Search Results

Search found 30620 results on 1225 pages for 'siebel crm 8 2 for public'.

facebook twitter digg google delicious technorati stumbleupon myspace wordpress linkedin gmail igoogle windows live tumblr viadeo yahoo buzz yahoo mail yahoo bookmarks favorites email print

Page 15/1225 | < Previous Page | 11 12 13 14 15 16 17 18 19 20 21 22  | Next Page >

  • Making a field unavailable to a user with javascript in MS CRM 4

    - by mwright
    I am trying to disable a field, i.e. grey it out and not allow the user to select it. To achieve this effect I am currently calling crmForm.all.new_attribute1.disabled = true; crmForm.all.new_attribute2.Disabled = true; The Disable, with a capital D, makes the field grayed out but the user can still put the cursor in that field or tab to it. The disable, with a little d, makes the field unavailable to the cursor and via tab, but gives no visual indication that it can't be interacted with. Is there a better way to do this, one call that will achieve similar results or am I stuck having both there?

    Read the article

  • Getting Started with Oracle Fusion CRM Sales

    Designed from the ground-up using the latest technology advances and incorporating the best practices gathered from Oracle's thousands of customers, Fusion Applications are 100 percent open standards-based business applications that set a new standard for the way we innovate, work and adopt technology. Delivered as a complete suite of modular applications, Fusion Applications work with your existing portfolio to evolve your business to a new level of performance. In this AppCast, part of a special series on Fusion Applications, you hear about the unique advantages of Fusion CRM Sales, learn about the scope of the first release and discover how Fusion CRM Sales modules can be used to complement and enhance your existing sales solutions.

    Read the article

  • How to set root public folder permissions in Exchange 2010.

    - by DanieL
    I am currently running Exchange Server 2010 on Windows Server 2008 R2. I have a user that I would like to be able to create/delete public folders in the root public folder. How do I give this user permission to do this? So far I have tried adding the user to the Public Folder Management, Domain Admins, and Administrators groups, and running the following scripts in the powershell: Add-PublicFolderAdministrativePermission -Identity "\" -User "Username" -AccessRights AllExtendedRights -InheritanceType SelfAndChildren This appears to have done something, but the user still cannot create public folders in the root public folder. AddUsersToPFRecursive.ps1 -toppublicfolder \ -User "Username" -Permissions Owner This gives me an access denied error. Any ideas?

    Read the article

  • Oracle University Nouveaux cours (Week 35)

    - by swalker
    Parmi les nouveautés d’Oracle Université de ce mois-ci, vous trouverez : Fusion Middleware Oracle Directory Services 11g: Administration (5 days) Oracle SOA Suite 11g: Essential Concepts (Training on Demand) e-Business Suite R12 Oracle HRMS iRecruitment Fundamentals (Self-Study Course) R12 Oracle Payroll Fundamentals: Administration (Self-Study Course) R12 Oracle HRMS System Administration Fundamentals (Self-Study Course) R12 Oracle HRMS Self Service Fundamentals (Self-Study Course) R12 Oracle HRMS Implement and Use Fast Formula (Self-Study Course) R12 HRMS Work Structures Fundamentals (Self-Study Course) R12 HRMS Total Compensation Foundations (Self-Study Course) Siebel Siebel 8.1.x Chat and Voice Integration Using CCA (Self-Study Course) Siebel 8.1.x Search using Oracle Secure Enterprise Search (Self-Study Course) Siebel 8.1.x COM Web Services (Self-Study Course) Siebel 8.1.x COM Asset Based Order Management (Self-Study Course) Siebel 8.1.x COM: What is New in Product Configurator (Self-Study Course) Siebel 8.1.x COM Product Configurator Caching & Performance Management (Self-Study Course) Siebel 8.1.x COM PSP Engine Caching and Performance Management (Self-Study Course) Siebel 8.1.x Remote: Administration (Self-Study Course) Siebel 8.1.x Remote: Technical Foundations (Self-Study Course) Siebel Tools: Configuring Chart and Tree Applets (Self-Study Course) Sun - Server Administration SPARC SuperCluster Administration and Maintenance Seminar (2 days) OPN Only Sparc T4-Based Servers Installation Boot Camp (1 day) Primavera Primavera P6 Application Administration Rel 8.x (2 days) Oracle Retail Retail Merchandising System (RMS) Business Overview (Self-Study Course) Retail Invoice Matching (ReIM) Product Overview (Self-Study Course) Retail Invoice Matching (ReIM) Business Introduction (Self-Study Course) Retail Demand Forecasting: RDF Classic Product Overview (Self-Study Course) Retail Demand Forecasting Introduction (Self-Study Course) Retail Data Warehouse (RDW) Overview 13.1 (Self-Study Course) Oracle Retail Point-of-Service (POS) Product Overview (Self-Study Course) Retail Sales Audit (ReSA) Product Overview (Self-Study Course) Retail Price Management (RPM) Product Overview (Self-Study Course) Retail Merchandising System (RMS) Technical Introduction (Self-Study Course) Oracle Retail Integration Bus (RIB) Product Overview (Self-Study Course) Oracle Communiucations Unified Communications Suite Convergence Customization (2 days) OSM Foundations I: Tasks, Processes and Orders Contacter l’ équipe locale d’ Oracle University pour toute information et dates de cours. Restez connecté à Oracle University : LinkedIn OracleMix Twitter Facebook Google+

    Read the article

  • Oracle University New Courses (Week 35)

    - by swalker
    Oracle University released the following new (versions of) courses recently: Fusion Middleware Oracle Directory Services 11g: Administration (5 days) Oracle SOA Suite 11g: Essential Concepts (Training on Demand) e-Business Suite R12 Oracle HRMS iRecruitment Fundamentals (Self-Study Course) R12 Oracle Payroll Fundamentals: Administration (Self-Study Course) R12 Oracle HRMS System Administration Fundamentals (Self-Study Course) R12 Oracle HRMS Self Service Fundamentals (Self-Study Course) R12 Oracle HRMS Implement and Use Fast Formula (Self-Study Course) R12 HRMS Work Structures Fundamentals (Self-Study Course) R12 HRMS Total Compensation Foundations (Self-Study Course) Siebel Siebel 8.1.x Chat and Voice Integration Using CCA (Self-Study Course) Siebel 8.1.x Search using Oracle Secure Enterprise Search (Self-Study Course) Siebel 8.1.x COM Web Services (Self-Study Course) Siebel 8.1.x COM Asset Based Order Management (Self-Study Course) Siebel 8.1.x COM: What is New in Product Configurator (Self-Study Course) Siebel 8.1.x COM Product Configurator Caching & Performance Management (Self-Study Course) Siebel 8.1.x COM PSP Engine Caching and Performance Management (Self-Study Course) Siebel 8.1.x Remote: Administration (Self-Study Course) Siebel 8.1.x Remote: Technical Foundations (Self-Study Course) Siebel Tools: Configuring Chart and Tree Applets (Self-Study Course) Sun - Server Administration SPARC SuperCluster Administration and Maintenance Seminar (2 days) OPN Only Sparc T4-Based Servers Installation Boot Camp (1 day) Primavera Primavera P6 Application Administration Rel 8.x (2 days) Oracle Retail Retail Merchandising System (RMS) Business Overview (Self-Study Course) Retail Invoice Matching (ReIM) Product Overview (Self-Study Course) Retail Invoice Matching (ReIM) Business Introduction (Self-Study Course) Retail Demand Forecasting: RDF Classic Product Overview (Self-Study Course) Retail Demand Forecasting Introduction (Self-Study Course) Retail Data Warehouse (RDW) Overview 13.1 (Self-Study Course) Oracle Retail Point-of-Service (POS) Product Overview (Self-Study Course) Retail Sales Audit (ReSA) Product Overview (Self-Study Course) Retail Price Management (RPM) Product Overview (Self-Study Course) Retail Merchandising System (RMS) Technical Introduction (Self-Study Course) Oracle Retail Integration Bus (RIB) Product Overview (Self-Study Course) Oracle Communiucations Unified Communications Suite Convergence Customization (2 days) OSM Foundations I: Tasks, Processes and Orders Get in contact with your local Oracle University team for more details and course dates. Stay Connected to Oracle University: LinkedIn OracleMix Twitter Facebook Google+

    Read the article

  • Workflows not starting after fresh install

    - by Greg McGuffey
    I just installed Dynamics CRM 4.0. It is working nicely except for workflows. They won't start. I turned on tracing and it appears that there is an IO error. The server is setup with IFD and SSL. No issues accessing it internally or externally. Here is the trace: # CRM Tracing Version 2.0 # LocalTime: 2010-06-08 11:34:58.2 # Categories: # CallStackOn: No # ComputerName: FOX-CRM1 # CRMVersion: 4.0.7333.2741 # DeploymentType: OnPremise # ScaleGroup: # ServerRole: AppServer, AsyncService, DiscoveryService, WebService, ApiServer, HelpServer, DeploymentService [2010-06-08 11:34:58.2] Process:CrmAsyncService |Organization:821a137e-7191-49a4-86cc-69101e2b6d20 |Thread: 24 |Category: Platform.Async |User: 00000000-0000-0000-0000-000000000000 |Level: Error | AsyncOperationCommand.Execute >Exception while trying to execute AsyncOperationId: {DF68F483-2C73-DF11-9A34-18A9053B7B38} AsyncOperationType: 1 - System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: The handshake failed due to an unexpected packet format. at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult) at System.Net.TlsStream.CallProcessAuthentication(Object state) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result) at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size) at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size) at System.Net.ConnectStream.WriteHeaders(Boolean async) --- End of inner exception stack trace --- at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Microsoft.Crm.SdkTypeProxy.CrmService.Retrieve(String entityName, Guid id, ColumnSetBase columnSet) at Microsoft.Crm.Asynchronous.SdkTypeProxyCrmServiceWrapper.Retrieve(String entityName, Guid id, ColumnSetBase columnSet) at Microsoft.Crm.Asynchronous.SdkPluginDescriptionProvider.GetPluginTypeDescription(Guid pluginTypeId, IOrganizationContext context) at Microsoft.Crm.Caching.PluginTypeCacheLoader.LoadCacheData(Guid key, IOrganizationContext context) at Microsoft.Crm.Caching.CrmMultiOrgCache`2.CreateEntry(TKey key, IOrganizationContext context) at Microsoft.Crm.Caching.CrmSharedMultiOrgCache`2.LookupEntry(TKey key, IOrganizationContext context) at Microsoft.Crm.Caching.PluginTypeCache.LookupEntry(Guid pluginTypeId, IOrganizationContext context) at Microsoft.Crm.Asynchronous.AsyncOperationCommand.GetPluginType(Guid pluginTypeId) at Microsoft.Crm.Asynchronous.EventOperation.InternalExecute(AsyncEvent asyncEvent) at Microsoft.Crm.Asynchronous.AsyncOperationCommand.Execute(AsyncEvent asyncEvent) The only thing I've tried to to update the AsyncSdkRootDomain row in the Deployment table to match the ADSdkRootDomain and the ADApplicationRootDomain values. It was blank. That didn't appear to work. After some more research, I think this might be caused because the Asynch service can't access the SDK web services using SSL. If this is correct, how would one configure a CRM server for secure access, internal and external (IFD) and still allow asynch service to hit web site? Thanks for your help!

    Read the article

  • Encrypt string with public key only

    - by vlahovic
    i'm currently working on a android project where i need to encrypt a string using 128 bit AES, padding PKCS7 and CBC. I don't want to use any salt for this. I've tried loads of different variations including PBEKey but i can't come up with working code. This is what i currently have: String plainText = "24124124123"; String pwd = "BobsPublicPassword"; byte[] key = pwd.getBytes(); key = cutArray(key, 16); byte[] input = plainText.getBytes(); byte[] output = null; SecretKeySpec keySpec = null; keySpec = new SecretKeySpec(key, "AES"); Cipher cipher = Cipher.getInstance("AES/CBC/PKCS7Padding"); cipher.init(Cipher.ENCRYPT_MODE, keySpec); output = cipher.doFinal(input); private static byte[] cutArray(byte[] arr, int length){ byte[] resultArr = new byte[length]; for(int i = 0; i < length; i++ ){ resultArr[i] = arr[i]; } return resultArr; } Any help appreciated //Vlahovic

    Read the article

  • ocjective-c Obtain return value from public method

    - by Felix
    I'm pretty new to objective-C (and C in general) and iPhone development and am coming from the java island, so there are some fundamentals that are quite tough to learn for me. I'm diving right into iOS5 and want to use storyboards. For now I am trying to setup a list in a UITableViewController that will be filled with values returned by a web service in the future. For now, I just want to generate some mock objects and show their names in the list to be able to proceed. Coming from java, my first approach would be to create a new Class that provides a global accessible method to generate some objects for my list: #import <Foundation/Foundation.h> @interface MockObjectGenerator : NSObject +(NSMutableArray *) createAndGetMockProjects; @end Implementation is... #import "MockObjectGenerator.h" // Custom object with some fields #import "Project.h" @implementation MockObjectGenerator + (NSMutableArray *) createAndGetMockObjects { NSMutableArray *mockProjects = [NSMutableArray alloc]; Project *project1 = [Project alloc]; Project *project2 = [Project alloc]; Project *project3 = [Project alloc]; project1.name = @"Project 1"; project2.name = @"Project 2"; project3.name = @"Project 3"; [mockProjects addObject:project1]; [mockProjects addObject:project2]; [mockProjects addObject:project3]; } And here is my ProjectTable.h that is supposed to control my ListView #import <UIKit/UIKit.h> @interface ProjectsTable : UITableViewController @property (strong, nonatomic) NSMutableArray *projectsList; @end And finally ProjectTable.m #import "ProjectsTable.h" #import "Project.h" #import "MockObjectGenerator.h" @interface ProjectsTable { @synthesize projectsList = _projectsList; -(id)initWithStyle:(UITableViewStyle:style { self = [super initWithStyle:style]; if (self) { _projectsList = [[MockObjectGenerator createAndGetMockObjects] copy]; } return self; } - (NSInteger)numberOfSectionsInTableView:(UITableView *)tableView { // only one section for all return 1; - (NSInteger)tableView:(UITableView *)tableView numberOfRowsInSection:(NSInteger)section { NSLog(@"%d entries in list", _projectsList.count); return _projectsList.count; - (UITableViewCell *)tableView:(UITableView *)tableView cellForRowAtIndexPath:(NSIndexPath *)indexPath { // the identifier of the lists prototype cell is set to this string value static NSString *CellIdentifier = @"projectCell"; UITableViewCell *cell = [tableView dequeueReusableCellWithIdentifier:CellIdentifier]; Project *project = [_projectsList objectAtIndex:indexPath.row]; cell.textLabel.text = project.name } So while I think everything is correctly set, I expect the tableView to show my three mock objects in its rows. But it stays empty and the NSLog method prints "0 entries in list" into the console. So what am I doing wrong? Any help is appreciated. Best regards Felix

    Read the article

  • Standard way to hash an RSA key?

    - by Adam J.R. Erickson
    What's the algorithm for creating hash (sha-1 or MD5) of an RSA public key? Is there a standard way to do this? Hash just the modulus, string addition of both and then take a hash? Is SHA-1 or MD5 usually used? I want to use it to ensure that I got the right key (have the sender send a hash, and I calculate it myself), and log said hash so I always know which exact key I used when I encrypt the payload.

    Read the article

  • SaaS Customer Service Matters

    - by charles.knapp
    You probably know that Oracle CRM On Demand goes beyond contact and transaction tracking by providing valuable real-time insights. Do you know that Oracle CRM On Demand also delivers valuable service to our customers? Don't take my word for it. "Prior to Oracle CRM On Demand, we were too busy looking in the rear view mirror on our sales activities and needed a forward-looking tool to maximize sales and coaching opportunities," said Christian Doelle, Vice President Sales & Marketing, MonierLifetile. "After evaluating other organization's solutions, we found Oracle as the most proven with the real-time reporting and detailed reviews of sales opportunities that helped us to address our blind spots. Additionally, we have found throughout our implementation phase that Oracle's commitment to customer attention and service is incomparable." Learn more here about MonierLifetile's experience with Oracle CRM On Demand.

    Read the article

  • Collaborate 2010: Spotlight on Oracle Content Management

    - by [email protected]
    Excitement is building for the Collaborate conference April 18th through the 22nd. Outside of the event being in Las Vegas, which for me often seems to add to the excitement, there will be a great lineup of Oracle Content Management focused sessions. In fact, there are currently over 30 content management sessions scheduled, and attendees will get to hear from customers, partners, as well as Oracle experts. Attendees should expect to hear a lot about Oracle Content Management 11g at Collaborate 2010. Roel Stalman and Andy MacMillan will kick off these discussions on Monday, April 19th as they present Oracle Content Management's product strategy and roadmap (10:45 - 11:45). Monday's lineup also includes sessions on Oracle Imaging and Process Management (I/PM) 11g and Oracle Forms Recognition (2:30 - 3:30), which were both released in January. For those customers using older versions of I/PM or Stellent IBPM, be sure not to miss the "migrating to I/PM 11g" session on Monday as well (1:15 - 2:15) as this should give you some insight into the migration process. Check out the entire list of Oracle Content Management sessions here. Another focus at Collaborate this year is to discuss the benefits of using Oracle Content Management with Oracle Applications - Oracle E-Business Suite, PeopleSoft, and Siebel - so be sure to check out these sessions too: Accelerating Accounts Payable Processes with Integrated Document Imaging(Monday, April 19th, 3:45 - 4:45)Supercharge Your Siebel Sales and Marketing with Integrated Document Management(Tuesday, April 20th, 2:00 - 3:00)Oracle Enterprise 2.0 for Oracle Applications: The Value of an Integrated E2.0 Platform(Tuesday, April 20th, 3:15 - 4:15)Comprehensive Human Resources Automation with Oracle Content Management(Wednesday, April 21st, 1:00 - 2:00) Collaborate is also the perfect opportunity to meet Oracle executives and product experts. Attendees can sign up for 1 on 1 meetings at the event, and there will be someone representing each Oracle Content Management product. These meetings are probably the best way to get your product questions answered in a face-to-face manner. It seems more and more to me that Oracle Content Management customers are viewing Collaborate as "the" conference to attend each year. I hope you have plans to attend and I will see you there.

    Read the article

  • How to config Remote BLOB Storage(RBS) with Microsoft Dynamics CRM 4.0 ?

    - by jk
    Hi We have working site for Dynamic crm 4.0 and in it we are storing image into the database. Now database is growing very fast and server is dying.. now I want to enable the Remote BLOB Storage with Dynamic CRM 4.0. for that I tried to install RBS for testing but everywhere is configure with Sharepoint 2010 not with Dynamic Crm. Does anybody know how to install and configure with Dyanmic CRM 4.0? Does RBS with Standard Edition of SQL Server 2008? I followed following path to install but it with Sharepoint? http://technet.microsoft.com/en-us/library/ee663474.aspx Any help is appreciate. Thanks

    Read the article

  • Why does Amazon release private keys instead of public keys?

    - by S37H
    My brain is wrapped around the axle on public and private keys. When you create a cloud server (instance) on Amazon's EC2 service and then want to connect to it via SSH, Amazon requires you to download private a key to make the connection. Doesn't the idea behind public/private key suggest that Amazon should be require you to download a public one? Further, if I set up an SFTP server for a customer to use, should I be installing their key on the server or giving them a key from the server? In either case, should it be a public or private key?

    Read the article

  • Hybrid Exchange Online setup with on premise public folders, certificate issues?

    - by exxoid
    We have a Hybrid Exchange setup with Exchange Online (v15 tenant) and Exchange 2010 on premise. The hybrid configuration for the most part is working, what I am having an issue with is getting public folders to work for cloud users. I followed the official documentation here (http://technet.microsoft.com/en-us/library/dn249373(v=exchg.150).aspx) and it kind of works. When I am accessing Outlook on a public wifi I am able to bring up the cloud mailboxes and on premise public folders show up in Outlook. When I am accessing email via Outlook as a cloud user on the same LAN as the on premise exchange, the cloud user makes the outlook.com connection for live/ad/archive mailbox but fails to create a proxy connection for the on premise public folders. The error I get is a certificate mismatch, it seems that when a user on the LAN accesses Outlook/Exchange it is using a different certificate vs. when Outlook is launched on a WiFi network. When I look at the Outlook connection information, I see the connection to outlook.com for ad/live/archive mailbox but no entry for public folder connection. Our on premise Exchange is 2010 SP3 with latest CUs. The client is a domain joined laptop with Windows 7 and Office 2010 SP2, latest windows updates applied. Our infrastructure has a working ADFS 3 and DirSync setup for Office 365. My question then is, what do I need to do to make sure that the Cloud user launching Outlook on the LAN uses the proper certificate (the wildcard 3rd party cert.. vs. the self signed certificate which it looks like it may be using during the connection attempt).

    Read the article

  • How to sync (or at least view) public / team / shared calendar to Blackberry using BES?

    - by 3rdparty
    Trying to allow 3 people to view and ideally sync (create/edit) common (team) calendar events via Blackberry and hosted Exchange 2007 BES. My understanding is that BES does not support anything other than a users primary calendar to be synced wirelessly. From what I've researched the only supported workflow is for user to create event in public calendar on Outlook and then invites team members individually as optional attendees so event displays in their calendar (and on their Blackberry). I've seen some 3rd party utilities that claim to support syncing of public folders/calendars: Add2Outlook: http://www.diditbetter.com/add2outlook.aspx WICKSoft: http://www.wicksoft.com/contacts_calendars.htm (needs to be installed on local Exchange server) I've also been told I can sync public/other calendars using Desktop Manager, but I need to avoid any tethered sync with this environment. Am I missing an easier workflow here? There must be tens of thousands of BES users that require the ability to/view share a public, shared or team calendar on their Blackberry. How can I solve this?

    Read the article

  • European Interoperability Framework - a new beginning?

    - by trond-arne.undheim
    The most controversial document in the history of the European Commission's IT policy is out. EIF is here, wrapped in the Communication "Towards interoperability for European public services", and including the new feature European Interoperability Strategy (EIS), arguably a higher strategic take on the same topic. Leaving EIS aside for a moment, the EIF controversy has been around IPR, defining open standards and about the proper terminology around standardization deliverables. Today, as the document finally emerges, what is the verdict? First of all, to be fair to those among you who do not spend your lives in the intricate labyrinths of Commission IT policy documents on interoperability, let's define what we are talking about. According to the Communication: "An interoperability framework is an agreed approach to interoperability for organisations that want to collaborate to provide joint delivery of public services. Within its scope of applicability, it specifies common elements such as vocabulary, concepts, principles, policies, guidelines, recommendations, standards, specifications and practices." The Good - EIF reconfirms that "The Digital Agenda can only take off if interoperability based on standards and open platforms is ensured" and also confirms that "The positive effect of open specifications is also demonstrated by the Internet ecosystem." - EIF takes a productive and pragmatic stance on openness: "In the context of the EIF, openness is the willingness of persons, organisations or other members of a community of interest to share knowledge and stimulate debate within that community, the ultimate goal being to advance knowledge and the use of this knowledge to solve problems" (p.11). "If the openness principle is applied in full: - All stakeholders have the same possibility of contributing to the development of the specification and public review is part of the decision-making process; - The specification is available for everybody to study; - Intellectual property rights related to the specification are licensed on FRAND terms or on a royalty-free basis in a way that allows implementation in both proprietary and open source software" (p. 26). - EIF is a formal Commission document. The former EIF 1.0 was a semi-formal deliverable from the PEGSCO, a working group of Member State representatives. - EIF tackles interoperability head-on and takes a clear stance: "Recommendation 22. When establishing European public services, public administrations should prefer open specifications, taking due account of the coverage of functional needs, maturity and market support." - The Commission will continue to support the National Interoperability Framework Observatory (NIFO), reconfirming the importance of coordinating such approaches across borders. - The Commission will align its internal interoperability strategy with the EIS through the eCommission initiative. - One cannot stress the importance of using open standards enough, whether in the context of open source or non-open source software. The EIF seems to have picked up on this fact: What does the EIF says about the relation between open specifications and open source software? The EIF introduces, as one of the characteristics of an open specification, the requirement that IPRs related to the specification have to be licensed on FRAND terms or on a royalty-free basis in a way that allows implementation in both proprietary and open source software. In this way, companies working under various business models can compete on an equal footing when providing solutions to public administrations while administrations that implement the standard in their own software (software that they own) can share such software with others under an open source licence if they so decide. - EIF is now among the center pieces of the Digital Agenda (even though this demands extensive inter-agency coordination in the Commission): "The EIS and the EIF will be maintained under the ISA Programme and kept in line with the results of other relevant Digital Agenda actions on interoperability and standards such as the ones on the reform of rules on implementation of ICT standards in Europe to allow use of certain ICT fora and consortia standards, on issuing guidelines on essential intellectual property rights and licensing conditions in standard-setting, including for ex-ante disclosure, and on providing guidance on the link between ICT standardisation and public procurement to help public authorities to use standards to promote efficiency and reduce lock-in.(Communication, p.7)" All in all, quite a few good things have happened to the document in the two years it has been on the shelf or was being re-written, depending on your perspective, in any case, awaiting the storms to calm. The Bad - While a certain pragmatism is required, and governments cannot migrate to full openness overnight, EIF gives a bit too much room for governments not to apply the openness principle in full. Plenty of reasons are given, which should maybe have been put as challenges to be overcome: "However, public administrations may decide to use less open specifications, if open specifications do not exist or do not meet functional interoperability needs. In all cases, specifications should be mature and sufficiently supported by the market, except if used in the context of creating innovative solutions". - EIF does not use the internationally established terminology: open standards. Rather, the EIF introduces the notion of "formalised specification". How do "formalised specifications" relate to "standards"? According to the FAQ provided: The word "standard" has a specific meaning in Europe as defined by Directive 98/34/EC. Only technical specifications approved by a recognised standardisation body can be called a standard. Many ICT systems rely on the use of specifications developed by other organisations such as a forum or consortium. The EIF introduces the notion of "formalised specification", which is either a standard pursuant to Directive 98/34/EC or a specification established by ICT fora and consortia. The term "open specification" used in the EIF, on the one hand, avoids terminological confusion with the Directive and, on the other, states the main features that comply with the basic principle of openness laid down in the EIF for European Public Services. Well, this may be somewhat true, but in reality, Europe is 30 year behind in terminology. Unless the European Standardization Reform gets completed in the next few months, most Member States will likely conclude that they will go on referencing and using standards beyond those created by the three European endorsed monopolists of standardization, CEN, CENELEC and ETSI. Who can afford to begin following the strict Brussels rules for what they can call open standards when, in reality, standards stemming from global standardization organizations, so-called fora/consortia, dominate in the IT industry. What exactly is EIF saying? Does it encourage Member States to go on using non-ESO standards as long as they call it something else? I guess I am all for it, although it is a bit cumbersome, no? Why was there so much interest around the EIF? The FAQ attempts to explain: Some Member States have begun to adopt policies to achieve interoperability for their public services. These actions have had a significant impact on the ecosystem built around the provision of such services, e.g. providers of ICT goods and services, standardisation bodies, industry fora and consortia, etc... The Commission identified a clear need for action at European level to ensure that actions by individual Member States would not create new electronic barriers that would hinder the development of interoperable European public services. As a result, all stakeholders involved in the delivery of electronic public services in Europe have expressed their opinions on how to increase interoperability for public services provided by the different public administrations in Europe. Well, it does not take two years to read 50 consultation documents, and the EU Standardization Reform is not yet completed, so, more pragmatically, you finally had to release the document. Ok, let's leave some of that aside because the document is out and some people are happy (and others definitely not). The Verdict Considering the controversy, the delays, the lobbying, and the interests at stake both in the EU, in Member States and among vendors large and small, this document is pretty impressive. As with a good wine that has not yet come to full maturity, let's say that it seems to be coming in in the 85-88/100 range, but only a more fine-grained analysis, enjoyment in good company, and ultimately, implementation, will tell. The European Commission has today adopted a significant interoperability initiative to encourage public administrations across the EU to maximise the social and economic potential of information and communication technologies. Today, we should rally around this achievement. Tomorrow, let's sit down and figure out what it means for the future.

    Read the article

  • CRM Evolution 2014: Mediocrity is the New Horrible in Customer Service

    - by Tuula Fai
    "Mediocrity is the new horrible in customer service," Blair McHaney, Gold's Gym Almost everyone knows that customers' expectations have risen. But, after listening to two days of presentations at CRM Evolution, I think it’s more accurate to say that customers' expectations have skyrocketed. Fortunately, most companies have gotten the message and are taking their customer service to a higher level. For those who've been hesitant to 'boldly go where their customer service organization has not gone before,' take heart. I’ve got some statistics that will encourage you to take those first few steps. Why should I change? By engaging customers online, ancestry.com achieved a 99.5% customer satisfaction score (CSAT) while improving retention and saving millions on greater efficiency, including a 38%-50% drop in inbound calls and emails.1 By empowering employees to delight customers, Gold’s Gym achieved a 77.5% Net Promoter Score (NPS) and 22% customer churn rate. No small feat when you consider the industry averages are 40% NPS and 45% churn.2 By adapting quickly to social media, brands like Verizon have benefited from social community members spending 2.5x-10x more than average customers.3 ‘The fierce urgency of now’ is upon us in customer service. You can take your customer service to a higher level! To find out more, click here CRM Evolution Customer Service Experience Footnotes: 1. Arvindh Balakrishnan, Is Your Customer Service Modern?2. Blair McHaney, Wire Your Organization with Customer Feedback3. Becky Carroll, The Power of Communities for Improving the Service Experience and Building Advocates

    Read the article

  • Server Intermittently Inaccessible Externally (but Accessible Internally Continuously)

    - by nicorellius
    I have a CRM on a server on a network. We have a static IP and another server outward facing. We use port-forwarding to map to the CRM, so that when you go to the IP or the FQDN, you get to the CRM: xxx.xxx.xxx.xxx crm.example.com Internally, we can access the CRM by going to crm or crm.example.com Lately, I've been noticing that accessing the server from outside the network times out or gives 503, bad gateway. During that time, I can also SSH (different port, so this works) into the outward facing computer and access the server just fine. I have a robot monitoring the site and indeed via HTTP monitoring the site is going down periodically. I looked through the Apache server access and error logs and nothing stuck out at me so I'm a bit confused as to what could be going on. I also searched the access logs for 503 and found nothing. When I run tracert from outside the network, it appears the packets basically make it through the wider area servers (Comcast city and county servers) and end up dropping at the CRM server's front step. I'm tempted to replace the server because it is older and underpowered but it would be nice to know what is going on. Any ideas what to do next?

    Read the article

  • Public/Private Key Generation

    - by JacKeown
    I'm just learning about public key cryptography and I want to make a public key certificate for my web server so that I can use https. My server is hosted on some random free webhost that is practically impossible for anything...and so my question is this: Is there any harm in making my private key, public key, and public key certificate on my computer using openssl and then transferring it to the server? Thanks in advance. Also if there's anything else I'm missing, any help would be appreciated.

    Read the article

  • SUPER CSV write bean to CSV.

    - by ButtersB
    Here is my class, public class FreebasePeopleResults { public String intendedSearch; public String weight; public Double heightMeters; public Integer age; public String type; public String parents; public String profession; public String alias; public String children; public String siblings; public String spouse; public String degree; public String institution; public String wikipediaId; public String guid; public String id; public String gender; public String name; public String ethnicity; public String articleText; public String dob; public String getWeight() { return weight; } public void setWeight(String weight) { this.weight = weight; } public Double getHeightMeters() { return heightMeters; } public void setHeightMeters(Double heightMeters) { this.heightMeters = heightMeters; } public String getParents() { return parents; } public void setParents(String parents) { this.parents = parents; } public Integer getAge() { return age; } public void setAge(Integer age) { this.age = age; } public String getProfession() { return profession; } public void setProfession(String profession) { this.profession = profession; } public String getAlias() { return alias; } public void setAlias(String alias) { this.alias = alias; } public String getChildren() { return children; } public void setChildren(String children) { this.children = children; } public String getSpouse() { return spouse; } public void setSpouse(String spouse) { this.spouse = spouse; } public String getDegree() { return degree; } public void setDegree(String degree) { this.degree = degree; } public String getInstitution() { return institution; } public void setInstitution(String institution) { this.institution = institution; } public String getWikipediaId() { return wikipediaId; } public void setWikipediaId(String wikipediaId) { this.wikipediaId = wikipediaId; } public String getGuid() { return guid; } public void setGuid(String guid) { this.guid = guid; } public String getId() { return id; } public void setId(String id) { this.id = id; } public String getGender() { return gender; } public void setGender(String gender) { this.gender = gender; } public String getName() { return name; } public void setName(String name) { this.name = name; } public String getEthnicity() { return ethnicity; } public void setEthnicity(String ethnicity) { this.ethnicity = ethnicity; } public String getArticleText() { return articleText; } public void setArticleText(String articleText) { this.articleText = articleText; } public String getDob() { return dob; } public void setDob(String dob) { this.dob = dob; } public String getType() { return type; } public void setType(String type) { this.type = type; } public String getSiblings() { return siblings; } public void setSiblings(String siblings) { this.siblings = siblings; } public String getIntendedSearch() { return intendedSearch; } public void setIntendedSearch(String intendedSearch) { this.intendedSearch = intendedSearch; } } Here is my CSV writer method import java.io.FileWriter; import java.io.IOException; import java.util.ArrayList; import org.supercsv.io.CsvBeanWriter; import org.supercsv.prefs.CsvPreference; public class CSVUtils { public static void writeCSVFromList(ArrayList<FreebasePeopleResults> people, boolean writeHeader) throws IOException{ //String[] header = new String []{"title","acronym","globalId","interfaceId","developer","description","publisher","genre","subGenre","platform","esrb","reviewScore","releaseDate","price","cheatArticleId"}; FileWriter file = new FileWriter("/brian/brian/Documents/people-freebase.csv", true); // write the partial data CsvBeanWriter writer = new CsvBeanWriter(file, CsvPreference.EXCEL_PREFERENCE); for(FreebasePeopleResults person:people){ writer.write(person); } writer.close(); // show output } } I keep getting output errors. Here is the error: There is no content to write for line 2 context: Line: 2 Column: 0 Raw line: null Now, I know it is now totally null, so I am confused.

    Read the article

  • restrict customer lookup to contacts bug

    - by Amr H. Abdel Majeed
    I'm using microsoft dynamics crm 4 I inserted the following line to restrict a customer lookup to contacts only (no accounts): crmForm.all.customerid.setAttribute("lookuptypes", "2"); It does restrict the lookup to contacts only, but there is a strange bug: When i select any customer, the icon next to him becomes the account icon, not the contact icon (folder instead of card) Any solutions to this ?

    Read the article

facebook twitter digg google delicious technorati stumbleupon myspace wordpress linkedin gmail igoogle windows live tumblr viadeo yahoo buzz yahoo mail yahoo bookmarks favorites email print

< Previous Page | 11 12 13 14 15 16 17 18 19 20 21 22  | Next Page >