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• What is this chargeback scam from eBooks bought on my website?

  - by Dan Friedman

  We have a scammer that is buying our e-Books and then performing chargebacks. Our e-Books don't have DRM, so if they wanted to resell them, they would only need to buy each book once. But instead, they keep buying the same books over and over again and then performing hundreds of chargebacks. We have created some additional rules in our fraud protection tools to block certain aspects, even though all the info looks legit, and are hopeful this will slow them down. But my question is: What is the scam? If they aren't getting any product and they only get chargebacks for something they already purchased, then they can't get additional money from the credit card company, so then what's their motivation?

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• Does your company name in an article title damage Search Engine relevance

  - by user492681

  I've been wondering about this for a while but never come across a solid answer. Many websites include their name in all the title tags of their articles. This is often apparent in word-press blogs etc. eg: Tsunami hits Japan and leaves thousands homeless | My Website Name The issue I have is that Search engines strip the stop words out of this sentence to leave the words in which it compares to the body text. So if I want my article to rank well and be relevant, in this case about the terrible Tsunami that has recently struck Japan what is to STOP the MY WEBSITE NAME section of the title de-valuing the relevance of the article. Am I over-worrying? Or should I take this in to consideration? Thanks for advice in advance.

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• Will search engines reindex a page that has been set to redirect on to a newer site page?

  - by Luke Duddridge

  We were asked by a client to change a website so that any pages/Urls we were hosting on an older site would now redirect to a newer site hosted somewhere else and a different domain name to boot. We did this by changing each page in the IIS site management, to redirect to a url on their new domain instead of rendering a page locally. According to the redirect tool here: http://www.webconfs.com/redirect-check.php . What we have done is search engine friendly. Problem now is... the client has been on a course learning all about meta tags and so thinks they have a better understanding of the "matrix" (remember there is no spoon). As Google still has the older site appearing in a search, this isnt helping matters. I have tried to explain, we have to wait for Google to reindex. I'm not blowing smoke am I? I'm now starting to wonder... will the older site always appear in a search, even though the pages don't exist? Is there a better way I should be redirecting their site to ensure google will stop keeping an index of pages that no longer exist and would instead replace them with the content in the newer site? a suggestion on the site mentioned above is to use the code: Response.Status="301 Moved Permanently" Response.AddHeader "Location","http://www.new-url.com/" Does using the option in the IIS management tool to redirect the url not do the same?

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• check when a page was first seen by google

  - by sam

  Is there a way to see when a page was first published, by checking when it was first cahced by google (obviously its not 100% fool proof because there is a couple of days delay in some cases but it will give you a good idea.) The only other way i could think of checking it published date is if the page / post had a publicly viable time stamp on it, but in the case im looking for it, it dosnt have a publicly visible time stamp.

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• Adwords: Is there a drawback to setting a really high CPC to learn what works faster?

  - by Rob Sobers

  I'm toying with increasing my max CPC really high on all my keywords so ensure my ad gets shown in the top spot on page one in order to draw more clicks. I think this will be a good way to quickly figure out whether the ads I'm writing have a decent CTR and, more importantly, whether the landing pages I'm building are converting. Since I can set a max daily budget for my campaign, I won't risk breaking the bank. I can't think of any drawbacks, personally. Am I missing any?

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• A new clients come into my web agency. How to configure email and social accounts to work better? [on hold]

  - by Marco Panichi

  I created websites for many years but still have not found the right way to organize all the email and social accounts of every clients. I mean, every web agency follows dozens of customers. Each client needs at least Google Analytics, AdWords, a Facebook page, a Twitter profile, a Youtube channel, probably a listing on Google Places and maybe a Mail Chimp (or similar) account. The web agency, in my opinion, must own these accounts, use them to deliver results to the customer and -of course- make them available to the customer for two reasons: - The customer must be able to see how things are going - The client must have the ability to change web agency without suffering The web agency, however, has many problems in having all of these accounts. For example, I like the idea of having a Gmail account for each client and from that account use all the products of Google. But is not possible to create more than many Gmail account from the same ip address and with the same phone number. The web agency could invite the customer to create his own accounts but: - This is not necessary a value for the customer (indeed...) - The web agency would manage them, however, from the same ip address, incurring in problems - If phone verification occurs, the web agency has to disturb the customer for verification Have you the same problem? How to solve it?

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• Very few visitors on Analytics: incorrect setting?

  - by Akaban

  it's quite a long time Analytics is making me crazy: I have a 2 years old website, started with Aruba (an Italian provider) and then transfered on Hostgator. It's a blog Wordpress + MyBB forum, and on both the platforms I've the Analytics code in the footer. The problem is that the stats on Analytics are simply ridiculous compared to the numbers reported by the Aruba (before) and Hostgator (then). I think that the numbers of Aruba/Hostgator are correct, simply because just the daily users connected on the forum is higher than the Analytics numbers. I know it's a really confused request, but maybe you can help me to understand what's the problem.

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• Link tags in iframe widget

  - by john Smith

  I have a rating community-site and I´m offering little iframe widgets with the average rating and some little other info. Does it make sense (for visibility, SEO) to add link tags to the head like: <link rel="alternate" type="application/rss+xml" title="RSS 2.0" href="rssfeed" /> <link rel="index" title="main-profile" href="main-profile"> To get a logical association of the widget to relating pages? How would you do this?

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• How to make this CSS design of words in headings look clean and well desinged? [closed]

  - by kacalapy

  I am trying to get the lipstick on the pig and not wearing my UI developer hat often is making this impossible. Can someone give me nice alternatives to the code below. this is what i have now. <style> .FirstLetter:first-letter{font-family: arial; font-size: 14pt; font-weight: bold;color:White; background:Blue; border:1px black solid; padding-top:8px; padding-left:8px; padding-bottom:3px;} .Spaced{letter-spacing: 5px;font-family: arial; font-size: 14pt; font-weight: bold;} </style> <div class="FirstLetter Spaced headerFont"> Executive Summary </div> Here is the ugly result of the above code- i am lookign to make the header section look better ONLY that's where the first letter is blue:

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• Multiple domain names with pages linking to one website

  - by Mark Ravenhill

  Hello, I work for a company who have been redesigning their company website. I have been asked to register loads of domain names that contain the keywords that they want to use on the original site. Each of these domain names will contain a one page website with a destription of what the company offers and a link saying something along the lines of 'click here for more infmormation' which then takes you to the main site. The idea being the main site will then be recieving a lot of inbound links and hopefully rise in the google rankings, not to mention bring in more customers who have come to the site from all the other domain names who wouldn't have normally got to the website because it wasn't ranked on the first page. Is this a good idea or will Google see this as spam and penalise the main site for having loads of links to it from one page websites hosted on the same nameserver? Any advice would be greatly appreciated. Thanks, Mark.

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• What is the the maximum time for a user to return to Google for the visit to be flagged up as a bounce in GA?

  - by Anonymous

  I know that Google measures bounce rates by how fast a user returns to the results page after clicking-through to a website. Roughly what is the maximum duration of the visit for the user to then return for it to be considered a bounce? i.e. <5 seconds, <30 seconds? I'm mainly interested as it appears a lot of users clicking through my PPC adverts (Adwords) are bouncing, despite my ads having a high quality score and the page's being entirely related to the adverts copy and at as best tied to what I think user's may be searching for from the key phrases I've selected so the high bounce rate (100% on some keywords) seems a bit strange. If a bounce isn't determined by time, but simply whether a user returns to the SERP after visiting my site or not after any amount of time that would make more sense but the average duration of visit for my keywords with a 100% bounce rate in GA is 00:00:00, which suggests a user immediately returned to the SERPs, which again, is odd. Is my GA data being skewed by https or anything like that? Scratching my head here.

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• Will Traffic exchange programs work in Pay per impression ad campaigns

  - by vinoth

  I'm having a technology blog with nearly 3000 visitors a day (1000 - 1300 unique visitors). I'm generating visitors through traffic exchange programs like hitleap.com, addmefast.com. Now i'm planning to go with some pay per impression programs. So far i came to know that google adsense won't allow using traffic exchange programs. Did all pay-per-impression programs will follow the same ? will i get banned using traffic exchange programs? Please reply me your suggestions, Thanks in advance. Sorry for my bad English.

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• Having good domain name and using domain aliases ( I use notlong.com)?

  - by Michal P.

  I use only free servers and after creating my website: http://pundaquit.republika.pl I decided to make access to that domain by simple domain name . I decided to use domain alias http://notlong.com/ service and have simple domain name http://pundaquit.notlong.com The second advantage of using alias here was to be independant from my file host which I will have to change. I haven't found a better alias service like notlong, because notlong.com is easy to remember. After that I encounter many problems: * most of forums or social services treat notlong adress as a spam, * Bing so far hvn't accepted http://pundaquit.notlong.com domain and others. Is it another way to have good free domain name? How about the situation when your hosting server will inform you to expire? Only a lasting layer of domain aliases make you independant from the real file hosts.

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• SSL Certificate is Untrusted... sometimes

  - by dragonmantank

  Web Designer I'm working with signed up a new client that needed an SSL certificate. We went to namecheap.com and purchased on from Comodo. Got all the needed files and set it up in ISPConfig. To test we used Windows 7 running IE8, Firefox 3.6, and Chrome 12, and then on OSX with Firefox 4, Safari 5, and Chrome 13. All of them worked fine. The client is getting 'This connection is untrusted' in Firefox 4 and 5. Safari works fine on their machine. On my machines and the designer's machines all works with no errors. I had the client forward me the info for the certificate that Firefox has and the fingerprints match up. I have an old Windows 2000 VM with IE6 and Chrome and those work just fine as well. Any ideas on what else to check or do? The server is running Debian 5.0, up-to-date, with Apache 2 and ISPConfig 3.3

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• Does anyone know any good resources for learning how to market a web app?

  - by Jack Kinsella

  I'm a developer first and foremost. I write web apps but have a hard time generating traffic and converting potential users once I've released my product into the wild. I know I need to learn more about marketing but I don't know where to start as I've no baseline to judge the quality of the materials I stumble across. Does anyone know any websites, blogs, e-books or other resources for learning how to market effectively?

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• folder level 301 redirect without .htaccess

  - by Vinay

  I have a website hosted in yahoo small business, I don't have access to .htaccess file. I have around 220 pages in a folder 'mysubfolder' (http://mysite.com/myfolder/mysubfolder). And the age of website is around 3 years. I am planning to move all 220 pages in 'mysubfolder' to 'myfolder' (one level up). All the pages in 'mysubfolder' are indexed. what is the best way to do this.So that it should not affects the SEO.

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• Are you aware of any client-side malware that sends lots of junk requests for .gifs?

  - by Matt Sherman

  I am getting dozens of 404 errors on my site that are requests for gif's with apparently random names, like 4273uaqa.gif and 5pwowlag.gif. I see that most of them are coming from one user. I assume something is happening in the background on her machine without her knowledge -- a malware thing on the client. Have you seen this behavior before, and do you know what sort of malware might cause it? Would love to advise my customer that s/he has an issue. I'd also like to stop getting these 404 reports. (reposted from main Stack Overflow)

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• Can I test my affiliate ID on a dummy webpage without it being suspended?

  - by user359650

  I've recently applied for an Amazon affiliate program (which was accepted) as I'm planning on advertising books I read, on my website. Before going live with my website, I would like to: 1 -test the whole affiliate program to make sure it's working properly. 2 -buy the books I will review and promote on my website under my own affiliate program in order to get some cash back and therefore save money. To do so, I thought about setting up a simple HTML page (on the actual domain I applied for) which will just list the products I will buy before going live. That way I test, get some cash back, and don't expose my website (Brand, content...) before going live. Can I do this without having my account suspended by Amazon (i.e. won't Amazon think I only applied to the program to get some cash back, will Amazon be happy with receiving affiliate traffic from an almost empty website...) ?

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• Using another domain with Google App Engine

  - by gsingh2011

  I'm trying to change my google app engine domain (domain.appspot.com) to the domain I bought from 1&1.com (mydomain.com). I went into the google app engine settings and added the domain. After making a Google Apps account, I was asked to verify my domain. The directions say that 1&1 doesn't allow me to create TXT records, so I can't use that method for verification. Their alternative is to upload an HTML file to my server, but I didn't buy hosting with my domain, I just bought the domain. My files are on domain.appspot.com. How can I make mydomain.com point to domain.appspot.com? I've added the ns1.googleghs.com as my nameservers in my 1&1 DNS settings, but I still can't verify my domain with Google Apps.

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• A simple message room

  - by webbyJoe

  Can anyone recommend a simple message room (not chat room) which I can use for a private communication between my users. My idea: to grant some users (2-3 at the most) a specific privilege to talk privately in a message room. none of them would be administrator there. I need such features: - admin panel for adding users allowed to post messages in room - room invisible to anyone except users - filtering not-allowed words - Ajax-enabled so that replies appear immediately - other message room features I have a linux hosting so PHP message room would be the best option. I thought of using a forum for this, but it's too much work as a forum is public by nature and I need something private by nature. Any ideas? Thanks in advance.

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• Basic Google Analytics Click Tracking and/or Overview

  - by Alan Storm

  This is a really basic Google Analytics question. Apologies in advance if it's not appropriate here, but I've had a lot of luck on Stack Overflow and this seems like the best Stack Exchange site for a question like this. I'm trying to understand how Google Analytics goals work, or if they're the right feature to be using for my situation. Most of the documentation I find online refers to the old version of the UI, not the new one. I have a website, let's call is blog.example.com. This website drives traffic to an ecommerce store, let's call that store.example2.com. I want to get reports on which links from blog.example.com are being clicked through leading to store.example2.com. How do you do this in Google analytics? Are goals the right area to be looking? Do I setup the goals on store.example2.com or blog.example.com? Or both? Is there any canonical user guide (free or paid) that covers how this works? I'm a competent programmer, but it's years since I dealt with conversion tracking on any serious level, and we've progressed well beyond my frozen caveman pixel tracking knowledge. Thanks in advance

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• How does Google Analytics aggregate the Count of Visits (Frequency & Recency Report)?

  - by Brian Dant

  Here's my simple understanding of Count of Visits: Each person that comes to my site gets one "count" for each visit. They are put into a bucket of people with the same number of total counts -- if you visit twice, you are in the two bucket, if you visit six times, you are in the six bucket. From there, a report (Frequency & Recency) makes a line for each bucket and reaches into the bucket and totals the number of people in that bucket, putting that total in the second column. My Question: Will a two month report automatically put someone into two buckets, and put them on two separate lines in the Count of Visits table? This explaination makes it seem like a two-month long report will put the same person into a bucket twice, one bucket for each month. The two-month report will then show that person's visits on two different lines, instead of aggregating them. Example for Clarification: Bob comes to my site three times in January and seven times in February. I run a report for Jan 1 -- Feb 28. Will Bob be on both the Three Count line and the Seven Count line, or will he be on the Ten Count line?

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• JavaScript loaded external content SEO

  - by user005569871

  I wonder what is the best way to have Javascript loaded content indexed by search engines. I know that search engines don't execute Javascript, but I am thinking more of an progressive enchantment. I am creating a responsive website, and on the home page I will have some sections about most visited products and recommended product that I plan to load depending on the device detected. These products will be in sliders with thumbnail images and names of the products. If mobile is detected slider content will not load, ant the link to the external page will be shown. I know that external content will be indexed via link to those resources. Where will the users be directed from search in this case? To the external page or home page? Will it be bad for SEO if I show only product names on front page so they can be indexed and hide them with CSS? What is the best way to index that content and possibly direct users from search to home page? Also, i've seen the Ajax crawling but iI would like not to use that if there is any better way.

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• Multisites Network SEO::Can self-referencing canonical tag(rel="canonical") inside article improve google rating?

  - by user5674576

  Hi, Can self-referencing canonical tag(rel="canonical") inside article improve google rating? The Case: Company have 40 sites with original content and 1 main site with some of 40 sites articles. Main site have rel="canonical" in each article Should article in original site have also rel="canonical" for self-referencing? example: inside main network site(reference to other site):<link href="http://site7.com/article25" rel="canonical" /> inside original network site(self-reference):<link href="http://site7.com/article25" rel="canonical"/> Thanks in advance

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• Amazon Affiliate search using a movie title

  - by Matt Walker

  I am currently working on a movie trailer site. I have over 300 movies and I do not want to add an amazon affiliate link to each one individually. Does amazon offer any sort of api that will allow me to use a movie title to search for a dvd on amazon? Ex. For the movie skyfall, the amazon affiliate link would be amazon.com/search/dvd/skyfall/affiliateid ^ I just made the link up as i don't know how their system works, but I just want it to do a search on the movie title Thanks in advance for any help you can give me!

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