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  • 7 Steps To Cut Recruiting Costs & Drive Exceptional Business Results

    - by Oracle Accelerate for Midsize Companies
    By Steve Viarengo, Vice President Product Management, Oracle Taleo Cloud Services  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 In good times, trimming operational costs is an ongoing goal. In tough times, it’s a necessity. In both good times and bad, however, recruiting occurs. Growth increases headcount in good times, and opportunistic or replacement hiring occurs in slow business cycles. By employing creative recruiting strategies in tandem with the latest technology developments, you can reduce recruiting costs while driving exceptional business results. Here are some critical areas to focus on. 1.  Target Direct Cost Savings Total recruiting process expenses are the sum of external costs plus internal labor costs. Most organizations can reduce recruiting expenses with direct cost savings. While additional savings on indirect costs can be realized from process improvement and efficiency gains, there are direct cost savings and benefits readily available in three broad areas: sourcing, assessments, and green recruiting. 2. Sourcing: Reduce Agency Costs Agency search firm fees can amount to 35 percent of a new employee’s annual base salary. Typically taken from the hiring department budget, these fees may not be visible to HR. By relying on internal mobility programs, referrals, candidate pipelines, and corporate career Websites, organizations can reduce or eliminate this agency spend. And when you do have to pay third-party agency fees, you can optimize the value you receive by collaborating with agencies to identify referred candidates, ensure access to candidate data and history, and receive automatic notifications and correspondence. 3. Sourcing: Reduce Advertising Costs You can realize significant cost reductions by placing all job positions on your corporate career Website. This will allow you to reap a substantial number of candidates at minimal cost compared to job boards and other sourcing options. 4.  Sourcing: Internal Talent Pool Internal talent pools provide a way to reduce sourcing and advertising costs while delivering improved productivity and retention. Internal redeployment reduces costs and ramp-up time while increasing retention and employee satisfaction. 5.  Sourcing: External Talent Pool Strategic recruiting requires identifying and matching people with a given set of skills to a particular job while efficiently allocating sourcing expenditures. By using an e-recruiting system (which drives external talent pool management) with a candidate relationship database, you can automate prescreening and candidate matching while communicating with targeted candidates. Candidate relationship management can lower sourcing costs by marketing new job opportunities to candidates sourced in the past. By mining the talent pool in this fashion, you eliminate the need to source a new pool of candidates for each new requisition. Managing and mining the corporate candidate database can reduce the sourcing cost per candidate by as much as 50 percent. 6.  Assessments: Reduce Turnover Costs By taking advantage of assessments during the recruitment process, you can achieve a range of benefits, including better productivity, superior candidate performance, and lower turnover (providing considerable savings). Assessments also save recruiter and hiring manager time by focusing on a short list of qualified candidates. Hired for fit, such candidates tend to stay with the organization and produce quality work—ultimately driving revenue.  7. Green Recruiting: Reduce Paper and Processing Costs You can reduce recruiting costs by automating the process—and making it green. A paperless process informs candidates that you’re dedicated to green recruiting. It also leads to direct cost savings. E-recruiting reduces energy use and pollution associated with manufacturing, transporting, and recycling paper products. And process automation saves energy in mailing, storage, handling, filing, and reporting tasks. Direct cost savings come from reduced paperwork related to résumés, advertising, and onboarding. Improving the recruiting process through sourcing, assessments, and green recruiting not only saves costs. It also positions the company to improve the talent base during the recession while retaining the ability to grow appropriately in recovery. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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  • Create association between informations

    - by Andrea Girardi
    I deployed a project some days ago that allow to extract some medical articles using the results of a questionnaire completed by a user. For instance, if I reply on questionnaire I'm affected by Diabetes type 2 and I'm a smoker, my algorithm extracts all articles related to diabetes bubbling up all articles contains information about Diabetes type 2 and smoking. Basically we created a list of topic and, for every topic we define a kind of "guideline" that allows to extract and order informations for a user. I'm quite sure there are some better way to put on relationship two content but I was not able to find them on network. Could you suggest my a model, algorithm or paper to better understand this kind of problem and that helps me to find a faster, and more accurate way to extract information for an user?

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  • Finding it Hard to Deliver Right Customer Experience: Think BPM!

    - by Ajay Khanna
    Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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  • Bouygues Telecom Gains a 360-Degree Overview of Customers and Improves Offer Acceptance Rates

    - by user511693
    With more than 10 million mobile customers and 500,000 landline customers, the mission of Bouygues Telecom is to become the premier mobile, landline, television, and internet brand in France, by focusing on customer acquisition, advice, service, and support. Project challenges included: Leverage every customer relationship and increase customer loyalty through personalized offers or promotions on landline or mobile phone contracts Build on marketing campaigns and take advantage of incoming contacts from the company’s call center, Web, and retail stores Improve acceptance rates of communication service offers “Thanks to Oracle’s Siebel CRM solutions and Oracle Real-Time Decisions, we can now meet customer requests faster, personalize offers to improve the services we provide, and gain feedback on responses to offers. This enhances our knowledge of our customers before our next contact with them, whether through the Web site, call center, or our Club retail stores.” – Eric Dobremer, IT Manager - Grand Public CRM Development, Bouygues Telecom Read about results here.

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  • NHibernate Pitfalls: Custom Types and Detecting Changes

    - by Ricardo Peres
    This is part of a series of posts about NHibernate Pitfalls. See the entire collection here. NHibernate supports the declaration of properties of user-defined types, that is, not entities, collections or primitive types. These are used for mapping a database columns, of any type, into a different type, which may not even be an entity; think, for example, of a custom user type that converts a BLOB column into an Image. User types must implement interface NHibernate.UserTypes.IUserType. This interface specifies an Equals method that is used for comparing two instances of the user type. If this method returns false, the entity is marked as dirty, and, when the session is flushed, will trigger an UPDATE. So, in your custom user type, you must implement this carefully so that it is not mistakenly considered changed. For example, you can cache the original column value inside of it, and compare it with the one in the other instance. Let’s see an example implementation of a custom user type that converts a Byte[] from a BLOB column into an Image: 1: [Serializable] 2: public sealed class ImageUserType : IUserType 3: { 4: private Byte[] data = null; 5: 6: public ImageUserType() 7: { 8: this.ImageFormat = ImageFormat.Png; 9: } 10: 11: public ImageFormat ImageFormat 12: { 13: get; 14: set; 15: } 16: 17: public Boolean IsMutable 18: { 19: get 20: { 21: return (true); 22: } 23: } 24: 25: public Object Assemble(Object cached, Object owner) 26: { 27: return (cached); 28: } 29: 30: public Object DeepCopy(Object value) 31: { 32: return (value); 33: } 34: 35: public Object Disassemble(Object value) 36: { 37: return (value); 38: } 39: 40: public new Boolean Equals(Object x, Object y) 41: { 42: return (Object.Equals(x, y)); 43: } 44: 45: public Int32 GetHashCode(Object x) 46: { 47: return ((x != null) ? x.GetHashCode() : 0); 48: } 49: 50: public override Int32 GetHashCode() 51: { 52: return ((this.data != null) ? this.data.GetHashCode() : 0); 53: } 54: 55: public override Boolean Equals(Object obj) 56: { 57: ImageUserType other = obj as ImageUserType; 58: 59: if (other == null) 60: { 61: return (false); 62: } 63: 64: if (Object.ReferenceEquals(this, other) == true) 65: { 66: return (true); 67: } 68: 69: return (this.data.SequenceEqual(other.data)); 70: } 71: 72: public Object NullSafeGet(IDataReader rs, String[] names, Object owner) 73: { 74: Int32 index = rs.GetOrdinal(names[0]); 75: Byte[] data = rs.GetValue(index) as Byte[]; 76: 77: this.data = data as Byte[]; 78: 79: if (data == null) 80: { 81: return (null); 82: } 83: 84: using (MemoryStream stream = new MemoryStream(this.data ?? new Byte[0])) 85: { 86: return (Image.FromStream(stream)); 87: } 88: } 89: 90: public void NullSafeSet(IDbCommand cmd, Object value, Int32 index) 91: { 92: if (value != null) 93: { 94: Image data = value as Image; 95: 96: using (MemoryStream stream = new MemoryStream()) 97: { 98: data.Save(stream, this.ImageFormat); 99: value = stream.ToArray(); 100: } 101: } 102: 103: (cmd.Parameters[index] as DbParameter).Value = value ?? DBNull.Value; 104: } 105: 106: public Object Replace(Object original, Object target, Object owner) 107: { 108: return (original); 109: } 110: 111: public Type ReturnedType 112: { 113: get 114: { 115: return (typeof(Image)); 116: } 117: } 118: 119: public SqlType[] SqlTypes 120: { 121: get 122: { 123: return (new SqlType[] { new SqlType(DbType.Binary) }); 124: } 125: } 126: } In this case, we need to cache the original Byte[] data because it’s not easy to compare two Image instances, unless, of course, they are the same.

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  • How Does The Maybe Monad Relate To The Option Type?

    - by Onorio Catenacci
    I was doing a presentation on F# and was discussing the Option type when someone in the audience asked me if the Option type is F#'s implementation of the maybe monad. I know that's not the case but I did want to ask how the two concepts are related. I mean it seems to me that an option type might be the result of the operation of a maybe monad but I'm not even sure of that. Would someone elucidate the relationship between the maybe monad and the option type in those functional languages which support it?

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  • Enterprise Architecture - Wikipedia

    - by pat.shepherd
    I was looking at the Wikipedia entry for EA and found this chart which does a great job showing the differences of ENTERPRISE Architecture vs. SOLUTION Architecture across several categories.  This really gets at the heart of a misconception many people have about what EA is and where it sits in the grand business –> technical detail continuum. The following image from the 2006 FEA Practice Guidance of US OMB sheds light on the relationship between enterprise architecture and segment(BPR) or Solution architectures. (From this figure and a bit of thinking[which?] one can see that software architecture is truly a solution architecture discipline, for example.) Enterprise architecture - Wikipedia, the free encyclopedia

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  • Eloqua Experience 2013: Mystique, Modern Marketing and Masterful Engagement

    - by Mike Stiles
    The following is a guest post from Erick Mott, a social business leader at Oracle Eloqua. There’s a growing gap between 20th century marketing and a modern marketing way of doing business. I can’t think of a better example of modern marketing in action than what more than 2,000 people experienced in San Francisco at #EE13; customer-obsession, multichannel content, and real-time engagement all coming together at one extraordinary event. This was my first Eloqua Experience as a new Oracle Eloqua employee. In weeks prior, I heard about the mystique but didn’t know what to expect. What I’ve come to understand with more clarity is everything we do revolves around customer success, and we operate and educate at all times with these five tenets in mind: 1. Targeting: Really Know Your Buyer 2. Engagement: Create a 1:1 Relationship 3. Conversion: Visualize Guided Thinking 4. Analysis: Learn What’s Working 5. Marketing Technology: Enable and Extend the Cloud Product News from Eloqua Experience 2013 We made some announcements that John Stetic, VP of Products, Oracle Eloqua covers in this brief ‘Modern Marketing Minute’ video recorded after Wednesday’s keynote; summarized below, too: Oracle Eloqua AdFocus: While understanding the impact of a specific marketing channel was formerly relegated to marketers’ wish lists, the channels we now focus on are digital, social, and mobile. AdFocus gives marketers a single platform to dynamically create, manage and measure display ads alongside owned and earned media. AdFocus enables marketers to target only key accounts or prospects you want to reach with display ads, as well as provide creative content or personalized ad copy based on their persona and activities. Oracle Eloqua Profiler: The details of what we now know about customers have expanded into a universal customer profile, which can be used to create highly targeted segments. Marketers now can take data that’s not even stored in Eloqua to help targeted and score prospects for a complete, multichannel view of the customer. Profiler gives sales reps one, detailed view of the prospect to extend views beyond Oracle Eloqua asset activity (emails, forms, page views) to any external assets stored in Oracle Eloqua. Marketing Resource Management: New capabilities create more secure and controlled access to marketing resources and data. New integrations provide greater insight into campaign resources and management through a central marketing calendar and simplify resource management. Integrated Sales and Marketing Funnel: An integrated sales and marketing funnel view gives marketing and sales users, cross-functional teams, and executive management a consistent and clear view of pipeline performance. It also quickly provides users with historical metrics across different time spans and conditions. Eloqua AppCloud: More than 20 new AppCloud partners have been added to the community, which now includes 100+ apps. Eloqua AppCloud now provides modern marketers with an even broader range of marketing applications that help expand and enrich sales and marketing efforts; easily accessible in the Topliners Community. Social Capabilities: Recent integration between Oracle Eloqua and Oracle Social Relationship Management (SRM) deliver a comprehensive, scalable and integrated modern marketing solution. New capabilities include better tracking of social activities for a more complete customer profile. Engage Facebook custom audiences with AdFocus to deliver ads and meaningful experiences through trusted social networks. Biggest and Best Eloqua Experience. There’s a lot of talk in the industry about the Marketing Cloud. At Oracle Eloqua, we have been on a mission of delivering the most advanced and integrated modern marketing technology on the planet. It’s not just a concept but reality with proven execution, as seen first-hand this week in San Francisco. In this video, Kevin Akeroyd, SVP of Oracle Eloqua, provides some highlights of what made this year’s Eloqua Experience, exceptional, including Steve Woods’ presentation about the journey of modern marketers and Andrea Ward’s conversation with Vince Gilligan, creator of the Breaking Bad television series. The 2013 Markie Awards The Oracle Eloqua Marketing Cloud was best exemplified for me as 19 Markies were awarded to customers for their exceptional creativity and results as modern marketers. Wow, what a night to remember with so many committed and talented people working to create an extraordinary experience! To learn more about how to become a modern marketer, check out these resources. We look forward to seeing you next year at Eloqua Experience. More on Erick: 20 years experience at Oracle, Ektron, Sitecore, Lyris, Habeas, Nokia, creatorbase, Mark Monitor, Cisco Systems, GlobalFluency, Sun Microsystems, Philips NV, Elm Products and CBS TV. Patent holder with agency, Fortune 500, media, and startup company expertise. @mikestiles

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  • Tree position terminology/naming

    - by wst
    This is a naming things question. I am processing trees (XML documents), and there are often special rules applied to nodes based on structure. It's been very difficult coming up with concise naming conventions for some cases, namely for nodes in the first position among their siblings, along with some recursive relationship: Given an arbitrary node, I want to describe its first child, and then that node's first child, and so on recursively. Given another arbitrary node, I want to describe its parent if the parent is first among its siblings, and that parent's parent if it's first, and so on recursively. Is there existing terminology to describe these tree positions? How would you name a variable or function that captures one of these cases so that it's intuitive to an unfamiliar developer trying to understand an algorithm?

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  • Does Submit to Index on a page with new content update Content Keywords for the site?

    - by Dan Kanze
    Using Google Webmaster Tools I'm trying to update the Content Keywords of my site. I'm confused about the relationship between Submit to Index and Content Keywords Does Fetch as Google -- Submit to Index on a previously existing indexed page containing new content expidite updating the Content Keywords crawled by the real Google bot? Does Submit to Index only submit new URL's so that previously indexed URL's still point to the older cached version until Google crawls specifically for new content on its own? Does Submit to Index have anything to do with Content Keywords or crawling new content being a previously indexed page or never been indexed page?

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  • Oracle Usability Advisory Board, Europe

    - by ultan o'broin
    Earlier this month, I attended the first Oracle Usability Advisory Board meeting in Europe (held in Oracle's big campus in Thames Valley Park, Reading, in the UK). My main interest here of of course was to listen to customer's experiences and requirements in the area of user experience, focusing in on user assistance natch, but also, given my background in the translation and internationalization world, to watch out for issues in those areas that impact on the UX. I met some great people there and took away some powerful UX thoughts about where might go with the area of language in the UI, localizations, and other cultural issues. One area of special interest to me is language as part of the user experience. By language I mean terminology and style of wordings you see in interfaces and help. Are they reflective of how people really work and are used to. What is its relationship to competitiveness and productivity. An area rich in research potential for UX. Debra Lilley Fujitsu (Oracle partner), who also attended, has some good coverage of the event here. On to the next one!

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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  • (CanvsEngine) Collission problem ( TypeError: this._polygon[this._frame] is undefined) [on hold]

    - by user2127102
    How can i fix this error TypeError: this._polygon[this._frame] is undefined Heres my code: html: <!DOCTYPE Html> <head> <meta charset="utf-8"> <title>Project</title> <link href="css/style.css" rel="stylesheet"> <script src="http://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js" type="text/javascript"></script> <script src="js/canvasengine-1.3.0.all.min.js"></script> <script src="js/extends/Input.js"></script> <script src="main.js"></script> </head> <body> <canvas id="window"></canvas> </body> main.js: var canvas = CE.defines("window"). extend(Input). ready(function() { canvas.Scene.call("Game"); }); canvas.Scene.new({ name: "Game", materials: { images: { player: "img/character.png", Wall: "img/TestWall.png" } }, ready: function(stage) { var _canvas = this.getCanvas(); _canvas.setSize("browser", "strech"); this.Player = Class.new("Entity", [stage]); this.Player.el.drawImage("player"); stage.append(this.Player.el); this.Wall = Class.new("Entity", [stage]); this.Wall.el.drawImage("Wall"); this.Wall.position(300, 0); stage.append(this.Wall.el); }, render: function(stage) { //Controls ====== //Control calculations var self = this; this.Mover_A; this.Mover_D; this.Mover_W; this.Mover_S; canvas.Input.keyDown(Input.A, function(e) { self.Mover_A = true; }); canvas.Input.keyDown(Input.D, function(e) { self.Mover_D = true; }); canvas.Input.keyDown(Input.W, function(e) { self.Mover_W = true; }); canvas.Input.keyDown(Input.S, function(e) { self.Mover_S = true; console.log(self.Mover_S); }); canvas.Input.keyUp(Input.A, function(e) { self.Mover_A = false; }); canvas.Input.keyUp(Input.D, function(e) { self.Mover_D = false; }); canvas.Input.keyUp(Input.W, function(e) { self.Mover_W = false; }); canvas.Input.keyUp(Input.S, function(e) { self.Mover_S = false; }); x = 0; y = 0; if(this.Mover_A)x -= 1.5; //A if(this.Mover_D)x += 1.5;//D if(this.Mover_W)y -= 1.5;//W if(this.Mover_S)y += 1.5; //S this.Player.move(x, y); this.Player.hit("over", [this.Wall], function(state, el) { this.Player.move(x * -1, y * -1); }); //End Controls ===== stage.refresh(); } });

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  • How should I choose quadtree depth?

    - by Evpok
    I'm using a quadtree to prune collision detection pairs in a 2d world. How should I choose to what depth said quadtree is calculated? The world is made mostly of moving objects1, so the cost of dispatching the objects between the quadtree cells matters. What is the relationship between the gain from less collision checking and the loss from more dispatching? How can I strike a balance that performs optimally? 1 To be completely explicit, they are autonomous self-replicating cells competing for food sources. This is an attempt to show my pupils predator-prey dynamics and genetic evolution at work.

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  • What diagrams, other than the class diagram and the workflow diagram, are useful for explaining how an application works?

    - by Goran_Mandic
    I am working on a small Delphi project, composed of two units. One unit is for the GUI, and the other for data management, file parsing, list iterating and so on.. I've already made a class diagram, and my workflow looks like hell- it's too complex, even for anyone to read. I've considered making a dataflow diagram, but it would be even more complex. A use case diagram wouldn't be of use either. Am I missing some diagram type which could somehow represent the relationship between my two units?

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  • Options for Application Registry

    - by Matt Felzani
    I work for a small software company (about 200 people building 8-10 applications) and I was hoping to get some advice on products that might be out there to manage the information of which clients are using which versions of our products? The most fundamental relationship would be that a "product" has "versions" and a given "version" is used by a "client." Uses would be: Determine which clients use which products Determine which clients are on which versions of a product Determine which clients are exposed to which vulnerabilities because of the version they use Determine which clients cannot move to a new version because of a vulnerability in the new version that they may hit Determine which clients should be approached for an upgrade Any thoughts or product reviews would be greatly appreciated! Thanks in advance.

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  • Rapid Application Development, good, bad or ugly?

    - by chrisw
    I have been working for such a shop for the past three years and I know deep down it cannot be like this everywhere. When I think of Rapid Application Development I immediately think programming without fore-thought. For example, when my company decides to come out with a new product, they don't do any type of relationship mapping, no ER diagrams, no round table discussions on expandability. No, the senior developer that ends up working on the product puts together a screen shot walk-through of the application to show to the client. Once the client signs off on the project work is underway by the senior developer. Now you have a senior developer (I use that term "senior" loosely) coding the application in under a week with no unit testing. Well I guess the good to this is it keeps programmers employed due to the enormous amount of unforeseen "features" in the newly created application. Have any of you dealt with a company like this? If you did how did you preserve your sanity?

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  • April Edition of the Oracle E-Business CRM Support Newsletter Available

    - by Oracle_EBS
    The April Edition of the Oracle E-Business Customer Relationship Management (CRM) Support Newsletter Document ID  1320611.1 is now available on My Oracle Support. Highlights of the April Edition include: Upgrading Customizations within EBS New Format for 12.1.3 Documentation E-Business Suite Recommended Upgrades Communities Update Directed and Useful content targeted by CRM Product Available EBS CRM Webcasts …and More! It is also worth noting that the My Oracle Support Communities, http://communities.oracle.com, are always available for quick answers to your questions.   Also, please always feel free to write us at [email protected] with any feedback on the CRM newsletter, communities or any other feedback you wish to share.

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  • Access Control Lists for Roles

    - by Kyle Hatlestad
    Back in an earlier post, I wrote about how to enable entity security (access control lists, aka ACLs) for UCM 11g PS3.  Well, there was actually an additional security option that was included in that release but not fully supported yet (only for Fusion Applications).  It's the ability to define Roles as ACLs to entities (documents and folders).  But now in PS5, this security option is now fully supported.   The benefit of defining Roles for ACLs is that those user roles come from the enterprise security directory (e.g. OID, Active Directory, etc) and thus the WebCenter Content administrator does not need to define them like they do with ACL Groups (Aliases).  So it's a bit of best of both worlds.  Users are managed through the LDAP repository and are automatically granted/denied access through their group membership which are mapped to Roles in WCC.  A different way to think about it is being able to add multiple Accounts to content items...which I often get asked about.  Because LDAP groups can map to Accounts, there has always been this association between the LDAP groups and access to the entity in WCC.  But that mapping had to define the specific level of access (RWDA) and you could only apply one Account per content item or folder.  With Roles for ACLs, it basically takes away both of those restrictions by allowing users to define more then one Role and define the level of access on-the-fly. To turn on ACLs for Roles, there is a component to enable.  On the Component Manager page, click the 'advanced component manager' link in the description paragraph at the top.   In the list of Disabled Components, enable the RoleEntityACL component. Then restart.  This is assuming the other configuration settings have been made for the other ACLs in the earlier post.   Once enabled, a new metadata field called xClbraRoleList will be created.  If you are using OracleTextSearch as the search indexer, be sure to run a Fast Rebuild on the collection. For Users and Groups, these values are automatically picked up from the corresponding database tables.  In the case of Roles, there is an explicitly defined list of choices that are made available.  These values must match the roles that are coming from the enterprise security repository. To add these values, go to Administration -> Admin Applets -> Configuration Manager.  On the Views tab, edit the values for the ExternalRolesView.  By default, 'guest' and 'authenticated' are added.  Once added, you can assign the roles to your content or folder. If you are a user that can both access the Security Group for that item and you belong to that particular Role, you now have access to that item.  If you don't belong to that Role, you won't! [Extra] Because the selection mechanism for the list is using a type-ahead field, users may not even know the possible choices to start typing to.  To help them, one thing you can add to the form is a placeholder field which offers the entire list of roles as an option list they can scroll through (assuming its a manageable size)  and view to know what to type to.  By being a placeholder field, it won't need to be added to the custom metadata database table or search engine.  

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  • How are design-by-contract and property-based testing (QuickCheck) related?

    - by Todd Owen
    Is their only similarity the fact that they are not xUnit (or more precisely, not based on enumerating specific test cases), or is it deeper than that? Property-based testing (using QuickCheck, ScalaCheck, etc) seem well-suited to a functional programming style where side-effects are avoided. On the other hand, Design by Contract (as implemented in Eiffel) is more suited to OOP languages: you can express post-conditions about the effects of methods, not just their return values. But both of them involve testing assertions that are true in general (rather than assertions that should be true for a specific test case). And both can be tested using randomly generated inputs (with QuickCheck this is the only way, whereas with Eiffel I believe it is an optional feature of the AutoTest tool). Is there an umbrella term to encompass both approaches? Or am I imagining a relationship that doesn't really exist.

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  • Positive reinforcements @ work [closed]

    - by nurne
    I found out that what fuels me to do well at work are positive reinforcements From bosses, colleagues, and customers My current job at a startup is very demanding My boss doesn't have time to give positive reinforcements, and also i'm always behind schedule so maybe i don't deserve positive reinforcements On the other hand i don't get any negative reinforcements, so i guess that as long as this doesn't happen - what i'm doing is ok How is your relationship with bosses colleagues and customers @ work? Do you need positive reinforcements? Do you get them? How do you make them happen? Is there some kind of standard for developers? For hi-tech? Thanks

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  • Executing Stored Procedures in Visual Studio LightSwitch.

    - by dataintegration
    A LightSwitch Project is very easy way to visualize and manipulate information directly from one of our ADO.NET Providers. But when it comes to executing the Stored Procedures, it can be a bit more complicated. In this article, we will demonstrate how to execute a Stored Procedure in LightSwitch. For the purposes of this article, we will be using the RSSBus Email Data Provider, but the same process will work with any of our ADO.NET Providers. Creating the RIA Service. Step 1: Open Visual Studio and create a new WCF RIA Service Class Project. Step 2:Add the reference to the RSSBus Email Data Provider dll in the (ProjectName).Web project. Step 3: Add a new Domain Service Class to the (ProjectName).Web project. Step 4: In the new Domain Service Class, create a new class with the attributes needed for the Stored Procedure's parameters. In this demo, the Stored Procedure we are executing is called SendMessage. The parameters we will need are as follows: public class NewMessage{ [Key] public int ID { get; set; } public string FromEmail { get; set; } public string ToEmail { get; set; } public string Subject { get; set; } public string Text { get; set; } } Note: The created class must have an ID which will serve as the key value. Step 5: Create a new method that will executed when the insert event fires. Inside this method you can use the standards ADO.NET code which will execute the stored procedure. [Insert] public void SendMessage(NewMessage newMessage) { try { EmailConnection conn = new EmailConnection(connectionString); EmailCommand comm = new EmailCommand("SendMessage", conn); comm.CommandType = System.Data.CommandType.StoredProcedure; if (!newMessage.FromEmail.Equals("")) comm.Parameters.Add(new EmailParameter("@From", newMessage.FromEmail)); if (!newMessage.ToEmail.Equals("")) comm.Parameters.Add(new EmailParameter("@To", newMessage.ToEmail)); if (!newMessage.Subject.Equals("")) comm.Parameters.Add(new EmailParameter("@Subject", newMessage.Subject)); if (!newMessage.Text.Equals("")) comm.Parameters.Add(new EmailParameter("@Text", newMessage.Text)); comm.ExecuteNonQuery(); } catch (Exception exc) { Console.WriteLine(exc.Message); } } Step 6: Create a query method. We are not going to be using getNewMessages(), so it does not matter what it returns for the purpose of our example, but you will need to create a method for the query event as well. [Query(IsDefault=true)] public IEnumerable<NewMessage> getNewMessages() { return null; } Step 7: Rebuild the whole solution. Creating the LightSwitch Project. Step 8: Open Visual Studio and create a new LightSwitch Application Project. Step 9: On the Data Sources, add a new data source. Choose a WCF RIA Service Step 10: Choose to add a new reference and select the (Project Name).Web.dll generated from the RIA Service. Step 11: Select the entities you would like to import. In this case, we are using the recently created NewMessage entity. Step 13: On the Screens section, create a new screen and select the NewMessage entity as the Screen Data. Step 14: After you run the project, you will be able to add a new record and save it. This will execute the Stored Procedure and send the new message. If you create a screen to check the sent messages, you can refresh this screen to see the mail you sent. Sample Project To help you with get started using stored procedures in LightSwitch, download the fully functional sample project. You will also need the RSSBus Email Data Provider to make the connection. You can download a free trial here.

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  • JEP 124: Enhance the Certificate Revocation-Checking API

    - by smullan
    Revocation checking is the mechanism to determine the revocation status of a certificate. If it is revoked, it is considered invalid and should not be used. Currently as of JDK 7, the PKIX implementation of java.security.cert.CertPathValidator  includes a revocation checking implementation that supports both OCSP and CRLs, the two main methods of checking revocation. However, there are very few options that allow you to configure the behavior. You can always implement your own revocation checker, but that's a lot of work. JEP 124 (Enhance the Certificate Revocation-Checking API) is one of the 11 new security features in JDK 8. This feature enhances the java.security.cert API to support various revocation settings such as best-effort checking, end-entity certificate checking, and mechanism-specific options and parameters. Let's describe each of these in more detail and show some examples. The features are provided through a new class named PKIXRevocationChecker. A PKIXRevocationChecker instance is returned by a PKIX CertPathValidator as follows: CertPathValidator cpv = CertPathValidator.getInstance("PKIX"); PKIXRevocationChecker prc = (PKIXRevocationChecker)cpv.getRevocationChecker(); You can now set various revocation options by calling different methods of the returned PKIXRevocationChecker object. For example, the best-effort option (called soft-fail) allows the revocation check to succeed if the status cannot be obtained due to a network connection failure or an overloaded server. It is enabled as follows: prc.setOptions(Enum.setOf(Option.SOFT_FAIL)); When the SOFT_FAIL option is specified, you can still obtain any exceptions that may have been thrown due to network issues. This can be useful if you want to log this information or treat it as a warning. You can obtain these exceptions by calling the getSoftFailExceptions method: List<CertPathValidatorException> exceptions = prc.getSoftFailExceptions(); Another new option called ONLY_END_ENTITY allows you to only check the revocation status of the end-entity certificate. This can improve performance, but you should be careful using this option, as the revocation status of CA certificates will not be checked. To set more than one option, simply specify them together, for example: prc.setOptions(Enum.setOf(Option.SOFT_FAIL, Option.ONLY_END_ENTITY)); By default, PKIXRevocationChecker will try to check the revocation status of a certificate using OCSP first, and then CRLs as a fallback. However, you can switch the order using the PREFER_CRLS option, or disable the fallback altogether using the NO_FALLBACK option. For example, here is how you would only use CRLs to check the revocation status: prc.setOptions(Enum.setOf(Option.PREFER_CRLS, Option.NO_FALLBACK)); There are also a number of other useful methods which allow you to specify various options such as the OCSP responder URI, the trusted OCSP responder certificate, and OCSP request extensions. However, one of the most useful features is the ability to specify a cached OCSP response with the setOCSPResponse method. This can be quite useful if the OCSPResponse has already been obtained, for example in a protocol that uses OCSP stapling. After you have set all of your preferred options, you must add the PKIXRevocationChecker to your PKIXParameters object as one of your custom CertPathCheckers before you validate the certificate chain, as follows: PKIXParameters params = new PKIXParameters(keystore); params.addCertPathChecker(prc); CertPathValidatorResult result = cpv.validate(path, params); Early access binaries of JDK 8 can be downloaded from http://jdk8.java.net/download.html

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  • grub2 update-grub puts wrong UUID in grub.cfg for system with separate /, /boot and /home partitions

    - by keepitsimpleengineer
    It is putting in the UUID for the boot partition and not the / (root) partition. It's grub2 (1.99-21ubuntu3.1) on Xubuntu 12.04. UPDATE: ? I ran Boot Info Script 0.60, here are results? The boot info script is too big for askubuntu, but is here. The system not booting is on /dev/sdh. The booted disk, Xubuntu 12.04, is /dev/sdb. /sdh2/etc/fstab is at line 1073. The incorrect UUIDs are at line 945 and 954. "blkid" putput is at line 318. It is putting the UUID for "boot" versus "root" in boot.cfg, line 937. I have noticed that the relationship between physical drives and names in /dev vary depending on which system is booted.

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  • XNA - 3D AABB collision detection and response

    - by fastinvsqrt
    I've been fiddling around with 3D AABB collision in my voxel engine for the last couple of days, and every method I've come up with thus far has been almost correct, but each one never quite worked exactly the way I hoped it would. Currently what I do is get two bounding boxes for my entity, one modified by the X translation component and the other by the Z component, and check if each collides with any of the surrounding chunks (chunks have their own octrees that are populated only with blocks that support collision). If there is a collision, then I cast out rays into that chunk to get the shortest collision distance, and set the translation component to that distance if the component is greater than the distance. The problem is that sometimes collisions aren't even registered. Here's a video on YouTube that I created showing what I mean. I suspect the problem may be with the rays that I cast to get the collision distance not being where I think they are, but I'm not entirely sure what would be wrong with them if they are indeed the problem. Here is my code for collision detection and response in the X direction (the Z direction is basically the same): // create the XZ offset vector Vector3 offsXZ = new Vector3( ( _translation.X > 0.0f ) ? SizeX / 2.0f : ( _translation.X < 0.0f ) ? -SizeX / 2.0f : 0.0f, 0.0f, ( _translation.Z > 0.0f ) ? SizeZ / 2.0f : ( _translation.Z < 0.0f ) ? -SizeZ / 2.0f : 0.0f ); // X physics BoundingBox boxx = GetBounds( _translation.X, 0.0f, 0.0f ); if ( _translation.X > 0.0f ) { foreach ( Chunk chunk in surrounding ) { if ( chunk.Collides( boxx ) ) { float dist = GetShortestCollisionDistance( chunk, Vector3.Right, offsXZ ) - 0.0001f; if ( dist < _translation.X ) { _translation.X = dist; } } } } else if ( _translation.X < 0.0f ) { foreach ( Chunk chunk in surrounding ) { if ( chunk.Collides( boxx ) ) { float dist = GetShortestCollisionDistance( chunk, Vector3.Left, offsXZ ) - 0.0001f; if ( dist < -_translation.X ) { _translation.X = -dist; } } } } And here is my implementation for GetShortestCollisionDistance: private float GetShortestCollisionDistance( Chunk chunk, Vector3 rayDir, Vector3 offs ) { int startY = (int)( -SizeY / 2.0f ); int endY = (int)( SizeY / 2.0f ); int incY = (int)Cube.Size; float dist = Chunk.Size; for ( int y = startY; y <= endY; y += incY ) { // Position is the center of the entity's bounding box Ray ray = new Ray( new Vector3( Position.X + offs.X, Position.Y + offs.Y + y, Position.Z + offs.Z ), rayDir ); // Chunk.GetIntersections(Ray) returns Dictionary<Block, float?> foreach ( var pair in chunk.GetIntersections( ray ) ) { if ( pair.Value.HasValue && pair.Value.Value < dist ) { dist = pair.Value.Value; } } } return dist; } I realize some of this code can be consolidated to help with speed, but my main concern right now is to get this bit of physics programming to actually work.

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