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• Low graphics mode error on startup with NVIDIA graphics (12.04 LTS )

  - by champost

  My problem is similar to two other posts concerning ATI cards and 12.04 LTS: Post1 & Post2. In my case I use a Dell Precision M4300 laptop which uses a NVidia Quadro FX 880M. Doing a lspci | grep VGA gave me this: 01:00.0 VGA compatible controller: NVIDIA Corporation GT216 [Quadro FX 880M] (rev a2) My workaround consists of logging in at the console and running sudo start lightdm which works perfectly but I am looking for a better workaround than this ?

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• Cursor running wild, then crashes on an Asus G73sw

  - by Yarchmon

  The cursor sometimes goes wild, I get random clicks, the windows are resizing, the cursor disappears. In the worst case, clicks and keyboards are disabled. I've tried the solution given on doc.ubuntu-fr.org and add tu grub : i8042.nomux=1 i8042.reset=1 in GRUB_CMDLINE_LINUX_DEFAULT But it didn't work What can I do ? Graphic card : Geforce GTX460M. Ubuntu : 11.10 (64 bits). Laptop Asus G73sw Interface : Unity (since 11.10) - didn't get this problem with Gnome before. Complement: when a window is resizing, it gets drag-boxes at every corner, center of sides and center of the window. It looks like my touchpad sends random info, or like a "ghost" touchscreen. lspci result : 00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09) 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port (rev 09) 00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 (rev 04) 00:1a.0 USB Controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 05) 00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05) 00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b5) 00:1c.1 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 (rev b5) 00:1c.3 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 4 (rev b5) 00:1c.5 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 6 (rev b5) 00:1d.0 USB Controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 05) 00:1f.0 ISA bridge: Intel Corporation HM65 Express Chipset Family LPC Controller (rev 05) 00:1f.2 SATA controller: Intel Corporation 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller (rev 05) 00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller (rev 05) 01:00.0 VGA compatible controller: nVidia Corporation GF106 [GeForce GTX 460M] (rev a1) 01:00.1 Audio device: nVidia Corporation GF106 High Definition Audio Controller (rev a1) 03:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01) 04:00.0 USB Controller: Fresco Logic FL1000G USB 3.0 Host Controller (rev 04) 05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 06) Edit 01-09-12: Tried on Ubuntu 2D: the behavior is different: it's like i'm randomly clicking on the workspace switcher icon. In the worst case, it can happen several times in a minute.

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• multiple project [closed]

  - by user1783508

  I want a application in which I can create multiple project ex illustration [-] project 1 requirement arhitecture design test [-] project 2 requirement arhitecture design test create any Uml diagram Ex illustration add class diagram add use case add etc. and many other feature. In other words, I want an application like eclipse but for software documentation namely requirement, design etc.

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• Splitting a texture atlas into seperate images

  - by bigtunacan

  I'm doing a port of an existing game and the designer no longer has all of the original art; he only has the resulting texture atlases he used when developing for iPad. The tool I'm using won't support these files so I need to break them back out into separate PNG files. I'm hoping someone knows of a software tool that does this. PC software would be preferred in this case, but Mac would suffice.

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• Conditional Gridview Text - Checkboxes

  This code sample shows how to either show or make invisible, a checkbox in each row of the Gridview, along with making text conditional, based on certain criteria. In this case, if the Postal code starts with a non-numeric character, we change it to "Alt Text", and we set the Visible property of the checkbox in that row to "False"

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• Helper class to dynamically modify the Location configuration element

  - by anas

  The location element is used to restrict user or role access on a specific path.The path could be a folder,aspx page,ashx,axd or any other file that is handled by ASP.NET runtime. In most cases, you use that element declarativley in the web.config file of your website.In this case, you are declaratively telling the ASP.NET runtime and specifically the UrlAuthorizationModule or the FileAuthorizationModule (depending on the Authentication Mode) to grant/deny the access to that path for the specified...(read more)

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• Manic Monday - More OpenWorld Solaris Sessions: Developers, Cloud, Customer Insights, Hardware Optimization

  - by Larry Wake

  We're overflowing with Monday sessions; literally more than one person can take in. Learn more about what's new in Oracle Solaris Studio, hear about the latest x86 and SPARC hardware optimizations, get some insights on cloud deployment strategies, and find out from your peers what they're doing with Oracle Solaris. If you're an OpenWorld attendee, go to to Schedule Builder to guarantee your space in any session or lab. See yesterday's blog post and the "Focus on Oracle Solaris" guide for even more sessions. Monday, October 1st: 10:45 AM - Maximizing Your SPARC T4 Oracle Solaris Application Performance(CON6382,  Marriott Marquis - Golden Gate C3) Hear how customers and commercial software partners have reached peak performance on SPARC T4 servers and engineered systems with Oracle Solaris Studio and its latest tools for analyzing, reporting, and improving runtime performance: Autoparallelizing, high-performance compilers Performance Analyzer (used to find performance hotspots) Thread Analyzer (to expose data races and deadlocks) Code Analyzer (used to discover latent memory corruption issues) 10:45 Cloud Formation: Implementing IaaS in Practice with Oracle Solaris(CON8787, Moscone South 302) Decisions, decisions--at the same time, we've got a session that covers why Oracle Solaris is the ideal OS for public or private clouds, IaaS or PaaS, with built-in features for elastic infrastructure, unrivaled security, superfast installation and deployment, nonstop availability, and crystal-clear observability. This session will include a customer study on how Oracle Solaris is used in the cloud today to implement the Oracle stack. 12:15 PM - Customer Insight: Oracle Solaris on Oracle Exadata, Oracle Exalogic, and SPARC SuperCluster(CON8760, Moscone South 270) Hear from customers what benefits they have realized from using the Oracle stack on Oracle Exadata and Oracle’s SPARC SuperCluster and from using Oracle Solaris on those engineered systems, taking advantage of built-in lightweight OS virtualization (Zones), enterprise reliability and scale, and other key features. 1:45 PM - Case Study: Mobile Tornado Uses Oracle Technology for Better RAS and TCO?(CON4281, Moscone West 2005) Mobile Tornado develops and markets instant communication platforms, replacing traditional radio networks with cellular networks. Its critical concern is uptime. Find out how they've used Oracle Solaris, Netra SPARC T4, and Oracle Solaris Cluster, including Oracle Solaris ZFS and Zones, for their Oracle Database deployments to improve reliability and drive down cost. 3:15 PM - Technical Panel: Developing High Performance Applications on Oracle Solaris(CON7196, Marriott Marquis - Golden Gate C2) Engineers from the Oracle Solaris, Oracle Database, and Oracle Tuxedo development teams, and Oracle ISV Engineering discuss how they develop high-performance enterprise applications that take advantage of Oracle's SPARC and x86 servers, with Oracle Solaris Studio and new Oracle Solaris 11 features. Topics will include developer tools, parallel frameworks, best practices, and methodologies, as well as insights and case studies on parallelizing and optimizing application performance on Oracle Solaris. Bring your best questions! 3:15 PM -  x86 Power Management with Oracle Solaris: Current State, Opportunities, and Future(CON6271, Moscone West 2012) Another option for this time slot: learn about how Intel Xeon and Oracle Solaris work together to reduce server power consumption. This presentation addresses some of the recent power management improvements in Oracle Solaris, opportunities to further improve energy efficiency, and some future directions for Oracle Solaris power management.

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• Why does switching users completely hang my system every time?

  - by Stéphane

  I have a fresh install of 11.04 64bit, with 2 administrator accounts and 4 normal accounts. The 4 normal accounts (the kids' accounts) don't have passwords, they can login simply by clicking on their names. When any of the users -- either admin or normal -- tries to switch to another account by clicking in the top-right corner of the screen and selecting another user, the screen goes black and the entire system locks up. Even CTRL+ALT+F1 through F7 does nothing. This is reproducible 100% of the time on this system. I can ssh into the box when the console locks up, and by running top, I see that Xorg is consuming about 100% of the CPU. Looking at the output of "ps axfu" in bash while the system is in this "locked up" state, here is the lightdm and X process tree: USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND root 1153 0.0 0.1 183508 4292 ? Ssl Dec26 0:00 lightdm root 2187 0.4 4.6 265976 164168 tty7 Ss+ 00:43 0:21 \_ /usr/bin/X :0 -auth /var/run/lightdm/root/:0 -nolisten tcp vt7 -novtswitch stephane 2612 0.0 0.3 266400 10736 ? Ssl 01:52 0:00 \_ /usr/bin/gnome-session --session=ubuntu stephane 2650 0.0 0.0 12264 276 ? Ss 01:52 0:00 | \_ /usr/bin/ssh-agent /usr/bin/dbus-launch --exit-with-session /usr/bin/gnome-session --session=ubuntu stephane 2703 0.8 3.0 562068 106548 ? Sl 01:52 0:08 | \_ compiz stephane 2801 0.0 0.0 4264 584 ? Ss 01:52 0:00 | | \_ /bin/sh -c /usr/bin/compiz-decorator stephane 2802 0.0 0.3 265744 13772 ? Sl 01:52 0:00 | | \_ /usr/bin/unity-window-decorator ...cut... root 3024 80.6 0.3 107928 13088 tty8 Rs+ 01:53 12:34 \_ /usr/bin/X :1 -auth /var/run/lightdm/root/:1 -nolisten tcp vt8 -novtswitch That last process, pid #3024 in this case, is what has the CPU pegged. In case it matters (I suspect it might) here is what I think may be the relevant information for my video card, taken from /var/log/Xorg.0.log: [ 3392.653] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/extra-modules.dpkg-tmp/modules/extensions/libglx.so [ 3392.653] (II) Module glx: vendor="FireGL - AMD Technologies Inc." [ 3392.653] compiled for 6.9.0, module version = 1.0.0 ... [ 3392.655] (II) LoadModule: "fglrx" [ 3392.655] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/extra-modules.dpkg-tmp/modules/drivers/fglrx_drv.so [ 3392.672] (II) Module fglrx: vendor="FireGL - ATI Technologies Inc." [ 3392.672] compiled for 1.4.99.906, module version = 8.88.7 [ 3392.672] Module class: X.Org Video Driver ... [ 3392.759] (==) fglrx(0): ATI 2D Acceleration Architecture enabled [ 3392.759] (--) fglrx(0): Chipset: "AMD Radeon HD 6410D" (Chipset = 0x9644) Lastly: I did see this posting: Change user on 11.10 hangs system ...but I checked, and the libpam-smbpass package isn't installed on this system.

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• Unit-testing code that relies on untestable 3rd party code

  - by DudeOnRock

  Sometimes, especially when working with third party code, I write unit-test specific code in my production code. This happens when third party code uses singletons, relies on constants, accesses the file-system/a resource I don't want to access in a test situation, or overuses inheritance. The form my unit-test specific code takes is usually the following: if (accessing or importing a certain resource fails) I assume this is a test case and load a mock object Is this poor form, and if it is, what is normally done when writing tests for code that uses untestable third party code?

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• Questions About Oracle Solaris 11 ? Join The Expert Live Chat !

  - by Markus Weber

  Our recent Oracle Solaris Online Forum was quite popular, especially in the number of questions that have been asked, and answered.In case you missed it, make sure to watch the replay(s). Considering that the sheer amount of questions we got during this event, we decided to listen to you again, and give you direct access to several senior Oracle Solaris engineers and product managers, by joining our Oracle Solaris 11 TechTarget Live Chat - June 27, 8am - 11am PT Register Today ! Senior engineers confirmed so far are: Bart Smaalders, Dave Miner, Nicolas Droux, David Comay

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• Webmaster Tools - Preferred Domain and Google entries

  - by xylar

  Our client has two websites with the same content: example.com somethingelse.com When a user searchs in google for "something else" the example.com site appears in the top 10 results on google. What would happen if we switched the preferred domain in webmaster tools to somethingelse.com? Our client is hoping it will replace the "example.com" result with "somethingelse.com" but I assume this is not the case.

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• O'Reilly 50% off selected Training Kit Ebooks to July 5, 2012 at 23:59 PT

  - by TATWORTH

  At http://shop.oreilly.com/category/deals/msp-training-kit-owo.do?code=WKMSPTK, there is 50% off a selection of Microsoft Press Training Kit ebooks" Make the most of your study time with Microsoft Press Training Kit ebooks. Work at your own pace through a series of lessons and reviews that fully cover exam objectives. Then, reinforce and apply your knowledge to real-world case scenarios and practice exercises to maximize your performance on the exams. For one week only, you can save 50% on these ebooks"

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• Google Search Engine Optimization Principles

  Google has come to be seen as the most complicated and innovative search engine as it really armed with an array of anti-spam technology. Google's expanding use of anti-spam features has meant that optimizing websites for Google has become significantly harder and it's now not merely a case of opening your internet sites source files in notepad, including a few key terms into your several HTML tags, uploading your files and looking forward to the results.

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• Building the Website From Scratch

  Almost everyone is building a website these days, but by saying that one is building the website from scratch, he implies that his knowledge on the matter is almost non-existent. In this case, seeking for answers online can overwhelm him with information. Therefore, instead of trying to learn all the processes involved in building the website by reading about it, a better option would be to go ahead at building one and learn the ropes hands on.

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• Is MongoDB a good choice or not for my application?

  - by shubham

  I have a Reporting application which stores the reports in xml format as recieved from source (XML schema is not defined, it can be any format) and those reports contain some keys and values. Like jobid, setid be keys for 1 type of report and userid, groupId for another type of report etc. The type of keys that can be referred from the document is determined by the namespaces used in the xml doc. These keys are stored on the basis of namespace used in the xml document. For e.g. If a tag in xml fragment uses namespace= "myspace1", then I have keys A and B for myspace1 stored in another table. It will fetch those keys from that table for this namespace, look for their values in xml doc and store it in another table along with the pointer to this xml document (Id of a record storing complete xml document in a cell). Use cases: When the user comes and queries for that key and value, I return the document or a set of documents that are having those key/value pairs. When the user comes and queries for a certain key and provide a name for xslt (pre stored), I fetch the set of documents fulfilling that criteria and convert that xml to html with the specified xslt. When the user comes and asks for a particular fragment of a doc then it can fetch a subset from a particular document also. When the user comes and queries for top x values of a certain key, I return the set of documents that are having top 10 values of that key. I am using DB2 database for its support of xml along with relational capabilities. That makes easier for me to run xpath expressions and fetch values of keys and also aggregate a set of documents fullfilling a criteria, all on the database side. Problems: DB2 stores XML doc of upto 2GB in size. Retrieval is very slow. If some thing involves many documents, then it takes significant time for things to show up in browser, and the user has to wait. Can MongoDb help in this case, as it is document oriented? can I do xml related xpath queries and document transformations on db side? Or is it ok to use both in such a case?

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• Modelling highly specific business requirements

  - by AndyBursh

  How can one go about modelling highly specific business requirements, which have no precedent in the system? Take for example the following requirement: When a purchase order contains N lines, is over X value in total and is being recorded against project Y, an email needs to be sent to persons A and B with the details This requirement supplements other requirements surrounding purchase orders, but comes in at a much later date in response to some ongoing problem elsewhere in the business. Persons A and B are not part of any role or group in the system, and don't hold any specific responsibility; they are simply the two people the business has appointed to receive these emails in this very specific case. Projects are also data driven, so project Y has no special properties to distinguish it from any other project. The only way to identify it is to compare its identifier to a magic number. How can one go about modelling this kind of case without introducing too much additional complexity? That I can think of right now, there are a couple of options. Perform the checks and actions inline with the existing code. Here we find the correct spot in the code, check the conditions in the requirement and send the emails to hardcoded addresses. Of course this is fraught with issues. At the very least it stops working if one of these people leaves or changes their email address. At worst you have to ensure that any tests and test data are aware that additional actions are taken for a specific set of criteria. Introduce some form of events system. Here we introduce an eventing system, so that we might react to some event, and fulfil the requirement outside of the usual path of execution. This sounds like a cleaner solution than option 1, but the work involved is ultimately probably slightly overkill for this one small requirement. That said, having it in place does allow the system to handle these kinds of specific requirements consistently and easily in the future. Are there any other (good/better) ways of handling highly specific requirements? I mean other than telling the other parts of the business no!

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• How the make the volume change more gradually?

  - by xio

  So I'm currently using Ubuntu 13.04 on a Lenovo Thinkpad R61i laptop and the problem I have is that the actual sound volume doesn't grow linearly with the change of the volume slider position: in the range from 0% to 75% it grows very slowly, but in the range from 75% to 100% does so very rapidly - so that a small change of the slider's position corresponds to an unproportionally large change in volume. What might be the case and how can I fix it? Used to work well on Ubuntu 11.*

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• A Code Statistics Utility

  - by TATWORTH

  SourceMonitor Beta Test Version 2.6.2.102 At http://www.campwoodsw.com/smbeta.html there is an excellent utility for producing statistics about your code base. This produces very useful statistics about your such as total lines and percentage of documentation. Recently it was extended with a new complexity metric that counts switch statements as one (all case statements within each switch block are ignored)"

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• Marketing Your Home Business Opportunity Online Using SEO

  Search engine optimisation (SEO) should be a crucial element of any online selling tactic. Websites which are not properly optimised for search engines will end in a considerable loss in terms of free advertising which is essentially gained from getting a good ranking by search engines. This post will give basic information on what SEO is and will make a case on why marketing your home online business opportunity requires at least some degree of SEO.

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• How to handle encryption key conflicts when synchronizing data?

  - by Rafael

  Assume that there is data that gets synchronized between several devices. The data is protected with a symmetric encryption algorithm and a key. The key is stored on each device and encrypted with a password. When a user changes the password only the key gets re-encrypted. Under normal circumstances, when there is a good network connection to other peers, the current key gets synchronized and all data on the new device gets encrypted with the same key. But how to handle situations where a new device doesn’t have a network connection and e.g. creates its own new, but incompatible key? How to keep the usability as high as possible under such circumstances? The application could detect that there is no network and hence refuse to start. That’s very bad usability in my opinion, because the application isn’t functional at all in this case. I don’t consider this a solution. The application could ignore the missing network connection and create a new key. But what to do when the application gains a network connection? There will be several incompatible keys and some parts of the underlying data could only be encrypted with one key and other parts with another key. The situation would get worse if there would be more keys than just two and the application would’ve to ask every time for a password when another object that should get decrypted with another key would be needed. It is very messy and time consuming to try to re-encrypt all data that is encrypted with another key with a main key. What should be the main key at all in this case? The oldest key? The key with the most encrypted objects? What if the key got synchronized but not all objects that got encrypted with this particular key? How should the user know for which particular password the application asks and why it takes probably very long to re-encrypt the data? It’s very hard to describe encryption “issues” to users. So far I didn’t find an acceptable solution, nor some kind of generic strategy. Do you have some hints about a concrete strategy or some books / papers that describe synchronization of symmetrically encrypted data with keys that could cause conflicts?

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• NetBeans IDE 7.3 Knows Null

  - by Geertjan

  What's the difference between these two methods, "test1" and "test2"? public int test1(String str) {     return str.length(); } public int test2(String str) {     if (str == null) {         System.err.println("Passed null!.");         //forgotten return;     }     return str.length(); } The difference, or at least, the difference that is relevant for this blog entry, is that whoever wrote "test2" apparently thinks that the variable "str" may be null, though did not provide a null check. In NetBeans IDE 7.3, you see this hint for "test2", but no hint for "test1", since in that case we don't know anything about the developer's intention for the variable and providing a hint in that case would flood the source code with too many false positives:  Annotations are supported in understanding how a piece of code is intended to be used. If method return types use @Nullable, @NullAllowed, @CheckForNull, the value is considered to be "strongly possible to be null", as well as if the variable is tested to be null, as shown above. When using @NotNull, @NonNull, @Nonnull, the value is considered to be non-null. (The exact FQNs of the annotations are ignored, only simple names are checked.) Here are examples showing where the hints are displayed for the non-null hints (the "strongly possible to be null" hints are not shown below, though you can see one of them in the screenshot above), together with a comment showing what is shown when you hover over the hint: There isn't a "one size fits all" refactoring for these various instances relating to null checks, hence you can't do an automated refactoring across your code base via tools in NetBeans IDE, as shown yesterday for class member reordering across code bases. However, you can, instead, go to Source | Inspect and then do a scan throughout a scope (e.g., current file/package/project or combinations of these or all open projects) for class elements that the IDE identifies as potentially having a problem in this area: Thanks to Jan Lahoda, who reports that this currently also works in NetBeans IDE 7.3 dev builds for fields but that may need to be disabled since right now too many false positives are returned, for help with the info above and any misunderstandings are my own fault!

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• How to properly do weapon cool-down reload timer in multi-player laggy environment?

  - by John Murdoch

  I want to handle weapon cool-down timers in a fair and predictable way on both client on server. Situation: Multiple clients connected to server, which is doing hit detection / physics Clients have different latency for their connections to server ranging from 50ms to 500ms. They want to shoot weapons with fairly long reload/cool-down times (assume exactly 10 seconds) It is important that they get to shoot these weapons close to the cool-down time, as if some clients manage to shoot sooner than others (either because they are "early" or the others are "late") they gain a significant advantage. I need to show time remaining for reload on player's screen Clients can have clocks which are flat-out wrong (bad timezones, etc.) What I'm currently doing to deal with latency: Client collects server side state in a history, tagged with server timestamps Client assesses his time difference with server time: behindServerTimeNs = (behindServerTimeNs + (System.nanoTime() - receivedState.getServerTimeNs())) / 2 Client renders all state received from server 200 ms behind from his current time, adjusted by what he believes his time difference with server time is (whether due to wrong clocks, or lag). If he has server states on both sides of that calculated time, he (mostly LERP) interpolates between them, if not then he (LERP) extrapolates. No other client-side prediction of movement, e.g., to make his vehicle seem more responsive is done so far, but maybe will be added later So how do I properly add weapon reload timers? My first idea would be for the server to send each player the time when his reload will be done with each world state update, the client then adjusts it for the clock difference and thus can estimate when the reload will be finished in client-time (perhaps considering also for latency that the shoot message from client to server will take as well?), and if the user mashes the "shoot" button after (or perhaps even slightly before?) that time, send the shoot event. The server would get the shoot event and consider the time shot was made as the server time when it was received. It would then discard it if it is nowhere near reload time, execute it immediately if it is past reload time, and hold it for a few physics cycles until reload is done in case if it was received a bit early. It does all seem a bit convoluted, and I'm wondering whether it will work (e.g., whether it won't be the case that players with lower ping get better reload rates), and whether there are more elegant solutions to this problem.

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• Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

  - by Richard Lefebvre

  At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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• Find Column in All Databases

  - by Derek Dieter

  Occasionally, there comes a requirement to search all databases on a particular server for either columns with a specific name, or columns relating to a specific subject. In the most recent case, I had to find all similar columns in all databases because the company plans to change the datatype of these columns. [...]

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• Need help starting with DSL for charts/graphs

  - by Rex M

  I am unaware of any established work into Domain Specific Languages for describing charts / graphs. I am looking for specific answers of "yes, something like that exists (here)". To help be clear, in case I am possibly using the wrong verbiage to describe it, to me a DSL for charts would most certainly include: A grammar for describing the shape of an expected data set A grammar for describing a pipeline of behaviors that render an output Abstract / high-level enough to be mappable to most tool-specific grammars, such as Excel, Highchart, matplotlib, etc.

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