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  • What Is the Experience Revolution – and Why Does it Matter?

    - by Charles Knapp
    Customer experience is how your customer perceives the sum of their interactions with your organization throughout their buying, service delivery, and ownership experiences. In our highly connected online, phone, social, and mobile interactions, it’s easy to lose a dissatisfied customer – who can readily dissuade future customers. Nevertheless, great brand experiences still deliver top margins and low-cost repeat business. The Experience Revolution seamlessly connects customer-facing interactions with employee-facing CRM transactions. While your organization has invested in some of these capabilities, how well do the pieces work for your customers? Is it time for your organization to join the Experience Revolution? We invite you to join Oracle President Mark Hurd for an incredible, educational evening on June 25, from 6:00 – 9:00 p.m. in New York City.  Attend to see and learn: What leading brands do to win over customers How to unlock the value of customer experiences The bottom-line effect of great experiences Why doing nothing is not an option

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  • New version: Sun Rack II capacity calculator

    - by uwes
    A new release of the Sun Rack II capacity calculator is available on eSTEP portal. The tool calculates all the data necessary (power requirements, BTU, number of rack units, needed power outlets etc.) while inserting the many different kind of HW equipment in aSun Rack II cabinet (version 1000 and 1200). It takes into consideration most of the available servers, storage devices, tapes, and Netra products. There are also a couple of third party products which are taken into account. The spreadsheet can be downloaded from eSTEP portal. URL: http://launch.oracle.com/ PIN: eSTEP_2011 The material can be found under tab eSTEP Download.

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  • Webcast su Fusion CRM – il primo appuntamento è adesso on demand!

    - by Silvia Valgoi
    Se non hai potuto seguire il webcast su Fusion CRM (in italiano!) o se lo vuoi rivedere, ecco qui il link. Il webcast rappresenta il primo appuntamento dedicato ad approfondire le novità di Fusion CRM, il nuovo standard per gestire Vendite e Marketing e per scoprire in che modo una revisione dei processi commerciali possa garantire produttività del team di vendita ed una efficace integrazione con i processi di marketing. Il prossimo appuntamento è per il 3 luglio sempre alle 12:00. In quell’occasione ci si focalizzerà più su un modulo specifico di Fusion CRM: Oracle Fusion Territory Management che rappresenta la più completa soluzione per la gestiore dei territori e delle aree. Registrati qui. Non perdere l’ultimo appuntamento prima delle vacanze!

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  • How can I make NetworkManager ignore my wireless card?

    - by ændrük
    I do not want NetworkManager to list or manipulate my wireless card. Can I hide its interface from NetworkManager somehow? I have tried adding this in /etc/network/interfaces, iface wlan0 inet static address 192.168.1.101 netmask 255.255.255.0 gateway 192.168.1.1 wireless-essid Synaptotagmin pre-up wpa_supplicant -B -i wlan0 -c /etc/wpa_supplicant.conf post-down killall -q wpa_supplicant and this in /etc/NetworkManager/nm-system-settings.conf, [keyfile] unmanaged-devices=/org/freedesktop/Hal/devices/net_00_19_e0_57_86_af but NetworkManager Applet still lists and allows me to connect to wireless networks.

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  • Release 51 of Sun Rack II capacity calculator available

    - by uwes
    A new release of the Sun Rack II capacity calculator is available on eSTEP portal. Just uploaded release 51 of the calculator. The following changes have been integrated: Added LOD date of 30 NOV 2014 for ST25xx M2 (NEP LOD – other customers LOD is 31 MAY 2014) Moved 7420 to EOL HW due to met LOD Bug correction : X4-2 and X4-2L weren’t working. Bug correction : ES1-24 RU are now correctly shown (2 ES1-24 only takes 1 RU) The tool calculates all the data necessary (power requirements, BTU, number of rack units, needed power outlets etc.) while inserting the many different kind of HW equipment in aSun Rack II cabinet (version 1000 and 1200). It takes into consideration most of the available servers, storage devices, tapes, and Netra products. There are also a couple of third party products which are taken into account. The spreadsheet can be downloaded from eSTEP portal. URL: http://launch.oracle.com/ PIN: eSTEP_2011

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  • Datenbank Speicherplatz überwachen mit dem Segment Advisor

    - by Ulrike Schwinn (DBA Community)
    Wie kritisch ist die Belegung des Speicherplatzes innerhalb der Tablespaces? Können vielleicht einige Segmente verkleinert bzw. reorganisiert werden, die unnötigen Platz verbrauchen? Um Antworten auf diese Fragen zu erhalten, gibt es die Möglichkeit unterschiedliche Data Dictionary Views wie DBA_SEGMENTS, DBA_EXTENTS und DBA_FREE_SPACE abzufragen bzw. Packages wie DBMS_SPACE zur detaillierten Analyse zu verwenden. Zusätzlich gibt es in der Oracle Datenbank spezielle mitgelieferte Advisors, die bei der Analyse des Speicherplatzes und der Objekte eine gewisse Unterstützung liefern können - den sogenannten Segment und den Compression Advisor. Der aktuelle Artikel in der DBA Community illustriert díe Verwendungsweise des Segment Advisors.

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  • DSS: SOA 11g (11.1.1.6) Solutions- End To End B2B Scenarios

    - by JuergenKress
    For access to the Oracle demo systems please visit OPN and talk to your Partner Expert Demo Highlights This demo showcases various features of Oracle B2B like Comprehensive document management and trading partner management Extensive B2B protocol support Secure and reliable message exchange B2B batching feature B2B Security & B2B Reports/Metrics Complete end-to-end processes tracking Demo Architecture & Bill of Materials & Demo Collateral  & OFM Demos Corner & DSS Offerings & Scheduling Demos on DSS & DSS Support SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Suite,SOA demo,dss,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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  • Open World Day 4

    - by Antony Reynolds
    A Day in the Life of an OpenWorld Attendee Part V Last day at OpenWorld.  The exhibits are closed, and the final few presentations are being given.  I spent much of the day meeting with customers to talk about SOA/OSB and Coherence.  Main event of the day was the farewell party which was loud and surprisingly well attended.  I was able to have lunch with Dave Felcey, Coherence PM, who has a great blog and is always ready to share his expertise with people. So that was OpenWOrld for another year.  I met a friend of a friend who attends OpenWorld every year and attends the Demo Grounds with a list of questions to ask people.  I think that illustrates the point that everyone approaches OpenWorld in a different way and looks to get different things from it.  For me OpenWorld is a great experience to feel the energy in Oracle and network with customers and partners.  Hope to see you there next year!

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  • From the Classroom to the Boardroom

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Pens and Paper...these are the only things being a student and being a graduate / professional have in common. Walking in to the offices of Oracle South Africa as a graduate the first thing you notice is how polished and sleek all the people who work here look. 80% of the ladies wear sky-scraper heels and walk with the greatest grace. This was the first of many rude awakenings to remind me that I am no longer a student but a graduate. My first struggle was having to wake up at wee hours of the morning to prepare for work. As a student going to class was almost an optional thing, if you missed a morning class you could always attend an evening class to make up for it or simply attend with another group. But in the workplace, you HAVE to show up every single morning at the same time, with no option of coming in when it suits you and there is definitely no coming in with the evening class/shift. As a student, the earliest hour I ever woke up was 7:00am, anything earlier than that was considered inhumane torture. My reason for waking up every morning as a student was “you have a degree to go get” but as a graduate having to go to work I have to say to myself “here’s to a new day of learning and growing”. My second struggle has come in having to change my beloved wardrobe. Everyone who knows me knows how passionate I am about fashion and shopping. For me Shopping is a BASIC HUMAN RIGHT, that should not be messed with. Therefore it was with great sadness that I swopped my rippled skinny jeans for pin-striped formal pants, my long chandelier earrings for simple studs, my flat shoes for heels, my sheer blouses for crisp white shirts, even my beloved wild hair had to make way for a simple ponytail. Our looks as ladies also came under great scrutiny, we had to acquaint ourselves with some serious grooming tools: the mascara, blush, lip-gloss, blush, a touch of lipstick and a manicure set. Language was a struggle of its own as well. Being a student you learn to relate to your peers in a informal way. In the workplace you have to address everyone with the same respect, including your peers. Words like “Hey buddy” had to make way for “good morning friend”. The month long winter school holiday was one of the things I looked forward to as a student. This was a time where we got to be at home and avoid the coldest month of the year, July. It was the most amazing thing ever, just sleeping and snuggling up to all sorts of warm things but sadly it is now a thing of the past. It is currently winter in South Africa and going to work has become the most unfashionable thing with all the jackets, boots, scarves and gloves. But summer is coming and I will miss those holidays too. As a student the school holidays were like a gift for us to catch a break and not think for a while which was why it was imaginable how someone would go on for the entire year without a break, with only the promise of a mere 21 days annual leave!! Right now I am sure we are all looking forward to taking that annual leave when the time is right. The worst rude awakening I must say, has to be presenting in front of clients and managers. As a student you have the same class mates for almost four years therefore presenting in front of them becomes the norm over the years and your lecturer will always go gently on you. What they don’t tell you at University is that in the real world, time is money and clients pay money to see you present therefore there is no room for error. Clients are not there to give you a score and boost your ego, they expect nothing less than 100% and they will let you know without a second thought. For a graduate this can feel like you are being fed to the sharks, you either get eaten or you swim for your life. At the end of the day, it is all an experience that is meant to groom us into better professional and make us a part of the Red Team. All the sacrifices are worth it and they lead us to being better and more polished professionals. So if you are interested in joining the ECEMEA Sales and Presales Internship Programme, please have a look at http://campus.oracle.com for more information and for our latest vacancies and internships. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Configuring Compiz Grid?

    - by Alec
    Disclaimer: I'm three days into Ubuntu, and am loving it so far. Except for this one thing. Apparently there is a way to get an 'Areo Snap' feature with the Grid Plugin for Compiz. I've downloaded the advanced configuration files and have selected the plugin in the Compiz Configuration - even re-mapped the keys because I don't have a numpad. Regardless of what I do, I can't get it to work, either by dragging the windows or using the assigned keys. Is there something I need to do in addition to these things? Am I simply missing something?

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  • How to setup VPN as Proxy

    - by Nicolas Nox
    I have an PerfectPrivacy VPN connected via the OpenVPN-Network-Manger-Plugin (Ubuntu 12.04.1) and I want to assign a system wide proxy over that VPN. I have tried proxydriver that should do that automatically, but it works partially. The browser says that I have the IP of the VPN, but when I tried to send an eMail over SMTP (Port 25), I can´t connect to the mail server. In our company the smtp server port is closed, but that should be not a problem, when I do that over a VPN, shouldn´t it? greetings

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  • Wireless BMC4311 driver install

    - by user113910
    Exasperated with Ubuntu 12.04 and BCM4311 driver. HP2133 (was SUSE 10) Installed 12.04 in March. It ran well until November with no updates) then updates killed my wireless controller. Trolled forums & other for fix. Tried sudo -apt-get ing & gedit ing. Finally got it working (on full update with STA driver) Hwew!—thought that was it, only to fail again after 3-4 days. Tried all the fixes again but sudo -apt-get ing & gedit ing does not fix. I'm not without experience either: first 'boot-loader' I/P from 20 switch panel, seq to 4096 bit core-store: run to I/P larger processes from paper tape reader. Gone thru acoustic-coupled networks-to-billboards (before 'the net') pre-DOS, DOS, Windows 3.1 & all the others. This is a tough problem. Any advice?

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  • Online Learning Library free BPM training for everybody partners, customers and freelancer!

    - by JuergenKress
    BPM Product Library - Special Topics Tab A portal to free resources to help you learn about Oracle BPM Employee Onboarding Process Accelerator Demo All organizations hire new employees, and helping new hires become productive immediately is important for the organization’s ROI and for the individual’s motivation as well. To do that, an organization needs to have a process in place to help determine what services the new hire needs, and to track that all of the activities needed to prepare for the new hire are performed on time. This video demonstrates how the Oracle BPM Employee Onboarding Process Accelerator helps ensure that new hires hit the ground running from their first day on the job SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: BPM training,BPM education,process accelerator,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Network configuration problem with ubuntu

    - by Musti
    I am a new Ubuntu user. In my dorm there is a bit strange connection way for internet, I have to configure given "IP address, Subnetmask, Default gateway, Preferred DNS server, and Alternate DNS server" to have an internet connection, otherwise it is imposible. Actually it is very easy in windows, I am just opening Network and Sharing Center and then setting up TCP/IPv4. I had some attempt in Ubuntu, but just failed :/ Can anyone tell me how to configure? Thanks in advance... Musti

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  • I can not download anything

    - by Jason Machen
    I am very new to ubuntu but decided to wipe my windows 7 and install it. I can not download anything from the software center. This is the error message I get. I can use the web in all other ways including this site. What can I do? Thanks, Jason W:Failed to fetch http://security.ubuntu.com/ubuntu/dists/raring-security/main/source/Sources 404 Not Found [IP: 91.189.91.13 80] W:Failed to fetch http://security.ubuntu.com/ubuntu/dists/raring-security/restricted Plus about 20 other lines.

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  • How to route KVM virtual machine audio to Ubuntu 11.10 host using virt-manager?

    - by iGadget
    I've been using KVM in combination with Virt-Manager and Remmina at a fair success up until now. The issue I need to solve now is to get audio from a virtualized Windows XP and make it audible on the Ubuntu 11.10 host. Remmina / RDP works for 'simple' audio (system sounds and such), but when the source gets trickier (e.g. Flash audio), Remmina / RDP messes up. So I figured I'd just connect to the machine directly using Virt-Manager. Unfortunately, it seems that even though I have successfully configured the AC97 audio device on WinXP, it's unable to get it's output to the Ubuntu host. This is probably because Virt-Manager uses VNC (and AFAIK, VNC doesn't transport audio). Does anyone know if there is a solution to fix this? I've heard of Spice, but the installation required so much voodoo last time I checked, I figured I'd let that solution boil to maturity a little longer ;) But perhaps there are other options I haven't thought of yet (which don't require switching to VirtualBox / VMware)...

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  • PeopleTools Collateral Available

    - by Matthew Haavisto
    We've posted a lot of documentation including presentations, white/red papers, data sheets, and other useful collateral on Oracle.com, a public site.  If you are seeking detailed information on a particular topic, this is a good place to start.  It's a bit hard to find so I'm posting it here. This resource library contains collateral on general PeopleTools, user experience and interaction--including the PeopleSoft Interaction Hub, platforms, security, life-cycle management, reporting and analytics, integration, and accessibility.  There are also links to video feature overviews, viewlets, and appcasts, and the latest release information. There is much valuable information here, so if you need information about PeopleTools and related information, start here.

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  • Advice on how to understand in general and in practice IT Infrastructure

    - by Luca
    My IT knowledge resides mainly in SW development. I have just some basic know how about networks. On the net I tried to get information and read books in order to better understand the overall IT infrastrcuture, but all the sources I found are too generic or, mainly, too detailed in just one aspect, making me lost. Could anyone suggest some books or web resources as good compromise in details? My goal would be able to understand the network issues and security threats when, for example, two remote system have to be setup and put in connection each other. Considering this scenario there are several aspects to consider: firewalls, intranet/internet interconnections, certificates for httpS, etc. The argument is quite wide, therefore I was looking for something that might help to start to understand this subject without going too deep in details (Computer Networks from A.Tanenbaum is a wonderful milestone, but way too specific for my scope). Thanks

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  • Advice and resources on collaborative environments

    - by Tjaart
    I need some advice on collaborative software environments. More specifically, I am looking for books and reference materials that can aid me in understanding team and code structures and the interactions thereof. In other words books, blogs or white papers explaining: Different strategies for structuring teams that share common code between each other but have distinct individual functions? To summarise my question I would like to know what would be a good source of knowledge if I were to set up teams in an organisation that shared code but each unit still remained autonomous. I have done some research on this subject and explored: code review tools, distributed VCS, continuous integration tools, Unit testing automation. The tough part about implementing these tools are to determine where a good place would be to start, which tools are low hanging fruit, which tools or methods provide higher success rates. If someone asks me about code quality reference I point them to Code Complete. I am looking for an equivalent guide on software team structures and tools to make this equation work better. I realise that this question is quite vague but it arose as "we need to share code between teams without breaking each others stuff and causing management headaches and reams of red tape" The answer is definitely not simple and requires changes on many levels, hence the question. If the question is too vague please vote to close or delete. I would accept any good starting point as an answer.

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  • Need a Holistic view of your Concurrent Processing? Choose CP Analyzer

    - by user793044
    The Concurrent Processing Analyzer is a Self-Service Health-Check script which reviews the overall Concurrent Processing Footprint, analyzes the current configurations and settings for the environment providing feedback and recommendations on Best Practices. This is a non-invasive script which provides recommended actions to be performed on the instance it was run on.  For production instances, always apply any changes to a recent clone to ensure an expected outcome. Benefits include: E-Business Applications Concurrent Processing Analyzer Overview E-Business Applications Concurrent Request Analysis E-Business Applications Concurrent Manager Analysis Identifies Concurrent System Setup and configurations Identifies and recommends Concurrent Best Practices Easy to add Tool for regular Concurrent Maintenance Execute Analysis anytime to compare trending from past outputs Go to Doc ID 1411723.1 for more details and script download. Feedback welcome!

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  • Wireless network unstable and often WPA2 protected networks just don't work

    - by Pedro
    I have an issue with my wireless network,so that the connection is working for only a few minutes, after which my browser no longer is able to load pages, even if the wireless is still active/connected. Furthermore, most of the time WPA2-personal protected networks don't work, (yesterday was the first time it worked - for a few minutes). By "don't work" I mean that it seems to successfully connect, but the browser can't load pages. I am running Ubuntu 10.10 32bit, and my wireless card is a RaLink rt3090. No changes have been done to any settings since Ubuntu was installed - networking began working on its own after the installation - but as described in first paragraph not very well.

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  • How can I define custom keyboard mappings to resize, move, and manage windows?

    - by fumon
    I just returned to ubuntu (13.04) after a year using OS X exclusively. I love the improvements that have come to ubuntu and unity, and I'm glad to be back. There's just one thing, though... Slate is a simple OS X tool that allows users to quickly create powerful keyboard macros and really take advantage of their screen space. I have to say I was spoiled by it. Even on a tiny laptop, my workflow was never interrupted by changing workspaces or leaving the keyboard to adjust a window, because perfect adjustment was a keystroke or two away. For example: bind h:ctrl;alt;cmd resize -10% +0 # this increases the window's left width by 10% bind h:shift;alt nudge -10% +0 # this moves the window left by 10% You make a big config file, and like vim, tmux, and everything else, it just becomes muscle memory. I can't seem to find a way to achieve anything close to this in linux or ubuntu. I've tried to make do with compiz window settings and the built-in stuff Ubuntu offers, but it's not even in the same realm. Although to be fair, this level of tuning isn't something most people care about. Thanks, guys. :) Any feedback would be appreciated.

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  • Make windows smaller

    - by JTS
    Currently everything on my laptop takes up too much screen real estate. I can make the launcher icons smaller, the font smaller, I can use ctl-(minus) to make the contents of my browser smaller, but I was wondering if there was a way to do this all at once. Some way to just tell X to multiply the number of pixels anything should take by .75. If this is not possible, the main other thing I want to make smaller and have not been able to, is the top bar of any windows, the one with close/minimize/maximize buttons.

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  • Run a VirtualBox VM in a second X-Server with Graphic support

    - by Scindix
    I'm starting a VirtualBox VM (Windows 7) in a second X-Server (Ubuntu 14.04) and i'm using the following xinit script (/path/.vboximage): optirun VBoxManage startvm <vm name> & exec tinywm I recognized that while running Virtualbox normally under Gnome (Unity to be precise ;-) ) I get full graphics support. But when I run it on a second xserver there seem to be some problems. E.g. Windows Aero doesn't seem to work and Chrome WebGL demos are running with poorer performance. I'm not a big Windows expert, so I don't know how I could check the used Graphic card (specification). But it is very obvious that something has changed when running the vm in the extra X-Server. Also when I try to replace tinywm with compiz I get the unity frame around the VM, which also seems to have no graphics acceleration (no transparency effects) So it seems that the X-Server doesn't have Graphic acceleration at all. I have a NVidia 525m and an Intel HD3000 which are both capable of advanced graphics. I'm starting the above script with startx /path/.vboximage - :1 How could I fix that?

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  • De-facto standards for customer information record

    - by maasg
    I'm currently evaluating a potential new project that involves creating a DB for typical customer information (userid, pwd, first & last name, email, adress, telfnr ...). At this point, requirements are only roughly defined. The customer DB is expected in the O(millions) of records. In order to calculate some back-of-the-envelope numbers for DB sizing and evaluate potential DB options & architectures, I'm looking for some de-facto standards for these kind of records. In particular, the std size of every field (first name, last name, address,...) or typical avg for a simple customer record would be great info. With so many e-commerce websites out there, there should be some kind of typical config that can be reused and avoid re-inventing the wheel. Any ideas?

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