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• continuous hard disk access - slowing down my machine

  - by suresh

  I find from the hard disk access LED on the front of my machine that the hard disk is being accessed more often and probably because of that, my machine is quite slow. The machine becomes unresponsive even when the load as seen from w command is around 1 or so. My desktop is optiplex 360 dell machine running Ubuntu 10.04. My questions are: How to quantify hard disk access and how to see if it is more than "normal" ? If it is more than normal, what are my solutions ? thanks suresh

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• Need Help With Conflicting Customer Support Goals?

  - by Tom Floodeen

  It seems that every OPS review Customer Support Executives are being asked to improve the customer KPIs while also improving gross margin. This is a tough road for even experienced leaders. You need to reduce your agents research time while increasing their answer accuracy. You want to spend less time training them while growing the number of products and systems being used. You have to deal with increasing service volumes but at the same time you need to focus on creating appropriate service insight. After all, to be a great support center you not only have to be good at answering questions, you also need to be good at preventing them.   Five Key Benefits of knowledge Management in Customer Service will help you start down the path meeting these, and other, objectives. With Oracle Knowledge Products, fully integrated with Oracle’s CRM solutions, you can accomplish both increased  service demand while driving your costs down. And you can handle both while positively impacting the satisfaction and loyalty of your customers.  Take advantage of Oracle to not only provide you with a great integrated tool suite, but also with the vision to drive you down the path of success.

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• Why do my gvfs mounts not show up under ~/.gvfs?

  - by kynan

  From what I read, when mounting a network share via nautilus or gvfs-mount the mount point should be in ~/.gvfs. This seems not to be the case for me: I tried mounting both an FTP and SMB share via both nautilus and gvfs-mount under both Ubuntu Maverick and Natty and in none of the cases did I see any mount point under ~/.gvfs. I can access the shares just find in nautilus, but I want to have access via the command line, which is why I need a mount point in the file system. Edit: Debugging following James Henstridge's answer and enzotib's comment revealed that on my laptop gvfs-fuse-daemon is running and consequently gvfs mounts show up in ~/.gvfs, whereas on the 2 workstations where ~/.gvfs remained empty gvfs-fuse-daemon was not running. On all 3 machines there are other gvfs processes running: gvfsd, gvfs-afc-volume-monitor, ... On the laptop, mount | fgrep gvfs yields gvfs-fuse-daemon on /home/xxx/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=xxx) That raises the questions: How are shares mounted without gvfs-fuse-daemon running? Is there no mount point created in that case and is every access to the share a gvfs library call? Which daemon is responsible? gvfsd? What's the role of gvfs-fuse-daemon? Does it only create a fuse mount point in ~/.gvfs?

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• OpenWorld Session: BPM Analytics - Process Dashboards, BAM and Intelligent Optimization

  - by Ajay Khanna

  Blog Contributed by Payal Srivastava, Oracle Product Mamagement   Margin of error for the business is shrinking dramatically. Business needs to accomplish more with less i.e. minimal investment with quick ROI. Learn how you can leverage Oracle BPM suite and complementary technologies to create a robust analytics capability to provide visibility into operations to  C-level executives and Operational managers. We will talk about BPM analytics options available today that will not only enhance the visibility but allow you to intelligently optimize the business process at design time as well as run time.  The session will share some exciting this on our roadmap.  Come meet with the Oracle team members  from Product Development (Avinash Dabholkar , Eric Hsiao) and Product Management (Payal Srivastava) at the session. We would like to hear  your questions/comments about  our offering and roadmap. BPM Analytics: Process Dashboards, BAM and Intelligent Optimization, Moscone South 308, 10/3/12 @11:45am – CON 8598

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• Printing to Power point

  - by manojpcw

  Hi, Similar to a print to pdf option, where we can choose PDF to be the output format when printing something, I am searching for something which can print to a power point file from a file. Is there any such plugin or tool? Also link to a relilable print to pdf tool would be helpful. This essentially would eliminate the export to power point option that the users are asking for. EDIT: I have asked this question in superuser: http://superuser.com/questions/134723/printing-to-power-point Thanks...

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• Squeezing all the SEO out of a URL as possible.

  - by John Isaacks

  I am working on an ecommerce site, I told our SEO consultant that I plan to make the URL scheme: /products/<id>/<name>. This is similar to Stackoverflow's URLs which are /questions/<id>/<title>. He asked me if I could change the URL scheme to /p/<id>/<name> instead. I know why he wants this change, the word "products" isn't needed to find the correct product, and it doesn't offer any SEO, so shortening it to just p would make the relevant keywords in the <name> weigh more. His main priority is maximizing SEO, but the part that I don't think he is considering is how this effects the semantics of the site. Also having the word "products" looks like it has meaning and a reason for being there, just having a p looks chaotic and ugly to me. I also don't think it makes that much of a difference does it? Stackoverflow doesn't use /q/<id>/<title> and they do just fine, I do realize that theres many factors at play here though, not just the URL. So I want some outside opinions on which is the better way and why?

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• Grow Your Oracle Exadata and Manageability Business: Engage With Us to Find Out How

  - by swalker

  Don't miss out on the first EMEA Partner Community Cast! If you are a business decision maker, project leader, technical leader or business development manager you will gain incredible value from these events, and we believe that this introduction to Oracle Partner Communities will bring you a wealth of new opportunities. Join Us on December 7th, 10:00 GMT (11:00 CET) for the first broadcast the Exadata and Manageability solution areas. In just 30 minutes, you will find out more about Oracle's Exadata, Manageability and Oracle Enterprise Manager 12c solutions, and the value they can generate for you and your customers. See the full agenda here. Hosted by Paul Thompson, Senior Director, Alliances and Solutions Partner Programs, Oracle EMEA and Javier Puerta, Director, Core Technology Partner Programs, Oracle EMEA, our special guests include: Steve McNickle, Vice President Europe, cVidya Dave Sanderson, Associate Partner, Technology Reply Patrick Rood, Lead for Indirect Manageability Business, Oracle EMEA Register Now Partner Community Casts are a new series of interactive broadcasts designed to help you truly engage with Oracle on an individual level, build expertise around your specialist solution area and make valuable new contacts in Oracle and other Oracle partners. Community Casts can be viewed live from our online platform. Audience members have the opportunity to submit questions during the show via chat or social media outlets, many of which are answered on-air. Learn more about EMEA Partner Community Casts Register Now to learn how participation in the Exadata and Manageability Partner Communities will help your business flourish!

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• Ubuntu's security, Gaming, X server, situation [closed]

  - by ShortCircuit

  Little background story. So when I first heard about the NSA spying on people I wasn't surprised, it also was the reason why I switched to Ubuntu. (Full time) It had it's disadvantages when comparing to Windows and it's AAA games and other stuff. My best friend is somewhat upset about me, using full time Ubuntu, because we play a game named "Dayz (an addon for Arma II)" and WineHQ wasn't of any help. Not to mention that he keeps asking me if WineHQ can run Dayz, but he clearly doesn't understand the situation of WineHQ, that it's free, that you have to be happy with what you got at the moment. (I'm not going to dual boot because, how else is gaming on Ubuntu/Linux going to happen?) But whenever I was in a nasty situation where I could do something so simply on Windows and not/hard on Ubuntu, I always thought "It's almost virus free, It's free, No one is spying on me." My Questions: My English isn't all that good, so could some one simplify/explain what the hell is going on the below standing link? Ubuntu Spyware: What to Do? https://www.gnu.org/philosophy/ubuntu-spyware.html When will gaming on Linux/Ubuntu be a real thing? I've heard that the X server's code is a mess and that Wayland will replace X server. When/will this come reality? (I might have understood this wrong.)

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• Recording custom variables to identify individual users with Google Analytics

  - by mrtsherman

  I have been asked by our marketing department to add Google Analytics custom variable tracking to my company's website. As the website uses server side includes, modifications to the tracking tag roll out globally - maintenance is therefore a headache! So, if I add the following code (keeping in mind SSI so every page has the same code): // visitor level tracking, id = 12345 // Record a unique id for each visitor. When they return also track this id _gaq.push(['_setCustomVar', 1, 'id', '12345', 1]); // page level tracking // If the user signs up for our newsletter we set newsletter to true // Each page they subsequently visit should also mark this as true _gaq.push(['_setCustomVar', 1, 'newsletter', 'true', 1]); I don't use GA and the marketing people don't use custom variables, so we don't actually know how or if this will work. Therefore my questions are:- Do I want Page, Session or Visitor level tracking? What happens when the same code is used on every page? Can GA 'overwrite' a setting. For example, if I set newsletter to true on page X and then user navigates to page Y, will the variable also be marked there?

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• How to recursively move all files (including hidden) in a subfolder into a parent folder in *nix?

  - by deadprogrammer

  This is a bit of an embracing question, but I have to admit that this late in my career I still have questions about the mv command. I frequently have this problem: I need to move all files recursively up one level. Let's say I have folder foo, and a folder bar inside it. Bar has a mess of files and folders, including dot files and folders. How do I move everything in bar to the foo level? If foo is empty, I simply move bar one level above, delete foo and rename bar into foo. Part of the problem is that I can't figure out what mv's wildcard for "everything including dots" is. A part of this question is this - is there an in-depth discussion of the wildcards that cp and mv commands use somewhere (googling this only brings very basic tutorials).

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• Web-based (intranet / non-hosted) timesheet / project tracking tools

  - by warren

  I realize some similar questions have been asked along these lines before, but from reading-through them today, it appears they don't match my use case. I am looking for a web-based, non-hosted time and project tracking tool. I've downloaded Collabtive so far, but am looking for other suggestions, too. My list of requirements: runs on standard LAMP stack non-hosted (ie, there is an option to download and run it on a local server) not a desktop/single-user application easy-to-use - my audience is a mix of technical and non-technical folks easy to maintain - when time for upgrading comes, I'd really like to not have to rebuild the app (a la ./configure ; make ; make install) needs to support multiple users free-form project additions: we don't have a central project management authority (users should be able to add whatever they're working on, not merely from a drop-down) Does anyone here have experience with such tools? It doesn't have to be free.. but free is always nice :)

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• In Scrum, should you split up the backlog in a functional backlog and a technical backlog or not?

  - by Patrick

  In our Scrum teams we use a backlog, which mostly contains functional topics, but also sometimes contains technical topics. The advantage of having 1 backlog is that it becomes easy to choose the topics for the next sprint, but I have some questions: First, to me it seems more logical to have a separate technical backlog, where developers themselves can add pure technical items, like: we could improve performance in this method, this class lacks some technical documentation, ... By having one backlog, all developers always have to pass via the product owner to have their topics added to the backlog, which seems additional, unnecessary work for the product owner. Second, if you have a product owner that only focuses on the pure-functional items, the pure-technical items (like missing technical documentation, code that erodes and should be refactored, classes that always give problems during debugging because they don't have a stable foundation and should be refactored, ...) always end up at the end of the list because "they don't serve the customer directly". By having a separate technical backlog, and time reserved in every sprint for these pure technical items, we can improve the applications functionally, but also keep them healthy inside. What is the best approach? One backlog or two?

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• best data+partition recovery software

  - by Pennf0lio

  I accidentally formatted my Drive D that contained all my Backups and Documents. I separated my files to my Drive D hoping I will not harm my files. Since I use Acronis Recovery to Install a new OS with some pre-installed application to my HDD I didn't realize I also formated/erase my Drive D. Now my drive D is unpartitioned. I am really in really in deep trouble and would need some urgent help, Please recommend a Software that at least can restore my Old Drive that contained my files. I'm assuming most of you think this is a duplicate of some old questions here, But I'm not looking for data recovery, I need to recover the whole partition with the files. I used to use "Recuva" but It only recovers files not the whole folders with the files in it. Please advice. Thank You!

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• Prevent audio recording applications from picking up non-microphone audio output

  - by hheimbuerger

  When talking to people over Mumble/Teamspeak/Ventrilo, I have a few who are broadcasting all of their audio output (e.g. music playing in the background, game sounds, etc.) whenever they are sending -- in addition to the microphone signal. I don't have this problem myself, so it's hard for me to troubleshoot remotely, but I'm interested in collecting solutions for this problem for Windows XP, Vista and 7, so that I can link them to this question. Links to other related SU questions are highly welcome as well, but I couldn't find any. Most people seem to try to either get microphone to feed back into the audio output or turn exactly that off, which is different from this problem. I'm talking about the opposite problem, the output being fed into the input.

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• Why not have a High Level Language based OS? Are Low Level Languages more efficient?

  - by rtindru

  Without being presumptuous, I would like you to consider the possibility of this. Most OS today are based on pretty low level languages (mainly C/C++) Even the new ones such as Android uses JNI & underlying implementation is in C In fact, (this is a personal observation) many programs written in C run a lot faster than their high level counterparts (eg: Transmission (a bittorrent client on Ubuntu) is a whole lot faster than Vuze(Java) or Deluge(Python)). Even python compilers are written in C, although PyPy is an exception. So is there a particular reason for this? Why is it that all our so called "High Level Languages" with the great "OOP" concepts can't be used in making a solid OS? So I have 2 questions basically. Why are applications written in low level languages more efficient than their HLL counterparts? Do low level languages perform better for the simple reason that they are low level and are translated to machine code easier? Why do we not have a full fledged OS based entirely on a High Level Language?

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• Resolving real IP address out of a dynamic dns address

  - by stavnir

  I recently opened a dynamic dns user (at no-ip for that matter..) for my own personal needs and especially for ssh-ing my computer whenever I need to, without knowing it's static IP. My questions are: Am I misusing the concept of dynamic dns? Are there more appropriate methods to do what I want to do? If not, how do I resolve my router's real ip address? Firefox somehow manages to do so, nslookup and other similar commands only resolve the ip of the ddns server (e.g. no-ip.org). Trying to figure this mystery with wireshark failed miserably ;)

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• Nagios Check_hpjd giving me problems!

  - by Mister IT Guru

  When I run the following [root@host plugins]# ./check_hpjd -H printer1.mydomain.com : Timeout from host printer1.mydomain.com I have Net-snmp installed on my system, I noted that i didn't have net-snmp-utils installed, and then I was able to run [root@host plugins]# snmpwalk -Os -c public -v 1 printer1.mydomain.com system sysDescr.0 = STRING: HP ETHERNET MULTI-ENVIRONMENT sysObjectID.0 = OID: enterprises.11.2.3.9.1 sysUpTimeInstance = Timeticks: (325408663) 37 days, 15:54:46.63 sysContact.0 = STRING: sysName.0 = STRING: printer1 sysLocation.0 = STRING: sysServices.0 = INTEGER: 72 So I know that the printer is working as expected, (as far as SNMP is concerned). But when I run [root@host plugins]# ./check_hpjd -H printer1.mydomain.com -C public Error in packet () I get this error - From what I've tried so far, I know my host can communicate via SNMP, I know the printer responds via SNMP, so I guess I'm left to look at the plug-in, which I will be checking up on. I'm new to SNMP, I am investigating this with my good friend Google search, but I am on a learning curve here, so please forgive my questions if they sound stupid,

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• Performance of concurrent software on multicore processors

  - by Giorgio

  Recently I have often read that, since the trend is to build processors with multiple cores, it will be increasingly important to have programming languages that support concurrent programming in order to better exploit the parallelism offered by these processors. In this respect, certain programming paradigms or models are considered well-suited for writing robust concurrent software: Functional programming languages, e.g. Haskell, Scala, etc. The actor model: Erlang, but also available for Scala / Java (Akka), C++ (Theron, Casablanca, ...), and other programming languages. My questions: What is the state of the art regarding the development of concurrent applications (e.g. using multi-threading) using the above languages / models? Is this area still being explored or are there well-established practices already? Will it be more complex to program applications with a higher level of concurrency, or is it just a matter of learning new paradigms and practices? How does the performance of highly concurrent software compare to the performance of more traditional software when executed on multiple core processors? For example, has anyone implemented a desktop application using C++ / Theron, or Java / Akka? Was there a boost in performance on a multiple core processor due to higher parallelism?

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• Where are task scheduler event files stored on Windows Server 2008?

  - by MacGyver

  I tried setting up triggers in Task Scheduler Windows Server 2008, but Microsoft needs to fix a bug that I documented on Stack Overflow. So I can't use triggers until they fix this bug. Basically the Task Scheduler doesn't trigger an event that has a Result Code of 2147942402. http://stackoverflow.com/questions/10933033/windows-server-2008-task-scheduler-trigger-xml-syntax-for-email-notification-ta In the mean time, I'd like to write a task that runs .NET code that queries the log/event files programmatically every 15 minutes and sends success/failure emails based on the events that occured for the given tasks in task scheduler. Here's where the XPath is stored for the Task Trigger XML tab (that I can't rely on): C:\Windows\System32\Tasks\ I cannot find where the events (or log files containing the event ids) of each task are stored. Does anyone know where to find these log files? The log name is "Microsoft-Windows-TaskScheduler/Operational".

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• Solaris to Linux conversion: Use VxFS or GFS?

  - by w00t

  We're a Solaris shop looking at RedHat Enterprise Linux and one of the things we're wondering is if we should keep Veritas Volume Manager + FileSystem or go with LVM+ext3 or RedHat's preferred cluster filesystem solution, GFS. One of the things we like about Veritas is that it can use Veritas Volume Replicator to have a remote copy of important filesystems. This functionality seems to be missing from RedHat, DRBD doesn't seem to be packaged in RHEL... So my questions are: Does anybody use VxFS/VxVM/VVR on Linux? Thoughts, experiences? Comparison with LVM+ext3? Anybody using GFS? Thoughts, experiences? Do you do remote replication for disaster recovery, and if so, how? Is there a standard RedHat way?

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• Modern monitor technologies - need to find a new monitor

  - by Michal Minicki

  I'm preparing to change my old LCD monitor for a new one. I have an old NEC 20WGX2 Pro based on an IPS panel. I'm looking for a screen that gives good color output but is very good at gaming at the same time (since it is its primary service). I tend to switch monitors between my different computers at home so it has to be multi purpose, hence IPS technology before. Now, where can I read on newest monitor technologies so I can make an informed decision? I need to find a best fit for myself and I have a very outdated knowledge at the moment. So any hints are greatly appreciated, be it info on technologies, web sources, links to other questions, etc.

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• Partner Webcast – Oracle Exadata X3 Database In-Memory Machine - Next-Generation Technologies Update - 20 Dec 2012

  - by Thanos

  Oracle’s next-generation database machine, Oracle Exadata X3, combines massive memory and low-cost disks to deliver even faster performance and greater storage capabilities at the lowest cost, making it the ideal database platform for the varied and unpredictable workloads of cloud computing. Oracle Exadata is available in multiple configurations including a low-cost eighth-rack configuration, so you can start small and grow at your own pace. We have also introduced new migration services designed to streamline implementation thereby saving you time and money. If your IT department is expected to deliver business value—or even drive business growth—then you’ll want to join us for a live Webcast discussing how the new Oracle Exadata X3 can help you transform data management.  Agenda: Oracle Exadata Evolution Oracle Exadata X3 Database In-Memory Machine Hardware Update Software Update Exadata Unique Next Generation Technologies Getting on board Oracle Exadata Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Thursday, December 20th, 10am CET (9am GMT) Duration: 1 hour Register Now! For any questions please contact us at [email protected] Visit our ISV Migration Center blog Or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. Existing content available YouTube - SlideShare - Oracle Mix.

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• what is the Web development process efficiency judgment criteria

  - by Ahmed safan

  I'm working as a web developer and I want to be able to determine if I'm efficient. Does this include the how long it take to accomplish tasks such as: Server side code for the site logic with one language or multiple php,asp,asp.net. Client side code like javascript with jquery for ajax, menus and other interactivity Page layout, html, css (color, fonts (but I have no artistic sense!)) The needs of the site and how it will work (planning) How can i judge how long it will take to complete a website? The site has CMS for adding and editing news, products, articles on the experience of the company. Also, they can edit team work, add Recreational Activities and a logo gallery with compressed psd download, and send messages to cpanel and to email. You are starting from scratch except JQuery and PHPmailer. How can I estimate how long the job will take, and how can I calculate the required time to finish any new projects? I'm so sorry for many scattered questions, but I'm in my first experiment and I want to take benefits from the great experience of those who have it.

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• Fedora vs Ubuntu to host Subversion and Bugszilla over Apache

  - by Tone

  I'm not interested in a flame war of Ubuntu vs Fedora vs whatever. What I am interested in is whether or not I should move my current Ubuntu server to Fedora. I have been able to get Subversion setup and hosted via Apache over https and it works quite well (I'm a .NET guy so this was all new to me). I'm having trouble though with installing Bugszilla - have run into some issues getting all the perl scripts to run successfully so my questions are: 1) Will Bugszilla will install easier on Fedora? Can I just install a package instead of having to download the tar.gz file and untar it, run perl scripts, etc. 2) Is Fedora considered to be a better production server system? I have no desire for a GUI, just need it to host Subversion, Bugzilla over Apache2, and act as a file and print server for my home network.

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• Reasonable technological solutions to create CRM using .NET eventually Java

  - by user1825608

  My background(If it's too long, just skip it please ; ) ): I am Java programmer(because of demand): mostly teacher for other students, worked on few thesis for others, but during my journey I discovered that .NET and Microsoft's tools are on at least two levels higher than Java and its tools so I want to learn more about them. I programmed little bit on Windows Phone(NFC Tags, TCP Clients, guitar tuner using internal microphone, simple RSS), used WPF, integrated WPF with Windows Forms, Apple Bonjour(.NET), I have expierience with IP cameras and with unusal problems, I learn Android, but I don't like it at all. Problem: I was asked by my friend to create CRM for small new company. There will maximum 20 workers in the company working at computers in few cities in the country(Poland). They just want to store contracts with the clients and client's data. I am not sure what exacly they do but probably sell apartments so there will be at most few thousands of contracts to store in far future. Now I am totally new to CRM but I want to learn. I have few questions: Should the data be stored on a server in the company's building running 24/7 or cloud. If cloud which one? Should I use ASPX or WPF. I read one topic about it but as far as I know aspx sites can be viewed from every device with internet browser: tablets, phones(Android, WP, iOS) and computers at the same time- so the job is done once and for all(Am I right?), I don't know nothing about aspx. Can WPF be also used in manner that does not need to port it for other platforms?

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