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  • Enterprise Java and Hibernate [closed]

    - by KyelJmD
    I am now done learning the JavaSE. Now , I want to jump out of my comfort zone and learn how to program /create web applications using java. First My Question: What is the difference between Enterprise Java and Hibernate? are they a like? or Hibernate is a framework for java? Now that I am done learning "Core" java I need to move ahead. what are the things I need to learn to use Hibernate? and learn java. as of now I have no idea where should I go after learning "core java". and I don't know what path to go to

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  • Welcome to the ISV Migration Center (IMC) Team blog

    - by lukasz.romaszewski(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Welcome to the ISV Migration Center (IMC) Team blog.The IMC is a a team of senior Oracle technical consultants who's aim is to enable partners to rapidly and successfully adopt and implement Oracle's latest technology.  The IMC consultants are trained and equipped to deliver leading-edge, enterprise-quality technology solutions. This blog has been created to serve as an  information exchange platform on Oracle Fusion Middleware and Database products so you will find how-tos, articles, demos and other technical resources.  We will also publish our upcoming workshops, webcasts and seminars so make sure you check it regularly to get the latest updates.   Here's our team:Lukasz Romaszewski Java & middleware specialist, 8 years experience in architecting, developing and supporting enterprise solutions based on J2EE and Oracle Database technology. At Oracle from April 2008, working as an IMC Migration Consultant in Oracle Partner Hub in Cracow, Poland. Helping Oracle Partners in migrating their solutions to the latest Oracle Fusion Middleware stack, running hands-on migration workshops and seminars across Europe. Experienced in the following areas and products Oracle Weblogic Application Server 11gApplication Development Framework (ADF)Oracle SOA Suite 11gOracle Forms 6i, 10g and 11gOracle Database (PL/SQL, AQ, XML DB)Java EE 5.0 based architecture Murat Teksoz Oracle DB and DB options - Oracle Linux- Apex- Oracle Business intelligence specilist, 13 years experince in Database managment, Performans Tuning, Diagnosting ,Installation and Configurationg database, Database Security, High Avalibility and Disaster Recovery solutions. Working at Oracle IMC Istanbul from September 2008, delivering partner workshops and seminars in Europe and Central Asia. Experienced in the following areas and products Oracle 9i,10g,11g Database SolutionsOracle Partitioning, Total Recall Advantage compressingOracle High Avalability Solutions - Real Application ClusterOracle Disaster Recovery Solutions - Oracle DataguardOracle Grid ControlOracle LinuxOracle Business intelligence solutions - Oracle Bi 10g-11gMigration Tools (Sqldeveloper) - Migrate from SqlServer,Mysql,Sysbase,Db2 to Oracle DatabaseOracle APEX (Application Express Tool) Vadim Melnikov Oracle Database specialist with DB Options, Linux and virtualization skills. Vadim has more than 8 years experience with Oracle products and is now working as Database consultant in Oracle IMC Moscow as employee of FORS Development center, Russian Oracle Platinum partner. Helping Oracle Partners to migrate solutions to Oracle from other platforms and adopt new oracle technologies, running workshops and seminars. Experienced in the following areas and products Oracle Database 9i,10g,11g Database Solutions (SQL, PL/SQL, Installing, Configuring, Performance Tuning, Diagnosting, Database management)Oracle DB options (Partitioning, Total Recall, Advanced compression)Oracle Enterprise ManagerOracle Enterprise LinuxOracle VM 2 for x86Migration to Oracle DatabaseOracle Application Express Gokhan Gungor Java (J2EE) Lead Developer and Architect. Designed and Developed Web Applications, Middleware Systems/Services, Desktop Applications and Back-end Tools/Services using Java, WebLogic Server, JBoss and Open Source Frameworks. Joined Oracle in 2010 as Fussion middleware consultant in Istanbul IMC , responsible for running migration and adoption workshops and seminars covering Java technology, ADF, WebLogic and SOA and providing technical consultancy for migration projects. Experienced in the following areas and products Oracle WebLogic ServerApplication Development Framework (ADF)JDeveloperJava EE (EJB, JMS, Servlet, JSP, JSF, JavaMail, JTA, JAAS, JSTL, JAXB)Java SE (JavaBeans, JDBC, XML, XSL, RMI, JNDI, JAXP)Oracle Database 10g,11g Dmitry Nefedkin Oracle Middleware & Java specialist, 7+ years experience in developing, designing enterprise solutions based on Oracle Database and Middleware, developing Oracle e-Business Suite customizations, designing integration architecture within the companies . Joined Oracle team in October 2010 as IMC FMW Consultant in Oracle Alliances & Channels in Moscow, Russia. Experienced in the following areas and products Oracle Weblogic Application Server 11gOracle Service Bus 11gOracle SOA Suite 10g (BPEL PM, ESB, OWSM)Oracle Application Server 10gOracle Forms 6i and 9iOracle BI PublisherOracle ADF 10gOracle Database (SQL tuning, PL/SQL, AQ, Streams)Java EE 5 developmentCheck out our web site as well: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} http://www.oracle.com/partners/en/most-popular-resources/027930

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  • Books, resources and so on about GUI architecture [on hold]

    - by Moses
    I'm making first steps in GUI programming. Earlier I've had little experience with GUI and I remember that it was kind of pain. Code was either coupled or to verbose with tons of "Listeners". It seems to me that problem in me and not in a library that I used(Swing). So, could you recommend me some books, tutorials or resources where I can find how to design gui programms? Emphasize that I'm interested in architecture and not in how to use components of some framework(which about 90% of tutorials that I've ever seen).

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  • Business Objects/Crystal Reports Interface Changes

    - by ACShorten
    The Business Objects and Crystal Reporting interface for Oracle Utilities Application Framework V2.1, V2.2 and V4.x is now supplied as a sample interface. This will allow customers and partners who use this interface to tailor the interface to suit their inidividual needs and also support the numerous versions of Business Objects and Crystal Reports available. The sample interface is available from My Oracle Support in Doc Id: 1487588.1. The download includes the interface code, an overview of the interface and instructions on how to install and maintain the interface as a Customer Modification.

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  • Claims-based Identity in .NET 4.5 and Windows 8

    - by Your DisplayName here!
    There was not a ton of new information about WIF and related technologies at Build, but Samuel Devasahayam did a great talk about claims-based access control that contained some very interesting bits of information with regards to future directions. From his slides: Windows 8 Bring existing identity claims model into the Windows platform Domain controller issues groups & claims Claims (user and device) sourced from identity attributes in AD Claims delivered in Kerberos PAC NT Token has a new claims section Enhanced SDDL API’s to work with claims Enhanced user mode CheckAccess API’s to work with claims New ACL-UX Target audits with claims-based expressions WIF & .NET 4.5 WIF is in the box with .NET Framework 4.5 Every principal in .NET 4.5 is a ClaimsPrincipal ADFS 2.1 ADFS 2.1 is available now as a in-box server role in Windows 8 Adds support for issuing device claims from Kerberos ticket

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  • Creating and Using a jQuery Plug-in in ASP.NET Web Forms

    - by bipinjoshi
    Developers often resort to code reuse techniques in their projects. As far as ASP.NET framework server side programming is concerned classes, class libraries, components, custom server controls and user controls are popular code reuse techniques. Modern ASP.NET web applications no longer restrict themselves only to server side programming. They also make use of client side scripting to render rich web forms. No wonder that Microsoft Visual Studio 2010 includes jQuery library by default as a part of newly created web site. If you are using jQuery for client side scripting then one way to reuse your client side code is to create a jQuery plug-in. Creating a plug-in allows you to bundle your reusable jQuery code in a neat way and then reuse it across web forms. In this article you will learn how to create a simple jQuery plug-in from scratch. You will also learn about certain guidelines that help you build professional jQuery plug-ins.http://www.bipinjoshi.net/articles/aae84a03-b4a8-477d-b087-5b7f42935220.aspx 

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  • Why don't research papers that mention custom software release the source code?

    - by Antoine
    Is there a reason why the source code of softwares mentioned in research papers is not released ? I understand that research papers are more about the general idea of accomplishing something than implementation details, but I don't get why they don't release the code. For example, in this paper ends with: Results The human line drawing system is implemented through the Qt framework in C++ using OpenGL, and runs on a 2.00 GHz Intel dual core processor workstation without any additional hardware assistance. We can interactively draw lines while the system synthesizes the new path and texture. Do they keep the source code closed intentionally because of a monetization they intend to make with it, or because of copyright ?

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  • Learning and Developing with PHP [closed]

    - by KyelJmD
    I am here to ask you What is a good PHP Book that doesn't contain too much details but it is compose of all necessary information to develop in PHP such as (OO PHP, Handling Forms, Database etc etc) This may be subjective but I've tried to look php book recomendations here at Stackoverflow but I cannot find any. Next is What are the things I need to know in learning a PHp framework? specifically I want to learn CAKEPHP. NOTE I do not need those lenghty books that discuss loops and such I already have experience programming with java and C#.

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  • is it better to spend my free time mastering a language I work with or learning a new one?

    - by edthethird
    I work full time on an android project and am very comfortable with both java and the android framework. On a good day, I would rate my abilities at an 8, and maybe a 7 on a bad day. I've recently found myself with more free time then I'm used too, so I have been working on a lot of personal projects. I am beginning to wonder what others think about this; is it worth my time to continue experimenting and pushing Android, or would I be better off learning another language? What do you all think about this? What would you do with more free time and energy than you know what to do with?

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  • Azure Blob storage defrag

    - by kaleidoscope
    The Blob Storage is really handy for storing temporary data structures during a scaled-out distributed processing. Yet, the lifespan of those data structures should not exceed the one of the underlying operation, otherwise clutter and dead data could potentially start filling up your Blob Storage Temporary data in cloud computing is very similar to memory collection in object oriented languages, when it's not done automatically by the framework, temp data tends to leak. In particular, in cloud computing,  it's pretty easy to end up with storage leaks due to: Collection omission. App crash. Service interruption. All those events cause garbage to accumulate into your Blob Storage. Then, it must be noted that for most cloud apps, I/O costs are usually predominant compared to pure storage costs. Enumerating through your whole Blob Storage to clean the garbage is likely to be an expensive solution. Lokesh, M

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  • Google I/O 2010 - Next gen queries

    Google I/O 2010 - Next gen queries Google I/O 2010 - Next gen queries App Engine 301 Alfred Fuller This session will discuss the design and implications of improvements to the Datastore query engine including support for AND, OR and NOT query operators, the solution to exploding indexes and paging backwards with Cursors. Specific technologies discussed will be an improved zigzag merge join algorithm, a new extensible multiquery framework (with geo-query support) and a smaller more versatile Cursor design. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 16 1 ratings Time: 50:17 More in Science & Technology

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  • Where to advertise small open-source projects

    - by Saif Bechan
    I am searching for a good recourse where I can advertise my open source project. I have made a web-development framework which I want to make available to download, and I want to target a large audience. It is an open source project so I make no money off of it, so I do not really want to pay for advertisement. I already pay for the server where the website runs, and I have spent a lot of time developing it. I opened account on various search engines webmaster tools, so people can find it on there. I have also made a video-sharing account where I uploaded a few tutorials. This can accumulate some traffic also. Can someone recommend any more places to get your work spread.

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  • Téléchargez Microsoft Visual Studio 2010, et posez vos questions à Microsoft sur ce nouvel outil

    Mise à jour du 13.04.2010 par Katleen Téléchargez Microsoft Visual Studio 2010, et posez vos questions à Microsoft sur ce nouvel outil Hier, Microsoft a annoncé la disponibilité générale de Visual Studio 2010 et de .NET Framework 4. L'éditeur a aussi annoncé Silverlight 4 qui sera diffusé via le Web au cours de cette semaine. Ensemble, ces technologies simplifient l'ensemble du processus de développement, permettant aux développeurs de cibler de nouvelles plateformes et de construire de nouvelles applications de grande qualité. « Nous sommes très heureux aujourd'hui de célébrer le lancement de Visual Studio 2010 avec de nombreux développeurs dans le monde » a déclaré Bob Muglia, Président de ...

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  • Téléchargez Microsoft Visual Studio 2010, et posez vos questions à Microsoft sur ce nouvel outil

    Mise à jour du 13.04.2010 par Katleen Téléchargez Microsoft Visual Studio 2010, et posez vos questions à Microsoft sur ce nouvel outil Hier, Microsoft a annoncé la disponibilité générale de Visual Studio 2010 et de .NET Framework 4. L'éditeur a aussi annoncé Silverlight 4 qui sera diffusé via le Web au cours de cette semaine. Ensemble, ces technologies simplifient l'ensemble du processus de développement, permettant aux développeurs de cibler de nouvelles plateformes et de construire de nouvelles applications de grande qualité. « Nous sommes très heureux aujourd'hui de célébrer le lancement de Visual Studio 2010 avec de nombreux développeurs dans le monde » a déclaré Bob Muglia, Président de ...

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  • Mobile Apps for Oracle E-Business Suite

    - by Steven Chan (Oracle Development)
    Many things have changed in the mobile space over the last few years. Here's an update on our strategy for mobile apps for the E-Business Suite. Mobile app strategy We're building our family of mobile apps for the E-Business Suite using Oracle Mobile Application Framework.  This framework allows us to write a single application that can be run on Apple iOS and Google Android platforms. Mobile apps for the E-Business Suite will share a common look-and-feel. The E-Business Suite is a suite of over 200 product modules spanning Financials, Supply Chain, Human Resources, and many other areas. Our mobile app strategy is to release standalone apps for specific product modules.  Our Oracle Timecards app, which allows users to create and submit timecards, is an example of a standalone app. Some common functions that span multiple product areas will have dedicated apps, too. An example of this is our Oracle Approvals app, which allows users to review and approve requests for expenses, requisitions, purchase orders, recruitment vacancies and offers, and more. You can read more about our Oracle Mobile Approvals app here: Now Available: Oracle Mobile Approvals for iOS Our goal is to support smaller screen (e.g. smartphones) as well as larger screens (e.g. tablets), with the smaller screen versions generally delivered first.  Where possible, we will deliver these as universal apps.  An example is our Oracle Mobile Field Service app, which allows field service technicians to remotely access customer, product, service request, and task-related information.  This app can run on a smartphone, while providing a richer experience for tablets. Deploying EBS mobile apps The mobile apps, themselves (i.e. client-side components) can be downloaded by end-users from the Apple iTunes today.  Android versions will be available from Google play. You can monitor this blog for Android-related updates. Where possible, our mobile apps should be deployable with a minimum of server-side changes.  These changes will generally involve a consolidated server-side patch for technology-stack components, and possibly a server-side patch for the functional product module. Updates to existing mobile apps may require new server-side components to enable all of the latest mobile functionality. All EBS product modules are certified for internal intranet deployments (i.e. used by employees within an organization's firewall).  Only a subset of EBS products such as iRecruitment are certified to be deployed externally (i.e. used by non-employees outside of an organization's firewall).  Today, many organizations running the E-Business Suite do not expose their EBS environment externally and all of the mobile apps that we're building are intended for internal employee use.  Recognizing this, our mobile apps are currently designed for users who are connected to the organization's intranet via VPN.  We expect that this may change in future updates to our mobile apps. Mobile apps and internationalization The initial releases of our mobile apps will be in English.  Later updates will include translations for all left-to-right languages supported by the E-Business Suite.  Right-to-left languages will not be translated. Customizing apps for enterprise deployments The current generation of mobile apps for Oracle E-Business Suite cannot be customized. We are evaluating options for limited customizations, including corporate branding with logos, corporate color schemes, and others. This is a potentially-complex area with many tricky implications for deployment and maintenance.  We would be interested in hearing your requirements for customizations in enterprise deployments.Prerequisites Apple iOS 7 and higher Android 4.1 (API level 16) and higher, with minimum CPU/memory configurations listed here EBS 12.1: EBS 12.1.3 Family Packs for the related product module EBS 12.2.3 References Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation (Note 1641772.1) Oracle E-Business Suite Mobile Apps Administrator's Guide, Release 12.1 and 12.2 (Note 1642431.1) Related Articles Using Mobile Devices with Oracle E-Business Suite Apple iPads Certified with Oracle E-Business Suite 12.1 Now Available: Oracle Mobile Approvals for iOS The preceding is intended to outline our general product direction.  It is intended for information purposes only, and may not be incorporated into any contract.   It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision.  The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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  • implementing match-making & community system for multiplayer games

    - by kamziro
    These days, games often have multiplayer portals with chat channels & match making system for the multiplayer aspects of the game. An example would be battle.net, magic the gathering online's chat rooms, halo etc. Now, for the rest of us indie gamers that probably won't be able to spend much development effort on creating those back-ends from scratch, what options do we have? I was thinking of something along the line of using IRC as the backbone of the system. From there, the "community" aspect and implement player tracking, game tracking and match making on top of that. It seems to be what the old battle.net (brood war era) used to be. The question is, is this easy to do? What does it take to run an irc server, and I suppose this also requires writing an IRC client (which seems to have been done a lot these days?)? If there are other ways as well (say, an open framework for this stuff), let's hear them too.

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  • Changing from Frontend Development to .Net

    - by Ivo
    On of my colleagues is going to change jobs from full time frontend developer(jquery, css,html) to 50% frontend 50% .Net (MVC 3 with razor) What are good techniques to get him up to speed asap. I have the following idea's myself Read Clean Code Read/Pratice with the book Pro ASP.NET MVC 3 Framework Watch Asp.net video's http://www.asp.net/mvc/videos Do the nerd dinner intro http://www.asp.net/mvc/videos Start building the json services from jQuery 0.5/1 day of pair programming with an experienced .Net developer each week Is this a good way to go? Is it totally wrong? Any other tips

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  • Are JSP and Java still relevant?

    - by dyyyy
    I've been working so long in java and jsp, that for me it's a no-brainer to use it. But now as I'm starting to do my own framework for web applications, I'm wondering if jsp is the right choice. Seing how much php is popular (as well as other languages as ruby and python) Is JSP still a relevant language. Does it have any clear advantage over other languages ? I don't want to use it just because i know it better. So please considering I know nothing, is there a reason to use JSP and JAVA? Thank you

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  • Problem with MVC3 application

    - by Pravin Patil
    I am working on MVC3 application. I use entity framework, NInject, Fluent Validation and some more Nuget packages. I am using Tortoise SVN for versioning. Recently I changed the structure of my SVN repository, so my working copy of MVC3 app was moved to some different folder in the repository. Now when I checked out the copy from SVN, all the references that I had added through Nuget were lost(EF, NInject and rest nuget packages were showing yellow missing icon in references). This had happened to me prior to this also, when I tried to check out the app from svn to some other folder. I had to manually add all the references again through Nuget again. Am I doing anything wrong? Please guide. I hope I could explain my problem properly.

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  • GrapeCitys ActiveReports and FarPoint Spread Products Provide Full Support for Visual Studio 2010

    GrapeCity announces full support for Microsoft Visual Studio 2010 in all .NET spreadsheet, reporting, and business intelligence products that are part of its award-winning PowerTools line of products.   FarPoint Spread for Windows Forms 5 is the worlds best-selling, award-winning Microsoft Excel-compatible .NET spreadsheet component. Spread now supports the Visual Studio 2010 .NET Framework 4.0 Client Profile.   FarPoint Spread for ASP.NET is the worlds best-selling, award-winning Microsoft...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • New promising webdevelopment language?

    - by Rick
    I'm looking for a new language focused on webdevelopment. I know there are many current language/framework combination that are very suited for webdevelopment; ASP.Net, Ruby on Rails, PHP with numerous frameworks, etc... I like shiny new things! I like digging through language documentation or even an interpreter to figure out why something is not working the way I expect it to. Sure I could use an existing solution, but that wouldn't be fun! Are there any new up and coming language focused to webdevelopment (optionally language + webframework setup would be fine too)?

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  • C++ Building Static Library Project with a Folder Structure

    - by Jake
    I'm working on some static libraries using visual studio 2012, and after building I copy .lib and .h files to respective directories to match a desired hierarchy such as: drive:/libraries/libname/includes/libname/framework drive:/libraries/libname/includes/libname/utitlies drive:/libraries/libname/lib/... etc I'm thinking something similar to the boost folder layout. I have been doing this manually so far. My library solution contains projects, and when I update and recompile I simply recopy files where they need to be. Is there a simpler way to do this? Perhaps a way to compile the project with certain rules per project as to where the projects .h and .lib files should go?

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Windows CE support forums

    - by Valter Minute
    As you may already know, microsoft is moving its communities to a new platform, based on web forums. The “old” USENET newsgroups are going to be replaced by web forums organized by categories. One for low-level platform development (for the guys working with Platform Builder), another one for native application development (for people writing their real-time applications in C/C++ or people using Silverlight for Windows Embedded) and, last but not least, a forum dedicated to managed application development (for people that are quickly developing their applications with the .NET Compact Framework). You can find the new forums here: http://social.msdn.microsoft.com/Forums/en-US/category/windowsembeddedcompact Read the “welcome” message to choose the best forum for your question and never forget that to have a good answer you should ask your question in a good way. Here you can find some suggestions about how you can ask questions (in newsgroup or forums): http://guruce.com/blogpost/howtoaskquestionsonnewsgroups (Thanks to Michel Verhagen for the article)

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  • C# creating a simple snake game

    - by Guy David
    I was thinking about creating a snake game with C#, so I ran ideas in my head, and some problems came up. How can I track and output in the correct location the blocks that run after the snake's head? If the snake is built of five blocks, and the user starts going in a circle, how can I print the snake body in the right location? Also, how can I create an action that will run on the background, which will move the snake forward, no matter what the user does? What structure should my code have? (code design structure) This should be a console application, since it's the only framework I am familiar with. I am not looking for finished code, since I want to really understand how it should work.

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