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• Warnings When Undo Isn't Possible

  - by ultan o'broin

  Enjoyed this post Never Use a Warning When you Mean Undo by Aza Raskin. It makes sense never to warn users if an undo option is possible. The examples given are from the web space. Here's the conclusion: Warnings cause us to lose our work, to mistrust our computers, and to blame ourselves. A simple but foolproof design methodology solves the problem: "Never use a warning when you mean undo." And when a user is deleting their work, you always mean undo. However, in enterprise apps you may find that an undo option isn't technically possible or desirable. Objects may be shared, part of a flow elsewhere, or undoing something committed to the database (a rollback I guess) may not be feasible if it becomes locked by another process. Plus, what constitutes user ownership of objects isn't always clear to users. The implications of delete (and other) actions need to be clearly communicated out in advance. Really, warnings are important in the enterprise space. Data has a very high value, and users can perform a wide variety of actions that may risk that data, not always within the application itself (at browser level, for example). That said, throwing warnings all over the place when an undo option is possible is annoying. Instead, treat warnings with respect. When there is no undo option possible, use warning messages to communicate potentially dangerous or irrecoverable actions or the downstream consequences of user actions on the process or task flow. Force the user to respond to a warning message by using a modal dialog with clearly labeled action buttons. Here's a couple of examples. A great article that got me thinking. Let's see more like that. Let's not forget there's more types of messages than just error messages. User assistance and user experience professionals need to understand when best to use confirmation, information, and warning types too!

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• Completely remove user account and create another with same name in Windows 7

  - by TeaJay

  Here's my question simply and then the details in case they help to get me an appropriate answer. Question: How can I completely and permanently delete a user account in Windows 7 so that I can create another one with the same user name without the computer name extension added, eg Jane Smith not Jane Smith.computer name? The details: I just did a clean install of Windows 7 Professional 32 bit. (My laptop crashed, I reinstalled Vista and restored backup files but things weren't working so I decided to just get Windows 7 since I had to start over anyway). I used Windows Easy Transfer to save just about everything, even customizing to include a user's appdata from Windows.old which was created when I reinstalled Vista -- not knowing that another windows.old file would be created with the installation of Windows 7. After installing Windows 7, I used Windows Easy Transfer to transfer the user file, appdata, to the new user account which I gave the same name (Jane Smith) in case having a different name would cause problems with reading files or something. Afterwards, I realized that I did not want ALL of that junk. So, I thought no problem, I'll just delete the user account I just created, nothing lost, and create another one this time transferring only the files I wanted (using the customize option in windows easy transfer). I wanted to keep the same user name, e.g. Jane Smith, so after I deleted the user account I checked the files, and I didn't see. It was late so I went to bed and the next morning I created a new user with that same name (Jane Smith). The files looked fine if I remember correctly. Meanwhile, I updated the computer and it restarted a couple times. As I was moving files to the "Jane Smith" user account file, things weren't working as they should. I was actually moving files to the deleted user account and that the current user account was named "Jane Smith.computer name" and that's where the files needed to go. I don't like this. It's too confusing. I want just "Jane Smith". How can I do this without just changing the user name (which doesn't change it in the file path etc)? I want the first one GONE. If I can't do this, is it a problem to create an account with another name and still transfer files to it without path or other problems? I hope this question makes sense and that someone can help me. Thank you in advance!

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• Oracle E-Business Suite Plug-in 4.0 Released for OEM 11g (11.1.0.1)

  - by Steven Chan

  [Feb. 25, 12:40 PM Update: Removed incorrect references to RHEL 3, SLES 9, HP-UX 11.11, Solaris 8]We're very pleased to announce the release of Oracle E-Business Suite Plug-in 4.0, an integral part of Application Management Suite for Oracle E-Business Suite.The management suite combines features in the standalone Application Management Pack (AMP) for Oracle E-Business Suite and Application Change Management Pack (ACMP) for Oracle E-Business Suite with Oracle's real user monitoring and configuration management capabilities.  The features that were available in the standalone Application Management Pack and Application Change Management Pack for Oracle E-Business Suite are now packaged into the Oracle E-Business Suite Plug-in 4.0.  The Oracle E-Business Suite Plug-in 4.0 is now fully certified with Oracle Enterprise Manager 11g Grid Control.  This latest plug-in extends Grid Control with E-Business Suite specific management capabilities and features enhanced change management support.  The Oracle E-Business Suite Plug-in is released via patch 8333939.  For the AMP and ACMP 4.0 installation guide, see:Getting Started with Oracle E-Business Suite Plug-in Release 4.0 (Note 1224313.1)General AMP & ACMP improvementsOracle Enterprise Manager 11g Grid Control SupportApplication Management Pack 4.0 and Application Change Management Pack 4.0 for Oracle E-Business Suite are certified with Oracle Enterprise Manager 11g Grid Control Release 1 (11.1.0.1.0).Built-in Diagnostic Ability Release 4.0 has numerous major enhancements that provide the necessary intelligence to determine if the product has been installed and configured correctly. There are diagnostics for Discovery, Cloning, and User Monitoring that will validate if the appropriate patches, privileges, setups, and profile options have been configured. This feature improves the setup and configuration process.

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• A design pattern for data binding an object (with subclasses) to asp.net user control

  - by Rohith Nair

  I have an abstract class called Address and I am deriving three classes ; HomeAddress, Work Address, NextOfKin address. My idea is to bind this to a usercontrol and based on the type of Address it should bind properly to the ASP.NET user control. My idea is the user control doesn't know which address it is going to present and based on the type it will parse accordingly. How can I design such a setup, based on the fact that, the user control can take any type of address and bind accordingly. I know of one method like :- Declare class objects for all the three types (Home,Work,NextOfKin). Declare an enum to hold these types and based on the type of this enum passed to user control, instantiate the appropriate object based on setter injection. As a part of my generic design, I just created a class structure like this :- I know I am missing a lot of pieces in design. Can anybody give me an idea of how to approach this in proper way.

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• Run script after switching user account "to the same account"

  - by Peter Sivák

  In Ubuntu, when I click on Switch User Account... and then choose the same account to log in (for example if my name is John Smith, I click on switch user account and then log into the John Smith account again), how can I run a script after that? (I know, that I can run a script after "first" login by putting it in /etc/profile file, but this script is not executed again when I choose switch user account and then immediately log in back to the same account.)

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• Regexp that matches user-agents of end-user browsers but NOT crawlers with >90 % accuracy

  - by knorv

  I'm trying to construct a regexp that will evaluate to true for User-Agent:s of "browsers navigated by humans", but false for bots. Needless to say the matching will not be exact, but if it gets things right in say 90 % of cases that is more than good enough. My approach so far is to target the User-Agent string of the the five major desktop browsers (MSIE, Firefox, Chrome, Safari, Opera). Specifically I want the regexp NOT to match if the user-agent is a bot (Googlebot, msnbot, etc.). Currently I'm using the following regexp which appears to achieve the desired precision: ^(Mozilla.*(Gecko|KHTML|MSIE|Presto|Trident)|Opera).*$ I've observed small number of false negatives which are mostly mobile browsers. The exceptions all match: (BlackBerry|HTC|LG|MOT|Nokia|NOKIAN|PLAYSTATION|PSP|SAMSUNG|SonyEricsson) My question is: Given the desired accuracy level, how would you improve the regexp? Can you think of any major false positives or false negatives to the given regexp? Please note that the question is specifically about regexp-based User-Agent matching. There are a bunch of other approaches to solving this problem, but those are out of the scope of this question.

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• Proposal for a new position at work

  - by Seth P.

  I have an idea at work for a new Product Manager position at our office. I work with several developers, and it would be helpful to have someone working in a type of "Scrum Master" capacity, dividing out assignments and making sure they get complete. This position does not currently exist, however I feel that I have enough evidence to indicate that it be very helpful for our business. What is the best way to present this proposal to my boss? Is there a specific template that you know of for new position? It should be able to describe the qualification for the position, their responsibilities, and what metrics we would use to measure them. Thanks. UPDATE++++ With Anna's suggestion, I gave more details about this specific position. However, I would ideally like the most generic way to present a new position to my boss.

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• how do we clear new programming concept

  - by Sarang

  In IT world, new latest technologies are generated daily. Every time, every programmer need to learn something & then clear it conceptually to implement. All new technologies are built on some basic concepts. But, these technologies have their own area of development & a developer is supposed to grasp it from very basic. This seems like starting from very beginning to reach till current. What is the best & fast way to learn and grasp a new developed technology ?

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• List of Hidden / Virtual Windows User Accounts

  - by Synetech inc.

  I’m trying to find a way to get a comprehensive list of user accounts on a Windows 7 system, including hidden ones. The User Accounts dialog (>control userpasswords2) only shows the normal user accounts, and even the Local User and Groups editor only shows normal user accounts and standard hidden/disabled ones like Administrator and Guest. The Select Users or Groups dialog has a Find Now button which which combines users and groups, but alas, it has the same contents as the LUG. I’m looking for a more comprehensive list that includes “super-hidden” / virtual user accounts like TrustedInstaller (or to be more accurate, NT Service\TrustedInstaller—notice the different “domain”). I checked HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList, but the SpecialAccounts key does not exist. I also checked HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList, and while it does have the SystemProfile, LocalService, and NetworkService accounts listed, it does not have others (like TrustedInstaller and its ilk). TrustedInstaller specifically is a little confusing because it is a user, a service, and an executable file. I am using it as an example because it is “super hidden” in that it does not seem to be listed in any sort of user list. (As an experiment, I tried searching the whole registry for “trustedinstaller” to see if I could find a place where it is listed as a user, but found none.) To be clear, what I am looking for is a list of all accounts that can be used in a user input-field such as in permissions dialogs or as a runas argument.

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• West Palm Beach .Net User Group May 25th User Group Meeting Update

  - by Sam Abraham

  Just returned from the West Palm Beach .Net User Group Meeting featuring Shervin Shakibi who spoke to us about What’s New in Silverlight 4.0.  It was a great talk where the audience was fully engaged with Shervin as he spoke about and demonstrated the various new features of Silverlight 4.0. We enjoyed free pizza and soda as well as a free raffle with every attendee leaving home with a freebie.   For our June Meeting, Don Demsak, Microsoft MVP, will be speaking to us about WCF Data Services.  We will continue to have free pizza and a free raffle with great prizes, so hope to see you all there. Below are some photos from The West Palm Beach .Net User Group May 25th meeting with Shervin Shakibi. See you next Month for our June 22nd meeting, 6:30 PM at CompTec   Sam Abraham Site Director - West Palm Beach .Net User Group

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• Free SQL Server training? Now you’re talking.

  - by Fatherjack

  SQL Server user groups are everywhere, literally all over the globe there are SQL Server professionals meeting on a regular basis, sharing ideas, solving problems, learning about how to do new stuff and new ways to do old stuff and it’s all for free. I don’t have detailed figures but of all the SQL Server professionals there are only a small number of them attend these user groups. Those people are the people that are taking the time and making then effort to make themselves better at their chosen trade, more employable and having a good time. For free. I don’t know why but there are many people that don’t seem to want to be the best they can be. Some of you enlightened people that do already attend could be doing more though. Have you ever spoken at  your group? Not just in the break while you have a mouthful of pizza and a drink in your hand but had the attention of the whole group listen to you speak. It doesn’t need to be a full hour, it doesn’t need to be some obscure deeply technical demonstration of SQL Server internals, just a few minutes on something that you do that might help other people with their daily work. A neat process that helps you get from Problem A to Solution B. There is no need to get concerned that becoming a speaker means that you suddenly have to know more than anyone else in the room. This is you talking about something that you experienced. What you did, what you would repeat, what you might do differently next time. No one in the audience can pick you up on a technicality. If someone comes out with a great idea that you hadn’t thought of, say “That’s a great idea, I didn’t think of that while we had the problem on our hands. I’ll try to remember that for next time”. If someone is looking to show you up for picking the wrong decision (and this, in my experience, is very uncommon indeed) then you simply give a reply like “Well, at the time we chose that option. Perhaps another time then we would tackle things differently but we were happy with how our solution worked”. It’s sharing things like this that makes user groups have a real value, talking about how you coped with or averted a disaster, a handy little section of code or using a tool in a particular way that you take for granted that might, just might, be something that other people haven’t thought of that solves a problem or saves some time for them. At the next meeting you might get the same benefit from a different person and so it goes on. As individuals benefits so the community benefits. For free. Things I encourage you to do; If you are a chapter or user group leader; encourage someone from your group who has never spoken before to start speaking. If you are a chapter or user group attendee that hasn’t spoken before; speak for at least 5 minutes on something related to SQL Server at any group meeting. If you don’t currently attend a user group; please go along to you nearest one when they are meeting next and invest in yourself and your future. UK user group details are here: http://sqlsouthwest.co.uk/national_ug.htm , PASS chapters outside the UK are found via http://www.sqlpass.org/PASSChapters/LocalChapters.aspx. If you are unsure of how you might achieve any of these things then get in touch with me*, I’ll give you specific advice on getting started on any of the above points and help you prove to yourself what you are capable of. SQL Community – be part of it and make it better. Let me know how you get on in the comments.

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• ORAchk 2.2.5 – New Tool Features & New Health Checks for the Oracle Stack

  - by SamanthaF-Oracle

  ORAchk version 2.2.5 is now available for download, new features in 2.2.5: Running checks for multiple databases in parallel Ability to schedule multiple automated runs via ORAchk daemon New "scratch area" for ORAchk temporary files moved from /tmp to a configurable $HOME directory location System health score calculation now ignores skipped checks Checks the health of pluggable databases using OS authentication New report section to report top 10 time consuming checks to be used for optimizing runtime in the future More readable report output for clusterwide checks Includes over 50 new Health Checks for the Oracle Stack Provides a single dashboard to view collections across your entire enterprise using the Collection Manager, now pre-bundled Expands coverage of pre and post upgrade checks to include standalone databases, with new profile options to run only these checks Expands to additional product areas in E-Business Suite of Workflow & Oracle Purchasing and in Enterprise Manager Cloud Control ORAchk has replaced the popular RACcheck tool, extending the coverage based on prioritization of top issues reported by users, to proactively scan for known problems within the area of: Oracle Database Standalone Database Grid Infrastructure & RAC Maximum Availability Architecture (MAA) Validation Upgrade Readiness Validation Golden Gate Enterprise Manager Cloud Control Repository E-Business Suite Oracle Payables (R12 only) Oracle Workflow Oracle Purchasing (R12 only) Oracle Sun Systems Oracle Solaris ORAchk features: Proactively scans for the most impactful problems across the various layers of your stack Streamlines how to investigate and analyze which known issues present a risk to you Executes lightweight checks in your environment, providing immediate results with no configuration data sent to Oracle Local reporting capability showing specific problems and their resolutions Ability to configure email notifications when problems are detected Provides a single dashboard to view collections across your entire enterprise using the Collection Manager ORAchk will expand in the future with high impact checks in existing and additional product areas. If you have particular checks or product areas you would like to see covered, please post suggestions in the ORAchk subspace in My Oracle Support Community. For more details about ORAchk see Document 1268927.2

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• Contract-Popup at Login

  - by Steve

  I want to give my notebook to guests of my little Hotel as an extra service. I love the Ubuntu guest-account and I think that this is the best possible way to help my guests get free internet-access. I found out how to "design" their user-accounts with /etc/skel, but unfortunately I have no clue, how to show them a small introduction to the system and a kind of user-agreement "contract" when they login. I read of xmessage, but this is too minimalistic. I'd like to implement some pictures. Does anyone have any idea of how to make this possible? Would it be possible that the user is logged out automatically if he rejects the user-agreement? Thank you so much in advance, Steve.

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• Critical Patch Update for April 2010 Now Available

  - by Steven Chan

  The Critical Patch Update (CPU) for April 2010 was released on April 13, 2010. Oracle strongly recommends applying the patches as soon as possible.The Critical Patch Update Advisory is the starting point for relevant information. It includes a list of products affected, pointers to obtain the patches, a summary of the security vulnerabilities, and links to other important documents.Supported Products that are not listed in the "Supported Products and Components Affected" Section of the advisory do not require new patches to be applied.Also, it is essential to review the Critical Patch Update supporting documentation referenced in the Advisory before applying patches, as this is where you can find important pertinent information.The Critical Patch Update Advisory is available at the following location:Oracle Technology NetworkThe next four Critical Patch Update release dates are:July 13, 2010October 12, 2010January 18, 2011April 19, 2011

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• Samba Server Make Multiple User Permissions Profiles

  - by Scriptonaut

  I have a Samba file server running, and I was wondering how I could make multiple user accounts that have different permissions. For example, at the moment I have a user, smbusr, but when I ssh to the share, I can read, write, execute, and even navigate out of the samba directory and do stuff on the actual computer. This is bad because I want to be able to give out my IP so friends/family can use the server, but I don't want them to be able to do just anything. I want to lock the user in the samba share directory(and all the sub directories). Eventually I would like several profiles such as (smbusr_R, smbusr_RW, smbguest_R, smbguest_RW). I also have a second question related to this, is SSH the best method to connect from other unix machines? What about VPN? Or simply mounting like this: mount -t ext3 -o user=username //ipaddr/share /mnt/mountpoint Is that mounting command above the same thing as a vpn? This is really confusing me. Thanks for the help guys, let me know if you need to see any files, or need anymore information.

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• Discount Multilingual Day in the Life of User Experience

  - by ultan o'broin

  Super article by the WikiMedia Foundation engineering folks about Designing for the Multilingual Web using the Wikipedia Universal Language Selector user interface as an example. Great ideas about tools that are available, as well as covering the basics of wireframing (mockups), prototyping, and user testing. Lots of inspiration there for developers and builders of apps who want to ensure their user experience (UX) really delivers for a global audience. Check out the use of the Firefox-based Pencil, how to translate your mockups, and how to perform remote user testing using Google+ Hangouts. Paul Giner demonstrates how to translate mockups. A little clunky and homespun in parts (I would prefer if tools such as Pencil or Balsamiq MockUps, and so on, could roundtrip directly from SVG to XLIFF for example, and Pencil doesn't work yet with the latest versions for Firefox) and I am not sure how it can really scales to enterprise-level use. However, the UX methodology is basically sound, and reinforces the importance of designing and testing in more that one language. The most powerful message for me is that you do not need special resources, training or expensive tools to deliver great-looking usable apps if you're a developer. Definitely worth considering if you're building apps out there in the community.

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• JavaScript and the User Experience

  5 sites I commonly vist at home: Google.com Gmail.com Linkedin.com Capella.edu Codeplex.com All of the top 5 sites I visit at home use JavaScript and is applied in various ways for various reasons. Gmail and Google make use of Ajax to retrieve information without the user having to call another page. In addition, all 5 of the websites use JavaScript to enhance a user's experience. Examples of this can be found in content rotation on Capella's main site and the displaying and hiding of specific content sections from within our course room. Codeplex uses Ajax and JavaScript to show dynamic content on its homepage and allow users to page through the data. I think there use of JavaScript is well placed and enhances the viewing experience of the user because it reduces the amount of interaction a user has to perform for them to obtain information they are looking to see. I have used JavaScript in various ways. One of the most memorable ways was to enable an HTML table to be able to have its rows paged and sorted based on the values in each table row.  

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• iPad and User Assistance

  - by ultan o'broin

  What possibilities does the iPad over for user assistance in the enterprise space? We will research the possibilities but I can see a number of possibilities already for remote workers who need access to trouble-shooting information on-site, implementers who need reference information and diagrams, business analysts or technical users accessing reports and dashboards for metrics or issues, functional users who need org charts and other data visualizations, and so on. It could also open up more possibilities for collaborative problem solving. User assistance content can take advantage of the device's superb display, graphics capability, connectivity, and long battery life. The possibility of opening up more innovative user assistance solutions (such as comics) is an exciting one for everyone in the UX space. Aligned to this possibility we need to research how users would use the device as they work.

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• What’s Outt Showcases What’s New in Theaters, TV, Music, Books, Games, and More

  - by Jason Fitzpatrick

  It’s tough to keep on top of all the new media that comes out; What’s Outt gathers current and future releases for everything from in-theater movies to console games. You can check out the current week, up to two weeks into the future, and–if you’re a bit behind the new release wave–you can page your way back through the archives to catch up. In addition to the web interface, What’s Outt has a simple once-a-week mailing list to keep you updated on the newest releases across all the categories they tracks. What’s Outt [via MakeUseOf] How to Own Your Own Website (Even If You Can’t Build One) Pt 2 How to Own Your Own Website (Even If You Can’t Build One) Pt 1 What’s the Difference Between Sleep and Hibernate in Windows?

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• Google Chrome user agent, wrong language

  - by B. Roland

  Hello! After some months, my Chrome(now 10.0.648.127 beta; but I tried with the lastest stable too) displayed some popular sites in English, instead of my Chrome & system language, which is Hungarian... I saw my User-Agent, which shows in Chrome: Mozilla/5.0 (X11; U; Linux i686; en-US) AppleWebKit/534.16 (KHTML, like Gecko) Chrome/10.0.648.127 Safari/534.16 But in Firefox: Mozilla/5.0 (X11; U; Linux i686; hu-HU; rv:1.9.2.15) Gecko/20110303 Ubuntu/10.04 (lucid) Firefox/3.6.15, what is correct... My question is: How can I change my user-agent(maybe dynamically, by version)? I tried with google-chrome --user-agent "text", but it failed in the newest versions.

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• Experiencing the New Social Enterprise

  - by kellsey.ruppel(at)oracle.com

  Social media and networking tools, popularly known as Web 2.0 technologies, are rapidly transforming user expectations of enterprise systems. Many organizations are investing in these new tools to cultivate a modern user experience in an "Enterprise 2.0" environment that unlocks the full potential of traditional IT systems and fosters collaboration in key business processes. Is your organization a social enterprise? How are you using Web 2.0 and Enterprise 2.0 technologies? Read this white paper to learn how Oracle WebCenter Suite enables organizations to become social enterprises and is the modern user experience platform for the enterprise and the Web.

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• A specific user is unable to log in to vsftpd

  - by HackToHell

  I am setting up a new user let his name be ftpguy. He has access to only one directory /var/www/xxx. I have already chowned the directory so that he has write and read privileges. The user is also unable to login via ssh as I have disabled that by changing his shell to /sbin/nologin. Also, in vsftpd config, I have enabled the chroot_local_user. Now whenever I log in from ftp, i get an auth error. Connect socket #1008 to xxxxxxxx, port 21... 220 Welcome to blah FTP service. USER ftpguy 331 Please specify the password. PASS **** 530 Login incorrect. I changed the password to something different several times, using the passwd command, nothing happens, i still the above error. However I am able to log in with my ssh creditals to my ftp server without any problems.(I do not use a key).

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• Trying to add Mac OS X user, error "Name is used by another user"

  - by user37910

  I am trying to add a new user to my Mac running Mac OS X 10.6.3. When I am in the Accounts screen, I don't see the user listed, but when I try to add it, I get the error message "Name is used by another user". This user name is not listed in /etc/passwd. Any idea how to get this user really added to the system? Thanks

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• $ON_USER returning root instead of $USER

  - by Nathanel Titane

  Hello everybody! With Natty coming out soon, I've been at work updating my deployment and self-config script to make my desktop on 11.04 run and look the way I want it to. One bummer is that dbus seems to have changed and does not permit, in the same manner Lucid and Maverick did, the authentication of the current user by terminal call using grep and cat. Ideally, to run the script, I would sudo -s and then launch it as # chmod +x install && ./install Instead of returning my user name.. it now returns root and applies changes to the root profile and aborts whenever paths do not correspond. Here is my script header: #!/bin/bash ON_USER=$(echo ~ | awk -F'/' '{ print $1 $2 $3 }' | sed 's/home//g') export $(grep -v "^#" ~/.dbus/session-bus/`cat /var/lib/dbus/machine-id`-0) if sudo -u $ON_USER test -z "$DBUS_SESSION_BUS_ADDRESS" ; then eval `sudo -u $ON_USER dbus-launch --sh-syntax --exit-with-session` fi RELEASE=$(lsb_release -cs) How could I make it return the actual user now that natty is coming? Thanks for the help

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• Workshops, online content show how Oracle infuses simplicity, mobility, extensibility into user experience

  - by mvaughan

  By Kathy Miedema & Misha Vaughan, Oracle Applications User Experience Oracle has made a huge investment into the user experience of its many different software product families, and recent releases showcase big changes and features that aim to promote end user engagement and efficiency by streamlining navigation and simplifying the user interface. But making Oracle’s enterprise software great-looking and usable doesn’t stop when Oracle products go out the door. The Applications User Experience (UX) team recognizes that our customers may need to customize software to fit their work processes. And that’s why we provide tools such as user experience design patterns to help you maintain the Oracle user experience as you tailor your application to fit your business needs. Often, however, customers may need some context around user experience. How has the Oracle user experience been designed and constructed? Why is a good user experience important for users? How does understanding what goes into the user experience benefit the people who purchase the software for users? There’s a short answer to these questions, and you can read about it on Usable Apps. But truly understanding Oracle’s investment and seeing how it applies across product families occasionally requires a deeper dive into the Oracle user experience, especially if you’re an influencer or decision-maker about Oracle products. To help frame these decisions, the Communications & Outreach team has developed several targeted workshops that explore what Oracle means when it talks about user experience, and provides a roadmap into where the Oracle user experience is going. These workshops require non-disclosure agreements, and have been delivered to Oracle sales folks, Oracle partners, Oracle ACE Directors and ACEs, and a few customers. Some of these audience members have been developers or have a technical background; just as many did not. Here’s a breakdown of the kind of training you can get around the Oracle user experience from the OAUX Communications & Outreach team.For Partners: George Papazzian, Principal, Naviscent with Joyce Ohgi, Oracle Oracle Fusion Applications HCM Pre-Sales Seminar:  In concert with Worldwide Alliances  and  Channels under Applications Partner Enablement Director Jonathan Vinoskey’s guidance, the Applications User Experience team delivers a two-day workshop.  Day one focuses on Oracle Fusion Applications HCM and pre-sales strategy, and Day two focuses on positioning and leveraging Oracle’s investment in the Oracle Fusion Applications user experience.  The next workshops will occur on the following dates: December 4-5, 2013 @ Manchester, UK January 29-30, 2014 @ Reston, Virginia February 2014 @ Guadalajara, Mexico (email: Shannon Whiteman) March 11-12, 2014 @ Dubai, United Arab Emirates April 1-2, 2014 @ Chicago, Illinois Partner Advisory Board: A two-day board meeting in the U.S. and U.K. to discuss four main user experience areas for Oracle Fusion Applications: simplicity, visualization & analytics, mobility, & futures. This event is limited to Oracle Diamond Partners, UX bloggers, and key UX influencers and requires legal documentation.  We will be talking about the Oracle applications UX strategy and roadmap. Partner Implementation Training on User Interface: How to Build Great-Looking, Usable Apps:  In this two-day, hands-on workshop built around Oracle’s Application Development Framework, learn how to build desktop and mobile user interfaces and mobile user interfaces based on Oracle’s experience with Fusion Applications. This workshop is for partners with a technology background who are looking for ways to tailor Fusion Applications using ADF, or have built their own custom solutions using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs. Nov 5-6, 2013 @ Redwood Shores, CA, USA January 28-29th, 2014 @ Reston, Virginia, USA February 25-26, 2014 @ Guadalajara, Mexico March 9-10, 2014 @ Dubai, United Arab Emirates To register, contact [email protected] Simplified UI Customization & Extensibility:  Pilot workshop:  We will be reviewing the proposed content for communicating the user experience tool kit available with the next release of Oracle Fusion Applications.  Our core focus will be on what toolkit components our system implementors and independent software vendors will need to respond to customer demand, whether they are extending Fusion Applications, or building custom applications, that will need to leverage the simplified UI. Dec 11th, 2013 @ Reading, UK For information: contact [email protected] Private lab tour and demos: Interested in seeing what’s going on in the Apps UX Labs?  If you are headed to the San Francisco Bay Area, let us know. We can arrange a spin through our usability labs at headquarters. OAUX Expo: This open-house forum gives partners a look at what the UX team is working on, and showcases the next-generation user experiences in a demo environment where attendees can see and touch the applications. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For CustomersAngela Johnston, Gozel Aamoth, Teena Singh, and Yen Chan, Oracle Lab tours: See demos of soon-to-be-released products, and take a spin on usability research equipment such as our eye-tracker. Watch this video to get an idea of what you’ll see. Get our newsletter: Learn about newly released products and see where you can meet us at user group conferences. Participate in a feedback session: Join a focus group or customer feedback session to get an early look at user experience designs for the next generation of software, and provide your thoughts on how well it will work. Join the OUAB: The Oracle Usability Advisory Board meets several times a year to discuss trends in the workforce and provide direction on user experience designs. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Developers (customers, partners, and consultants): Plinio Arbizu, SP Solutions, Richard Bingham, Oracle, Balaji Kamepalli, EiSTechnoogies, Praveen Pillalamarri, EiSTechnologies How to Build Great-Looking, Usable Apps: This workshop is for attendees with a strong technology background who are looking for ways to tailor customer software using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs.  See above for dates and times. UX design patterns web site: Cut the length of your project down by months. Use these patterns to build out the task flow you need to develop for your users. The patterns have already been usability-tested and represent the best practices that the Oracle UX research team has found in its studies. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Oracle Sales Mike Klein, Jeremy Ashley, Brent White, Oracle Contact your local sales person for more information about the Oracle user experience and the training available from the Applications User Experience Communications & Outreach team. See customer-friendly user experience collateral ranging from the new simplified UI in Oracle Fusion Applications Release 7, to E-Business Suite user experience highlights, to Siebel, PeopleSoft, and JD Edwards user experience highlights.   Receive access to the same pre-sales and implementation training we provide to partners. For Oracle Sales only: Oracle-only training on the Oracle Fusion Applications UX Innovation Sales Kit.

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