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  • KB Articles on My Oracle Support

    - by Anthony Shorten
    My Oracle Support is a valuable resource for product information and how to's. It is not just about bug fixes and service packs. To find articles pertaining to any Oracle Utilities product you logon to My Oracle Support (your DBA shoud have access at least) and use the following path to Navigate to the articles: Knowledge - More Applications - Industry Solutions - Utilities You are then presented with a list of products, just select the one that you are interested in. You are then pressented with a list of articles available (25 per page). You can also search on keywords for articles. Here is a list of ones I find useful (with KB ID in []): Customer Care and Billing V2.2.0 Unix Installation Questions [ID 844645.1] Known Framework (FW) Errors [ID 783823.1] Weblogic 10 MP2 CCB Support Question [ID 1119383.1] CCB v2.2.0 Performance Problem Under Heavy Concurrent User Load [ID 808233.1] - This is a description of a patch for performance What Is The Meaning Of The TRUE And FALSE Setting For REL_CBL_THREAD_MEM Within OUAF For Oracle Utilities CCB, BI & ETM [ID 783444.1] Oracle Utilities Framework Support Utility [ID 1079640.1] How to customize XAI error messages? [ID 1061394.1] Oracle Utilities Application Framework - Patch Installation [ID 974985.1] Action Plan for Creating a Weblogic Custom Authentication Provider [ID 954417.1] How to set up XAI service on multiple servers to provide redundancy? [ID 854215.1] The first one is very useful and answer lots of how to questions for installation.

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  • Get Proactive: automatischer Support bietet Vorteile

    - by A&C Redaktion
    „Proaktiv“, das bedeutet soviel wie: handeln statt abwarten, Initiative statt Reaktion. So möchte auch die Aktion „Get Proactive“ für Oracle Premier Support Kunden einen vorausschauenden, offensiven Umgang mit Support-Fällen fördern. Die automatisierte Unterstützung der Systeme, die Oracle Partner und Kunden einen deutlichen Vorsprung vor der Konkurrenz verschaffen kann, umfasst drei Bereiche: Sie heißen Prevent, Resolve und Upgrade. „Prevent“ umfasst alle Maßnahmen der Vorsorge: Deren Ziel ist es, ein mögliches Problem aufzudecken und zu lösen, noch bevor es es sich negativ auswirkt. So können beispielsweise produktbezogene Security Alerts zugeschickt werden, ebenso auf das jeweilige System zugeschnittene Patch-Empfehlungen und Risiko-Warnungen. „Resolve“ steht für den Anspruch, auftretende Probleme schneller und zielgerichtet zu lösen. Notwendig sind dafür die passenden Diagnosetools und -maßnahmen. Spezifische Informationen für individuelle Systeme stehen im Product Information Center zur Verfügung. Zudem helfen Auto-Detect-Werkzeuge dabei, Lösungen für bekannte Probleme zu finden. Wertvolle Hinweise bieten auch die Partner und User in der Online Support Community und natürlich die umfangreiche Wissensbasis in MOS. „Upgrade“ bündelt, wie der Name schon sagt, Schritte zur Risikominimierung durch Unterstützung beim Upgrade. Jeder kann dabei selbst die jeweilige Umgebung auf zertifizierte Produkte prüfen. Tipps und Tricks verrät der Upgrade Advisor mit Best Practices für verschiedenste Produkte, Prozesse und Versionen. Der Patch- und Upgrade-Plan erleichtert die Systemupgrade-Planung. Detaillierte Informationen finden Sie auf den Oracle-Support-Webseiten – geben Sie einfach „Get Proactive“ in die Suchmaske ein.

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  • How should I evaluate new browser languages?

    - by Andrea
    In these days there are many projects whose aim is to bring new languages to the browser by compiling them to JavaScript. Among the others one can mention ClojureScript, CoffeScript, Dart, haXe, Emscripten, Amber Smalltalk. I'd like to try a few of these out, but I am not sure what I should be looking for when evaluating these languages to see if they are suitable for production. How should I evaluate a new browser language, and what are the pitfalls I should be looking for?

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  • How to install Opera Browser?

    - by bruce
    I am trying to install opera browser from the terminal. I downloaded the 'debian' installer because it didn't show up in software center. It completely destroyed my software center - it is frozen and I have no idea how to fix (I have a different thread for that though). Can I use this thing called synaptic package manager to install Opera? or am I stuck with Firefox? How do I install Opera Browser?

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  • IE6 Support - When to drop it? [closed]

    - by Scott Brown
    Possible Duplicate: Should I bother supporting IE6? I'm thinking about IE6 support and when to give up on it. Do you have a percentage of total visitors figure in mind for when to drop support? Would you let a trend develop past this figure or are you just going take the first opportunity? I've seen a 44% drop in IE6 visitors in the past 12 months from 23%(ish) of visitors down to 13%(ish). Even if it was 5% it still seems too early to drop support to me (it's still 1 in every 20 users). What are people's thoughts on this?

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  • Legal issues regarding embedding a toolbar into a browser [closed]

    - by OmarOthman
    We are in the process of developing a software that provides service to internet users and we would like to ask about the legal liabilities of some issues. Of course, everything is to be done with the consent of the user of our software but our concern is about third party tools and services that may be invoked/used by our product. In particular, these are the concerns: (1) Embedding a toolbar to an existing browser. This screenshot is an example, where the words in the highlighted toolbar are passed to www.google.com for searching, and the contents of the window are the results of the search. I want to know if any consent should be obtained before such a toolbar can be embedded in a web browser, whether there are any legal requirements by the web browser; whether different web browsers have different requirements (at least for Internet Explorer, Firefox, Chrome, Opera and Safari). (2) Invoking a free website from that toolbar (like Google’s search page). The screenshot above demonstrates such an existing toolbar. (3) Full ownership and unrestricted access to the data entered to this toolbar. In the screenshot above, I want to take the words (translation english to spanish) and own them, i.e. storing them in my database and do some processing on them. (4) Ability to track the pages entered by the user starting from that free website. In the screenshot above, you can notice that the user opted only for the third result, whose URL is translate.google.com. I want to have access to this and all URLs clicked from this page for some processing as well. This is a commercial application, so I need a very concrete, precise and reference-supported answer.

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  • Product Support Webcast for Existing Customers: WebCenter Content 11.1.1.8 Overview and Support Information

    - by John Klinke
    Register for our upcoming Advisor Webcast 'WebCenter Content 11.1.1.8 Overview and Support Information' scheduled for 11am Eastern, November 21, 2013 (10am Central, 9am Mountain, 8am Pacific, 17:00 Europe Time (Paris, GMT+01:00)).This 1-hour session is recommended for technical and functional users who have installed or plan to upgrade to WebCenter Content 11.1.1.8 or would just like more information on the latest release.Topics will include: Overview of new features and enhancements Installation of the new WebCenter Content web UI Upgrading from older WebCenter Content versions Support issues including latest patches Roadmap of proposed additional features Make sure you register and mark this date on your calendar. Register at: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=590991341&t=aOnce the host approves your request, you will receive a confirmation email with instructions for joining the call on November 21st.

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  • "Language support" icon missing in System Settings

    - by dusan
    The "Language Support" icon from the System settings has disappeared: (Also I can't find it from Dash) The last thing I've done was changing the keyboard input method system to "ibus". I tried to execute gnome-control-center directly in the command line, expecting to see errors in the output, but there is no console output. Where can I start looking for the cause? Can I call the "Language Support" option directly from command line?

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  • Why not open a PDF file in the browser but first save it to the harddisk?

    - by Lernkurve
    Question Is it correct that saving a PDF to the harddisk first, and then opening it from there with some PDF reader (not the browser) is safer than opening it directly with the browser plugin? My current understanding I know that the PDF browser plugin might have a security leak and a manipulated PDF file might exploit it and get access to the user's computer. I recently heard that saving the PDF file frist and opening it then was safer. I don't understand why that should be safer. Can anyone explain? My logic would suggest that a manipulated file started from the harddisk can just as well exploit a security leak, say for instance, of Adobe Acrobat Reader.

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  • Most efficient arc for developing cross-browser support?

    - by Chris Hasbrouck
    I'm curious to hear what approach people take to planning for cross-browser support when developing a website. There are generally two approaches I've seen developers take in their workflow: -optimize for webkit then apply hacks for IE7-9, or -optimize for IE7-8 then apply newer features for IE9/webkit Basically starting at the front of technology and working toward the back, or starting at the back of technology and working toward the front. How do you do things? What advantages or disadvantage do you perceive in the different way of doing things wrt to developing cross-browser support?

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  • What is a good support knowledge base tool?

    - by Guillaume
    I have been searching for a tool to help my team organize its knowledge for resolving recurring support cases. I know this question will probably be closed, but I'll try my change anyway because I know that I can have some good answers about that. Context: our team is developing and supporting an huge applications (lots of different screens and workflow processes. We already have a good tool for managing our documentation, but we are struggling with support cases. Support action involve often quite a lot of manual steps to fix stuff and the knowledge for these actions is more 'oral transmission' than modern tools. We need an efficient way to store them in a knowledge base to be able to retrieve similar cases based on patterns (a stacktrace, an error message, a component name, a workflow step, ...) and ranked by similarity. Our wiki search is not very powerful when it come to this kind of search and the team members don't want to 'waste' time writing a report that will never be found... Do you know efficient knowledge base tool for this kind of use case ?

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  • Browser testing - Ideas on how to tackle it efficiently

    - by Rob
    Browser testing, the bane of any web designers life! Are there any tools and/or ways in which I can efficiently test different browsers on both Mac and PC? I not only want to test different browsers but also different versions of each browser. My current setup is on a Mac running VirtualBox with Windows Vista installed. This allows me to test both Mac and PC but the complications arise when trying to test different versions of browsers. Any one have any ideas?

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  • How relevant is PHP today for browser games?

    - by Bitgarden
    I was the lead developer of 2 moderately successful browser games quite a few years back, and plan on working on a new game soon. At the time, I wrote them in pure PHP (no template engine or anything of the sort). I'd like to start working on a new game, but have been out of the web development world for a while. Reading around, I hear a lot of good about Rails, Django, Node.js, etc., with which I have no experience (although I know my way around Python, Javascript, and the others quite well). So my question is the following- if I were to go in my old ways and go with PHP again, would I be making things hard for myself? Would picking something more "trendy" have a real impact on my development? In addition, does anyone have any pointers relating to specifically developing browser games with these more modern tools?

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  • How to create browser based software?

    - by erkant
    I have recently used some software, which come as a regular setup file, where you install your software, and then when you run it, opens the browser, uses the localhost with some specific port number to connect to the software, and runs it from there. I find it quite useful and interesting. But I even don't know whether this kind of software and programming methodology have a name or not. Therefore, I would like to learn which programming languages, APIs, and frameworks are specifically designed for this purpose? One example to this is Metasploit. You can download its setup file, and install it casually like any other software, then when everything finishes, and you want to use the software. It will open the browser and connect to, http://localhost:3790/ where Metasploit will load and start.

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  • No sound in any web browser(s)

    - by shaneo
    Hello I recently tried to compile and update alsa from source via this guide http://www.stchman.com/alsa_update.html. Afterwards the sound in any web browser I open Firefox, Opera, Chrome, Chromium, Iron there is no sound on any pages. I went back through the script listed on the site and found where it had installed the drivers and deleted it and than re-installed alsa via synaptic. Though I still have no sound in my browser(s). All system sounds work as they are supposed to only web sounds don't work. Here is my alsabase.conf http://paste.ubuntu.com/1073135/ also a snapshot of alsamixer Any assistance would be greatly appreciated. Thank You and let me know if any more information is required.

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  • Implementing History Support using jQuery for AJAX websites built on asp.net AJAX

    - by anil.kasalanati
    Problem Statement: Most modern day website use AJAX for page navigation and gone are the days of complete HTTP redirection so it is imperative that we support back and forward buttons on the browser so that end users navigation is not broken. In this article we discuss about solutions which are already available and problems with them. Microsoft History Support: Post .Net 3.5 sp1 Microsoft’s Script manager supports history for websites using Update panels. This is achieved by enabling the ENABLE HISTORY property for the script manager and then the event “Page_Browser_Navigate” needs to be handled. So whenever the browser buttons are clicked the event is fired and the application can write code to do the navigation. The following articles provide good tutorials on how to do that http://www.asp.net/aspnet-in-net-35-sp1/videos/introduction-to-aspnet-ajax-history http://www.codeproject.com/KB/aspnet/ajaxhistorymanagement.aspx And Microsoft api internally creates an IFrame and changes the bookmark of the url. Unfortunately this has a bug and it does not work in Ie6 and 7 which are the major browsers but it works in ie8 and Firefox. And Microsoft has apparently fixed this bug in .Net 4.0. Following is the blog http://weblogs.asp.net/joshclose/archive/2008/11/11/asp-net-ajax-addhistorypoint-bug.aspx For solutions which are still running on .net 3.5 sp1 there is no solution which Microsoft offers so there is  are two way to solve this o   Disable the back button. o   Develop custom solution.   Disable back button Even though this might look like a very simple thing to do there are issues around doing this  because there is no event which can be manipulated from the javascript. The browser does not provide an api to do this. So most of the technical solution on internet offer work arounds like doing a history.forward(1) so that even if the user clicks a back button the destination page redirects the user to the original page. This is not a good customer experience and does not work for asp.net website where there are different views in the same page. There are other ways around detecting the window unload events and writing code there. So there are 2 events onbeforeUnload and onUnload and we can write code to show a confirmation message to the user. If we write code in onUnLoad then we can only show a message but it is too late to stop the navigation. And if we write on onBeforeUnLoad we can stop the navigation if the user clicks cancel but this event would be triggered for all AJAX calls and hyperlinks where the href is anything other than #. We can do this but the website has to be checked properly to ensure there are no links where href is not # otherwise the user would see a popup message saying “you are leaving the website”. Believe me after doing a lot of research on the back button disable I found it easier to support it rather than disabling the button. So I am going to discuss a solution which work  using jQuery with some tweaking. Custom Solution JQuery already provides an api to manage the history of a AJAX website - http://plugins.jquery.com/project/history We need to integrate this with Microsoft Page request manager so that both of them work in tandem. The page state is maintained in the cookie so that it can be passed to the server and I used jQuery cookie plug in for that – http://plugins.jquery.com/node/1386/release Firstly when the page loads there is a need to hook up all the events on the page which needs to cause browser history and following is the code to that. jQuery(document).ready(function() {             // Initialize history plugin.             // The callback is called at once by present location.hash.             jQuery.history.init(pageload);               // set onlick event for buttons             jQuery("a[@rel='history']").click(function() {                 //                 var hash = this.page;                 hash = hash.replace(/^.*#/, '');                 isAsyncPostBack = true;                 // moves to a new page.                 // pageload is called at once.                 jQuery.history.load(hash);                 return true;             });         }); The above scripts basically gets all the DOM objects which have the attribute rel=”history” and add the event. In our test page we have the link button  which has the attribute rel set to history. <asp:LinkButton ID="Previous" rel="history" runat="server" onclick="PreviousOnClick">Previous</asp:LinkButton> <asp:LinkButton ID="AsyncPostBack" rel="history" runat="server" onclick="NextOnClick">Next</asp:LinkButton> <asp:LinkButton ID="HistoryLinkButton" runat="server" style="display:none" onclick="HistoryOnClick"></asp:LinkButton>   And you can see that there is an hidden HistoryLinkButton which used to send a sever side postback in case of browser back or previous buttons. And note that we need to use display:none and not visible= false because asp.net AJAX would disallow any post backs if visible=false. And in general the pageload event get executed on the client side when a back or forward is pressed and the function is shown below function pageload(hash) {                   if (hash) {                         if (!isAsyncPostBack) {                           jQuery.cookie("page", hash);                     __doPostBack("HistoryLinkButton", "");                 }                isAsyncPostBack = false;                             } else {                 // start page             jQuery("#load").empty();             }         }   As you can see in case there is an hash in the url we are basically do an asp.net AJAX post back using the following statement __doPostBack("HistoryLinkButton", ""); So whenever the user clicks back or forward the post back happens using the event statement we provide and Previous event code is invoked in the code behind.  We need to have the code to use the pageId present in the url to change the page content. And there is an important thing to note – because the hash is worked out using the pageId’s there is a need to recalculate the hash after every AJAX post back so following code is plugged in function ReWorkHash() {             jQuery("a[@rel='history']").unbind("click");             jQuery("a[@rel='history']").click(function() {                 //                 var hash = jQuery(this).attr("page");                 hash = hash.replace(/^.*#/, '');                 jQuery.cookie("page", hash);                 isAsyncPostBack = true;                                   // moves to a new page.                 // pageload is called at once.                 jQuery.history.load(hash);                 return true;             });        }   This code is executed from the code behind using ScriptManager RegisterClientScriptBlock as shown below –       ScriptManager.RegisterClientScriptBlock(this, typeof(_Default), "Recalculater", "ReWorkHash();", true);   A sample application is available to be downloaded at the following location – http://techconsulting.vpscustomer.com/Source/HistoryTest.zip And a working sample is available at – http://techconsulting.vpscustomer.com/Samples/Default.aspx

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  • Oracle Support Customers take note My Oracle Support Flash is set to Retire

    - by user12244613
    Take Action – My Oracle Support Flash User Interface Set to Retire On July 13, 2012, Oracle plans to upgrade the HTML interface with additional functionality that will allow those users still remaining on the Flash-based interface to switch over to the HTML version. Although the Flash-based user interface will remain available for a brief period following the upgrade, we encourage you to begin using the new HTML version sooner. Find out when you should make the switch! Read complete communication to Flash users

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  • End user browser and OS configuration

    - by Joshua
    Sometimes in case of a bug in our code, we usually ask the end user to provide the browser configuration and OS configuration to isolate the issue. How can we get this information in case of a problem while the end users are accessing a web application.

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  • cross browser compatibility

    - by Mayur
    HI All, I m a web designer and working in html and css so i m using linux machine as our company provide us, The problem is that when i am going for compatibility with windows it gets very problematic to me so plz tell me is there any site where i can check my web site in all browser of windows and mac where i get a good result as expected ......... Thanks

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  • How to change the default browser from the registry? [closed]

    - by msbg
    Possible Duplicate: Which registry keys need to be edited to change the default browser? I am trying to change the default browser opened from start ? run or win + r. I have set both HKEY_CLASSES_ROOT\http\shell\open\command and HKEY_LOCAL_MACHINE\SOFTWARE\Classes\http\shell\open\command From "C:\Program Files\Internet Explorer\iexplore.exe" %1 To "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" %1 But running an http address still opens Internet Explorer not Firefox. How do I change this?

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  • The road from software support to software development

    - by brokenisfixed
    I am at a crossroad - I've been working for whole 4 years as a support person fixing countless bugs, developing (minimal) changes and improvements to our software, working together with our clients and users. I started as a complete noob, without a good understanding of .NET, C#, SQL Server, etc. I had to work late nights and weekends just to catch up to my co-workers and to prove to myself that I am capable to do the work and do it good. I don't consider myself an expert in those fields, but I feel pretty comfortable working with them ;) I think I have had enough of it and I want changes - I want to move away from support and start working as a developer ;) If there is anyone who has gone this road before? Could you, please, share an advice or two?

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  • AS11 Oracle B2B Sync Support - Series 2

    - by sinkarbabu.kirubanithi
    In the earlier series, we discussed about how to model "Sync Support" in Oracle B2B. And, we haven't discussed how the response can be consumed synchronously by the back-end application or initiator of sync request. In this sequel, we will see how we can extend it to the SOA composite applications to model the end-to-end usecase, this would help the initiator of sync request to receive the response synchronously. Series 2 - is little lengthier for blog standards so be prepared before you continue further :). Let's start our discussion with a high-level scenario where one need to initiate a synchronous request and get response synchronously. There are various approaches available, we will see one simplest approach here. Components Involved: 1. Oracle B2B 2. Oracle JCA JMS Adapter 3. Oracle BPEL 4. All of the above are wrapped up in a single SOA composite application. Oracle B2B: Skipping the "Sync Support" setup part in B2B, as we have already discussed that in the earlier series 1. Here we have provided "Sync Support" samples that can be imported to B2B directly and users can start testing the same in few minutes. Initiator Sample: This requires two JMS queues to be created, one for B2B to receive initial outbound sync request and the other is for B2B to deliver the incoming sync response to the back-end. Please enable "Use JMS Id" option in both internal listening and delivery channels. This would enable JCA JMS Adapter to correlate the initial B2B request and response and in turn it would be returned as synchronous response of BPEL. Internal Listening Channel Image: Internal Delivery Channel Image: To get going without much challenges, just create queues in Weblogic with the JNDI mentioned in the above two screenshots. If you want to use different names, then you may have to change the queue jndi names in sample after importing it into B2B. Here are the Queue related JNDI names used in the sample, 1. Internal Listening Channel Queue details, Name: JNDI Name: jms/b2b/syncreplyqueue 2. Internal Delivery Channel Queue details, Name: JNDI Name: jms/b2b/syncrequestqueue Here is the Initiator Sample Acme.zip Note: You may have to adjust the ip address of GlobalChips endpoint in the Delivery Channel. Responder Sample: Contains B2B meta-data and the Callout. Just import the sample and place the callout binary under "/tmp/callout" directory. If you choose to use a different location for callout, then you may have to change the same in B2B Configuration after importing the sample. Here are the artifacts, 1. Callout Source SampleCallout.java 2. Callout Binary sample-callout.jar 3. Responder Sample GlobalChips.zip Callout Details: Just gives the static response XML that needs to be sent back as response for the inbound sync request. For a sample purpose, we have given static response but in production you may have to invoke a web service or something similar to get the response. IMPORTANT NOTE: For Sync Support use case, responder is not expected to deliver the inbound sync request to backend as the process of delivering and getting the response from backend are expected from the Callout. This default behavior can be overridden by enabling the config property "b2b.SyncAppDelivery=true" in B2B config mbean (b2b-config.xml). This makes B2B to deliver the inbound sync request to be delivered to backend queue but the response to be sent to remote caller still has to come from Callout. 2. Oracle JCA JMS Adapter: On the initiator side, we have used JCA JMS Request/Reply pattern to send/receive the synchronous message from B2B. 3. Oracle BPEL: Exposes WS-SOAP Endpoint that takes payload as input and passes the same to B2B and returns the synchronous response of B2B as SOAP response. For outside world, it looks as if it is the synchronous web service endpoint but under the cover it uses JMS to trigger/initiate B2B to send and receive the synchronous response. 4. Composite application: All the components discussed above are wired in SOA composite application that helps to model a end-to-end synchronous use case. Here's the composite application sca_B2BSyncSample_rev1.0.jar, you may just deploy this to your AS11 SOA to make use of it. For any editing, you can just import the project in your JDEV under any SOA Application. Here are the composite application screenshots, Composite Application: BPEL With JCA JMS Adapter (Request/Reply):

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