle Application Rehosting Workbench, and the Tuxedo JCA Adapter. By providing a CICS equivalent runtime and a rehosting workbench to automate the rehosting of COBOL CICS code, JCL procedures, data definitions, and data, Oracle has significantly lowered the effort and risk to rehost mainframe CICS and Batch applications onto the Tuxedo runtime on open systems. By moving off proprietary legacy mainframes, customers have experienced better performance and achieved a 50-80% lowering of their total cost of ownership. The rehosting tools allow the COBOL business logic to remain unchanged and automate the replacement of CICS statements with calls to Tuxedo. The rehosted code can then run on open systems 'as-is'. Users can still use the same TN3270 interfaces they are used to eliminating the need for retraining. Batch procedures can be run and managed under a JES2 like environment. For the first time, customers have the tools and enterprise class runtime environment to move their key legacy assets off the mainframe and on to distributed open systems whether the application uses 250 MIPS, 25,000 MIPS, or more. More on these exciting new options in additional blog entries.

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  • Upgrading Agent Controllers

    - by Owen Allen
    There was an update for Oracle Solaris Agents not too long ago. Over on the Oracle Enterprise Manager blog, Steve Stelting has put together a detailed walkthrough for upgrading your environment. It covers downloading the Agent update, seeing what Agents need to be upgraded, and performing the upgrade itself Speaking of which, the Oracle Enterprise Manager blog often has in-depth posts about Ops Center, so it's well worth a look if you don't follow it.

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  • Spotlight on a career path: Paul, Business Development Consultant

    - by Maria Sandu
    I came to work for Oracle in November 2012 as a Customer Intelligence Representative and since then I was promoted to a Business Development Consultant, for Commercial Industries in the UK, based in Dublin. My background was primarily in Logistics, working for such companies as Indaver Ireland, Wincanton and P&O. I spent 10 years working in this industry and gained experience in negotiating with customers and suppliers in order to meet the needs of both, monitoring the quality and quantity of goods as well as the efficiency and organisation of the movement and storage of products. I decided to move from my logistics career in 2009 to study Information Technology in D.I.T. This was a challenge for me to move my career path; however the lectures at the college helped me significantly with the ability to understand how IT can have an effect on how businesses operate. Following on from college I came to work for Oracle. This also presented challenges but the training I received and the encouragement from management helped me understand that the same business rules apply no matter what background you come from. I have also learnt that using my past experience in working with customers and suppliers in Logistics has helped me understand how to meet customer’s needs. Oracle has offered me excellent training such as Sandler Sales Techniques and John Costigan. I continue to get all the training that I need to develop my career. If you’re interested in joining the Business Development Group visit http://bit.ly/oracledirectcareers or follow our CareersatOracle Facebook Community! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Software Engineering Practices &ndash; Different Projects should have different maturity levels

    - by Dylan Smith
    I’ve had a lot of discussions at the office lately about the drastically different sets of software engineering practices used on our various projects, if what we are doing is appropriate, and what factors should you be considering when determining what practices are most appropriate in a given context. I wanted to write up my thoughts in a little more detail on this subject, so here we go: If you compare any two software projects (specifically comparing their codebases) you’ll often see very different levels of maturity in the software engineering practices employed. By software engineering practices, I’m specifically referring to the quality of the code and the amount of technical debt present in the project. Things such as Test Driven Development, Domain Driven Design, Behavior Driven Development, proper adherence to the SOLID principles, etc. are all practices that you would expect at the mature end of the spectrum. At the other end of the spectrum would be the quick-and-dirty solutions that are done using something like an Access Database, Excel Spreadsheet, or maybe some quick “drag-and-drop coding”. For this blog post I’m going to refer to this as the Software Engineering Maturity Spectrum (SEMS). I believe there is a time and a place for projects at every part of that SEMS. The risks and costs associated with under-engineering solutions have been written about a million times over so I won’t bother going into them again here, but there are also (unnecessary) costs with over-engineering a solution. Sometimes putting multiple layers, and IoC containers, and abstracting out the persistence, etc is complete overkill if a one-time use Access database could solve the problem perfectly well. A lot of software developers I talk to seem to automatically jump to the very right-hand side of this SEMS in everything they do. A common rationalization I hear is that it may seem like a small trivial application today, but these things always grow and stick around for many years, then you’re stuck maintaining a big ball of mud. I think this is a cop-out. Sure you can’t always anticipate how an application will be used or grow over its lifetime (can you ever??), but that doesn’t mean you can’t manage it and evolve the underlying software architecture as necessary (even if that means having to toss the code out and re-write it at some point…maybe even multiple times). My thoughts are that we should be making a conscious decision around the start of each project approximately where on the SEMS we want the project to exist. I believe this decision should be based on 3 factors: 1. Importance - How important to the business is this application? What is the impact if the application were to suddenly stop working? 2. Complexity - How complex is the application functionality? 3. Life-Expectancy - How long is this application expected to be in use? Is this a one-time use application, does it fill a short-term need, or is it more strategic and is expected to be in-use for many years to come? Of course this isn’t an exact science. You can’t say that Project X should be at the 73% mark on the SEMS and expect that to be helpful. My point is not that you need to precisely figure out what point on the SEMS the project should be at then translate that into some prescriptive set of practices and techniques you should be using. Rather my point is that we need to be aware that there is a spectrum, and that not everything is going to be (or should be) at the edges of that spectrum, indeed a large number of projects should probably fall somewhere within the middle; and different projects should adopt a different level of software engineering practices and maturity levels based on the needs of that project. To give an example of this way of thinking from my day job: Every couple of years my company plans and hosts a large event where ~400 of our customers all fly in to one location for a multi-day event with various activities. We have some staff whose job it is to organize the logistics of this event, which includes tracking which flights everybody is booked on, arranging for transportation to/from airports, arranging for hotel rooms, name tags, etc The last time we arranged this event all these various pieces of data were tracked in separate spreadsheets and reconciliation and cross-referencing of all the data was literally done by hand using printed copies of the spreadsheets and several people sitting around a table going down each list row by row. Obviously there is some room for improvement in how we are using software to manage the event’s logistics. The next time this event occurs we plan to provide the event planning staff with a more intelligent tool (either an Excel spreadsheet or probably an Access database) that can track all the information in one location and make sure that the various pieces of data are properly linked together (so for example if a person cancels you only need to delete them from one place, and not a dozen separate lists). This solution would fall at or near the very left end of the SEMS meaning that we will just quickly create something with very little attention paid to using mature software engineering practices. If we examine this project against the 3 criteria I listed above for determining it’s place within the SEMS we can see why: Importance – If this application were to stop working the business doesn’t grind to a halt, revenue doesn’t stop, and in fact our customers wouldn’t even notice since it isn’t a customer facing application. The impact would simply be more work for our event planning staff as they revert back to the previous way of doing things (assuming we don’t have any data loss). Complexity – The use cases for this project are pretty straightforward. It simply needs to manage several lists of data, and link them together appropriately. Precisely the task that access (and/or Excel) can do with minimal custom development required. Life-Expectancy – For this specific project we’re only planning to create something to be used for the one event (we only hold these events every 2 years). If it works well this may change (see below). Let’s assume we hack something out quickly and it works great when we plan the next event. We may decide that we want to make some tweaks to the tool and adopt it for planning all future events of this nature. In that case we should examine where the current application is on the SEMS, and make a conscious decision whether something needs to be done to move it further to the right based on the new objectives and goals for this application. This may mean scrapping the access database and re-writing it as an actual web or windows application. In this case, the life-expectancy changed, but let’s assume the importance and complexity didn’t change all that much. We can still probably get away with not adopting a lot of the so-called “best practices”. For example, we can probably still use some of the RAD tooling available and might have an Autonomous View style design that connects directly to the database and binds to typed datasets (we might even choose to simply leave it as an access database and continue using it; this is a decision that needs to be made on a case-by-case basis). At Anvil Digital we have aspirations to become a primarily product-based company. So let’s say we use this tool to plan a handful of events internally, and everybody loves it. Maybe a couple years down the road we decide we want to package the tool up and sell it as a product to some of our customers. In this case the project objectives/goals change quite drastically. Now the tool becomes a source of revenue, and the impact of it suddenly stopping working is significantly less acceptable. Also as we hold focus groups, and gather feedback from customers and potential customers there’s a pretty good chance the feature-set and complexity will have to grow considerably from when we were using it only internally for planning a small handful of events for one company. In this fictional scenario I would expect the target on the SEMS to jump to the far right. Depending on how we implemented the previous release we may be able to refactor and evolve the existing codebase to introduce a more layered architecture, a robust set of automated tests, introduce a proper ORM and IoC container, etc. More likely in this example the jump along the SEMS would be so large we’d probably end up scrapping the current code and re-writing. Although, if it was a slow phased roll-out to only a handful of customers, where we collected feedback, made some tweaks, and then rolled out to a couple more customers, we may be able to slowly refactor and evolve the code over time rather than tossing it out and starting from scratch. The key point I’m trying to get across is not that you should be throwing out your code and starting from scratch all the time. But rather that you should be aware of when and how the context and objectives around a project changes and periodically re-assess where the project currently falls on the SEMS and whether that needs to be adjusted based on changing needs. Note: There is also the idea of “spectrum decay”. Since our industry is rapidly evolving, what we currently accept as mature software engineering practices (the right end of the SEMS) probably won’t be the same 3 years from now. If you have a project that you were to assess at somewhere around the 80% mark on the SEMS today, but don’t touch the code for 3 years and come back and re-assess its position, it will almost certainly have changed since the right end of the SEMS will have moved farther out (maybe the project is now only around 60% due to decay). Developer Skills Another important aspect to this whole discussion is around the skill sets of your architects and lead developers. When talking about the progression of a developers skills from junior->intermediate->senior->… they generally start by only being able to write code that belongs on the left side of the SEMS and as they gain more knowledge and skill they become capable of working at a higher and higher level along the SEMS. We all realize that the learning never stops, but eventually you’ll get to the point where you can comfortably develop at the right-end of the SEMS (the exact practices and techniques that translates to is constantly changing, but that’s not the point here). A critical skill that I’d love to see more evidence of in our industry is the most senior guys not only being able to work at the right-end of the SEMS, but more importantly be able to consciously work at any point along the SEMS as project needs dictate. An even more valuable skill would be if you could make the conscious decision to move a projects code further right on the SEMS (based on changing needs) and do so in an incremental manner without having to start from scratch. An exercise that I’m planning to go through with all of our projects here at Anvil in the near future is to map out where I believe each project currently falls within this SEMS, where I believe the project *should* be on the SEMS based on the business needs, and for those that don’t match up (i.e. most of them) come up with a plan to improve the situation.

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  • New Whitepaper: Planning Your E-Business Suite Upgrade from Release 11i to 12.1

    - by Steven Chan
    [Editor:  This guest article has been contributed by Anne Carlson]Premier Support for Oracle E-Business Suite Release 11i ends in November 2010.  At Oracle OpenWorld last fall, it was standing room only at several EBS upgrade sessions.  Responding to the increased interest in upgrades, I set to work on a new Release 12.1 version of our popular whitepaper, Best Practices for Adopting E-Business Suite, Release 12 (Note 580299.1). Here is that new whitepaper, which features the latest Release 12.1 upgrade planning advice from Oracle's Support, Consulting, Development and IT organizations:Planning Your E-Business Suite Upgrade from 11i to Release 12.1 (Note 987516.1)The paper is directed at IT professionals who are planning, managing, or running a Release 12.1 upgrade project.  After briefly reviewing the Release 12.1 value proposition, the paper launches into specific upgrade planning tips to help you:

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  • My Thoughts On the Xbox 180

    - by Chris Gardner
    Originally posted on: http://geekswithblogs.net/freestylecoding/archive/2013/06/21/my-thoughts-on-the-xbox-180.aspx Everyone seems to be putting their 0.00237 cents into the wishing well over Microsoft's recent decision to reverse the DRM policy on the Xbox One. However, there have been a few issues that nobody has touched. As such, I have decided to dig 0.00237 cents out of my pocket. First, let me be clear about this point. I do not support the decision to reverse the DRM policy on the Xbox One. I wanted that point to be expressed first and unambiguously. I will say it again. I do not support the decision to reverse the DRM policy on the Xbox One. Now that I have that out of the way, let me go into my rationale. This decision removes most of the cool features that enticed me to pre-order the console. No, I didn't cancel my pre-order. There is still five months before the release of the console, and there is still a plethora of information that we, as consumers, do not have. With that, it should be noted that much of the talk in this post is speculation and rhetoric. I do not have any insider information that you do not possess. The persistent connection would have allowed the console to do many of the functions for which we have been begging. That demo where someone was playing Ryse, seamlessly accepted a multiplayer challenge in Killer Instinct, played the match (and a rematch,) and then jumped back into Ryse. That's gone, if you bought the game on disc. The new, DRM free system will require the disc in the system to play a game. That bullet point where one Xbox Live account could have up to 10 slave accounts so families could play together, no matter where they were located. That's gone as well. The promise of huge, expansive, dynamically changing worlds that was brought to us with the power of cloud computing. Well, "the people" didn't want there to be a forced, persistent connection. As such, developers can't rely on a connection and, as such, that feature is gone. This is akin to the removal of the hard drive on the Xbox 360. The list continues, but the enthusiast press has enumerated the list far better than I wish. All of this is because the Xbox team saw the HUGE success of Steam and decided to borrow a few ideas. Yes, Steam. The service that everyone hated for the first six months (for the same reasons the Xbox One is getting flack.) There was an initial growing pain. However, it is now lauded as the way games distribution should be handled. Unless you are Microsoft. I do find it curious that many of the features were originally announced for the PS4 during its unveiling. However, much of that was left strangely absent for Sony's E3 press conference. Instead, we received a single, static slide that basically said the exact opposite of Microsoft's plans. It is not farfetched to believe that slide came into existence during the approximately seven hours between the two media briefings. The thing that majorly annoys me over this whole kerfuffle is that the single thing that caused the call to arms is, really, not an issue. Microsoft never said they were going to block used sales. They said it was up to the publisher to make that decision. This would have allowed publishers to reclaim some of the costs of development in subsequent sales of the product. If you sell your game to GameStop for 7 USD, GameStop is going to sell it for 55 USD. That is 48 USD pure profit for them. Some publishers asked GameStop for a small cut. Was this a huge, money grubbing scheme? Well, yes, but the idea was that they have to handle server infrastructure for dormant accounts, etc. Of course, GameStop flatly refused, and the Online Pass was born. Fortunately, this trend didn’t last, and most publishers have stopped the practice. The ability to sell "licenses" has already begun to be challenged. Are you living in the EU? If so, companies must allow you to sell digital property. With this precedent in place, it's only a matter of time before other areas follow suit. If GameStop were smart, they should have immediately contacted every publisher out there to get the rights to become a clearing house for these licenses. Then, they keep their business model and could reduce their brick and mortar footprint. The digital landscape is changing. We need to not block this process. As Seth MacFarlane best said "Some issues are so important that you should drag people kicking and screaming." I believe this was said on an episode of Real Time with Bill Maher about the issue of Gay Marriages. Much like the original source, this is an issue that we need to drag people to the correct, progressive position. Microsoft, as a company, actually has the resources to weather the transition period. They have a great pool of first and second party developers that can leverage this new framework to prove the validity. Over time, the third party developers will get excited to use these tools. As an old C++ guy, I resisted C# for years. Now, I think it's one of the best languages I've ever used. I have a server room and a Co-Lo full of servers, so I originally didn't see the value in Azure. Now, I wish I could move every one of my projects into the cloud. I still LOVE getting physical packaging, which my music and games collection will proudly attest. However, I have started to see the value in pure digital, and have found ways to integrate this into the ways I consume those products. I can, honestly, understand how some parts of the population would be very apprehensive about this new landscape. There were valid arguments about people with no internet access. There are ways to combat these problems. These methods do not require us to throw the baby out with the bathwater. However, the number of people in the computer industry that I have seen cry foul is truly appalling. We are the forward looking people that help show how technology can improve people's lives. If we can't see the value of the brief pain involved with an exciting new ecosystem, than who will?

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  • Selling Visual Studio ALM

    - by Tarun Arora
    Introduction As a consultant I have been selling Application Lifecycle Management services using Visual Studio and Team Foundation Server. I’ve been contacted various times by friends working in organization telling me that ALM processes in their company were benchmarked when dinosaurs walked the earth. Most of these individuals already know the great features Microsoft ALM tools offer and are keen to start a conversation with the CIO but don’t exactly know where to start. It is very important how you engage in your first conversation, if you start the conversation with ‘There is this great tooling from Microsoft which offers amazing features to boost developer productivity, … ‘ from experience I can tell you the reply from your CIO would be ‘I already know! Our existing landscape has a combination of bleeding edge open source and cutting edge licensed tools which already cover these features quite well, more over Microsoft products have a high licensing cost associated to them.’ You will always find it harder to sell by feature, the trick is to highlight the gap in the existing processes & tools and then highlight the impact of these gaps to the overall development processes, by now you would have captured enough attention to show off how the ALM tooling offered by Microsoft not only fills those gaps but offers great value adds to take their development practices to the next level. Rangers ALM Assessment Guide Image 1 – Welcome! First look at the Rangers ALM assessment guide Most organization already have some processes in place to cover aspects of ALM. How do you go about proving that there isn’t enough cover in place? This is where Visual Studio ALM Rangers ALM Assessment guide can help. The ALM assessment guide is really a tool that helps you gather information about Development practices and processes within a customer's environment. Several questionnaires are used to identify the current state of individual development lifecycle areas and decide on a desired state for those processes. It also presents guidance and roll-up summaries to help with recommendations moving forward. The ALM Rangers assessment guide can be downloaded from here. Image 2 – ALM Assessment guide divided into different functions of SDLC The assessment guide is divided into different functions of Software Development Lifecycle (listed below), this gives you the ability to access how mature the company is in different areas of SDLC. Architecture & Design Requirement Engineering & UX Development Software Configuration Management Governance Deployment & Operations Testing & Quality Assurance Project Planning & Management Each section has a set of questions, fill in the assessment by selecting “Never/Sometimes/Always” from the Answer column in the question sheets.  Each answer has weightage to the overall score. Each question has a link next to it, clicking the link takes you to the Reference sheet which gives you more details about the question along with a reason for “why you need to ask this question?”, “other ways to phrase the question” and “what to expect as an answer from the customer”. The trick is to engage the customer in a discussion. You need to probe a lot, listen to the customer and have a discussion with several team members, preferably without management to ensure that you receive candid feedback. This reminds me of a funny incident when during an ALM review a customer told me that they have a sophisticated semi-automated application deployment process, further discussions revealed that deployment actually involved 72 manual configuration steps per production node. Such observations can be recorded in the Issue Brainstorming worksheet for further consideration later. It is also worth mentioning the different levels of ALM maturity to the customer. By default the desired state of ALM maturity is set to Standard, it is possible to set a desired state by area, you should strive for Advanced or Dynamic, it always helps by explaining the classification and advantages. Image 3 – ALM levels by description The ALM assessment guide helps you arrive at a quantitative measure of the company’s ALM maturity. The resultant graph plotted on a spider’s web shows you the company’s current state of ALM maturity and the desired state of ALM maturity. Further since the results are classified by area you can immediately spot the areas where the customer needs immediate help. Image 4 – The spiders web! The red cross icons are areas shouting out for immediate attention, the yellow exclamation icons are areas that need improvement. These icons are calculated on the difference between the Current State of ALM maturity VS the Desired state of ALM maturity. Image 5 – Results by area Conclusion To conclude the Rangers ALM assessment guide gives you the ability to, Measure the customer’s current ALM maturity level Understand the ALM maturity level the customer desires to achieve Capture a healthy list of issues the customer wants to brainstorm further Now What’s next…? Download and get started with the Rangers ALM Assessment Guide. If you have successfully captured the above listed three pieces of information you are in a great state to make recommendations on the identified areas highlighting the benefits that Visual Studio ALM tools would offer. In the next post I will be covering how to take the ALM assessment results as the base to actually convert your recommendation into a sell.  Remember to subscribe to http://feeds.feedburner.com/TarunArora. I would love to hear your feedback! If you have any recommendations on things that I should consider or any questions or feedback, feel free to leave a comment. *** A special thanks goes out to fellow ranges Willy, Ethem and Philip for reviewing the blog post and providing valuable feedback. ***

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  • ORA-4030 Troubleshooting

    - by [email protected]
    QUICKLINK: Note 399497.1 FAQ ORA-4030 Note 1088087.1 : ORA-4030 Diagnostic Tools [Video]   Have you observed an ORA-0430 error reported in your alert log? ORA-4030 errors are raised when memory or resources are requested from the Operating System and the Operating System is unable to provide the memory or resources.   The arguments included with the ORA-4030 are often important to narrowing down the problem. For more specifics on the ORA-4030 error and scenarios that lead to this problem, see Note 399497.1 FAQ ORA-4030.   Looking for the best way to diagnose? There are several available diagnostic tools (error tracing, 11g Diagnosibility, OCM, Process Memory Guides, RDA, OSW, diagnostic scripts) that collectively can prove powerful for identifying the cause of the ORA-4030.    Error Tracing   The ORA-4030 error usually occurs on the client workstation and for this reason, a trace file and alert log entry may not have been generated on the server side.  It may be necessary to add additional tracing events to get initial diagnostics on the problem. To setup tracing to trap the ORA-4030, on the server use the following in SQLPlus: alter system set events '4030 trace name heapdump level 536870917;name errorstack level 3';Once the error reoccurs with the event set, you can turn off  tracing using the following command in SQLPlus:alter system set events '4030 trace name context off; name context off';NOTE:   See more diagnostics information to collect in Note 399497.1  11g DiagnosibilityStarting with Oracle Database 11g Release 1, the Diagnosability infrastructure was introduced which places traces and core files into a location controlled by the DIAGNOSTIC_DEST initialization parameter when an incident, such as an ORA-4030 occurs.  For earlier versions, the trace file will be written to either USER_DUMP_DEST (if the error was caught in a user process) or BACKGROUND_DUMP_DEST (if the error was caught in a background process like PMON or SMON). The trace file may contain vital information about what led to the error condition.    Note 443529.1 11g Quick Steps to Package and Send Critical Error Diagnostic Informationto Support[Video]  Oracle Configuration Manager (OCM) Oracle Configuration Manager (OCM) works with My Oracle Support to enable proactive support capability that helps you organize, collect and manage your Oracle configurations. Oracle Configuration Manager Quick Start Guide Note 548815.1: My Oracle Support Configuration Management FAQ Note 250434.1: BULLETIN: Learn More About My Oracle Support Configuration Manager    General Process Memory Guides   An ORA-4030 indicates a limit has been reached with respect to the Oracle process private memory allocation.    Each Operating System will handle memory allocations with Oracle slightly differently. Solaris     Note 163763.1Linux       Note 341782.1IBM AIX   Notes 166491.1 and 123754.1HP           Note 166490.1Windows Note 225349.1, Note 373602.1, Note 231159.1, Note 269495.1, Note 762031.1Generic    Note 169706.1   RDAThe RDA report will show more detailed information about the database and Server Configuration. Note 414966.1 RDA Documentation Index Download RDA -- refer to Note 314422.1 Remote Diagnostic Agent (RDA) 4 - Getting Started OS Watcher (OSW)This tool is designed to gather Operating System side statistics to compare with the findings from the database.  This is a key tool in cases where memory usage is higher than expected on the server while not experiencing ORA-4030 errors currently. Reference more details on setup and usage in Note 301137.1 OS Watcher User Guide Diagnostic Scripts   Refer to Note 1088087.1 : ORA-4030 Diagnostic Tools [Video] Common Causes/Solutions The ORA-4030 can occur for a variety of reasons.  Some common causes are:   * OS Memory limit reached such as physical memory and/or swap/virtual paging.   For instance, IBM AIX can experience ORA-4030 issues related to swap scenarios.  See Note 740603.1 10.2.0.4 not using large pages on AIX for more on that problem. Also reference Note 188149.1 for pointers on 10g and stack size issues.* OS limits reached (kernel or user shell limits) that limit overall, user level or process level memory * OS limit on PGA memory size due to SGA attach address           Reference: Note 1028623.6 SOLARIS How to Relocate the SGA* Oracle internal limit on functionality like PL/SQL varrays or bulk collections. ORA-4030 errors will include arguments like "pl/sql vc2" "pmucalm coll" "pmuccst: adt/re".  See Coding Pointers for pointers on application design to get around these issues* Application design causing limits to be reached* Bug - space leaks, heap leaks   ***For reference to the content in this blog, refer to Note.1088267.1 Master Note for Diagnosing ORA-4030

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  • WLST Script changing logfile location

    - by JuergenKress
    by Marc Keldermann Twitter & LinkedIn While I was migrating Forms6i to Forms11g patch set #5, the configuration tool of Forms11g is a bit strict. In the silent install it is not possible to set de locations of the log files. Here is the script that will set new filename locations of all the Managed Server s and Admin Server in the domain. It also set the filename location of all the ODL logging. Read the full article by Marc. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WLST script,Marc Keldermann,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Oracle Technológia Fórum, 2010. május 5.

    - by Fekete Zoltán
    Holnap, május 5-ikén lesz Exadata/Database Machine eloadás is (by me). Többek között elmondom, hogyan lehet a Database Machine, Exadata környezeteket patch-elni: Database, Exadata, további elemek. Oracle Technológia Fórum rendezvény, 2010. május 5. szerda. Tessék jönni, kérdezni.

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  • Apress Deal of the Day - 10/Mar/2011 - Beginning Microsoft Word 2010

    - by TATWORTH
    Today's $10 deal at http://www.apress.com/info/dailydeal is Beginning Microsoft Word 2010 This has been on before, I bought a copy and have found it useful. Beginning Microsoft Word 2010 Beginning Word 2010 is a visually stimulating introductory guide that teaches the complete Word newbie (as well as slightly experienced yet equally baffled users) what they need to know to write that thesis or proposal tonight.

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  • CRM@Oracle Series: CRM Analytics

    - by tony.berk
    What is the most important factor that leads to a successful CRM deployment? Is it the overall strategy, strong governance, defined processes or good data quality? Well, it's definitely a combination of all these, but the most important differentiator from our experience is Business Intelligence. Business Intelligence or Analytics is commonly mentioned as a key aspect to successful CRM and other enterprise deployments. The good news is that Oracle provides pre-built analytics dashboards, which provide real-time, actionable insight, and tools to build custom analyses. However, success with analytics, especially in a large enterprise, still requires a strong strategy, clean data for analysis, and performance. Today's CRM@Oracle slidecast covers Oracle's strategy, architecture and key success factors for deploying CRM Analytics internally at Oracle. CRM@Oracle: CRM Analytics Click here to learn more about Oracle CRM products and here to learn about Oracle Business Intelligence Applications. Have you read our other postings in the CRM@Oracle Series? If you have a particular CRM area or function which you'd like to hear how Oracle implemented it internally, post a comment and we'll get it on our list.

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  • DTracing a PHPUnit Test: Looking at Functional Programming

    - by cj
    Here's a quick example of using DTrace Dynamic Tracing to work out what a PHP code base does. I was reading the article Functional Programming in PHP by Patkos Csaba and wondering how efficient this stype of programming is. I thought this would be a good time to fire up DTrace and see what is going on. Since DTrace is "always available" even in production machines (once PHP is compiled with --enable-dtrace), this was easy to do. I have Oracle Linux with the UEK3 kernel and PHP 5.5 with DTrace static probes enabled, as described in DTrace PHP Using Oracle Linux 'playground' Pre-Built Packages I installed the Functional Programming sample code and Sebastian Bergmann's PHPUnit. Although PHPUnit is included in the Functional Programming example, I found it easier to separately download and use its phar file: cd ~/Desktop wget -O master.zip https://github.com/tutsplus/functional-programming-in-php/archive/master.zip wget https://phar.phpunit.de/phpunit.phar unzip master.zip I created a DTrace D script functree.d: #pragma D option quiet self int indent; BEGIN { topfunc = $1; } php$target:::function-entry /copyinstr(arg0) == topfunc/ { self->follow = 1; } php$target:::function-entry /self->follow/ { self->indent += 2; printf("%*s %s%s%s\n", self->indent, "->", arg3?copyinstr(arg3):"", arg4?copyinstr(arg4):"", copyinstr(arg0)); } php$target:::function-return /self->follow/ { printf("%*s %s%s%s\n", self->indent, "<-", arg3?copyinstr(arg3):"", arg4?copyinstr(arg4):"", copyinstr(arg0)); self->indent -= 2; } php$target:::function-return /copyinstr(arg0) == topfunc/ { self->follow = 0; } This prints a PHP script function call tree starting from a given PHP function name. This name is passed as a parameter to DTrace, and assigned to the variable topfunc when the DTrace script starts. With this D script, choose a PHP function that isn't recursive, or modify the script to set self->follow = 0 only when all calls to that function have unwound. From looking at the sample FunSets.php code and its PHPUnit test driver FunSetsTest.php, I settled on one test function to trace: function testUnionContainsAllElements() { ... } I invoked DTrace to trace function calls invoked by this test with # dtrace -s ./functree.d -c 'php phpunit.phar \ /home/cjones/Desktop/functional-programming-in-php-master/FunSets/Tests/FunSetsTest.php' \ '"testUnionContainsAllElements"' The core of this command is a call to PHP to run PHPUnit on the FunSetsTest.php script. Outside that, DTrace is called and the PID of PHP is passed to the D script $target variable so the probes fire just for this invocation of PHP. Note the quoting around the PHP function name passed to DTrace. The parameter must have double quotes included so DTrace knows it is a string. The output is: PHPUnit 3.7.28 by Sebastian Bergmann. ......-> FunSetsTest::testUnionContainsAllElements -> FunSets::singletonSet <- FunSets::singletonSet -> FunSets::singletonSet <- FunSets::singletonSet -> FunSets::union <- FunSets::union -> FunSets::contains -> FunSets::{closure} -> FunSets::contains -> FunSets::{closure} <- FunSets::{closure} <- FunSets::contains <- FunSets::{closure} <- FunSets::contains -> PHPUnit_Framework_Assert::assertTrue -> PHPUnit_Framework_Assert::isTrue <- PHPUnit_Framework_Assert::isTrue -> PHPUnit_Framework_Assert::assertThat -> PHPUnit_Framework_Constraint::count <- PHPUnit_Framework_Constraint::count -> PHPUnit_Framework_Constraint::evaluate -> PHPUnit_Framework_Constraint_IsTrue::matches <- PHPUnit_Framework_Constraint_IsTrue::matches <- PHPUnit_Framework_Constraint::evaluate <- PHPUnit_Framework_Assert::assertThat <- PHPUnit_Framework_Assert::assertTrue -> FunSets::contains -> FunSets::{closure} -> FunSets::contains -> FunSets::{closure} <- FunSets::{closure} <- FunSets::contains -> FunSets::contains -> FunSets::{closure} <- FunSets::{closure} <- FunSets::contains <- FunSets::{closure} <- FunSets::contains -> PHPUnit_Framework_Assert::assertTrue -> PHPUnit_Framework_Assert::isTrue <- PHPUnit_Framework_Assert::isTrue -> PHPUnit_Framework_Assert::assertThat -> PHPUnit_Framework_Constraint::count <- PHPUnit_Framework_Constraint::count -> PHPUnit_Framework_Constraint::evaluate -> PHPUnit_Framework_Constraint_IsTrue::matches <- PHPUnit_Framework_Constraint_IsTrue::matches <- PHPUnit_Framework_Constraint::evaluate <- PHPUnit_Framework_Assert::assertThat <- PHPUnit_Framework_Assert::assertTrue -> FunSets::contains -> FunSets::{closure} -> FunSets::contains -> FunSets::{closure} <- FunSets::{closure} <- FunSets::contains -> FunSets::contains -> FunSets::{closure} <- FunSets::{closure} <- FunSets::contains <- FunSets::{closure} <- FunSets::contains -> PHPUnit_Framework_Assert::assertFalse -> PHPUnit_Framework_Assert::isFalse -> {closure} -> main <- main <- {closure} <- PHPUnit_Framework_Assert::isFalse -> PHPUnit_Framework_Assert::assertThat -> PHPUnit_Framework_Constraint::count <- PHPUnit_Framework_Constraint::count -> PHPUnit_Framework_Constraint::evaluate -> PHPUnit_Framework_Constraint_IsFalse::matches <- PHPUnit_Framework_Constraint_IsFalse::matches <- PHPUnit_Framework_Constraint::evaluate <- PHPUnit_Framework_Assert::assertThat <- PHPUnit_Framework_Assert::assertFalse <- FunSetsTest::testUnionContainsAllElements ... Time: 1.85 seconds, Memory: 3.75Mb OK (9 tests, 23 assertions) The periods correspond to the successful tests before and after (and from) the test I was tracing. You can see the function entry ("->") and return ("<-") points. Cross checking with the testUnionContainsAllElements() source code confirms the two singletonSet() calls, one union() call, two assertTrue() calls and finally an assertFalse() call. These assertions have a contains() call as a parameter, so contains() is called before the PHPUnit assertion functions are run. You can see contains() being called recursively, and how the closures are invoked. If you want to focus on the application logic and suppress the PHPUnit function trace, you could turn off tracing when assertions are being checked by adding D clauses checking the entry and exit of assertFalse() and assertTrue(). But if you want to see all of PHPUnit's code flow, you can modify the functree.d code that sets and unsets self-follow, and instead change it to toggle the variable in request-startup and request-shutdown probes: php$target:::request-startup { self->follow = 1 } php$target:::request-shutdown { self->follow = 0 } Be prepared for a large amount of output!

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  • Twin Cities Code Camp 8 Retrospective

    - by Lee Brandt
    I just got back (a few hours ago) from Minneapolis, where I was speaking at the Twin Cities Code Camp 8. I’d never been to a Twin Cities Code Camp, and I have always heard such great things, so I submitted and got accepted to speak. The conference (what I got to see) was great. My talk was pretty short on people, but there are many reasons for that. First, I spoke opposite Donn Felker (speaking about developing for Android) and Keith Dahlby (speaking about Dynamic .NET). So of course, my talk is going to be empty. How could I compete with that? Plus, my talk was about software process improvement, specifically about how our process has evolved. Maybe not the smartest idea to submit to talk about software process at a developer’s conference. The people who DID attend however, seemed to really enjoy the talk. There was good interaction and good, thoughtful questions. So the attendees seemed engaged. I actually did get a chance to go to one session. I went and saw Javier Lozano talk about Open source tools for ASP.NET MVC. I am hip-deep in MVC stuff right now and getting up to speed on MVC 2 as well. I learned about MVC Turbine, Javier’s Open Source project. I will definitely be adding it to my MVC arsenal. Thanks Javier! I did forget my AC adapter for my laptop and got a little lost in Minneapolis on my way to get one from MicroCenter Saturday morning, but other than that, it was a great trip. It’s a long drive, but seeing all the guys and getting two Nut & Honey rolls from Roly Poly in Eden Prarie for lunch on Saturday made the trip totally worth it. I look forward to seeing what Jason & Chris come up with for next year! Thanks for having me guys!

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  • New Release of Oracle EPM (Enterprise Performance Management)

    - by Theresa Hickman
    I'm a huge fan of Hyperion products and consider Hyperion to be one of the best acquisitions Oracle has made in terms of applications. So I am really excited to talk about their latest release, Release 11.1.2 of the Oracle EPM System. This is EPM's largest release in 2 years, and it's jam-packed with new modules and features. In terms of brand new products, there are three: 1. Public Sector Planning and Budgeting meets the needs of public sector agencies, higher education, governments, etc. that have complex budget requirements. It supports position or employee-based budgeting and integrates with MS Office and your ERP ledgers to perform commitment control. 2. Hyperion Financial Close Management is a complete financial close solution that orchestrates the entire close process from subledgers and general ledger to financial reporting and disclosure submissions. And of course, it is integrated with GL systems and consolidation systems. I saw a demo of this and it looked pretty slick. They have this unified close calendar that looks like a regular calendar that gives each person participating in the close process a task list. It comes with a Gantt chart that shows the relationships and dependencies among closing tasks. There are dashboards to allow you to track the close progress and completion of tasks as well as perform trend analysis and see how much time is being spent on different activities in the close process. This gives you visibility that you never had before to understand where the bottlenecks are and where improvements could be made. I think what I liked best about this product was that it provides a central place for all participants to communicate their progress. When I worked as an Accountant, we used ad hoc tools, such as spreadsheets, Word documents, emails, and phone calls during the close process. I like the idea of having a central system to track the overall progress as well as automate the entire financial close process. Who knows, maybe Accountants won't have to revolve their lives around the month end close anymore with a tool like this. Those periodic fire drills can become predictable, well managed processes. 3. Disclosure Management is an out-of-the-box, pre-packaged XBRL solution to meet statutory reporting requirements. This product is really going to help companies improve the timeliness of producing financial reports. Reports can be authored using MS Word and Excel and then XBRL instance documents can be produced with its embedded XBRL tags. It even supports footnotes and disclosures of non-financial information. With a product like this, companies no longer have to outsource their XBRL filing; they can bring it back in house to save costs and time. In terms of other enhancements, they have ERP Integrator that provides integration and drill downs from Hyperion products to source systems, such as Oracle E-Business Suite, PeopleSoft, and SAP. No other vendor offers this level of integration. There's also a new product that links Oracle Essbase directly to Hyperion Financial Management for internal financial reporting, and new integrations between Hyperion Financial Management and Oracle's GRC products. They also improved the usability of Oracle Hyperion Planning. They made it much easier for end users to use the system via the web or via MS Excel when submitting plans and budgets. It is also integrated with intelligent approval workflows that are data-driven, user-configurable, and scenario-specific to efficiently streamline the budgeting process. Here's the press release from April 7, 2010. Here's the pre-recorded web cast where you can see the demos. Just register and watch the hour long presentation. And finally, here's the newsletter

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  • Podcast Show Notes: Fear and Loathing in SOA

    - by Bob Rhubart
    The latest program (#47) in the Arch2Arch podcast series is the first of three segments from another virtual mini-meet-up with architects from the OTN community, recorded on March 9, 2010. In keeping with the meet-up format, I sent an invitation to my list of past participants in Arch2Arch panel discussions. The following people showed up to take seats at the virtual table and drive the conversation: Hajo Normann is a SOA architect and consultant at EDS in Frankfurt Blog | LinkedIn | Oracle Mix | Oracle ACE Profile | Books  Jeff Davies is a Senior Product Manager at Oracle, and is the primary author of The Definitive Guide to SOA: Oracle Service Bus Homepage | Blog | LinkedIn | Oracle Mix Pat Shepherd is an enterprise architect with the Oracle Enterprise Solutions Group. Oracle Mix | LinkedIn | Blog This first segment focuses on a discussion of the persistent fear of SOA the panelists have observed among many developers and architects. Listen to Part 1 The discussion continues in next week’s segment with a look at the misinformation and misunderstanding behind the fear of SOA, and a discussion of possible solutions. So stay tuned: RSS   del.icio.us Tags: oracle,otn,arch2arch,podcast,soa,service-oriented architecture,enterprise architecture Technorati Tags: oracle,otn,arch2arch,podcast,soa,service-oriented architecture,enterprise architecture

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  • Welcome Relief

    - by michael.seback
    Government organizations are experiencing unprecedented demand for social services. The current economy continues to put immense stress on social service organizations. Increased need for food assistance, employment security, housing aid and other critical services is keeping agencies busier than ever. ... The Kansas Department of Labor (KDOL) uses Oracle's social services solution in its employment security program. KDOL has used Siebel Customer Relationship Management (CRM) for nearly a decade, and recently purchased Oracle Policy Automation to improve its services even further. KDOL implemented Siebel CRM in 2002, and has expanded its use of it over the years. The agency started with Siebel CRM in the call center and later moved it into case management. Siebel CRM has been a strong foundation for KDOL in the face of rising demand for unemployment benefits, numerous labor-related law changes, and an evolving IT environment. ... The result has been better service for constituents. "It's really enabled our staff to be more effective in serving clients," said Hubka. That's a trend the department plans to continue. "We're 100 percent down the path of Siebel, in terms of what we're doing in the future," Hubka added. "Their vision is very much in line with what we're planning on doing ourselves." ... Community Services is the leading agency responsible for the safety and well-being of children and young people within Australia's New South Wales (NSW) Government. Already a longtime Oracle Case Management user, Community Services recently implemented Oracle Policy Automation to ensure accurate, consistent decisions in the management of child safety. "Oracle Policy Automation has helped to provide a vehicle for the consistent application of the Government's 'Keep Them Safe' child protection action plan," said Kerry Holling, CIO for Community Services. "We believe this approach is a world-first in the structured decisionmaking space for child protection and we believe our department is setting an example that other child protection agencies will replicate." ... Read the full case study here.

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  • UPK 3.6.1 New Feature - Publish Presentation

    - by peter.maravelias
    UPK includes numerous options for deploying the content you have created. Most UPK users are familiar with the UPK Player and the various document outputs that have been available as publishing formats for some time now. In addition UPK provides the content developer the ability to publish content for use in specific environments, LMS, Test Director are two examples. UPK 3.6.1 adds the Presentation publishing type. The Presentation publishing type produces a slideshow presentation of screenshots and text of each topic as a separate Microsoft PowerPoint file. To publish to the presentation option just select the type under the documents category in the publishing wizard. Give this new publishing type a try and let us know what you think by posting a comment. The Presentation publishing type feature came from a customer request and given the ever growing methods and channels for communication we'd like to know what other output types or methods of using existing outputs you would like to see in a future release of UPK.

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