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  • Collision library for bullet hell in Python

    - by darkfeline
    I am making a bullet hell game in Python and am looking for a suitable collision library, taking the following into consideration: The library should do 2D polygon collision. It should be very fast. As a bullet hell game, I expect to do collision checks between hundreds, likely thousands of objects every frame at a consistent 60fps. Good documentation Permissive license (like MIT, not GPL) I am also considering writing my own library in C/C++ and wrapping with python ctypes in the event that no such library exists, though I do not have experience with collision detection algorithms, so I am not sure if this would be more trouble than it's worth. Could someone provide some guidance on this matter?

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  • Yet another ADF book - Oracle ADF Real World Developer’s Guide

    - by Chris Muir
    I'm happy to report that the number of ADF published books is expanding yet again, with this time Oracle's own Jobinesh Purushothaman publishing the Oracle ADF Real World Developer’s Guide.  I can remember the dim dark days when there was but just 1 Oracle book besides the documentation, so today it's great to have what I think might be the 7 or 8th ADF book publicly available, and not to forgot all our other technical docs too. Jobinesh has even published some extra chapters online that will give you a good taste of what to expect.  If you're interested in positive reviews, the ADF EMG already has it's first happy customer. Now to see if I can get Oracle to expense me a copy.

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  • Ubuntu Server 14.04 Apache 2.4 TLSv1.2/TLSv1.1 support

    - by Jan
    Recently I upgraded my server from Ubuntu Server 12.04 to Ubuntu Server 14.04 by means of a new installation from scratch. Only one problem remains. In 12.04 Apache 2.2 with mod_ssl supported TLS version 1, 1.1 and 1.2. After upgrading to 14.04 and Apache 2.4, Apache only supports TLS version 1, support for 1.1 and 1.2 is missing. I followed both the migration guide for 2.2 - 2.4 (no changes to the mod_ssl settings) as well as the documentation of mod_ssl regarding the SSLProtocol configuration option. Both SSLProtocol TLSv1.2 TLSv1.1 TLSv1 and SSLProtocol TLSv1.2 do not work. Is there any way to convince Apache to support the new TLS versions as well? Problem seems to be solved now without any change from my side. Apparently libssl was initially compiled without TLSv1.1/TLSv1.2 support.

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  • Using the AccountsService API with Python

    - by pabluk
    I'm writing an application for the Ubuntu app showdown and I try to read/write the user's profile picture using this >>> from gi.repository import AccountsService, GLib >>> current_user = GLib.get_user_name() >>> user = AccountsService.UserManager.get_default().get_user(current_user) >>> print user.get_icon_file() None >>> print user.get_user_name() None But apparently does not work. Is there another way to use AccountsService with Python? I could not find more documentation about AccountsService and Python.

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  • 3D transformations in WPF & DirectX/Direct3D or OpenGL

    - by user2723417
    I need your help with 3D transformations. I have a sphere and I want to deform it by a mouse click or a mouse move. I want to make a furrow or to bite off a piece of the sphere without any breaks of 3D material. It is possible in WPF, but if the quantity of 3D points is more then 25 000, it creates some freezes in a dynamic mode (animation breaks), because the object of MeshGeometry3D class should be reconstructed every time to stop the breaks of 3D material. Give me advice about tools for the realization of my task. Maybe it can be done with the help of DirectX/Direct3D or OpenGL? I am a newcomer in these collections of APIs, but I would like to study them. I need to integrate the process of transformation in WPF application.

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  • Sony VAIO with Insyde H2O EFI bios will not boot into GRUB EFI

    - by Rohan Dhruva
    I bought a new Sony Vaio S series laptop. It uses Insyde H2O BIOS EFI, and trying to install Linux on it is driving me crazy. root@kubuntu:~# parted /dev/sda print Model: ATA Hitachi HTS72756 (scsi) Disk /dev/sda: 640GB Sector size (logical/physical): 512B/4096B Partition Table: gpt Number Start End Size File system Name Flags 1 1049kB 274MB 273MB fat32 EFI system partition hidden 2 274MB 20.8GB 20.6GB ntfs Basic data partition hidden, diag 3 20.8GB 21.1GB 273MB fat32 EFI system partition boot 4 21.1GB 21.3GB 134MB Microsoft reserved partition msftres 5 21.3GB 342GB 320GB ntfs Basic data partition 6 342GB 358GB 16.1GB ext4 Basic data partition 7 358GB 374GB 16.1GB ntfs Basic data partition 8 374GB 640GB 266GB ntfs Basic data partition What is surprising is that there are 2 EFI system partitions on the disk. The sda2 partition is a 20gb recovery partition which loads windows with a basic recovery interface. This is accessible by pressing the "ASSIST" button as opposed to the normal power button. I presume that the sda1 EFI System Partition (ESP) loads into this recovery. The sda3 ESP has more fleshed out entries for Microsoft Windows, which actually goes into Windows 7 (as confirmed by bcdedit.exe on Windows). Ubuntu is installed on sda6, and while installation I chose sda3 as my boot partition. The installer correctly created a sda3/EFI/ubuntu/grubx64.efi application. The real problem: for the life of me, I can't set it to be the default! I tried creating a sda3/startup.nsh which called grubx64.efi, but it didn't help -- on rebooting, the system still boots into windows. I tried using efibootmgr, and that shows as it it worked: root@kubuntu:~# efibootmgr BootCurrent: 0000 BootOrder: 0000,0001 Boot0000* EFI USB Device Boot0001* Windows Boot Manager root@kubuntu:~# efibootmgr --create --gpt --disk /dev/sda --part 3 --write-signature --label "GRUB2" --loader "\\EFI\\ubuntu\\grubx64.efi" BootCurrent: 0000 BootOrder: 0002,0000,0001 Boot0000* EFI USB Device Boot0001* Windows Boot Manager Boot0002* GRUB2 root@kubuntu:~# efibootmgr BootCurrent: 0000 BootOrder: 0002,0000,0001 Boot0000* EFI USB Device Boot0001* Windows Boot Manager Boot0002* GRUB2 However, on rebooting, as you guessed, the machine rebooted directly back into Windows. The only things I can think of are: The sda1 partition is somehow being used Overwrite /EFI/Boot/bootx64.efi and /EFI/Microsoft/Boot/bootmgfw.efi with grubx64.efi [but this seems really radical]. Can anyone please help me out? Thanks -- any help is greatly appreciated, as this issue is driving me crazy!

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  • Creating a dynamically updateable website using Adobe Flash CS6 [closed]

    - by Sidd
    I need some help finding the appropriate tutorials for what I need. I have tried looking hard with no avail. I have Adobe Flash CS6, and I want to make a website using that software. I want the content to be uploaded onto a server so that the flash program can just fetch the information from the server and dynamically update the website itself, instead of editing the content on the flash website and reuploading the whole flash file (as I have done before). I also want the ability to have a guestbook and a contact form. Also, if possible, I wanted an ability to add tabs to the navigation bar dynamically instead of having to edit the flash file. Can anyone point be to a good tutorial which can help me with this? I have tried looking, and most of the results I get are completely useless to me.

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  • Blogger sub-directory

    - by user137263
    There has long been a debate on the internet about SEO in relation to using either sub-domains or sub-directories for blogs. I am not terribly interested in that debate. I merely want to redirect my blogger blog to my domain, the easiest way possible, and in a manner least likely to impair the current functionality of my server/websites. I believe that the simplest way in which to do this is to use a subdirectory for the blog (although I am slightly concerned that the CNAME record will be shared by both) My question is this: how to use custom domain sub-directories when blogger refuse their use; complaining that the "URL must not end with a path" when a user attempts to establish such a custom domain? Google searches on this matter are oddly useless, as most results return Blogger's forum entries that always seem to direct to Blogger's Help home page o.O (using the search facilities of Blogger's Help directory itself fails to unearth these forum posts). Any pointers (no pun intended) would be greatly appreciated.

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  • Provisioning Videos

    - by Owen Allen
    There are a couple of new videos up on the Oracle Learning Youtube channel about Ops Center's provisioning capabilities. Simon Hayler does a walkthrough of a couple of different procedures. The first video shows you how to provision Oracle Solaris zones. It explains how to create an Oracle Solaris Zone profile, and then how to apply it (using a deployment plan) to a target system. The second video shows you how to provision an x86 server with Oracle Solaris. This uses a very similar process - you create a OS provisioning profile, then use a deployment plan to apply it to the target hardware. The documentation goes over OS provisioning and zone creation in the Feature Guide, if you're looking for additional information.

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  • Is osTicket secure/private enough

    - by Andy
    I was going to use osTicket as my 'help desk' for my website, however I just got a little bit concerned when I realised that the clients' login details to see their support tickets are only their email address and a ticket ID. I am probably going over the top with security though, which is why I wanted to get some second opinions on how secure osTicket actually is and whether I should use it with my website. I run a software company, so chances are licence keys may be included in support tickets which are obviously sensitive information and valuable - so I want to ensure that the likelihood of a support ticket being hacked is very low. If there is any plugins/additions to make osTicket more 'secure', I would appreciate it if you could point me to them. Otherwise if there are any more free, more suited, help desk softwares out there please let me know. Thanks in advance

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  • Pair programming business logic with a non-IT person

    - by user1598390
    Have you have any experience in which a non-IT person works with a programmer during the coding process? It's like pair programming, but one person is a non-IT person that knows a lot about the business, maybe a process engineer with math background who knows how things are calculated and can understand non-idiomatic, procedural code. I've found that some procedural, domain-specific languages like PL/SQL are quite understandable by non-IT engineers. These person end up being co-authors of the code and guarantee the correctness of formulas, factors etc. I've found this kind of pair programming quite productive, this kind of engineer user feel they are also "owners" and "authors" of the code and help minimize misunderstanding in the communication process. They even help design the test cases. Is this practice common ? Does it have a name ? Have you had similar experiences ?

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  • CodePlex Daily Summary for Monday, August 13, 2012

    CodePlex Daily Summary for Monday, August 13, 2012Popular ReleasesDeForm: DeForm v1.0: Initial Version Support for: GaussianBlur effect ConvolveMatrix effect ColorMatrix effect Morphology effectLiteBlog (MVC): LiteBlog 1.31: Features of this release Windows8 styled UI Namespace and code refactoring Resolved the deployment issues in the previous release Added documentation Help file Help file is HTML based built using SandCastle Help file works in all browsers except IE10Self-Tracking Entity Generator for WPF and Silverlight: Self-Tracking Entity Generator v 2.0.0 for VS11: Self-Tracking Entity Generator for WPF and Silverlight v 2.0.0 for Entity Framework 5.0 and Visual Studio 2012Coding4Fun Tools: Coding4Fun.Phone.Toolkit v1.6.0: New Stuff ImageTile Control - think People Tile MicrophoneRecorder - Coding4Fun.Phone.Audio GzipWebClient - Coding4Fun.Phone.Net Serialize - Coding4Fun.Phone.Storage this is code I've written countless times. JSON.net is another alternative ChatBubbleTextBox - Added in Hint TimeSpan languages added: Pl Bug Fixes RoundToggleButton - Enable Visual State not being respected OpacityToggleButton - Enable Visual State not being respected Prompts VS Crash fix for IsPrompt=true More...AssaultCube Reloaded: 2.5.2 Unnamed: Linux has Ubuntu 11.10 32-bit precompiled binaries and Ubuntu 10.10 64-bit precompiled binaries, but you can compile your own as it also contains the source. If you are using Mac or other operating systems, please wait while we try to pack it. Try to compile it. If it fails, download a virtual machine. The server pack is ready for both Windows and Linux, but you might need to compile your own for Linux (source included) Added 3rd person Added mario jumps Fixed nextprimary code exploit ...NPOI: NPOI 2.0: New features a. Implement OpenXml4Net (same as System.Packaging from Microsoft). It supports both .NET 2.0 and .NET 4.0 b. Excel 2007 read/write library (NPOI.XSSF) c. Word 2007 read/write library(NPOI.XWPF) d. NPOI.SS namespace becomes the interface shared between XSSF and HSSF e. Load xlsx template and save as new xlsx file (partially supported) f. Diagonal line in cell both in xls and xlsx g. Support isRightToLeft and setRightToLeft on the common spreadsheet Sheet interface, as per existin...BugNET Issue Tracker: BugNET 1.1: This release includes bug fixes from the 1.0 release for email notifications, RSS feeds, and several other issues. Please see the change log for a full list of changes. http://support.bugnetproject.com/Projects/ReleaseNotes.aspx?pid=1&m=76 Upgrade Notes The following changes to the web.config in the profile section have occurred: Removed <add name="NotificationTypes" type="String" defaultValue="Email" customProviderData="NotificationTypes;nvarchar;255" />Added <add name="ReceiveEmailNotifi...ClosedXML - The easy way to OpenXML: ClosedXML 0.67.0: Conditional formats now accept formulas. Major performance improvement when opening files with merged ranges. Misc fixes.Virtual Keyboard: Virtual Keyboard v2.0 Source Code: This release has a few added keys that were missing in the earlier versions.Visual Rx: V 2.0.20622.9: help will be available at my blog http://blogs.microsoft.co.il/blogs/bnaya/archive/2012/08/12/visual-rx-toc.aspx the SDK is also available though NuGet (search for VisualRx) http://nuget.org/packages/VisualRx if you want to make sure that the Visual Rx Viewer can monitor on your machine, you can install the Visual Rx Tester and run it while the Viewer is running.????: ????2.0.5: 1、?????????????。RiP-Ripper & PG-Ripper: PG-Ripper 1.4.01: changes NEW: Added Support for Clipboard Function in Mono Version NEW: Added Support for "ImgBox.com" links FIXED: "PixHub.eu" links FIXED: "ImgChili.com" links FIXED: Kitty-Kats Forum loginPlayer Framework by Microsoft: Player Framework for Windows 8 (Preview 5): Support for Smooth Streaming SDK beta 2 Support for live playback New bitrate meter and SD/HD indicators Auto smooth streaming track restriction for snapped mode to conserve bandwidth New "Go Live" button and SeekToLive API Support for offset start times Support for Live position unique from end time Support for multiple audio streams (smooth and progressive content) Improved intellisense in JS version Support for Windows 8 RTM ADDITIONAL DOWNLOADSSmooth Streaming Client SD...Media Companion: Media Companion 3.506b: This release includes an update to the XBMC scrapers, for those who prefer to use this method. There were a number of behind-the-scene tweaks to make Media Companion compatible with the new TMDb-V3 API, so it was considered important to get it out to the users to try it out. Please report back any important issues you might find. For this reason, unless you use the XBMC scrapers, there probably isn't any real necessity to download this one! The only other minor change was one to allow the mc...NVorbis: NVorbis v0.3: Fix Ogg page reader to correctly handle "split" packets Fix "zero-energy" packet handling Fix packet reader to always merge packets when needed Add statistics properties to VorbisReader.Stats Add multi-stream API (for Ogg files containing multiple Vorbis streams)System.Net.FtpClient: System.Net.FtpClient 2012.08.08: 2012.08.08 Release. Several changes, see commit notes in source code section. CHM help as well as source for this release are included in the download. Remember that Windows 7 by default (and possibly older versions) will block you from opening the CHM by default due to trust settings. To get around the problem, right click on the CHM, choose properties and click the Un-block button. Please note that this will be the last release tested to compile with the .net 2.0 framework. I will be remov...Isis2 Cloud Computing Library: Isis2 Alpha V1.1.967: This is an alpha pre-release of the August 2012 version of the system. I've been testing and fixing many problems and have also added a new group "lock" API (g.Lock("lock name")/g.Unlock/g.Holder/g.SetLockPolicy); with this, Isis2 can mimic Chubby, Google's locking service. I wouldn't say that the system is entirely stable yet, and I haven't rechecked every single problem I had seen in May/June, but I think it might be good to get some additional use of this release. By now it does seem to...JSON C# Class Generator: JSON CSharp Class Generator 1.3: Support for native JSON.net serializer/deserializer (POCO) New classes layout option: nested classes Better handling of secondary classesAxiom 3D Rendering Engine: v0.8.3376.12322: Changes Since v0.8.3102.12095 ===================================================================== Updated ndoc3 binaries to fix bug Added uninstall.ps1 to nuspec packages fixed revision component in version numbering Fixed sln referencing VS 11 Updated OpenTK Assemblies Added CultureInvarient to numeric parsing Added First Visual Studio 2010 Project Template (DirectX9) Updated SharpInputSystem Assemblies Backported fix for OpenGL Auto-created window not responding to input Fixed freeInterna...DotSpatial: DotSpatial 1.3: This is a Minor Release. See the changes in the issue tracker. Minimal -- includes DotSpatial core and essential extensions Extended -- includes debugging symbols and additional extensions Tutorials are available. Just want to run the software? End user (non-programmer) version available branded as MapWindow Want to add your own feature? Develop a plugin, using the template and contribute to the extension feed (you can also write extensions that you distribute in other ways). Components ...New Projects.NET Weather Component: NET Weather is a component that will allow you to query various weather services for forcasts, current observations, etc..AxisProvider: Axis is a .NET reactive extensions based subscription and publication framework.Blawkay Hockey: Some xna testing i'm doing.Bolt Browser: Browse the web with ease. You'll never meet a browser more simple, friendly and easy to use. Blaze through the web the way it should be. Fast and beautiful.dotHTML: dotHTML provides a .NET-based DOM for HTML and CSS, facilitating code-driven creation of Web data.Fake DbConnection for Unit Testing EF Code: Unit test Entity Framework 4.3+ and confirm you have valid LINQ-to-Entities code without any need for a database connection.FNHMVC: FNHMVC is an architectural foundation for building maintainable web applications with ASP.NET, MVC, NHibernate & Autofac.FreeAgentMobile: FreeAgentMobile is a Windows Phone project intended to provide access to the FreeAgent Accounting application.Lexer: Generate a lexical analyzer (lexer) for a custom grammar by editing a T4 template.LibXmlSocket: XmlSocket LibraryMaxAlarm: This progect i create for my friend Igor.Minecraft Text Splitter: This tool was made to assist you in writing Minecraft books by splitting text into 255-byte pages and auto-copying it for later pasting into Minecraft.MxPlugin: MxPlugin is a project which demonstrates the calling of functions contained in DLLs both statically and dynamically. Parser: Generate a parser for a custom grammar by editing a T4 template.Sliding Boxes Windows Phone Game source code: .SmartSpider: ??????Http???????????,????????、??、???????。techsolittestpro: This project is testting project of codeplexThe Tiff Library - Fast & Simple .Net Tiff Library: The Tiff Library - Fast & Simple .Net Tiff LibraryVirtualizingWrapPanel: testVisual Rx: Visual Rx is a bundle of API and a Viewer which can monitor and visualize Rx datum stream (at run-time).we7T: testWebForms Transverse Library: This projet is aimed to compile best practices in ASP .NET WebForms development as generic tools working with UI components from various origins.

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  • Latest AutoVue Podcast - Customer Success at Ringhals/Vattenfall

    - by pam.petropoulos(at)oracle.com
    Ringhals, a Swedish nuclear power plant, part of the Vattenfall Group, produces 20% of the country's electricity and is the largest power station in the Nordic region. Ringhals has standardized on AutoVue for most of their engineering and asset document visualization requirements throughout their plant maintenance, design and engineering operations. This audio interview, hosted by Folia Grace, Oracle Vice President of Application Product Marketing, features Harald Carlsson, Documentation Administrator at Ringhals/Vattenfall. Hear Harald describe how they have cut IT maintenance costs, increased productivity, and improved maintenance operations throughout their facility. Click here to listen to the podcast

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  • How can I find a good open source project to join?

    - by Lord Torgamus
    I just started working a year ago, and I want to join an open source project for the same reasons as anyone else: help create something useful and develop my skills further. My problem is, I don't know how to find a project where I'll fit in. How can I find a beginner-friendly project? What attributes should I be searching for? What are warning signs that a project might not be the right fit? Are there any tools out there to help match people with open source projects? There's a similar question here, but that question has to do with employment and is limited to PHP/Drupal.

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  • Python script liking to GUI using IDE

    - by YomalSamindu
    I am studying python. Now I can write python scripts (codes) to some extent. I used IDLE for this. I am interested in making GUI to those written programs. I like to do it using an IDE rather than using PyGTK or Tkinter. Can anyone help me how to start with this and link my scripts to a GUI? I downloaded a IDE called glade, but I don't know how to use this IDE. I need some tutorial guide also. Can anyone help me, please? Thank you!

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  • Should I be paid for time spent learning a framework?

    - by nate-bit
    To give light to the situation: I am currently one of two programmers working in a small startup software company. Part of my job requires me to learn a Web development framework that I am not currently familiar with. I get paid by the hour. So the question is: Is it wholly ethical to spend multiple hours of the day reading through documentation and tutorials and be paid for this time where I am not actively developing for our product? Or should the bulk of this learning be done at home, or otherwise off hours, to allow for more full-on development of our application during the work day?

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  • state: pending & public-address: null :: Juju setup on local machine

    - by Danny Kopping
    I've setup Juju on a local VM inside VMWare running on Mac OSX. Everything seems to be working fine, except when I deployed MySQL & WordPress from the examples, I get the following when I run juju status: danny@ubuntu:~$ juju status machines: 0: dns-name: localhost instance-id: local instance-state: running state: down services: mysql: charm: local:oneiric/mysql-11 relations: db: wordpress units: mysql/0: machine: 0 public-address: 192.168.122.107 relations: db: state: up state: started wordpress: charm: local:oneiric/wordpress-31 exposed: true relations: db: mysql units: wordpress/0: machine: 0 open-ports: [] public-address: null relations: {} state: pending state: pending and public-address: null Can't find any documentation relating to this issue. Any help very much appreciated - wonderful idea for a project!

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  • Where can I find a good tutorial to replicate Game Maker's surfaces and blend modes in XNA?

    - by Fred Dufresne
    I know Game Maker's surfaces exist in XNA (It's more the othe way around, XNA's surfaces exist in Game Maker), same thing for blend modes, since (I think) they both use DirectX. This is the question: "Where can I find a good tutorial to replicate Game Maker's surfaces and blend modes in XNA?" I'm using XNA 4.0 and Game Maker 8.1 Pro. Background I'm slowly moving from Game Maker to... Something else. I've learned some good C++ but DirectX is hardcore and OpenGL needs some pretty good understanding of the language to be able to use it correctly. XNA and C# together seemed like a good middle but the documentation is hard to understand for a newb like me. In the end, I chose to focus on XNA.

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  • SQLAuthority News – Download Whitepaper – Enabling and Securing Data Entry with Analysis Services Writeback

    - by pinaldave
    SQL Server Analysis Service have many features which are commonly requested and many already exists in the system. Security Data Entry is very important feature and SSAS supports writeback feature.  Analysis Services is a tool for aggregating information and providing business users with the ability to analyze and support decision making in their business. By using the built-in writeback feature in Analysis Services, business users can also modify their data points to perform what-if analysis or supplement any existing data. The techniques described in this article derive from the author’s professional experience in the design and development of complex financial analysis applications used by various business groups in a large multinational company. Download Whitepaper Enabling and Securing Data Entry with Analysis Services Writeback. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Documentation, SQL Download, SQL Query, SQL Server, SQL Tips and Tricks, SQL White Papers, T SQL, Technology

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  • What's the real benefit of meta-modeling?

    - by Jakob
    After reading several texts about meta-modeling I still do not really get the practical benefit. Sometimes I think it is only an interesting mind game but no useful tool. Sure it is wise to clarify your modeling vocabulary: some may say class where others say entity or concept, but this is just simple documentation your modeling terminology. Meta-modeling, as I understand it, is more complex, as it tries to formalize and abstract modeling. Some good examples are Keet's formal comparison of conceptual data modeling languages (UML, ERM and ORM) from academia and the Meta Object Facility (MOF) from industry. To me MOF looks as impractical as CORBA, which was also created by OMG. In theory you could use meta-modeling to transform and integrate models in different modeling languages, but is anyone actually doing this?

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  • What's new in the RightNow November 2012 release?

    - by Richard Lefebvre
    What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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  • Custom map solution using openstreetmap

    - by LearneR
    I want to work in real estate portal and I need to filter the result and list the properties in map view using openstreetmap (Client requirement). They gave this reference site . I started on yesterday only but the documentation and all I am not able to understand (as a beginner). Can we implement like this using openstreetmap? Where should I start at first? Also I have seen some of the users recommended openlayers, leaflet, mapquest in help answers. Which one is best for my requirement openstreetmap or thirdparty api? Please guide me to complete this task. I don't know where I am and where I have to start?

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  • WiFi not working on Dell Inspiron 1564

    - by Zack Warren
    hope you can offer some help! I'm new to Ubuntu (and Linux for that matter), but I managed to install Ubuntu 12.04 yesterday on an old Dell Inspiron 1564 Laptop. Everything works fine, with the exception of the wireless connection. Using my wired ethernet, I was able to look up several solutions which seemed as if they would work, but I've had no luck. Currently, wireless does show as enabled, but all wireless networks are disconnected, in fact, none of the networks are even listed (and I can see them on other devices in the home). Let me know what you need to help me! Thanks in advance!

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