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• 5 Important On-Site SEO Tweaks

  The first part of any successful search engine optimization (SEO) campaign, is to fully optimize all the parts of your website to get a high keyword density for your keywords. This article will focus on five important elements that should be optimized on every page of your website.

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• IIS SEO Toolkit Available in 10 Languages

  - by The Official Microsoft IIS Site

  A couple of months ago I blogged about the release of the v1.0.1 of the IIS Search Engine Optimization Toolkit . In March we released the localized versions of the SEO Toolkit so now it is available in 10 languages: English, Japanese, French, Russian, Korean, German, Spanish, Chinese Simplified, Italian and Chinese Traditional. Here are all the direct links to download it. Name Language Download URL IIS SEO Toolkit 32bit english http://download.microsoft.com/download/A/C/A/ACA8D740-A59D-4D25-A2D5...(read more)

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• Four Great Ways to Speed Up Your Website Speed

  As a webpage developer, you should already notice that page loading time is becoming more and more important than ever before. It is quite usual that visitors will not turn away from your webpage if it cost them more than half a minute to get access to your website. What's more, the faster your pages load, the more likely the search engines will be index deeper into your websites pages and give your website a better search engine ranking.

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• mysql completely removing

  - by Dmitry Teplyakov

  I broke my mysql and now I want to completely reinstall it. I tried: $ sudo apt-get install --reinstall mysql-server $ sudo apt-get remove --purge mysql-client mysql-server But always I see popup with proposal to change root password, I change it and got an error that I can change it.. $ sudo apt-get remove --purge mysql-client mysql-server Reading package lists... Done Building dependency tree Reading state information... Done Package mysql-client is not installed, so not removed Package mysql-server is not installed, so not removed The following packages were automatically installed and are no longer required: libmygpo-qt1 libqtscript4-network libqtscript4-gui libtag-extras1 libqtscript4-sql libqtscript4-xml amarok-utils amarok-common libqtscript4-uitools liblastfm0 libloudmouth1-0 libqtscript4-core Use 'apt-get autoremove' to remove them. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 1 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up mysql-server-5.5 (5.5.28-0ubuntu0.12.04.2) ... 121114 19:04:03 [Note] Plugin 'FEDERATED' is disabled. 121114 19:04:03 InnoDB: The InnoDB memory heap is disabled 121114 19:04:03 InnoDB: Mutexes and rw_locks use GCC atomic builtins 121114 19:04:03 InnoDB: Compressed tables use zlib 1.2.3.4 121114 19:04:03 InnoDB: Initializing buffer pool, size = 128.0M 121114 19:04:03 InnoDB: Completed initialization of buffer pool InnoDB: Error: auto-extending data file ./ibdata1 is of a different size InnoDB: 0 pages (rounded down to MB) than specified in the .cnf file: InnoDB: initial 640 pages, max 0 (relevant if non-zero) pages! 121114 19:04:03 InnoDB: Could not open or create data files. 121114 19:04:03 InnoDB: If you tried to add new data files, and it failed here, 121114 19:04:03 InnoDB: you should now edit innodb_data_file_path in my.cnf back 121114 19:04:03 InnoDB: to what it was, and remove the new ibdata files InnoDB created 121114 19:04:03 InnoDB: in this failed attempt. InnoDB only wrote those files full of 121114 19:04:03 InnoDB: zeros, but did not yet use them in any way. But be careful: do not 121114 19:04:03 InnoDB: remove old data files which contain your precious data! 121114 19:04:03 [ERROR] Plugin 'InnoDB' init function returned error. 121114 19:04:03 [ERROR] Plugin 'InnoDB' registration as a STORAGE ENGINE failed. 121114 19:04:03 [ERROR] Unknown/unsupported storage engine: InnoDB 121114 19:04:03 [ERROR] Aborting 121114 19:04:03 [Note] /usr/sbin/mysqld: Shutdown complete start: Job failed to start invoke-rc.d: initscript mysql, action "start" failed. dpkg: error processing mysql-server-5.5 (--configure): subprocess installed post-installation script returned error exit status 1 Errors were encountered while processing: mysql-server-5.5 E: Sub-process /usr/bin/dpkg returned an error code (1) It is good for me that I have not any important databases, but..

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• No search data in Google Analytics or Webmasters

  - by cjk

  I have a domain that has been registered in Google Webmasters and using Google Analytics for over 4 months. I get lots of analytics data, but am getting no information on Google searches in Webmasters, or Queries in Search Engine Optimisation in Analytics, even though I am getting keywords for traffic coming to my site from search engines. I have a test sub-domain with the same setup (except not HTTPS) that is getting some of this information through, even with much less data and visits. What could be wrong to stop me getting this information?

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• SEO Articles - Save Money With the Right Company

  Article marketing is one of the key elements of any online marketing plan and you can optimize this feature with the right kind of SEO articles. However you have to be careful of choosing the articles, as important as it is to get a provider who can give you quality content you have to be sure that you also have search engine optimization related factors implemented in the articles.

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• Sources (other than tutorials) on Game Mechanics

  - by Holland

  But, I'm not quite sure where I should start from here. I know I have to go and grab an engine to use with some prebuilt libraries, and then from there learn how to actually code a game, etc. All I have right now is some "program Tetris" tutorial for C++ open right now, but I'm not even sure if that will really help me with what I want to accomplish. I'm curious if there are is any good C++ documentation related to game development which provides information on building a game in more of a component model (by this I'm referring to the documentation, not the actual object-oriented design of the game itself), rather than an entire tutorial designed to do something specific. This could include information based on various design methodologies, or how to link hardware with OpenGL interfaces, or just simply even learning how to render 2D images on a canvas. I suppose this place is definitely a good source :P, but what I'm looking for is quite a bit of information - and I think posting a new question every ten minutes would just flood the site...

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• Unity 3D hangs after power blackout

  - by Yusuf

  Unity 3D was working just fine till we had a blackout in the area (I have not yet bought a UPS :(). I tried the solutions here, but it does not help. I tried issuing a unity --reset and it gives me this output: http://pastebin.com/UW83w5cG What seems to be important (to me) from that log is this part: (compiz:6510): GConf-CRITICAL **: gconf_client_add_dir: assertion `gconf_valid_key (dirname, NULL)' failed ERROR 2012-05-29 21:50:41 unity.launcher.trashlaunchericon TrashLauncherIcon.cpp:62 Could not create file monitor for trash uri: Operation not supported For the time being, I can use Unity-2D, but I would like the 3D to work as well. Can you please help? Edit: Output when issuing $ unity --replace: http://pastebin.com/sBCPbyrT (compiz:2811): GConf-CRITICAL **: gconf_client_add_dir: assertion `gconf_valid_key (dirname, NULL)' failed ERROR 2012-06-01 20:21:24 unity.launcher.trashlaunchericon TrashLauncherIcon.cpp:62 Could not create file monitor for trash uri: Operation not supported Initializing unityshell options...done WARN 2012-06-01 20:21:25 unity.screeneffectframebufferobject ScreenEffectFramebufferObject.cpp:167 unsupported internal format Segmentation fault (core dumped)

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• Is inline SQL still classed as bad practice now that we have Micro ORMs?

  - by Grofit

  This is a bit of an open ended question but I wanted some opinions, as I grew up in a world where inline SQL scripts were the norm, then we were all made very aware of SQL injection based issues, and how fragile the sql was when doing string manipulations all over the place. Then came the dawn of the ORM where you were explaining the query to the ORM and letting it generate its own SQL, which in a lot of cases was not optimal but was safe and easy. Another good thing about ORMs or database abstraction layers were that the SQL was generated with its database engine in mind, so I could use Hibernate/Nhibernate with MSSQL, MYSQL and my code never changed it was just a configuration detail. Now fast forward to current day, where Micro ORMs seem to be winning over more developers I was wondering why we have seemingly taken a U-Turn on the whole in-line sql subject. I must admit I do like the idea of no ORM config files and being able to write my query in a more optimal manner but it feels like I am opening myself back up to the old vulnerabilities such as SQL injection and I am also tying myself to one database engine so if I want my software to support multiple database engines I would need to do some more string hackery which seems to then start to make code unreadable and more fragile. (Just before someone mentions it I know you can use parameter based arguments with most micro orms which offers protection in most cases from sql injection) So what are peoples opinions on this sort of thing? I am using Dapper as my Micro ORM in this instance and NHibernate as my regular ORM in this scenario, however most in each field are quite similar. What I term as inline sql is SQL strings within source code. There used to be design debates over SQL strings in source code detracting from the fundamental intent of the logic, which is why statically typed linq style queries became so popular its still just 1 language, but with lets say C# and Sql in one page you have 2 languages intermingled in your raw source code now. Just to clarify, the SQL injection is just one of the known issues with using sql strings, I already mention you can stop this from happening with parameter based queries, however I highlight other issues with having SQL queries ingrained in your source code, such as the lack of DB Vendor abstraction as well as losing any level of compile time error capturing on string based queries, these are all issues which we managed to side step with the dawn of ORMs with their higher level querying functionality, such as HQL or LINQ etc (not all of the issues but most of them). So I am less focused on the individual highlighted issues and more the bigger picture of is it now becoming more acceptable to have SQL strings directly in your source code again, as most Micro ORMs use this mechanism. Here is a similar question which has a few different view points, although is more about the inline sql without the micro orm context: http://stackoverflow.com/questions/5303746/is-inline-sql-hard-coding

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• A game, any game.

  - by dapostolov

  Armed with a game idea from my past, it is my intention to code and release this game idea using the Microsoft XNA technology. The game? A 2D isometric-ish battlefield type game to allow 2 players to fling and dodge fireballs. I called this game Wizard Wars. I've axed most of the content from my old game design document to keep the game as simple as possible. So let's see how easy it is to make a video game! D.

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• SEO Keywords Exposed - How to Take Advantage of The Most Relevant Keywords For Your Topic

  SEO keywords are an important foundation for building a search engine optimized website. This article will take the mystery out of using keywords and reveal the steps you need to take for an effectively optimized website.

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• Site Speed - 5 Quick Reasons You Need Speed

  Google have introduced a new ranking factor called 'site speed' into their search algorithm. From now on, the length of time it takes for your web pages to load will influence your search engine positioning on Google.com. In other words fast websites will be favored over slow websites in its search results.

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• Considerations Before Hiring Logo Design Services

  These days, hiring a logo design service is not easy. Just enter a keyword "logo design" in a search engine and you will see thousands of result pages full of online logo design services. Certainly, ... [Author: Gisselle Gloria - Web Design and Development - October 05, 2009]

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• Learning Link Building Tactics

  If you ask search engine optimization professionals about most vital factors to get good ranking in SE results, almost all of them will say that it is "backlinks". Backlinks are like votes from other sites to yours and the more votes your site has, the better would be your site's ranking.

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• IBM System x3850 X5 TPC-H Benchmark

  - by jchang

  IBM just published a TPC-H SF 1000 result for their x3850 X5 , 4-way Xeon 7560 system featuring a special MAX5 memory expansion board to support 1.5TB memory. In Dec 2010, IBM also published a TPC-H SF1000 for their Power 780 system, 8-way, quad-core, (4 logical processors per physical core). In Feb 2011, Ingres published a TPC-H SF 100 on a 2-way Xeon 5680 for their VectorWise column-store engine (plus enhancements for memory architecture, SIMD and compression). The figure table below shows TPC-H...(read more)

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• BAM design pointers

  - by Kavitha Srinivasan

  In working recently with a large Oracle customer on SOA and BAM, I discovered that some BAM best practices are not quite well known as I had always assumed ! There is a doc bug out to formally incorporate those learnings but here are a few notes..  EMS-DO parity When using EMS (Enterprise Message Source) as a BAM feed, the best practice is to use one EMS to write to one Data Object. There is a possibility of collisions and duplicates when multiple EMS write to the same row of a DO at the same time. This customer had 17 EMS writing to one DO at the same time. Every sensor in their BPEL process writes to one topic but the Topic was read by 1 EMS corresponding to one sensor. They then used XSL within BAM to transform the payload into the BAM DO format. And hence for a given BPEL instance, 17 sensors fired, populated 1 JMS topic, was consumed by 17 EMS which in turn wrote to 1 DataObject.(You can image what would happen for later versions of the application that needs to send more information to BAM !).  We modified their design to use one Master XSL based on sensorname for all sensors relating to a DO- say Data Object 'Orders' and were able to thus reduce the 17 EMS to 1 with a master XSL. For those of you wondering about how squeaky clean this design is, you are right ! This is indeed not squeaky clean and that brings us to yet another 'inferred' best practice. (I try very hard not to state the obvious in my blogs with the hope that everytime I blog, it is very useful but this one is an exception.) Transformations and Calculations It is optimal to do transformations within an engine like BPEL. Not only does this provide modelling ease with a nice GUI XSL mapper in JDeveloper, the XSL engine in BPEL is quite efficient at runtime as well. And so, doing XSL transformations in BAM is not quite prudent.  The same is true for any non-trivial calculations as well. It is best to do all transformations,calcuations and sanitize the data in a BPEL or like layer and then send this to BAM (via JMS, WS etc.) This then delegates simply the function of report rendering and mechanics of real-time reporting to the Oracle BAM reporting tool which it is most suited to do. All nulls are not created equal Here is yet another possibly known fact but reiterated here. For an EMS with an Upsert operation: a) If Empty tags or tags with no value are sent like <Tag1/> or <Tag1></Tag1>, the DO will be overwritten with --null-- b) If Empty tags are suppressed ie not generated at all, the corresponding DO field will NOT be overwritten. The field will have whatever value existed previously.  For an EMS with an Insert operation, both tags with an empty value and no tags result in –null-- being written to the DO. Hope this helps .. Happy 4th!

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• Your Content Can Get Visibility Through Search Engines - Part 2

  Your content plays an important role in defining the success of your search engine marketing plan and when you talk about SEO in India, and then you will easily understand different kinds of discoveries and how to use them for your benefit. After you have understood the traditional discovery and some new breed of discovery, you can focus on some other ways to get your content noticed for ensuring the success of your SEO.

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• SPARC T3-1 Record Results Running JD Edwards EnterpriseOne Day in the Life Benchmark with Added Batch Component

  - by Brian

  Using Oracle's SPARC T3-1 server for the application tier and Oracle's SPARC Enterprise M3000 server for the database tier, a world record result was produced running the Oracle's JD Edwards EnterpriseOne applications Day in the Life benchmark run concurrently with a batch workload. The SPARC T3-1 server based result has 25% better performance than the IBM Power 750 POWER7 server even though the IBM result did not include running a batch component. The SPARC T3-1 server based result has 25% better space/performance than the IBM Power 750 POWER7 server as measured by the online component. The SPARC T3-1 server based result is 5x faster than the x86-based IBM x3650 M2 server system when executing the online component of the JD Edwards EnterpriseOne 9.0.1 Day in the Life benchmark. The IBM result did not include a batch component. The SPARC T3-1 server based result has 2.5x better space/performance than the x86-based IBM x3650 M2 server as measured by the online component. The combination of SPARC T3-1 and SPARC Enterprise M3000 servers delivered a Day in the Life benchmark result of 5000 online users with 0.875 seconds of average transaction response time running concurrently with 19 Universal Batch Engine (UBE) processes at 10 UBEs/minute. The solution exercises various JD Edwards EnterpriseOne applications while running Oracle WebLogic Server 11g Release 1 and Oracle Web Tier Utilities 11g HTTP server in Oracle Solaris Containers, together with the Oracle Database 11g Release 2. The SPARC T3-1 server showed that it could handle the additional workload of batch processing while maintaining the same number of online users for the JD Edwards EnterpriseOne Day in the Life benchmark. This was accomplished with minimal loss in response time. JD Edwards EnterpriseOne 9.0.1 takes advantage of the large number of compute threads available in the SPARC T3-1 server at the application tier and achieves excellent response times. The SPARC T3-1 server consolidates the application/web tier of the JD Edwards EnterpriseOne 9.0.1 application using Oracle Solaris Containers. Containers provide flexibility, easier maintenance and better CPU utilization of the server leaving processing capacity for additional growth. A number of Oracle advanced technology and features were used to obtain this result: Oracle Solaris 10, Oracle Solaris Containers, Oracle Java Hotspot Server VM, Oracle WebLogic Server 11g Release 1, Oracle Web Tier Utilities 11g, Oracle Database 11g Release 2, the SPARC T3 and SPARC64 VII+ based servers. This is the first published result running both online and batch workload concurrently on the JD Enterprise Application server. No published results are available from IBM running the online component together with a batch workload. The 9.0.1 version of the benchmark saw some minor performance improvements relative to 9.0. When comparing between 9.0.1 and 9.0 results, the reader should take this into account when the difference between results is small. Performance Landscape JD Edwards EnterpriseOne Day in the Life Benchmark Online with Batch Workload This is the first publication on the Day in the Life benchmark run concurrently with batch jobs. The batch workload was provided by Oracle's Universal Batch Engine. System RackUnits Online Users Resp Time (sec) BatchConcur(# of UBEs) BatchRate(UBEs/m) Version SPARC T3-1, 1xSPARC T3 (1.65 GHz), Solaris 10 M3000, 1xSPARC64 VII+ (2.86 GHz), Solaris 10 4 5000 0.88 19 10 9.0.1 Resp Time (sec) — Response time of online jobs reported in seconds Batch Concur (# of UBEs) — Batch concurrency presented in the number of UBEs Batch Rate (UBEs/m) — Batch transaction rate in UBEs/minute. JD Edwards EnterpriseOne Day in the Life Benchmark Online Workload Only These results are for the Day in the Life benchmark. They are run without any batch workload. System RackUnits Online Users ResponseTime (sec) Version SPARC T3-1, 1xSPARC T3 (1.65 GHz), Solaris 10 M3000, 1xSPARC64 VII (2.75 GHz), Solaris 10 4 5000 0.52 9.0.1 IBM Power 750, 1xPOWER7 (3.55 GHz), IBM i7.1 4 4000 0.61 9.0 IBM x3650M2, 2xIntel X5570 (2.93 GHz), OVM 2 1000 0.29 9.0 IBM result from http://www-03.ibm.com/systems/i/advantages/oracle/, IBM used WebSphere Configuration Summary Hardware Configuration: 1 x SPARC T3-1 server 1 x 1.65 GHz SPARC T3 128 GB memory 16 x 300 GB 10000 RPM SAS 1 x Sun Flash Accelerator F20 PCIe Card, 92 GB 1 x 10 GbE NIC 1 x SPARC Enterprise M3000 server 1 x 2.86 SPARC64 VII+ 64 GB memory 1 x 10 GbE NIC 2 x StorageTek 2540 + 2501 Software Configuration: JD Edwards EnterpriseOne 9.0.1 with Tools 8.98.3.3 Oracle Database 11g Release 2 Oracle 11g WebLogic server 11g Release 1 version 10.3.2 Oracle Web Tier Utilities 11g Oracle Solaris 10 9/10 Mercury LoadRunner 9.10 with Oracle Day in the Life kit for JD Edwards EnterpriseOne 9.0.1 Oracle’s Universal Batch Engine - Short UBEs and Long UBEs Benchmark Description JD Edwards EnterpriseOne is an integrated applications suite of Enterprise Resource Planning (ERP) software. Oracle offers 70 JD Edwards EnterpriseOne application modules to support a diverse set of business operations. Oracle's Day in the Life (DIL) kit is a suite of scripts that exercises most common transactions of JD Edwards EnterpriseOne applications, including business processes such as payroll, sales order, purchase order, work order, and other manufacturing processes, such as ship confirmation. These are labeled by industry acronyms such as SCM, CRM, HCM, SRM and FMS. The kit's scripts execute transactions typical of a mid-sized manufacturing company. The workload consists of online transactions and the UBE workload of 15 short and 4 long UBEs. LoadRunner runs the DIL workload, collects the user’s transactions response times and reports the key metric of Combined Weighted Average Transaction Response time. The UBE processes workload runs from the JD Enterprise Application server. Oracle's UBE processes come as three flavors: Short UBEs < 1 minute engage in Business Report and Summary Analysis, Mid UBEs > 1 minute create a large report of Account, Balance, and Full Address, Long UBEs > 2 minutes simulate Payroll, Sales Order, night only jobs. The UBE workload generates large numbers of PDF files reports and log files. The UBE Queues are categorized as the QBATCHD, a single threaded queue for large UBEs, and the QPROCESS queue for short UBEs run concurrently. One of the Oracle Solaris Containers ran 4 Long UBEs, while another Container ran 15 short UBEs concurrently. The mixed size UBEs ran concurrently from the SPARC T3-1 server with the 5000 online users driven by the LoadRunner. Oracle’s UBE process performance metric is Number of Maximum Concurrent UBE processes at transaction rate, UBEs/minute. Key Points and Best Practices Two JD Edwards EnterpriseOne Application Servers and two Oracle Fusion Middleware WebLogic Servers 11g R1 coupled with two Oracle Fusion Middleware 11g Web Tier HTTP Server instances on the SPARC T3-1 server were hosted in four separate Oracle Solaris Containers to demonstrate consolidation of multiple application and web servers. See Also SPARC T3-1 oracle.com SPARC Enterprise M3000 oracle.com Oracle Solaris oracle.com JD Edwards EnterpriseOne oracle.com Oracle Database 11g Release 2 Enterprise Edition oracle.com Disclosure Statement Copyright 2011, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 6/27/2011.

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• No search data in Goolge Analytics or Webmasters

  - by cjk

  I have a domain that has been registered in Google Webmasters and using Google Analytics for over 4 months. I get lots of analytics data, but am getting no information on Google searches in Webmasters, or Queries in Search Engine Optimisation in Analytics, even though I am getting keywords for traffic coming to my site from search engines. I have a test sub-domain with the same setup (except not HTTPS) that is getting some of this information through, even with much less data and visits. What could be wrong to stop me getting this information?

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• Building an Effective Link Building Campaign

  With a lot of people finding themselves a niche on the internet domain, it becomes an imperative to ensure that their web site ranks on a search engine. Of course the most important thing for this would be to design an unmatched Link building campaign.

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• Lost transparency in SDL surfaces drawn manually

  - by Christian Ivicevic

  I want to create SDL_Surface objects for each layer of my 2d tile-based map so that I have to render only one surface per layer rather than too many tiles. With normal tiles which do not have transparent areas this works well, however I am not able to create a SDL_Surface with transparent pixels everywhere to be able to draw some tiles on specific parts which should be visible (I do NOT want the whole surface to appear with a specific opacity - I want to create overlaying tiles where one can look through). Currently I am creating my layers like this to draw with SDL_BlitSurface on them: SDL_Surface* layer = SDL_CreateRGBSurface( SDL_HWSURFACE | SDL_SRCALPHA, layerWidth, layerHeight, 32, 0, 0, 0, 0); If you have a look at this screenshot I have provided here you can see that the bottom layer with no transparent parts gets rendered correctly. However the overlay with the tree tile (which is transparent in the top left corner) is drawn own its own surface which is black and not transparent as expected. The expected result (concerning the transparency) can be seen here Can anyone explain me how to handle surfaces which are actually transparent rather than drawing all my overlay tiles separately?

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• Collision library for bullet hell in Python

  - by darkfeline

  I am making a bullet hell game in Python and am looking for a suitable collision library, taking the following into consideration: The library should do 2D polygon collision. It should be very fast. As a bullet hell game, I expect to do collision checks between hundreds, likely thousands of objects every frame at a consistent 60fps. Good documentation Permissive license (like MIT, not GPL) I am also considering writing my own library in C/C++ and wrapping with python ctypes in the event that no such library exists, though I do not have experience with collision detection algorithms, so I am not sure if this would be more trouble than it's worth. Could someone provide some guidance on this matter?

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• component Initialization in component-based game architectures

  - by liortal

  I'm develping a 2d game (in XNA) and i've gone slightly towards a component-based approach, where i have a main game object (container) that holds different components. When implementing the needed functionality as components, i'm now faced with an issue -- who should initialize components? Are components usually passed in initialized into an entity, or some other entity initialized them? In my current design, i have an issue where the component, when created, requires knowledge regarding an attached entity, however these 2 events may not happen at the same time (component construction, attaching to a game entity). I am looking for a standard approach or examples of implementations that work, that overcome this issue or present a clear way to resolve it

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• What's new in the RightNow November 2012 release?

  - by Richard Lefebvre

  What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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• Billboarding + aligning with velocity direction

  - by roxlu

  I'm working on a particle system where I'm orientating the billboard using the inverted orientation matrix of my camera. This works quite well and my quad are rotated correctly towards the camera. But, now I want to to rotate the quads in such a way that they point towards the direction they are going to. In 2D this can be done by normalizing the velocity vector and using that vector for a rotation around the Z-axis (where vel.x = cos(a) and vel.y = sin(a)). But how does this work in 3D? Thanks roxlu

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