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• Live chat solutions

  - by Lèse majesté

  What good live chat/live help solutions are available (preferably for use on a site hosted on a LAMP stack and free)? I'm looking for a way to allow our sales and customer service reps to talk directly with visitors to our site. I've looked at phpopenchat, but it looks very unpolished. The only other free live chat app I've come across looked egregious. The aesthetics and UI design alone made me shudder to think what the underlying code might look like. This isn't a critical feature, and it wouldn't be hard to code up myself, so I'm not really looking for commercial software or paid services (unless there's a really compelling reason to use them). I'm just wondering if any other webmasters have come across a satisfactory free/open source solution for providing live customer support on their website. As a side note, live voice chat would also be an option, but it has to be be designed (or customizable) for customer support rather than a public chatroom. Edit: Looking at the responses, it looks like there probably aren't going to be many free solutions for this type of business-oriented chat solution, so feel free to post answers even if they are commercial solutions as long as they're a good value. Also feel free to post any alternate live support solutions (such as the Skype recommendation) that could be in someway integrated with a website. This will give me a good lay of the land for what people are actually using for live support, and I think will be more helpful to others reading this question.

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• K-12 and Cloud considerations

  - by user736511

  Much like every other Public Sector organization, school districts in the US and Canada are under tremendous pressure to deliver consistent and modern services while operating with reduced budgets, IT personnel shortages, and staff attrition.  Electronic/remote learning and the need for immediate access to resources such as grades, calendars, curricula etc. are straining IT environments that were already burdened with meeting privacy requirements imposed by both regulators and parents/students.  One area viewed as a solution to at least some of the challenges is the use of "Cloud" in education.  Although the concept of "Cloud" is nothing new in education with many providers supplying educational material over the web, school districts defer previously-in-house-hosted services to established commercial vendors to accommodate document sharing, app hosting, and even e-mail.  Doing so, however, does not reduce an important risk, that of privacy.  As always, Cloud implementations are viewed in a skeptical manner because of the perceived reduction in sensitive data management and protection thereof, although with a careful approach and the right tooling, the benefits realized by Clouds can expand to security and privacy.   Oracle's comprehensive approach to data privacy and identity management ensures that the necessary tools are available to support regulations, operational efficiencies and strong security regardless of where the sensitive data is stored - on premise or a Cloud.  Common management tools, role-based access controls, access policy management and engineered systems provided by Oracle can be the foundational pieces on which school districts can build their Cloud implementations without having to worry about security itself. Their biggest challenge, and it is a positive one, is how to best take advantage of Oracle's DB Security and IDM functionality to reduce operational costs while enabling modern applications and data delivery to those who needs access to it. For more information please refer to http://www.oracle.com/us/products/middleware/identity-management/overview/index.html and http://www.oracle.com/us/products/database/security/overview/index.html.

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• My Visual Studio Demo Video Link disappeared &ndash; How do I get it back?

  - by Tarun Arora

  ***Special thanks to Adam Cogan for asking this question and to Andrew Bragdon for answering this question on the ALM Champs list.*** 1. Problem – The link to demo videos will disappear once you have watched the video Learning Visual Studio has become easier than ever with the Visual Studio How to Videos hosted inside of Visual Studio showing up in the context of the task you are trying to achieve. For instance when you click code review in team explorer you can see the link “Streaming Video: Using Code Review to improve quality” when you click this link the video stream is delivered to you right with in Visual Studio. Next time you run Visual Studio you will notice that the home page has a check mark in the video “Using Code Review to improve quality”. If you navigate to code review in the myWork hub in the team explorer, you will notice that the link “Streaming Video: Using Code Review to improve quality” does not show up any more.         2. Solution – How to get the Demo Videos link back Warning: Editing the registry can lead to serious problems if not done correctly.  Always backup your registry before editing. This solution is neither suggested nor supported by Microsoft. Type regedit on the run command prompt to open the Registry editor Navigate to the path Computer\HKEY_CURRENT_USER\Software\Microsoft\VisualStudio\11.0\UltimateStartPage\VideoState and notice the newly created folder “TeamExplorer.CodeReview”, notice the key Watched is set to 1.         Change the value of the key ‘Watched’ to 0 Restart Visual Studio and Navigate to Code Review in myWork hub and voila, the link to stream the video is back!            Watch and enjoy the Demo videos to your hearts content!

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• using Moniker.com's nameservers

  - by user7519

  I have a VPS with A2Hosting for which i need to upgrade the OS. However, they've changed their VPS packages and forced me to order a new one. I went with an "unmanaged" package and have only just realised that they do not provide any DNS service at all, not even nameservers. Support tells me that "since your domain is not hosted with us, but with Moniker, you would not be able to use these nameservers. Your domain registrar should have a set of default nameservers that you can use, then create a A record to point to" my IP address. Moniker does provide for using their nameservers but i'm confused about which "pre-defined zone configuration" to use. They are: Domain Parking Domain Parking with Email Forwarding URL and Email Forwarding URL Forwarding URL Forwarding & CoolHandle Email I just want to use their nameserver and then create A & MX records pointing to the VPS. What do they mean by forwarding? I get the feeling it's a service that i don't want. Or, is it that i need to have a pre-defined zone only temporarily, and THEN set the A & MX? Which of these should i choose.

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• Oracle at Information Security and Risk Management Conference (ISACA Conferences)

  - by Tanu Sood

  The North America Information Security and Risk Management (ISRM) Conference hosted by ISACA will be held this year from November 14 - 16 in Las Vegas, Nevada and Oracle is a platinum sponsor. The ISRM / IT GRC event is not only designed to meet the exact needs of information security, governance, compliance and risk management professionals like you, but also gives you the tools you need to solve the issues you currently face. The event builds on and includes the key elements of information security, governance, compliance and risk management practices, and offers a fresh perspective on current and future trends. As a Platinum Sponsor Oracle will not only have an opportunity to demonstrate but talk through our strategic roadmap and support to ensure all organizations understand our key role within the industry to ensure corporate data and information remains safe. Join us at the Lunch and Learn to learn more about the latest advances in Oracle Identity Management. Lunch and Learn Session: Trends in Identity Management Speaker: Mike Neuenschwander, Senior Product Development Director, Oracle Identity Management As enterprises embrace mobile and social applications, security and audit have moved into the foreground. The way we work and connect with our customers is changing dramatically and this means, re-thinking how we secure the interaction and enable the experience. Work is an activity not a place - mobile access enables employees to work from any device anywhere and anytime. Organizations are utilizing "flash teams" - instead of a dedicated group to solve problems, organizations utilize more cross-functional teams. Work is now social - email collaboration will be replaced by dynamic social media style interaction. In this session, we will examine these three secular trends and discuss how organizations can secure the work experience and adapt audit controls to address the "new work order". We also recommend you bookmark the following session: T1 Session 301: Gone in 60 Seconds: Mitigating Database Security Risk Friday, November 16, 8:30 am – 9:30 am And, do be sure to stop by our booth, # 100 & #102, to not only network with our Product Development Team, but also get an onsite demonstration of Oracle Security Solutions. See you there? ISRM /  IT GRC November 14 – 16, 2012 Mirage Casino-Hotel 3400 Las Vegas Boulevard South Las Vegas, NV, 89109

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• Windows Azure Event

  - by Blog Author

  Get cloud ready with Windows Azure The cloud is everywhere and here at Microsoft we’re flying high with our cloud computing release, Windows Azure. As most of you saw at the Professional Developers Conference, the reaction to Windows Azure has been nothing short of “wow” – and based on your feedback, we’ve organized this special, all-day Windows Azure Firestarter event to help you take full advantage of the cloud. Maybe you've already watched a webcast, attended a recent MSDN Event on the topic, or done your own digging on Azure. Well, here's your chance to go even deeper. This one-of-a-kind event will focus on helping developers get ‘cloud ready’ with concrete details and hands-on tactics. We’ll start by revealing Microsoft’s strategic vision for the cloud, and then offer an end-to-end view of the Windows Azure platform from a developer’s perspective. We’ll also talk about migrating your data and existing applications (regardless of platform) onto the cloud. We’ll finish up with an open panel and lots of time to ask questions. Following this event, please join us for an engaging conversation about any and all Cloud Computing topics. This FREE event is hosted by Northwest Cloud, the cloud agnostic community group, and sponsored by Microsoft. http://www.nwcloud.org/redmond/2010-04-06

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• Need help with cybersquatting complaint: can a domain name forward AND resolve at same time? [on hold]

  - by Alan

  Probably a silly question for you pros... but for this novice here, I just want to make sure my understanding is correct. Context: I am trying to prove that a domain name owner has been cybersquatting and has never used the domain name in question. There are 4 shots from WayBackMachine over a three-year period that show the domain name resolving to a basic server index page with either no files or a single cgi-bin folder. The domain name owner claims, however, that the domain name was forwarded over the entire time from to another website, and that these captures probably coincided with occasional "outages." It is my understanding that: a) domain name forwarding is binary: if a domain name is forwarded to a valid site, it cannot simultaneously resolve to a valid IP address. Is this correct? b) domain name forwarding is not subject to "outages": servers can have outages, and websites can be down, but the forwarding itself cannot be down, as this is simply a pointer. (Or, the entire registrar where the DNS settings are hosted would have to malfunction. Is this correct? FINALLY, bonus question for pro webmasters: What is the likelihood that the WayBackMachine would capture the domain name on just those occasions when the webmaster disabled forwarding to supposedly work on the new site? Mucho thanks in advance!

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• Oracle OpenWorld Preview: JavaOne Social Developer Program

  - by kellsey.ruppel

  Originally posted by Jake Kuramoto on The Apps Lab blog. If you’re heading to San Francisco later this month for JavaOne and are interested in learning about building social applications for your enterprise, you should plan to check out the Social Developer Program, organized and hosted by Roland Smart http://twitter.com/rsmartx) who recently joined Oracle after the Involver acquisition. The program runs from 10 AM to 3:30 PM on Tuesday, October 2 at the San Francisco Hilton and features speakers from Oracle, Bit.ly, Facebook, LinkedIn, and Sociable Labs. The focus is on the emergence of social within the enterprise and ends with a hackathon. That last bit got your attention? Thought it might. Here’s the skinny: In this session the staff of the Oracle Social Developer Lab will present some social development tools that make integrating social functionality into your apps easier to achieve. This session kicks off a week-long hack to build an application using OSDL code. A winner will be selected and profiled in Java Magazine. I don’t have any more details on the prize, which is sure to be epic, so you’ll just have to attend the program. In the meantime, check out their Facebook page for more information. See you in San Francisco.

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• Suggestions required to build an ECommerce Platform

  - by Haris

  For a prospective client we have to offer a solution to provide following system: CMS Order Management Shopping Cart CRM Helpdesk Accounting & Finance Custom Functions In order to save time and to avoid reinvent the wheel our idea is to integrate different off-the-shelf solutions. Their first requirement is that the system has to be hosted in their country which I think will exclude application like Aplicor, Netsuite & Salesforce. Basically the nucleaus would be the CMS which would integrate all the other apps. PHP or .Net based solutions would be our preferences as have inhouse expertise. So far following are few combinations I have come up with: Joomla (CMS) + Virtuemart (Cart+Ordering) + Sugar CRM + Open ERP (finance) + OTRS Magento (CMS+Cart+Ordering) + Sugar CRM + Open ERP (finance) + Helpdesk Ultimate Drupal (CMS) + Ubercart (Cart+Ordering) + Sugar CRM + Open ERP (finance) + Support Ticketing System Sharepoint (CMS) + OptimusBt (Cart+Ordering) + Dynamics CRM + Great Plains + SharepointHQ Dotnetnuke (CMS) + DNNSpot (Cart+Ordering) + Sigma Pro (CRM+Helpdesk) + Open ERP For Helpdesk I liked Zendesk but the server location was the stopping factor, similar for finance and CRM I liked Aplicor. I would not like to go into detailed requirements as it would make things very complex. Could you please suggest me which options are worth enough to start looking into? What other options we have?

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• First Experience with Web Services

  When I first started programming with Microsoft .Net (1.0 Framework) I had a strong desire to learn how search engines indexed web sites. At that time I was a working as a search engine spammer creating web pages to generate traffic for specific themes for various clients. One way I attempted to better understand .Net was to build a web spider that analyzed web pages on demand. An example of the spider is hosted at AddLinkz.com. After my spider was built I had no real idea what I could/should do with it until I found the MSN Search API. I used this web service to compare its results with my spider. Additionally, I used the API to feed my .Net web spider new URLs from the API based on specific search terms. MSN’s search API was very easy to use, I just had to request information by calling a web URL with parameters via a Get request and the results were returned in XML. At that time all requests were limited to XML responses and a maximum of 1,000 results per query.   Since then the entire API has gone through several reconstructions, rebranding and new search services.  Microsoft’s new Bing API replaced the older MSN search API and added several new search capabilities. These new features allow search data to be returned for web searches, image searches, new searches, and related search terms to name a few. Bing API Version 2.0 SourceTypes Web Searches for web content Sushi Image Searches for images on the web Sushi News Searches news stories Sushi InstantAnswer Searches Encarta online what is sushi, convert 5 feet to meters, x*5=7, and 2 plus 2 Spell Searches Encarta dictionary for spelling suggestions Phonebook Searches phonebook entries sushi in Los Angeles RelatedSearch Returns the query strings most similar to yours Ad Returns advertisements to incorporate with results I currently plan to start using the web search feature from the new Bing 2.0 API in an open source project related to exception management. Currently, it is still in the conception phase.

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• Ranking drop after using reverse proxy for blog subdirectory and robots.txt for old blog subdomain

  - by user40387

  We have a 3Dcart store and a WordPress blog hosted on a separate server. Originally, we had a CNAME set up to point the blog to http://blog.example.com/. However, in our attempt to boost link-based and traffic-based authority on the main site, we've opted to do a reverse proxy to http://www.example.com/blog/. It’s been about two months since we finished the reverse proxy migration. It appears that everything is technically working as intended, including some robots and sitemap changes; the new URLs are even generating some traffic, as indicated on Google Analytics. While Google has been indexing the new URL locations, they’re ranking very poorly, even for non-competitive, long-tail keywords. Meanwhile, the old subdomain URLs are still ranking mostly as well as they used to (even though they aren’t showing meta titles and descriptions due to being blocked by robots.txt). Our working theory is that Google has an old index of the subdomain URLs, and is considering the new URLs to be duplicate content, since it’s being told not to crawl the subdomain and therefore can’t see the rel canonicals we have in place. To resolve this, we’ve updated the subdomain’s robot.txt to no longer block crawling and indexing. Theoretically, seeing the canonical tag on the subdomain pages will resolve any perceived duplicate content issues. In the meantime, we were wondering if anyone would have any other ideas. We are very concerned that we’ll be losing valuable traffic, as we’re entering our on season at the moment.

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• links for 2011-01-03

  - by Bob Rhubart

  Using Solaris zfs + iscsi targets with Oracle VM (Wim Coekaerts Blog) "I was playing with my Oracle VM setup and needed some shared storage that was block based. I did not have a storage array available but I did have a Solaris box, that I use for Oracle VDI, available." - Wim Coekaerts (tags: oracle otn solaris oraclevm virtualization) DanT's GridBlog: Oracle Grid Engine: Changes for a Bright Future at Oracle "Today, we are entering a new chapter in Oracle Grid Engine’s life. Oracle has been working with key members of the open source community to pass on the torch for maintaining the open source code base to the Open Grid Scheduler project hosted on SourceForge." - Dan Templeton (tags: oracle gridengine) Oracle Fusion Middleware Security: How do I secure my services? "I've been up early for a couple of days talking to a customer about how they should secure their services,' says Chris Johnson. "I'm going to tell you what I told them." (tags: oracle fusionmiddleware security) OldSpice your Innovation - Dangers of Status Quo E2.0 | Enterprise 2.0 Blogs "If organizations only leverage E2.0 technologies in a 'me too' fashion, they are essentially using a bucket to bail water from a leaking ship." - John Brunswick (tags: oracle enteprise2.0) The Aquarium: GlassFish in 2011 - What to expect A look into the Glassfish crystal ball... (tags: oracle glassfish) Andrejus Baranovskis's Blog: Fusion Middleware 11g Security - Retrieve Security Groups from ADF 11g Oracle ACE Director Andrejus Baranovskis shows you what to do when you need to access security information directly from an ADF 11g application. (tags: oracle otn fusionmiddleware security adf) @eelzinga: Book review : Oracle SOA Suite 11g R1 Developer's Guide "What I really liked in this book...was the compare/description of the Oracle Service Bus. The authors did a great job on describing functionality of components existing in the SOA Suite and how to model them in your own process." - Oracle ACE Eric ElZinga (tags: oracle oracleace soa bookreview soasuite)

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• How to forward a [sub]domain to another address? (not just HTTP!)

  - by M. Joanis

  Hello everyone! I have bought domain1.me from GoDaddy... (yeah, I know... but ME domain registrars seemed quite hard to find...) I'm mainly hosted at 1and1. I have registered subdomain sub1.domain1.me and redirected it to my 1and1 account. That should eventually work fine. Then I have registered sub2.domain1.me and tried to redirect it to a box at home. It works #1 when for HTTP. I can access SSH server without any problem when I use the IP directly, but not when using sub2.domain1.me:22. The way I see this, they (GoDaddy) are redirecting only on port 80 (why would they?). I have looked at 1and1 forwarding too and they ask for an URI starting with http so I guess that's the same behavior. What are you guys doing to be able to host stuff from home (HTTP, SSH, SVN, Git, etc. etc.) using a domain name to prevent everyone to have to remember your IP??? Heeeelp! Thanks!

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• SharePoint 2010 in the cloud a.k.a. SharePoint Online

  - by Sahil Malik

  Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). There are 3 ways to run SharePoint On premises, you buy the servers, and you run the servers. Hosted servers, where you don’t run the servers, but you let a hosting company run dedicated servers. Multi-tenant, like SharePoint online – this is what I am talking about in this blog post. Also known as SaaS (Software as a Service). The advantages of a cloud solution are undeniable. Availability, (SharePoint line offers a 99.9% uptime SLA) Reliability. Cost. Due to economies of scale, and no need to hire specialized dedicated staff. Scalability. Security. Flexibility – grow or shrink as you need to. If you are seriously considering SharePoint 2010 in the cloud, there are some things you need to know about SharePoint online. What will work - OOTB Customization, collaboration features etc. will work SharePoint Designer 2010 is supported, so no code workflows will work Visual Studio sandbox solutions, client object model will work. What won’t work - SharePoint 2010 online cloud environment supports only sandbox solutions. BCS, business connectivity services is not supported in SharePoint online. What you can do however is to host your services in Azure, and call them using Silverlight. Custom timer jobs will not work. Long story short, get used to Sandbox solutions – and the new way of programming. Sandbox solutions are pretty damn good. Most of the complaints I have heard around sandbox solutions being too restrictive, are uninformed mechanisms of doing things mired in the ways of 2002. .. or you could just live in 2002 too. Comment on the article ....

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• Oracle Secure Global Desktop - Business Continuity During Snowstorm!

  - by Mohan Prabhala

  Capgemini, one of the world's largest management consulting, outsourcing and professional services companies, is an Oracle Secure Global Desktop customer and uses it to provide secure, remote access to 1) corporate applications centralized in the datacenter and 2) desktops hosted on Oracle VDI. Earlier this month, one of Capgemini's government customers in Holland were advised to avoid traveling to work, due to a heavy snowstorm. This resulted in a lot of employees working from home. Thankfully due to their deployment of the Oracle Secure Global Desktop gateway, employees were able to easily access their corporate applications and desktops from home and anywhere outside of their office. Capgemini reports that during the days of the snowstorm, a record number of users leveraged Oracle Secure Global Desktop (servers and gateway). Despite this record usage, Oracle Secure Global Desktop remained perfectly stable and allowed users to seamlessly access their applications and desktops. This is a great example of how Oracle Secure Global Desktop allows employee productivity and business continuity even during severe weather conditions such as snowstorms. We are delighted to have enabled business continuity for Capgemini's customers, and look forward to our continued relationship with Capgemini. This blog has been approved for posting by Capgemini.

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• EMEA Engineered Systems Partner Update Call&ndash;October 30th 2013

  - by JuergenKress

  EMEA Engineered Systems Partner Update Call: Engineered Systems (Including Exalogic) updates from Oracle OpenWorld on 30th October, 2013 at 15:00 CET (UTC/GMT +1 Hour) We are pleased to invite you to the next Webcast from our Engineered Systems Partner Update Series. This time it will be all around "Engineered Systems updates from Oracle OpenWorld – all the news from Exalogic included" on Wednesday 30th October, 2013 at 15:00 CET (UTC/GMT +1 Hour). One more year, San Francisco hosted the Oracle OpenWorld, in the month of September. Every year, thousands of partners and customers attend this event to discover new products and solutions, improve their technical proficiency and knowledge, learn tips and tricks for currently installed products and understand where the industry is headed. In case you could not make it to San Francisco this time, we want to provide you with the key updates announced at Oracle OpenWorld around Engineered Systems. Please mark your diaries. You can also attend Larry’s keynote around the Oracle Database 12c In-Memory Database and M6 Big Memory Machine and many more on the Oracle OpenWorld On Demand website. Agenda: Overview of latest Engineered Systems including Exalogic and how Oracle Fusion Middleware performs on the machine How to articulate their value to customers Webcast Joining details: To Join the webcast CLICK HERE For audio reception please use the following details: Global Dial-in Numbers Session/Conference ID: 595 534 979 Password: 12385 WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Engineered Systems,Exalogic,OOW,Oracle OpenWorld,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Webserver on a rotating server with NAT IP or changing IPs

  - by hpsoftware

  i would have to elaborate my questions so please have patience Explaining the logic. if you are familiar with logmein then it installs a client software on your computer then it kinda keeps tracks where you computer is as long as it's connected to internet. So you can always access your computer no matter where it is whatever it's IP is you just go to logmein.com and then you can just access it. Now what i am asking 1. Let's assume i have a website hosted on my laptop let's call it webserver. so then i move around i have a new IP sometime even on a hotel network is it possible to do something like what logmein does so i can keep moving around my Webserver to new IP but it has some local client or something which keeps updating my IP or something i am sure i would need a gateway server somewhere which is connected to my domain name via DNS so somebody accessing my website www.mywebsite.com goes to my main server then gets routed to my laptop which could be anywhere but my gateway server is able to communicate to my webserver I will keep updating the case description based on comments to make more sense. please have patience with me. Regards

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• Why Register for Oracle PartnerNetwork Exchange @ OpenWorld?

  - by Richard Lefebvre

  Oracle Partner Network Exchange @ OpenWorld premiers this year with a dedicated program of keynotes and sessions created to enhance the opportunities for partners to learn from and network with Oracle executives and experts. The new program also provides more informal opportunities than ever throughout the week to meet up with the people who are most important to your business: customers, prospects, and colleagues.   Program Benefits:  • Partner Keynote, hosted by Judson Althoff, SVP, WWA&C, Oracle (September 30) • 35+ Partner specific sessions • Free Certification testing • Exclusive access to the OPN Lounge • All Oracle OpenWorld and JavaOne keynotes • Oracle OpenWorld and JavaOne Exhibition Halls • Executive Solution sessions • Scene and Be Heard Theater • Oracle OpenWorld Welcome Reception (September 30) • Lunch in the Howard Street Tent (October 1 through October 4) • It's A Wrap! closing event (October 4) •Oracle OpenWorld Conference Materials   TOP 5 REASON TO ATTEND:   1.NETWORK WITH YOUR TOP PROSPECTS • Access to 40,000+ customers who will be attending OpenWorld and JavaOne Conferences 2.HEAR FROM TOP ORACLE EXECUTIVES • Partner keynote led by Judson Althoff, SVP, WWA&C, Oracle 3.  GET THE TOOLS TO DIFFERENTIATE YOURSELVES FROM YOUR COMPETITORS • 35+ sessions tailored to Partners • All sessions will be held Monday – Thursday during main OpenWorld conference hours • Sessions led by key Oracle Executives 4.  FREE CERTIFICATION TESTING 5.  OPENWORLD APPRECIATION PASS CAN BE ADDED ON TO THE OPN EXCHANGE PASS FOR ONLY $200!

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• Will search engines reindex a page that has been set to redirect on to a newer site page?

  - by Luke Duddridge

  We were asked by a client to change a website so that any pages/Urls we were hosting on an older site would now redirect to a newer site hosted somewhere else and a different domain name to boot. We did this by changing each page in the IIS site management, to redirect to a url on their new domain instead of rendering a page locally. According to the redirect tool here: http://www.webconfs.com/redirect-check.php . What we have done is search engine friendly. Problem now is... the client has been on a course learning all about meta tags and so thinks they have a better understanding of the "matrix" (remember there is no spoon). As Google still has the older site appearing in a search, this isnt helping matters. I have tried to explain, we have to wait for Google to reindex. I'm not blowing smoke am I? I'm now starting to wonder... will the older site always appear in a search, even though the pages don't exist? Is there a better way I should be redirecting their site to ensure google will stop keeping an index of pages that no longer exist and would instead replace them with the content in the newer site? a suggestion on the site mentioned above is to use the code: Response.Status="301 Moved Permanently" Response.AddHeader "Location","http://www.new-url.com/" Does using the option in the IIS management tool to redirect the url not do the same?

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• How to write a blog for SEO purpose

  - by Mathieu Imbert

  I have a photo sharing website, which provides very little textual content. Users can add tags to photos and a description, but it creates a lot of duplicate content, because most of the descriptions will be 'wow', 'lol', ... I don't think I should rely on users to build my SEO. I think it would be a great idea to write a blog, and use it to describe the best photos, start contests, explain themes, in short: create original content that search engines will love. Our website's main URL is like www.domain.com, and our new blog is hosted on blog.domain.com. From a SEO perspective, is it a good idea to keep the blog separate from the main site? This has the advantage to leave the original site unchanged, but will it add any page rank to the www.domain.com? If the blog ranks well it will obviously pass some page rank to the original through links. What do you think is the best option from a SEO perspective? Include the blog in www.domain.com? Or leave it in blog.domain.com?

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• Building a Redundant / Distributed Application

  - by MattW

  This is more of a "point me in the right direction" question. My team of three and I have built a hosted web app that queues and routes customer chat requests to available customer service agents (It does other things as well, but this is enough background to illustrate the issue). The basic dev architecture today is: a single page ajax web UI (ASP.NET MVC) with floating chat windows (think Gmail) a backend Windows service to queue and route the chat requests this service also logs the chats, calculates service levels, etc a Comet server product that routes data between the web frontend and the backend Windows service this also helps us detect which Agents are still connected (online) And our hardware architecture today is: 2 servers to host the web UI portion of the application a load balancer to route requests to the 2 different web app servers a third server to host the SQL Server DB and the backend Windows service responsible for queuing / delivering chats So as it stands today, one of the web app servers could go down and we would be ok. However, if something would happen to the SQL Server / Windows Service server we would be boned. My question - how can I make this backend Windows service logic be able to be spread across multiple machines (distributed)? The Windows service is written to accept requests from the Comet server, check for available Agents, and route the chat to those agents. How can I make this more distributed? How can I make it so that I can distribute the work of the backend Windows service can be spread across multiple machines for redundancy and uptime purposes? Will I need to re-write it with distributed computing in mind? I should also note that I am hosting all of this on Rackspace Cloud instances - so maybe it is something I should be less concerned about? Thanks in advance for any help!

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• Changing the RSS and Dynamic Views layout when using Blogger as a Podcast index

  - by Stuart

  I'm trying to set up a podcast service at present. This is just a 'spare time' task - so I wanted a quick, easy way to do it. To get this working: I've ripped (with owner permission) some YouTube content across to MP3 and hosted this content on Azure Blob Storage. I've posted blog posts - with linked mp3 content - inside a Blogger website. I've registered the RSS feed with iTunes This all seems to be working OK - http://dotnetmobilepodcast.blogspot.co.uk/ However, when it comes to a couple of final touches, then I'm hitting problems. RSS I would like to add iTunes metadata to the RSS feed. However, I can't find any way to do this inside the Blogger system. To workaround this I've tried using FeedBurner with its StreamCast plugin. However, the output from FeedBurner doesn't seem to be accepted by iTunes - e.g. http://feeds.feedburner.com/MobileAppCSharpPodcasts leads to this very unhelpful 11111 message: Is there any other way I can get this iTunes metadata content into the Blogger RSS feed - e.g. maybe an alternative service or a Yahoo! Pipe? Showing the MP3 files in the Blog I'm trying to work out how to automatically display the linked enclosures inside the blog posts - do the blogger Dynamic Views don't seem to have any way of doing this? I've found the HTML in those views very difficult to follow. If necessary I can workaround this using manual entries into each blog post... but I'd prefer to do this programatically if I can.

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• Can you add doubleclick macros to exisiting ads

  - by picus

  Setup: A few weeks back I made some very simple html5 "ads" to run on a few of our partner sites. They weren't paid ads as we also manage these sites, however there are a few of them, so I made a modular solution that is hosted on one of our web servers and included on each page via javascript which outputs an iframe. Each search (ad has a search box) or click appends a url param that we track using custom vars in Google Analytics. In essence, the ad is a HTML page served in an iframe via javscript. Problem: We have an opportunity to run these ads on a third party site, I had sent them a brief how-to for inserting them and they came back saying that: The creative code doesn't contain the %u macro. We can’t substitute the default click-through URL without it. I am somewhat familiar with doubleclick from a web developer's POV, i have inserted DC dart tags before and even have implemented the ad tool for publishers. I have not, however, actually ever created an ad for the doubleclick network before. I assume the publisher needs these tags to track clicks and hence charge us. However, they have not responded to me in regards to these questions. Are macros something I can just add to or replace the existing links with, or do I need to completely setup the ad with doubleclcik - a big issue in the short term given we do not have a advertiser's account set up with them. Thanks in advance

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• Web Seminar - The Oracle Database Appliance: How to Sell a Unique Product!

  - by swalker

  Dear partner, You are exclusively invited to join us for a webcast, dedicated to Oracle’s EMEA Partners, on the Oracle Database Appliance value proposition, positioning and ecosystem – to help you capture new business and help your customers roll out their solutions fast, easily, safely and with maximum cost efficiency! Join us to learn about: ODA Benefits: Fast, Easy, Cost Efficient, Highly Reliable Feedback from early Customer Wins: What can we Learn? Objection Handling: Overcoming the most common customer questions Going beyond the Database: The ODA ECO System for applications, backup & more… When combined with your high-value services (e.g., migration, consolidation), the end result is a database system that you can use to grow the business in your existing accounts, or capture new business. Join us at the EMEA partner webcast hosted by Robert Van Espelo Cloud and Virtualization Leader, EMEA Business Development on Thursday, April 12, at 9:00am UK / 10:00am CET. The presentation will be given in English. To register for this webcast click here We look forward to talking to you on April 12! Best regards,Giuseppe Facchetti EMEA Partner Business Development Manager Oracle EMEA, Hardware Sales Paul LeonardEMEA Partner Marketing Manager Oracle EMEA, Systems Marketing

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• How can I use domain masking without having self referral in Google Analytics

  - by Cdore

  I have one old domain that points to a website's server's ip (let's call it www.oldsite.com). I have a new one, www.newsite.com, that is set up to be forwarded to a specific page on the website. Due to the way the host of newsite.com places the website in a frame, in Google Analystics, the newsite.com is listed as a source rather than the source they were at before hand, causing a self referral. A solution is to edit the code of the iframe as I looked up, but there's no way to really edit the host's masking source code of course. Another solution I did previously was have www.newsite.com point to the address that www.oldsite.come pointed to. It solved the analytics problems, but in exchange, the url masking no longer worked. In the address bar, it came up as www.oldsite.com. Is there a way to make me have url masking and be able to forward to agree with google analytics? The server of the website is hosted on a cloud server, if this is anymore information.

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