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  • How to hire support people?

    - by Martin
    I manage a tech support team at a mid-sized software company. We are the last line of support, so issues that we can't fix need to be escalated to the development team. When I joined the company, our team wasn't capable of much beyond using a specific set of troubleshooting steps to solve known issues and escalating anything else to the developers. It's always been a goal of mine for our team to shoulder as much of the support burden as possible without ever bothering a developer. Over the past few years, I, along with several new hires I've made, have made pretty good progress in that direction. We've coded our own troubleshooting tools which now ship with several of our products. When users have never-before-seen issues, we analyze stack traces and troubleshoot down to the code level, and if we need to submit a bug, half the time we've already identified in the code where in the code the bug is and offered a patch to fix it. Here's the problem I've always had: finding support people capable of the work I've described above is really difficult. I've hired 3 people in the past 3 years, and I've probably looked at several thousand resumes and conducted several hundred phone screens to do so. I know it's pretty well accepted that hiring good people is tough in the tech industry, but it seems that support is especially difficult -- there are clearly thousands of people walking around calling themselves support analysts, but 99%+ of them seemingly aren't capable of anything beyond reading a script. I'm curious if anyone has experience recruiting the sort of folks I'm talking about, and if you have any suggestions to share. We've tried all sorts of things -- different job titles/descriptions, using headhunters, etc. And while we've managed to hire a few good folks, it's basically taken us a year to find an appropriate candidate for each opening we've had, and I can't help but wonder if there's something we could be doing differently.

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  • I Blame SNMP!

    - by brendonpage
    Anyone who has been reading my blog would have noticed that I have deviated slightly from my original post plan! This post was meant to be on uploading files in Silverlight, so what happened you may ask? Well last weekend I had some friends over for a LAN and one of them brought a managed switch with, which he had just been purchased for work. He proceeded show me how cool it was, how he planned on improving his work network and how it can be monitored remotely via SNMP. After this explanation he started to google for a free SNMP graphing tool. After a few hours of hearing disgruntled mutterings from him I asked what was wrong, he proceeded to rant about how he couldn’t find any tools that suited his needs. It was at this point I though the most dangerous thing a programmer can ever think “I wonder how hard it would be to make one”, of course the answer at the time is always “It can’t be that hard”, and so started my journey into SNMP. I am still in the early stages of this journey so I don’t have to much to report yet, but once I have finished the first version of my SNMP graphing tool I will definitely be posting about it! For now if there are any of you who are interested in doing any SNMP development in C# I would recommend looking at the #Sharp project on CodePlex (http://sharpsnmplib.codeplex.com/), it is the SNMP library I have decided to use and thus far it works beautifully.

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  • Light mask map and camera for static lights in XNA Platformer

    - by JiminyCricket
    Using the example for some basic light maps found here : http://blog.josack.com/2011/07/xna-2d-dynamic-lighting.html, I've managed to create a lightmap texture using individual lightmaps and display it over a 2D tiled world as in the Platformer example. I'm using the very basic 2D camera example as found here : http://www.david-amador.com/2009/10/xna-camera-2d-with-zoom-and-rotation/, and the problem is that the lightmap texture scrolls with the player sprite. This looks pretty good and would be excellent for lighting the player sprite as it moves. But, I also want to be able to place static lights (or some initial position for the lights) that do not move with the player or camera. When I turn off the camera or give it a static position, it works as a series of static lights so I believe it's probably caused by the camera transformation matrix following the player around. I'm using RenderTarget2Ds, one for the main game screen after all the backgrounds and tiles are rendered, and one for the "lightmap" which consists of a black background and a bunch of lighting textures which are merged with it using additive blending. For now, I'm doing all of this in PlatformerGame.cs where the camera transformation and position is set and the level.Draw() call is made. I can't figure out how to separate the drawing of the lightmap and the camera following the player. I was thinking it would be better to render the shadows and lighting directly in the drawing of the level itself, but I'm not sure how to do that either because this technique requires RenderTarget2Ds and calling SpriteBatch.Begin()/End().

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  • What ufw allows/denies by default?

    - by mgibsonbr
    I was accessing a server running Ubuntu 12.04 Server using SSH and managed to lock myself out of it. I'm still wondering how that happened: The firewall was enabled by default; sudo ufw status did not show any rules (but I could SSH to the server normally); I tried explicitly allowing ports 80 and 443 using the commands: sudo ufw allow 80 sudo ufw allow 443 sudo ufw status now showed something like: Status: active To Action From -- ------ ---- 80 ALLOW Anywhere 80 ALLOW Anywhere (v6) 443 ALLOW Anywhere 443 ALLOW Anywhere (v6) (Recalling from memory and seeing some examples; I can't access the server to see the exact output, so I might be mistaken) After logging out of SSH, now I can't log in anymore (connection timeout). What just happened? There were no DENY rules previously (AFAIK), neither I introduced any. How could SSH be previously available and now it's not? Does ufw (or more precisely iptables) allow everything by default, unless you explicitly allow something, then it denies everything by default? Or did I do something wrong, that broke the existing rules somehow?

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  • Dealing with institutionalized programmers.

    - by Singleton
    Some times programmers who work in a project for long time tend to get institutionalized. It is difficult to convince them with reasoning. Even if we manage to convince them they will be adamant to take suggestion on board. How do we handle the situation without developing friction in team? Institutionalized in terms of practices. I recently joined in a project where build &release process was made so complicated with unnecessary roadblocks. My suggestion was we can get rid of some of the development overheads(like filling few spreadsheets) just by integrating defect management and version controlling tools (both are IBM-Rational tools integration can be very easy and one-off effort). Also by using tools like Maven & Ant (project involves java and some COTS products) build & release can be simplified and reduce manual errors& intervention. I managed to convince and ready to put efforts for developing proof of concept. But the ‘Senior’ developer is not willing to take it on board. One reason could be the current process makes him valuable in team.

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  • Strange 3D game engine camera with X,Y,Zoom instead of X,Y,Z

    - by Jenko
    I'm using a 3D game engine, that uses a 4x4 matrix to modify the camera projection, in this format: r r r x r r r y r r r z - - - zoom Strangely though, the camera does not respond to the Z translation parameter, and so you're forced to use X, Y, Zoom to move the camera around. Technically this is plausible for isometric-style games such as Age Of Empires III. But this is a 3D engine, and so why would they have designed the camera to ignore Z and respond only to zoom? Am I missing something here? I've tried every method of setting the camera and it really seems to ignore Z. So currently I have to resort to moving the main object in the scene graph instead of moving the camera in relation to the objects. My question: Do you have any idea why the engine would use such a scheme? Is it common? Why? Or does it seem like I'm missing something and the SetProjection(Matrix) function is broken and somehow ignores the Z translation in the matrix? (unlikely, but possible) Anyhow, what are the workarounds? Is moving objects around the only way? Edit: I'm sorry I cannot reveal much about the engine because we're in a binding contract. It's a locally developed engine (Australia) written in managed C# used for data visualizations. Edit: The default mode of the engine is orthographic, although I've switched it into perspective mode. Its probably more effective to use X, Y, Zoom in orthographic mode, but I need to use perspective mode to render everyday objects as well.

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  • How to properly learn ASP.NET MVC

    - by Qmal
    Hello everyone, I have a question to ask and maybe some of you will think it's lame, but I hope someone will get me on the right track. So I've been programming for quite some time now. I started programming when I was about 13 or so on Delphi, but when I was about 17 or so I switched to C# and now I really like to program with it, mostly because it's syntax is very appealing to me, plus managed code is very good. So it all was good and fun but then I had some job openings that I of course took, but the problem with them is that they all are about web programming. And I had to learn PHP and MVC fundamentals. And I somewhat did while building applications using CI and Kohana framework. But I want to build websites using ASP.NET because I like C# much, much more than PHP. TL;DR I want to know ASP.NET MVC but I don't know where to start. What I want to start with is build some simple like CMS. But I don't know where to start. Do I use same logic as PHP? What do I use for DB connections? And also, if I plan to host something that is build with ASP.NET MVC3 on a hosting provider do I need to buy some kind of license?

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  • How to make Unity 3D work with Bumblebee using the Intel chipset

    - by EboMike
    I have a Sony VAIO S laptop with the dreaded Optimus and finally managed to get Bumblebee to work fully on Ubuntu 12.04 so that I can utilize both the hardware acceleration of the Intel chipset as well as the Nvidia one via optirun and/or bumble-app-settings. However, the desktop effects don't work. But they should, I vaguely remember that they worked for a while before I had Bumblebee installed. This is what I get with the support test: :~$ /usr/lib/nux/unity_support_test -p Xlib: extension "NV-GLX" missing on display ":0". OpenGL vendor string: Tungsten Graphics, Inc OpenGL renderer string: Mesa DRI Intel(R) Ivybridge Mobile OpenGL version string: 1.4 (2.1 Mesa 8.0.2) Not software rendered: yes Not blacklisted: yes GLX fbconfig: yes GLX texture from pixmap: yes GL npot or rect textures: yes GL vertex program: yes GL fragment program: yes GL vertex buffer object: no GL framebuffer object: yes GL version is 1.4+: yes Unity 3D supported: no First of all, I kind of doubt that the chipset doesn't support VBOs (essentially a standard feature in GL). Neither Xorg.0.log nor Xorg.8.log show any particular errors. As for the Nvidia drivers: In order to get them to work, I had to install the 304.22 drivers (older ones wouldn't work). They clobbered libglx.so, so I reinstated the xserver-xorg-core libglx.so in its original place, moved Nvidia's libglx.so to an nvidia-specific folder and specified that folder in the bumblebee.config. That seems to work and shouldn't cause the problem I see here. For fun, I tried to use the Nvidia chipset for Unity, but that didn't fly either: ~$ optirun /usr/lib/nux/unity_support_test -p OpenGL vendor string: NVIDIA Corporation OpenGL renderer string: GeForce GT 640M LE/PCIe/SSE2 OpenGL version string: 4.2.0 NVIDIA 304.22 Not software rendered: yes Not blacklisted: yes GLX fbconfig: yes GLX texture from pixmap: no GL npot or rect textures: yes GL vertex program: yes GL fragment program: yes GL vertex buffer object: yes GL framebuffer object: yes GL version is 1.4+: yes Unity 3D supported: no

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  • Code Behaviour via Unit Tests

    - by Dewald Galjaard
    Normal 0 false false false EN-ZA X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Some four months ago my car started acting up. Symptoms included a sputtering as my car’s computer switched between gears intermittently. Imagine building up speed, then when you reach 80km/h the car magically and mysteriously decide to switch back to third or even second gear. Clearly it was confused! I managed to track down a technician, an expert in his field to help me out. As he fitted his handheld computer to some hidden port under the dash, he started to explain “These cars are quite intelligent, you know. When they sense something is wrong they run in a restrictive program which probably account for how you managed to drive here in the first place...”  I was surprised and thought this was certainly going to be an interesting test drive. The car ran smoothly down the first couple of stretches as the technician ran through routine checks. Then he said “Ok, all looking good. We need to start testing aspects of the gearbox. Inside the gearbox there are a couple of sensors. One of them is a speed sensor which talks to the computer, which in turn will decide which gear to switch to. The restrictive program avoid these sensors altogether and allow the computer to obtain its input from other [non-affected] sources”. Then, as soon as he forced the speed sensor to come back online the symptoms and ill behaviour re-emerged... What an incredible analogy for getting into a discussion on unit testing software? Besides I should probably put my ill fortune to some good use, right? This example provide a lot of insight into how and why we should conduct unit tests when writing code. More importantly, it captures what is easily and unfortunately often the most overlooked goal of writing unit tests by those new to the art and those who oppose it alike - The goal of writing unit tests is to test the behaviour of our code under predefined conditions. Although it is very possible to test the intrinsic workings of each and every component in your code, writing several tests for each method in practise will soon prove to be an exhausting and ultimately fruitless exercise given the certain and ever changing nature of business requirements. Consequently it is true and quite possible whilst conducting proper unit tests, to call any single method several times as you examine and contemplate different scenarios. Let’s write some code to demonstrate what I mean. In my example I make use of the Moq framework and NUnit to create my tests. Truly you can use whatever you’re comfortable with. First we’ll create an ISpeedSensor interface. This is to represent the speed sensor located in the gearbox.  Then we’ll create a Gearbox class which we’ll pass to a constructor when we instantiate an object of type Computer. All three are described below.   ISpeedSensor.cs namespace AutomaticVehicle {     public interface ISpeedSensor     {         int ReportCurrentSpeed();     } }   Gearbox.cs namespace AutomaticVehicle {      public class Gearbox     {         private ISpeedSensor _speedSensor;           public Gearbox( ISpeedSensor gearboxSpeedSensor )         {             _speedSensor = gearboxSpeedSensor;         }         /// <summary>         /// This method obtain it's reading from the speed sensor.         /// </summary>         /// <returns></returns>         public int ReportCurrentSpeed()         {             return _speedSensor.ReportCurrentSpeed();         }     } } Computer.cs namespace AutomaticVehicle {     public class Computer     {         private Gearbox _gearbox;         public Computer( Gearbox gearbox )         {                     }          public int GetCurrentSpeed()         {             return _gearbox.ReportCurrentSpeed( );         }     } } Since this post is about Unit testing, that is exactly what we’ll create next. Create a second project in your solution. I called mine AutomaticVehicleTests and I immediately referenced the respective nunit, moq and AutomaticVehicle dll’s. We’re going to write a test to examine what happens inside the Computer class. ComputerTests.cs namespace AutomaticVehicleTests {     [TestFixture]     public class ComputerTests     {         [Test]         public void Computer_Gearbox_SpeedSensor_DoesThrow()         {             // Mock ISpeedSensor in gearbox             Mock< ISpeedSensor > speedSensor = new Mock< ISpeedSensor >( );             speedSensor.Setup( n => n.ReportCurrentSpeed() ).Throws<Exception>();             Gearbox gearbox = new Gearbox( speedSensor.Object );               // Create Computer instance to test it's behaviour  towards an exception in gearbox             Computer carComputer = new Computer( gearbox );             // For simplicity let’s assume for now the car only travels at 60 km/h.             Assert.AreEqual( 60, carComputer.GetCurrentSpeed( ) );          }     } }   What is happening in this test? We have created a mocked object using the ISpeedsensor interface which we've passed to our Gearbox object. Notice that I created the mocked object using an interface, not the implementation. I’ll talk more about this in future posts but in short I do this to accentuate the fact that I'm not not really concerned with how SpeedSensor work internally at this particular point in time. Next I’ve gone ahead and created a scenario where I’ve declared the speed sensor in Gearbox to be faulty by forcing it to throw an exception should we ask Gearbox to report on its current speed. Sneaky, sneaky. This test is a simulation of how things may behave in the real world. Inevitability things break, whether it’s caused by mechanical failure, some logical error on your part or a fellow developer which didn’t consult the documentation (or the lack thereof ) - whether you’re calling a speed sensor, making a call to a database, calling a web service or just trying to write a file to disk. It’s a scenario I’ve created and this test is about how the code within the Computer instance will behave towards any such error as I’ve depicted. Now, if you’ve followed closely in my final assert method you would have noticed I did something quite unexpected. I might be getting ahead of myself now but I’m testing to see if the value returned is equal to what I expect it to be under perfect conditions – I’m not testing to see if an error has been thrown! Why is that? Well, in short this is TDD. Test Driven Development is about first writing your test to define the result we want, then to go back and change the implementation within your class to obtain the desired output (I need to make sure I can drive back to the repair shop. Remember? ) So let’s go ahead and run our test as is. It’s fails miserably... Good! Let’s go back to our Computer class and make a small change to the GetCurrentSpeed method.   Computer.cs public int GetCurrentSpeed() {   try   {     return _gearbox.ReportCurrentSpeed( );   }   catch   {     RunRestrictiveProgram( );   } }     This is a simple solution, I know, but it does provide a way to allow for different behaviour. You’re more than welcome to provide an implementation for RunRestrictiveProgram should you feel the need to. It's not within the scope of this post or related to the point I'm trying to make. What is important is to notice how the focus has shifted in our approach from how things can break - to how things behave when broken.   Happy coding!

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  • Having to check collisions twice per game tic

    - by user22241
    I have vertically moving elevators (3 solid tiles wide) and static solid tiles. Each are separate entities and therefore have their own respective collision routines (to check for, and resolve, collisions with the main character) I check my vertical collisions after characters vertical movements and then horizontal collisions after horizontal movements. The problem is that I want my platform to kill the player if it squashes him from the top, and also if he's on a moving platform (that is moving up) that squashes him into a solid block. Correct behaviour, player on solid blocks being squashed from above by decending elevator Here is what happens. Gravity pushes character into solid block, solid block collision routine corrects characters position and sits him on the solid block which pushes him into the moving elevator, elevator routine then checks for collision and kills player. This assumes I am checking solid blocks first, then elevator collisions. However, if it's the other way around, this happens.... Incorrect behaviour, player on accending elevator gets pushed into solid blocks above Player is on an elevator moving up, gravity pushes him into the elevator, solid block CD routine detects no collision, no action taken. Elevator CD routine detects character has been pushed into elevator by gravity, corrects this by moving character up and sitting him on the elevator and pushes him into the solid blocks above, however the solid block vertical routine has now already run for this tic, so the game continues and the next solid block collision that is encountered is the horizontal routine. This detects a collision and moves the character out of the collision to the left or right of the block which looks odd to say the least (character should get killed here). The only way I've managed to get this working correctly is by running the solid block CD, then the elevator CD, then the solid block CD again straight after. This is clearly wasteful but I can't figure out how else to do this. Any help would be appreciated.

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  • What do you do if you reach a design dead-end in evolutionary methods like Agile or XP?

    - by Dipan Mehta
    As I was reading Martin Fowler's famous blog post Is Design Dead?, one of the striking impressions I got is that given the fact that in Agile Methodology and Extreme Programming, the design as well as programming is evolutionary, there are always points where things need to get refactored. It may be possible that when a programmer's level is good, and they understand design implications and don't make critical mistakes, the code continues to evolve. However, in a normal context, what is the ground reality in this context? In a normal day given some significant development goes into product, and when critical change occurs in requirement isn't it a constraint that how much ever we wish, fundamental design aspects cannot be modified? (without throwing away major part of the code). Is it not quite likely that one reaches dead-end on any further possible improvement on design and requirements? I am not advocating any non-Agile practice here, but I want to know from people who practice agile or iterative or evolutionary development methods, as for their real experiences. Have you ever reached such dead-ends? How have you managed to avoid it or escaped it? Or are there measures to ensure that design remains clean and flexible as it evolves?

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  • Delphi Client-Server Application using Firebird 2.5 error

    - by Japie Bosman
    I have got a lengthy question to ask. First of all Im still very new when it comes to Delphi programming and my experience has beem mostly developing small single user database applications using ADO and an Access database. I need to take the transition now to a client server application and this is where the problem starts. I decided to use Firebird 2.5 embeded as my database, as it is open source, and it is can be used with the interbase components in Delphi and that multiple clients can access the database simultanously. So I followed the interbase tutorial in Delphi. I managed to connect the client to the server and see the data in the example (While both are running on my pc), but when i tried to move the client to another pc, keeping the server on mine and running it to see if I can connect to the server it gave me the following error. Exception EIdSocketError in module clientDemo.exe at 0029DCAC. Socket Error # 10061 Connection refused. I understand that this might be because the host is defined as localhost in the client. But here is my first question. In the TSQLConncetion you can set die hostname under Driver-Hostname. The thing I want to know is how do you do this at run time, as I cannot get the property when I try and make an edit box to allow the user to enter the value and then set it via code like for example: SQLConncetion1.Driver.Hostname := edtHost.text; The thing is there is not such property to set, so how do you set the hostname at run time? Im using Delphi XE2 There is still a lot of questions to come especially when it comes to deployment, but I will take this piece by piece and I appreciate the advice.

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  • What is the role of traditional issue tracker when Scrum / Kanban board is used?

    - by Borek
    From a very high level view, to me it seems there are generally 2 types of Project Management tools: Traditional issue trackers like Fogbugz, JIRA, BugZilla, Trac, Redmine etc. Virtual card boards / agile project management tools like Pivotal Tracker, GreenHopper, AgileZen, Trello etc. Sure, they overlap in one way or another, e.g. Pivotal Tracker tasks can be imported to JIRA, GreenHopper itself is implemented on top of JIRA issue base etc. but I think one can still see the difference in orientation between those two types of tools. Traditional issue tracker seems to be used even in companies otherwise doing agile project management. My question is, why do they do that? I also feel that we should use an issue tracker in my company but when I'm thinking about it, I'm not actually sure why should we need it. For example, Trello development seems to be managed by using Trello itself (see this virtual wall) even though they have access to Fogbugz, one of the best issue trackers around. So maybe we don't need traditional issue tracker when we'll be doing 100% of our work in an agile manner using one of the agile PM tools?

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  • Connect to bluetooth device from command line

    - by Ilari Kajaste
    Background: I'm using my bluetooth headset as audio output. I managed to get it working by the long list of instructions on BluetoothHeadset community documentation, and I have automated the process of activating the headset as default audio output into a script, thanks to another question. However, since I use the bluetooth headset with both my phone and computer (and the headset doesn't support two input connections) in order for the phone not to "steal" the connection when handset is turned on, I force the headset into a discovery mode when connecting to the computer (phone gets to connect to it automatically). So even though the headset is paired ok and would in "normal" scenario autoconnect, I have to always use the little bluetooth icon in the notification area to actually connect to my device (see screenshot). What I want to avoid: This GUI for connecting to a known and paired bluetooth device: What I want instead: I'd want to make the bluetooth do exactly what the clicking the connect item in the GUI does, only by using command line. I want to use command line so I can make a single keypress shortcut for the action, and would't need to navigate the GUI every time I want to establish a connection to the device. The question: How can I attempt to connect to a specific, known and paired bluetooth device from command line? Further question: How do I tell if the connection was successful or not?

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  • problems with installation of ubuntu 12.04 (64 and 32 bits)

    - by user76104
    I am a latinoamerican so.. sorry for my english I am trying to install ubuntu on my new pc but I have serious problems. When I put the installation cd and it runs, everything goes fine until that "window" when the user have to decide if want to try ubuntu or install it on the machine.. well that "window" apears in blank, and I see that my mouse and my keyboard turn really slowly and I can't do anything I have to shut it down by pressing power botton. The specification of my pc are this Gigabyte ex58 ud7 i7 950 wester digital caviar black 6gb memory corsair evga gtx580 Please i really neeed to install ubuntu or another linux distrubution, i am usign de sismic unix program on my laptop and well. it burns when i program a script! help! please :) what can i do..? what i have to download? i am not a pro in linux so please :( be pattient with me when it starts to load the achieve ubuntu environment to enter a menu with a graphical environment but I managed to get something sturdy and gave him to try ubuntu, started to load but freezes on the sign of ubuntu with red spots and only shows me the pointer not more ..... any other option? ps: had previously tried to install the alternate version of ubuntu not having success: S

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  • Resizing partition using Gparted gives "can't have overlapping partitions" error

    - by Marcus
    I just decided to install Ubuntu 12.04 alongside Windows 7 on my Dell laptop. However I didn't do this manually but instead used the "Run Ubuntu alongside Windows 7" option upon installation, and now the partition that Ubuntu runs on has very little space (It's giving me warnings). I'm trying to use Gparted 0.12.1-5 (via a live CD) to give Windows less space and give Ubuntu more. I've managed to remove 100GB from the Windows partition so I now have some unallocated space between Windows and Ubuntu. This is what it looks like inside Ubuntu (not using the live CD, since it won't let me mount a USB to save a screenshot): http://i.stack.imgur.com/0keQq.png So first I take sda4 (extended?) and resize it to the left so it takes up all the unallocated space. Then I resize sda5 (ext4) as well so it takes up all the new space. However, when I hit apply, it fails on the first action (resizing sd4), saying "can't have overlapping partitions". Any ideas as to why this happens? I also tried resizing sda4 by just a few MB so that it definitely didn't overlap anything, but I still got the same error message. To clarify, I am doing it using the CD, I just took the screenshot from Ubuntu. Any help would be greatly appreciated! And again, I can't mount any USB (I'm following the guide on the gparted website but it says "Invalid argument" or something like that) so I couldn't attach the details file from Gparted. If this is needed, I may need some hints on how to solve the USB issue as well. :) Thanks

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  • Banshee crashes consistently - is there a fix?

    - by user36334
    Since updating to ubuntu 11.10 I've had trouble with banshee. In particular when I run it I find that it crashes within an hour without fail. I get the following Unhandled Exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.NullReferenceException: Object reference not set to an instance of an object at Mono.Zeroconf.Providers.AvahiDBus.BrowseService.DisposeResolver () [0x00000] in <filename unknown>:0 at Mono.Zeroconf.Providers.AvahiDBus.BrowseService.Dispose () [0x00000] in <filename unknown>:0 at Mono.Zeroconf.Providers.AvahiDBus.ServiceBrowser.OnItemRemove (Int32 interface, Protocol protocol, System.String name, System.String type, System.String domain, LookupResultFlags flags) [0x00000] in <filename unknown>:0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) [0x00000] in <filename unknown>:0 --- End of inner exception stack trace --- at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) [0x00000] in <filename unknown>:0 at System.Reflection.MethodBase.Invoke (System.Object obj, System.Object[] parameters) [0x00000] in <filename unknown>:0 at System.Delegate.DynamicInvokeImpl (System.Object[] args) [0x00000] in <filename unknown>:0 at System.MulticastDelegate.DynamicInvokeImpl (System.Object[] args) [0x00000] in <filename unknown>:0 at System.Delegate.DynamicInvoke (System.Object[] args) [0x00000] in <filename unknown>:0 at NDesk.DBus.Connection.HandleSignal (NDesk.DBus.Message msg) [0x00000] in <filename unknown>:0 at NDesk.DBus.Connection.DispatchSignals () [0x00000] in <filename unknown>:0 at NDesk.DBus.Connection.Iterate () [0x00000] in <filename unknown>:0 at Mono.Zeroconf.Providers.AvahiDBus.DBusManager.IterateThread (System.Object o) [0x00000] in <filename unknown>:0 Does anyone else also have this problem?

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  • RDA and Fusion Middleware Diagnostic Framework Integration

    - by Daniel Mortimer
    Further to my last blog entry "FMw Diagnostic Framework : Automatic Capture of Diagnostic Data Upon First Failure!" I have spent some time exploring how Remote Diagnostic Agent (RDA) integrates with Diagnostic Framework. Remote Diagnostic Agent, by default, collects the information about the last 10 incidents which have been captured in the Automatic Diagnostic Repository (ADR). This information can be located via RDA's Start Page Menu system. See screenshot below. Screenshot - Viewing Diagnostic Framework Incident Information in a RDA Package Note: In the next release of RDA - version 4.30 - the Diagnostic Repository menu label will have it's own position in the weblogic managed server sub menu hierarchy rather than be a child menu item of the logs menuDiagnostic Framework is also capable of launching RDA engine and including the output in an incident package. This is achieved via the command "IPS GENERATE PACKAGE". The RDA output is written to DOMAIN_HOME/servers/<server name>/adr/diag/ofm/<domain name>/<server name>/incpkg/pkg_[number]/seq_[number]/rda The RDA collected files are best viewed (as shown in the screenshot above) by opening the RDA Start Page - "DFW__start.htm" - from this directory in a browser. If you do not have a browser available on the host machine, zip the contents of the rda directory and transfer and extract to a machine which has a browser.  The explanation of the integration goes a little deeper. If you want to know more, read My Oracle Support document: Understanding RDA and FMW 11g Diagnostic Framework Integration [Document 1503644.1]

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  • Cannot see boot options after editing grub background

    - by cipricus
    After solving this problem I managed to get myself into truble again out of nothing by trying to change the display of the dual boot option page in Boot Customizer. I have changed the background, the fonts size (I have increased them) and font style (I have chosen UnDotum). But Boot Customizer gave me an error (I mean a message that the application was closed unexpectedly or smth). I have restarted BootCustomizer and the settings were there. When I rebooted, instead of the normal boot options list, just the background image that I had selected and nothing else. I used Boot Repair to repair grub, it says it did it successfully, but I still get the background image when I try to boot. Any ideas? (Could it be the matter that I chose UnDotum font style? That was installed in Lubuntu - but how could it be accessible in displaying boot options?) The contents of etc/default/grub are: # If you change this file, run 'update-grub' afterwards to update # /boot/grub/grub.cfg. # For full documentation of the options in this file, see: # info -f grub -n 'Simple configuration' GRUB_DEFAULT=0 GRUB_HIDDEN_TIMEOUT=0 GRUB_HIDDEN_TIMEOUT_QUIET=true GRUB_TIMEOUT=10 GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian` GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" GRUB_CMDLINE_LINUX="" # Uncomment to enable BadRAM filtering, modify to suit your needs # This works with Linux (no patch required) and with any kernel that obtains # the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...) #GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef" # Uncomment to disable graphical terminal (grub-pc only) #GRUB_TERMINAL=console # The resolution used on graphical terminal # note that you can use only modes which your graphic card supports via VBE # you can see them in real GRUB with the command `vbeinfo' #GRUB_GFXMODE=640x480 # Uncomment if you don't want GRUB to pass "root=UUID=xxx" parameter to Linux #GRUB_DISABLE_LINUX_UUID=true # Uncomment to disable generation of recovery mode menu entries #GRUB_DISABLE_RECOVERY="true" # Uncomment to get a beep at grub start #GRUB_INIT_TUNE="480 440 1" I have tried to modify etc/default/grub: GRUB_HIDDEN_TIMEOUT=0 to 10 GRUB_HIDDEN_TIMEOUT_QUIET=true to false and GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" to "" but it doesn't help Also, using Shift doesn't make the list visible. I am looking for something like a command that would reset grub options to default. [When trying to reinstall grub i get to this window in term:

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  • IOUG SIG Webcast on October 30th : Performance Tuning your DB Cloud

    - by Anand Akela
    The Oracle Enterprise Manager Special Interest Group (SIG) is a growing body of IOUG members who manage or are interested in all aspects of Oracle Enterprise Manager. This IOUG SIG is managed by volunteers and supported by Oracle Enterprise Manager product managers and developers. The purpose of the SIG is to bring relevant information and education through webcasts, discussions and networking to users interested in learning more about the product, and to share user experiences. On October 30th at 10 AM pacific time, Oracle Enterprise Manager SIG is hosting a webcast on "Performance Tuning your DB Cloud in OEM 12c Cloud Control - 360 Degrees". In this webcast, Tariq Farooq , CEO, BrainSurface and Mike Ault, Oracle  will provide a tutorial on how to monitor and perform performance tuning of the Oracle database cloud environment. You will learn how to leverage Oracle Enterprise Manager for tuning, trouble-shooting & monitoring your Oracle Database Cloud Ecosystem. The session covers lessons learned, tips/tricks, recommendations, best practices, gotchas and a whole lot more on how to effectively use Oracle Enterprise Manager Cloud Control 12c for quick, easy & intuitive performance tuning of your Oracle Database Cloud. Session Objectives:• Leveraging OEM12c Cloud Control for Oracle DB Tuning/Monitoring • Limited Deep-Dive on AWR • Oracle DB Cloud Performance Tuning • Best Practices for DB Cloud Maintenance/Monitoring Register Now ! Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Google+ |  Newsletter

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  • Heading to GTC 2010

    - by Daniel Moth
    Next week the GPU Technology Conference (GTC) 2010 takes place in San Jose, CA and I am lucky enough to be attending the entire week. It has been an extremely long time (in fact, I can't remember the last time) where I am registered as an attendee at a conference (full pass/access) without being a speaker *and* without having any booth duty! Having said that, we (our team at Microsoft) will be running GPU debugging UX studies throughout the entire week (similar to what I had previously advertised). If you are attending GTC 2010 and you are interested, look for the related flyer in your conference bag. The conference is an excellent opportunity to connect in-person with various individuals that I have only met virtually. From an educational perspective there is a very long and interesting session list, with multiple concurrent slots, making it very hard to choose between them, but I have managed to create my (packed) schedule. I am most looking forward to sessions on the programming languages and tools, both from Microsoft and MS partners. For full conference details, visit the GTC 2010 official page. Comments about this post welcome at the original blog.

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  • How to dissuade a customer who just learned a technology and wants to use it everywhere?

    - by MainMa
    My customer recently discovered what is URL Rewriting, without completely understanding what it is, how it works and the pros and cons of it. Now, he asks for lots of strange changes in actual requirements of current projects and changes in old projects in order to implement what he believes is URL Rewriting. On one hand, I'm annoyed being asked to do things which doesn't make any sense instead of doing real work. On the other hand, I can't tell my customer that he doesn't understand anything in the subject despite his interest in it. I think many people have had situations when their manager or their customer just learned a new buzzword or a new technology, and he loved it so much than he wanted to use it in every project, everywhere, rewrite the whole codebase just to use this new thing, etc. Also, I've recently read something related on Programmers.SE where people told about their experiences when there was a huge buzz around XML, and some managers would ask to introduce XML in every project just to show to everyone that they have used it. So those who have been in similar situation, how have you managed it?

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  • MySQL Connector/Net 6.8.1 beta has been released

    - by Roberto Garcia
    Dear MySQL users, MySQL Connector/Net 6.8.1, a new version of the all-managed .NET driver for MySQL has been released. This is a beta release for 6.8.x and it's not recommended for production environments. It is appropriate for use with MySQL server versions 5.0-5.6 It is now available in source and binary form from http://dev.mysql.com/downloads/connector/net/#downloads and mirror sites (note that not all mirror sites may be up to date at this point-if you can't find this version on some mirror, please try again later or choose another download site.) The 6.8.1 version of MySQL Connector/Net has support for Entity Framework 6.0 and includes: - Changed EF migration history table to use a single column as primary key.- Removed installer validation when MySql for Visual Studio is installed.- Added idempotent script for Entity Framework 6 migrations.- Fix for WI #824, Connector/NET writes wrong version for binding redirects.- Fix for WI #825, Connector/NET 6.8.1 writes wrong namespace for binding redirects. The release is available to download at http://dev.mysql.com/downloads/connector/net/#downloads Documentation ------------------------------------- You can view current Connector/Net documentation at http://dev.mysql.com/doc/refman/5.6/en/connector-net.html You can find our team blog at http://blogs.oracle.com/MySQLOnWindows You can also post questions on our forums at http://forums.mysql.com/ Enjoy and thanks for the support! Connector/NET Team

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  • Antenna Aligner part 2: Finding the right direction

    - by Chris George
    Last time I managed to get "my first app(tm)" built, published and running on my iPhone. This was really cool, a piece of my code running on my very own device. Ok, so I'm easily pleased! The next challenge was actually trying to determine what it was I wanted this app to do, and how to do it. Reverting back to good old paper and pen, I started sketching out designs for the app. I knew I wanted it to get a list of transmitters, then clicking on a transmitter would display a compass type view, with an arrow pointing the right way. I figured there would not be much point in continuing until I know I could do the graphical part of the project, i.e. the rotating compass, so armed with that reasoning (plus the fact I just wanted to get on and code!), I once again dived into visual studio. Using my friend (google) I found some example code for getting the compass data from the phone using the PhoneGap framework. // onSuccess: Get the current heading // function onSuccess(heading) {    alert('Heading: ' + heading); } navigator.compass.getCurrentHeading(onSuccess, onError); Using the ripple mobile emulator this showed that it was successfully getting the compass heading. But it didn't work when uploaded to my phone. It turns out that the examples I had been looking at were for PhoneGap 1.0, and Nomad uses PhoneGap 1.4.1. In 1.4.1, getCurrentHeading provides a compass object to onSuccess, not just a numeric value, so the code now looks like // onSuccess: Get the current magnetic heading // function onSuccess(heading) {    alert('Heading: ' + heading.magneticHeading); }; navigator.compass.getCurrentHeading(onSuccess, onError); So the lesson learnt from this... read the documentation for the version you are actually using! This does, however, lead to compatibility problems with ripple as it only supports 1.0 which is a real pain. I hope that the ripple system is updated sometime soon.

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  • Fresh install of Ubuntu 12.10 won't boot on Asus X101CH Eee PC

    - by Najdmie
    I did a fresh install of Ubuntu 12.10 in my Asus X101CH Eee PC, using a live usb which I made using startup disk creator, replacing Ubuntu 12.04. The installation ran smoothly, but when I boot, it goes to a purple screen for a second, then a lot of text like the following shows up in sequence: Starting crash report submission daemon [OK] Starting CPU interrupts balancing daemon [OK] Stopping save kernel messages [OK] _ And the cursor just keeps blinking for hours. I can't log in. Pressing Alt + F2 did not bring me to console mode. I thought it might be a partition problem so I formatted the whole disk, by creating a new partition table using gparted in Ubuntu 12.04 live USB. I noticed that I can't try Ubuntu using 12.10 live USB either; it just went to a blank screen when I hit the 'try ubuntu' button. But the same problem arose. I even changed the pen drive for the live USB a couple of times. I happened to know that the Intel Atom N2600 Cedar Trail CPU in my computer is not well supported in Linux, I managed to install its drivers in Ubuntu 12.04, although the computer went blank during the installation.

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