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  • News, Perspektiven und jede Menge Gesprächsstoff - Der Oracle Partner Day 2012

    - by A&C Redaktion
    Was für ein Tag! Unter dem Motto „Maximize your Potential“ kamen über 470 Teilnehmerinnen und Teilnehmer beim Oracle Partner Day 2012 zusammen. Hier drehte sich alles um unsere Partner, die, wie Silvia Kaske, Senior Director Alliances & Channel Europe North, in ihrer Begrüßung betonte, „ein sehr wichtiger Baustein in der Wachstumsstrategie von Oracle“ sind. Wie einmalig diese Partnerschaft ist, betonte auch David Callaghan, Senior Vice President EMEA Alliances & Channel in seiner Keynote. Niemand sonst habe, so Callaghan, in ähnlichem Ausmaß wie Oracle, Hardware und Software tatsächlich integriert. So manche Anbieter würden zwar beides zusammenschnüren, aber bei weitem nicht so optimal abgestimmt und verflochten, wie beim „Red Stack“ von Oracle. Neben Keynotes von Jürgen Kunz, SVP Technology Northern Europe & Country Leader Germany, und Christian Werner, Senior Director Alliances & Channels Germany, zu Neuheiten und Entwicklungspotenzialen im Oracle Universum und den Präsentationen aus verschiedenen Spezialisierung-Fachgebieten, gab es sogar einen Blick in die Zukunft der IT: Der Informatiker Professor Hermann Maurer präsentierte nicht nur existierende und geplante Innovationen, etwa die berüchtigte Computerbrille, die bald das Smartphone abzulösen soll – eine ordentliche Portion Science-Fiction war auch dabei. Im Laufe des Tages nutzten diverse Partner die Möglichkeit, vor Ort den Test als OPN Implementation Specialist beim Testcenter Pearson Vue abzulegen. Viele Teilnehmer zeigten sich beeindruckt von den vielen guten Gesprächen untereinander und schöpften die Möglichkeit zum Networking und Erfahrungsaustausch voll aus. Bei einem so dichten Programm ist es natürlich schwierig, wirklich alles mitzunehmen. Daher haben wir die Präsentationen, die auf dem Oracle Partner Day gehalten wurden, hier in der Agenda noch einmal für Sie zusammengestellt. Spannend wurde es bei der Oracle Partner Award Ceremony: Zum zweiten Mal wurden dort deutsche Partner ausgezeichnet, die sich mit besonderem Engagement und Erfolg spezialisiert haben. Wer die glücklichen Gewinner sind und was ihr Unternehmen auszeichnet, lesen sie ebenfalls hier im Blog. Allen Siegern gratulieren wir noch einmal ganz herzlich! Nachdem es im voraus schon wilde Spekulationen gab, was sich wohl hinter der „Oracle Sports Challenge“ verbergen würde, wollen wir diese Frage auch hier auflösen: Wer nach dem vielen Sitzen Lust auf Bewegung hatte, konnte sich verschiedenen, mehr oder weniger sportlichen Herausforderungen stellen. Zu meistern waren verschiedene Geschicklichkeits-Spiele, unter anderem ein fast mannshoher „Oracle Stack“, den es in Yenga-Manier aufrecht zu erhalten galt, Torschüsse auf ein Tor, das von einem vollautomatischen Robo-Keeper bewacht wurde und eine Video-Wand mit einem spielerischen Reaktionstest rund um den „Red Stack“. Den ganzen Tag über konnten die Teilnehmer hinter QR-Codes versteckte Buchstaben sammeln und mit etwas Glück und Geschick einen von drei iPod Supernanos gewinnen. Abgerundet wurde das Programm durch Auftritte der Entertainment-Saxophonistinnen „Hot Sax Club“, der beeindruckenden Fußball-Freestyler mit ihrer Ballakrobatik, dem Close-up Magier Marc Gassert und unseren DJ, der für Stimmung sorgte. Eindrücke und Highlights vom Oracle Partner Day in Frankfurt sehen Sie hier, im Best-of-Video und in unserer Fotogalerie. Lassen Sie einen gelungenen Tag noch einmal Revue passieren – oder sehen Sie, was Sie alles verpasst haben. Aber: nicht traurig sein, der nächste Oracle Partner Day kommt bestimmt!

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  • News, Perspektiven und jede Menge Gesprächsstoff - Der Oracle Partner Day 2012

    - by A&C Redaktion
    Was für ein Tag! Unter dem Motto „Maximize your Potential“ kamen über 470 Teilnehmerinnen und Teilnehmer beim Oracle Partner Day 2012 zusammen. Hier drehte sich alles um unsere Partner, die, wie Silvia Kaske, Senior Director Alliances & Channel Europe North, in ihrer Begrüßung betonte, „ein sehr wichtiger Baustein in der Wachstumsstrategie von Oracle“ sind. Wie einmalig diese Partnerschaft ist, betonte auch David Callaghan, Senior Vice President EMEA Alliances & Channel in seiner Keynote. Niemand sonst habe, so Callaghan, in ähnlichem Ausmaß wie Oracle, Hardware und Software tatsächlich integriert. So manche Anbieter würden zwar beides zusammenschnüren, aber bei weitem nicht so optimal abgestimmt und verflochten, wie beim „Red Stack“ von Oracle. Neben Keynotes von Jürgen Kunz, SVP Technology Northern Europe & Country Leader Germany, und Christian Werner, Senior Director Alliances & Channels Germany, zu Neuheiten und Entwicklungspotenzialen im Oracle Universum und den Präsentationen aus verschiedenen Spezialisierung-Fachgebieten, gab es sogar einen Blick in die Zukunft der IT: Der Informatiker Professor Hermann Maurer präsentierte nicht nur existierende und geplante Innovationen, etwa die berüchtigte Computerbrille, die bald das Smartphone abzulösen soll – eine ordentliche Portion Science-Fiction war auch dabei. Im Laufe des Tages nutzten diverse Partner die Möglichkeit, vor Ort den Test als OPN Implementation Specialist beim Testcenter Pearson Vue abzulegen. Viele Teilnehmer zeigten sich beeindruckt von den vielen guten Gesprächen untereinander und schöpften die Möglichkeit zum Networking und Erfahrungsaustausch voll aus. Bei einem so dichten Programm ist es natürlich schwierig, wirklich alles mitzunehmen. Daher haben wir die Präsentationen, die auf dem Oracle Partner Day gehalten wurden, hier in der Agenda noch einmal für Sie zusammengestellt. Spannend wurde es bei der Oracle Partner Award Ceremony: Zum zweiten Mal wurden dort deutsche Partner ausgezeichnet, die sich mit besonderem Engagement und Erfolg spezialisiert haben. Wer die glücklichen Gewinner sind und was ihr Unternehmen auszeichnet, lesen sie ebenfalls hier im Blog. Allen Siegern gratulieren wir noch einmal ganz herzlich! Nachdem es im voraus schon wilde Spekulationen gab, was sich wohl hinter der „Oracle Sports Challenge“ verbergen würde, wollen wir diese Frage auch hier auflösen: Wer nach dem vielen Sitzen Lust auf Bewegung hatte, konnte sich verschiedenen, mehr oder weniger sportlichen Herausforderungen stellen. Zu meistern waren verschiedene Geschicklichkeits-Spiele, unter anderem ein fast mannshoher „Oracle Stack“, den es in Yenga-Manier aufrecht zu erhalten galt, Torschüsse auf ein Tor, das von einem vollautomatischen Robo-Keeper bewacht wurde und eine Video-Wand mit einem spielerischen Reaktionstest rund um den „Red Stack“. Den ganzen Tag über konnten die Teilnehmer hinter QR-Codes versteckte Buchstaben sammeln und mit etwas Glück und Geschick einen von drei iPod Supernanos gewinnen. Abgerundet wurde das Programm durch Auftritte der Entertainment-Saxophonistinnen „Hot Sax Club“, der beeindruckenden Fußball-Freestyler mit ihrer Ballakrobatik, dem Close-up Magier Marc Gassert und unseren DJ, der für Stimmung sorgte. Eindrücke und Highlights vom Oracle Partner Day in Frankfurt sehen Sie hier, im Best-of-Video und in unserer Fotogalerie. Lassen Sie einen gelungenen Tag noch einmal Revue passieren – oder sehen Sie, was Sie alles verpasst haben. Aber: nicht traurig sein, der nächste Oracle Partner Day kommt bestimmt!

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  • The First Annual Crappy Code Games

    - by Testas
    SQLBits announced some super-exciting news! A tie-up with our platinum sponsor, Fusion-io. Together we'll be running a series of events called "The Crappy Code Games" where SQL Server developers will compete to write the worst-performing code and win some very cool prizes including:   •        Gold: A hands-on, high performance flying day for two at Ultimate High plus Fusion-io flight jackets•        Silver: One day racing experience at Palmer Sports where you will drive seven different high performance cars•        Bronze: Pure Tech Racing 10 person package at PTR’s F1 racing facility includes FI tees, food and drinks. …plus iPods, Windows Mobile phones, X-box 360s, t-shirts and much more. There will be two qualifying events in Manchester on March 17th and London on March 31st, and the third qualifier as well as the grand finale will be held in the evening of Thursday April 7th at SQLBits. And if that isn’t cool enough, Fusion-io's Chief Scientist Steve Wozniak (yes, that Steve Wozniak, tech industry legend and co-founder of Apple) will be on hand in Brighton to hand out the prizes! If you'd like to take part you'll need to register, and since places are limited we recommend you do so right away. For more details and to register, go to http://www.crappycodegames.com/ The Games: In conjunction with SQL Bits, dbA-thletes (that’s you) will compete  head-to-head in one of three separate qualifying events to be held in Manchester, London and Brighton.  Four separate SQL  rounds make up the evening’s Games, and will challenge you to write code that pushes the boundaries of SQL performance.  The four events are: ?  The High Jump: Generate the highest I/O per second ?  The 100 m dash: Cumulative highest number of I/O’s in 60 seconds ?  The SSIS-athon: Load one billion row fact table in the shortest time ?  The Marathon: Generate the highest MB per second in 60 seconds

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  • Mathemagics - 3 consecutive number

    - by PointsToShare
    © 2011 By: Dov Trietsch. All rights reserved Three Consecutive numbers When I was young and handsome (OK, OK, just young), my father used to challenge us with riddles and tricks involving Logic, Math and general knowledge. Most of the time, at least after reaching the ripe age of 10, I would see thru his tricks in no time. This one is a bit more subtle. I had to think about it for close to an hour and then when I had the ‘AHA!’ effect, I could not understand why it had taken me so long. So here it is. You select a volunteer from the audience (or a shill, but that would be cheating!) and ask him to select three consecutive numbers, all of them 1 or 2 digits. So {1, 2, 3} would be good, albeit trivial set, as would {8, 9, 10} or {97, 98, 99} but not {99, 99, 100} (why?!). Now, using a calculator – and these days almost every phone has a built in calculator – he is to perform these steps: 1.      Select a single digit 2.      Multiply it by 3 and write it down 3.      Add the 3 consecutive numbers 4.      Add the number from step 2 5.      Multiply the sum by 67 6.      Now tell me the last 2 digits of the result and also the number you wrote down in step 2 I will tell you which numbers you selected. How do I do this? I’ll give you the mechanical answer, but because I like you to have the pleasure of an ‘AHA!’ effect, I will not really explain the ‘why’. So let’s you selected 30, 31, and 32 and also that your 3 multiple was 24, so here is what you get 30 + 31 + 32 = 93 93 + 24 = 117 117 x 67 = 7839, last 2 digits are 39, so you say “the last 2 digits are 39, and the other number is 24.” Now, I divide 24 by 3 getting 8. I subtract 8 from 39 and get 31. I then subtract 1 from this getting 30, and say: “You selected 30, 31, and 32.” This is the ‘how’. I leave the ‘why’ to you! That’s all folks! PS do you really want to know why? Post a feedback below. When 11 people or more will have asked for it, I’ll add a link to the full explanation.

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  • Working with EO composition associations via ADF BC SDO web services

    - by Chris Muir
    ADF Business Components support the ability to publish the underlying Application Modules (AMs) and View Objects (VOs) as web services through Service Data Objects (SDOs).  This blog post looks at a minor challenge to overcome when using SDOs and Entity Objects (EOs) that use a composition association. Using the default ADF BC EO association behaviour ADF BC components allow you to work with VOs that are based on EOs that are a part of a parent-child composition association.  A composition association enforces that you cannot create records for the child outside the context of the parent.  As example when creating invoice-lines you want to enforce the individual lines have a relating parent invoice record, it just simply doesn't make sense to save invoice-lines without their parent invoice record. In the following screenshot using the ADF BC Tester it demonstrates the correct way to create a child Employees record as part of a composition association with Departments: And the following screenshot shows you the wrong way to create an Employee record: Note the error which is enforced by the composition association: (oracle.jbo.InvalidOwnerException) JBO-25030: Detail entity Employees with row key null cannot find or invalidate its owning entity.  Working with composition associations via the SDO web services  Shay Shmeltzer recently recorded a good video which demonstrates how to expose your ADF Business Components through the SDO interface. On exposing the VOs you get a choice of operation to publish including create, update, delete and more: For example through the SDO test interface we can see that the create operation will request the attributes for the VO exposed, in this case EmployeesView1: In this specific case though, just like the ADF BC Tester, an attempt to create this record will fail with JBO-25030, the composition association is still enforced: The correct way to to do this is through the create operation on the DepartmentsView1 which also lets you create employees record in context of the parent, thus satisfying the composition association rule: Yet at issue here is the create operation will always create both the parent Departments and Employees records.  What do we do if we've already previously created the parent Departments records, and we just want to create additional Employees records for that Department?  The create method of the EmployeeView1 as we saw previously doesn't allow us to do that, the JBO-3050 error will be raised. The solution is the "merge" operation on the parent Departments record: In this case for the Departments record you just need to supply the DepartmentId of the Department you want the Employees record to be associated with, as well as the new Employees record.  When invoked only the Employees record is created, and the supply of the DepartmentId of the Departments record satisfies the composition association without actually creating or updating the associated Department record that already exists in the database. Be warned however if you supply any more attributes for the Department record, it will result in a merge (update) of the associated Departments record too. 

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  • Siegertypen unter sich - beim Oracle Partner Day in Frankfurt

    - by A&C Redaktion
    WIR WARTEN AUF SIE! ORACLE PARTNER DAY - 29. OKTOBER 2012 Erfolg hat immer eine sportliche Komponente – Ehrgeiz, Wissen und Durchhaltevermögen sind mit entscheidend, um in die nächste Runde zu kommen. Sie als Partner können jetzt in einer neuen Liga spielen, denn ab sofort haben Sie die Möglichkeit, das gesamte Oracle Red Stack Produktportfolio – Software, Hardware und Applications – zu verkaufen. An diesem Tag erwarten Sie: David Callaghan, Senior Vice President EMEA Alliances & Channels Jürgen Kunz, Senior Vice President Northern Europe & Country Leader Germany Silvia Kaske, Senior Director Alliances & Channels Europe North Christian Werner, Senior Director Alliances & Channels Germany Sie haben Fragen an die Executives? Im Oracle Leaders Panel (ab 17 Uhr) werden diese live beantwortet. Schicken Sie uns Ihre Fragen einfach zu: per SMS an +49 176 84879149, per Email, via Facebook oder über Twitter.Das neue A&C Coaching Team steht. Sind Sie dabei?Spitzenleistung braucht eine breite Basis: die neue Mannschaftsaufstellung lernen Sie vor Ort live kennen. Holen Sie sich Unterstützung. Und profitieren Sie von einem exzellenten Netzwerk – Ihrer Partnerschaft auf dem Weg nach oben. Steigen Sie mit Alliances & Channels gemeinsam in die neue Liga auf, das mit seinem Produktportfolio am Markt seinesgleichen sucht. Nur noch wenige Tage bis zum Oracle Partner Day 2012!Aber noch nicht zu spät, um sich zu registrieren. Machen Sie sich jetzt auf den Weg an die Spitze! Melden Sie sich hier gleich an.Noch besteht die Möglichkeit für ein 1:1 Meeting mit ausgewählten Oracle Managern vor Ort. Kreuzen Sie Ihren Wunschpartner an, mit dem Sie sich gerne austauschen möchten. Sie machen den Test. Wir zahlen die Testgebühr!Nutzen Sie die Gelegenheit, sich direkt zum OPN Implementation Specialist zu akkreditieren! Melden Sie sich jetzt zum offiziellen Implementierungstest beim Testcenter Pearson Vue vor Ort beim Oracle Partner Day an. Wählen Sie Ihre Fachbereiche aus Fusion Middleware, Applications, Hardware, Datenbank und gehen Sie als Implementierungsspezialist nach Hause. Jetzt kommt der Ball ins Rollen! Sportlicher Abschluss in der Commerzbank ArenaNach den fachlichen Themen des Tages wollen wir den Abend in sportlichem Rahmen mit Ihnen ausklingen lassen. Die „Oracle Red Stack Arena Sport Challenge“ hält für Sie einige Überraschungen bereit. Nur so viel sei verraten: Es wird auch ein mit QR-Codes verknüpfes Gewinnspiel mit attraktiven Preisen geben. Bereiten Sie Ihr Smartphone dafür vor. Wir freuen uns auf Sie!

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  • Siegertypen unter sich - beim Oracle Partner Day in Frankfurt

    - by A&C Redaktion
    WIR WARTEN AUF SIE! ORACLE PARTNER DAY - 29. OKTOBER 2012 Erfolg hat immer eine sportliche Komponente – Ehrgeiz, Wissen und Durchhaltevermögen sind mit entscheidend, um in die nächste Runde zu kommen. Sie als Partner können jetzt in einer neuen Liga spielen, denn ab sofort haben Sie die Möglichkeit, das gesamte Oracle Red Stack Produktportfolio – Software, Hardware und Applications – zu verkaufen. An diesem Tag erwarten Sie: David Callaghan, Senior Vice President EMEA Alliances & Channels Jürgen Kunz, Senior Vice President Northern Europe & Country Leader Germany Silvia Kaske, Senior Director Alliances & Channels Europe North Christian Werner, Senior Director Alliances & Channels Germany Sie haben Fragen an die Executives? Im Oracle Leaders Panel (ab 17 Uhr) werden diese live beantwortet. Schicken Sie uns Ihre Fragen einfach zu: per SMS an +49 176 84879149, per Email, via Facebook oder über Twitter.Das neue A&C Coaching Team steht. Sind Sie dabei?Spitzenleistung braucht eine breite Basis: die neue Mannschaftsaufstellung lernen Sie vor Ort live kennen. Holen Sie sich Unterstützung. Und profitieren Sie von einem exzellenten Netzwerk – Ihrer Partnerschaft auf dem Weg nach oben. Steigen Sie mit Alliances & Channels gemeinsam in die neue Liga auf, das mit seinem Produktportfolio am Markt seinesgleichen sucht. Nur noch wenige Tage bis zum Oracle Partner Day 2012!Aber noch nicht zu spät, um sich zu registrieren. Machen Sie sich jetzt auf den Weg an die Spitze! Melden Sie sich hier gleich an.Noch besteht die Möglichkeit für ein 1:1 Meeting mit ausgewählten Oracle Managern vor Ort. Kreuzen Sie Ihren Wunschpartner an, mit dem Sie sich gerne austauschen möchten. Sie machen den Test. Wir zahlen die Testgebühr!Nutzen Sie die Gelegenheit, sich direkt zum OPN Implementation Specialist zu akkreditieren! Melden Sie sich jetzt zum offiziellen Implementierungstest beim Testcenter Pearson Vue vor Ort beim Oracle Partner Day an. Wählen Sie Ihre Fachbereiche aus Fusion Middleware, Applications, Hardware, Datenbank und gehen Sie als Implementierungsspezialist nach Hause. Jetzt kommt der Ball ins Rollen! Sportlicher Abschluss in der Commerzbank ArenaNach den fachlichen Themen des Tages wollen wir den Abend in sportlichem Rahmen mit Ihnen ausklingen lassen. Die „Oracle Red Stack Arena Sport Challenge“ hält für Sie einige Überraschungen bereit. Nur so viel sei verraten: Es wird auch ein mit QR-Codes verknüpfes Gewinnspiel mit attraktiven Preisen geben. Bereiten Sie Ihr Smartphone dafür vor. Wir freuen uns auf Sie!

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  • ACORD LOMA 2010: Building Insurance Companies in the Clouds

    - by [email protected]
    Chuck Johnston, vice president of global strategy and alliances for Oracle Insurance, participated in a featured speaking session at ACORD LOMA 2010. He provides an update on his discussions with insurers at the show and after his presentation. Every year I always make a point of walking the show floor at the ACORD LOMA technology conference to visit with colleagues and competitors, and try to get a feel for which way the industry will move over the next 12 months. Insurers are looking for substance in cloud (computing), trying to mix business with pleasure (monetizing social networks), and expect differentiation through commodity (Software as a Service). The disconnect at this show is that most vendors are still struggling with creating a clear path from Facebook to customer intimacy, SaaS to core cost savings and clouds to ubiquitous presence. Vendors need to find new ways to help insurers find the real value in these potentially disruptive technologies by understanding the changes coming to the insurance business and how these new technologies impact the new insurance business. Oracle's approach to understanding the evolving insurance industry comes from a discussion with our customers in our Insurance CIO Council, where one of our customers suggested we buy an insurance company to really understand our customers. We have decided to do the next best thing and build our own model of an insurance company, Alamere Insurance, that uses the latest technologies to transform its own business. Alamere will never issue an actual policy, but it does give us a framework to consider the impacts of changes in the insurance landscape and how Oracle technology meets the challenge or needs to evolve to help our customers be successful. In preparing for my talk at the conference using Alamere as my organizing theme, I found myself reading actuarial memoranda on CSO table changes and articles on underwriting theory that really made me think about my customer's problems first and foremost, and then how Oracle technology can provide answers. As much as I prefer techno-thrillers and sci-fi novels to actuarial papers for plane reading, I got very excited about the idea of putting myself back in the customer shoes I haven't worn in a decade, and really looking at how Oracle can power the Adaptive Insurance Enterprise. Talking to customers and industry people after the session, the idea of Alamere seemed to excite people and I got a lot of suggestions as to what lines of business we should model and where we should focus first on technology uptake. One customer said to a colleague that Oracle's attempt to "share their pain" was unique among vendors. More about Alamere, and the Adaptive Insurance Enterprise next time. Chuck Johnston is vice president of global strategy and alliances for Oracle Insurance.

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  • Finance: Friends, not foes!

    - by red@work
    After reading Phil's blog post about his experiences of working on reception, I thought I would let everyone in on one of the other customer facing roles at Red Gate... When you think of a Credit Control team, most might imagine money-hungry (and often impolite) people, who will do nothing short of hunting people down until they pay up. Well, as with so many things, not at Red Gate! Here we do things a little bit differently.   Since joining the Licensing, Invoicing and Credit Control team at Red Gate (affectionately nicknamed LICC!), I have found it fantastic to work with people who know that often the best way to get what you want is by being friendly, reasonable and as helpful as possible. The best bit about this is that, because everyone is in a good mood, we have a great working atmosphere! We are definitely a very happy team. We laugh a lot, even when dealing with the serious matter of playing table football after lunch. The most obvious part of my job is bringing in money. There are few things quite as satisfying as receiving a big payment or one that you've been chasing for a long time. That being said, it's just as nice to encounter the companies that surprise you with a payment bang on time after little or no chasing. It's always a pleasure to find these people who are generous and easy to work with, and so they always make me smile, too. As I'm in one of the few customer facing roles here, I get to experience firsthand just how much Red Gate customers love our software and are equally impressed with our customer service. We regularly get replies from people thanking us for our help in resolving a problem or just to simply say that they think we're great. Or, as is often the case, that we 'rock and are awesome'! When those are the kinds of emails you have to deal with for most of the day, I would challenge anyone to be unhappy! The best thing about my work is that, much like Phil and his counterparts on reception, I get to talk to people from all over the world, and experience their unique (and occasionally unusual) personality traits. I deal predominantly with customers in the US, so I'll be speaking to someone from a high flying multi-national in New York one minute, and then the next phone call will be to a small office on the outskirts of Alabama. This level of customer involvement has led to a lot of interesting anecdotes and plenty of in-jokes to keep us amused! Obviously there are customers who are infuriating, like those who simply tell us that they will pay "one day", and that we should stop chasing them. Then there are the people who say that they ordered the tools because they really like them, but they just can't afford to actually pay for them at the moment. Thankfully these situations are relatively few and far between, and for every one customer that makes you want to scream, there are far, far more that make you smile!

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  • Silverlight Cream for June 15, 2010 - 2 -- #883

    - by Dave Campbell
    In this Issue: Vibor Cipan, Chris Klug, Pete Brown, Kirupa, and Xianzhong Zhu. Shoutouts (thought I gave up on them, didn't you?): Jesse Liberty has the companion video to his WP7 OData post up: New Video: Master/Detail in WinPhone 7 with oData Michael Scherotter who made the first Ball Watch SL1 app back in the day, has a Virtual Event: Creating an Entry for the BALL Watch Silverlight Contest... sounds like the thing to do if you want in on this :) Even if you don't speak Portuguese, you can check this out: MSN Brazil Uses Silverlight to Showcase the 2010 FIFA World Cup South Africa Erik Mork and crew have their latest up: This Week in Silverlight – Teched and Quizes Michael Klucher has a post up to give you some relief if you're having Trouble Installing the Windows Phone Developer Tools Portuguese above and now French... Jeremy Alles has a post up about [WP7] Windows Phone 7 challenge for french readers ! Just a note, not that it makes any difference, but Adam Kinney turned @SilverlightNews over to me today. I am the only one that has ever posted on it, but still having it all to myself feels special :) From SilverlightCream.com: Silverlight 4 tutorial: HOW TO use PathListBox and Sample Data Crank up that new version of Blend and follow along with Vibor Cipan's PathListBox tutorial ... oh, and sample data too. Cool INotifyPropertyChanged implementation Chris Klug shows off some INotifyPropertyChange goodness he is not implementing, and credits a blog by Manuel Felicio for some inspiration. Check out that post as well... I've tagged his blog... I needed *another* one :) Silverlight Tip: Using LINQ to Select the Largest Available Webcam Resolution With no Silverlight Tip of the Day today, Pete Brown stepped up with this tip for finding the largest available webcam resolution using LINQ ... and read the comment from Rene as well. Creating a Master-Detail UI in Blend Kirupa has a very nice Master/Detail UI post up with backrounder info and the code for the project. There's a running example in the post for you to get an idea what you're learning. Get started with Farseer Physics 2.1.3 in Silverlight 3 Xianzhong Zhu has a Silverlight 3 tutorial up for Farseer Physics 2.1.3 ... might track for Silverlight 4, but hey, WP7 is kinda/sort Silverlight 3, right? ... lots of code and external links. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Speaking at Mix11

    - by Dennis Vroegop
    In April Microsoft will hold the next MIX event. MIX was usually targeted at web designers and developers but has grown over the years to be more a general conference focused on the web and devices. In other words: everything the normal consumer might encounter. It’s not your typical developers conference, although you’ll find many developers there as well. But next to the developers you’ll probably run into designers and user experience specialists as well. This year I am proud to say that I will be one of the people presenting there. Together with all the Surface MVP’s in the world (sounds impressive, but there are only 7 of us) we’ll host a panel discussion on all things Surface, NUI and everything else that matches those subjects. Here’s what the abstract says: The Natural User Interface (NUI) is a hot topic that generates a lot of excitement, but there are only a handful of companies doing real innovation with NUIs and most of the practical experience in the NUI style of design and development is limited to a small number of experts. The Microsoft Surface MVPs are a subset of these experts that have extensive real-world experience with Microsoft Surface and other NUI devices. This session is a panel featuring the Microsoft Surface MVPs and an unfiltered discussion with each other and the audience about the state of the art in NUI design and development. We will share our experiences and ideas, discuss what we think NUI will look like in the near future, and back up our statements with cutting-edge demonstrations prepared by the panelists involving combinations of Microsoft Surface 2.0, Kinect, and Windows Phone 7. We, as Surface MVPs think we are more than just Surface oriented. We like to think we are more NUI MVP’s. But since that’s not a technology with Microsoft you can’t actually become a NUI MVP so Surface is the one that comes the closest. We are currently working on the details of our session but believe me: it will blow you away. Several people we talked to have said this could potentially be the best session of Mix. Quite a challenge, but we’re up for it! Of course I won’t be telling you exactly what we’re going to do in Las Vegas but rest assured that when you visit our session you’ll leave with a lot of new ideas and hopefully be inspired to bring into practice what you’ve seen. Even if the technology we’ll show you isn’t readily available yet. So, if you are in Las Vegas between April 12th and 14th, please join Joshua Blake, Neil Roodyn, Rick Barraza, Bart Roozendaal, Josh Santangelo, Nicolas Calvi and myself for some NUI fun! See you in Vegas! Tags van Technorati: mix11,las vegas,surface,nui,kinecct

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  • How to sort a ListView control by a column in Visual C#

    - by bconlon
    Microsoft provide an article of the same name (previously published as Q319401) and it shows a nice class 'ListViewColumnSorter ' for sorting a standard ListView when the user clicks the column header. This is very useful for String values, however for Numeric or DateTime data it gives odd results. E.g. 100 would come before 99 in an ascending sort as the string compare sees 1 < 9. So my challenge was to allow other types to be sorted. This turned out to be fairly simple as I just needed to create an inner class in ListViewColumnSorter which extends the .Net CaseInsensitiveComparer class, and then use this as the ObjectCompare member's type. Note: Ideally we would be able to use IComparer as the member's type, but the Compare method is not virtual in CaseInsensitiveComparer , so we have to create an exact type: public class ListViewColumnSorter : IComparer {     private CaseInsensitiveComparer ObjectCompare;     private MyComparer ObjectCompare;     ... rest of Microsofts class implementation... } Here is my private inner comparer class, note the 'new int Compare' as Compare is not virtual, and also note we pass the values to the base compare as the correct type (e.g. Decimal, DateTime) so they compare correctly: private class MyComparer : CaseInsensitiveComparer {     public new int Compare(object x, object y)     {         try         {             string s1 = x.ToString();             string s2 = y.ToString();               // check for a numeric column             decimal n1, n2 = 0;             if (Decimal.TryParse(s1, out n1) && Decimal.TryParse(s2, out n2))                 return base.Compare(n1, n2);             else             {                 // check for a date column                 DateTime d1, d2;                 if (DateTime.TryParse(s1, out d1) && DateTime.TryParse(s2, out d2))                     return base.Compare(d1, d2);             }         }         catch (ArgumentException) { }           // just use base string compare         return base.Compare(x, y);     } } You could extend this for other types, even custom classes as long as they support ICompare. Microsoft also have another article How to: Sort a GridView Column When a Header Is Clicked that shows this for WPF, which looks conceptually very similar. I need to test it out to see if it handles non-string types. #

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  • Debugging .NET code called from X++ code in AX 2012

    - by ssmantha
    A very intriguing issue came to me to debug .Net code called from X++ code in AX 2012. This was indeed a challenge to be nailed down. Luckily the tools and some concepts helped me to achieve this task. Here it goes... We need to do a seamless debugging from AX debugger to Visual Studio back and forth. To enable this we need to first see if the dll to be debug is present in GAC then we might need to uninstall it from it due to the order of preference .NET loads the assemblies. The assemblies are first loaded from GAC and then the runtime checks for Public and Private Assemblies. Since the assembly in GAC is always compiled with runtime optimizations it is difficult to debug. We need to unhook this assembly from GAC and then move further relying on >NET assembly loading patterns. Step 1: Remove the target assembly to debug from GAC. Before that stop all the AOS servers and close all the instances of programs which rely on AOT e.g. all clients and even visual studio now. Step 2: Build your sample code which is present in AOT in debug mode and get the dll file along with PDB files. Step 3: Place these files in the Server\..\Bin and Client\bin directories of AX installation. Step 4: Configure Visual Studio: Step 4.1: Configure Debugging Options. In Visual Studio Go to Debug -> Options and Settings -> Debug node -> General sub node and disable “Enable Just My Code (managed)” Step 4.2: Specify the symbol loading directory options. Specify the locations for Client bin and server bin directories of the installation, remember to specify the correct instance of Server bin directory corresponding to your AOS. Step 4.3: Configure the project for debugging Step 5: Ready to go place your breakpoints in X++ and in .Net wherever necessary before this process... Run the Visual studio project and it will invoke the AX client with your breakpoint hitting X++ code.. and when you do a step-in using F11 the Visual studio debugger will be active and from here onwards you would be able to debug the complete flow. Debugging in seamless manner across debuggers is really very good feature and mostly underutilized, but by doing so we can have improved troubleshooting and saves a hell lot of time.. Stay tuned for more in Advanced Debugging..

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  • ArchBeat Link-o-Rama for 2012-04-11

    - by Bob Rhubart
    Oracle Technology Network Developer Day: MySQL - New York www.oracle.com Wednesday, May 02, 2012 8:00 AM – 4:30 PM Grand Hyatt New York 109 East 42nd Street, Grand Central Terminal New York, NY 10017 OTN Architect Day - Reston, VA - May 16 www.oracle.com The live one-day event in Reston, VA brings together architects from a broad range of disciplines and domains to share insights and expertise in the use of Oracle technologies to meet the challenges today’s solution architects regularly face. Registration is free, but seating is limited. InfoQ: Seven Secrets Every Architect Should Know www.infoq.com Frank Buschmann’s secrets: User Tasks-based Design, Be Minimalist, Ensure Visibility of Domain Concepts, Use Uncertainty as a Driver, Design Between Things, Check Assumptions, Eat Your Own Dog Food. Roadmaps for the IT shop’s evolution | Andy Mulholland www.capgemini.com Andy Mulholland discusses "the challenge of new technology and the disruptive change it brings, together with the needs to understand and plan, or even try to gain control of end-users implementations." Drive Online Engagement with Intuitive Portals and Websites | Kellsey Ruppel blogs.oracle.com "The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance," says WebCenter blogger Kellsey Ruppel. "And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more." New Exadata Customer Cases | Javier Puerta blogs.oracle.com Javier Puerta shares links to four new customer use cases featuring details on the solutions implemented at each of these sizable companies. Invoicing: It's time to catch up! | Jesper Mol www.nl.capgemini.com Capgemini's Jesper Mol diagrams an e-invoicing solution that includes Oracle Service Bus. Using SAP Adapter with OSB 11g (PS3) | Shub Lahiri blogs.oracle.com Shub Lahiri shares a brief overview outlining the steps required to build such a simple project with Oracle Service Bus 11g and SAP Adapter for the PS3 release. Northeast Ohio Oracle Users Group 2 Day Seminar - May 14-15 - Cleveland, OH www.neooug.org More than 20 sessions over 4 tracks, featuring 18 speakers, including Oracle ACE Director Cary Millsap, Oracle ACE Director Rich Niemiec, and Oracle ACE Stewart Brand. Register before April 15 and save. Thought for the Day "Today, most software exists, not to solve a problem, but to interface with other software." — I. O. Angell

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  • Travelling MVP #2: Community event at Bucharest, Romania

    - by DigiMortal
    My second trip was to DevReach with two stops. My first stop was at Bucharest where I met with my friend Dimitar Georgiev who is one of authors of Gym Realm service. Romanian MVP Andrei Ignat was our host there and organized meeting with local community guys. With me – it was first time in my life – was one more guy from Estonia visiting DevReach and he made the whole trip with me. Bucharest We arrived to Bucharest 29.09 at night. We stayed at Hotel Michelangelo. It’s small hotel with nice rooms, free WiFi and very good service. Although my room was on the first floor there was no street noise. We visited one restaurant that offers national cuisine and it was really great. Next day we went out with local guys and had some beers in “old town”. Bucharest “old town” is nice and cozy. There are many bars open and I am sure everybody will find there some very okay place. After supper we visited one warm karaoke bar where we had beers with local guys. Andrei Ignat – karaoke star Agu Suur and Andrei Ion Rinea enjoying karaoke and tequila Community event Next day we had community event. I made my session about ASP.NET Web API and Dimitar told about how to port ASP.NET web applications to cloud environment. Sessions were held at study class of one local company. Dimitar Georgiev speaking about porting web apps to Windows Azure. As it was usual community evening and not some bigger event there were about 12 guys attending from Bucharest. There were both IT-PROs and developers and one nice thing about Bucharest community is that they are listening to you very well and they ask questions if something is unclear or if you slide over from topic they are interested in. Okay, we tried to keep up good tempo so people stay awake and I think we succeeded. After sessions we went all together to local Piranha pub that was near event venue. We had some beers with local guys and talked with them on different technology topics. It was another good and interesting evening at Bucharest. I want to go back there for sure. As it was my first trip to Bucharest and mostly I gathered experiences I think my next community trip there will be way stronger. I take it as a challenge. Plus – I have there some new friends and I want to meet them too – be it community event or not. :)

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  • BPM ADF Task forms. Checking whether the current user is in a BPM Swimlane

    - by Christopher Karl Chan
    @page { margin: 0.79in } P { margin-bottom: 0.08in } --Focus So this blog entry will focus on BPM Swimlane roles and users from a ADF context. So we have an ADF Task Details Form and we are in the process of making it richer and dynamic in functionality. A common requirement could be to dynamically show different areas based on the user logged into the workspace. Perhaps even we want to know even what swim-lane role the user belongs to. It is is a little bit harder to achieve then one thinks unless you know the trick. The Challenge The tricky part here is that the ADF Task Details Form is in fact part of a separate J2EE application to the main workspace. So if you try to use Java or Expression Language to get the logged in user you will only find anonymous and none of the BPM Roles you will be expecting. So what to do? The Magic First add the BC4J Security library to your view project. Then Restart JDeveloper. Now find the web.xml file in the view project of your ADF Task Details Application and look for the JpsFilter section. Then add in the following section. <init-param> <param-name>application.name</param-name> <param-value>OracleBPMProcessRolesApp</param-value></init-param> This will link your application to that of the BPM workspace. Then in your dynamic part of your ADF form you can now check whether the user logged into the BPM Workspace belongs in a BPM swim-lane in any BPM process. The best way to do this is by using expression language in the JSF page itself. Here I am simply changing the rendered flag to either true or false and thereby hiding or showing a section. Perhaps you are re-using the same form for a task in an approver swim-lane and ordinary user swimlane. So we only want the approver to see this field. So call the built in function to check if the user is a member of the BPM swim-lane role. The name of the role must be of the syntax BPMProject.RoleName <af:outputText value="This will only be rendered when the user is part of the BPM Swimlane Role rendered="#{securityContext.userInRole['BPMProjectName.Rolename']}"/> Now you must redeploy your ADF Task Form project Now (in the image above) the text will ONLY get rendered in the Task Details Form only if the user logged into the workspace is a member of the swimlane Unsecure of the BPM project SimpleTask

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  • Developer – Cross-Platform: Fact or Fiction?

    - by Pinal Dave
    This is a guest blog post by Jeff McVeigh. Jeff McVeigh is the general manager of Performance Client and Visual Computing within Intel’s Developer Products Division. His team is responsible for the development and delivery of leading software products for performance-centric application developers spanning Android*, Windows*, and OS* X operating systems. During his 17-year career at Intel, Jeff has held various technical and management positions in the fields of media, graphics, and validation. He also served as the technical assistant to Intel’s CTO. He holds 20 patents and a Ph.D. in electrical and computer engineering from Carnegie Mellon University. It’s not a homogenous world. We all know it. I have a Windows* desktop, a MacBook Air*, an Android phone, and my kids are 100% Apple. We used to have 2.5 kids, now we have 2.5 devices. And we all agree that diversity is great, unless you’re a developer trying to prioritize the limited hours in the day. Then it’s a series of trade-offs. Do we become brand loyalists for Google or Apple or Microsoft? Do we specialize on phones and tablets or still consider the 300M+ PC shipments a year when we make our decisions on where to spend our time and resources? We weigh the platform options, monetization opportunities, APIs, and distribution models. Too often, I see developers choose one platform, or write to the lowest common denominator, which limits their reach and market success. But who wants to be ?me too”? Cross-platform coding is possible in some environments, for some applications, for some level of innovation—but it’s not all-inclusive, yet. There are some tricks of the trade to develop cross-platform, including using languages and environments that ?run everywhere.” HTML5 is today’s answer for web-enabled platforms. However, it’s not a panacea, especially if your app requires the ultimate performance or native UI look and feel. There are other cross-platform frameworks that address the presentation layer of your application. But for those apps that have a preponderance of native code (e.g., highly-tuned C/C++ loops), there aren’t tons of solutions today to help with code reuse across these platforms using consistent tools and libraries. As we move forward with interim solutions, they’ll improve and become more robust, based, in no small part, on our input. What’s your answer to the cross-platform challenge? Are you fully invested in HTML5 now? What are your barriers? What’s your vision to navigate the cross-platform landscape?  Here is the link where you can head next and learn more about how to answer the questions I have asked: https://software.intel.com/en-us Republished with permission from here. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Intel

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  • ArchBeat Link-o-Rama for 2012-07-11

    - by Bob Rhubart
    Is the future of retail showrooming? | GigaOm "The digital shopper isn’t just digital and she expects to be served seamlessly across all channels, physical and digital," reports GigaOm. Twenty years into the Internet era and the changes just keep coming. Solution architects take note... Agile Bureaucracy: When Practices become Principles | Jim Highsmith.com "Principles and values are a critical part of keeping individuals in organizations aligned and engaged," says Agile guru Jim Highsmith, "but the more pseudo-principles are piled on top of principles, the less and less organizations are able to adapt." Oracle Fusion Applications 11g Basics | Michel Schildmeijer "We are trying to build up a Oracle Fusion Apps environment on a Exalogic system, though still on bare metal, because officially there still is no Oracle VM available yet on Exalogic," says Michel Schildmeijer, an Oracle Fusion Middleware Architect at Qualogy. "It is a bit of a challenge, but getting to know the basics and which components the install, build and configure phase use, might bring you a step further on the way." Process Centric Banking: Loan Origination Solution | Manish Palaparthy This interesting, detailed post by Manish Palaparthy explains the process behind the execution of a proof-of-concept for a Fusion Middleware-based loan-origination solution for a bank. The solution incorporates Oracle BPM Suite, Webcenter, and ADF technolgies in a SOA infrastructure. How eBay and Facebook are Cleaning Up Data Centers | Amy Gallo - HBR The Cloud has needs! As reported by Amy Gallo in an article in the Harvard Business Review, "The electricity demand of data centers and the telecommunications network is rivaling that of most nations. If the cloud were itself a country, it would rank fifth in the world on energy demand behind the U.S., China, Russia, and Japan." Do WebLogic configuration from ANT | Edwin Biemond "With WebLogic WLST you can script the creation of all your Application DataSources or SOA Integration artifacts( like JMS etc)," says Oracle ACE Edwin Biemond. "This is necessary if your domain contains many WebLogic artifacts or you have more then one WebLogic environment. If so, you want to script this so you can configure a new WebLogic domain in minutes and you can repeat this task with always the same result." Oracle Special-Edition E-Book: Cloud Architecture for Dummies Learn how to architect and model your cloud implementation to drive efficiency and leverage economies of scale with Cloud Architecture for Dummies, a free Oracle e-book. (Registration required.) Thought for the Day "One of the best things to come out of the home computer revolution could be the general and widespread understanding of how severely limited logic really is." — Frank Herbert Source: SoftwareQuotes.com

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  • Updates about Multidimensional vs Tabular #ssas #msbi

    - by Marco Russo (SQLBI)
    I recently read the blog post from James Serra Tabular model: Not ready for prime time? (read also the comments because there are discussions about a few points raised by James) and the following post from Christian Wade Multidimensional or Tabular. In the last 2 years I worked with many companies adopting Tabular in different scenarios and I agree with some of the points expressed by James in his post (especially about missing features in Tabular if compared to Multidimensional), but I strongly disagree in others. In general, Tabular is a good choice for a new project when: the development team does not have a good knowledge of Multidimensional and MDX (DAX is faster to learn, not so easy as it is sold by MS, but definitely easier than MDX) you don’t need calculations based on hierarchies (common in certain financial applications, but not so common as it could seem) there are important calculations based on distinct count measures there are complex calculations based on many-to-many relationships Until now, I never suggested to migrate an existing Multidimensional model to a Tabular one. There should be very important reasons for that, such as performance issues in distinct count and many-to-many relationships that cannot be easily solved by optimizing the Multidimensional model, but I still never encountered this scenario. I would say that in 80% of the new projects, you might use either Multidimensional or Tabular and the real difference is the time-to-market depending on the skills of the development team. So it’s not strange that who is used to Multidimensional is not moving to Tabular, not getting a particular benefit from the new model unless specific requirements exist. The recent DAXMD feature that allows using SharePoint Power View on Multidimensional is a really important one, even if I’d like having also Excel Power View enabled for this scenario (this should be just a question of time). Another scenario in which I’m seeing a growing adoption of Tabular is in companies that creates models for their product/service and do that by using XMLA or Tabular AMO 2012. I am used to call them ISVs, even if those providing services cannot be really defined in this way. These companies are facing the multitenancy challenge with Tabular and even if this is a niche market, I see some potential here, because adopting Tabular seems a much more natural choice than Multidimensional in those scenario where an analytical engine has to be embedded to deliver one of the features of a larger product/service delivered to customers. I’d like to see other feedbacks in the comments: tell your story of choosing between Tabular and Multidimensional in a BI project you started with SQL Server 2012, thanks!

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  • Creating a Strong Bridge to the Post PC World

    - by Webgui
    Moving from location to location requires strong roads.  When crossing a barrier though, like a body of water or valley, we are required to build a strong bridge to get us from point A to point B in a way that is fast, safe, and easy.Yet we are not talking here about driving a car or riding a bus.  As we in the computing world are evidencing the move to the post-PC era, modernizing and migrating legacy applications to harness the power of HTML5 web, cloud and mobile is one of the most difficult challenges enterprises have faced.  Constant technological changes have weakened the business value of legacy systems, which have been developed over the years through huge investments.  There are several risks of course in this move.  Do you choose to simply rewrite code of legacy apps and transform them to HTML5 one by one?  This is quite expensive (according to research firm Gartner, the cost is $6 - $26 per line of code).  Of course, the pace of the rewriting process is very slow – around 170 lines per day for each developer – which slows down business productivity in a world in which no organization can afford to fall behind.  Other questions include whether the new cloud-based apps will have the same functionality as the trusted applications that worked for you for years.  How will the user experience be affected?  And of course, what about data security?  So we are faced with the challenge of building a sturdy bridge to stabilize our move in order to allow us to confidently and easily move our legacy applications into the post-PC era.   We at Gizmox are excited to release the first downloadable Community Technology Preview (CTP) of our Instant CloudMove Transposition Studio.Developers: To download the tool, and try it out for yourself, please visit http://www.visualwebgui.com/download.aspx.The CTP is the first and only tool-based solution allowing any Microsoft Visual Studio developer to extend VB6 and .NET enterprise client/server applications into HTML5 web, cloud and mobile applications, including the ability to upgrade their code and UI while doing so.   It is the only solution to fully replicate enterprise desktop applications behavior in the post-PC era.  With Instant CloudMove, the transposed application is available on any mobile or tablet device, browser and across any client operating system. Moreover, the extended application logic and data remains on the server behind the fire-wall and therefore the application’s front end is secured-by-design.   We would love for you to try out the tool for yourselves and let us know what you think.  How are you finding the move?

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  • The Numbers of Customer Experience

    - by Christie Flanagan
    This week, we’ll be continuing our conversations about Customer Experience (CX) on the Oracle WebCenter blog.  While we all know that customer experience is critically important for acquiring new customers and engendering long term brand loyalty, I thought we could kick this week off by taking a look at the numbers of customer experience.   I’m sure you’ll agree that nothing quite puts things into perspective like numbers and figures. A whopping 86% of consumers say that they are willing to pay more for a better customer experience.  But many companies are failing to step up to the challenge.  And when companies fail deliver on customer experience expectations, they leave money on the table. A huge percentage of customers, 89%, begin doing business with a competitor following a poor customer experience. Breaking up isn’t hard to do and today’s empowered customers have no qualms about taking their business elsewhere when their expectations for customer experience are not met. Over a quarter of consumers, 26%, posted a negative comment on a social networking site like Facebook or Twitter following a poor customer experience. Today, individual customer service failures have the ability to easily snowball.  An unsatisfied customer has the ability to easily share their rancor with their entire social network and chip away at your brand’s reputation. A large number of consumers, 79%,  who shared complaints about poor customer experience online had their complaints ignored.  Companies ignore customer complaints at their own peril.  And unsatisfied customers, when handled effectively, have the potential to become advocates for your brand.  Of the 21% of consumers who did get responses to complaints, more than half had positive reactions to the same company about which they were previously complaining. Half of consumers will give a brand only a week to respond to a question before they stop doing business with them.  The clock is ticking when customers have questions about your brand and a week is an eternity in the realm of customer experience.  The source for these stats is the 2011 Customer Experience Impact (CEI) Report, which explores the relationship between consumers and brands.  The report is based on a survey commissioned by RightNow (acquired by Oracle in 2012) and conducted by Harris Interactive. If you’re interested in seeing more facts and figures about customer experience, download the full report.

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  • Synchronizing ODSEE and OUD

    - by Etienne Remillon
    When it comes to synchronizing between ODSEE and OUD, what should be the best options ? Couple  options are available - Use one of OUD internal capability called Replication Gateway - Use our synchronization tool called Directory Integration Platform part of Oracle Directory Services Plus - Manuel export and import Let's check pro and cons on each method. Replication Gateway is the natural, out of the box solution to perform the task. We created this as a feature of OUD because it works at our replication protocol level. The gateway perform the required adaptation between the ODSEE's replication protocol and OUD's one. The benefits of doing this is that it provide strong consistency between the to type of directories. This fully leverage conflict management implemented in the replication protocols to ensure that changes are applied in a coherent and ordered manner. It does not require specific modification on existing ODSEE production instances such as turning on "retro changelog". Changes are propagated at near speed of replication in both directions. Replication Gateway can also synchronize information that are stored internally in the directory server such as "xxxxx" account locking managed at ODSEE server level and not via the nsyyyy attribute. OUD replication gateway does no require any specific tools or installation specific procedure. It is manged like other OUD component with monitoring and configuration via the standard console. OUD Replication Gateway does not perform adaptation between ODSEE and OUD. Using Directory Integration Protocol as external component to OUD, brings flexibility in remapping and transformations between ODSEE and OUD. There is a price to pay in using DIP to perform the synchronization task. You will have to turn on the retro change log to get access to changes on the ODSEE side (this will impact disk and CPU usage and performances which could be a serious challenge for your existing ODSEE environment (if you have not provisioned additional hardware and instances). You will not benefits of conflict resolution management and this might have to be addressed at application level, which is not always possible to implement. Using export and import seams very simple, but this methodology cannot ensure an highly available deployment with up to date entries on booth sides. This solution can be used if full HA with up-to-date data is not needed (during synchronization time). It often used  if data-cleaning need to take place to avoid polluting a new environment with old un-necessary data.

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  • Purple Cows, Copernicus, and Shampoo – Lessons in Customer Experience

    - by Christina McKeon
    What makes a great customer experience? And, why should you or your organization care? These are the questions that set the stage for the Oracle Customer Experience Summit, which kicked off yesterday in San Francisco. Day 1: The first day was filled with demos and insights from customer experience experts and Oracle customers sharing what it takes to deliver great customer experiences. Author Seth Godin delivered an entertaining presentation that included an in-depth exploration of the always-connected, always-sharing experience revolution that we are witnessing and yes, talked about the purple cow. It turns out that customer experience is your way to be the purple cow. Before everyone headed out to see Pearl Jam and Kings of Leon at the Oracle customer appreciation event, the day wrapped up with a discussion around building a customer-centric culture. Where do you start? Whom does it involve? What are some pitfalls to avoid? Day 2: The second day addressed the details behind all the questions brought up at the end of Day 1. Before you start on a customer experience initiative, Paul Hagen noted that you must understand you will forge a path similar to Copernicus. You will be proposing ideas and approaches that challenge current thinking in your organization. Just as Copernicus' heliocentric theory started a scientific revolution, your customer-centric efforts will start an experience revolution. If you think customer experience is like a traditional marketing approach, think again. It’s not about controlling your customers and leading them where you want them to go. It might sound like heresy to some, but your customers are already in control, whether or not your company realizes and acknowledges it. And, to survive and thrive, you'll have to focus on customers by thinking outside-in and working towards a brand that is better and more authentic. We learned how Vail Resorts takes this customer-centric approach. Employees must experience the mountain themselves and understand the experience from the guest’s standpoint. This has created a culture where employees do things for guests that are not expected. We also learned a valuable lesson in designing and innovating customer-centered experiences from Kerry Bodine. First you make the thing, and then you make the thing right. In this case, the thing is customer experience. Getting customer experience right means iterative prototyping and testing of your ideas. This is where shampoo comes in—think lather, rinse, repeat. Be prepared to keep repeating until the customer experience is right. Many of these sessions will be posted to YouTube in the coming weeks so be sure to subscribe to our CX channel.

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  • Is Infiniband going to get squeezed by iWARP and external QPI?

    - by andy.grover
    The Inquirer certainly thinks so.However, I'm not so sure it makes sense to compare Infiniband to an as-yet-unannounced optical external QPI. QPI is currently a processor interconnect. CPUs, RAM, and devices connected by it are conceptually part of the same machine -- they run a single OS, for example. They are both "networks" or "fabrics" but they have very different design trade-offs.Another widely-used bus in the system is closer to Infiniband than QPI -- PCI Express. Isn't it more likely that PCIe could take on IB? There are companies already who have solutions that use external PCI Express for cluster interconnect, but these have not gained significant market share. Why would QPI, a technology whose sweet spot is even further from Infiniband's than PCIe, be able to challenge Infiniband? It's hard to speculate without much information, but right now it doesn't seem likely to me.The other prediction made in the article is that Intel's 10GbE iWARP card could squeeze IB on the low end, due to its greater compatibility and lower cost.It's definitely never a good idea to bet against Ethernet when it comes to mass-market, commodity networking. Ethernet will win. 10GbE will win. But, there are now two competing ways to implement the low-latency RDMA Verbs interface on top of Ethernet. iWARP is essentially RDMA over TCP/IP over Ethernet. The new alternative is IBoE (Infiniband over Ethernet, aka RoCEE, aka "Rocky"). This encapsulates the IB packet protocol directly in the Ethernet frame. It loses the layer 3 routability of iWARP, but better maintains software compatibility with existing apps that use IB, and is simpler to implement in both software and hardware. iWARP has a substantial head start, but I believe that IBoE silicon will eventually be cheaper, and more likely to be implemented in commodity Ethernet hardware.I think IBoE is going to take low-end market share from traditional IB, but I think this is a situation IB hardware vendors have no problem accepting. Commoditized IBoE NICs invite greater use of RDMA features, and when higher performance is needed, customers can upgrade to "real" IB, maintaining IB's justification for higher prices. (IB max interconnect speeds have historically been 2-4x higher than Ethernet, and I don't see that changing.)(ObDisclosure: My current employer now sells IB hardware. I previously also worked at Intel. My opinions are my own, duh.)

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  • A "First" at Oracle OpenWorld

    - by Kathryn Perry
    A guest post by Adam May, Director, Fusion CRM, Oracle Applications Development There are always firsts at OpenWorld. These firsts keep the conference fresh and are the reason people come back year after year. An important first this year is our Fusion CRM customers who are using the product and deriving real benefit from Fusion CRM. Everyone can learn from and interact with them -- including us!  We love talking to customers, especially those who are using our solutions in unexpected ways because they challenge us! At previous OpenWorlds, we presented our overall Fusion vision and our plans for Fusion CRM. Those presentations helped customers plan their strategies and map out their new release uptakes. Fast forward to March of this year when the first Fusion CRM customer went live. Since then we've watched the pace of go-lives accelerate every single month. Now we're at the threshold of another OpenWorld -- with over 45,000 attendees, 2,500 sessions and LOTS of other activities. To avoid having our customers curl into a ball with sensory overload, we designed a Focus On Document to outline the most important Fusion CRM activities. Here are some of the highlights: Anthony Lye's "Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap" on Monday at 3:15 p.m. The CRM Pavilion, open in Moscone West from Monday through Wednesday; features our strategic Fusion CRM partners and provides live demonstrations of their capabilities General Session: "Oracle Fusion CRM--Improving Sales Effectiveness, Efficiency, and Ease of Use" on Tuesday at 11:45 a.m.; features Anthony Lye and Deloitte "Meet the Fusion CRM Experts" on Tuesday at 5:00 p.m.; this session gives customers the opportunity to interact one-on-one with Fusion experts divided into eight categories of expertise CRM Social Reception on Tuesday from 6-8 p.m.; there's no better way to spend the early evening than discussing Fusion CRM with Oracle experts and strategic partners over appetizers and drinks Wednesday night is Oracle's Customer Appreciation event; enjoy Pearl Jam, Kings of Leon, etc. beginning at 7:30 p.m. at Treasure Island Be sure to drink plenty of water before sleeping Wednesday night and don't stay out too late because we have lots of great content on Thursday; at the top of the list is "Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement" at 11:15 a.m. We hope you have a fantastic experience at OpenWorld 2012! And here's a little video treat to whet your appetite: http://www.youtube.com/user/FusionAppsAtOracle

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