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  • Centralized Project Management Brings Needed Cost Controls to Growing Brazilian Firm

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Fast growth and a significant increase in business activities were creating project management challenges for CPqD, a developer of innovative information and communication technologies for large Brazilian organizations. To bring greater efficiency and centralized project management capabilities to its operations, CPqD chose Oracle’s Primavera P6 Enterprise Project Portfolio Management. “Oracle Primavera is an essential tool for our day-to-day business, and I notice the effort Oracle makes to constantly innovate and to add more functionality in an increasingly shorter period of time,” says Márcio Alexandre da Silva, IT department project coordinator, CPqD. He explains that before CPqD implemented the Oracle solution, the company did not have a corporate view of projects. “Our project monitoring was decentralized and restricted to each coordinator,” the project coordinator says. “With the Oracle solution, we achieved actual shared management, more control, and budgets that stay within projections.” Among the benefits that CPqD now enjoys are The ability to more effectively identify how employees are allocated, enabling managers to increase or reduce resources based on project scope, as well as secure the resources required for unexpected projects and demands A 75 percent reduction in the time it takes to collect project data and indicators—automated and centralized collection means project coordinators no longer have to manually compile information that was spread among various systems Read the complete CPqD company snapshot Read more in the October Edition of the quarterly Information InDepth EPPM Newsletter Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Oracle Tutor: XPDL conversion (and why you should care)

    - by mary.keane
    You may have noticed that the Oracle Business Process Converter feature in Tutor 14 supports "XPDL" conversion to Oracle Business Process Analysis Suite (BPA), Oracle Business Process Management Suite (BPM), and Oracle Tutor, and you may have briefly wondered "what is XPDL?" before you moved on to the Visio import feature (a very popular feature in Tutor 14). This posting is for those who do not yet understand (or care) about XPDL and process modeling. Many of us (and I'm including myself) have spent years working in the process definition arena: we've written procedures, designed systems and software to help others write procedures, and have been responsible for embedding policies and procedures into training material for employees. We've worked with tools such as Oracle Tutor, Microsoft Visio, Microsoft Word, and UPK. Most of us have never worked with "modeling tools" before, and we certainly never had to understand BPMN. It's a brave new world in this arena, and companies desperately need people with policy and procedural system expertise to be able to work with system analysts so there is a seamless transfer of knowledge from IT to employees. When working with applications, a picture is worth a thousand words, so eventually you're going to need to understand and be able to work with business process models. XPDL is an acronym for XML Process Definition Language, and it is an interchange format for business process models. It allows you to take a BPMN model that was developed in one workflow application such as BizAgi and import it into another workflow application or a true BPMN management system such as Oracle BPM. Specifically, the XPDL format contains the graphical information of a model as well as any executable information. By using a common format, models can be moved from a basic modeling application used by business owners to applications used by system architects. Over 80 applications support the XPDL format, including MetaStorm ProVision, BEA ALBPM, BizAgi, and Tibco. I mention these applications because we have provided XSLT mapping files specifically for these vendors. Oracle Business Process Converter was designed with user extensibility in mind, and thus users can add their own XML files so that additional XPDL models from other vendors can be converted to BPM, BPA, and Oracle Tutor. Instructions on how to add your own files can be found in Appendix 4 of the Oracle Business Converter manual. Let's take a visual look at how this works. Here is an example of a model devloped in BizAgi: This model can be created by the average business user without a large learning curve, and it's a good start for the system analyst who will be adding web services as well as for the business manager who manages the process described in the model. By exporting this model as XPDL, the information can be converted into Oracle BPA and Oracle BPM as well as converted to Oracle Tutor to become the framework for a procedure. Through this conversion feature, one graphic illustration of a business process can be used by a system analyst, business analyst, business manager, and employee, as seen below. Model Converted to Tutor Procedure Below is the task section of the procedure after conversion from an XPDL file. Model converted to BPA Model converted to BPM End users still want step by step instructions on how to perform their jobs, so procedures (Oracle Tutor) and application simulations (UPK) are still a critical piece of the solution. But IT professionals need graphic descriptions of how the applications work, regardless of whether there are any tasks involving humans. Now there is a way to convert procedures (Oracle Tutor docx files) and basic models (XPDL files) so that business managers and system analysts can share process information. References Wikipedia XPDL. Workflow Management Coalition, XPDL Support and Resources Oracle Business Process Converter manual, Oracle Tutor 14 Oracle Business Process Management 11g If you have any XPDL conversion stories to share, we'd love to hear from you. Best wishes for the coming new year, Mary Keane, Senior Development Manager, Oracle Tutor and BPM

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  • Oracle is #1 in Life Sciences!

    - by Michael Snow
    Guest post today by: John Klinke, Senior Principal Product Manager, Oracle WebCenter Content 12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Based on the announcement last week at EMC World about Documentum for Life Sciences, it looks like EMC is starting to have regrets about pulling out of the life sciences space over the last few years. Certainly their content management customers and partners in life sciences have noticed their retreat. Many of them are now talking to us about WebCenter Content since they’ve seen the writing on the wall regarding Documentum’s decline, including falling revenue, shrinking investment, departure of key executives, and EMC’s auditing of existing customers. While EMC has been neglecting the life sciences industry over the last few years, Oracle has been increasing its investment and commitment by providing best-of-breed solutions to enable pharmaceutical, medical device, biotech and CRO companies to improve productivity and drive innovation. As a result, according to IDC Health Insights, Oracle is #1 in life sciences. From research and development through clinical development and manufacturing to sales and marketing, Oracle provides the solutions that life sciences companies depend on to accelerate R&D, expedite clinical trials, and speed time to market. Specifically for Oracle WebCenter, our life sciences business is booming thanks to our comprehensive offerings led by Oracle WebCenter Content, our 21 CFR Part 11 compliant enterprise content management platform. Unlike Documentum, WebCenter Content is all about keeping the cost of ownership low - through simplicity, flexibility, and out-of-the-box integrations. WebCenter Content is a single, comprehensive ECM platform that can handle all your content management needs, from controlled documents to digital asset management, records management and document imaging and capture. And it is much more flexible, letting you do configuration changes instead of customizations to meet your business needs. It also saves you money by being pre-integrated with the rest of the Oracle Fusion Middleware technology stack and with leading enterprise applications like Siebel (including Siebel CTMS), Primavera, E-Business Suite, JD Edwards and PeopleSoft. So if you think EMC’s announcement last week was too little and too late, I’m happy to report that Oracle is here to help. Back in October, we announced our Move Off Documentum offer, which provides a 100% trade-in credit for your Documentum licenses when you purchase Oracle WebCenter, and the good news is, this offer is still available for a limited time. So stop maintaining Documentum and start innovating with Oracle WebCenter. For more details see www.oracle.com/moveoff/documentum.

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  • Get to Know a Candidate (8 of 25): Rocky Anderson&ndash;Justice Party

    - by Brian Lanham
    DISCLAIMER: This is not a post about “Romney” or “Obama”. This is not a post for whom I am voting. Information sourced for Wikipedia. Ross Carl “Rocky” Anderson served two terms as the 33rd mayor of Salt Lake City, Utah, between 2000 and 2008.  He is the Executive Director of High Road for Human Rights.  Prior to serving as Mayor, he practiced law for 21 years in Salt Lake City, during which time he was listed in Best Lawyers in America, was rated A-V (highest rating) by Martindale-Hubbell, served as Chair of the Utah State Bar Litigation Section[4] and was Editor-in-Chief of, and a contributor to, Voir Dire legal journal. As mayor, Anderson rose to nationwide prominence as a champion of several national and international causes, including climate protection, immigration reform, restorative criminal justice, LGBT rights, and an end to the "war on drugs". Before and after the invasion by the U.S. of Iraq in 2003, Anderson was a leading opponent of the invasion and occupation of Iraq and related human rights abuses. Anderson was the only mayor of a major U.S. city who advocated for the impeachment of President George W. Bush, which he did in many venues throughout the United States. Anderson's work and advocacy led to local, national, and international recognition in numerous spheres, including being named by Business Week as one of the top twenty activists in the world on climate change,serving on the Newsweek Global Environmental Leadership Advisory Board, and being recognized by the Human Rights Campaign as one of the top ten straight advocates in the United States for LGBT equality. He has also received numerous awards for his work, including the EPA Climate Protection Award, the Sierra Club Distinguished Service Award, the Respect the Earth Planet Defender Award, the National Association of Hispanic Publications Presidential Award, The Drug Policy Alliance Richard J. Dennis Drugpeace Award, the Progressive Democrats of America Spine Award, the League of United Latin American Citizens Profile in Courage Award, the Bill of Rights Defense Committee Patriot Award, the Code Pink (Salt Lake City) Pink Star honor, the Morehouse University Gandhi, King, Ikeda Award, and the World Leadership Award for environmental programs. Formerly a member of the Democratic Party, Anderson expressed his disappointment with that Party in 2011, stating, “The Constitution has been eviscerated while Democrats have stood by with nary a whimper. It is a gutless, unprincipled party, bought and paid for by the same interests that buy and pay for the Republican Party." Anderson announced his intention to run for President in 2012 as a candidate for the newly-formed Justice Party. Although founded by Rocky Anderson of Utah, the Justice Party was first recognized by Mississippi and describes itself as advocating economic justice through measures such as green jobs and a right to organize, environment justice through enforcing employee safeguards in trade agreements, and social and civic justice through universal health care. In its first press release, the Utah Justice Party set forth its goals for justice in the economic, environmental, social and civic realms, along with a call to rid the corrupting influence of big money from government, to reverse the erosion of rights guaranteed by the Constitution, and to stop draining American resources to support illegal wars of aggression. Its press release says its grassroots supporters believe that now is the time for all to "shed their skeptical view that their voices don't matter", that "our 2-party system is a 'duopoly' controlled by the same corporate and military interests", and that the people must act to ensure "that our nation will achieve a brighter, sustainable future.” Anderson has ballot access in CO, CT, FL, ID, LA, MI, MN, MS, NJ, NM, OR, RI, TN, UT, VT, WA (152 electoral votes) and has write-in access in AL, AK, DE, GA, IL, IO, KS, MD, MO, NE, NH, NY, PA, TX Learn more about Rocky Anderson and Justice Party on Wikipedia.

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  • Indexing data from multiple tables with Oracle Text

    - by Roger Ford
    It's well known that Oracle Text indexes perform best when all the data to be indexed is combined into a single index. The query select * from mytable where contains (title, 'dog') 0 or contains (body, 'cat') 0 will tend to perform much worse than select * from mytable where contains (text, 'dog WITHIN title OR cat WITHIN body') 0 For this reason, Oracle Text provides the MULTI_COLUMN_DATASTORE which will combine data from multiple columns into a single index. Effectively, it constructs a "virtual document" at indexing time, which might look something like: <title>the big dog</title> <body>the ginger cat smiles</body> This virtual document can be indexed using either AUTO_SECTION_GROUP, or by explicitly defining sections for title and body, allowing the query as expressed above. Note that we've used a column called "text" - this might have been a dummy column added to the table simply to allow us to create an index on it - or we could created the index on either of the "real" columns - title or body. It should be noted that MULTI_COLUMN_DATASTORE doesn't automatically handle updates to columns used by it - if you create the index on the column text, but specify that columns title and body are to be indexed, you will need to arrange triggers such that the text column is updated whenever title or body are altered. That works fine for single tables. But what if we actually want to combine data from multiple tables? In that case there are two approaches which work well: Create a real table which contains a summary of the information, and create the index on that using the MULTI_COLUMN_DATASTORE. This is simple, and effective, but it does use a lot of disk space as the information to be indexed has to be duplicated. Create our own "virtual" documents using the USER_DATASTORE. The user datastore allows us to specify a PL/SQL procedure which will be used to fetch the data to be indexed, returned in a CLOB, or occasionally in a BLOB or VARCHAR2. This PL/SQL procedure is called once for each row in the table to be indexed, and is passed the ROWID value of the current row being indexed. The actual contents of the procedure is entirely up to the owner, but it is normal to fetch data from one or more columns from database tables. In both cases, we still need to take care of updates - making sure that we have all the triggers necessary to update the indexed column (and, in case 1, the summary table) whenever any of the data to be indexed gets changed. I've written full examples of both these techniques, as SQL scripts to be run in the SQL*Plus tool. You will need to run them as a user who has CTXAPP role and CREATE DIRECTORY privilege. Part of the data to be indexed is a Microsoft Word file called "1.doc". You should create this file in Word, preferably containing the single line of text: "test document". This file can be saved anywhere, but the SQL scripts need to be changed so that the "create or replace directory" command refers to the right location. In the example, I've used C:\doc. multi_table_indexing_1.sql : creates a summary table containing all the data, and uses multi_column_datastore Download link / View in browser multi_table_indexing_2.sql : creates "virtual" documents using a procedure as a user_datastore Download link / View in browser

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  • PASS Summit 2011 &ndash; Part II

    - by Tara Kizer
    I arrived in Seattle last Monday afternoon to attend PASS Summit 2011.  I had really wanted to attend Gail Shaw’s (blog|twitter) and Grant Fritchey’s (blog|twitter) pre-conference seminar “All About Execution Plans” on Monday, but that would have meant flying out on Sunday which I couldn’t do.  On Tuesday, I attended Allan Hirt’s (blog|twitter) pre-conference seminar entitled “A Deep Dive into AlwaysOn: Failover Clustering and Availability Groups”.  Allan is a great speaker, and his seminar was packed with demos and information about AlwaysOn in SQL Server 2012.  Unfortunately, I have lost my notes from this seminar and the presentation materials are only available on the pre-con DVD.  Hmpf! On Wednesday, I attended Gail Shaw’s “Bad Plan! Sit!”, Andrew Kelly’s (blog|twitter) “SQL 2008 Query Statistics”, Dan Jones’ (blog|twitter) “Improving your PowerShell Productivity”, and Brent Ozar’s (blog|twitter) “BLITZ! The SQL – More One Hour SQL Server Takeovers”.  In Gail’s session, she went over how to fix bad plans and bad query patterns.  Update your stale statistics! How to fix bad plans Use local variables – optimizer can’t sniff it, so it’ll optimize for “average” value Use RECOMPILE (at the query or stored procedure level) – CPU hit OPTIMIZE FOR hint – most common value you’ll pass How to fix bad query patterns Don’t use them – ha! Catch-all queries Use dynamic SQL OPTION (RECOMPILE) Multiple execution paths Split into multiple stored procedures OPTION (RECOMPILE) Modifying parameter values Use local variables Split into outer and inner procedure OPTION (RECOMPILE) She also went into “last resort” and “very last resort” options, but those are risky unless you know what you are doing.  For the average Joe, she wouldn’t recommend these.  Examples are query hints and plan guides. While I enjoyed Andrew’s session, I didn’t take any notes as it was familiar material.  Andrew is a great speaker though, and I’d highly recommend attending his sessions in the future. Next up was Dan’s PowerShell session.  I need to look into profiles, manifests, function modules, and function import scripts more as I just didn’t quite grasp these concepts.  I am attending a PowerShell training class at the end of November, so maybe that’ll help clear it up.  I really enjoyed the Excel integration demo.  It was very cool watching PowerShell build the spreadsheet in real-time.  I must look into this more!  On a side note, I am jealous of Dan’s hair.  Fabulous hair! Brent’s session showed us how to quickly gather information about a server that you will be taking over database administration duties for.  He wrote a script to do a fast health check and then later wrapped it into a stored procedure, sp_Blitz.  I can’t wait to use this at my work even on systems where I’ve been the primary DBA for years, maybe there’s something I’ve overlooked.  We are using EPM to help standardize our environment and uncover problems, but sp_Blitz will definitely still help us out.  He even provides a cloud-based update feature, sp_BlitzUpdate, for sp_Blitz so you don’t have to constantly update it when he makes a change.  I think I’ll utilize his update code for some other challenges that we face at my work.

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  • Sneak Peak: Social Developer Program at JavaOne

    - by Mike Stiles
    By guest blogger Roland Smart We're just days away from what is gunning to be the most exciting installment of OpenWorld to date, so how about an exciting sneak peak at the very first Social Developer Program? If your first thought is, "What's a social developer?" you're not alone. It’s an emerging term and one we think will gain prominence as social experiences become more prevalent in enterprise applications. For those who keep an eye on the ever-evolving Facebook platform, you'll recall that they recently rebranded their PDC (preferred developer consultant) group as the PMD (preferred marketing developer), signaling the importance of development resources inside the marketing organization to unlock the potential of social. The marketing developer they're referring to could be considered a social developer in a broader context. While it's true social has really blossomed in the marketing context and CMOs are winning more and more technical resources, social is starting to work its way more deeply into the enterprise with the help of developers that work outside marketing. Developers, like the rest of us, have fallen in "like" with social functionality and are starting to imagine how social can transform enterprise applications in the way it has consumer-facing experiences. The thesis of my presentation is that social developers will take many pages from the marketing playbook as they apply social inside the enterprise. To support this argument, lets walk through a range of enterprise applications and explore how consumer-facing social experiences might be interpreted in this context. Here's one example of how a social experience could be integrated into a sales enablement application. As a marketer, I spend a great deal of time collaborating with my sales colleagues, so I have good insight into their working process. While at Involver, we grew our sales team quickly, and it became evident some of our processes broke with scale. For example, we used to have weekly team meetings at which we'd discuss what was working and what wasn't from a messaging perspective. One aspect of these sessions focused on "objections" and "responses," where the salespeople would walk through common objections to purchasing and share appropriate responses. We tried to map each context to best answers and we'd capture these on a wiki page. As our team grew, however, participation at scale just wasn't tenable, and our wiki pages quickly lost their freshness. Imagine giving salespeople a place where they could submit common objections and responses for their colleagues to see, sort, comment on, and vote on. What you'd get is an up-to-date and relevant repository of information. And, if you supported an application like this with a social graph, it would be possible to make good recommendations to individual sales people about the objections they'd likely hear based on vertical, product, region or other graph data. Taking it even further, you could build in a badging/game element to reward those salespeople who participate the most. Both these examples are based on proven models at work inside consumer-facing applications. If you want to learn about how HR, Operations, Product Development and Customer Support can leverage social experiences, you’re welcome to join us at JavaOne or join our Social Developer Community to find some of the presentations after OpenWorld.

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  • Help finding missing mumble-server dependencies

    - by Otoris
    I'm trying to install the mumble-server package using apt-get install mumble-server on Ubuntu 11.10 Server Edition on Rackspace Cloud. Problem is it can't find dependencies it should have found because they exist on launchpad.net? Dependencies message: Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: mumble-server : Depends: libavahi-compat-libdnssd1 (>= 0.6.16) but it is not installable Depends: libprotobuf7 but it is not installable Depends: libqt4-dbus (>= 4:4.5.3) but it is not installable Depends: libqt4-network (>= 4:4.5.3) but it is not installable Depends: libqt4-sql (>= 4:4.5.3) but it is not installable Depends: libqt4-xml (>= 4:4.5.3) but it is not installable Depends: libqtcore4 (>= 4:4.7.0~beta1) but it is not installable Depends: libqt4-sql-sqlite but it is not installable E: Unable to correct problems, you have held broken packages. Any ideas on if I might be missing sources? I've been googling around and haven't found anyone else in this situation or anyone else not able to install the aforementioned packages. Thanks for your time! sources.list: deb http://mirror.rackspace.com/ubuntu/ oneiric restricted deb-src http://mirror.rackspace.com/ubuntu/ oneiric restricted ## Major bug fix updates produced after the final release of the ## distribution. deb http://mirror.rackspace.com/ubuntu/ oneiric-updates restricted deb-src http://mirror.rackspace.com/ubuntu/ oneiric-updates restricted ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team. Also, please note that software in universe WILL NOT receive any ## review or updates from the Ubuntu security team. deb http://mirror.rackspace.com/ubuntu/ oneiric universe deb-src http://mirror.rackspace.com/ubuntu/ oneiric universe deb http://mirror.rackspace.com/ubuntu/ oneiric-updates universe deb-src http://mirror.rackspace.com/ubuntu/ oneiric-updates universe ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team, and may not be under a free licence. Please satisfy yourself as to ## your rights to use the software. Also, please note that software in ## multiverse WILL NOT receive any review or updates from the Ubuntu ## security team. deb http://mirror.rackspace.com/ubuntu/ oneiric multiverse deb-src http://mirror.rackspace.com/ubuntu/ oneiric multiverse deb http://mirror.rackspace.com/ubuntu/ oneiric-updates multiverse deb-src http://mirror.rackspace.com/ubuntu/ oneiric-updates multiverse ## Uncomment the following two lines to add software from the 'backports' ## repository. ## N.B. software from this repository may not have been tested as ## extensively as that contained in the release, although it includes ## newer versions of some applications which may provide useful features. ## Also, please note that software in backports WILL NOT receive any review ## or updates from the Ubuntu security team. # deb http://us.archive.ubuntu.com/ubuntu/ oneiric-backports restricted universe multiverse # deb-src http://us.archive.ubuntu.com/ubuntu/ oneiric-backports restricted universe multiverse ## Uncomment the following two lines to add software from Canonical's ## 'partner' repository. This software is not part of Ubuntu, but is ## offered by Canonical and the respective vendors as a service to Ubuntu ## users. # deb http://archive.canonical.com/ubuntu oneiric partner # deb-src http://archive.canonical.com/ubuntu oneiric partner deb http://security.ubuntu.com/ubuntu oneiric-security restricted deb-src http://security.ubuntu.com/ubuntu oneiric-security restricted deb http://security.ubuntu.com/ubuntu oneiric-security universe deb-src http://security.ubuntu.com/ubuntu oneiric-security universe deb http://security.ubuntu.com/ubuntu oneiric-security multiverse deb-src http://security.ubuntu.com/ubuntu oneiric-security multiverse # Cool Kid Webmin/Usermin Here Brah deb http://download.webmin.com/download/repository sarge contrib deb http://webmin.mirror.somersettechsolutions.co.uk/repository sarge contrib

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  • Restrict number of characters to be typed for af:autoSuggestBehavior

    - by Arunkumar Ramamoorthy
    When using AutoSuggestBehavior for a UI Component, the auto suggest list is displayed as soon as the user starts typing in the field. In this article, we will find how to restrict the autosuggest list to be displayed till the user types in couple of characters. This would be more useful in the low latency networks and also the autosuggest list is bigger. We could display a static message to let the user know that they need to type in more characters to get a list for picking a value from. Final output we would expect is like the below image Lets see how we can implement this. Assuming we have an input text for the users to enter the country name and an autosuggest behavior is added to it. <af:inputText label="Country" id="it1"> <af:autoSuggestBehavior /> </af:inputText> Also, assuming we have a VO (we'll name it as CountryView for this example), with a view criteria to filter out the VO based on the bind variable passed. Now, we would generate View Impl class from the java node (including bind variables) and then expose the setter method of the bind variable to client interface. In the View layer, we would create a tree binding for the VO and the method binding for the setter method of the bind variable exposed above, in the pagedef file As we've already added an input text and an autosuggestbehavior for the test, we would not need to build the suggested items for the autosuggest list.Let us add a method in the backing bean to return us List of select items to be bound to the autosuggest list. padding: 5px; background-color: #fbfbfb; min-height: 40px; width: 544px; height: 168px; overflow: auto;"> public List onSuggest(String searchTerm) { ArrayList<SelectItem> selectItems = new ArrayList<SelectItem>(); if(searchTerm.length()>1) { //get access to the binding context and binding container at runtime BindingContext bctx = BindingContext.getCurrent(); BindingContainer bindings = bctx.getCurrentBindingsEntry(); //set the bind variable value that is used to filter the View Object //query of the suggest list. The View Object instance has a View //Criteria assigned OperationBinding setVariable = (OperationBinding) bindings.get("setBind_CountryName"); setVariable.getParamsMap().put("value", searchTerm); setVariable.execute(); //the data in the suggest list is queried by a tree binding. JUCtrlHierBinding hierBinding = (JUCtrlHierBinding) bindings.get("CountryView1"); //re-query the list based on the new bind variable values hierBinding.executeQuery(); //The rangeSet, the list of queries entries, is of type //JUCtrlValueBndingRef. List<JUCtrlValueBindingRef> displayDataList = hierBinding.getRangeSet(); for (JUCtrlValueBindingRef displayData : displayDataList){ Row rw = displayData.getRow(); //populate the SelectItem list selectItems.add(new SelectItem( (String)rw.getAttribute("Name"), (String)rw.getAttribute("Name"))); } } else{ SelectItem a = new SelectItem("","Type in two or more characters..","",true); selectItems.add(a); } return selectItems; } So, what we are doing in the above method is, to check the length of the search term and if it is more than 1 (i.e 2 or more characters), the return the actual suggest list. Otherwise, create a read only select item new SelectItem("","Type in two or more characters..","",true); and add it to the list of suggested items to be displayed. The last parameter for the SelectItem (boolean) is to make it as readOnly, so that users would not be able to select this static message from the displayed list. Finally, bind this method to the input text's autosuggestbehavior's suggestedItems property. <af:inputText label="Country" id="it1"> <af:autoSuggestBehavior suggestedItems="#{AutoSuggestBean.onSuggest}"/> </af:inputText>

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  • Things I've noticed with DVCS

    - by Wes McClure
    Things I encourage: Frequent local commits This way you don't have to be bothered by changes others are making to the central repository while working on a handful of related tasks.  It's a good idea to try to work on one task at a time and commit all changes at partitioned stopping points.  A local commit doesn't have to build, just FYI, so a stopping point doesn't mean a build point nor a point that you can push centrally.  There should be several of these in any given day.  2 hours is a good indicator that you might not be leveraging the power of frequent local commits.  Once you have verified a set of changes works, save them away, otherwise run the risk of introducing bugs into it when working on the next task.  The notion of a task By task I mean a related set of changes that can be completed in a few hours or less.  In the same token don’t make your tasks so small that critically related changes aren’t grouped together.  Use your intuition and the rest of these principles and I think you will find what is comfortable for you. Partial commits Sometimes one task explodes or unknowingly encompasses other tasks, at this point, try to get to a stopping point on part of the work you are doing and commit it so you can get that out of the way to focus on the remainder.  This will often entail committing part of the work and continuing on the rest. Outstanding changes as a guide If you don't commit often it might mean you are not leveraging your version control history to help guide your work.  It's a great way to see what has changed and might be causing problems.  The longer you wait, the more that has changed and the harder it is to test/debug what your changes are doing! This is a reason why I am so picky about my VCS tools on the client side and why I talk a lot about the quality of a diff tool and the ability to integrate that with a simple view of everything that has changed.  This is why I love using TortoiseHg and SmartGit: they show changed files, a diff (or two way diff with SmartGit) of the current selected file and a commit message all in one window that I keep maximized on one monitor at all times. Throw away / stash commits There is extreme value in being able to throw away a commit (or stash it) that is getting out of hand.  If you do not commit often you will have to isolate the work you want to commit from the work you want to throw away, which is wasted productivity and highly prone to errors.  I find myself doing this about once a week, especially when doing exploratory re-factoring.  It's much easier if I can just revert all outstanding changes. Sync with the central repository daily The rest of us depend on your changes.  Don't let them sit on your computer longer than they have to.  Waiting increases the chances of merge conflict which just decreases productivity.  It also prohibits us from doing deploys when people say they are done but have not merged centrally.  This should be done daily!  Find a way to partition the work you are doing so that you can sync at least once daily. Things I discourage: Lots of partial commits right at the end of a series of changes If you notice lots of partial commits at the end of a set of changes, it's likely because you weren't frequently committing, nor were you watching for the size of the task expanding beyond a single commit.  Chances are this cost you productivity if you use your outstanding changes as a guide, since you would have an ever growing list of changes. Committing single files Committing single files means you waited too long and no longer understand all the changes involved.  It may mean there were overlapping changes in single files that cannot be isolated.  In either case, go back to the suggestions above to avoid this.  Committing frequently does not mean committing frequently right at the end of a day's work. It should be spaced out over the course of several tasks, not all at the end in a 5 minute window.

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  • Sign up Today for User Feedback Sessions at Oracle OpenWorld and JavaOne 2012

    - by Lionel Dubreuil
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 You’re Invited to Sign Up for Oracle Usability Feedback Sessions SIGN UP TODAY to get the most from your conference experience by participating in a usability feedback session where your expertise will help Oracle develop outstanding products and solutions. The Oracle User Experience team is conducting a Usability Evaluation on publishing and accessing Oracle Enterprise Repository content when building SOA projects in JDeveloper. We are asking Developers and Architects who build or integrate applications using SOA Suite to take a look at the interaction between JDeveloper with the Enterprise Repository.  We are looking for feedback on the interaction between JDeveloper and Oracle Enterprise Repository so that we may improve the User Interface in a future release. The feedback sessions will be conducted during the Oracle OpenWorld and JavaOne Conferences, at the Intercontinental Hotel in San Francisco, CA. Sessions will last 1 hour and will be held on Monday, October 1 through Wednesday, October 3, 2012. This event fills up quickly, and space is limited. If you are interested in participating, please send an email to [email protected] with the following information: Identification Name: _________________________________ Company Name:  _________________________ Job Title: Email: Phone Number (work, mobile, include country code): Which conference are you attending? _____Oracle OpenWorld _____JavaOne Have you ever participated in usability activities with Oracle or any of its subsidiaries? ____Yes; specify __________________________________________________ ____No Are you currently using JDeveloper? ____Yes ; specify version(s): _______________________________ ____No How long have you used JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years Are you currently using SOA features in JDeveloper? ____Yes ____No How long have you used SOA features in JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years How often do you use SOA features in JDeveloper? ____ Daily ____ 2 - 3 times a week ____ Once a week  ____ Once a month or less Briefly describe the types of SOA tasks you use JDeveloper to perform: _____________________________________ _____________________________________ Please list your availability If you know your availability; please let me know which day you would prefer to participate, Monday, Tuesday or Wednesday. Limited sessions are available on each day, and each session lasts 1 hour. Thank you for taking the time to complete this questionnaire.  It will help us match you to the best suited feedback session. Once we receive your email, we will contact you to set up a time and day for participation. You'll find more information about our on-site lab on the VoX (Voice of User Experience) blog, and on our Events page at Usable Apps. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";}

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  • Systems of Engagement

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  Engagement Week 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} This week we’ll be looking at the ever evolving topic of systems of engagement. This topic continues generating widespread discussion around how we connect with businesses, employers, governments, and extended social communities across multiple channels spanning web, mobile and human face to face contact. Earlier in our Social Business Thought Leader Webcast Series, we had AIIM President John Mancini presenting "Moving from Records to Engagement to Insight" discussing the factors that are driving organizations to think more strategically about the intersection of content management, social technologies, and business processes. John spoke about how Content Management and Enterprise IT are being changed by social technologies and how new technologies are being used to drive innovation and transform processes along and what the implications of this transformation are for information professionals. He used these two slides below to illustrate the evolution from Systems of Record to Systems of Engagement. The AIIM White Paper is available for download from the AIIM website. Later this week (09/20), we'll have another session in our Social Business Thought Leader Webcast Series featuring  R “Ray” Wang (@rwang0) Principal Analyst & CEO from Constellation Research presenting: "Engaging Customers in the Era of Overexposure"  More info to come tomorrow on the upcoming webcast this week. ~~~~~~ In the spirit of spreading good karma - one of the first things that came to mind as I was thinking about "Engagement" was the evolution of the Marriage Proposal.  Someone sent me a link to this link a couple of months ago and it raises the bar on all proposals. I hope you'll enjoy!

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  • Oracle BI Applications for Industry Sectors

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE Oracle BI Applications already provide pre-built line-of-business analytic applications to over 4,000 customers: these expose the data otherwise locked inside ERP and CRM applications, giving the business user the analytics they need, and a greater ability to self-service ad-hoc queries. Now you can also take advantage of the pre-built Oracle BI Applications approach for industry sector specific analytics to streamline your client’s operations, offer better services, and increase profit margins. Find out more at http://www.oracle.com/us/solutions/business-analytics/analytic-applications/industry/overview/index.html. Retail Education Oracle Retail Merchandising Analytics Oracle Student Information Analytics Oracle Retail Customer Analytics Public Sector Financial Services Oracle Tax Analytics Oracle Financial Analytics Manufacturing Health Care Oracle Manufacturing Analytics Oracle Enterprise Healthcare Analytics Asset Intensive Oracle Clinical Development Analytics Oracle Enterprise Asset Management Analytics Oracle Operating Room Analytics Related Links Health Sciences Analytic Applications for Your Business Role Oracle Health Sciences Clinical Development Analytics Analytic Applications for Your Product Line Oracle Argus Analytics Oracle Business Intelligence Tools and Technology Communication Oracle Exalytics In-Memory Machine "The adoption of Oracle Financial Services Analytic Applications is of great significance to the bank's transition to more rigorous and risk-averse management practices."Yang Changxue, Project Manager Oracle Communications Data Model /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid windowtext 1.0pt; mso-border-alt:solid windowtext .5pt; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-border-insideh:.5pt solid windowtext; mso-border-insidev:.5pt solid windowtext; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • WebCenter Customer Spotlight: Ancestry.com

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAncestry.com Inc is the largest for-profit genealogy company in the world and it operates a network of genealogical and historical record websites focused on the U.S. and nine foreign countries, develops and markets genealogical software, and offers a wide array of genealogical related services. As of June 2012, the company provided access to more than 10 billion records, 38 million family trees, and 2 million paying subscribers. Their main business challenges were to improve time to market and agility to respond quickly to fast changing Internet waves while integrating with their existing content (4 PetaByte) and legacy systems. Ancestry.com implemented Oracle WebCenter Sites as their Web Experience Management System for their landing pages and marketing micro sites, added dynamic sections to their existing websites and integrated the existing content and legacy systems through web services. The Ancestry.com landing pages and marketing sites are now managed by the business team without any involvement of engineering resources. Managed content can quickly be added to existing pages without having to refactor the whole page and existing content (4 PetaBytes)  is now served trough Oracle WebCenter Sites without having to migrate from existing systems. Company OverviewAncestry.com Inc is a publicly traded Internet company (NASDAQ: ACOM) based in Provo, Utah, USA. The largest for-profit genealogy company in the world, it operates a network of genealogical and historical record websites focused on the U.S. and nine foreign countries, develops and markets genealogical software, and offers a wide array of genealogical related services. As of June 2012, the company provided access to more than 10 billion records, 38 million family trees, and 2 million paying subscribers. Business ChallengesAncestry main business challenge was to respond quickly to fast changing Internet waves.  Product marketing could not change Web site content without going through development. They needed dedicated developers just to support their marketing efforts. Technical Requirements Support current systems and environments - ASP.NET, MVC.NET, Java, JSP, PHP Scalable and manageable for a world wide network Marketing Requirements Easy to enter content – Without having a degree in HTML Scheduling of content – When is content visible to users Product Requirements Easy to manage content – See when content is out-of-date Rotation of content – Producing new content as old content expires Solution DeployedAncestry implemented  Oracle WebCenter Sites as their Web Experience Management System to manage their landing pages and marketing micro sites. This sites are fully managed by their business team without involvement of any engineering resources. The integration with their existing Web sites is done through Spot Management which allows the ability to add dynamic content to certain sections of a web page. The dynamic content is managed by  Oracle WebCenter Sites. The integration with the existing content (4 PetaBytes!) is done trough  a custom content provider interface which allows to mix existing content with content from  Oracle WebCenter Sites. Business ResultsAncestry.com has achieved following impressive business results: Landing pages and marketing sites are now managed by the business team without any involvement of engineering resources Managed content can quickly be added to existing pages without having to refactor the whole page Provide access to existing content (4 PetaBytes)  without having to migrate from existing systems Additional Information Ancestry Webcast Oracle WebCenter Sites

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  • Get the Picture: Pinterest for Marketers

    - by Mike Stiles
    When trying to determine on which networks to conduct social marketing, the usual suspects immediately rise to the top; Facebook & Twitter, then LinkedIn (especially if you’re B2B), then maybe some Google Plus to hedge SEO bets.  So at what juncture do brands get excited about Pinterest? Pinterest has been easy for marketers to de-prioritize thanks to the perception its usage is so dominated by women. Um, what’s wrong with that? Women make an estimated 85% of all consumer purchases. So if there are indeed over 30 million US women active on it monthly, and they do 92% of the pinning, and 84% are still active on it after 4 years, when did an audience of highly engaged, very likely sales conversions become low priority? Okay, if you’re a tech B2B SaaS product like the Oracle Social Cloud, Pinterest may not be where you focus. But if you operate in the top Pinterest categories, which are truly far-reaching, it’s time to take note of Pinterest’s performance to date: 40.1 million monthly users in the US (eMarketer). Over 30 billion pins, half of which were pinned in the last 6 months. (Big momentum) 75% of usage is on their mobile app. (In solid shape for the mobile migration) Pinterest sharing grew 58% in 2013, beating Facebook, Twitter, or LinkedIn. (ShareThis) Pinterest is the 3rd most popular sharing platform overall (over email), with 48% of all sharing on tablets. Users referred by Pinterest are 10% more likely to buy on e-commerce sites and tend to spend twice that of users coming from Facebook. (Shopify) To be fair, brands haven’t had any paid marketing opportunities on that platform…until recently. Users are seeing Promoted Pins in both category and search feeds from rollout brands like Gap, ABC Family, Ziploc, and Nestle. Are the paid pins annoying users? It seems more so than other social networks, they’re fitting right in to the intended user experience and being accepted, getting almost as many click-throughs as user pins. New York Magazine’s Kevin Roose laid it out succinctly; Pinterest offers a place that’s image-centric, search-friendly, makes things easy to purchase, makes things easy to share, and puts users in an aspirational mood to buy. Pinterest is very confident in the value of that combo and that audience, with CPM rates 5x that of the most expensive Facebook ad, plus (at least for now) required spending commitments and required pin review by Pinterest for quality. The latest developments; a continued move toward search and discovery with enhancements like Guided Search to help you hone in on what interests you, Custom Categories, and the rumored Visual Search that stands to be a liberation from text. And most recently, Pinterest has opened up its API so brands can get access to deeper insights into the best search terms and categories in which to play ball, as well as what kinds of pins stand to perform best in those areas. As we learned in our rundown this week of Social Media Examiner’s Social Media Marketing Industry Report, around 50% of marketers specifically intend on upping their use of Pinterest. If you’re a big believer in fishing where the fish are, that’s probably an efficient position to take. @mikestiles @oraclesocialPhoto: Adam Lambert_Gorwyn, freeimages.com

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  • October 2013 Oracle University Round-Up: New Training & Certifications

    - by Breanne Cooley
    Here are the highlights of what is happening this month at Oracle University.  New Technology Overview Courses: Cloud, Big Data and Security Learn about the latest technology solutions that can transform your business. These three Training On Demand courses are taught by industry experts. These courses help you develop an understanding of how Oracle technologies can make a positive impact on your organization.  Oracle Cloud Overview  Oracle Big Data Overview Oracle Security Overview  New Cloud Application Foundation Courses Check out our brand new 12c courses for WebLogic Server administrators and Coherence developers:  Oracle WebLogic Server 12c: Administration I Oracle WebLogic Server 12c: Administration II Oracle Coherence 12c: New Features  Oracle Database 12c Courses Our Oracle Database 12c training is becoming very popular. Here are this month's featured courses:  Oracle Database 12c: New Features for Administrators Oracle Database 12c: Administration Workshop  Oracle Database 12c: Install and Upgrade Workshop Oracle Database 12c: Admin, Install and Upgrade Accelerated  Validate your expertise and add value by earning an Oracle Database 12c Certification.  New Certifications for MySQL Watch our two new videos to find out what's new with Oracle MySQL Certifications. 1) Oracle MySQL 5.6 Certification: What's New for Database Administrators  Recommended training:  MySQL for Beginners MySQL for Database Administrators  2) Oracle MySQL 5.6 Certification: What's New for Developers Recommended training:  MySQL for Beginners MySQL for Developers New Training & Certification for Oracle Applications JD Edwards 9.1 Training Additional JD Edwards Enterprise One 9.1 training is now available for administrators, developers and implementation team members. Cross Application Training  JD Edwards Enterprise One Common Foundation Rel 9.x  Human Capital Management Training  JD Edwards EnterpriseOne Payroll for Canada Rel 9.x JD Edwards EnterpriseOne Payroll for US Rel 9.x JD Edwards EnterpriseOne Payroll Accelerated for Canada Rel 9.x JD Edwards EnterpriseOne Payroll Accelerated for US Rel 9.x  Financial  Management Training  JD Edwards EnterpriseOne Accounts Receivable Rel 9.x JD Edwards EnterpriseOne Financial Report Writing Rel 9.x  Knowledge Management 8.5 Training Oracle Knowledge 8.5 training is now available for analysts interested in learning how to quickly spot trends in content processing and system usage with analytics dashboards. Knowledge Analytics Rel 8.5  Taleo Training Updated Taleo training is now available. Taleo Business Edition (TEE) business users can learn how to create more efficient reports. Recruiters will learn how to efficiently and effectively use Taleo Business Edition (TBE) Recruit.  Taleo (TEE): Advanced Reporting Taleo (TBE): Recruit - End User Fundamentals  New Training for Oracle Retail 13.4.1 Updated training for Retail Predictive Application Server and Retail Demand Forecasting is now available.  RPAS Administration and Configuration Fundamentals RPAS Technical Essentials: Fusion Client 13.4.1 Retail Demand Forecasting (RDF) Business Essentials 13.4.1  View all available training courses, learning paths and certifications at education.oracle.com, or contact your local education representative to learn more about Oracle University's education solutions. See you in class!  -Oracle University Marketing Team 

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  • Managing Oracle Exalogic Elastic Cloud with Oracle Enterprise Manager Ops Center

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Enterprise Manager Ops Center 12c now comes out-of-the-box  with the latest release of Oracle Exalogic Elastic Cloud 2.0.1 software. It allows Customer to manage and monitor all components inside the Exalogic rack, including provisioning and management of physical and virtualized server. Ops Center will allow Customers to easily get started with creating and managing Private Clouds using the Exalogic components. Here is a snaphot of the Assets view showing the managable components of a Quarter Rack with 8 Compute Nodes: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A colleague has recently posted an interesting series of "Exalogic 2.0.1 Tea Break Snippets" which will guide you through the initial steps to get started with setting up your Exalogic environment: Exalogic 2.0.1 Tea Break Snippets - Creating Cloud Users https://blogs.oracle.com/ATeamExalogic/entry/exalogic_2_0_1_tea1 Exalogic 2.0.1 Tea Break Snippets - Creating Networks https://blogs.oracle.com/ATeamExalogic/entry/exalogic_2_0_1_tea2 Exalogic 2.0.1 Tea Break Snippets - Allocating Static IP Addresses https://blogs.oracle.com/ATeamExalogic/entry/exalogic_2_0_1_tea3 Exalogic 2.0.1 Tea Break Snippets - Creating Accounts https://blogs.oracle.com/ATeamExalogic/entry/exalogic_2_0_1_tea4 Exalogic 2.0.1 Tea Break Snippets - Importing Public Server Template https://blogs.oracle.com/ATeamExalogic/entry/exalogic_2_0_1_tea5 Have fun reading these very useful postings ! Dr. Jürgen Fleischer , Oracle Enterprise Manager Ops Center Engineering Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

    - by Richard Lefebvre
    Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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  • WebCenter Customer Spotlight: Textron Inc.

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryTextron Inc. is one of the world's best known multi-industry companies and is a pioneer of the diversified business model. Founded in 1923, it has grown into a network of businesses—including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen—with facilities and a presence in 25 countries, serving a diverse and global customer base. Textron is ranked 236th on the Fortune 500 list of the largest US companies. Textron needed a Web experience management solution to centralize control, minimize costs, and enable more efficient operations. Specifically, the company wanted to take IT out of the picture as much as possible, enabling sales and marketing leads for subsidiaries to make Website updates as they deem appropriate for their business.   Textron worked with Oracle partner Element Solutions to consolidate its Website management systems onto Oracle WebCenter Sites. The implementation enables Textron’s subsidiaries to adjust more quickly to customer demands,  reduced Website management cost & time to update content on a Website while allowing to integrate its Website updates more closely with social media and mobile platforms. Company OverviewTextron Inc. is one of the world's best known multi-industry companies and is a pioneer of the diversified business model. Founded in 1923, it has grown into a network of businesses—including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen—with facilities and a presence in 25 countries, serving a diverse and global customer base. Textron is ranked 236th on the Fortune 500 list of the largest US companies. Business ChallengesWith numerous subsidiaries and more than 50 public Websites, Textron needed a Web experience management solution to centralize control, minimize costs, and enable more efficient operations. Specifically, the company wanted to take IT out of the picture as much as possible, enabling sales and marketing leads for subsidiaries to make Website updates as they deem appropriate for their business.   Solution DeployedTextron worked with Oracle partner Element Solutions to consolidate its Website management systems onto Oracle WebCenter Sites. Specifically, Textron: Used Oracle WebCenter Sites to integrate Web experience management capabilities for all Textron brands, including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen Developed Website templates to enable marketing and communications professionals to easily make updates to their Websites, without having to work with IT Reduced Website management costs, as it costs more for IT to coordinate Website updates as opposed to marketing and communications Enabled IT to concentrate on other activities to enhance overall operations for Textron, such as project workflows Acquired a platform that enables marketing teams to integrate their Websites with social media and mobile platforms, allowing subsidiaries to make updates and contact customers anytime and everywhere—including through tablets and smartphones Reduced the time it takes to update content on a Website, including press releases, by enabling communications professionals to make updates directly Developed more appealing visual designs for Websites to help enhance customer purchase Business ResultsThe implementation enabled Textron’s subsidiaries to adjust more quickly to customer demands and Textron’s IT staff to concentrate on other processes, such as writing code and developing new workflows, enabling them to enhance company processes. In addition, Textron can use Oracle WebCenter Sites to integrate its Website updates more closely with social media and mobile platforms, enabling marketing and communications teams to make updates anytime and everywhere. The initiative has enabled Textron to save money by freeing IT up to work on more important tasks, instituting new e-commerce and mobile initiatives to better engage customers, and by ensuring efficient Website management processes to quickly adjust to customer demands.  “We considered a number of products, but chose Oracle WebCenter Sites because it provides the best user interface. We reviewed customer references and analyst reports, and Oracle WebCenter Sites was consistently at the top of the list,” Brad Hof, Manager, Advanced Business Solutions and Web Communications, Textron Inc. Additional Information Tectron Inc. Customer Snapshot Oracle WebCenter Sites

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  • Managing Operational Risk of Financial Services Processes – part 1/ 2

    - by Sanjeevio
    Financial institutions view compliance as a regulatory burden that incurs a high initial capital outlay and recurring costs. By its very nature regulation takes a prescriptive, common-for-all, approach to managing financial and non-financial risk. Needless to say, no longer does mere compliance with regulation will lead to sustainable differentiation.  Genuine competitive advantage will stem from being able to cope with innovation demands of the present economic environment while meeting compliance goals with regulatory mandates in a faster and cost-efficient manner. Let’s first take a look at the key factors that are limiting the pursuit of the above goal. Regulatory requirements are growing, driven in-part by revisions to existing mandates in line with cross-border, pan-geographic, nature of financial value chains today and more so by frequent systemic failures that have destabilized the financial markets and the global economy over the last decade.  In addition to the increase in regulation, financial institutions are faced with pressures of regulatory overlap and regulatory conflict. Regulatory overlap arises primarily from two things: firstly, due to the blurring of boundaries between lines-of-businesses with complex organizational structures and secondly, due to varying requirements of jurisdictional directives across geographic boundaries e.g. a securities firm with operations in US and EU would be subject different requirements of “Know-Your-Customer” (KYC) as per the PATRIOT ACT in US and MiFiD in EU. Another consequence and concomitance of regulatory change is regulatory conflict, which again, arises primarily from two things: firstly, due to diametrically opposite priorities of line-of-business and secondly, due to tension that regulatory requirements create between shareholders interests of tighter due-diligence and customer concerns of privacy. For instance, Customer Due Diligence (CDD) as per KYC requires eliciting detailed information from customers to prevent illegal activities such as money-laundering, terrorist financing or identity theft. While new customers are still more likely to comply with such stringent background checks at time of account opening, existing customers baulk at such practices as a breach of trust and privacy. As mentioned earlier regulatory compliance addresses both financial and non-financial risks. Operational risk is a non-financial risk that stems from business execution and spans people, processes, systems and information. Operational risk arising from financial processes in particular transcends other sources of such risk. Let’s look at the factors underpinning the operational risk of financial processes. The rapid pace of innovation and geographic expansion of financial institutions has resulted in proliferation and ad-hoc evolution of back-office, mid-office and front-office processes. This has had two serious implications on increasing the operational risk of financial processes: ·         Inconsistency of processes across lines-of-business, customer channels and product/service offerings. This makes it harder for the risk function to enforce a standardized risk methodology and in turn breaches harder to detect. ·         The proliferation of processes coupled with increasingly frequent change-cycles has resulted in accidental breaches and increased vulnerability to regulatory inadequacies. In summary, regulatory growth (including overlap and conflict) coupled with process proliferation and inconsistency is driving process compliance complexity In my next post I will address the implications of this process complexity on financial institutions and outline the role of BPM in lowering specific aspects of operational risk of financial processes.

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  • Keeping an Eye on Your Storage

    - by Fatherjack
    There are plenty of resources that advise you about looking for signs that your storage hardware is having problems. SQL Server Alerts for 823, 824 and 825 are covered here by Paul Randall of SQL Skills: http://www.sqlskills.com/blogs/paul/a-little-known-sign-of-impending-doom-error-825/ and here by me: https://www.simple-talk.com/blogs/2011/06/27/alerts-are-good-arent-they/. Now until very recently I wasn’t aware that there was a different way to track the 823 + 824 errors. It was by complete chance that I happened to be searching about in the msdb database when I found the suspect_pages table. Running a query against it I got zero rows. This, as it turns out is a good thing. Highlighting the table name and pressing F1 got me nowhere – Is it just me or does Books Online fail to load properly for no obvious reason sometimes? So I typed the table name into the search bar and got my local version of http://msdn.microsoft.com/en-us/library/ms174425.aspx. From that we get the following description: Contains one row per page that failed with a minor 823 error or an 824 error. Pages are listed in this table because they are suspected of being bad, but they might actually be fine. When a suspect page is repaired, its status is updated in the event_type column. So, in the table we would, on healthy hardware, expect to see zero rows but on disks that are having problems the event_type column would show us what is going on. Where there are suspect pages on the disk the rows would have an event_type value of 1, 2 or 3, where those suspect pages have been restored, repaired or deallocated by DBCC then the value would be 4, 5 or 7. Having this table means that we can set up SQL Monitor to check the status of our hardware as we can create a custom metric based on the query below: USE [msdb] go SELECT COUNT(*) FROM [dbo].[suspect_pages] AS sp All we need to do is set the metric to collect this value and set an alert to email when the value is not 1 and we are then able to let SQL Monitor take care of our storage. Note that the suspect_pages table does not have any updates concerning Error 825 which the links at the top of the page cover in more detail. I would suggest that you set SQL Monitor to alert on the suspect_pages table in addition to other taking other measures to look after your storage hardware and not have it as your only precaution. Microsoft actually pass ownership and administration of the suspect_pages table over to the database administrator (Manage the suspect_pages Table (SQL Server)) and in a surprising move (to me at least) advise DBAs to actively update and archive data in it. The table will only ever contain a maximum of 1000 rows and once full, new rows will not be added. Keeping an eye on this table is pretty important, although In my opinion, if you get to 1000 rows in this table and are not already waiting for new disks to be added to your server you are doing something wrong but if you have 1000 rows in there then you need to move data out quickly because you may be missing some important events on your server.

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  • Big Data – Interacting with Hadoop – What is Sqoop? – What is Zookeeper? – Day 17 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned the importance of the Pig and Pig Latin in Big Data Story. In this article we will understand what is Sqoop and Zookeeper in Big Data Story. There are two most important components one should learn when learning about interacting with Hadoop – Sqoop and Zookper. What is Sqoop? Most of the business stores their data in RDBMS as well as other data warehouse solutions. They need a way to move data to the Hadoop system to do various processing and return it back to RDBMS from Hadoop system. The data movement can happen in real time or at various intervals in bulk. We need a tool which can help us move this data from SQL to Hadoop and from Hadoop to SQL. Sqoop (SQL to Hadoop) is such a tool which extract data from non-Hadoop data sources and transform them into the format which Hadoop can use it and later it loads them into HDFS. Essentially it is ETL tool where it Extracts, Transform and Load from SQL to Hadoop. The best part is that it also does extract data from Hadoop and loads them to Non-SQL (or RDBMS) data stores. Essentially, Sqoop is a command line tool which does SQL to Hadoop and Hadoop to SQL. It is a command line interpreter. It creates MapReduce job behinds the scene to import data from an external database to HDFS. It is very effective and easy to learn tool for nonprogrammers. What is Zookeeper? ZooKeeper is a centralized service for maintaining configuration information, naming, providing distributed synchronization, and providing group services. In other words Zookeeper is a replicated synchronization service with eventual consistency. In simpler words – in Hadoop cluster there are many different nodes and one node is master. Let us assume that master node fails due to any reason. In this case, the role of the master node has to be transferred to a different node. The main role of the master node is managing the writers as that task requires persistence in order of writing. In this kind of scenario Zookeeper will assign new master node and make sure that Hadoop cluster performs without any glitch. Zookeeper is the Hadoop’s method of coordinating all the elements of these distributed systems. Here are few of the tasks which Zookeepr is responsible for. Zookeeper manages the entire workflow of starting and stopping various nodes in the Hadoop’s cluster. In Hadoop cluster when any processes need certain configuration to complete the task. Zookeeper makes sure that certain node gets necessary configuration consistently. In case of the master node fails, Zookeepr can assign new master node and make sure cluster works as expected. There many other tasks Zookeeper performance when it is about Hadoop cluster and communication. Basically without the help of Zookeeper it is not possible to design any new fault tolerant distributed application. Tomorrow In tomorrow’s blog post we will discuss about very important components of the Big Data Ecosystem – Big Data Analytics. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • SQL SERVER – Importance of User Without Login

    - by pinaldave
    Some questions are very open ended and it is very hard to come up with exact requirements. Here is one question I was asked in recent User Group Meeting. Question: “In recent version of SQL Server we can create user without login. What is the use of it?” Great question indeed. Let me first attempt to answer this question but after reading my answer I need your help. I want you to help him as well with adding more value to it. Answer: Let us visualize a scenario. An application has lots of different operations and many of them are very sensitive operations. The common practice was to do give application specific role which has more permissions and access level. When a regular user login (not system admin), he/she might have very restrictive permissions. The application itself had a user name and password which means applications can directly login into the database and perform the operation. Developers were well aware of the username and password as it was embedded in the application. When developer leaves the organization or when the password was changed, the part of the application had to be changed where the same username and passwords were used. Additionally, developers were able to use the same username and password and login directly to the same application. In earlier version of SQL Server there were application roles. The same is later on replaced by “User without Login”. Now let us recreate the above scenario using this new “User without Login”. In this case, User will have to login using their own credentials into SQL Server. This means that the user who is logged in will have his/her own username and password. Once the login is done in SQL Server, the user will be able to use the application. Now the database should have another User without Login which has all the necessary permissions and rights to execute various operations. Now, Application will be able to execute the script by impersonating “user without login – with more permissions”. Here there is assumed that user login does not have enough permissions and another user (without login) there are more rights. If a user knows how the application is using the database and their various operations, he can switch the context to user without login making him enable for doing further modification. Make sure to explicitly DENY view definition permission on the database. This will make things further difficult for user as he will have to know exact details to get additional permissions. If a user is System Admin all the details which I just mentioned in above three paragraphs does not apply as admin always have access to everything. Additionally, the method describes above is just one of the architecture and if someone is attempting to damage the system, they will still be able to figure out a workaround. You will have to put further auditing and policy based management to prevent such incidents and accidents. I guess this is my answer. I read it multiple times but I still feel that I am missing something. There should be more to this concept than what I have just described. I have merely described one scenario but there will be many more scenarios where this situation will be useful. Now is your turn to help – please leave a comment with the additional suggestion where exactly “User without Login” will be useful as well did I miss anything when I described above scenario. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Security, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Customers Discuss: Real-World Operational Reporting with Oracle GoldenGate

    - by Irem Radzik
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} As businesses leverage business intelligence and analytics for day-to-day decision making, operational reporting solutions become more and more common. While some companies can use their production OLTP system for running operational reports, for many it is too much overhead and performance impact for transaction processing systems.  Oracle GoldenGate’s real-time data integration capabilities enable companies to create a real-time replica of their OLTP systems, dedicated for operational reporting. This instance can be optimized for the reports needed as well such as containing only the tables needed from the source. Oracle GoldenGate has certified solutions for many Oracle applications such as EBusiness Suite, Peoplesoft, JD Edwards, to offload operational reporting to another reporting server that has real-time data feeding from the production system. At Oracle OpenWorld we will be hearing from a panel of Oracle GoldenGate customers how they deployed GoldenGate for operational reporting. Comcast, Turk Telekom, and Raymond James will be sharing their experiences and the benefits achieved when implementing GoldenGate’s solution. If you have performance degradation in your production systems due to reporting or ad-hoc queries, and you will be at OpenWorld, don’t miss this informative session: Real-World Operational Reporting with Oracle GoldenGate: Customer Panel-- Tuesday Oct 2nd 11:45am Mascone West 3005. For other data integration sessions at OpenWorld, please check our Focus-On document.  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} If you cannot attend OpenWorld, please check out related white paper “Using Oracle GoldenGate to Achieve Operational Reporting for Oracle Applications” to learn more.

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  • Handling "related" work within a single agile work item

    - by Tesserex
    I'm on a project team of 4 devs, myself included. We've been having a long discussion on how to handle extra work that comes up in the course of a single work item. This extra work is usually things that are slightly related to the task, but not always necessary to accomplish the goal of the item (that may be an opinion). Examples include but are not limited to: refactoring of the code changed by the work item refactoring code neighboring the code changed by the item re-architecting the larger code area around the ticket. For example if an item has you changing a single function, you realize the entire class now could be redone to better accommodate this change. improving the UI on a form you just modified When this extra work is small we don't mind. The problem is when this extra work causes a substantial extension of the item beyond the original feature point estimation. Sometimes a 5 point item will actually take 13 points of time. In one case we had a 13 point item that in retrospect could have been 80 points or more. There are two options going around in our discussion for how to handle this. We can accept the extra work in the same work item, and write it off as a mis-estimation. Arguments for this have included: We plan for "padding" at the end of the sprint to account for this sort of thing. Always leave the code in better shape than you found it. Don't check in half-assed work. If we leave refactoring for later, it's hard to schedule and may never get done. You are in the best mental "context" to handle this work now, since you're waist deep in the code already. Better to get it out of the way now and be more efficient than to lose that context when you come back later. We draw a line for the current work item, and say that the extra work goes into a separate ticket. Arguments include: Having a separate ticket allows for a new estimation, so we aren't lying to ourselves about how many points things really are, or having to admit that all of our estimations are terrible. The sprint "padding" is meant for unexpected technical challenges that are direct barriers to completing the ticket requirements. It is not intended for side items that are just "nice-to-haves". If you want to schedule refactoring, just put it at the top of the backlog. There is no way for us to properly account for this stuff in an estimation, since it seems somewhat arbitrary when it comes up. A code reviewer might say "those UI controls (which you actually didn't modify in this work item) are a bit confusing, can you fix that too?" which is like an hour, but they might say "Well if this control now inherits from the same base class as the others, why don't you move all of this (hundreds of lines of) code into the base and rewire all this stuff, the cascading changes, etc.?" And that takes a week. It "contaminates the crime scene" by adding unrelated work into the ticket, making our original feature point estimates meaningless. In some cases, the extra work postpones a check-in, causing blocking between devs. Some of us are now saying that we should decide some cut off, like if the additional stuff is less than 2 FP, it goes in the same ticket, if it's more, make it a new ticket. Since we're only a few months into using Agile, what's the opinion of all the more seasoned Agile veterans around here on how to handle this?

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