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• Insurers Pushed to Transform Their Business

  - by Calvin Glenn

  Everyone in the P&C industry has heard it “We can’t do it.” “Nobody wants to do it.” “We can’t afford to do it.”  Unfortunately, what they’re referencing are the reasons many insurers are still trying to maintain their business processing on legacy policy administration systems, attempting to bide time until there is no other recourse but to give in, bite the bullet, and take on the monumental task of replacing an entire policy administration system (PAS). Just the thought of that project sends IT, Business Users and Management reeling. However, is that fear real?  It is a bit daunting when one realizes that a complete policy administration system replacement will touch most every function an insurer manages, from quoting and rating, to underwriting, distribution, and even customer service. With that, everyone has heard at least one horror story around a transformation initiative that has far exceeded budget and the promised implementation / go-live timeline.    But, does it have to be that hard?  Surely, in the age where a person can voice-activate their DVR to record a TV program from a cell phone, there has to be someone somewhere who’s figured out how to simplify this process. To be able to help insurers, of all sizes, transform and grow their business while also delivering on their overall objectives of providing speed to market, straight-through-processing for applications, quoting, underwriting, and simplified product development. Maybe we’re looking too hard and the answer is simple and straight-forward. Why replace the entire machine when all it really needs is a new part…a single enterprise rating system? This core, modular piece of the policy administration system is the foundation of product development and rate management that enables insurers to provide the right product at the right price to the right customer through the best channels at any given moment in time. The real benefit of a single enterprise rating system is the ability to deliver enhanced business capabilities, such as improved product management, streamlined underwriting, and speed to market. With these benefits, carriers have accomplished a portion of their overall transformation goal. Furthermore, lessons learned from the rating project can be applied to the bigger, down-the-road PAS project to support the successful completion of the overall transformation endeavor. At the recent Oracle OpenWorld Conference in San Francisco, information was shared with attendees about a recent “go-live” project from an Oracle Insurance Tier 1 insurer who did what is proposed above…replaced just the rating portion of their legacy policy administration system with Oracle Insurance Insbridge Rating and Underwriting.  This change provided the insurer greater flexibility to set rates that better reflect risk while enabling the company to support its market segment strategy. Using the Oracle Insurance Insbridge enterprise rating solution, the insurer was able to reduce processing time for agents and underwriters, gained the ability to support proprietary rating models and improved pricing accuracy.      There is mounting pressure on P&C insurers to produce growth and show net profitability in the midst of modest overall industry growth, large weather-related losses and intensifying competition for market share.  Insurers are also being asked to improve customer service, offer a differentiated value proposition and simplify insurance processes.  While the demands are many there is an easy answer…invest in and update the most mission critical application in your arsenal, the single enterprise rating system. Download the Podcast to listen to “Stand-Alone Rating Engine - Leading Force Behind Core Transformation Projects in the P&C Market,” a podcast originally recorded in October 2013. Related Resources: White Paper: Stand-Alone Rating Engine: Leading Force Behind Core Transformation Projects in the P&C Market Webcast On Demand: Stand-Alone Rating Engine and Core Transformation for P&C Insurers Don’t forget to keep up with us year-round: Facebook: www.facebook.com/oracleinsurance Twitter: www.twitter.com/oracleinsurance YouTube: www.youtube.com/oracleinsurance

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• 5 Ways to Celebrate the Release of Internet Explorer 9

  - by David Wesst

  The day has finally come: Microsoft has released a web browser that is awesome. On Monday night, Microsoft officially introduced the world to the latest edition to its product family: Internet Explorer 9. That makes March 14, 2011 (also known as PI day) the official birthday of Microsoft’s rebirth in the world of web browsing. Just like any big event, you take some time to celebrate. Here are a few things that you can do to celebrate the return of Internet Explorer. 1. Download It If you’re not a big partier, that’s fine. The one thing you can do (and definitely should) is download it and give it a shot. Sure, IE may have disappointed you in the past, but believe me when I say they really put the effort in this time. The absolute least you can do is give it a shot to see how it stands up against your favourite browser. 2. Get yourself an HTML5 Shirt One of the coolest, if not best parts of IE9 being released is that it officially introduces HTML5 as a fully supported platform from Microsoft. IE9 supports a lot of what is already defined in the HTML5 technical spec, which really demonstrates Microsoft’s support of the new standard. Since HTML5 is cool on the web, it means that it is cool to wear it too. Head over to html5shirt.com and get yourself, or your staff, or your whole family, an HTML5 shirt to show the real world that you are ready for the future of the web. 3. HTML5-ify Something Okay, so maybe a shirt isn’t enough for you. Maybe you need start using HTML5 for real. If you have a blog, or a website, or anything out there on the web, celebrate IE9 adding some HTML5 to your site. Whether that is updating old code, adding something new, or just changing your WordPress theme, definitely take a look at what HTML5 can do for you. 4. Help Kill Old IE and Upgrade your Organization See this? This is sad. Upgrading web browsers in an large enterprise or organization is not a trivial task. A lot of companies will use the excuse of not having the resources to upgrade legacy web applications they were built for a specific version of IE and it doesn’t render correctly in legacy browsers. Well, it’s time to stop the excuses. IE9 allows you to define what version of Internet Explorer you would like it to emulate. It takes minimal effort for the developer, and will get rid of the excuses. Show your IT manager or software development team this link and show them how easy it is to make old code render right in the latest and greatest from the IE team. 5. Submit an Entry for DevUnplugged So, you’ve made it to number five eh? Well then, you must be pretty hardcore to make it this far down the list. Fine, let’s take it to the next level and build an HTML5 game. That’s right. A game. Like a video game. HTML5 introduces some amazing new features that can let you build working video games using HTML5, CSS3, and JavaScript. Plus, Microsoft is celebrating the launch of IE9 with a contest where you can submit an HTML5 game (or audio application) and have a chance to win a whack of cash and other prizes. Head here for the full scoop and rules for the DevUnplugged. This post also appears at http://david.wes.st

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• Slow Ubuntu 10.04 after long time unused

  - by Winston Ewert

  I'm at spring break so I'm back at my parent's house. I've turned my computer on which has been off since January and its unusably slow. This was not the case when I last used the computer in January. It is running 10.04, Memory: 875.5 MB CPU: AMD Athlon 64 X2 Dual Core Processor 4400+ Available Disk Space: 330.8 GB I'm not seeing a large usage of either memory or Disk I/O. If I look at my list of processes there is only a very small amount of CPU usage. However, if I hover over the CPU usage graph that I've on the top bar, I sometimes get really high readings like 100%. It took a long time to boot, to open firefox, to open a link in firefox. As far as I can tell everything that the computer tries to do is just massively slow. Right now, I'm apt-get dist-upgrading to install any updates that I will have missed since last time this computer was on. Any ideas as to what is going on here? UPDATE: I thought to check dmesg and it has a lot of entries like this: [ 1870.142201] ata3.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0 [ 1870.142206] ata3.00: irq_stat 0x40000008 [ 1870.142210] ata3.00: failed command: READ FPDMA QUEUED [ 1870.142217] ata3.00: cmd 60/08:10:c0:4a:65/00:00:03:00:00/40 tag 2 ncq 4096 in [ 1870.142218] res 41/40:00:c5:4a:65/00:00:03:00:00/40 Emask 0x409 (media error) <F> [ 1870.142221] ata3.00: status: { DRDY ERR } [ 1870.142223] ata3.00: error: { UNC } [ 1870.143981] ata3.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1870.146758] ata3.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1870.146761] ata3.00: configured for UDMA/133 [ 1870.146777] ata3: EH complete [ 1872.092269] ata3.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0 [ 1872.092274] ata3.00: irq_stat 0x40000008 [ 1872.092278] ata3.00: failed command: READ FPDMA QUEUED [ 1872.092285] ata3.00: cmd 60/08:00:c0:4a:65/00:00:03:00:00/40 tag 0 ncq 4096 in [ 1872.092287] res 41/40:00:c5:4a:65/00:00:03:00:00/40 Emask 0x409 (media error) <F> [ 1872.092289] ata3.00: status: { DRDY ERR } [ 1872.092292] ata3.00: error: { UNC } [ 1872.094050] ata3.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1872.096795] ata3.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1872.096798] ata3.00: configured for UDMA/133 [ 1872.096814] ata3: EH complete [ 1874.042279] ata3.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0 [ 1874.042285] ata3.00: irq_stat 0x40000008 [ 1874.042289] ata3.00: failed command: READ FPDMA QUEUED [ 1874.042296] ata3.00: cmd 60/08:10:c0:4a:65/00:00:03:00:00/40 tag 2 ncq 4096 in [ 1874.042297] res 41/40:00:c5:4a:65/00:00:03:00:00/40 Emask 0x409 (media error) <F> [ 1874.042300] ata3.00: status: { DRDY ERR } [ 1874.042302] ata3.00: error: { UNC } [ 1874.044048] ata3.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1874.046837] ata3.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1874.046840] ata3.00: configured for UDMA/133 [ 1874.046861] sd 2:0:0:0: [sda] Unhandled sense code [ 1874.046863] sd 2:0:0:0: [sda] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 1874.046867] sd 2:0:0:0: [sda] Sense Key : Medium Error [current] [descriptor] [ 1874.046872] Descriptor sense data with sense descriptors (in hex): [ 1874.046874] 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00 [ 1874.046883] 03 65 4a c5 [ 1874.046886] sd 2:0:0:0: [sda] Add. Sense: Unrecovered read error - auto reallocate failed [ 1874.046892] sd 2:0:0:0: [sda] CDB: Read(10): 28 00 03 65 4a c0 00 00 08 00 [ 1874.046900] end_request: I/O error, dev sda, sector 56969925 [ 1874.046920] ata3: EH complete I'm not certain, but that looks like my problem may be a failing hard drive. But the drive is less then a year old, it really shouldn't be failing now...

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• Wisdom Lies in Collaborative Power and Intelligence

  - by kellsey.ruppel

  By Alakh Verma, Director, Platform Technology Solutions   In my recent blog posts, I shared insights on Predictive Analytics (Will Predictive Analytics at 'Speed of Thoughts' Help Businesses?), Real Time Decisions (How critical are Real Time decisions in business today?) and their significance in our lives in general and in businesses today. In the current business paradigm shift- with evolutionary social business, it is paramount that businesses look for wisdom in collaborative power and intelligence and equip their employees with the tools to engage with one another. There is an old time saying that 5 sticks tied together are stronger and unable to break as opposed to an individual stick. We have recently witnessed the power of ordinary people uniting together and fought collaboratively using Facebook and Twitter to topple down dictators in Tunisia, Egypt and Libya—and are threatening absolute rule in Syria. And an India one man’s (Anna Hazare) campaign against corruption went viral, bringing thousands to the streets in support. As anyone who has worked in a sizeable organization knows, there is no guarantee that the organization as a whole will perform efficiently and achieve its goals, even if each employee is individually efficient and every team has a high level of productivity. To achieve enterprise productivity, it is necessary not only for individuals and groups to “do things right” by working productively but also for the enterprise as a whole to “do the right things” - form the right teams, make the right decisions, allocate resources correctly, and effectively coordinate activities across the entire organization. Most organizations fall short of the optimal level of enterprise productivity because of one or more of these reasons, all at a great cost to the business.  They are disconnected from themselves with various parts of the organization unintentionally working at cross-purposes with each other.  Information that exists is not getting shared or reused.  Human talent is not being applied where it is most needed.  The same problems are being solved repeatedly by multiple groups. Intelligent collaboration through automated business processes has the ability to alter the course of any important business activity, with a potentially dramatic impact on the financial performance of the business. Whether it is a simple email exchange, a physical or virtual meeting, a task force, or a large-scale project, the activity is inherently collaborative.  In fact, collaboration can be defined as the work that takes place among people when a business process is not pre-determining how the work should take place. Collaboration is many things: information sharing, brainstorming, problem solving, best practice negotiation, innovation, coordination of activity, alignment of purpose, and so forth.  Collaboration is the “white space” between the business processes; it is the glue that holds an organization together, and the lubricant that allows the machinery to keep running.  Real time search and collaborative capabilities of the right people with the right content supported by defined processes will provide unparallel wisdom in the organization in the most competitive business environment today. Interestingly, technologies such as Oracle WebCenter offer these capabilities in our Web based business transactions and compliment in the overall collaborative intelligence and power to truly transform organizations to social businesses. Looking to learn more about engaging your employees to collaborate together and providing a complete user experience for your customers? You won't want to miss our webcast today! Drive Online Engagement with Intuitive Portals and Websites

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• Oracle Tutor: XPDL conversion (and why you should care)

  - by mary.keane

  You may have noticed that the Oracle Business Process Converter feature in Tutor 14 supports "XPDL" conversion to Oracle Business Process Analysis Suite (BPA), Oracle Business Process Management Suite (BPM), and Oracle Tutor, and you may have briefly wondered "what is XPDL?" before you moved on to the Visio import feature (a very popular feature in Tutor 14). This posting is for those who do not yet understand (or care) about XPDL and process modeling. Many of us (and I'm including myself) have spent years working in the process definition arena: we've written procedures, designed systems and software to help others write procedures, and have been responsible for embedding policies and procedures into training material for employees. We've worked with tools such as Oracle Tutor, Microsoft Visio, Microsoft Word, and UPK. Most of us have never worked with "modeling tools" before, and we certainly never had to understand BPMN. It's a brave new world in this arena, and companies desperately need people with policy and procedural system expertise to be able to work with system analysts so there is a seamless transfer of knowledge from IT to employees. When working with applications, a picture is worth a thousand words, so eventually you're going to need to understand and be able to work with business process models. XPDL is an acronym for XML Process Definition Language, and it is an interchange format for business process models. It allows you to take a BPMN model that was developed in one workflow application such as BizAgi and import it into another workflow application or a true BPMN management system such as Oracle BPM. Specifically, the XPDL format contains the graphical information of a model as well as any executable information. By using a common format, models can be moved from a basic modeling application used by business owners to applications used by system architects. Over 80 applications support the XPDL format, including MetaStorm ProVision, BEA ALBPM, BizAgi, and Tibco. I mention these applications because we have provided XSLT mapping files specifically for these vendors. Oracle Business Process Converter was designed with user extensibility in mind, and thus users can add their own XML files so that additional XPDL models from other vendors can be converted to BPM, BPA, and Oracle Tutor. Instructions on how to add your own files can be found in Appendix 4 of the Oracle Business Converter manual. Let's take a visual look at how this works. Here is an example of a model devloped in BizAgi: This model can be created by the average business user without a large learning curve, and it's a good start for the system analyst who will be adding web services as well as for the business manager who manages the process described in the model. By exporting this model as XPDL, the information can be converted into Oracle BPA and Oracle BPM as well as converted to Oracle Tutor to become the framework for a procedure. Through this conversion feature, one graphic illustration of a business process can be used by a system analyst, business analyst, business manager, and employee, as seen below. Model Converted to Tutor Procedure Below is the task section of the procedure after conversion from an XPDL file. Model converted to BPA Model converted to BPM End users still want step by step instructions on how to perform their jobs, so procedures (Oracle Tutor) and application simulations (UPK) are still a critical piece of the solution. But IT professionals need graphic descriptions of how the applications work, regardless of whether there are any tasks involving humans. Now there is a way to convert procedures (Oracle Tutor docx files) and basic models (XPDL files) so that business managers and system analysts can share process information. References Wikipedia XPDL. Workflow Management Coalition, XPDL Support and Resources Oracle Business Process Converter manual, Oracle Tutor 14 Oracle Business Process Management 11g If you have any XPDL conversion stories to share, we'd love to hear from you. Best wishes for the coming new year, Mary Keane, Senior Development Manager, Oracle Tutor and BPM

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• Graduate Life in Oracle by Ramakrishna Nalabothula

  - by david.talamelli

  Preparation for the BIG interview: I prepared in both technical and logical aspects to face the Oracle Interview. I had to cover almost all main areas in technical and many types of problems in logical areas. We attended mock- interviews and written tests at our college, browsed websites and communities. Having started with such a rigorous preparation before Oracle visited the college; it was possible for me to make it into the list of final selection. I put in a big effort to reach this position and I am very happy to achieve this. Why I chose Oracle: Oracle is one of the best technology providers and has a large customer base. I think it is not an easy job to offer services to that many customers. So, the company needs young and dynamic people and I wanted to be one among them. This gave me spirit and led me to walk into Oracle. I am working on different technologies and learning something new in the field. Having many customers is challenging Oracle and my work is challenging me. I am confident enough that customers to both me and Oracle will never lose their faith. Learning at Oracle: The style of learning is good and never resembles a classroom session in a college. It is always fun to learn here. There is no exam to track the performance. There is enough time until we completely learn it. There is no concept of stiff competition. Peers help through KT (Knowledge Transfers) and there are good resources in the Oracle to learn. People are always there to direct you to those. There are lots of opportunities for Web learning too! My Work Area: My team gives me a great opportunity to offer service to the entire product. There were no situations when I got tense with my work or targets and deliverables. I work with a Global Team and my manager is based in the UK. I have a lot of freedom and flexibility. I use the work from home option in case of any disturbances in the city or due to personal problems. I have a weekly meeting with my manager and use Instant Messenger for status updates. My manager plans very well to give me enough time to complete tasks. I have good coordination from the team towards our deadlines. My work has also brought me close to many people across various technology and product teams. I am glad to make many friends across Oracle. I am enjoying my time and work here. I cover all the major activities in the team. I am thankful to everyone from the Development and Quality Assurance Team to have high confidence in me by assigning such big responsibilities. Primary tasks are maintaining the environments that are very unstable at times. This really requires big time and effort to trace the root causes. I am working and still learning on all these areas. The happiest thing is I got chances to travel to USA & UK for training and for supporting a few customer demo projects. I have got to explore more across two countries and got sponsored to visit the places around due to Oracle's policies. I am very much thankful for these what I have from Oracle and for the cooperation there from other colleagues. Fun at Work: Oracle has a club from Employees to conduct games and events. I had an opportunity to participate in competitions, tournaments inside Oracle and Inter-Corporate for all games. I thank Oracle for providing me all these opportunities and I would like to extend my thanks to Senior Management for their confidence in me. I thank Oracle HR Recruiting Team too for selecting me into Oracle and giving me this opportunity to share my experience and feelings. Ramakrishna Nalabothula

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• Valuing "Working Software over Comprehensive Documentation"

  - by tom.spitz

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I subscribe to the tenets put forth in the Manifesto for Agile Software Development - http://agilemanifesto.org. As Oracle's chief methodologist, that might seem a self-deprecating attitude. After all, the agile manifesto tells us that we should value "individuals and interactions" over "processes and tools." My job includes process development. I also subscribe to ideas put forth in a number of subsequent works including Balancing Agility and Discipline: A Guide for the Perplexed (Boehm/Turner, Addison-Wesley) and Agile Project Management: Creating Innovative Products (Highsmith, Addison-Wesley). Both of these books talk about finding the right balance between "agility and discipline" or between a "predictive and adaptive" project approach. So there still seems to be a place for us in creating the Oracle Unified Method (OUM) to become the "single method framework that supports the successful implementation of every Oracle product." After all, the real idea is to apply just enough ceremony and produce just enough documentation to suit the needs of the particular project that supports an enterprise in moving toward its desired future state. The thing I've been struggling with - and the thing I'd like to hear from you about right now - is the prevalence of an ongoing obsession with "documents." OUM provides a comprehensive set of guidance for an iterative and incremental approach to engineering and implementing software systems. Our intent is first to support the information technology system implementation and, as necessary, support the creation of documentation. OUM, therefore, includes a supporting set of document templates. Our guidance is to employ those templates, sparingly, as needed; not create piles of documentation that you're not gonna (sic) need. In other words, don't serve the method, make the method serve you. Yet, there seems to be a "gimme" mentality in some circles that if you give me a sample document - or better yet - a repository of samples - then I will be able to do anything cheaply and quickly. The notion is certainly appealing AND reuse can save time. Plus, documents are a lowest common denominator way of packaging reusable stuff. However, without sustained investment and management I've seen "reuse repositories" turn quickly into garbage heaps. So, I remain a skeptic. I agree that providing document examples that promote consistency is helpful. However, there may be too much emphasis on the documents themselves and not enough on creating a system that meets the evolving needs of the business. How can we shift the emphasis toward working software and away from our dependency on documents - especially on large, complex implementation projects - while still supporting the need for documentation? I'd like to hear your thoughts.

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• Making the most of next weeks SharePoint 2010 developer training

  - by Eric Nelson

  [you can still register if you are free on the afternoons of 9th to 11th – UK time] We have 50+ registrations with more coming in – which is fantastic. Please read on to make the most of the training. Background We have structured the training to make sure that you can still learn lots during the three days even if you do not have SharePoint 2010 installed. Additionally the course is based around a subset of the channel 9 training to allow you to easily dig deeper or look again at specific areas. Which means if you have zero time between now and next Wednesday then you are still good to go. But if you can do some pre-work you will likely get even more out of the three days. Step 1: Check out the topics and resources available on-demand The course is based around a subset of the channel 9 training to allow you to easily dig deeper or look again at specific areas. Take a lap around the SharePoint 2010 Training Course on Channel 9 Download the SharePoint Developer Training Kit Step 2: Use a pre-configured Virtual Machine which you can download (best start today – it is large!) Consider using the VM we created If you don't have access to SharePoint 2010. You will need a 64bit host OS and bare minimum of 4GB of RAM. 8GB recommended. Virtual PC can not be used with this VM – Virtual PC only supports 32bit guests. The 2010-7a Information Worker VM gives you everything you need to develop for SharePoint 2010. Watch the Video on how to use this VM Download the VM Remember you only need to download the “parts” for the 2010-7a VM. There are 3 subtly different ways of using this VM: Easiest is to follow the advice of the video and get yourself a host OS of Windows Server 2008 R2 with Hyper-V and simply use the VM Alternatively you can take the VHD and create a “Boot to VHD” if you have Windows 7 Ultimate or Enterprise Edition. This works really well – especially if you are already familiar with “Boot to VHD” (This post I did will help you get started) Or you can take the VHD and use an alternative VM tool such as VirtualBox if you have a different host OS. NB: This tends to involve some work to get everything running fine. Check out parts 1 to 3 from Rolly and if you go with Virtual Box use an IDE controller not SATA. SATA will blue screen. Note in the screenshot below I also converted the vhd to a vmdk. I used the FREE Starwind Converter to do this whilst I was fighting blue screens – not sure its necessary as VirtualBox does now work with VHDs. or Step 3 – Install SharePoint 2010 on a 64bit Windows 7 or Vista Host I haven’t tried this but it is now supported. Check out MSDN. Final notes: I am in the process of securing a number of hosted VMs for ISVs directly managed by my team. Your Architect Evangelist will have details once I have them! Else we can sort out on the Wed. Regrettably I am unable to give folks 1:1 support on any issues around Boot to VHD, 3rd party VM products etc. Related Links: Check you are fully plugged into the work of my team – have you done these simple steps including joining our new LinkedIn group?

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• What is the difference between Workcenters, Dashboards, and the Interaction Hub?

  - by Matthew Haavisto

  Oracle Open World has just concluded.  Over the course of the conference, we presented several sessions covering different aspects of the PeopleSoft user experience, including Workcenters, Dashboards, and the PeopleSoft Interaction Hub (formerly known as the PeopleSoft Applications Portal).  Although we've produced collateral on these features and covered them in sessions, it became apparent at the conference that customers still have many questions about the these products, including how they are licensed, how they are installed, what their various purposes are, and how they can be used together synergistically. Let's Start with Licensing and Installation As you may know, we've extended the restricted use license (RUL) for the Interaction Hub.  This grants customers with PeopleTools 8.52 licenses the right to install the Interaction Hub for free for use as specified in the Tools license notes.  Note that this means customers receive a restricted use license for the Interaction Hub that doesn't cost them an additional license fee, but it is a separate product, not part of PeopleTools or PeopleSoft applications, and is a separate installation.  This means customers must provide the infrastructure to install and run the Hub, just like any other application.  The benefits of using the Hub to unify your PeopleSoft user experience can be great.  PeopleSoft applications have not yet delivered instances of the Hub with their products, though they may in the future. Workcenters and Dashboards, on the other hand, are frameworks provided by PeopleTools.  No other license is required, and no additional installation of a separate product is needed (apart from PeopleTools and PeopleSoft applications).  PeopleSoft applications are delivering instances of the workcenters and dashboards with their products.  Some are available now, and more are coming in future releases.  These delivered workcenter and dashboard instances require no additional licenses, and no additional installations beyond Tools and the applications that provide them.  In addition, the workcenter and dashboard frameworks provided by PeopleTools can be used by customers to build their own workcenters and dashboards, and it's quite easy and simple to do so. What are Their Differences?  What Purposes do they Serve? Workcenters, Dashboards and the Interaction Hub appear somewhat similar.  They all contain pagelets, and have some visual characteristics in common.  However, their strengths and purposes are very different, and they were designed to provide different benefits to your PeopleSoft ecosystem. Workcenters and Dashboards have the following characteristics: Designed for specific roles Focus on the daily tasks of those roles Help to streamline the work performed most often Personal view of my work world Makes navigation and search easier and quicker, particularly for transactions and decision support Reports and data needed for day-to-day work Personalizable, but minimal Delivered by PS Apps, but can be altered by customer for their requirements Customers can create their own Workcenters can be used for guided processes  The Interaction Hub is designed to aggregate content from multiple applications, and is is used to unify the user experience of those applications.  It offers a rich, web site-based user experience, and is often used to provide access to infrequently performed activities like benefits enrollment, payroll inquiries, life event changes, onboarding, and so on. Full-featured and robust Centrally administered Pushed to large audience Broad info like Company News Infrequent activities like benefits, not day-to-day tasks Self-service, access to employer info Central launch point for other activities and can navigate to workcenters and dashboards Deployed by customers or consultants, instances not delivered by PeopleSoft (at this time) Content management Unified PS application navigation Although these products are quite different and serve different purposes in your PeopleSoft environment, they can be used together to provide a richer, more efficient and engaging user experience for your all your user communities.

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• Crime Scene Investigation: SQL Server

  - by Rodney Landrum

  “The packages are running slower in Prod than they are in Dev” My week began with this simple declaration from one of our lead BI developers, quickly followed by an emailed spreadsheet demonstrating that, over 5 executions, an extensive ETL process was running average 630 seconds faster on Dev than on Prod. The situation needed some scientific investigation to determine why the same code, the same data, the same schema would yield consistently slower results on a more powerful server. Prod had yet to be officially christened with a “Go Live” date so I had the time, and having recently been binge watching CSI: New York, I also had the inclination. An inspection of the two systems, Prod and Dev, revealed the first surprise: although Prod was indeed a “bigger” system, with double the amount of RAM of Dev, the latter actually had twice as many processor cores. On neither system did I see much sign of resources being heavily taxed, while the ETL process was running. Without any real supporting evidence, I jumped to a conclusion that my years of performance tuning should have helped me avoid, and that was that the hardware differences explained the better performance on Dev. We spent time setting up a Test system, similarly scoped to Prod except with 4 times the cores, and ported everything across. The results of our careful benchmarks left us truly bemused; the ETL process on the new server was slower than on both other systems. We burned more time tweaking server configurations, monitoring IO and network latency, several times believing we’d uncovered the smoking gun, until the results of subsequent test runs pitched us back into confusion. Finally, I decided, enough was enough. Hadn’t I learned very early in my DBA career that almost all bottlenecks were caused by code and database design, not hardware? It was time to get back to basics. With over 100 SSIS packages and hundreds of queries, each handling specific tasks such as file loads, bulk inserts, transforms, logging, and so on, the task seemed formidable. And yet, after barely an hour spent with Profiler, Extended Events, and wait statistics DMVs, I had a lead in the shape of a query that joined three tables, containing millions of rows, returned 3279 results, but performed 239K logical reads. As soon as I looked at the execution plans for the query in Dev and Test I saw the culprit, an implicit conversion warning on a join predicate field that was numeric in one table and a varchar(50) in another! I turned this information over to the BI developers who quickly resolved the data type mismatches and found and fixed “several” others as well. After the schema changes the same query with the same databases ran in under 1 second on all systems and reduced the logical reads down to fewer than 300. The analysis also revealed that on Dev, the ETL task was pulling data across a LAN, whereas Prod and Test were connected across slower WAN, in large part explaining why the same process ran slower on the latter two systems. Loading the data locally on Prod delivered a further 20% gain in performance. As we progress through our DBA careers we learn valuable lessons. Sometimes, with a project deadline looming and pressure mounting, we choose to forget them. I was close to giving into the temptation to throw more hardware at the problem. I’m pleased at least that I resisted, though I still kick myself for not looking at the code on day one. It can seem a daunting prospect to return to the fundamentals of the code so close to roll out, but with the right tools, and surprisingly little time, you can collect the evidence that reveals the true problem. It is a lesson I trust I will remember for my next 20 years as a DBA, if I’m ever again tempted to bypass the evidence.

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• More Stuff less Fluff

  - by brendonpage

  Originally posted on: http://geekswithblogs.net/brendonpage/archive/2013/11/08/more-stuff-less-fluff.aspxYAGNI – "You Aren't Going To Need It". This is an acronym commonly used in software development to remind developers to only write what they need. This acronym exists because software developers have gotten into the habit of writing everything they need to solve a problem and then everything they think they're going to possibly need in the future. Since we can't predict the future this results in a large portion of the code that we write never being used. That extra code causes unnecessary complexity, which makes it harder to understand and harder to modify when we inevitably have to write something that we didn't think of. I've known about YAGNI for some time now but I never really got it. The words made sense and the idea was clear but the concept never sank in. I was one of those devs who'd happily write a ton of code in the anticipation of future needs. In my mind this was an essential part of writing high quality code. I didn't realise that in doing so I was actually writing low quality code. If you are anything like me you are probably thinking "Lies and propaganda! High quality code needs to be future proof." I agree! But what makes code future proof? If we could see into the future the answer would be simple, code that allows for or meets all future requirements. Since we can't see the future the best we can do is write code that can easily adapt to future requirements, this means writing flexible code. Flexible code is: Fast to understand. Fast to add to. Fast to modify. To be flexible code has to be simple, this means only making it as complex as it needs to be to meet those 3 criteria. That is high quality code. YAGNI! The art is in deciding where to place the seams (abstractions) that will give you flexibility without making decisions about future functionality. Robert C Martin explains it very nicely, he says a good architecture allows you to defer decisions because if you can defer a decision then you have the flexibility to change it. I've recently had a YAGNI experience which brought this all into perspective. I was working on a new project which had multiple clients that connect to a server hosted in the cloud. I was tasked with adding a feature to the desktop client that would allow users to capture items that would then be saved to the cloud. My immediate thought was "Hey we have multiple clients so I should build a web service for these items, that way we can access them from other clients", so I went to work and this is what I created.  I stood back and gazed upon what I'd created with a warm fuzzy feeling. It was beautiful! Then the time came for the team to use the design I'd created for another feature with a new entity. Let's just say that they didn't get the same warm fuzzy feeling that I did when they looked at the design. After much discussion they eventually got it through to me that I'd bloated the design based on an assumption of future functionality. After much more discussion we cut the design down to the following. This design gives us future flexibility with no extra work, it is as complex as it needs to be. It has been a couple of months since this incident and we still haven't needed to access either of the entities from other clients. Using the simpler design allowed us to do more stuff with less stuff!

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• SQL Authority News – Secret Tool Box of Successful Bloggers: 52 Tips to Build a High Traffic Top Ranking Blog

  - by Pinal Dave

  When I started this blog, it was meant as a bookmark for myself for helpful tips and tricks.  Gradually, it grew into a blog that others were reading and commenting on.  While SQL and databases are my first love and the reason I started this blog, the side effect was that I discovered I loved writing.  I discovered a secret goal I didn’t even know I wanted – I wanted to become an author.  For a long time, writing this blog satisfied that urge.  Gradually, though, I wanted to see my name in print. 12th Book Over the past few years I have authored and co-authored a number of books – they are all based on my knowledge of SQL Server, and were meant to spread my years of experience into the world, to share what I have learned with my community.  I currently have elevan of these “manuals” available for sale.  As exciting as it was to see my name in print, I still felt that there was more I could do as an author. That is when I realized that I am more than just a SQL expert.  I have been writing this blog now for more than 10 years, and it grew from a personal bookmark to a thriving website with over 2 million views per month.  I thought to myself “I could write a book about how to create a successful blog!”  And that is exactly what I did.  I am extremely excited to share with all of you my new book – “Secret Toolbox of Successful Bloggers.” A Labor of Love This project has been a labor of love for me.  It started out as a series for this blog – I would post one article a week until I felt the topic had been covered.  I found that as I wrote, new topics kept popping up in my mind, and eventually this small blog series grew into a full book.  The blog series was large enough to last a whole year, so I definitely thought that it could be a full book.  Ideas on how to become a successful blogger were so frequent that, I will admit, I feel like there is so much I left out of this book.  I had a lot more to say than I originally thought! I am so excited to be sharing this book with all of you.  I am so passionate about this topic, and I feel like there are so many people who can benefit from this book.  I know that when I started this blog, I did not know what I was doing, and I would have loved a “helping hand” to tell what to do and what not to do.  If this book can act that way to any of my readers, I feel it is a success. Rules of Thumb If you are interested in the topic of becoming a blogger, as you read this book, keep in mind that it is suggestions only.  Blogging is so new to the world that while there are “rules of thumb” about what to do and what not to do, a map of steps (“first, do x, then do y”) is not going to work for every single blogger.  This book is meant to encourage new bloggers to put their content out there in the world, to be brave and create a community like the one I have here at SQL Authority.  I have gained so much from this community, I wanted to give something back, and this book is just one small part. I hope that everyone who reads this books finds at least one helpful tip, and that everyone can experience the joy of blogging.  That is the whole reason I wrote this book, and what I hope everyone takes away from it. Where Can You Get It? You can get the book from following URL: Kindle eBook | Print Book Reference: Pinal Dave (http://blog.SQLAuthority.com)Filed under: About Me, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, T SQL

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• Two Candidates + One Job = Two Different Outcomes

  - by david.talamelli

  Recruiters have always headhunted (sidenote: I do not like this word, in general I think the type of people who use the phrase “headhunting” are the ones who are trying to sound more important than what they likely are). Any serious Recruiter engages in direct recruiting activity, it is part and parcel of the business it is not something unique. With the uptake in Social Media the past 4-5 years, we have seen an increase in the number of Recruiters proactively reaching out to people about job opportunities. We have also seen this activity increase across all levels of hire, from help desk roles to C-Level Executives. While getting approached about a role can be a nice boost to a person’s ego, do not let it give you an inflated sense of entitlement. It is The way that people handle themselves during these calls and subsequent interviews will have a large impact on their potential to land that job. Last week I spoke to two very different candidates, both about the same position and both with very different outcomes. On paper, Candidate #1 looked fantastic; they ticked many of the boxes that we were looking for. The person is working at global IT company and working in a similar role as the one we were hiring for but not in as senior as the role we had. This role would have been the perfect step to getting involved in more complex work for the person. Candidate #2 had less polished IT experience, ticked some of the boxes we were looking for and on paper in comparison to Candidate #1 was not as close a fit as Candidate #1 was. It seemed like I was comparing apples and oranges. After speaking to both candidates it turns out I was comparing apples and oranges except the person better suited for our role was not the one I was expecting it would be. The first candidate on paper looked great – they had the experience we were looking for and appeared to be just right for the role, but after talking to them, they gave me the impression that they thought the world owed them. The impression I was left with was that they did not equate success with hard work, they seemed more interested in “what is in it for me”. Rather than having a proper conversation with me, I was often cut off and asked to hurry it up when explaining our business, what we are doing, etc... . This person seemed more interested in the job title and money than how rather than think about ways to make the role successful. Candidate #2 who had limited experience, made up for any perceived lack of experience and them some with a demonstrated motivation to succeed and do the things needed to make that happen. Candidate #2 made a great first impression, they did not seem afraid of hard work and demonstrated a “team player” attitude. In talking to them they kept me engaged, listened and asked thoughtful questions that made me think this is the type of person who creates their own luck and who would thrive in a place like Oracle. Skills, capabilities, experience and a good resume can certainly get your foot in the door, but the wrong attitude or approach to work can close those opportunities just as easily. On the other hand, hard work, effort and a genuine work ethic may help open those doors that would otherwise closed for you. A resume with all the credentials gets you in the front door but that is just the beginning of the process. It is not how we start the race that is important, it’s how things end that matter most.

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• Simple OpenGL program major slow down at high resolution

  - by Grieverheart

  I have created a small OpenGL 3.3 (Core) program using freeglut. The whole geometry is two boxes and one plane with some textures. I can move around like in an FPS and that's it. The problem is I face a big slow down of fps when I make my window large (i.e. above 1920x1080). I have monitors GPU usage when in full-screen and it shows GPU load of nearly 100% and Memory Controller load of ~85%. When at 600x600, these numbers are at about 45%, my CPU is also at full load. I use deferred rendering at the moment but even when forward rendering, the slow down was nearly as severe. I can't imagine my GPU is not powerful enough for something this simple when I play many games at 1080p (I have a GeForce GT 120M btw). Below are my shaders, First Pass #VS #version 330 core uniform mat4 ModelViewMatrix; uniform mat3 NormalMatrix; uniform mat4 MVPMatrix; uniform float scale; layout(location = 0) in vec3 in_Position; layout(location = 1) in vec3 in_Normal; layout(location = 2) in vec2 in_TexCoord; smooth out vec3 pass_Normal; smooth out vec3 pass_Position; smooth out vec2 TexCoord; void main(void){ pass_Position = (ModelViewMatrix * vec4(scale * in_Position, 1.0)).xyz; pass_Normal = NormalMatrix * in_Normal; TexCoord = in_TexCoord; gl_Position = MVPMatrix * vec4(scale * in_Position, 1.0); } #FS #version 330 core uniform sampler2D inSampler; smooth in vec3 pass_Normal; smooth in vec3 pass_Position; smooth in vec2 TexCoord; layout(location = 0) out vec3 outPosition; layout(location = 1) out vec3 outDiffuse; layout(location = 2) out vec3 outNormal; void main(void){ outPosition = pass_Position; outDiffuse = texture(inSampler, TexCoord).xyz; outNormal = pass_Normal; } Second Pass #VS #version 330 core uniform float scale; layout(location = 0) in vec3 in_Position; void main(void){ gl_Position = mat4(1.0) * vec4(scale * in_Position, 1.0); } #FS #version 330 core struct Light{ vec3 direction; }; uniform ivec2 ScreenSize; uniform Light light; uniform sampler2D PositionMap; uniform sampler2D ColorMap; uniform sampler2D NormalMap; out vec4 out_Color; vec2 CalcTexCoord(void){ return gl_FragCoord.xy / ScreenSize; } vec4 CalcLight(vec3 position, vec3 normal){ vec4 DiffuseColor = vec4(0.0); vec4 SpecularColor = vec4(0.0); vec3 light_Direction = -normalize(light.direction); float diffuse = max(0.0, dot(normal, light_Direction)); if(diffuse 0.0){ DiffuseColor = diffuse * vec4(1.0); vec3 camera_Direction = normalize(-position); vec3 half_vector = normalize(camera_Direction + light_Direction); float specular = max(0.0, dot(normal, half_vector)); float fspecular = pow(specular, 128.0); SpecularColor = fspecular * vec4(1.0); } return DiffuseColor + SpecularColor + vec4(0.1); } void main(void){ vec2 TexCoord = CalcTexCoord(); vec3 Position = texture(PositionMap, TexCoord).xyz; vec3 Color = texture(ColorMap, TexCoord).xyz; vec3 Normal = normalize(texture(NormalMap, TexCoord).xyz); out_Color = vec4(Color, 1.0) * CalcLight(Position, Normal); } Is it normal for the GPU to be used that much under the described circumstances? Is it due to poor performance of freeglut? I understand that the problem could be specific to my code, but I can't paste the whole code here, if you need more info, please tell me.

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• Columnstore Case Study #1: MSIT SONAR Aggregations

  - by aspiringgeek

  Preamble This is the first in a series of posts documenting big wins encountered using columnstore indexes in SQL Server 2012 & 2014.  Many of these can be found in this deck along with details such as internals, best practices, caveats, etc.  The purpose of sharing the case studies in this context is to provide an easy-to-consume quick-reference alternative. Why Columnstore? If we’re looking for a subset of columns from one or a few rows, given the right indexes, SQL Server can do a superlative job of providing an answer. If we’re asking a question which by design needs to hit lots of rows—DW, reporting, aggregations, grouping, scans, etc., SQL Server has never had a good mechanism—until columnstore. Columnstore indexes were introduced in SQL Server 2012. However, they're still largely unknown. Some adoption blockers existed; yet columnstore was nonetheless a game changer for many apps.  In SQL Server 2014, potential blockers have been largely removed & they're going to profoundly change the way we interact with our data.  The purpose of this series is to share the performance benefits of columnstore & documenting columnstore is a compelling reason to upgrade to SQL Server 2014. App: MSIT SONAR Aggregations At MSIT, performance & configuration data is captured by SCOM. We archive much of the data in a partitioned data warehouse table in SQL Server 2012 for reporting via an application called SONAR.  By definition, this is a primary use case for columnstore—report queries requiring aggregation over large numbers of rows.  New data is refreshed each night by an automated table partitioning mechanism—a best practices scenario for columnstore. The Win Compared to performance using classic indexing which resulted in the expected query plan selection including partition elimination vs. SQL Server 2012 nonclustered columnstore, query performance increased significantly.  Logical reads were reduced by over a factor of 50; both CPU & duration improved by factors of 20 or more.  Other than creating the columnstore index, no special modifications or tweaks to the app or databases schema were necessary to achieve the performance improvements.  Existing nonclustered indexes were rendered superfluous & were deleted, thus mitigating maintenance challenges such as defragging as well as conserving disk capacity. Details The table provides the raw data & summarizes the performance deltas. Logical Reads (8K pages) CPU (ms) Durn (ms) Columnstore 160,323 20,360 9,786 Conventional Table & Indexes 9,053,423 549,608 193,903 ? x56 x27 x20 The charts provide additional perspective of this data.  "Conventional vs. Columnstore Metrics" document the raw data.  Note on this linear display the magnitude of the conventional index performance vs. columnstore.  The “Metrics (?)” chart expresses these values as a ratio. Summary For DW, reports, & other BI workloads, columnstore often provides significant performance enhancements relative to conventional indexing.  I have documented here, the first in a series of reports on columnstore implementations, results from an initial implementation at MSIT in which logical reads were reduced by over a factor of 50; both CPU & duration improved by factors of 20 or more.  Subsequent features in this series document performance enhancements that are even more significant. 

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• Oracle GoldenGate Active-Active Part 1

  - by Nick_W

  My name is Nick Wagner, and I'm a recent addition to the Oracle Maximum Availability Architecture (MAA) product management team.  I've spent the last 15+ years working on database replication products, and I've spent the last 10 years working on the Oracle GoldenGate product.  So most of my posting will probably be focused on OGG.  One question that comes up all the time is around active-active replication with Oracle GoldenGate.  How do I know if my application is a good fit for active-active replication with GoldenGate?   To answer that, it really comes down to how you plan on handling conflict resolution.  I will delve into topology and deployment in a later blog, but here is a simple architecture: The two most common resolution routines are host based resolution and timestamp based resolution. Host based resolution is used less often, but works with the fewest application changes.  Think of it like this: any transactions from SystemA always take precedence over any transactions from SystemB.  If there is a conflict on SystemB, then the record from SystemA will overwrite it.  If there is a conflict on SystemA, then it will be ignored.  It is quite a bit less restrictive, and in most cases, as long as all the tables have primary keys, host based resolution will work just fine.  Timestamp based resolution, on the other hand, is a little trickier. In this case, you can decide which record is overwritten based on timestamps. For example, does the older record get overwritten with the newer record?  Or vice-versa?  This method not only requires primary keys on every table, but it also requires every table to have a timestamp/date column that is updated each time a record is inserted or updated on the table.  Most homegrown applications can always be customized to include these requirements, but it's a little more difficult with 3rd party applications, and might even be impossible for large ERP type applications.  If your database has these features - whether it’s primary keys for host based resolution, or primary keys and timestamp columns for timestamp based resolution - then your application could be a great candidate for active-active replication.  But table structure is not the only requirement.  The other consideration applies when there is a conflict; i.e., do I need to perform any notification or track down the user that had their data overwritten?  In most cases, I don't think it's necessary, but if it is required, OGG can always create an exceptions table that contains all of the overwritten transactions so that people can be notified. It's a bit of extra work to implement this type of option, but if the business requires it, then it can be done. Unless someone is constantly monitoring this exception table or has an automated process in dealing with exceptions, there will be a delay in getting a response back to the end user. Ideally, when setting up active-active resolution we can include some simple procedural steps or configuration options that can reduce, or in some cases eliminate the potential for conflicts.  This makes the whole implementation that much easier and foolproof.  And I'll cover these in my next blog. 

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• disks not ready in array causes mdadm to force initramfs shell

  - by RaidPinata

  Okay, this is starting to get pretty frustrating. I've read most of the other answers on this site that have anything to do with this issue but I'm still not getting anywhere. I have a RAID 6 array with 10 devices and 1 spare. The OS is on a completely separate device. At boot only three of the 10 devices in the raid are available, the others become available later in the boot process. Currently, unless I go through initramfs I can't get the system to boot - it just hangs with a blank screen. When I do boot through recovery (initramfs), I get a message asking if I want to assemble the degraded array. If I say no and then exit initramfs the system boots fine and my array is mounted exactly where I intend it to. Here are the pertinent files as near as I can tell. Ask me if you want to see anything else. # mdadm.conf # # Please refer to mdadm.conf(5) for information about this file. # # by default (built-in), scan all partitions (/proc/partitions) and all # containers for MD superblocks. alternatively, specify devices to scan, using # wildcards if desired. #DEVICE partitions containers # auto-create devices with Debian standard permissions # CREATE owner=root group=disk mode=0660 auto=yes # automatically tag new arrays as belonging to the local system HOMEHOST <system> # instruct the monitoring daemon where to send mail alerts MAILADDR root # definitions of existing MD arrays # This file was auto-generated on Tue, 13 Nov 2012 13:50:41 -0700 # by mkconf $Id$ ARRAY /dev/md0 level=raid6 num-devices=10 metadata=1.2 spares=1 name=Craggenmore:data UUID=37eea980:24df7b7a:f11a1226:afaf53ae Here is fstab # /etc/fstab: static file system information. # # Use 'blkid' to print the universally unique identifier for a # device; this may be used with UUID= as a more robust way to name devices # that works even if disks are added and removed. See fstab(5). # # <file system> <mount point> <type> <options> <dump> <pass> # / was on /dev/sdc2 during installation UUID=3fa1e73f-3d83-4afe-9415-6285d432c133 / ext4 errors=remount-ro 0 1 # swap was on /dev/sdc3 during installation UUID=c4988662-67f3-4069-a16e-db740e054727 none swap sw 0 0 # mount large raid device on /data /dev/md0 /data ext4 defaults,nofail,noatime,nobootwait 0 0 output of cat /proc/mdstat Personalities : [linear] [multipath] [raid0] [raid1] [raid6] [raid5] [raid4] [raid10] md0 : active raid6 sda[0] sdd[10](S) sdl[9] sdk[8] sdj[7] sdi[6] sdh[5] sdg[4] sdf[3] sde[2] sdb[1] 23441080320 blocks super 1.2 level 6, 512k chunk, algorithm 2 [10/10] [UUUUUUUUUU] unused devices: <none> Here is the output of mdadm --detail --scan --verbose ARRAY /dev/md0 level=raid6 num-devices=10 metadata=1.2 spares=1 name=Craggenmore:data UUID=37eea980:24df7b7a:f11a1226:afaf53ae devices=/dev/sda,/dev/sdb,/dev/sde,/dev/sdf,/dev/sdg,/dev/sdh,/dev/sdi,/dev/sdj,/dev/sdk,/dev/sdl,/dev/sdd Please let me know if there is anything else you think might be useful in troubleshooting this... I just can't seem to figure out how to change the boot process so that mdadm waits until the drives are ready to build the array. Everything works just fine if the drives are given enough time to come online. edit: changed title to properly reflect situation

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• SQL Server IO handling mechanism can be severely affected by high CPU usage

  - by sqlworkshops

  Are you using SSD or SAN / NAS based storage solution and sporadically observe SQL Server experiencing high IO wait times or from time to time your DAS / HDD becomes very slow according to SQL Server statistics? Read on… I need your help to up vote my connect item – https://connect.microsoft.com/SQLServer/feedback/details/744650/sql-server-io-handling-mechanism-can-be-severely-affected-by-high-cpu-usage. Instead of taking few seconds, queries could take minutes/hours to complete when CPU is busy.In SQL Server when a query / request needs to read data that is not in data cache or when the request has to write to disk, like transaction log records, the request / task will queue up the IO operation and wait for it to complete (task in suspended state, this wait time is the resource wait time). When the IO operation is complete, the task will be queued to run on the CPU. If the CPU is busy executing other tasks, this task will wait (task in runnable state) until other tasks in the queue either complete or get suspended due to waits or exhaust their quantum of 4ms (this is the signal wait time, which along with resource wait time will increase the overall wait time). When the CPU becomes free, the task will finally be run on the CPU (task in running state).The signal wait time can be up to 4ms per runnable task, this is by design. So if a CPU has 5 runnable tasks in the queue, then this query after the resource becomes available might wait up to a maximum of 5 X 4ms = 20ms in the runnable state (normally less as other tasks might not use the full quantum).In case the CPU usage is high, let’s say many CPU intensive queries are running on the instance, there is a possibility that the IO operations that are completed at the Hardware and Operating System level are not yet processed by SQL Server, keeping the task in the resource wait state for longer than necessary. In case of an SSD, the IO operation might even complete in less than a millisecond, but it might take SQL Server 100s of milliseconds, for instance, to process the completed IO operation. For example, let’s say you have a user inserting 500 rows in individual transactions. When the transaction log is on an SSD or battery backed up controller that has write cache enabled, all of these inserts will complete in 100 to 200ms. With a CPU intensive parallel query executing across all CPU cores, the same inserts might take minutes to complete. WRITELOG wait time will be very high in this case (both under sys.dm_io_virtual_file_stats and sys.dm_os_wait_stats). In addition you will notice a large number of WAITELOG waits since log records are written by LOG WRITER and hence very high signal_wait_time_ms leading to more query delays. However, Performance Monitor Counter, PhysicalDisk, Avg. Disk sec/Write will report very low latency times.Such delayed IO handling also occurs to read operations with artificially very high PAGEIOLATCH_SH wait time (with number of PAGEIOLATCH_SH waits remaining the same). This problem will manifest more and more as customers start using SSD based storage for SQL Server, since they drive the CPU usage to the limits with faster IOs. We have a few workarounds for specific scenarios, but we think Microsoft should resolve this issue at the product level. We have a connect item open – https://connect.microsoft.com/SQLServer/feedback/details/744650/sql-server-io-handling-mechanism-can-be-severely-affected-by-high-cpu-usage - (with example scripts) to reproduce this behavior, please up vote the item so the issue will be addressed by the SQL Server product team soon.Thanks for your help and best regards,Ramesh MeyyappanHome: www.sqlworkshops.comLinkedIn: http://at.linkedin.com/in/rmeyyappan

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• Doubts about several best practices for rest api + service layer

  - by TheBeefMightBeTough

  I'm going to be starting a project soon that exposes a restful api for business intelligence. It may not be limited to a restful api, so I plan to delegate requests to a service layer that then coordinates multiple domain objects (each of which have business logic local to the object). The api will likely have many calls as it is a long-term project. While thinking about the design, I recalled a few best practices. 1) Use command objects at the controller layer (I'm using Spring MVC). 2) Use DTOs at the service layer. 3) Validate in both the controller and service layer, though for different reasons. I have my doubts about these recommendations. 1) Using command objects adds a lot of extra single-purpose classes (potentially one per request). What exactly is the benefit? Annotation based validation can be done using this approach, sure. What if I have two requests that take the same parameters, but have different validation requirements? I would have to have two different classes with exactly the same members but different annotations? Bleh. 2) I have heard that using DTOs is preferable to parameters because it makes for more maintainable code down the road (say, e.g., requirements change and the service parameters need to be altered). I don't quite understand this. Shouldn't an api be more-or-less set in stone? I would understand that in the early phases of a project (or, especially, an entire company) the domain itself will not be well understood, and thus core domain objects may change along with the apis that manipulate these objects. At this point however the number of api methods should be small and their dependents few, so changes to the methods could easily be tolerated from a maintainability standpoint. In a large api with many methods and a substantial domain model, I would think having a DTO for potentially each domain object would become unwieldy. Am I misunderstanding something here? 3) I see validation in the controller and service layer as redundant in most cases. Why would I validate that parameters are not null and are in general well formed in the controller if the service is going to do exactly the same (and more). Couldn't I just do all the validation in the service and throw a runtime exception with a list of bad parameters then catch that in the controller to make the error messages more presentable? Better yet, couldn't I just make the error messages user-friendly in the service and let the exception trickle up to a global handler (ControllerAdvice in spring, for example)? Is there something wrong with either of these approaches? (I do see a use case for controller validation if the input does not map one-to-one with the service input, but since the controllers are for a rest api and not forms, the api parameters will probably map directly to service parameters.) I do also have a question about unchecked vs checked exceptions. Namely, I'm not really sure why I'd ever want to use a checked exception. Every time I have seen them used they just get wrapped into general exceptions (DomainException, SystemException, ApplicationException, w/e) to reduce the signature length of methods, or devs catch Exception rather than dealing with the App1Exception, App2Exception, Sys1Exception, Sys2Exception. I don't see how either of these practices is very useful. Why not just use unchecked exceptions always and catch the ones you actually do care about? You could just document what unchecked exceptions the method throws.

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• On The Road with the HR Community

  - by Kathryn Perry

  A guest post by Steve Boese, Director, Talent Strategy, Oracle One of the best ways to connect with and to get a feel for what is on the minds of Human Resources leaders is to get out of the office and hit the road. I’ve had the great honor to attend and/or present at a number of events recently, including the massive SHRM Annual Conference, the HR Florida Conference, and Taleo World in Chicago. These events, and many others, offer solution providers, talent management professionals, business leaders, and even more casual observers of the Human Resources field with tremendous opportunities to connect, to share information, and to learn from each other. Attending the conferences also give people a sense of how they can improve and enhance their skills and knowledge, learn about the latest workforce technologies, and bring new and innovative ideas back to their organizations. And sure, the parties and conference swag can be pretty nice as well! If you attend a few of these industry events, one of the most beneficial by-products that you can emerge with -- whether you are on the front lines in HR at your organization, or as we are at Oracle, in the business of developing and delivering innovative and impactful technology solutions to our customers -- is to get a larger sense of the big ideas and major trends, concerns, and challenges facing organizations all across the landscape, and to be able to better understand how your strategies and solutions can be improved with this greater perspective. So what are HR folks discussing and debating? What questions and problems keep them up at night? What are the bloggers and large community of HR social media enthusiasts buzzing about? From my perspective some of the common themes you see over and again across the HR community break down (broadly), into three main areas: Talent attraction - How can we locate, attract, recruit, and hire the best talent possible? What new strategies, approaches, and technologies can help us in this critically important area? What role do external social networks like LinkedIn, Facebook, and Twitter play in the increasingly competitive search for talent? Talent Retention - How can we make sure to keep that talent on our team? What engagement, development, recognition, and compensation tools can help us in this regard? How can we continue, (or become), an employer of choice? What is our unique and compelling employer value proposition? Talent Empowerment - How can we put our employees in the best position to succeed? What can we do to better align our talent with the organization’s mission and goals, while simultaneously providing the best and most driven to succeed individuals a clear path to achieve their career goals and aspirations? How can new technologies, particularly social and collaboration tools help in this area? While these are the ‘big themes’ that I know I have seen this year, certainly they are not really new, nor are they likely to fundamentally change in the next year or two. I think the reason is that at the core of any successful enterprise is a collection of smart, interested, engaged, challenged, and empowered group of people. And that was likely the case 10 or 20 years ago, and will probably be the case 10 or 20 years into the future. But what has changed, and what you can see -- evidenced by simply following the Twitter backchannel for an event and by reading some of the many fantastic HR blogs out there -- is that the HR professional's ability, along with technology solution providers like Oracle, to connect, to more openly share information with each other, and to make each other better in the process, (and to create new, improved, and more innovative solutions), has never been greater. And I think it is with this heretofore unprecedented level of opportunity to connect with other members of the community that HR professionals will be better equipped to help their organizations attract, retain, and empower their teams. We at Oracle HCM look forward to continuing to meet, engage, and connect with the HR community in the coming months. Until then -- follow us on Twitter and Facebook.

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• RPi and Java Embedded GPIO: Big Data and Java Technology

  - by hinkmond

  Java Embedded and Big Data go hand-in-hand, especially as demonstrated by prototyping on a Raspberry Pi to show how well the Java Embedded platform can perform on a small embedded device which then becomes the proof-of-concept for industrial controllers, medical equipment, networking gear or any type of sensor-connected device generating large amounts of data. The key is a fast and reliable way to access that data using Java technology. In the previous blog posts you've seen the integration of a static electricity sensor and the Raspberry Pi through the GPIO port, then accessing that data through Java Embedded code. It's important to point out how this works and why it works well with Java code. First, the version of Linux (Debian Wheezy/Raspian) that is found on the RPi has a very convenient way to access the GPIO ports through the use of Linux OS managed file handles. This is key in avoiding terrible and complex coding using register manipulation in C code, or having to program in a less elegant and clumsy procedural scripting language such as python. Instead, using Java Embedded, allows a fast way to access those GPIO ports through those same Linux file handles. Java already has a very easy to program way to access file handles with a high degree of performance that matches direct access of those file handles with the Linux OS. Using the Java API java.io.FileWriter lets us open the same file handles that the Linux OS has for accessing the GPIO ports. Then, by first resetting the ports using the unexport and export file handles, we can initialize them for easy use in a Java app. // Open file handles to GPIO port unexport and export controls FileWriter unexportFile = new FileWriter("/sys/class/gpio/unexport"); FileWriter exportFile = new FileWriter("/sys/class/gpio/export"); ... // Reset the port unexportFile.write(gpioChannel); unexportFile.flush(); // Set the port for use exportFile.write(gpioChannel); exportFile.flush(); Then, another set of file handles can be used by the Java app to control the direction of the GPIO port by writing either "in" or "out" to the direction file handle. // Open file handle to input/output direction control of port FileWriter directionFile = new FileWriter("/sys/class/gpio/gpio" + gpioChannel + "/direction"); // Set port for input directionFile.write("in"); // Or, use "out" for output directionFile.flush(); And, finally, a RandomAccessFile handle can be used with a high degree of performance on par with native C code (only milliseconds to read in data and write out data) with low overhead (unlike python) to manipulate the data going in and out on the GPIO port, while the object-oriented nature of Java programming allows for an easy way to construct complex analytic software around that data access functionality to the external world. RandomAccessFile[] raf = new RandomAccessFile[GpioChannels.length]; ... // Reset file seek pointer to read latest value of GPIO port raf[channum].seek(0); raf[channum].read(inBytes); inLine = new String(inBytes); It's Big Data from sensors and industrial/medical/networking equipment meeting complex analytical software on a small constraint device (like a Linux/ARM RPi) where Java Embedded allows you to shine as an Embedded Device Software Designer. Hinkmond

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• What You Can Learn from the NFL Referee Lockout

  - by Christina McKeon

  American football is a lot like religion. The fans are devoted followers that take brand loyalty to a whole new level. These fans that worship their teams each week showed that they are powerful customers whose voice has an impact. Yesterday, these fans proved that their opinion could force the hand of a large and powerful institution. With a three-month NFL referee lockout that seemed like it was nowhere close to resolution, the Green Bay Packers and the Seattle Seahawks competed last Monday night. For those of you that might have been out of the news cycle the past few days, Green Bay lost the game due to a controversial call that many experts and analysts agree should have resulted in Green Bay winning the game. Outrage ensued. The NFL had pulled replacement referees from the high school ranks, and these replacements did not have the knowledge and experience to handle high intensity NFL games. Fans protested about their customer experience. Their anger-filled rants were heard in social media, in the headlines of newspapers, on radio, and on national TV. Suddenly, the NFL was moved to reach an agreement with the referees. That agreement was reached late in the night on Wednesday with many believing that the referees had the upper hand forcing the owners into submission. Some might argue that the referees benefited, not the fans. Since the fans wanted qualified and competent referees, I would say the fans did benefit. The referees are scheduled to return to the field this Sunday, so the fans got what they wanted. What can you learn from this negative customer experience? Customers are in control. NFL owners thought they were controlling this situation with the upper hand over referees. The owners figured out they weren’t in control when their fans reacted negatively. Customers can make or break you more now than ever before, which is why it is more important to connect with them, engage them in a personal manner, and create rewarding relationships. Protect your brand. Whether knowingly or unknowingly, the NFL put their brand and each team’s brand at risk with replacement referees. Think about each business decision you make, and how it may impact your brand at different points in time. A decision that results in a gain today could result in a larger loss down the road. Customer experience matters. The NFL likely foresaw declining revenues in ticket sales, merchandising, advertising, and other areas if the lockout continued. While fans primarily spoke with their minds in the days following the Green Bay debacle, their wallets would be the next things to speak. Customer experience directly affects your success and is one of the few areas where you can differentiate your business. What would you do if your brand got such negative attention? Would you be prepared to navigate such stormy waters? Would you be able to prevent such a fiasco? If you don’t have a good answer to these questions, consider joining us October 3-5, 2012 at the Oracle Customer Experience Summit in San Francisco. You’ll have the opportunity to learn even more about customer experience from industry experts such as best-selling author Seth Godin, Paul Hagen and Kerry Bodine from Forrester Research, Inc., George Kembel from the Stanford d.School, Bruce Temkin of The Temkin Group, and Gene Alvarez from Gartner Inc.. There will also be plenty of your peers and customer experience experts available for networking and discussions.

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• Organization &amp; Architecture UNISA Studies &ndash; Chap 6

  - by MarkPearl

  Learning Outcomes Discuss the physical characteristics of magnetic disks Describe how data is organized and accessed on a magnetic disk Discuss the parameters that play a role in the performance of magnetic disks Describe different optical memory devices Magnetic Disk The way data is stored on and retried from magnetic disks Data is recorded on and later retrieved form the disk via a conducting coil named the head (in many systems there are two heads) The writ mechanism exploits the fact that electricity flowing through a coil produces a magnetic field. Electric pulses are sent to the write head, and the resulting magnetic patterns are recorded on the surface below with different patterns for positive and negative currents The physical characteristics of a magnetic disk   Summarize from book   The factors that play a role in the performance of a disk Seek time – the time it takes to position the head at the track Rotational delay / latency – the time it takes for the beginning of the sector to reach the head Access time – the sum of the seek time and rotational delay Transfer time – the time it takes to transfer data RAID The rate of improvement in secondary storage performance has been considerably less than the rate for processors and main memory. Thus secondary storage has become a bit of a bottleneck. RAID works on the concept that if one disk can be pushed so far, additional gains in performance are to be had by using multiple parallel components. Points to note about RAID… RAID is a set of physical disk drives viewed by the operating system as a single logical drive Data is distributed across the physical drives of an array in a scheme known as striping Redundant disk capacity is used to store parity information, which guarantees data recoverability in case of a disk failure (not supported by RAID 0 or RAID 1) Interesting to note that the increase in the number of drives, increases the probability of failure. To compensate for this decreased reliability RAID makes use of stored parity information that enables the recovery of data lost due to a disk failure.   The RAID scheme consists of 7 levels…   Category Level Description Disks Required Data Availability Large I/O Data Transfer Capacity Small I/O Request Rate Striping 0 Non Redundant N Lower than single disk Very high Very high for both read and write Mirroring 1 Mirrored 2N Higher than RAID 2 – 5 but lower than RAID 6 Higher than single disk Up to twice that of a signle disk for read Parallel Access 2 Redundant via Hamming Code N + m Much higher than single disk Highest of all listed alternatives Approximately twice that of a single disk Parallel Access 3 Bit interleaved parity N + 1 Much higher than single disk Highest of all listed alternatives Approximately twice that of a single disk Independent Access 4 Block interleaved parity N + 1 Much higher than single disk Similar to RAID 0 for read, significantly lower than single disk for write Similar to RAID 0 for read, significantly lower than single disk for write Independent Access 5 Block interleaved parity N + 1 Much higher than single disk Similar to RAID 0 for read, lower than single disk for write Similar to RAID 0 for read, generally  lower than single disk for write Independent Access 6 Block interleaved parity N + 2 Highest of all listed alternatives Similar to RAID 0 for read; lower than RAID 5 for write Similar to RAID 0 for read, significantly lower than RAID 5  for write   Read page 215 – 221 for detailed explanation on RAID levels Optical Memory There are a variety of optical-disk systems available. Read through the table on page 222 – 223 Some of the devices include… CD CD-ROM CD-R CD-RW DVD DVD-R DVD-RW Blue-Ray DVD Magnetic Tape Most modern systems use serial recording – data is lade out as a sequence of bits along each track. The typical recording used in serial is referred to as serpentine recording. In this technique when data is being recorded, the first set of bits is recorded along the whole length of the tape. When the end of the tape is reached the heads are repostioned to record a new track, and the tape is again recorded on its whole length, this time in the opposite direction. That process continued back and forth until the tape is full. To increase speed, the read-write head is capable of reading and writing a number of adjacent tracks simultaneously. Data is still recorded serially along individual tracks, but blocks in sequence are stored on adjacent tracks as suggested. A tape drive is a sequential access device. Magnetic tape was the first kind of secondary memory. It is still widely used as the lowest-cost, slowest speed member of the memory hierarchy.

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• ArchBeat Link-o-Rama Top 10 for October 21-27, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of October 21-27, 2012. OTN Architect Day: Los Angeles This is your brain on IT architecture. Stuff your cranium with architecture by attending Oracle Technology Network Architect Day in Los Angeles, October 25, 2012, at the Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Technical sessions, panel Q&A, and peer roundtables—plus a free lunch. [NOTE: The event was last week, of course. Big thanks to the session presenters and especially to those Angelinos who came out for the event.] WebLogic Server 11gR1 Interactive Quick Reference"The WebLogic Server 11gR1 Administration interactive quick reference," explains Juergen Kress, "is a multimedia tool for various terms and concepts used in WebLogic Server architecture. This tool is available for administrators for online or offline use. This is built as a multimedia web page which provides descriptions of WebLogic Server Architectural components, and references to relevant documentation. This tool offers valuable reference information for any complex concept or product in an intuitive and useful manner." Podcast: Are You Future Proof? The latest OTN ArchBeat Podcast series features Oracle ACE Directors Ron Batra, Basheer Khan, and Ronald van Luttikhuizen, three practicing architects in an open discussion about how changes in enterprise IT are raising the bar for success for software architects and developers. Play Oracle Vanquisher Here's a little respite from whatever it is you normally spend your time on. Oracle Vanquisher is an online diversion that makes a game of data center optimization. According to the description: "Armed with a cool Oracle vacuum pack suit and a strategic IT roadmap, you will thwart threats and optimize your data center to increase your company’s stock price and boost your company’s position." Mainly you avoid electric shock and killer birds. The current high score belongs to someone identified as 'TEN." My score? Never mind. Advanced Oracle SOA Suite OOW 2012 PresentationsThe Oracle SOA Product Management team has compiled a complete list of all twelve of their Oracle SOA Suite presentations from Oracle OpenWorld 2012, with links to the slide decks. OAM and OIM 11g Academies Looking for technical how-to content covering Oracle Access Manager and Oracle Identity Manager? The people behind the Oracle Middleware Security blog have indexed relevant blog posts into what they call "Academies." "These indexes contain the articles we’ve written that we believe provide long lasting guidance on OAM and OIM. Posts covered in these series include articles on key aspects of OAM and OIM 11g, best practice architectural guidance, integrations, and customizations." Oracle’s Analytics, Engineered Systems, and Big Data Strategy | Mark Rittman Part 1 of 3 in Oracle ACE Director Mark Rittman's series on Oracle Exalytics, Oracle R Enterprise and Endeca. Oracle ACE Directors Nordic Tour 2012 : Venues and BI Presentations | Mark RittmanOracle ACE Director Mark Rittman shares information on the Oracle ACE Director Tour, as the community leaders make their way through the land of the midnight sun, with events in Copenhagen, Stockholm, Oslo and Helsinki. Following the Thread in OSB | Antony Reynolds Antony Reynolds recently led an Oracle Service Bus POC in which his team needed to get high throughput from an OSB pipeline. "Imagine our surprise when, on stressing the system, we saw it lock up, with large numbers of blocked threads." He shares the details of the problem and the solution in this extensive technical post. OW12: Oracle Business Process Management/Oracle ADF Integration Best Practices | Andrejus Baranovskis The Oracle OpenWorld presentations keep coming! Oracle ACE Director Andrejus Baranovskis shares the slides from "Oracle Business Process Management/Oracle ADF Integration Best Practices," co-presented with Danilo Schmiedel from Opitz Consulting. Thought for the Day "Not everything that can be counted counts, and not everything that counts can be counted." — Albert Einstein (March 14, 1879 – April 18, 1955) Source: Quotes For Software Engineers

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• SQL Server Optimizer Malfunction?

  - by Tony Davis

  There was a sharp intake of breath from the audience when Adam Machanic declared the SQL Server optimizer to be essentially "stuck in 1997". It was during his fascinating "Query Tuning Mastery: Manhandling Parallelism" session at the recent PASS SQL Summit. Paraphrasing somewhat, Adam (blog | @AdamMachanic) offered a convincing argument that the optimizer often delivers flawed plans based on assumptions that are no longer valid with today’s hardware. In 1997, when Microsoft engineers re-designed the database engine for SQL Server 7.0, SQL Server got its initial implementation of a cost-based optimizer. Up to SQL Server 2000, the developer often had to deploy a steady stream of hints in SQL statements to combat the occasionally wilful plan choices made by the optimizer. However, with each successive release, the optimizer has evolved and improved in its decision-making. It is still prone to the occasional stumble when we tackle difficult problems, join large numbers of tables, perform complex aggregations, and so on, but for most of us, most of the time, the optimizer purrs along efficiently in the background. Adam, however, challenged further any assumption that the current optimizer is competent at providing the most efficient plans for our more complex analytical queries, and in particular of offering up correctly parallelized plans. He painted a picture of a present where complex analytical queries have become ever more prevalent; where disk IO is ever faster so that reads from disk come into buffer cache faster than ever; where the improving RAM-to-data ratio means that we have a better chance of finding our data in cache. Most importantly, we have more CPUs at our disposal than ever before. To get these queries to perform, we not only need to have the right indexes, but also to be able to split the data up into subsets and spread its processing evenly across all these available CPUs. Improvements such as support for ColumnStore indexes are taking things in the right direction, but, unfortunately, deficiencies in the current Optimizer mean that SQL Server is yet to be able to exploit properly all those extra CPUs. Adam’s contention was that the current optimizer uses essentially the same costing model for many of its core operations as it did back in the days of SQL Server 7, based on assumptions that are no longer valid. One example he gave was a "slow disk" bias that may have been valid back in 1997 but certainly is not on modern disk systems. Essentially, the optimizer assesses the relative cost of serial versus parallel plans based on the assumption that there is no IO cost benefit from parallelization, only CPU. It assumes that a single request will saturate the IO channel, and so a query would not run any faster if we parallelized IO because the disk system simply wouldn’t be able to handle the extra pressure. As such, the optimizer often decides that a serial plan is lower cost, often in cases where a parallel plan would improve performance dramatically. It was challenging and thought provoking stuff, as were his techniques for driving parallelism through query logic based on subsets of rows that define the "grain" of the query. I highly recommend you catch the session if you missed it. I’m interested to hear though, when and how often people feel the force of the optimizer’s shortcomings. Barring mistakes, such as stale statistics, how often do you feel the Optimizer fails to find the plan you think it should, and what are the most common causes? Is it fighting to induce it toward parallelism? Combating unexpected plans, arising from table partitioning? Something altogether more prosaic? Cheers, Tony.

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