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• Connecting CR 2008 and Oracle database: "TNS file could not be opened"

  - by anand

  I am trying to connect to an Oracle database using CR 2008 drivers for oracle (specifically OLE db driver). When I try to connect I provide the correct connection parameters however I keep getting "TNS file could not be opened" error. I am very confused about this message does this mean I am missing some component? From my understanding the driver should be able to connect. Currently on the computer running Crystal reports there is only has Crystal reports 2008 installed. Do i need to install the oracle instant client on the CR computer in order to make a proper connection? Any suggestions would be greatly appreciated!

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• links for 2011-03-08

  - by Bob Rhubart

  The Empowered Business "Someone needs to be the enterprise parent that asks the question, “do you really need that?” It may be a shiny new thing, but does it make a difference in the ability to accomplish the strategy and goals?" - Enterprise Architect Todd Biske (tags: enterprisearchitecture) Knowledge Workers in the British Raj "While we’ve used technology to change business, business has also evolved to the point that it’s changing how we think about and use technology." - Peter Evans Greenwood (tags: enterprisearchitecture enterprise2.0) Arun Gupta, Miles to go ...: OTN Developer Day Boston 2011 - Slides & Trip Report Arun Gupta shares slides from his Developer Day presentations. (tags: oracle otn java) Use WLST to Delete All JMS Messages From a Destination (James Bayer's Blog) James Bayer responds to a question. (tags: oracle otn weblogic jms) Triangle Circle Square: Apex in the Amazon Cloud Scott Wesley shares several links to resources covering Oracle Apex on an Amazon EC2 instance. (tags: oracle apex ec2 amazon cloud) William Vambenepe: Reading IBM's proposed standard for Cloud Architecture The always entertaining William Vambenepe gives IBM's proposed Cloud standards the full Ebert. (tags: oracle cloud ibm standards) Government Information Group Cloud Computing Research Study "The twin pressures of reduced budgets and the need for greater efficiency have led the federal government to strongly promote cloud computing as a solution whenever possible." (tags: cloudcomputing cloud) The Ron Batra Blog: Technology Whispers: Top 10 Reasons to go ExaData "Continuing my exploration of ExaData, I thought I'd take a minute to consolidate my thoughts into key reasons for which Oracle ExaData could be a good fit for your needs." - Oracle ACE Director Ron Batra (tags: oracle oracleace exadata) Oracle WebCenter: Composite Applications & Mash-Ups (Oracle Enterprise 2.0 Blog) "The new Business Mash-up editor allows business users to take any Oracle Application or 3rd party application and wire the backend data sources or APIs to a rich set of visualizations and reuse them in mashups." (tags: oracle webcenter enterprise2.0) Antonio Romero: Great Discussion of ETL and ELT Tooling in TDWI Linkedin Group Antonio says: "There’s a great discussion of ETL and ELT tooling going on in the official TDWI Linkedin group, under the heading 'How Sustainable is SQL for ETL?' It delves into a wide range of topics." (tags: oracle linkedin etl elt) YouTube - Bunny Inc. - Episode 1. Mr. CIO meets Mr. Executive Manager Yes, it's a commercial. But it's well done and it's funny. (tags: e20 enterprise2.0 webcenter) Markus Eisele: Both Weblogic and Glassfish are strategic products for Oracle Oracle ACE Director Markus Eisele shares selected quotes pulled from the recent TechCast Live interview with Oracle's Anil Gaur and Adam Leftik (tags: oracle java weblogic glassfish) How to become an Oracle SOA expert? (SOA Partner Community Blog) Jurgan Kress shares info and links for those interested in capitalizing on SOA. (tags: oracle soa)

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• Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) Now Available!

  - by Javier Puerta

  Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) is now available on OTN on ALL platforms. This is the first major release since the launch of Enterprise Manager 12c in October of 2011 and the first ever Enterprise Manager release available on all platforms simultaneously. This is primarily a stability release which incorporates many of issues and feedback reported by early adopters. In addition, this release contains many new features and enhancements in areas across the board.   New Capabilities and Features   Enhanced management capabilities for enterprise private clouds: Introduces new capabilities to allow customers to build and manage a Java Platform-as-a-Service (PaaS) cloud based on Oracle Weblogic Server. The new capabilities include guided set up of PaaS Cloud, self-service provisioning, automatic scale out and metering and chargeback. Enhanced lifecycle management capabilities for Oracle WebLogic Server environments: Combining in-context multiple domain, patching and configuration file synchronizations. Integrated Hardware-Software management for Oracle Exalogic Elastic Cloud through features such as rack schematics visualization and integrated monitoring of all hardware and software components. The latest management capabilities for business-critical applications include: Business Application Management: A new Business Application (BA) target type and dashboard with flexible definitions provides a logical view of an application’s business transactions, end-user experiences and the cloud infrastructure the monitored application is running on. Enhanced User Experience Reporting: Oracle Real User Experience Insight has been enhanced to provide reporting capabilities on client-side issues for applications running in the cloud and has been more tightly coupled with Oracle Business Transaction Management to help ensure that real-time user experience and transaction tracing data is provided to users in context. Several key improvements address ease of administration, reporting and extensibility for massively scalable cloud environments including dynamic groups, self-updateable monitoring templates, bulk operations against many events, etc. New and Revised Plug-Ins:   Several plug-Ins have been updated as a part of this release resulting in either new versions or revisions. Revised plug-ins contain only bug-fixes and while new plug-ins incorporate both bug fixes as well as new functionality.   Plug-In Name Version Enterprise Manager for Oracle Database 12.1.0.2 (revision) Enterprise Manager for Oracle Fusion Middleware 12.1.0.3 (new) Enterprise Manager for Chargeback and Capacity Planning 12.1.0.3 (new) Enterprise Manager for Oracle Fusion Applications 12.1.0.3 (new) Enterprise Manager for Oracle Virtualization 12.1.0.3 (new) Enterprise Manager for Oracle Exadata 12.1.0.3 (new) Enterprise Manager for Oracle Cloud 12.1.0.4 (new) Installation and Upgrade:   All major platforms have been released simultaneously (Linux 32 / 64 bit, Solaris (SPARC), Solaris x86-64, IBM AIX 64-bit, and Windows x86-64 (64-bit) ) Enterprise Manager 12.1.0.2 is a complete release that includes both the EM OMS and Agent versions of 12.1.0.2. Installation options available with EM 12.1.0.2: User can do fresh Install or an upgrade from versions EM 10.2.0.5, 11.1, or 12.1.0.2 ( Bundle Patch 1 not mandatory). Upgrading to EM 12.1.0.2 from EM 12.1.0.1 is not a patch application (similar to Bundle Patch 1) but is achieved through a 1-system upgrade. Documentation:   Oracle Enterprise Manager Cloud Control Introduction Document provides a broad overview of capabilities and highlights"What's New" in EM 12.1.0.2.   All updated Oracle Enterprise Manager documentation can be found on OTN   Customer Webcast - EM 12c Installation and Upgrade: This webcast is for customers who are interested in learning how to successfully deploy or upgrade to EM 12.1.0.2.   Customer Webcast - Installation and Upgrade - September 21(registration and info on OTN starting September 12)   Enterprise Manager 12c R2 Resources:   OTN Download Page Upgrade Guide

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• Platform for Efficiency: Boeing Defense, Space & Security integrates supply chain processes using Oracle Business Process Management solutions. by Fred Sandsmark

  - by JuergenKress

  Like most companies, aerospace giant Boeing has its jargon - words and phrases that uniquely define its products and processes. Take the word platform. It is used at Boeing to mean a family of aircraft - the F/A-18 fighter, for example, or the 777 jetliner. Boeing Defense, Space & Security since August 2009, employees in the Global Services & Support (GS&S) division of Boeing Defense, Space & Security have been talking about a different sort of platform: a supply chain technology platform, based on Oracle Business Process Management (Oracle BPM) solutions and Oracle SOA Suite. That platform, built with the assistance of Oracle Diamond Partner Capgemini, is serving as a jumping-off point for Boeing's GS&S staff to deploy radically improved business processes supported by Oracle Fusion Applications to build a high-visibility, end-to-end supply chain. This business process-driven technology platform has ambitious goals: to help GS&S respond more quickly and accurately to its customers' needs, to make business processes at all GS&S sites more consistent and less expensive, and to create a foundation for further improvement and efficiency. Read the full article here. Want to publish your BPM11g success story - request for a partner/customer reference? BPM Center of Excellent & First 100 Days of BPM documents to our SOA Community Workspace MWD_bpm_si_Centre_of_Excellence_0811.pdf First 100 Days of BPM whitepaper.pdf Please visit our SOA Community Workspace (SOA Community membership required). SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM,BPM reference,BPM Capgemini,BPM first 100 days,BPM center of Excellence,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• How to get the Ubuntu look back after installing lubuntu-desktop

  - by Wauzl

  I have a fresh install of Ubuntu 13.10. I wanted to try out Lubuntu, so I installed the package lubuntu-desktop. Everthing worked fine, I can do Lubuntu sessions now, as well as normal Ubuntu sessions with unity. I realized that I liked unity better. Unfortunately, since I installed lubuntu-desktop my login screen and my notifications look different. How can I revert this and get my old Ubuntu look back? I already removed the package lubuntu-desktop, but it did’t help. Also, when I installed it, it came with a lot of packages that weren’t removed when I removed lubuntu-desktop

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• Bad Data is Really the Monster

  - by Dain C. Hansen

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Bad Data is really the monster – is an article written by Bikram Sinha who I borrowed the title and the inspiration for this blog. Sinha writes: “Bad or missing data makes application systems fail when they process order-level data. One of the key items in the supply-chain industry is the product (aka SKU). Therefore, it becomes the most important data element to tie up multiple merchandising processes including purchase order allocation, stock movement, shipping notifications, and inventory details… Bad data can cause huge operational failures and cost millions of dollars in terms of time, resources, and money to clean up and validate data across multiple participating systems. Yes bad data really is the monster, so what do we do about it? Close our eyes and hope it stays in the closet? We’ve tacked this problem for some years now at Oracle, and with our latest introduction of Oracle Enterprise Data Quality along with our integrated Oracle Master Data Management products provides a complete, best-in-class answer to the bad data monster. What’s unique about it? Oracle Enterprise Data Quality also combines powerful data profiling, cleansing, matching, and monitoring capabilities while offering unparalleled ease of use. What makes it unique is that it has dedicated capabilities to address the distinct challenges of both customer and product data quality – [different monsters have different needs of course!]. And the ability to profile data is just as important to identify and measure poor quality data and identify new rules and requirements. Included are semantic and pattern-based recognition to accurately parse and standardize data that is poorly structured. Finally all of the data quality components are integrated with Oracle Master Data Management, including Oracle Customer Hub and Oracle Product Hub, as well as Oracle Data Integrator Enterprise Edition and Oracle CRM. Want to learn more? On Tuesday Nov 15th, I invite you to listen to our webcast on Reduce ERP consolidation risks with Oracle Master Data Management I’ll be joined by our partner iGate Patni and be talking about one specific way to deal with the bad data monster specifically around ERP consolidation. Look forward to seeing you there!

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• Wo finde ich was im OPN?

  - by A&C Redaktion

  Oracle Partner haben Zugriff auf verschiedenste Tools, Ressourcen und Services, die die tägliche Arbeit erleichtern und einen signifikanten Wettbewerbsvorteil bieten. Für unsere neuen, und vielleicht auch manchen altgedienten Partner, hier ein kleiner Wegweiser zu den wichtigsten Angeboten. Welche Ressourcen kann ich mit welchem Level der Spezialisierung nutzen?Einen englischsprachigen Überblick über alle Angebote aus den Bereichen Enablement, Development, Marketing, Sales und Support finden Sie hier unter „OPN Benefits Table Details“. Wo kann ich mich über bestimmte Oracle Produkte informieren und weiterbilden?Die Knowledge Zones sind lösungsorientierte Webseiten für den Einstieg in die Spezialisierung. Sie finden dort detaillierte Informationen zu Entwicklung, Verkauf und Implementierung von Oracle Lösungen – aufgeschlüsselt nach den Themen Datenbank, Middleware, Anwendungen, Server- und Speichersysteme sowie nach Branchen. Je nach Interesse und Spezialisierung können Sie hier bestimmten Knowledge Zones beitreten. Wie können Kunden mich und meine Leistungen als Oracle Partner finden und Kontakt aufnehmen?Dafür gibt es den Solutions Catalog: Diese Plattform gehört zu den wichtigsten Tools, um Kunden an den für sie idealen Oracle Partner zu vermitteln. Jeder spezialisierte Partner weltweit hat im Solutions Catalog ein suchmaschinenoptimiertes Profil, das er über das OPN selbst pflegt und ausbaut. Kunden filtern das Angebot nach Region und gewünschter Lösung und nehmen direkt Kontakt auf. Besuche auf der Webseite werden evaluiert und können zur individuellen Lead-Generierung genutzt werden. Wie kann ich meine Oracle Spezialisierung nutzen, um neue Kunden zu gewinnen?Im Marketing-Bereich des OPN-Portals finden Sie diverse Möglichkeiten der Werbung und Demand Generation. Einige Beispiele: Die deutschsprachigen Marketing Kits bieten Werbematerial, Templates, Schulungsmaterial und Anleitungen für das Marketing der Partner. Sie helfen dabei, eigene Kampagnen, z.B. Mailings oder Telemarketing zu einzelnen Themen, wie etwa aktuell Exadata, durchzuführen und die Demand Generation voranzutreiben. Mit den Partner Logos können Sie auf Ihrer eigenen Webseite damit werben, dass und wie intensiv Sie mit Oracle zusammenarbeiten. Es gibt Logos für jedes Partner Level sowie für jede einzelne Zertifizierung aus dem Oracle Universum. Der Partner Event Publishing Service hilft dabei, Ihre Veranstaltungen global und öffentlichkeitswirksam auf der Oracle Webseite zu präsentieren. So funktioniert's: Einfach das Excel-Formular downloaden, in deutsch oder englisch ausfüllen und mit Ihrem Logo an das Event Publishing Team senden. Ihre Event-Seite wird erstellt und ist auf dem Eventportal von Oracle suchbar. Sie erhalten für Ihre Prmotion den Link und schon haben sich einen neuen Kreis potenzieller Teilnehmer erschlossen.

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• Citrix, Novell Partner on Virtualization, Cloud Computing

  The business software makers are teaming up to give enterprise customers more flexibility to manage their virtual infrastructures on multiple operating systems.

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• Register Now! Oracle Hardware Sales Training: Hardware and Software - Engineered to be Sold Together!

  - by swalker

  Dear partner, You can now register for Oracle’s EMEA Hardware Sales Training Roadshow: "Hardware and Software - Engineered to be Sold Together!" The objective of this one-day, face-to-face, free of charge training session is to share with you and your Oracle peers the latest information on Oracle’s products and solutions and to ensure that you are fully equipped to position and sell Oracle’s integrated stack. Please find agenda, schedule, details and registration information here. The EMEA Hardware Sales Training Roadshow is intended for Oracle Partners and Oracle Sales working together. Limited seats are available on a first-come-first-serve basis, so kindly register as early as possible to reserve your seat. We hope you will take maximum advantage of these great learning and networking opportunities and look forward to welcoming you to your nearest event! Best regards, Giuseppe Facchetti Partner Business Development Manager, Servers, Oracle EMEA Sasan Moaveni Storage Partner Sales Manager Oracle EMEA

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• unity top menu keyboard shortcuts for desktop alone, no programs running

  - by user108754

  Alt+F1 accesses the launcher menu, with arrow keys to navigate the list (side menu). Alt+F10 accesses the top bar in an open application (or Alt+an underlined menu item letter), which allows access to the global ubuntu settings in the top right (battery, wifi/networking, audio, time/calendar, user, power). Alt+F10, when no application is open and you're just staring at the desktop, accesses those ubuntu settings immediately. But the top menu bar does list, in the top left, menu commands for the desktop per se (create new folder, go home, help, start server, etc). These can be accessed only by mouse hovering and click. No way to get to them only by keyboard (arrow keys just cycle through the settings, don't jump over to the left side of the top bar). Is there a keyboard shortcut way to access the desktop menu bar for manipulating icons on your desktop and other general things? Or is this a work in progress for unity? If you use the context menu key (or some equivalent you've set to generate that signal) along with other shortcuts for working on the desktop, you can cover most of the functionality of the top menu bar. However, I don't want to memorize those keys to become proficient. I just want a way to open and browse through those menu items (and they aren't ALL available through hotkeys anyway).

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• Getting error when using Oracle imp command to import dmp file

  - by blizz

  I am importing a dmp file using the following command: imp user/pass file=file.dmp log=logfile.log full=y ignore=y destroy=y I get the following errors: . . importing table "MESSAGE_BOARD" IMP-00058: ORACLE error 22993 encountered ORA-22993: specified input amount is greater than actual source amount IMP-00028: partial import of previous table rolled back: 219638 rows rolled back . . importing table "MESSAGE_BOARD_ARCHIVES" IMP-00058: ORACLE error 22993 encountered ORA-22993: specified input amount is greater than actual source amount IMP-00028: partial import of previous table rolled back: 2477960 rows rolled back I have tried increasing the tablespace size and adding a second datafile to no avail. I'm a total newb at Oracle so any help will be appreciated. Googled this for hours and still can't come up with a solution. Thanks!

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• Virtualization: The Future of Telephony?

  Siemens, Microsoft, and Mitel have all made recent moves in that direction. What does it mean?

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• Register Now! Oracle 'In Touch' PartnerCast: Be prepared for a year of growth

  - by Julien Haye

  Dear Oracle partners, We would like to invite you to join David Callaghan, Senior Vice President Oracle EMEA Alliances and Channels, and his studio guests for the next broadcast of the ‘In Touch’ PartnerCast on Tuesday 1st July 2014 from 10:30am UK/ 11:30 CET. In this cast, David’s studio guests and his regional reporters will be looking at your priorities as EMEA partners and how best to grow with Oracle. We also look forward to the the broadcast covering the following hot topics: Highlights of FY14 Strategic themes for FY15 SaaS - HCM, CRM, ERP Oracle on Oracle Exclusive for ‘In Touch’ David Callaghan questions Rich Geraffo, Senior Vice President, Global Alliances & Channels, on how the FY15 Global partner kick off relates to EMEA. Plus David provides your chance to hear from some of the newly appointed Oracle Worldwide A&C Leadership team as he discusses with Bruce Chumley VP Oracle Channel Distribution Sales & Troy Richardson VP Oracle Strategic Alliances; their core focus and strategy of growth and what they intend on bringing to the table in their new role. You can now register for the cast here: With lots of studio guests joining David, why not get in touch on Twitter using the hashtag #OracleInTouch or by emailing [email protected] to get your questions featured in the cast! To find out more information and to watch previous episodes on-demand, please visit our webpage here. Best regards, Oracle EMEA Alliances & Channels

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• links for 2011-02-08

  - by Bob Rhubart

  When It Comes to Data Integration, Oracle Is the Right Choice (tags: ping.fm) When It Comes to Data Integration, Oracle Is the Right Choice (tags: ping.fm) Webcast: Webcast: Deploy Oracle VM Templates for Oracle E-Business Suite and Oracle PeopleSoft Enterprise Applications. Feb 15. Event Date: 02/15/2011 9:00am PT / Noon ET. Featured Speakers: Adam Hawley (Oracle Senior Director, Product Management, Virtualization), Ivo Dujmovic (Oracle Director, Technology Integration), Greg Kelly (Oracle Product Strategy Manager - PeopleTools). (tags: oracle virtualization peoplesoft) Webcast: Managing Oracle Exadata with Oracle Enterprise Manager 11g Thursday, February 10, 2011 - 10 a.m. PT/1 p.m. ET. Ask Oracle experts questions and learn firsthand how to efficiently manage all stages of Oracle Exadata’s lifecycle, from testing to deployment. (tags: oracle exalogic enterprisemanager) Arthur Cole: Winning the Consolidated Data Center Future | ITBusinessEdge.com "According to InformationWeek, the amount of data under management is increasing by about 20 percent per year, with some organizations having to deal with 50 percent or more. That means capacity needs to double every two or three years." - Arthur Cole (tags: dataconsolidation enterprisearchitecture) Transformation of Product Management in Telecommunications for Rapid Launch of Next Generation Products (Telecommunications Architecture Corner) Raul Goycoolea's post examines "how enterprise product management enabled by PLM-based product catalogue solutions helps to launch next generation products rapidly in the context of the Telecommunication Industry." (tags: oracle otn enterprisearchitecture) Richard Veryard on Architecture: What is an EA vendor? "Even some people who insist that enterprise architecture shouldn't be thought of as merely software architecture seem to think that 'tools' only means 'software tools.'" - Richard Veryard (tags: enterprisearchitecture) MDM for Tax Authorities (Oracle Master Data Management) "Tax Authorities face a multitude of IT challenges," says David Butler. "Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex." (tags: oracle otn MDM ITarchitecture) Bernard Golden: How Cloud Computing Changes IT Staffs | CIO.com | CIO.com "Enterprise architects become more important" tops Bernard's list of changes. (tags: cloudcomputing staffing cio enterprisearchitecture) Martijn Linssen: Social Enterprise Magic Quadrant "Revolutions usually go wrong, where evolutions usually go right." - Martijn Linssen (tags: socialcomputing enterprise2.0) Why Do IT Roles Fail? | CIO "The roles that come up most often are the ones that are not directly building or maintaining systems. These include architecture, planning, vendor management, relationship management, PMO, and security." - Marc Cecere (tags: softwarearchitecture technologyroles) We're Hiring! - Server and Desktop Virtualization Product Management (Oracle's Virtualization Blog) Adam Hawley with information on an opportunity for qualified job seekers. (tags: oracle otn employment virtualization)

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• Tudta? - Havonta szemináriumokat tartunk Support témában az Oracle irodában

  - by user552636

        Nézzen be az Oracle Hungary irodájába, ahol általában minden hónap elso hétfojén tájékoztatót tartunk az Oracle támogatásról, hogy Ügyfeleink minél jobban ki tudják használni az Oracle Support nyújtotta lehetoségeket. Ha Ön mindennapi munkája során gyakran lép kapcsolatba az Oracle Support-tal, bizonyára hasznosnak találja majd szemináriumainkat, melyeken tájékoztatást adunk az Oracle Support-tal való hatékony együttmuködés módjáról, a támogató eszközökrol, folyamatokról technológiákról. A szemináriumok ingyenesen látogathatók. A szemináriumsorozat aktuális témájáról a My Oracle Support 1475680.1  cikkébol tájékozódhatnak. Legutóbbi szemináriumon az Oracle Konfiguráció Kezelorol, az Auto Service Request (ASR) -rol, valamint a Licencmigrációról beszéltünk. (E témák anyagait hamarosan feltöltöm a blog-hoz.) A következo szemináriumot rendkívüli módon az Oracle Oktatás "Guru Party-jával" együtt tartjuk, az eladások témáját késobb fogom közzé tenni a 1475680.1 cikkben, valamint ezen a blog-on.  

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• Jornada de conocimiento CX. Una experiencia sin precedentes.

  - by Noelia Gomez

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Más de 40 profesionales de Contact Centers de las empresas más notorias del país, se reunieron ayer en un entorno privilegiado como es la majestuosa Casa de Velázquez de Madrid. La jornada comenzó con la bienvenida de Fernando Rumbero, Director de Generación de Negocio de Aplicaciones en Oracle, que nos planteó la situación del mercado y nos puso en perspectiva de la visión del cliente. Después Ana del Amo , Gema Sebastian, ambas especialistas en soluciones CRM,y Albert Valls, especialista en aplicaciones en la nube, nos hablaron de los retos a los que se enfrentan los departamento de atención al cliente, nos dieron las claves de cómo abordarlos y aterrizaron los conceptos con casos reales. La nota de positivismo nos la dio la ponencia de Silvia García, Directora del Instituto de la Felicidad de Coca-Cola, hablándonos de la importancia de la felicidad y cómo llevarla a nuestro trabajo y transmitirla al cliente. La jornada finalizó con una mesa redonda donde todos los asistentes compartieron sus experiencias, inquietudes y necesidades para lograr el lazo perfecto en la relación con el cliente. El broche final fue marcado por la comida con el networking como telón de fondo y amenizado por un concierto de piano en directo. Esperando que lo hayan disfrutado, queríamos agradecer a los asistentes su participación y disposición, que fueron la clave para lograr un ambiente excepcional. Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• SCHA API for resource group failover / switchover history

  - by krishna.k.murthy

  The Oracle Solaris Cluster framework keeps an internal log of cluster events, including switchover and failover of resource groups. These logs can be useful to Oracle support engineers for diagnosing cluster behavior. However, till now, there was no external interface to access the event history. Oracle Solaris Cluster 4.2 provides a new API option for viewing the recent history of resource group switchovers in a program-parsable format. Oracle Solaris Cluster 4.2 provides a new option tag argument RG_FAILOVER_LOG for the existing API command scha_cluster_get which can be used to list recent failover / switchover events for resource groups. The command usage is as shown below: # scha_cluster_get -O RG_FAILOVER_LOG number_of_days number_of_days : the number of days to be considered for scanning the historical logs. The command returns a list of events in the following format. Each field is separated by a semi-colon [;]: resource_group_name;source_nodes;target_nodes;time_stamp source_nodes: node_names from which resource group is failed over or was switched manually. target_nodes: node_names to which the resource group failed over or was switched manually. There is a corresponding enhancement in the C API function scha_cluster_get() which uses the SCHA_RG_FAILOVER_LOG query tag. In the example below geo-infrastructure (failover resource group), geo-clusterstate (scalable resource group), oracle-rg (failover resource group), asm-dg-rg (scalable resource group) and asm-inst-rg (scalable resource group) are part of Geographic Edition setup. # /usr/cluster/bin/scha_cluster_get -O RG_FAILOVER_LOG 3 geo-infrastructure;schost1c;;Mon Jul 21 15:51:51 2014 geo-clusterstate;schost2c,schost1c;schost2c;Mon Jul 21 15:52:26 2014 oracle-rg;schost1c;;Mon Jul 21 15:54:31 2014 asm-dg-rg;schost2c,schost1c;schost2c;Mon Jul 21 15:54:58 2014 asm-inst-rg;schost2c,schost1c;schost2c;Mon Jul 21 15:56:11 2014 oracle-rg;;schost2c;Mon Jul 21 15:58:51 2014 geo-infrastructure;;schost2c;Mon Jul 21 15:59:19 2014 geo-clusterstate;schost2c;schost2c,schost1c;Mon Jul 21 16:01:51 2014 asm-inst-rg;schost2c;schost2c,schost1c;Mon Jul 21 16:01:10 2014 asm-dg-rg;schost2c;schost2c,schost1c;Mon Jul 21 16:02:10 2014 oracle-rg;schost2c;;Tue Jul 22 16:58:02 2014 oracle-rg;;schost1c;Tue Jul 22 16:59:05 2014 oracle-rg;schost1c;schost1c;Tue Jul 22 17:05:33 2014 Note that in the output some of the entries might have an empty string in the source_nodes. Such entries correspond to events in which the resource group is switched online manually or during a cluster boot-up. Similarly, an empty destination_nodes list indicates an event in which the resource group went offline. - Arpit Gupta, Harish Mallya

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• ADF Essentials - free version of ADF available for any app server!

  - by Lukasz Romaszewski

  Hello,  that's great news, finally anyone can create and deploy an ADF application on any application server including Oracle's open source Glassfish server without any license! You can use core ADF functionality, namely: Oracle ADF Faces Rich Client Components Oracle ADF Controller Oracle ADF Model Oracle ADF Business Components Some more enterprise grade functionalities still require purchasing the license, among the others: ADF Security (you can use standard JEE security or third party frameworks) MDS (customizations) Web Service Data Control (workaround - use WS proxy and wrap it as a Pojo DC!) Remote Task Flows HA and Clustering You can find more information about this here

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• Have you downloaded the Oracle SOA Governance Resource Kit yet? By Yogesh Sontakke

  - by JuergenKress

  Effective Service-Oriented Architecture (SOA) Governance is an essential element in any enterprise transformation strategy. Oracle's SOA Governance solution eases the transition of an organization to SOA by providing a means to reduce risk, maintain business alignment, and show the business value of SOA investments. Whether just embarking on an SOA initiative, or expanding a project or pilot for a broader deployment, this SOA Governance resource kit will guide you along the path to a measurable SOA success. The SOA Governance resource kit includes: White papers, data sheets, analyst reports and customer success stories Webcasts, podcasts and other interactive resources Software downloads from Oracle Technology Network (OTN) Additional information from Oracle.com and OTN Get it here now!” SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA Governance,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• ORA-1034 Oracle Not Found

  - by Venkata

  I have recently installed oracle 11g on Windows 7 Home Premium Operating System. I logged in as administrator into windows. I am trying to create a database using DBCA wizard. I started the wizard as administrator. Everything goes fine until last step. However when creating the database the creation fails with ORA-01034 Oracle Not Available error. All my oracle services looks up and running. I consulted the documentation and forums. I have got no clue why I am running into the error.

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• 6 Tips to Better Small Business Server Virtualization

  Virtual servers can lower your computing and operational costs and increase efficiency and flexibility. But there's a lot to consider before jumping in. Here are six tips to help you plan effectively.

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• 6 Tips to Better Small Business Server Virtualization

  Virtual servers can lower your computing and operational costs and increase efficiency and flexibility. But there's a lot to consider before jumping in. Here are six tips to help you plan effectively.

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• 6 Tips to Better Small Business Server Virtualization

  Virtual servers can lower your computing and operational costs and increase efficiency and flexibility. But there's a lot to consider before jumping in. Here are six tips to help you plan effectively.

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• Transform Your Application Integration with Best Practices from Oracle Customers

  - by Lionel Dubreuil

  You want to transform your application integration into an environment based on a service-oriented architecture (SOA). You also want to utilize business process management (BPM) to improve efficiency, deliver business agility, lower total cost of ownership, and increase business visibility. And you want to hear directly from like-minded professionals who have made those types of transformations. Easy enough. Attend this Webcast series to learn from customers who have successfully integrated with Oracle SOA and BPM solutions.Join us for this series and discover how to: Use a single unified platform for all types of processes Increase real-time process visibility Improve efficiency of existing IT investments Lower up-front costs and achieve faster time to market Gain greater benefit from SOA with the addition of BPM Here's the list of upcoming webcasts: “Migrating to SOA at Choice Hotels” on Thurs., June 21, 2012 — 10 a.m. PT / 1 p.m. ET Hear how Choice Hotels successfully made the transition from a complex legacy environment into a SOA-based shared services infrastructure that accelerated time to market as the company implemented its event-driven Google API project. “San Joaquin County—Optimizing Justice and Public Safety with Oracle BPM and Oracle SOA” on Thurs., July 26, 2012 — 10 a.m. PT / 1 p.m. ET Learn how San Joaquin County moved to a service-oriented architecture foundation and business process management platform to gain efficiency and greater visibility into mission-critical information for public safety. “Streamlining Order to Cash with SOA at Eaton” on Thurs., August 23, 2012 — 10 a.m. PT / 1 p.m. ET Discover how Eaton transitioned from a legacy TIBCO infrastructure. Learn about the company’s reference architecture for a SOA-based Oracle Fusion Distributed Order Orchestration (DOO). “Fast BPM Implementation with Fusion: Production in Five Months” on Thurs., September 13, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Nets Denmark A/S implemented Oracle Unified Business Process Management Suite in just five months. The Webcast will cover the implementation from start to production, including integration with legacy systems. “SOA Implementation at Farmers Insurance” on Thurs., October 18, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Farmers Insurance Group lowered application infrastructure costs, reduced time to market, and introduced flexibility by transforming to a SOA-based infrastructure with SOA governance. Register today!

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• Oracle Hangs on Responses Intermittently

  - by Ryan Cook

  I want to preface this with the fact that I am a developer and I am not even close to a DBA, plus I am new to Oracle. OK, here it goes: I have a Java application which uses spring and hibernate. Its a simple CRUD app and I will leave the details out as I don't think they are the issue. I have noticed that my app runs fine when I use MySql, but when I use an Oracle 10.2 server every 7th-10th hangs for 5-10 seconds. My Oracle installation was done by me using all defaults, same as the mysql install. I don't even know where to start looking. Any ideas? Thanks in advance and sorry that I lack the details that are most likely required for help.

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