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  • Craftsmanship Tour Day 1: Didit Long Island

    - by Liam McLennan
    On Monday I was at Didit for my first ever craftsmanship visit. Didit seem to occupy a good part of a non-descript building in Rockville Centre Long Island. Since I had arrived early from Seattle I had some time to kill, so I stopped at the Rockville Diner on the corner of N Park Ave and Sunrise Hwy. I thoroughly enjoyed the pancakes and the friendly service. After walking to the Didit office I met Rik Dryfoos, the Didit Engineering Manager who organised my visit, and got the introduction to Didit and the work they are doing. I spent the morning in the room shared by the Didit developers, who are working on some fascinating deep engineering problems. After lunch at a local Thai place I setup a webcam to record an interview with Rik and Matt Roman (Didit VP of Engineering). I had a lot of trouble with the webcam, including losing several minutes of conversation, but in the end I was very happy the result. Here are the full interviews with Rik and Matt: Interview with Rik Dryfoos Interview with Matt Roman We had a great chat, much of which is captured in the recording. It was such great conversation that I almost missed my train to Manhattan. I’m sure Didit will continue to do well with such a dedicated and enthusiastic team. I sincerely thank them for hosting me for the day. If you are looking for a true agile environment and the opportunity to work with a high quality team then you should talk to Didit.

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  • Out-of-the-Box Integration Links Primavera Solutions with PeopleSoft Projects Applications

    - by Sylvie MacKenzie, PMP
    In a move that brings best-in-class enterprise project portfolio management to Oracle’s PeopleSoft enterprise resource planning customers, Oracle announced the integration of Oracle’s PeopleSoft projects applications and Oracle’s Primavera P6 Enterprise Project Portfolio Management. The combination of PeopleSoft financial controls and Primavera portfolio management capabilities brings greater oversight of end-to-end processes to help organizations improve the planning and execution efforts needed to deliver projects on time and within budget. “As an organization with many high-value, project-driven initiatives, we are very pleased to see Oracle’s investment in this important integration,” says Janardhanan Sankar, senior vice president for technology and quality at ITC Infotech India Ltd. Oracle’s PeopleSoft projects applications enable project-centric organizations and departments to establish core operational processes for full project lifecycle management across operations and finance. The integration with Primavera P6 Enterprise Project Portfolio Management means organizations can eliminate costly and difficult-to-maintain proprietary integrations. Organizations can also standardize on the Oracle technologies to Align back-office budgets and costs with project operations to help ensure accurate forecasting of costs, resources, and schedules Provide an accurate single source of truth to financial managers and analysts using Oracle’s PeopleSoft projects applications, and to project managers using Primavera P6 Enterprise Project Portfolio Management  Enhance project collaboration and execution by having all users utilizing common solutions to communicate, plan, and deliver projects “By bringing together Oracle’s PeopleSoft projects applications and Oracle’s Primavera P6 Enterprise Project Portfolio Management, we are able to provide customers with the infrastructure they need to achieve a single source of truth on the projects they are managing,” says Paco Aubrejuan, Oracle’s group vice president and general manager, PeopleSoft. “This real-time visibility drives profitability, increases productivity, and improves operations.” For more information, view the on-demand Webcast, “Bridging Business Processes for Optimal Portfolio Performance,” or read about the new integration.

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  • Should I go with OpenGL to see my future in Game Development industry? [closed]

    - by Priyank
    Possible Duplicate: Should I continue studying OpenGL or just switch to DirectX to give me a better chance of landing a job in the game industry? I tried Google but found quite old articles, so I am in search of an answer in context to year 2012. Hi all, I don't know if you will consider this question appropriate for this community but I am constantly searching for a perfect answer. What I have seen is that most of the games that are released these days are DirectX 1x based. Except for few games like Starcraft or Diablo which don't have high end graphics are using OpenGL. So I have few questions to ask. The platforms i would like to target are PC (windows), Xbox 360 and PS3 (must). Should I go with learning OpenGL to see my future in game development industry? Or should I shift to Directx? If I learn OpenGL first, will it be difficult to learn direcx then? Which API is most suitable for indie development? Which one of the two API's are better from coder's (programmer's) point of view? Like OOP and style of coding. Is openGL being cross platform should be the only reason to choose it over Directx? Even when vendors are not providing enough stable drivers for it. Thanks in advance. I have read this post, but I have few questions. Should I continue studying OpenGL or just switch to DirectX to give me a better chance of landing a job in the game industry?

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  • If You Include the Groovy Editor...

    - by Geertjan
    ...in a NetBeans RCP application, what additional JARs will you need to include for the Groovy Editor to work? Leaving aside the debate on the current state & quality of the NetBeans Groovy Editor, so, assuming you need the Groovy support that the NetBeans Groovy Editor provides, you would check the Groovy Editor checkbox in the Project Properties dialog of your application: As you can see, however, the Groovy Editor depends on other modules, some of which, in turn, depend on yet other modules, and so on. So, I clicked the "Resolve" button above and then created a ZIP distribution, to see which additional JARs had been included. Until that point, I had only been using the "platform" cluster, which means that absolutely everything found in the ZIP's "ide" cluster and "java" cluster have only been included so that the Groovy Editor could be included, i.e., all thanks to clicking the "Resolve" button above. Let's first look at what that means for the "java" cluster: That's not so bad and kind of a side effect of Groovy being Java, i.e., a lot of Java functionality is needed. Now let's look at the "ide" cluster: So, in answer to the original question, if all you want in your NetBeans Platform application, in terms of editor functionality, is the Groovy Editor, then you have a pretty high price to pay. At the very least, I would have assumed that the project support JARs and the debugger support JARs would not be so tightly coupled with the Groovy Editor. That would be a cool thing to separate out from the editor support.

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  • SEO Keyword Research Help

    - by James
    Hi Everyone, I'm new at SEO and keyword research. I am using Market Samurai as my research tool, and I was wondering if I could ask for your help to identify the best key word to target for my niche. I do plan on incorporating all of them into my site, but I wanted to start with one. If you could give me your input on these keywords, I would appreciate it. This is all new to me :) I'm too new to post pictures, but here are my keywords (Searches, SEO Traffic, and SEO Value / Day): Searches | SEO Traffic | PBR | SEO Value | Average PR/Backlinks of Current Top 10 1: 730 | 307 | 20% | 2311.33 | 1.9 / 7k-60k 2: 325 | 137 | 24% | 822.94 | 2.3 / 7k-60k 3: 398 | 167 | 82% | 589.79 | 1.6 / 7k-60k I'm wondering if the PBR (Phrase-to-broad) value of #1 is too low. It seems like the best value because the SEOV is crazy high. That is like $70k a month. #3 has the highest PBR, but also the lowest SEOV. #2 doesn't seem worth it because of the PR competetion. Might be a little too hard to get into the top page of Google. I'm wondering which keywords to target, and if I should be looking at any other metric to see if this is a profitable niche to jump into. Thanks.

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  • Talking JavaOne with Rock Star Charles Nutter

    - by Janice J. Heiss
    JavaOne Rock Stars, conceived in 2005, are the top rated speakers from the JavaOne Conference. They are awarded by their peers who through conference surveys recognize them for their outstanding sessions and speaking ability. Over the years many of the world’s leading Java developers have been so recognized.We spoke with distinguished Rock Star, Charles Nutter. A JRuby Update from Charles NutterCharles Nutter of Red Hat is well known as a lead developer of JRuby, a Ruby implementation of Java that is tightly integrated with Java to allow for the embedding of the interpreter into any Java application with full two-way access between the Java and the Ruby code. Nutter is giving the following sessions at this year’s JavaOne: CON7257 – “JVM Bytecode for Dummies (and the Rest of Us Too)” CON7284 – “Implementing Ruby: The Long, Hard Road” CON7263 – “JVM JIT for Dummies” BOF6682 – “I’ve Got 99 Languages, but Java Ain’t One” CON6575 – “Polyglot for Dummies” (Both with Thomas Enebo) I asked Nutter, to give us the latest on JRuby. “JRuby seems to have hit a tipping point this past year,” he explained, “moving from ‘just another Ruby implementation’ to ‘the best Ruby implementation for X,’ where X may be performance, scaling, big data, stability, reliability, security, and a number of other features important for today's applications. We're currently wrapping up JRuby 1.7, which improves support for Ruby 1.9 APIs, solves a number of user issues and concurrency challenges, and utilizes invokedynamic to outperform all other Ruby implementations by a wide margin. JRuby just gets better and better.” When asked what he thought about the rapid growth of alternative languages for the JVM, he replied, “I'm very intrigued by efforts to bring a high-performance JavaScript runtime to the JVM. There's really no reason the JVM couldn't be the fastest platform for running JavaScript with the right implementation, and I'm excited to see that happen.”And what is Nutter working on currently? “Aside from JRuby 1.7 wrap-up,” he explained, “I'm helping the Hotspot developers investigate invokedynamic performance issues and test-driving their new invokedynamic code in Java 8. I'm also starting to explore ways to improve the general state of dynamic languages on the JVM using JRuby as a guide, and to help the JVM become a better platform for all kinds of languages.”

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  • How to handle wildly varying rendering hardware / getting baseline

    - by edA-qa mort-ora-y
    I've recently started with mobile programming (cross-platform, also with desktop) and am encountering wildly differing hardware performance, in particular with OpenGL and the GPU. I know I'll basically have to adjust my rendering code but I'm uncertain of how to detect performance and what reasonable default settings are. I notice that certain shader functions are basically free in a desktop implemenation but can be unusable in a mobile device. The problem is I have no way of knowing what features will cause what performance issues on all the devices. So my first issue is that even if I allow configuring options I'm uncertain of which options I have to make configurable. I'm wondering also wheher one just writes one very configurable pipeline, or whether I should have 2 distinct options (high/low). I'm also unsure of where to set the default. If I set to the poorest performer the graphics will be so minimal that any user with a modern device would dismiss the game. If I set them even at some moderate point, the low end devices will basically become a slide-show. I was thinking perhaps that I just run some benchmarks when the user first installs and randomly guess what works, but I've not see a game do this before.

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  • Addicted to the MIX Buzz

    - by Dave Campbell
    Well it's the Friday before MIX10, and I'm officially of no use to anybody. I'll be driving up to 'Vegas Sunday ... hopefully rolling in mid-late afternoon, checking in at my $31.50/night (including WiFi) Motel, and getting registered then hanging out around registration to see who is there. First organized thing to do is 9PM, so I'm open to suggestions Sunday evening... maybe we can get a gang together for dinner ?? Monday is the Keynote ... I'm addicted to the buzz in the ballroom the first day, hope to be close to the front, trying to live blog. Then straight to Ballroom A and stake out the spot I'll be in for all 3 days, and you all know why :) I've tagged 40 sessions that I 'want' to see, and there's only 12 slots... damn... if I could, I'd try the Multiplicity thing, but I'm afraid I'd get the idiot first try -- or maybe got that one already :) ... but at least I tagged them to make it easy to find after the videos are up. Stuff going on Sunday, Monday, and Tuesday night. I'm staying over for an event on Thursday, and driving back on Friday. I'm not sure how much blogging I'll be doing, but I'll try to hit some 'Cream high spots. I'm sure everyone #NotAtMIX is going to be tuned into the sessions online. I'll be wearing TShirts with WynApse.com and SilverlightCream.com printed on the back... so if you see some old curmudgeon with such a shirt, IT'S ME! I look forward to seeing all the people I only see once or twice a year, and meeting ones I haven't met yet What a week... Bring It On and Stay in the 'Light! Technorati Tags: Silverlight    Silverlight 4    MIX10

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  • Is there a visual web application builder or rapid webapp prototyping framework?

    - by Jesper Mortensen
    Question: Is there such a thing as a self-hosted framework or CMS especially tailored towards the creation of interactive web applications without -- or with an absolute minimum of -- programming? (Substantially less programming than say a simple Rails app or a plugin for Wordpress, Joomla etc would require.) As for desired features I'd settle for whatever is available, but some ideas could be: A User authentication and Permissions system. A GUI-driven input form builder. A GUI-driven template / visual site design builder. A simple scripting language (think AppleScript-like simplicity) A highly modular architecture, with high-level business objects (users, forms data, etc) exposed for easy re-use. If something like the above doesn't exist, then what comes near this? Need: This is for self-hosted rapid prototyping of web applications, and limited user testing of webapp user interface designs in a closed user test. Notes: I know about Ruby on Rails (Rails), Django, Pyramid etc. I'm looking for something much faster to work in, for making prototypes. I know about CMS's in general but find that most of them are tailored towards displaying information to the end users. If there is an exceptionally easy-to-master CMS with easy scripting (lets say much more so than for example Wordpress) then I'd be interested.

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  • Learning HTML5 - Best of RSS

    - by Albers
    These are some of the best RSS feeds I've found for keeping up with HTML5. I'm doing jQuery & MVC development as well so you will find the links have a jQuery/MS angle to them. WhenCanIUse The oh-so-necessary caniuse.com, in RSS update format: http://feeds.feedburner.com/WhenCanIUse ScriptJunkie http://services.social.microsoft.com/feeds/feed/query/tag/scriptjunkieLearn/eq/ns/DiscoveryFeedTool/eq/andA good HTML, JavaScript, CSS site hosted by MS Rachel Appel's blog http://rachelappel.com/rss?containerid=13HTML5, JavaScript, and MVC links with a general MS angle Smashing Magazine http://rss1.smashingmagazine.com/feed/Really high quality articles with a focus towards the design side of the web development picture IEBlog blogs.msdn.com/b/ie/rss.aspxNo surprise - the focus is on IE10, but it is really a great resource for new browser tech. MisfitGeek http://feeds.feedburner.com/MisfitGeekJoe recently switched from MS to Mozilla. New job but he still puts out great Weekly Links summaries. The Big Web Show http://feeds.feedburner.com/bigwebshowA podcast covering web development & design topics Elijah Manor/Web Dev .NET I'm cheating on this one a little bit. Elijah is a fantastic JS & web development resource. He has a site at Web Dev .NET, but honestly these days you are better off following him on Google+ ...and you can of course sign up to follow the W3C as well, although I don't think there is an HTML5-specific RSS feed. Good luck!

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  • How should I determine my rates for writing custom software?

    - by Carson Myers
    For a custom software that will likely take a year or more to develop, how would I go about determining what to charge as a consultant? I'm having a hard time coming up with a number, and searches online are providing vastly different numbers (between $55/hr and $300/hr). I don't want to shoot too low because it's going to take me so much time (and I'm deferring my education for this project). I also don't want to shoot too high and get unpleasant looks and demand for justification. FWIW I live in Canada, and have approx. 10 years of development experience. I've read the "take your salary and divide it by 1000" rule of thumb, but the thing is I don't have a salary. Currently I'm just doing fairly small programming tasks for a friend who is starting a marketing company, pricing each task fairly arbitrarily. I don't know what I would make over the course of a year doing it, but it would be incredibly low. My responsibilities for the project would be the architecture, programming, database, server, and UX to some degree. It's going to be a public facing web service so I will also need to put a lot of effort into security and scalability. Any advice or experience?

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  • Register for the Oracle VM & Oracle Linux Partner Day – 25th July, Oracle TVP Reading

    - by Cinzia Mascanzoni
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} This event has been set up for our partners to come along and understand more about an untouched opportunity to deliver data centre consolidation solutions for customers who run their business on Oracle software. There is clear message from end customers that virtualizing their tier 1, mission critical applications is high on the CIO’s agenda. Register now.

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  • Oracle and Cavium to work together on Java SE 8 on 64-bit ARMv8

    - by Henrik Stahl
    We have been working for some time on a standard Oracle JDK 8 port to the upcoming introduction of 64-bit servers based on the new ARMv8 micro architecture. At ARM TechCon 2013 in Santa Clara, California, we announced a roadmap with an expected GA in 2015. This project is going very well and is ahead of schedule. We will soon be at the point where we will make binaries available outside of Oracle - first in a managed beta program with select customers/partners, and sometime during the fall of 2014 as a public early access program. Unless something changes, we are looking at a early 2015 GA. We should be able to share a detailed ramp down and GA plan by JavaOne 2014. One of the things we (obviously) need to produce a high-quality port is hardware for development and QA. We are therefore happy to announce that we will be collaborating with Cavium on this project. Cavium has been a supporter of the Java ecosystem for a long time and we have numerous joint customers running various Java versions on Cavium MIPS and ARM-based hardware. Cavium has now agreed to provide us with development hardware and engineering resources so that we can certify and optimize the initial Oracle JDK 8 release on Cavium's ThunderX hardware. This is expected to improve quality and performance of JDK 8 on ARMv8 in general, as well as on Cavium's hardware. For more information: Cavium announcement on the ThunderX product family Cavium announcement on Oracle collaboration As a reminder, we plan to release the Oracle JDK 8 port to 64-bit ARMv8 under the royalty-free (for general purpose servers etc) Binary Code License, but we have no current plans to open source it.

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  • Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter

    - by Kellsey Ruppel
    Register Now for this Webcast. Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter Los Angeles Department of Building & Safety (LADBS) is one of the largest construction permitting departments in the country, serving over 350,000 walk-in and 530,000 phone customers, and issuing over 110,000 permits worth $3 Billion every year. LADBS needed a way to migrate walk-in and phone transactions to customer self-service, so they turned to Oracle WebCenter and teamed with Oracle Partner 3Di to deliver a customer self-service portal to lower their cost of customer service operation, while increasing customer satisfaction. Attend this Webcast to learn how Oracle WebCenter has allowed Los Angeles Department of Building & Safety to: Deliver a state of the art customer self-service portal Reduce traffic on high cost, low satisfaction customer service channels Integrate business workflows and legacy applications Register Now for this Webcast. REGISTER NOW Register now for this exclusive event. Wednesday, November 14, 2012 10 a.m. PT / 1 p.m. ET Presented by: Giovani DacumosDirector of Systems, Los Angeles Department of Building & Safety Jing ReyesApplications Development Group Manager, Los Angeles Department of Building & Safety Rajiv Desai CEO, 3Di Sheetal ParanjpyeProject Manager, 3Di Presented by: Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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  • Which one is better offline method for large scale application

    - by Manish Pansiniya
    We've a big data management website used by several property. Some of our customers have downtime (they can't access net for an hour or two). We want our site to support offline data viewing and inventory management (typical data search and add/remove) and when the user goes online we can sync the changes back to our central database. Customers use several platforms like Windows, iOS, etc. We've been looking into several different options, here are the major choices - Develop offline web app supported in HTML5. Develop a 'fallback' mechanism and interact with data from the app cache as explained in here (http://www.htmlgoodies.com/html5/tutorials/introduction-to-offline-web- applications-using-) Develop a desktop based cross platform solution. I remember the old MONO which has been popular. Here's a post (What do you suggest for cross platform apps, including web cross-platform-apps-including-web) and another one (Technology choice for cross platform development (desktop and phone)? platform-development-desktop-and-phone?rq=1) I realize the the desktop solution might be hard to maintain and result in some compatibility issues and demand test environments. Can HTML5 handle moderate to high level complexity and data flow? Or would it be better to rely on a desktop based app for better scalability & performance?

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  • How can I convince my boss to invest into the developer environment?

    - by user95291
    Our boss said that developers should have fewer mistakes so the company would have money for displays, servers etc. An always mentioned example is a late firing of an underperforming colleague whose salary would have covered some of these expenses. On the other hand it happened a few times that it took a few days to free up some disk space on our servers since we can't get any more disk. The cost of mandays was definitely higher than the cost of a new HDD. Another example is that we use 14-15" notebooks for development and most of the developers get external displays after they spent one year at the company. The price of a 22-24" display is just a small fraction of a developers annual salary. Devs say that they like the company because of other reasons (high quality code, interesting projects etc.) but this kind of issues not just simply time-consuming but also demotivate them. In the point of view of the developers it seems that the boss always can find an issue in the past which they could have been done better so it's pointless to work better to get for a second display/HDD/whatever. How can I convince my boss to invest more into development environment? Is it possible to break this endless loop?

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  • Engineering as a Service

    - by jgelhaus
    Oracle Exadata Database Machine is known for great compute performance, and over the past few years, it has also become known as a great platform for any type of Oracle Database workload, from data warehousing to online transaction processing (OLTP). But now organizations are turning to Oracle Exadata for business efficiencies and private cloud solutions—for consolidation and database as a service (DBaaS). University of Minnesota For an inside look at how DBaaS is working in the real world, it’s worth checking into the University of Minnesota’s database hotel.  With more than 50,000 students, the University of Minnesota in Minneapolis is one of the largest universities in the United States. The university’s centralized IT group not only has to support all those students but also must provide support and services to more than 40 departments and colleges within the university. They have two Exadata Database Machine X2-2 half-rack systems from Oracle, with four database nodes each and roughly 30 terabytes of usable disk space for each of the Oracle Exadata systems. The university is using Oracle Real Application Clusters (Oracle RAC) for high availability and the Data Guard feature of Oracle Database, Enterprise Edition, for disaster recovery capabilities. The deployment has been live in production since May 2011. Overhead Door When it comes to overhead, revolving, sliding, or other specialty residential and commercial doors, Overhead Door is the worldwide leader. But when they needed to open doors with their customers through a better, faster, and more agile IT infrastructure, Overhead Door turned to Oracle and Oracle Exadata. Oracle Exadata Database Machine plays an important part in Overhead Door’s IT and business strategy. The organization has two Exadata Database Machine X2-2s deployed, one in production and one in development and testing Read the full Oracle Magazine article Engineering as a Service

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  • Internship in License Contract Management

    - by cristian.condurache(at)oracle.com
    Hi Everyone, My name is Luca. I am an intern in the License Contract Management team in Italy. I have studied Economics and Business in Pescara and finished my Master’s Degree in July 2009. After a short work experience near my home town I decided to look for a job in an International Company. I got in touch with Oracle in January 2010. I had a telephone interview and then a face-to-face interview. On a cold and grey morning, I arrived in Milan....my first impression was fantastic....a big modern building with wide TVs everywhere. I was a little nervous but very excited. I understood this could be a great opportunity... The interview went well and I started to work in March. After a training period I was quickly involved in the closing of the last quarter of the fiscal year - of which May is the last month at Oracle. Working as a License Contract Manager is a real challenge for a fresh graduate. It involves thoroughly understanding the Oracle Policies and Practices with regards to License Contracts. In my experience, especially in May, I learnt to work under high pressure, within time constrains, and to keep up with constant changes. In this period I also had the opportunity to be involved in different negotiations, being directly in contact with the customers. This helped me to develop my relational skills during complex transactions. Looking back at the nine months at Oracle I can say I have a better understanding of the IT world. It is a complex environment that changes continously, offering new challenges to learn from everytime. If you have any questions related to this article feel free to contact [email protected]. You can find our job opportunities via http://campus.oracle.com. Technorati Tags: License Contract Management,oppotunity,Oracle Policies,internship

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  • probability of trouble-free upgrade

    - by intuited
    One of the problems with recommending Ubuntu to potential future users, especially those not particularly given to technical endeavours, is that there is a chance that upgrades will break their machine, and they'll have to pay or otherwise coerce some knowledgeable person into fixing them. In my limited experience of running successive versions of Ubuntu since 8-something on a couple of different laptops, this chance is quite high. I'm not sure if I'm just unlucky with the hardware that I'm using, or if it's a result of the higher-than-average number of packages I have installed, or if upgrades are just typically problematic. So I'd like to know the likelihood, for a casual user, of doing a release upgrade, for example from 10.04 to 10.10, without experiencing any regression bugs. Obviously this is dependent on the hardware that people are running. Canonical seems to be making some efforts towards collecting data on this, for example with the "I am affected by this bug" checkbox on their issue tracker, and with the laptop compatibility reports, but I've not seen anything comprehensive. I'm hoping for an objective reference here, for example a study carried out by relatively unbiased individuals. However, anecdotal evidence is probably useful too.

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  • Fuzzing for Security

    - by Sylvain Duloutre
    Yesterday, I attended an internal workshop about ethical hacking. Hacking skills like fuzzing can be used to quantitatively assess and measure security threats in software.  Fuzzing is a software testing technique used to discover coding errors and security loopholes in software, operating systems or networks by injecting massive amounts of random data, called fuzz, to the system in an attempt to make it crash. If the program contains a vulnerability that can leads to an exception, crash or server error (in the case of web apps), it can be determined that a vulnerability has been discovered.A fuzzer is a program that generates and injects random (and in general faulty) input to an application. Its main purpose is to make things easier and automated.There are typically two methods for producing fuzz data that is sent to a target, Generation or Mutation. Generational fuzzers are capable of building the data being sent based on a data model provided by the fuzzer creator. Sometimes this is simple and dumb as sending random bytes, swapping bytes or much smarter by knowing good values and combining them in interesting ways.Mutation on the other hand starts out with a known good "template" which is then modified. However, nothing that is not present in the "template" or "seed" will be produced.Generally fuzzers are good at finding buffer overflow, DoS, SQL Injection, Format String bugs etc. They do a poor job at finding vulnerabilites related to information disclosure, encryption flaws and any other vulnerability that does not cause the program to crash.  Fuzzing is simple and offers a high benefit-to-cost ratio but does not replace other proven testing techniques.What is your computer doing over the week-end ?

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  • Key ATG architecture principles

    - by Glen Borkowski
    Overview The purpose of this article is to describe some of the important foundational concepts of ATG.  This is not intended to cover all areas of the ATG platform, just the most important subset - the ones that allow ATG to be extremely flexible, configurable, high performance, etc.  For more information on these topics, please see the online product manuals. Modules The first concept is called the 'ATG Module'.  Simply put, you can think of modules as the building blocks for ATG applications.  The ATG development team builds the out of the box product using modules (these are the 'out of the box' modules).  Then, when a customer is implementing their site, they build their own modules that sit 'on top' of the out of the box ATG modules.  Modules can be very simple - containing minimal definition, and perhaps a small amount of configuration.  Alternatively, a module can be rather complex - containing custom logic, database schema definitions, configuration, one or more web applications, etc.  Modules generally will have dependencies on other modules (the modules beneath it).  For example, the Commerce Reference Store module (CRS) requires the DCS (out of the box commerce) module. Modules have a ton of value because they provide a way to decouple a customers implementation from the out of the box ATG modules.  This allows for a much easier job when it comes time to upgrade the ATG platform.  Modules are also a very useful way to group functionality into a single package which can be leveraged across multiple ATG applications. One very important thing to understand about modules, or more accurately, ATG as a whole, is that when you start ATG, you tell it what module(s) you want to start.  One of the first things ATG does is to look through all the modules you specified, and for each one, determine a list of modules that are also required to start (based on each modules dependencies).  Once this final, ordered list is determined, ATG continues to boot up.  One of the outputs from the ordered list of modules is that each module can contain it's own classes and configuration.  During boot, the ordered list of modules drives the unified classpath and configpath.  This is what determines which classes override others, and which configuration overrides other configuration.  Think of it as a layered approach. The structure of a module is well defined.  It simply looks like a folder in a filesystem that has certain other folders and files within it.  Here is a list of items that can appear in a module: MyModule: META-INF - this is required, along with a file called MANIFEST.MF which describes certain properties of the module.  One important property is what other modules this module depends on. config - this is typically present in most modules.  It defines a tree structure (folders containing properties files, XML, etc) that maps to ATG components (these are described below). lib - this contains the classes (typically in jarred format) for any code defined in this module j2ee - this is where any web-apps would be stored. src - in case you want to include the source code for this module, it's standard practice to put it here sql - if your module requires any additions to the database schema, you should place that schema here Here's a screenshots of a module: Modules can also contain sub-modules.  A dot-notation is used when referring to these sub-modules (i.e. MyModule.Versioned, where Versioned is a sub-module of MyModule). Finally, it is important to completely understand how modules work if you are going to be able to leverage them effectively.  There are many different ways to design modules you want to create, some approaches are better than others, especially if you plan to share functionality between multiple different ATG applications. Components A component in ATG can be thought of as a single item that performs a certain set of related tasks.  An example could be a ProductViews component - used to store information about what products the current customer has viewed.  Components have properties (also called attributes).  The ProductViews component could have properties like lastProductViewed (stores the ID of the last product viewed) or productViewList (stores the ID's of products viewed in order of their being viewed).  The previous examples of component properties would typically also offer get and set methods used to retrieve and store the property values.  Components typically will also offer other types of useful methods aside from get and set.  In the ProductViewed component, we might want to offer a hasViewed method which will tell you if the customer has viewed a certain product or not. Components are organized in a tree like hierarchy called 'nucleus'.  Nucleus is used to locate and instantiate ATG Components.  So, when you create a new ATG component, it will be able to be found 'within' nucleus.  Nucleus allows ATG components to reference one another - this is how components are strung together to perform meaningful work.  It's also a mechanism to prevent redundant configuration - define it once and refer to it from everywhere. Here is a screenshot of a component in nucleus:  Components can be extremely simple (i.e. a single property with a get method), or can be rather complex offering many properties and methods.  To be an ATG component, a few things are required: a class - you can reference an existing out of the box class or you could write your own a properties file - this is used to define your component the above items must be located 'within' nucleus by placing them in the correct spot in your module's config folder Within the properties file, you will need to point to the class you want to use: $class=com.mycompany.myclass You may also want to define the scope of the class (request, session, or global): $scope=session In summary, ATG Components live in nucleus, generally have links to other components, and provide some meaningful type of work.  You can configure components as well as extend their functionality by writing code. Repositories Repositories (a.k.a. Data Anywhere Architecture) is the mechanism that ATG uses to access data primarily stored in relational databases, but also LDAP or other backend systems.  ATG applications are required to be very high performance, and data access is critical in that if not handled properly, it could create a bottleneck.  ATG's repository functionality has been around for a long time - it's proven to be extremely scalable.  Developers new to ATG need to understand how repositories work as this is a critical aspect of the ATG architecture.   Repositories essentially map relational tables to objects in ATG, as well as handle caching.  ATG defines many repositories out of the box (i.e. user profile, catalog, orders, etc), and this is comprised of both the underlying database schema along with the associated repository definition files (XML).  It is fully expected that implementations will extend / change the out of the box repository definitions, so there is a prescribed approach to doing this.  The first thing to be sure of is to encapsulate your repository definition additions / changes within your own module (as described above).  The other important best practice is to never modify the out of the box schema - in other words, don't add columns to existing ATG tables, just create your own new tables.  These will help ensure you can easily upgrade your application at a later date. xml-combination As mentioned earlier, when you start ATG, the order of the modules will determine the final configpath.  Files within this configpath are 'layered' such that modules on top can override configuration of modules below it.  This is the same concept for repository definition files.  If you want to add a few properties to the out of the box user profile, you simply need to create an XML file containing only your additions, and place it in the correct location in your module.  At boot time, your definition will be combined (hence the term xml-combination) with the lower, out of the box modules, with the result being a user profile that contains everything (out of the box, plus your additions).  Aside from just adding properties, there are also ways to remove and change properties. types of properties Aside from the normal 'database backed' properties, there are a few other interesting types: transient properties - these are properties that are in memory, but not backed by any database column.  These are useful for temporary storage. java-backed properties - by nature, these are transient, but in addition, when you access this property (by called the get method) instead of looking up a piece of data, it performs some logic and returns the results.  'Age' is a good example - if you're storing a birth date on the profile, but your business rules are defined in terms of someones age, you could create a simple java-backed property to look at the birth date and compare it to the current date, and return the persons age. derived properties - this is what allows for inheritance within the repository structure.  You could define a property at the category level, and have the product inherit it's value as well as override it.  This is useful for setting defaults, with the ability to override. caching There are a number of different caching modes which are useful at different times depending on the nature of the data being cached.  For example, the simple cache mode is useful for things like user profiles.  This is because the user profile will typically only be used on a single instance of ATG at one time.  Simple cache mode is also useful for read-only types of data such as the product catalog.  Locked cache mode is useful when you need to ensure that only one ATG instance writes to a particular item at a time - an example would be a customers order.  There are many options in terms of configuring caching which are outside the scope of this article - please refer to the product manuals for more details. Other important concepts - out of scope for this article There are a whole host of concepts that are very important pieces to the ATG platform, but are out of scope for this article.  Here's a brief description of some of them: formhandlers - these are ATG components that handle form submissions by users. pipelines - these are configurable chains of logic that are used for things like handling a request (request pipeline) or checking out an order. special kinds of repositories (versioned, files, secure, ...) - there are a couple different types of repositories that are used in various situations.  See the manuals for more information. web development - JSP/ DSP tag library - ATG provides a traditional approach to developing web applications by providing a tag library called the DSP library.  This library is used throughout your JSP pages to interact with all the ATG components. messaging - a message sub-system used as another way for components to interact. personalization - ability for business users to define a personalized user experience for customers.  See the other blog posts related to personalization.

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  • Microsoft MVP Again for 2011

    - by Vincent Maverick Durano
    Normal 0 false false false EN-PH X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} I just got a great news from Microsoft that I’m re-awarded as Microsoft MVP (Most Valuable Professional) for this year.  This is my 3rd year in a row as an MVP and  I’m of course very happy about and feel honored by it. Woohoo!! Here’s the Proof =} Dear Vincent Maverick Durano, Congratulations! We are pleased to present you with the 2011 Microsoft® MVP Award! This award is given to exceptional technical community leaders who actively share their high quality, real world expertise with others. We appreciate your outstanding contributions in ASP.NET/IIS technical communities during the past year. The Microsoft MVP Award provides us the unique opportunity to celebrate and honor your significant contributions and say "Thank you for your technical leadership."     BIG thanks to Microsoft, my MVP Lead Lilian Quek, readers, and everyone who has supported me!!!

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  • I know fundamental programming. But how do I get started in game development now?

    - by Rohan Menon
    I'm a 20 year old programming student. I know fundamental programming in BASIC, C, C++ and JAVA. What I wanted to ask is, where do I go from here? Are there any books that the community can mention that will help me develop a game or at least learn game development? I've had a lot of ideas and really want to make some sort of prototype to see if I'm suited for the industry. I really don't mind learning any new languages but I need to know what I should begin with. A good book that will help with a little more understanding as I go up will be very helpful. Maybe a tutorial to develop some basic 2D games like a side-scroller, snake or pocket tanks in an easy to understand SDK? I know that to get some credit under your belt, you need to be able to make a few games on your own. Also, what platform should I start on? The PC, iOS or Android (as an introduction) for now. I don't want to get into high level game design just yet. Just something a bit basic to help out in future development. Anything pointing me in the right direction will be really really helpful. Edit: Also, I want to say that I'm looking towards this from a game designer's point of view more than a game programmer. I want suggestions on any SDKs or easy to use programs I can use to understand game design. Then delve deeper into the programming after that. Not as employment but as developing your own games (for now).

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  • usb wifi dongle on ubuntu server, cannot install realtek driver RTL 8188cus

    - by Sandro Dzneladze
    I got cheap Ebay wifi dongle from HongKong, Im trying to set it up on my ubuntu server. Occasionally need to move server, so it cannot always be connected to router via lan. Anyhow, usb wifi came with a driver cd. I uploaded files to my home directory and tried to run install script (RTL 8188cus): sudo bash install.sh But I get error: Authentication requested [root] for make driver: make ARCH=x86_64 CROSS_COMPILE= -C /lib/modules/2.6.38-8-server/build M=/home/minime/RTL 8188cus/Linux/driver/rtl8192CU_linux_v2.0.1324.20110126 modules make[1]: Entering directory `/usr/src/linux-headers-2.6.38-8-server' make[1]: *** No rule to make target `8188cus/Linux/driver/rtl8192CU_linux_v2.0.1324.20110126'. Stop. make[1]: Leaving directory `/usr/src/linux-headers-2.6.38-8-server' make: *** [modules] Error 2 Compile make driver error: 2, Please check error Mesg Any ideas what Im doing wrong? There is another driver folder for linux called: RTL 81XX, which doesn't have install.sh at all! I tried to use make command, but I get: make: *** No targets specified and no makefile found. Stop. Any help? this is first time I'm installing driver from source. Im on Ubuntu 11.04 server. lsusb Bus 001 Device 002: ID 0bda:8176 Realtek Semiconductor Corp. lspci -nn 00:00.0 Host bridge [0600]: Intel Corporation N10 Family DMI Bridge [8086:a000] (rev 02) 00:02.0 VGA compatible controller [0300]: Intel Corporation N10 Family Integrated Graphics Controller [8086:a001] (rev 02) 00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 02) 00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 1 [8086:27d0] (rev 02) 00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 [8086:27c8] (rev 02) 00:1d.1 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 [8086:27c9] (rev 02) 00:1d.2 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 [8086:27ca] (rev 02) 00:1d.3 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 [8086:27cb] (rev 02) 00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 02) 00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e2) 00:1f.0 ISA bridge [0601]: Intel Corporation NM10 Family LPC Controller [8086:27bc] (rev 02) 00:1f.2 IDE interface [0101]: Intel Corporation N10/ICH7 Family SATA IDE Controller [8086:27c0] (rev 02) 00:1f.3 SMBus [0c05]: Intel Corporation N10/ICH 7 Family SMBus Controller [8086:27da] (rev 02) 01:00.0 Ethernet controller [0200]: Atheros Communications Device [1969:1083] (rev c0) sudo lshw description: Desktop Computer product: To Be Filled By O.E.M. (To Be Filled By O.E.M.) vendor: To Be Filled By O.E.M. version: To Be Filled By O.E.M. serial: To Be Filled By O.E.M. width: 64 bits capabilities: smbios-2.6 dmi-2.6 vsyscall64 vsyscall32 configuration: boot=normal chassis=desktop family=To Be Filled By O.E.M. sku=To Be Filled By O.E.M. uuid=00020003-0004-0005-0006-000700080009 *-core description: Motherboard product: AD525PV3 vendor: ASRock physical id: 0 *-firmware description: BIOS vendor: American Megatrends Inc. physical id: 0 version: P1.20 date: 04/01/2011 size: 64KiB capacity: 448KiB capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb ls120boot zipboot biosbootspecification netboot *-cpu description: CPU product: Intel(R) Atom(TM) CPU D525 @ 1.80GHz vendor: Intel Corp. physical id: 4 bus info: cpu@0 version: Intel(R) Atom(TM) CPU D525 @ 1.80GHz serial: To Be Filled By O.E.M. slot: CPUSocket size: 1800MHz capacity: 1800MHz width: 64 bits clock: 200MHz capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl tm2 ssse3 cx16 xtpr pdcm movbe lahf_lm configuration: cores=2 enabledcores=2 threads=4 *-cache:0 description: L1 cache physical id: 5 slot: L1-Cache size: 48KiB capacity: 48KiB capabilities: internal write-back data *-cache:1 description: L2 cache physical id: 6 slot: L2-Cache size: 1MiB capacity: 1MiB capabilities: internal write-back unified *-memory description: System Memory physical id: c slot: System board or motherboard size: 2GiB *-bank:0 description: SODIMM DDR2 Synchronous 800 MHz (1.2 ns) product: ModulePartNumber00 vendor: Manufacturer00 physical id: 0 serial: SerNum00 slot: DIMM0 size: 2GiB width: 64 bits clock: 800MHz (1.2ns) *-bank:1 description: DIMM [empty] product: ModulePartNumber01 vendor: Manufacturer01 physical id: 1 serial: SerNum01 slot: DIMM1 *-pci description: Host bridge product: N10 Family DMI Bridge vendor: Intel Corporation physical id: 100 bus info: pci@0000:00:00.0 version: 02 width: 32 bits clock: 33MHz configuration: driver=agpgart-intel resources: irq:0 *-display description: VGA compatible controller product: N10 Family Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 02 width: 32 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:41 memory:fea80000-feafffff ioport:dc00(size=8) memory:e0000000-efffffff memory:fe900000-fe9fffff *-multimedia description: Audio device product: N10/ICH 7 Family High Definition Audio Controller vendor: Intel Corporation physical id: 1b bus info: pci@0000:00:1b.0 version: 02 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=HDA Intel latency=0 resources: irq:43 memory:fea78000-fea7bfff *-pci:0 description: PCI bridge product: N10/ICH 7 Family PCI Express Port 1 vendor: Intel Corporation physical id: 1c bus info: pci@0000:00:1c.0 version: 02 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:40 ioport:e000(size=4096) memory:feb00000-febfffff ioport:80000000(size=2097152) *-network description: Ethernet interface product: Atheros Communications vendor: Atheros Communications physical id: 0 bus info: pci@0000:01:00.0 logical name: eth0 version: c0 serial: XX size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.1.0-NAPI duplex=full firmware=N/A ip=192.168.1.99 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s resources: irq:42 memory:febc0000-febfffff ioport:ec00(size=128) *-usb:0 description: USB Controller product: N10/ICH 7 Family USB UHCI Controller #1 vendor: Intel Corporation physical id: 1d bus info: pci@0000:00:1d.0 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:23 ioport:d880(size=32) *-usb:1 description: USB Controller product: N10/ICH 7 Family USB UHCI Controller #2 vendor: Intel Corporation physical id: 1d.1 bus info: pci@0000:00:1d.1 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:19 ioport:d800(size=32) *-usb:2 description: USB Controller product: N10/ICH 7 Family USB UHCI Controller #3 vendor: Intel Corporation physical id: 1d.2 bus info: pci@0000:00:1d.2 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:18 ioport:d480(size=32) *-usb:3 description: USB Controller product: N10/ICH 7 Family USB UHCI Controller #4 vendor: Intel Corporation physical id: 1d.3 bus info: pci@0000:00:1d.3 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:16 ioport:d400(size=32) *-usb:4 description: USB Controller product: N10/ICH 7 Family USB2 EHCI Controller vendor: Intel Corporation physical id: 1d.7 bus info: pci@0000:00:1d.7 version: 02 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci_hcd latency=0 resources: irq:23 memory:fea77c00-fea77fff *-pci:1 description: PCI bridge product: 82801 Mobile PCI Bridge vendor: Intel Corporation physical id: 1e bus info: pci@0000:00:1e.0 version: e2 width: 32 bits clock: 33MHz capabilities: pci subtractive_decode bus_master cap_list *-isa description: ISA bridge product: NM10 Family LPC Controller vendor: Intel Corporation physical id: 1f bus info: pci@0000:00:1f.0 version: 02 width: 32 bits clock: 33MHz capabilities: isa bus_master cap_list configuration: latency=0 *-ide description: IDE interface product: N10/ICH7 Family SATA IDE Controller vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 logical name: scsi0 version: 02 width: 32 bits clock: 66MHz capabilities: ide pm bus_master cap_list emulated configuration: driver=ata_piix latency=0 resources: irq:19 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:ff90(size=16) memory:80200000-802003ff *-disk description: ATA Disk product: WDC WD10TPVT-11U vendor: Western Digital physical id: 0.0.0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: 01.0 serial: WD-WXC1A80P0314 size: 931GiB (1TB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 signature=00088c47 *-volume:0 description: EXT4 volume vendor: Linux physical id: 1 bus info: scsi@0:0.0.0,1 logical name: /dev/sda1 logical name: /media/private version: 1.0 serial: 042daf2d-350c-4640-a76a-4554c9d98c59 size: 300GiB capacity: 300GiB capabilities: primary journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized configuration: created=2011-11-06 11:05:03 filesystem=ext4 label=Private lastmountpoint=/media/private modified=2012-04-13 20:01:16 mount.fstype=ext4 mount.options=rw,relatime,barrier=1,stripe=1,data=ordered mounted=2012-04-13 20:01:16 state=mounted *-volume:1 description: Extended partition physical id: 2 bus info: scsi@0:0.0.0,2 logical name: /dev/sda2 size: 625GiB capacity: 625GiB capabilities: primary extended partitioned partitioned:extended *-logicalvolume:0 description: Linux filesystem partition physical id: 5 logical name: /dev/sda5 logical name: /media/storage capacity: 600GiB configuration: mount.fstype=ext4 mount.options=rw,relatime,barrier=1,stripe=1,data=ordered state=mounted *-logicalvolume:1 description: Linux filesystem partition physical id: 6 logical name: /dev/sda6 logical name: /media/dropbox capacity: 24GiB configuration: mount.fstype=ext4 mount.options=rw,relatime,barrier=1,stripe=1,data=ordered state=mounted *-volume:2 description: EXT4 volume vendor: Linux physical id: 3 bus info: scsi@0:0.0.0,3 logical name: /dev/sda3 logical name: /media/www version: 1.0 serial: 9b0a27b4-05d8-40d5-bfc7-4aeba198db7b size: 2570MiB capacity: 2570MiB capabilities: primary journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized configuration: created=2011-11-06 11:05:11 filesystem=ext4 label=www lastmountpoint=/media/www modified=2012-04-15 11:31:12 mount.fstype=ext4 mount.options=rw,relatime,barrier=1,stripe=1,data=ordered mounted=2012-04-15 11:31:12 state=mounted *-volume:3 description: Linux swap volume physical id: 4 bus info: scsi@0:0.0.0,4 logical name: /dev/sda4 version: 1 serial: 6ed1130e-3aad-4fa6-890b-77e729121e3b size: 4098MiB capacity: 4098MiB capabilities: primary nofs swap initialized configuration: filesystem=swap pagesize=4096 *-serial UNCLAIMED description: SMBus product: N10/ICH 7 Family SMBus Controller vendor: Intel Corporation physical id: 1f.3 bus info: pci@0000:00:1f.3 version: 02 width: 32 bits clock: 33MHz configuration: latency=0 resources: ioport:400(size=32) *-scsi physical id: 1 bus info: usb@1:4 logical name: scsi2 capabilities: emulated scsi-host configuration: driver=usb-storage *-disk description: SCSI Disk physical id: 0.0.0 bus info: scsi@2:0.0.0 logical name: /dev/sdb size: 3864MiB (4051MB) capabilities: partitioned partitioned:dos configuration: signature=000b4c55 *-volume description: EXT4 volume vendor: Linux physical id: 1 bus info: scsi@2:0.0.0,1 logical name: /dev/sdb1 logical name: / version: 1.0 serial: 33926e39-4685-4f63-b83c-f2a67824b69a size: 3862MiB capacity: 3862MiB capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized configuration: created=2011-10-11 14:03:46 filesystem=ext4 lastmountpoint=/ modified=2012-03-19 11:47:29 mount.fstype=ext4 mount.options=rw,noatime,errors=remount-ro,barrier=1,data=ordered mounted=2012-04-15 11:31:11 state=mounted rfkill list all Doesnt show anything! dmesg | grep -i firmware [ 0.715481] pci 0000:00:1f.0: [Firmware Bug]: TigerPoint LPC.BM_STS cleared

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  • Spirent Communications Improves Customer Experience with Knowledge Management

    - by Tony Berk
    Spirent Communications plc is a global leader in test and measurement inspiring innovation within development labs, communication networks and IT organizations. The world’s leading communications companies rely on Spirent to help design, develop, validate, and deliver world-class network, devices, and services. Spirent’s customers require high levels of support for a diverse and complex product portfolio, and the company is committed to delivering on this requirement. Spirent needed a solution to help its customers get the information they need quickly and at their convenience through its Web site. After evaluating several solutions, Spirent selected and deployed Oracle Knowledge for Web Self Service Enterprise Edition. Oracle Knowledge Management uses natural language processing to understand the true intent of each inquiry logged via the support portal’s search function. The Spirent Knowledge Base on the company’s Customer Support Center (CSC) finds the best possible answer using search enhancement features?such as communications industry-specific libraries and federation to search external sources. Spirent has reduced contact center call volume while better serving its customers. Each time a customer uses the knowledge base, they find answers faster than by calling, and it saves Spirent an average of US$210 per call?which is significant when multiplied across the thousands of calls received monthly. Oracle Knowledge also helps support engineers find answers more quickly, enabling the company to scale without adding additional support engineers. Oracle Knowledge is integrated with Spirent's Siebel Contact Center implementation to provide an integrated desktop for CRM and agent intelligence, avoiding the need for contact center personnel to toggle between various screens to address customer inquiries, thereby accelerating customer service. Click here to learn more about Sprient's use of Siebel CRM and Oracle Knowledge Management.

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