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• WebCenter Customer Spotlight: Hitachi Data Systems

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Watch this Webcast to see a live demo on how HDS creates multilingual content for their 35+ regional websites  Solution SummaryHitachi Data Systems (HDS) provides mid-range and high-end storage systems, software and services. It is a wholly owned subsidiary of Hitachi Ltd. HDS is based in Santa Clara, California, and has over 5,300 employees in more then 100 countries and regions. HDS's main objectives were to provide a consistent message across all their sites, to maintain a tight governance structure across their messages and related content, expand the use of the existing content management systems and implement a centralized translation management system. HDS implemented a global web content management system based on Oracle WebCenter Content and integrated the Lingotek translation management system to manage their multilingual content. The implemented solution provides each Geo with the ability to expand their web offering to meet local market needs, while staying aligned with the Corporate Web Guidelines Company OverviewHitachi Data Systems (HDS) provides mid-range and high-end storage systems, software and services. It is a wholly owned subsidiary of Hitachi Ltd. and part of the Hitachi Information Systems & Telecommunications Division. The company sells through direct and indirect channels in more than 170 countries and regions. Its customers include of 50 percent of the Fortune 100 companies. HDS is based in Santa Clara California and has over 5,300 employees in more than 100 countries and regions. Business ChallengesHDS has over 35 global websites and the lack of global web capabilities led to inconsistency of messaging, slower time to market and failed to address local language needs. There was an extensive operational overhead due to manual and redundant processes. Translation efforts where superficial, inconsistent and wasteful and the lack of translation automation tools discouraged localization.  HDS's main objectives were to provide a consistent message across all their sites, to maintain a tight governance structure across their messages and related content, expand the use of the existing content management systems and implement a centralized translation management system. Solution DeployedHDS implemented a global web content management system based on Oracle WebCenter Content. The solution supports decentralized publishing for their 35+ global sites to address local market needs while ensuring editorial and brand review trough embedded review processes. They integrated the Lingotek translation management system into Oracle WebCenter Content to manage their multilingual content. Business Results Provides each Geo with the ability to expand their web offering to meet local market needs, while staying aligned with the Corporate Web Guidelines Enables end-to-end content lifecycle management across multiple languages Leverage translation memory for reuse and consistency Reduce time to market with central repository of translated content Additional Information HDS Webcast Oracle WebCenter Content Lingotek website

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• Oracle Fusion Applications Design Patterns Now Available

  - by Frank Nimphius

  "The Oracle Fusion Applications user experience design patterns are published! These new, reusable usability solutions and best-practices, which will join Oracle dashboard patterns and guidelines that are already available online, are used by Oracle to artfully bring to life a new standard in the user experience, or UX, of enterprise applications. Now, the Oracle applications development community can benefit from the science behind the Oracle Fusion Applications user experience, too.These Oracle Fusion Applications UX Design Patterns, or blueprints, enable Oracle applications developers and system implementers everywhere to leverage professional usability insight when [...]  designing exciting, new, highly usable applications -- in the cloud or on-premise.  Based on the Oracle Application Development Framework (ADF) components, the Oracle Fusion Applications patterns and guidelines are proven with real users and in the Applications UX usability labs, so you can get right to work coding productivity-enhancing designs that provide an advantage for your entire business.  What’s the best way to get started? We’ve made that easy, too. The Design Filter Tool (DeFT) selects the best pattern for your user type and task. Simply adapt your selection for your own task flow and content, and you’re on your way to a really great applications user experience. More Oracle applications design patterns and training are coming your way in the future. To provide feedback on the sets that are currently available, let us know in the comments section or use the contact form provided."

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• Application Module Extension in Oracle Application R12

  - by Manoj Madhusoodanan

  In this blog I will describe how to Extend Application Module.I will explain this based on my previous blog PL/SQL based EO.  I want to extend FndUserAM to add a procedure to raise a custom business event when the FND_USER has created successfully. Here I am using a custom business event "xxcust.oracle.apps.demo_event". Please find the code used in Business Event. TablePackage Following steps needs to perform. 1) Download all files pertaining to "Entity Object Based on PL/SQL" to JDEV_USER_HOME/myprojects and JDEV_USER_HOME/myclasses.If you want to see the content of source java file decompile it and save it in JDEV_USER_HOME/myprojects. 2) Create XXFndUserAM as follows. 3) Add following method to XXFndUserAMImpl.    import oracle.apps.fnd.framework.OAException;   import oracle.apps.fnd.framework.server.OADBTransactionImpl;   import oracle.apps.fnd.wf.bes.BusinessEvent;   import oracle.apps.fnd.wf.bes.BusinessEventException;    import java.sql.Connection;     public void raiseEvent(String userName) {        String eventName = "xxcust.oracle.apps.demo_event";        String eventKey = userName;        Connection conn = ((OADBTransactionImpl)getOADBTransaction()).getJdbcConnection();         BusinessEvent event = null;         try{             event = new BusinessEvent(eventName, eventKey);             /* Setting Parameters */             event.setStringProperty("USER_NAME",userName);             event.setStringProperty("STATUS","User has created sucessfully");             event.raise(conn);             }             catch (BusinessEventException e) {                 throw new OAException("Exception occured when invoking web service - "+e.getMessage());             }             getOADBTransaction().commit();    } 4) Create a controller which extends from xxcust.oracle.apps.fnd.user.webui.CreateFndUserCO.Call raiseEvent method from new controller. 5) Create substitution for FndUserAM. 6) Migrate following files to $JAVA_TOP. xxcustom.oracle.apps.fnd.user.server.FndUserAMImpl.javaxxcustom.oracle.apps.fnd.user.server.XXFndUserAM.xmlxxcustom.oracle.apps.fnd.user.webui.XXCreateFndUserCO.java 8) Migrate the substitution. 9) Restart the server. 10) Personalize the page /xxcust/oracle/apps/fnd/user/webuiCreateFndUserPG and set the new controller. 11) Verify the substitution has properly applied by clicking About the Page. 12) Access the page and create a user. You can the the result of the Business Event.

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• Friday Tips #6, Part 1

  - by Chris Kawalek

  We have a two parter this week, with this post focusing on desktop virtualization and the next one on server virtualization. Question: Why would I use the Oracle Secure Global Desktop Secure Gateway? Answer by Rick Butland, Principal Sales Consultant, Oracle Desktop Virtualization: Well, for the benefit of those who might not be familiar with client connections in Oracle Secure Global Desktop (SGD), let me back up and briefly explain. An SGD client connects to an SGD server using two distinct protocols, which, by default, require two distinct TCP ports. The first is the HTTP protocol, used by the web browser to connect to the SGD webserver on TCP port 80, or if secure connections are enabled (SSL/TLS), then TCP port 443, commonly identified as the "HTTPS" port, that is, "SSL encrypted HTTP." The second protocol from the client to the server is the Adaptive Internet Protocol, or AIP, which is used for displaying applications, transferring drive mapping data, print jobs, and so on. By default, AIP uses the TCP port 3104, or port 5307 when SSL is enabled. When SGD clients need to access SGD over a firewall, the ports that AIP requires are typically "closed"; and most administrators are reluctant, to put it mildly, to change their firewall configurations to allow AIP traffic on 3144/5307.   To avoid this problem, SGD introduced "Firewall Forwarding", a technique where, in effect, both http and AIP traffic are "multiplexed" onto a single "well-known" TCP port, that is port 443, the https port.  This is also known as single-port firewall traversal.  This technique takes advantage of the fact that, as a "well-known service", port 443 is usually "open",   allowing (encrypted) traffic to pass. At the target SGD server, the two protocols are de-multiplexed and routed appropriately. The Secure Gateway was developed in response to requirements from customers for SGD to support multi-stage DMZ's, and to avoid exposing SGD servers and the information they contain directly to connections from the Internet. The Secure Gateway acts as a reverse-proxy in the first-tier of the DMZ, accepting, authenticating, and terminating incoming client connections, and then re-encrypting the connections, and proxying them, routing them on to SGD servers, deeper in the network. The client no longer needs to know the name/IP address of the SGD servers in their network, they connect to the gateway, only. The gateway takes care of those internal network details.     The Secure Gateway supports the same "single-port firewall" capability as does "Firewall Forwarding", but offers the additional advantage of load-balancing incoming client connections amongst SGD array members, which could be cumbersome without a forward-deployed secure gateway. Load-balancing weights and policies can be monitored and tuned using the "Balancer Manager" application, and Apache mod_proxy_balancer directives.   Going forward, our architects recommend the use of the Secure Gateway over "Firewall Forwarding" for single-port firewall traversal, due to its architectural advantages, its greater flexibility and enhanced features.  Finally, it should be noted that the Secure Gateway is not separately priced; any licensed SGD customer may use the Secure Gateway component at no additional cost.   For more information, see the "Secure Gateway Administrator's Guide".

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• Use your own domain email and tired of SPAM? SPAMfighter FTW

  - by Dave Campbell

  I wouldn't post this if I hadn't tried it... and I paid for it myself, so don't anybody be thinking I'm reviewing something someone sent me! Long ago and far away I got very tired of local ISPs and 2nd phone lines and took the plunge and got hooked up to cable... yeah I know the 2nd phone line concept may be hard for everyone to understand, but that's how it was in 'the old days'. To avoid having to change email addresses all the time, I decided to buy a domain name, get minimal hosting, and use that for all email into the house. That way if I changed providers, all the email addresses wouldn't have to change. Of course, about a dozen domains later, I have LOTS of pop email addresses and even an exchange address to my client's server... times have changed. What also has changed is the fact that we get SPAM... 'back in the day' when I was a beta tester for the first ISP in Phoenix, someone tried sending an ad to all of us, and what he got in return for his trouble was a bunch of core dumps that locked up his email... if you don't know what a core dump is, ask your grandfather. But in today's world, we're all much more civilized than that, and as with many things, the criminals seem to have much more rights than we do, so we get inundated with email offering all sorts of wild schemes that you'd have to be brain-dead to accept, but yet... if people weren't accepting them, they'd stop sending them. I keep hoping that survival of the smartest would weed out the mental midgets that respond and then the jumk email stop, but that hasn't happened yet anymore than finding high-quality hearing aids at the checkout line of Safeway because of all the dimwits playing music too loud inside their car... but that's another whole topic and I digress. So what's the solution for all the spam? And I mean *all*... on that old personal email address, I am now getting over 150 spam messages a day! Yes I know that's why God invented the delete key, but I took it on as a challenge, and it's a matter of principle... why should I switch email addresses, or convert from [email protected] to something else, or have all my email filtered through some service just because some A-Hole somewhere has a site up trying to phish Ma & Pa Kettle (ask your grandfather about that too) out of their retirement money? Well... I got an email from my cousin the other day while I was writing yet another email rule, and there was a banner on the bottom of his email that said he was protected by SPAMfighter. SPAMfighter huh.... so I took a look at their site, and found yet one more of the supposed tools to help us. But... I read that they're a Microsoft Gold Partner... and that doesn't come lightly... so I took a gamble and here's what I found: I installed it, and had to do a couple things: 1) SPAMfighter stuffed the SPAMfighter folder into my client's exchange address... I deleted it, made a new SPAMfighter folder where I wanted it to go, then in the SPAMfighter Clients settings for Outlook, I told it to put all spam there. 2) It didn't seem to be doing anything. There's a ribbon button that you can select "Block", and I did that, wondering if I was 'training' it, but it wasn't picking up duplicates 3) I sent email to support, and wrote a post on the forum (not to self: reply to that post). By the time the folks from the home office responded, it was the next day, and first up, SPAMfighter knocked down everything that came through when Outlook opend... two thumbs up! I disabled my 'garbage collection' rule from Outlook, and told Outlook not to use the junk folder thinking it was interfering. 4) Day 2 seemed to go about like Day 1... but I hung in there. 5) Day 3 is now a whole new day... I had left Outlook open and hadn't looked at the PC since sometime late yesterday afternoon, and when I looked this morning, *every bit* of spam was in the SPAMfighter folder!! I'm a new paying customer After watching SPAMfighter work this morning, I've purchased a 1-year license, and I now can sit and watch as emails come in and disappear from my inbox into the SPAMfighter folder. No more continual tweaking of the rules. I've got SPAMfighter set to 'Very Hard' filtering... personally I'd rather pull the few real emails out of the SPAMfighter folder than pull spam out of the real folders. Yes this is simply another way of using the delete key, but you know what? ... it feels good :) Here's a screenshot of the stats after just about 48 hours of being onboard: Note that all the ones blocked by me were during Day 1 and 2... I've blocked none today, and everything is blocked. Stay in the 'Light!

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• Code Coverage for Maven Integrated in NetBeans IDE 7.2

  - by Geertjan

  In NetBeans IDE 7.2, JaCoCo is supported natively, i.e., out of the box, as a code coverage engine for Maven projects, since Cobertura does not work with JDK 7 language constructs. (Although, note that Cobertura is supported as well in NetBeans IDE 7.2.) It isn't part of NetBeans IDE 7.2 Beta, so don't even try there; you need some development build from after that. I downloaded the latest development build today. To enable JaCoCo features in NetBeans IDE, you need do no different to what you'd do when enabling JaCoCo in Maven itself, which is rather wonderful. In both cases, all you need to do is add this to the "plugins" section of your POM: <plugin> <groupId>org.jacoco</groupId> <artifactId>jacoco-maven-plugin</artifactId> <version>0.5.7.201204190339</version> <executions> <execution> <goals> <goal>prepare-agent</goal> </goals> </execution> <execution> <id>report</id> <phase>prepare-package</phase> <goals> <goal>report</goal> </goals> </execution> </executions> </plugin> Now you're done and ready to examine the code coverage of your tests, whether they are JUnit or TestNG. At this point, i.e., for no other reason than that you added the above snippet into your POM, you will have a new Code Coverage menu when you right-click on the project node: If you click Show Report above, the Code Coverage Report window opens. Here, once you've run your tests, you can actually see how many classes have been covered by your tests, which is pretty useful since 100% tests passing doesn't mean much when you've only tested one class, as you can see very graphically below: Then, when you click the bars in the Code Coverage Report window, the class under test is shown, with the methods for which tests exist highlighted in green and those that haven't been covered in red: (Note: Of course, striving for 100% code coverage is a bit nonsensical. For example, writing tests for your getters and setters may not be the most useful way to spend one's time. But being able to measure, and visualize, code coverage is certainly useful regardless of the percentage you're striving to achieve.) Best of all about all this is that everything you see above is available out of the box in NetBeans IDE 7.2. Take a look at what else NetBeans IDE 7.2 brings for the first time to the world of Maven: http://wiki.netbeans.org/NewAndNoteworthyNB72#Maven

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• test

  - by ???02

  ?????????EC????????????????????????????????????????????????????????Oracle Coherence??????????????????????????????????DB???·????????????????????　????EC?????????????????????????Oracle Coherence????????????????????????????????????????????????????????????????????????????????????????????????????????????Oracle Coherence?????????????????????????????????????·?????????????1??????????????????????????????????????????????????????????????????????????????????????????????????????????????　??????Oracle Coherence??????????·????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????Oracle Coherence????????“???”????????????????????????????????????????????????????????????????????????????????????????????????Oracle Coherence?????????????????????????????????????Oracle Coherence???????????????????????????　?????????????????A????1????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????1????????????????????????????????????????????????????????　?????????????????????????·???????·???????Oracle Coherence???????????????????????????????????????????????????????????????????????????????????????1?????????Oracle Coherence????????????10??1??????????????????????????????????????????????????????????????????????????????　B?????????????·????????????????????????????????????????????????????????????????????????????????·????????????????????????????????????????????????????????????????????????????????????????????????????????　????????????????????????????????????????????????????????????????????IA??????????????????????????????????????????Oracle Coherence?????????????????????????????????????　???????????????????Oracle Coherence????????????????????????????????????????????????????????????2??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????　C???????·????????????Oracle Coherence???????????????????????????????????????????????????????????????????????????????·???????????????????????????10??1??????????????????????????????????????????????????????????????????????????????????????·???????????????????????????　????????D?????????????????????????????EC????????????????????????????????????????????????????????????????????????????????????EC?????????????????????????????????Oracle Coherence?????????Java????????·??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

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• SAB BizTalk Archiving Pipeline Component v0.2

  - by Stuart Brierley

  Just released to Codeplex is an updated version of my archiving pipeline component for BizTalk. The changes in this release are: Addition of FTP adapter macros to the base macros and File adapter macros. Fix for the issue of garbage collection of data streams within pipelines as discussed in this previous blog entry. Now looks for OutboundTransportType in addition to InboundTransportType to pick up send port transport type; Therefore changed %InboundTransportType% macro to %TransportType%. An initial outline of the project can be read here.

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• Fujitsu Raku-Raku SmartPhone: Japanese Digital Seniors UX Insight from @debralilley

  - by ultan o'broin

  Super blog posting on the super-important subject of digital inclusion by Oracle partner Fujitsu appstech maven and Oracle Applications User Experience FXA-er and ACE Director Debra Lilley (@debralilley). Debra tells us how Fujitsu is enabling digital inclusion for older mobile users in Japan with their  Raku-Raku (??????. ????)smart phone: Fujitsu Raku-Raku - My UX Homework (Raku-Raku means easy or comfortable in Japanese). There are UX mobile, social media, and methodology takeaways there for us in Debra's blog. Fujitsu Raku-Raku Smartphone Demo  I encourage you to read Debra's blog. In it, she makes reference to a tailored social media experience for those digital seniors (???????) as they'd be called in Japan (UK and Ireland uses the term silver surfers). You can find that online experience here. Online Community site for Fujitsu Raku-Raku Smartphone Digital Seniors (English translation via Google Translate) It's an important reminder that UX is global sure, but also that worldwide accessibility and digital inclusion are priorities too for UX. It's vital that we understand such aspects of technology adoption and how the requirements of different categories of technology users can be met. Oracle is committed to providing the best possible user experience for enterprise users of all ages and abilities. That means talking with all sorts of people worldwide and understanding how and why they want to use our technology and what their context of use is. You can read more about Oracle's accessibility program on our corporate website. Proud to say I prompted a few questions in Japan all the way from Ireland. So, UX is not only global but you can drive UX research globally too without ever leaving home. Brilliant job, Debra. Here's to more such joint research creativity and UX collaborations worldwide between us. Wondering where we might go next? And what a fun way to do things too!

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• WebCenter Sites 11gR1 Bundled Patch 1 is now available

  - by R.Hunter

  There is a new patch available for WebCenter Sites - 11gR1 Bundled Patch 1. The download links can be obtained from the WebCenter Sites Download page. Some of the highlights of WebCenter Sites 11gR1 Bundled Patch 1 are listed below: - UI Customization support  - A new developer’s guide is available for use in customizing the Contributor UI. Customizable UI components include the Dashboard, search views, tools bars, menus, and asset-forms. In addition, global or site specific configuration properties can be specified for controlling what is displayed in the UI. - Localization support – The contributor UI is localized for the following languages: French, German, Italian, Spanish, Brazilian Portuguese, Japanese, Korean, Simplified &Traditional Chinese - Developer tools (CSDT) now supports connection to a remote Sites server- Security updates including a request authentication filter to prevent CSRF attacks, REST API updates, and more.- Session replication support in the management user interfaces- Bug fixes Please refer to the release notes and documentation for more information.

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• Unexpected advantage of Engineered Systems

  - by user12244672

  It's not surprising that Engineered Systems accelerate the debugging and resolution of customer issues. But what has surprised me is just how much faster issue resolution is with Engineered Systems such as SPARC SuperCluster. These are powerful, complex, systems used by customers wanting extreme database performance, app performance, and cost saving server consolidation. A SPARC SuperCluster consists or 2 or 4 powerful T4-4 compute nodes, 3 or 6 extreme performance Exadata Storage Cells, a ZFS Storage Appliance 7320 for general purpose storage, and ultra fast Infiniband switches.  Each with its own firmware. It runs Solaris 11, Solaris 10, 11gR2, LDoms virtualization, and Zones virtualization on the T4-4 compute nodes, a modified version of Solaris 11 in the ZFS Storage Appliance, a modified and highly tuned version of Oracle Linux running Exadata software on the Storage Cells, another Linux derivative in the Infiniband switches, etc. It has an Infiniband data network between the components, a 10Gb data network to the outside world, and a 1Gb management network. And customers can run whatever middleware and apps they want on it, clustered in whatever way they want. In one word, powerful.  In another, complex. The system is highly Engineered.  But it's designed to run general purpose applications. That is, the physical components, configuration, cabling, virtualization technologies, switches, firmware, Operating System versions, network protocols, tunables, etc. are all preset for optimum performance and robustness. That improves the customer experience as what the customer runs leverages our technical know-how and best practices and is what we've tested intensely within Oracle. It should also make debugging easier by fixing a large number of variables which would otherwise be in play if a customer or Systems Integrator had assembled such a complex system themselves from the constituent components.  For example, there's myriad network protocols which could be used with Infiniband.  Myriad ways the components could be interconnected, myriad tunable settings, etc. But what has really surprised me - and I've been working in this area for 15 years now - is just how much easier and faster Engineered Systems have made debugging and issue resolution. All those error opportunities for sub-optimal cabling, unusual network protocols, sub-optimal deployment of virtualization technologies, issues with 3rd party storage, issues with 3rd party multi-pathing products, etc., are simply taken out of the equation. All those error opportunities for making an issue unique to a particular set-up, the "why aren't we seeing this on any other system ?" type questions, the doubts, just go away when we or a customer discover an issue on an Engineered System. It enables a really honed response, getting to the root cause much, much faster than would otherwise be the case. Here's a couple of examples from the last month, one found in-house by my team, one found by a customer: Example 1: We found a node eviction issue running 11gR2 with Solaris 11 SRU 12 under extreme load on what we call our ExaLego test system (mimics an Exadata / SuperCluster 11gR2 Exadata Storage Cell set-up).  We quickly established that an enhancement in SRU12 enabled an 11gR2 process to query Infiniband's Subnet Manager, replacing a fallback mechanism it had used previously.  Under abnormally heavy load, the query could return results which were misinterpreted resulting in node eviction.  In several daily joint debugging sessions between the Solaris, Infiniband, and 11gR2 teams, the issue was fully root caused, evaluated, and a fix agreed upon.  That fix went back into all Solaris releases the following Monday.  From initial issue discovery to the fix being put back into all Solaris releases was just 10 days. Example 2: A customer reported sporadic performance degradation.  The reasons were unclear and the information sparse.  The SPARC SuperCluster Engineered Systems support teams which comprises both SPARC/Solaris and Database/Exadata experts worked to root cause the issue.  A number of contributing factors were discovered, including tunable parameters.  An intense collaborative investigation between the engineering teams identified the root cause to a CPU bound networking thread which was being starved of CPU cycles under extreme load.  Workarounds were identified.  Modifications have been put back into 11gR2 to alleviate the issue and a development project already underway within Solaris has been sped up to provide the final resolution on the Solaris side.  The fixed SPARC SuperCluster configuration greatly aided issue reproduction and dramatically sped up root cause analysis, allowing the correct workarounds and fixes to be identified, prioritized, and implemented.  The customer is now extremely happy with performance and robustness.  Since the configuration is common to other customers, the lessons learned are being proactively rolled out to other customers and incorporated into the installation procedures for future customers.  This effectively acts as a turbo-boost to performance and reliability for all SPARC SuperCluster customers.  If this had occurred in a "home grown" system of this complexity, I expect it would have taken at least 6 months to get to the bottom of the issue.  But because it was an Engineered System, known, understood, and qualified by both the Solaris and Database teams, we were able to collaborate closely to identify cause and effect and expedite a solution for the customer.  That is a key advantage of Engineered Systems which should not be underestimated.  Indeed, the initial issue mitigation on the Database side followed by final fix on the Solaris side, highlights the high degree of collaboration and excellent teamwork between the Oracle engineering teams.  It's a compelling advantage of the integrated Oracle Red Stack in general and Engineered Systems in particular.

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• What&rsquo;s in your wallet, er&hellip;Inbox?

  - by johndoucette

  Since my first UUCP operation in UNIX to deliver and receive an email, I have always been challenged to find the ultimate email organizer. About a year ago, I switched to a very simple process of managing email and have found the ultimate in organization. On the craziest of days with 250+ emails, I keep my inbox empty. Here is how I do it; First, start with the following folders in your mailbox; Inbox    Archive    FollowUp    Hold Of course, all inbound emails will start in the Inbox. As you work throughout the day, follow these steps to keep your inbox empty; Read the email. Are you responsible for any action? If you are and can do it immediately, then do it. If you need to do it later, move the email to the “FollowUp” folder If you are not responsible for any action, move it to the archive folder. Use Outlook’s search to find them when you need them. If you will need to reference the email later in the week or for a short term (week or two), then move the email to the “Hold” folder As your day progresses, frequently review the FollowUp folder and accomplish the task *Notes: If I am waiting for someone to do something for me, I keep it in the FollowUp folder. As I review the folder, I am constantly reminded that there is something I am waiting on – and can send a simple reminder by forwarding the original email. I sometimes send myself a “todo” email and park it in the FollowUp folder I like to know how many emails are in the folders so I set the “Show total number of items” property on the folder to show the amount of emails.

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• K-12 and Cloud considerations

  - by user736511

  Much like every other Public Sector organization, school districts in the US and Canada are under tremendous pressure to deliver consistent and modern services while operating with reduced budgets, IT personnel shortages, and staff attrition.  Electronic/remote learning and the need for immediate access to resources such as grades, calendars, curricula etc. are straining IT environments that were already burdened with meeting privacy requirements imposed by both regulators and parents/students.  One area viewed as a solution to at least some of the challenges is the use of "Cloud" in education.  Although the concept of "Cloud" is nothing new in education with many providers supplying educational material over the web, school districts defer previously-in-house-hosted services to established commercial vendors to accommodate document sharing, app hosting, and even e-mail.  Doing so, however, does not reduce an important risk, that of privacy.  As always, Cloud implementations are viewed in a skeptical manner because of the perceived reduction in sensitive data management and protection thereof, although with a careful approach and the right tooling, the benefits realized by Clouds can expand to security and privacy.   Oracle's comprehensive approach to data privacy and identity management ensures that the necessary tools are available to support regulations, operational efficiencies and strong security regardless of where the sensitive data is stored - on premise or a Cloud.  Common management tools, role-based access controls, access policy management and engineered systems provided by Oracle can be the foundational pieces on which school districts can build their Cloud implementations without having to worry about security itself. Their biggest challenge, and it is a positive one, is how to best take advantage of Oracle's DB Security and IDM functionality to reduce operational costs while enabling modern applications and data delivery to those who needs access to it. For more information please refer to http://www.oracle.com/us/products/middleware/identity-management/overview/index.html and http://www.oracle.com/us/products/database/security/overview/index.html.

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• YOUR FREE, EXCLUSIVE, ONLINE UPDATE ON FANTASTIC NEW ORACLE PARTNER OPPORTUNITIES - REGISTER TODAY!

  - by Claudia Costa

  New products. New specializations. New opportunities.There really has never been a better time to be an Oracle partner! Find out exactly what Oracle's "Software. Hardware. Complete" strategy, and the latest developments in the OPN Specialized program, mean for your business.   Register now for the Oracle PartnerNetwork Days Virtual Event on the 29th of June at 11:00h to learn: How to use Oracle's uniquely comprehensive technology stack to grow your business How specialization with Oracle can significantly improve your competitive position How the Oracle PartnerNetwork is evolving to help you succeed Highlights include important updates from Oracle EMEA strategy, partner and product leaders, a live link to the Oracle FY11 Global Partner Kickoff, and interviews with local Oracle partners that are already enjoying the benefits of specialization. The event will also feature: ·         Live Q&A sessions with our speakers, ·         Virtual information booths packed with useful information ·         Opportunities to network with Oracle experts and your peers. ·         Special guest speaker is a former Microsoft executive who has used the principles of specialization with spectacular results to become one of the world's most successful social entrepreneurs. Plus, at the end of the event, you can submit your feedback form for your chance to win two passes to Oracle OpenWorld in San Francisco this September! CLICK HERE TO REGISTER NOW!

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• Gamification in the enterprise updates, September edition

  - by erikanollwebb

  Things have been a little busy here at GamifyOracle.  Last week, I attended a small conference in San Diego on Enterprise Gamification.  Mario Herger of SAP, Matt Landes of Google and I were on a panel discussion about how to introduce and advocate gamification in your organization.  I gave a talk as well as a workshop on gamification.  The workshop was a new concept, to take our Design Jam from Applications User Experience and try it with people outside of user experience.  I have to say, the whole thing was a great success, in great part because I had some expert help from Teena Singh from Apps UX.  We took a flow from expense reporting and created a scenario about sales reps who are on the road a lot and how we needed them to get their expense reports filed by the end of the fiscal year.  We divided the attendees into groups and gave them a little over two hours to work out how they might use game mechanics to gamify the flows.   We even took the opportunity to re-use the app our fab dev team in our Mexico Development Center put together to gamify the event including badges, points, prizes and a leaderboard.  Since I am a firm believer that you can't gamify everything (or at least, not everything well), I focused my talk prior to the workshop on when it works, and when it might not, including pitfalls to gamifying badly.  I was impressed that the teams all considered what might go wrong with gamifying expenses and built into their designs some protections against that.  I can't wait to take this concept on the road again, it really was a fun day. Now that we have gotten through that set of events, we're wildly working on our next project for next week.  I'm doing a focus group at Oracle OpenWorld on Gamification in the Enterprise.  To do that, Andrea Cantu and I are trying to kill as many trees as possible while we work out some gamification concepts to present (see proof below!).  It should be a great event and I'm hoping we learn a lot about what our customers think about the use of gamification in their companies and in the products they use. So that's the news so far from GamifyOracle land.  I'll try to get more out about those events and more after next week. And if you will be at OOW, ping me and we can discuss in person!  I'd love to know what everyone is thinking in the area.

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• Visual Studio 2010 Launch Events

  - by Jim Duffy

  Don’t miss out on the opportunity to learn about the new features in Visual Studio 2010. Check out the MSDN Events page and find out when the talented folks of the Developer & Evangelism group will be visiting your city to prove to you that /*Life Runs On Code*/. I’ll be attending the Raleigh event June 2, 2010 from 1:00 - 5:00 PM. North Carolina State University, Jane S. McKimmon Conference Center 1101 Gorman St Raleigh North Carolina 27606 United States From the Raleigh Event page: Event Overview Learn about the rich application platforms that Microsoft® Visual Studio® 2010 supports, including Windows® 7, the Web, SharePoint®, Windows Azure™, SQL®, and Windows® Phone 7 Series. From tighter tester and dev collaboration to new ALM tools, there’s a lot that’s new. Here’s what you can expect: Windows Development with Visual Studio 2010 Visual Studio has always been the best way to build compelling visual solutions for Windows. Visual Studio 2010 continues this trend with great new tooling support for Silverlight 4, WPF, and native development. In this demo heavy session, you’ll see how you can build rich Windows applications with Silverlight 4 using new trusted application features including out-of-browser execution, saving to the file system, and even COM Automation. You’ll also see how you can use the new Task Parallel Library from within a WPF application to take advantage of all those cores in today’s modern computers. Web and Cloud Development with Visual Studio 2010 If you build solutions for the web, then this session is for you. Come see how your existing skills move forward with Visual Studio 2010 both for in-house ASP.NET development and the new frontier of the Cloud. In this session, you’ll see improved designers, new HTML and JavaScript snippets, Web Forms enhancements, and how you can quickly build great web sites using Dynamic Data. You’ll see the changes made to testable web sites with MVC 2.0 and how we’ve integrated JQuery support into the platform. You’ll then see how easy it is to leverage your existing code and move to the cloud with Windows Azure. Windows Phone 7 Developer Tools and Platform Overview This session provides an overview of Visual Studio® 2010 for Windows Phone. Learn about the powerful capabilities of this new application platform and the developer tools experience including basic IDE usage, debugging, packaging, and deployment. This session also shows how you can use Microsoft Expression® Blend™ for Windows Phone to build great Silverlight applications. Have a day. :-|

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• Important Links for OPN Partner

  - by [email protected]

  Technical requirements to do assessments Homepage A&C Trainings and Assessments Guided Learning Paths by Role

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• Obtaining positional information in the IEnumerable Select extension method

  - by Kyle Burns

  This blog entry is intended to provide a narrow and brief look into a way to use the Select extension method that I had until recently overlooked. Every developer who is using IEnumerable extension methods to work with data has been exposed to the Select extension method, because it is a pretty critical piece of almost every query over a collection of objects.  The method is defined on type IEnumerable and takes as its argument a function that accepts an item from the collection and returns an object which will be an item within the returned collection.  This allows you to perform transformations on the source collection.  A somewhat contrived example would be the following code that transforms a collection of strings into a collection of anonymous objects: 1: var media = new[] {"book", "cd", "tape"}; 2: var transformed = media.Select( item => 3: { 4: Media = item 5: } ); This code transforms the array of strings into a collection of objects which each have a string property called Media. If every developer using the LINQ extension methods already knows this, why am I blogging about it?  I’m blogging about it because the method has another overload that I hadn’t seen before I needed it a few weeks back and I thought I would share a little about it with whoever happens upon my blog.  In the other overload, the function defined in the first overload as: 1: Func<TSource, TResult> is instead defined as: 1: Func<TSource, int, TResult>   The additional parameter is an integer representing the current element’s position in the enumerable sequence.  I used this information in what I thought was a pretty cool way to compare collections and I’ll probably blog about that sometime in the near future, but for now we’ll continue with the contrived example I’ve already started to keep things simple and show how this works.  The following code sample shows how the positional information could be used in an alternating color scenario.  I’m using a foreach loop because IEnumerable doesn’t have a ForEach extension, but many libraries do add the ForEach extension to IEnumerable so you can update the code if you’re using one of these libraries or have created your own. 1: var media = new[] {"book", "cd", "tape"}; 2: foreach (var result in media.Select( 3: (item, index) => 4: new { Item = item, Index = index })) 5: { 6: Console.ForegroundColor = result.Index % 2 == 0 7: ? ConsoleColor.Blue : ConsoleColor.Yellow; 8: Console.WriteLine(result.Item); 9: }

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• Direct IO enhancements in OVM Server for SPARC 2.2(a.k.a LDoms2.2)

  - by user12611315

  The Direct I/O feature has been available for LDoms customers since LDoms2.0. Apart from the latest SR-IOV feature in LDoms2.2, it is worth noting a few enhancements to the Direct I/O feature. These are: Support for Metis-Q and Metis-E cards. These cards are highly requested for support and are worth mentioning because they are the only combo cards containing both FibreChannel and Ethernet in the same card. With this support, a customer can have both SAN storage and network access with just one card and one PCIe slot assigned to a logical domain. This reduces cost and helps when there are less number of slots in a given platform. The following are the part numbers for these cards. I have tried to put the platforms on which each card is supported, but this information can get quickly outdated. The accurate information can be found at the Support Document.  Card Name  Part Number  Platforms Metis-Q: StorageTek Dual 8Gb Fibre Channel Dual GbE ExpressModule HBA, QLogic SG-XPCIEFCGBE-Q8-N  SPARC T3-4, T4-4 Metis-E: StorageTek Dual 8Gb Fibre Chanel Dual GbE ExpressModule HBA, Emulex SG-XPCIEFCGBE-E8-N SPARC T3-4, T4-4  Additional cards added to the portfolio of supported cards. This is mainly Powerville based Ethernet cards, the part numbers for these cards as below:  Part Number  Description  7100477 Sun Quad Port GbE PCI Express 2.0 Low Profile Adapter, UTP  7100481 Sun Dual Port GbE PCI Express 2.0 Low Profile Adapter, MMF  7100483 Sun Quad Port GbE PCI Express 2.0 ExpressModule, UTP  7110486 Sun Quad Port GbE PCI Express 2.0 ExpressModule, MMF    Note:  Direct IO feature has a hard dependency on the Root domain(PCIe bus owner, here Primary domain). That is, rebooting the Root domain for any reason may impact the logical domains having PCIe slots assigned with Direct IO feature. So rebooting a root domain need to be carefully managed. Also apply the failure-policy settings as described in the admin guide and release notes to deal with unexpected cases.

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• RDA and Fusion Middleware Diagnostic Framework Integration

  - by Daniel Mortimer

  Further to my last blog entry "FMw Diagnostic Framework : Automatic Capture of Diagnostic Data Upon First Failure!" I have spent some time exploring how Remote Diagnostic Agent (RDA) integrates with Diagnostic Framework. Remote Diagnostic Agent, by default, collects the information about the last 10 incidents which have been captured in the Automatic Diagnostic Repository (ADR). This information can be located via RDA's Start Page Menu system. See screenshot below. Screenshot - Viewing Diagnostic Framework Incident Information in a RDA Package Note: In the next release of RDA - version 4.30 - the Diagnostic Repository menu label will have it's own position in the weblogic managed server sub menu hierarchy rather than be a child menu item of the logs menuDiagnostic Framework is also capable of launching RDA engine and including the output in an incident package. This is achieved via the command "IPS GENERATE PACKAGE". The RDA output is written to DOMAIN_HOME/servers/<server name>/adr/diag/ofm/<domain name>/<server name>/incpkg/pkg_[number]/seq_[number]/rda The RDA collected files are best viewed (as shown in the screenshot above) by opening the RDA Start Page - "DFW__start.htm" - from this directory in a browser. If you do not have a browser available on the host machine, zip the contents of the rda directory and transfer and extract to a machine which has a browser.  The explanation of the integration goes a little deeper. If you want to know more, read My Oracle Support document: Understanding RDA and FMW 11g Diagnostic Framework Integration [Document 1503644.1]

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• Migrating Core Data to new UIManagedDocument in iOS 5

  - by samerpaul

  I have an app that has been on the store since iOS 3.1, so there is a large install base out there that still uses Core Data loaded up in my AppDelegate. In the most recent set of updates, I raised the minimum version to 4.3 but still kept the same way of loading the data. Recently, I decided it's time to make the minimum version 5.1 (especially with 6 around the corner), so I wanted to start using the new fancy UIManagedDocument way of using Core Data. The issue with this though is that the old database file is still sitting in the iOS app, so there is no migrating to the new document. You have to basically subclass UIManagedDocument with a new model class, and override a couple of methods to do it for you. Here's a tutorial on what I did for my app TimeTag.  Step One: Add a new class file in Xcode and subclass "UIManagedDocument" Go ahead and also add a method to get the managedObjectModel out of this class. It should look like:   @interface TimeTagModel : UIManagedDocument   - (NSManagedObjectModel *)managedObjectModel;   @end   Step two: Writing the methods in the implementation file (.m) I first added a shortcut method for the applicationsDocumentDirectory, which returns the URL of the app directory.  - (NSURL *)applicationDocumentsDirectory {     return [[[NSFileManagerdefaultManager] URLsForDirectory:NSDocumentDirectoryinDomains:NSUserDomainMask] lastObject]; }   The next step was to pull the managedObjectModel file itself (.momd file). In my project, it's called "minimalTime". - (NSManagedObjectModel *)managedObjectModel {     NSString *path = [[NSBundlemainBundle] pathForResource:@"minimalTime"ofType:@"momd"];     NSURL *momURL = [NSURL fileURLWithPath:path];     NSManagedObjectModel *managedObjectModel = [[NSManagedObjectModel alloc] initWithContentsOfURL:momURL];          return managedObjectModel; }   After that, I need to check for a legacy installation and migrate it to the new UIManagedDocument file instead. This is the overridden method: - (BOOL)configurePersistentStoreCoordinatorForURL:(NSURL *)storeURL ofType:(NSString *)fileType modelConfiguration:(NSString *)configuration storeOptions:(NSDictionary *)storeOptions error:(NSError **)error {     // If legacy store exists, copy it to the new location     NSURL *legacyPersistentStoreURL = [[self applicationDocumentsDirectory] URLByAppendingPathComponent:@"minimalTime.sqlite"];          NSFileManager* fileManager = [NSFileManagerdefaultManager];     if ([fileManager fileExistsAtPath:legacyPersistentStoreURL.path])     {         NSLog(@"Old db exists");         NSError* thisError = nil;         [fileManager replaceItemAtURL:storeURL withItemAtURL:legacyPersistentStoreURL backupItemName:niloptions:NSFileManagerItemReplacementUsingNewMetadataOnlyresultingItemURL:nilerror:&thisError];     }          return [superconfigurePersistentStoreCoordinatorForURL:storeURL ofType:fileType modelConfiguration:configuration storeOptions:storeOptions error:error]; }   Basically what's happening above is that it checks for the minimalTime.sqlite file inside the app's bundle on the iOS device.  If the file exists, it tells you inside the console, and then tells the fileManager to replace the storeURL (inside the method parameter) with the legacy URL. This basically gives your app access to all the existing data the user has generated (otherwise they would load into a blank app, which would be disastrous). It returns a YES if successful (by calling it's [super] method). Final step: Actually load this database Due to how my app works, I actually have to load the database at launch (instead of shortly after, which would be ideal). I call a method called loadDatabase, which looks like this: -(void)loadDatabase {     static dispatch_once_t onceToken;          // Only do this once!     dispatch_once(&onceToken, ^{         // Get the URL         // The minimalTimeDB name is just something I call it         NSURL *url = [[selfapplicationDocumentsDirectory] URLByAppendingPathComponent:@"minimalTimeDB"];         // Init the TimeTagModel (our custom class we wrote above) with the URL         self.timeTagDB = [[TimeTagModel alloc] initWithFileURL:url];           // Setup the undo manager if it's nil         if (self.timeTagDB.undoManager == nil){             NSUndoManager *undoManager = [[NSUndoManager  alloc] init];             [self.timeTagDB setUndoManager:undoManager];         }                  // You have to actually check to see if it exists already (for some reason you can't just call "open it, and if it's not there, create it")         if ([[NSFileManagerdefaultManager] fileExistsAtPath:[url path]]) {             // If it does exist, try to open it, and if it doesn't open, let the user (or at least you) know!             [self.timeTagDB openWithCompletionHandler:^(BOOL success){                 if (!success) {                     // Handle the error.                     NSLog(@"Error opening up the database");                 }                 else{                     NSLog(@"Opened the file--it already existed");                     [self refreshData];                 }             }];         }         else {             // If it doesn't exist, you need to attempt to create it             [self.timeTagDBsaveToURL:url forSaveOperation:UIDocumentSaveForCreatingcompletionHandler:^(BOOL success){                 if (!success) {                     // Handle the error.                     NSLog(@"Error opening up the database");                 }                 else{                     NSLog(@"Created the file--it did not exist");                     [self refreshData];                 }             }];         }     }); }   If you're curious what refreshData looks like, it sends out a NSNotification that the database has been loaded: -(void)refreshData {     NSNotification* refreshNotification = [NSNotificationnotificationWithName:kNotificationCenterRefreshAllDatabaseData object:self.timeTagDB.managedObjectContext  userInfo:nil];     [[NSNotificationCenter defaultCenter] postNotification:refreshNotification];     }   The kNotificationCenterRefreshAllDatabaseData is just a constant I have defined elsewhere that keeps track of all the NSNotification names I use. I pass the managedObjectContext of the newly created file so that my view controllers can have access to it, and start passing it around to one another. The reason we do this as a Notification is because this is being run in the background, so we can't know exactly when it finishes. Make sure you design your app for this! Have some kind of loading indicator, or make sure your user can't attempt to create a record before the database actually exists, because it will crash the app.

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• Top tweets SOA Partner Community – November 2012

  - by JuergenKress

  Dear SOA partner community member Too many different product from Oracle, no idea how do they fit together? Get a copy of the Oracle catalog, an excellent overview of the Oracle middleware portfolio. BPM is a key solution to this portfolio. To position BPM to your customers you can find many use case ideas in the paper BPM 11g Patterns and industry specific value propositions for Financial Services & Insurance & Retail. Many more Process Accelerators (11.1.1.6.2) have become available. It is an excellent demo and starting point for BPM projects. Our SOA Suite team published the most important OOW presentation at the OTN website. The Oracle SOA proactive support team is running a series of blog posts about SOA and JMS Introductory. To become an expert in SOA, Bob highlighted the latest list of SOA books. For OSB projects we recommend the EAIESB OSB poster. Thanks to all the experts who contributed and shared their SOA & BPM knowledge this month again. Please feel free to send us the link to your blog post via twitter @soacommunity: Undeploy multiple SOA composites with WLST or ANT by Danilo Schmiedel Fault Handling Slides and Q&A by Vennester Installing Oracle Event Processing 11g by Antoney Reynolds Expanding the Oracle Enterprise Repository with functional documentation by Marc Kuijpers Build Mobile App for E-Business Suite Using SOA Suite and ADF Mobile By Michelle Kimihira A brief note for customers running SOA Suite on AIX platforms By Christian ACM - Adaptive Case Management by Peter Paul BPM 11g - Dynamic Task Assignment with Multi-level Organization Units By Mark Foster Oracle Real User Experience Insight: Oracle's Approach to User Experience Hope to see you at the Middleware Day at UK Oracle User Group Conference 2012 in Birmingham. Jürgen Kress Oracle SOA & BPM Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/soanewsNovember2012 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community newsletter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• Undeploy multiple SOA composites with WLST or ANT by Danilo Schmiedel

  - by JuergenKress

  As part of our current project the Build Management team asked for a solution to undeploy multiple composites at one time. Of course you have the “Undeploy All from This Partition” menu option in Enterprise Manager but since we have a lot of deployments every day the guys wanted to have a script solution. It is even more important for the nightly deployments on our continuous integration environment – strange, we couldn’t find anybody who wants to do the undeployment via Enterprise Manager manually every night ;-) However with WLST or ANT the SOA Suite comes with two options to undeploy composites via script. In this article I’d like to explain you both ways. Undeployment with WLST You can test the steps below on Oracle's Pre-built Virtual Machine for SOA Suite and BPM Suite 11g. Change to the WLST directory under MIDDLEWARE_HOME/Oracle_SOA1/common/bin. cd /oracle/fmwhome/Oracle_SOA1/common/bin/ Open WLST ./wlst.sh Connect to the SOA server Read the full article by Danilo Schmiedel SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: undeploy soa,Danilo Schmiedel,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Managing Social Relationships for the Enterprise – Part 2

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Reggie Bradford, Senior Vice President, Oracle  On September 13, 2012, I sat down with Altimeter Analyst Jeremiah Owyang to talk about how enterprise businesses are approaching the management of both their social media strategies and internal structures. There’s no longer any question as to whether companies are adopting social full throttle. That’s exactly the way it should be, because it’s a top online behavior across all age groups. For your consumers, it’s an ingrained, normal form of communication. And beyond connecting with friends, social users are reaching out for information and service from brands. Jeremiah tells us 29% of Twitter followers follow a brand and 58% of Facebook users have “Liked” a brand. Even on the B2B side, people act on reviews and recommendations. Just as in the early 90’s we saw companies move from static to dynamic web sites, businesses of all sizes are moving from just establishing a social presence to determining effective and efficient ways to use it. I like to say we’re in the 2nd or 3rd inning of a 9-inning game. Corporate social started out as a Facebook page, it’s multiple channels servicing customers wherever they are. Social is also moving from merely moderating to analyzing so that the signal can be separated from the noise, so that impactful influencers can be separated from other users. Organizationally, social started with the marketers. Now we’re getting into social selling, commerce, service, HR, recruiting, and collaboration. That’s Oracle’s concept of enterprise social relationship management, a framework to extend social across the entire organization real-time in as holistic a way as possible. Social requires more corporate coordination than ever before. One of my favorite statistics is that the average corporation at enterprise has 178 social accounts, according to Altimeter. Not all of them active, not all of them necessary, but 178 of them. That kind of fragmentation creates risk, so the smarter companies will look for solutions (as opposed to tools) that can organize, scale and defragment, as well as quickly integrate other networks and technologies that will come along. Our conversation goes deep into the various corporate social structures we’re seeing, as well as the advantages and disadvantages of each. There are also a couple of great examples of how known brands used an integrated, holistic approach to achieve stated social goals. What’s especially exciting to me is the Oracle SRM framework for the enterprise provides companywide integration into one seamless system. This is not a dream. This is going to have substantial business impact in the next several years.

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• Oracle IRM Desktop update

  - by martin.abrahams

  Just in time for Christmas, we have made a fresh IRM Desktop build available with a number of valuable enhancements: Office 2010 support Adobe Reader X support Enhanced compatibility with SharePoint Ability to enable the Sealed Email for Lotus Notes integration during IRM Desktop installation The kit is currently available as a patch that you can access by logging in to My Oracle Support and looking for patch 9165540. The patch enables you to download a package containing all 27 language variants of the IRM Desktop. We will be making the kit available from OTN as soon as possible, at which time you will be able to pick a particular language if preferred.

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