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  • Getting developers and support to work together

    - by Matt Watson
    Agile development has ushered in the norm of rapid iterations and change within products. One of the biggest challenges for agile development is educating the rest of the company. At my last company our biggest challenge was trying to continually train 100 employees in our customer support and training departments. It's easy to write release notes and email them to everyone. But for complex software products, release notes are not usually enough detail. You really have to educate your employees on the WHO, WHAT, WHERE, WHY, WHEN of every item. If you don't do this, you end up with customer service people who know less about your product than your users do. Ever call a company and feel like you know more about their product than their customer service people do? Yeah. I'm talking about that problem.WHO does the change effect?WHAT was the actual change?WHERE do I find the change in the product?WHY was the change made? (It's hard to support something if you don't know why it was done.)WHEN will the change be released?One thing I want to stress is the importance of the WHY something was done. For customer support people to be really good at their job, they need to understand the product and how people use it. Knowing how to enable a feature is one thing. Knowing why someone would want to enable it, is a whole different thing and the difference in good customer service. Another challenge is getting support people to better test and document potential bugs before escalating them to development. Trying to fix bugs without examples is always fun... NOT. They might as well say "The sky is falling, please fix it!"We need to over train the support staff about product changes and continually stress how they document and test potential product bugs. You also have to train the sales staff and the marketing team. Then there is updating sales materials, your website, product documentation and other items there are always out of date. Every product release causes this vicious circle of trying to educate the rest of the company about the changes.Do we need to record a simple video explaining the changes and email it to everyone? Maybe we should  use a simple online training type app to help with this problem. Ultimately the struggle is taking the time to do the training, but it is time well spent. It may save you a lot of time answering questions and fixing bugs later. How do we efficiently transfer key product knowledge from developers and product owners to the rest of the company? How have you solved these issues at your company?

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  • [MISC GEEKERY] How To Easily Access Your Home Network From Anywhere With DDNS

    - by YatriTrivedi
    Whether you’re hosting a web page or running a Minecraft server, it’s a pain to keep track of IP addresses. Using a free dynamic DNS, you can turn 174.45.19.242 into mygeekydns.dyndns.org and be free from changing IPs.How To Recover After Your Email Password Is CompromisedHow to Clean Your Filthy Keyboard in the Dishwasher (Without Ruining it)Learn How to Make HDR Images in Photoshop or GIMP With a Simple Trick

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  • Css menu hovering background color problem

    - by Guisasso
    i have a very simple question for many, but complicated enough for me. I have tried to fix this for the last hour with no luck. I downloaded a css menu, and made all the modifications needed to me with no issue, but there's one thing that i'm having no luck trying to fix: When hovering over "ccc" (for example), and going down to 1 for example (this happens to all other cells) the black background doesn't extend all the way to the right. Here's the link: http://riversidesheetmetal.net/gui/questions/aaa.html

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  • SQL SERVER List All the DMV and DMF on Server

    “How many DMVs and DVFs are there in SQL Server 2008?” – this question was asked to me in one of the recent SQL Server Trainings. Answer is very simple: SELECT name, type, type_desc FROM sys.system_objects WHERE name LIKE 'dm_%' ORDERBY name Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Pinal Dave, SQL, SQL Authority, SQL Query, [...]...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Différence entre :before et ::before, les pseudos-element en CSS3 par Louis Lazaris, traduit par Jérôme Debray

    Lorsquevous faites une recherche sur les pseudo-éléments en CSS, vous pouvez constater différentes syntaxes pour :before et :after, précédés de deux-points doublés (::) ou non. Cela peut sembler un peu déroutant de prime abord mais il y a, en fait, une explication plutôt simple. J'avais supposé qu'il y avait une différence de fonctionnement entre les deux types de syntaxe, mais ce n'est pas le cas comme le montre, ci dessous, les explications courte et longue.

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  • Libgdx Palette Swap

    - by Haedrian
    I'm developing a game using the Libgdx library. I'm trying to implement a very simple palette swap functionality (basically just complete recolouring of some areas, I don't even need to have various shades), but I don't have any idea where to begin. The closest I've come is trying to draw the picture myself using a Pixmap, but that appears to be horrible unmaintainable and produces oodles of code.

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  • Equivalent of #map in ruby in golang

    - by Oct
    I'm playing with Go and run into something I'm unable to find in Google, although there is certainly something that exists: I'm using the following struct: type Syntax struct { name string extensions *regexp.Regexp } type Scanner struct { classifier * bayesian.Classifier save_file string name_to_syntax map[string] *Syntax extensions_to_syntax map[*regexp.Regexp] *Syntax } I'd like to perform the following using Go and I'm quoting ruby because it's how I'd do that using ruby: test_regexpes = my_scanner.extensions_to_syntax.keys My goal is to get an array of *regexp.Regexp . Any idea on how to do that in a simple way ? Thank you !

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  • Automate Log Parser to Find Your Data Faster

    - by The Official Microsoft IIS Site
    Microsoft’s Log Parser is a really powerful tool for searching log files. With just a few simple SQL commands you can pull more data than you ever imagined out of your logs. It can be used to read web site log files, csv files, and even Windows event logs. Log Parser isn’t intended to compete with stats products such as Webtrends Log Analyzer or SmarterStats by Smartertools.com which I feel is the best on the market. I primarily use Log Parser for troubleshooting problems with a site...(read more)

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  • How can unrealscript halt event handler execution after an arbitrary number of lines with no return or error?

    - by Dan Cowell
    I have created a class that extends TcpLink and is instantiated in a custom Kismet Sequence Action. It is being instantiated correctly and is making the GET HTTP request that I need it to (I have checked my access log in apache) and Apache is responding to the request with the appropriate content. The problem I have is that I'm using the event receive mode and it appears that somehow the handler for the Opened event is halted after a specific number of lines of code have executed. Here is my code for the Opened event: event Opened() { // A connection was established WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] event opened"); WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] Sending simple HTTP query"); //The HTTP GET request //char(13) and char(10) are carrage returns and new lines requesttext = "userId="$userId$"&apartmentId="$apartmentId; SendText("GET /"$path$"?"$requesttext$" HTTP/1.0"); SendText(chr(13)$chr(10)); SendText("Host: "$TargetHost); SendText(chr(13)$chr(10)); SendText("Connection: Close"); SendText(chr(13)$chr(10)$chr(13)$chr(10)); //WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] Sent request: "$requesttext); //WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] end HTTP query"); //WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] LinkState: "$LinkState); //WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] LinkMode: "$LinkMode); WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] ReceiveMode: "$ReceiveMode); WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] Error: "$string(GetLastError())); } As you can see, a number of the Broadcast calls have been commented out. Initially, only the lines up to the Broadcast containing "[DNomad_TcpLinkClient] Sent request: " were being executed and none of the Broadcasts were commented out. After commenting out that line, the next Broadcast was successful and so on and so forth. As a test, I commented out the very first Broadcast to see if the connection closing had any effect: // A connection was established //WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] event opened"); WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] Sending simple HTTP query"); Upon doing that, an additional Broadcast at the end of the function executed. Thus the inference that there is an upper limit to the number of lines executed. Additionally, my ReceivedText handler is never called, despite Apache returning the correct HTTP 200 response with a body. My working hypothesis is that somehow after the Sequence Action finishes executing the garbage collector cleans up the TcpLinkClient instance. My biggest source of confusion with that is how on earth it does it during the execution of an event handler. Has anyone ever seen anything like this before? My full TcpLinkClient class is below: /* * TcpLinkClient based on an example usage of the TcpLink class by Michiel 'elmuerte' Hendriks for Epic Games, Inc. * */ class DNomad_TcpLinkClient extends TcpLink; var PlayerController PC; var string TargetHost; var int TargetPort; var string path; var string requesttext; var string userId; var string apartmentId; var string statusCode; var string responseData; event PostBeginPlay() { super.PostBeginPlay(); } function DoTcpLinkRequest(string uid, string id) //removes having to send a host { userId = uid; apartmentId = id; Resolve(targethost); } function string GetStatus() { return statusCode; } event Resolved( IpAddr Addr ) { // The hostname was resolved succefully WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] "$TargetHost$" resolved to "$ IpAddrToString(Addr)); // Make sure the correct remote port is set, resolving doesn't set // the port value of the IpAddr structure Addr.Port = TargetPort; //dont comment out this log because it rungs the function bindport WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] Bound to port: "$ BindPort() ); if (!Open(Addr)) { WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] Open failed"); } } event ResolveFailed() { WorldInfo.Game.Broadcast(self, "[TcpLinkClient] Unable to resolve "$TargetHost); // You could retry resolving here if you have an alternative // remote host. //send failed message to scaleform UI //JunHud(JunPlayerController(PC).myHUD).JunMovie.CallSetHTML("Failed"); } event Opened() { // A connection was established //WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] event opened"); WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] Sending simple HTTP query"); //The HTTP GET request //char(13) and char(10) are carrage returns and new lines requesttext = "userId="$userId$"&apartmentId="$apartmentId; SendText("GET /"$path$"?"$requesttext$" HTTP/1.0"); SendText(chr(13)$chr(10)); SendText("Host: "$TargetHost); SendText(chr(13)$chr(10)); SendText("Connection: Close"); SendText(chr(13)$chr(10)$chr(13)$chr(10)); //WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] Sent request: "$requesttext); //WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] end HTTP query"); //WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] LinkState: "$LinkState); //WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] LinkMode: "$LinkMode); WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] ReceiveMode: "$ReceiveMode); WorldInfo.Game.Broadcast(self, "[DNomad_TcpLinkClient] Error: "$string(GetLastError())); } event Closed() { // In this case the remote client should have automatically closed // the connection, because we requested it in the HTTP request. WorldInfo.Game.Broadcast(self, "Connection closed."); // After the connection was closed we could establish a new // connection using the same TcpLink instance. } event ReceivedText( string Text ) { WorldInfo.Game.Broadcast(self, "Received Text: "$Text); //we dont want the header info, so we split the string after two new lines Text = Split(Text, chr(13)$chr(10)$chr(13)$chr(10), true); WorldInfo.Game.Broadcast(self, "Split Text: "$Text); statusCode = Text; } event ReceivedLine( string Line ) { WorldInfo.Game.Broadcast(self, "Received Line: "$Line); } event ReceivedBinary( int Count, byte B[255] ) { WorldInfo.Game.Broadcast(self, "Received Binary of length: "$Count); } defaultproperties { TargetHost="127.0.0.1" TargetPort=80 //default for HTTP LinkMode=MODE_Text ReceiveMode=RMODE_Event path = "dnomad/datafeed.php" userId = "0"; apartmentId = "0"; statusCode = ""; send = false; }

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  • Server Migration Checklist II

    - by merrillaldrich
    Easy Breezy Login Audit for your Ol’ 2000 Server In the last post on this topic I put up the preparatory steps I’ve been using for server migrations. Here I am posting some code that has worked well for us to trace who/what is connecting to our older SQL Server 2000 machines. It’s a simple audit of login events, tracing the login name, host name, database, and last login time for connections to the server, and gave us valuable insight into who was really using the machines and which databases might...(read more)

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  • What are some small, but extendable game ideas to use for inspiration?

    - by Earlz
    I recently came across the game Dopewars(or more generically, Drugwars). Now this is an extremely simple game to implement. A trivial basic implementation could be done in a couple of days, at the most. And it's extremely extendable. Now, my question is what other games are out there that follow this same kind of "difficulty level" for implementation? A game that is actually entertaining, yet trivial to implement, and can easily be extended?

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  • Créer des QR Codes avec Zxing et Java 2D en 5 minutes, par Thierry Leriche-Dessirier

    Bonjour, Je vous propose un article intitulé "Créer des QR Codes avec Zxing et Java 2D, en 5 minutes". Ce petit article s'intéresse à la génération de QR codes en Java. Nous allons voir qu'il est relativement simple de créer une matrice de modules à l'aide de Zxing puis d'en faire une jolie image avec Java 2D. L'article est visible ici : http://thierry-leriche-dessirier.dev...-java2d-5-min/ Et je vous invite aussi à lire mes autres articles ici : http://thierry-leriche-dessirier.dev...#page_articles ...

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  • Heightmap in Shader not working

    - by CSharkVisibleBasix
    I'm trying to implement GPU based geometry clipmapping and have problems to apply a simple heightmap to my terrain. For the heightmap I use a simple texture with the surface format "single". I've taken the texture from here. To apply it to my terrain, I use the following shader code: texture Heightmap; sampler2D HeightmapSampler = sampler_state { Texture = <Heightmap>; MinFilter = Point; MagFilter = Point; MipFilter = Point; AddressU = Mirror; AddressV = Mirror; }; Vertex Shader: float4 worldPos = mul(float4(pos.x,0.0f,pos.y, 1.0f), worldMatrix); float elevation = tex2Dlod(HeightmapSampler, float4(worldPos.x, worldPos.z,0,0)); worldPos.y = elevation * 128; The complete vertex shader (also containig clipmapping transforms) looks like this: float4x4 View : View; float4x4 Projection : Projection; float3 CameraPos : CameraPosition; float LODscale; //The LOD ring index 0:highest x:lowest float2 Position; //The position of the part in the world texture Heightmap; sampler2D HeightmapSampler = sampler_state { Texture = <Heightmap>; MinFilter = Point; MagFilter = Point; MipFilter = Point; AddressU = Mirror; AddressV = Mirror; }; //Accept only float2 because we extract 3rd dim out of Heightmap float4 wireframe_VS(float2 pos : POSITION) : POSITION{ float4x4 worldMatrix = float4x4( LODscale, 0, 0, 0, 0, LODscale, 0, 0, 0, 0, LODscale, 0, - Position.x * 64 * LODscale + CameraPos.x, 0, Position.y * 64 * LODscale + CameraPos.z, 1); float4 worldPos = mul(float4(pos.x,0.0f,pos.y, 1.0f), worldMatrix); float elevation = tex2Dlod(HeightmapSampler, float4(worldPos.x, worldPos.z,0,0)); worldPos.y = elevation * 128; float4 viewPos = mul(worldPos, View); float4 projPos = mul(viewPos, Projection); return projPos; }

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  • How much info can I store in a cookie?

    - by Artemix
    Hi guys, Im developing a flash game and I'd like to know how much info can I store in a browser cookie. The game is simple, but it needs to store several variables in order to save all the details of your current progress. The game is only one swf file, no server, no nothing. I need to know how should I use the cookies to achieve this, and if they have the posibility of doing it, of course. (several = 200 variables i.e)

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  • Immortal Kombat [Humorous Video]

    - by Asian Angel
    Sometimes the Grim Reaper’s job is quick and simple, but not this time as he comes to claim the soul of an avid gamer. Can they come to an amicable understanding or has this just evolved into Immortal Kombat? Note: Contains what may be considered to be inappropriate imagery just before video credits start. Immortal Kombat [via Dorkly] How to Use an Xbox 360 Controller On Your Windows PC Download the Official How-To Geek Trivia App for Windows 8 How to Banish Duplicate Photos with VisiPic

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  • Create Shortcuts for Your Favorite or Most Used Folders in Ubuntu

    - by Asian Angel
    Do you have certain folders that you access often each day but are only available through the Places Menu or Nautilus? See how easy it is to create shortcuts for your desktop and taskbar with our quick tutorial. To get started open Nautilus and locate the folders that you want to make new shortcuts for. For our example we chose Ubuntu One. Right click on the chosen folder and select Make Link. Your new shortcut will appear with the text Link to “Folder Name” and an Arrow Shortcut Marker attached. If you are happy with your new shortcut as is, then drag it to your desktop or taskbar as desired. We created the shortcut twice in our example…once for the desktop and once for the taskbar. For our example we decided to customize the taskbar shortcut a bit. To customize your shortcut right click on the shortcut and select Properties. Note: The desktop shortcut is limited on the amount you can customize it (name change and addition of up to four emblems to the folder). From here you can rename the shortcut and change the icon as desired. A quick name change and new icon made a huge improvement in how our taskbar shortcut looked. Note: The link for the icon we used is shown below. A little touch-up to our desktop shortcut and both are looking good. Download the Ubuntu Cloud Icon *Icon is 128*128 pixels and comes in .png format. Latest Features How-To Geek ETC Macs Don’t Make You Creative! So Why Do Artists Really Love Apple? MacX DVD Ripper Pro is Free for How-To Geek Readers (Time Limited!) HTG Explains: What’s a Solid State Drive and What Do I Need to Know? How to Get Amazing Color from Photos in Photoshop, GIMP, and Paint.NET Learn To Adjust Contrast Like a Pro in Photoshop, GIMP, and Paint.NET Have You Ever Wondered How Your Operating System Got Its Name? Create Shortcuts for Your Favorite or Most Used Folders in Ubuntu Create Custom Sized Thumbnail Images with Simple Image Resizer [Cross-Platform] Etch a Circuit Board using a Simple Homemade Mixture Sync Blocker Stops iTunes from Automatically Syncing The Journey to the Mystical Forest [Wallpaper] Trace Your Browser’s Roots on the Browser Family Tree [Infographic]

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  • Using opencv on 12.04

    - by leighman
    I have some simple opencv files which I wanted to compile on 12.04. I have installed all the -dev packages They use: #include <cv.h> #include <highgui.h> at the top of the file. Using g++ `pkg-config --cflags --libs opencv` canny.cpp gives cv.h: No such file or directory pkg-config seems to list /usr/include/opencv but the directory created at install is /usr/include/opencv2 Is this a bug? Any advice?

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  • VB like with keywords in C#

    - by Tanzim Saqib
    AspectF is an open source utility which offers separation of concerns in fluent way. I am personally a big fan as well as contributor of this project. It is very simple, easy to implement, and an excellent way to incorporate regular everyday logics into your business code from one single class, AspectF. I have added couple of new features to it, which are yet to be committed to the source control. However, here’s one feature that I have introduced today is to be able to write VB-like with keyword...(read more)

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  • Scorched 3D is one hot battle game

    <b>Sourceforge:</b> "Scorched 3D is a modernization of the classic DOS game Scorched Earth. It's a simple turn-based artillery game and a real-time strategy game in which players can counter each other's weapons with creative accessories, shields, and tactics."

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  • 5 Tips to Select the Right Domain Name

    Domain name is nothing but the name of the web page which the users have to type in the address bar of a browser to reach to the web page. In simple words it is a name to the web page. People are now... [Author: Praveen Sivaraman - Web Design and Development - March 31, 2010]

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  • 7 Tips For Strong On Page SEO

    On page SEO is the first thing a webmaster should consider when planning the marketing of his website. Follow these simple yet effective methods to give your SEO campaign a kick start.

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  • Using Oracle BPM to Extend Oracle Applications

    - by Michelle Kimihira
    Author: Srikant Subramaniam, Senior Principal Product Manager, Oracle Fusion Middleware Customers often modify applications to meet their specific business needs - varying regulatory requirements, unique business processes, product mix transition, etc. Traditional implementation practices for such modifications are typically invasive in nature and introduce risk into projects, affect time-to-market and ease of use, and ultimately increase the costs of running and maintaining the applications. Another downside of these traditional implementation practices is that they literally cast the application in stone, making it difficult for end-users to tailor their individual work environments to meet specific needs, without getting IT involved. For many businesses, however, IT lacks the capacity to support such rapid business changes. As a result, adopting innovative solutions to change the economics of customization becomes an imperative rather than a choice. Let's look at a banking process in Siebel Financial Services and Oracle Policy Automation (OPA) using Oracle Business Process Management. This approach makes modifications simple, quick to implement and easy to maintain/upgrade. The process model is based on the Loan Origination Process Accelerator, i.e., a set of ready to deploy business solutions developed by Oracle using Business Process Management (BPM) 11g, containing customizable and extensible pre-built processes to fit specific customer requirements. This use case is a branch-based loan origination process. Origination includes a number of steps ranging from accepting a loan application, applicant identity and background verification (Know Your Customer), credit assessment, risk evaluation and the eventual disbursal of funds (or rejection of the application). We use BPM to model all of these individual tasks and integrate (via web services) with: Siebel Financial Services and (simulated) backend applications: FLEXCUBE for loan management, Background Verification and Credit Rating. The process flow starts in Siebel when a customer applies for loan, switches to OPA for eligibility verification and product recommendations, before handing it off to BPM for approvals. OPA Connector for Siebel simplifies integration with Siebel’s web services framework by saving directly into Siebel the results from the self-service interview. This combination of user input and product recommendation invokes the BPM process for loan origination. At the end of the approval process, we update Siebel and the financial app to complete the loop. We use BPM Process Spaces to display role-specific data via dashboards, including the ability to track the status of a given process (flow trace). Loan Underwriters have visibility into the product mix (loan categories), status of loan applications (count of approved/rejected/pending), volume and values of loans approved per processing center, processing times, requested vs. approved amount and other relevant business metrics. Summary Oracle recommends the use of Fusion Middleware as an extensions platform for applications. This approach makes modifications simple, quick to implement and easy to maintain/upgrade applications (by moving customizations away from applications to the process layer). It is also easier to manage processes that span multiple applications by using Oracle BPM. Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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