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  • Tellago announces SQL Server 2008 R2 BI quick adoption programs

    - by Vishal
    During the last year, we (Tellago) have been involved in various business intelligence initiatives that leverage some emerging BI techniques such as self-service BI or complex event processing (CEP). Specifically, in the last few months, we have partnered with Microsoft to deliver a series of events across the country where we present the different technologies of the SQL Server 2008 R2 BI stack such as PowerPivot, StreamInsight, Ad-Hoc Reporting and Master Data Services. As part of those events, we try to go beyond the traditional technology presentation and provide a series of best practices and lessons we have learned on real world BI projects that leverage these technologies. Now that SQL Server 2008 R2 has been released to manufacturing, we have launched a series of quick adoption programs that are designed to help customers understand how they can embrace the newest additions to Microsoft's BI stack as part of their IT initiatives. The programs are also designed to help customers understand how the new SQL Server features interact with established technologies such as SQL Server Analysis Services or SQL Server Integration Services. We try to keep these adoption programs very practical by doing a lot of prototyping and design sessions that will give our customers a practical glimpse of the capabilities of the technologies and how they can fit in their enterprise architecture roadmap. Here is our official announcement (you can blame my business partner, BI enthusiast, and Tellago's CEO Elizabeth Redding for the marketing pitch ;)): Tellago Marks Microsoft's SQL Server 2008 R2 Launch With Business Intelligence Quick Adoption Program Microsoft launched SQL Server 2008 R2 last week, which delivers several breakthrough business intelligence (BI) capabilities that enable organizations to:  Efficiently process, analyze and mine data Improve IT and developer efficiency Enable highly scalable and well-managed Business Intelligence on a self-service basis for business users The release offers a new feature called PowerPivot, which enables self service BI through connecting business users directly to enterprise data sources and providing improved reporting and analytics. The release also offers Master Data Management which helps enterprises centrally manage critical data assets company-wide and across diverse systems, enabling increased integrity of information over time. Finally, the release includes StreamInsight, which is a framework for implementing Complex Event Processing (CEP) applications on the Microsoft platform. With StreamInsight, IT organizations can implement the infrastructure to process a large volume of events near real time, execute continuous queries against event streams and enable real time business intelligence. As a thought leader in the Business Intelligence community, Tellago has recognized the occasion by launching a series of quick adoption programs to enable the adoption of this new BI technology stack in your enterprise. Our Quick Adoption programs are designed to help you: Brainstorm BI solution options  Architect initial infrastructure components Prototype key features of a solution As a 2-3 day program, our approach is more efficient and cost effective than a traditional Proof of Concept because it allows you to understand the new SQL Server 2008 R2 feature set  while seeing directly how you can leverage it for your business intelligence needs. If you are interested in learning more about the BI capabilities of Microsoft's Business Intelligence stack, including SQL Server 2008 R2, we can help.  As industry experts and software content advisers to Microsoft, Tellago is the place where ideas meet technology expertise.  Let us help you see for yourself the advantages that you can gain from Microsoft's  SQL Server 2008 R2. Email or call for more information - [email protected] or 847-925-2399.

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  • SQLAuthority News – #SQLPASS 2012 Seattle Update – Memorylane 2009, 2010, 2011

    - by pinaldave
    Today is the first day of the SQLPASS 2012 and I will be soon posting SQL Server 2012 experience over here. Today when I landed in Seattle, I got the nostalgia feeling. I used to stay in the USA. I stayed here for more than 7 years – I studied here and I worked in USA. I had lots of friends in Seattle when I used to stay in the USA. I always wanted to visit Seattle because it is THE place. I remember once I purchased a ticket to travel to Seattle through Priceline (well it was the cheapest option and I was a student) but could not fly because of an interesting issue. I used to be Teaching Assistant of an advanced course and the professor asked me to build a pop-quiz for the course. I unfortunately had to cancel the trip. Before I returned to India – I pretty much covered every city existed in my list to must visit, except one – Seattle. It was so interesting that I never made it to Seattle even though I wanted to visit, when I was in USA. After that one time I never got a chance to travel to Seattle. After a few years I also returned to India for good. Once on Television I saw “Sleepless in Seattle” movie playing and I immediately changed the channel as it reminded me that I never made it to Seattle before. However, destiny has its own way to handle decisions. After I returned to India – I visited Seattle total of 5 times and this is my 6th visit to Seattle in less than 3 years. I was here for 3 previous SQLPASS events – 2009, 2010, and 2011 as well two Microsoft Most Valuable Professional Summit in 2009 and 2010. During these five trips I tried to catch up with all of my all friends but I realize that time has its own way of doing things. Many moved out of Seattle and many were too busy revive the old friendship but there were few who always make a point to meet me when I travel to the city. During the course of my visits I have made few fantastic new friends – Rick Morelan (Joes 2 Pros) and Greg Lynch. Every time I meet them I feel that I know them for years. I think city of Seattle has played very important part in our relationship that I got these fantastic friends. SQLPASS is the event where I find all of my SQL Friends and I look for this event for an entire year. This year’s my goal is to meet as many as new friends I can meet. If you are going to be at SQLPASS – FIND ME. I want to have a photo with you. I want to remember each name as I believe this is very important part of our life – making new friends and sustaining new friendship. Here are few of the pointers where you can find me. All Keynotes – Blogger’s Table Exhibition Booth Joes 2 Pros Booth #117 – Do not forget to stop by at the booth – I might have goodies for you – limited editions. Book Signing Events – Check details in tomorrow’s blog or stop by Booth #117 Evening Parties 6th Nov – Welcome Reception Evening Parties 7th Nov - Exhibitor Reception – Do not miss Booth #117 Evening Parties 8th Nov - Community Appreciation Party Additionally at few other locations – Embarcadero Booth In Coffee shops in Convention Center If you are SQLPASS – make sure that I find an opportunity to meet you at the event. Reserve a little time and lets have a coffee together. I will be continuously tweeting about my where about on twitter so let us stay connected on twitter. Here is my experience of my earlier experience of attending SQLPASS. SQLAuthority News – Book Signing Event – SQLPASS 2011 Event Log SQLAuthority News – Meeting SQL Friends – SQLPASS 2011 Event Log SQLAuthority News – Story of Seattle – SQLPASS 2011 Event Log SQLAuthority News – SQLPASS Nov 8-11, 2010-Seattle – An Alternative Look at Experience SQLAuthority News – Notes of Excellent Experience at SQL PASS 2009 Summit, Seattle Let us meet! Reference: Pinal Dave (http://blog.SQLAuthority.com)   Filed under: PostADay, SQL, SQL Authority, SQL PASS, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology

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  • Launch Invitation: Introducing Oracle WebLogic Server 12c

    - by JuergenKress
    Introducing Oracle WebLogic Server 12c, the #1 Application Server Across Conventional and Cloud Environments Please join Hasan Rizvi on December 1, as he unveils the next generation of the industry’s #1 application server and cornerstone of Oracle’s cloud application foundation—Oracle WebLogic Server 12c. Hear, with your fellow IT managers, architects, and developers, how the new release of Oracle WebLogic Server is: Designed to help you seamlessly move into the public or private cloud with an open, standards-based platform Built to drive higher value for your current infrastructure and significantly reduce development time and cost Optimized to run your solutions for Java Platform, Enterprise Edition (Java EE); Oracle Fusion Middleware; and Oracle Fusion Applications Enhanced with transformational platforms and technologies such as Java EE 6, Oracle’s Active GridLink for RAC, Oracle Traffic Director, and Oracle Virtual Assembly Builder Don’t miss this online launch event. Register now. Executive Overview Thurs., December 1, 2011 10 a.m. PT / 1 p.m. ET Presented by: Hasan Rizvi Senior Vice President, Product Development, Oracle Today most businesses have the ambition to move to a cloud infrastructure. However, IT needs to maintain and invest in their current infrastructure for supporting today’s business. With Oracle WebLogic, the #1 app server in the marketplace, we provide you with the best of both worlds. The enhancements contained in WebLogic 12c provide you with significant benefits that drive higher value for your current infrastructure, while significantly reducing development time and cost. In addition, with WebLogic you are cloud-ready. You can move your existing applications as-is to a high performance engineered system, Exalogic, and instantly experience performance and scalability improvements that are orders of magnitude higher. A WebLogic-Exalogic combination may provide your private cloud infrastructure. Moreover, you can develop and test your applications on the recently announced Oracle’s Public Cloud offering: the Java Cloud Service and seamlessly move these to your on-premise infrastructure for production deployments. Developer Deep-Dive Thurs., December 1, 2011 11 a.m. PT / 2 p.m. ET See demos and interact with experts via live chat. Presented by: Will Lyons Director, Oracle WebLogic Server Product Management, Oracle Modern Java development looks very different from even a few years ago. Technology innovation, the ecosystem of tools and their integration with Java standards are changing how development is done. Cloud Computing is causing developers to re-evaluate their development platforms and deployment options. Business users are demanding faster time to market, but without sacrificing application performance and reliability. Find out in this session how Oracle WebLogic Server 12c enables rapid development of modern, lightweight Java EE 6 applications. Learn how you can leverage the latest development technologies, tools and standards when deploying to Oracle WebLogic Server across both conventional and Cloud environments. Don’t miss this online launch event. Register now. For regular information become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Hasan Rizvi,Oracle,WebLogic 12c,OPN,WebLogic Community,Jürgen Kress

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  • What's new in the RightNow November 2012 release?

    - by Richard Lefebvre
    What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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  • Score Awesome Games on the Cheap with Humble Indie Bundle 6

    - by Jason Fitzpatrick
    It’s the Humble Indie Bundle time of year again; score six great games at a name-your-own-price including acclaimed action-RPG Torchlight. The Humble Indie Bundle combines games from independent development houses into a big promotional pack where gamers can name their own price and choose how much of that price goes towards the developers or gaming-related charities. Included in this bundle are: Dustforce, Rochard, Shatter, S.P.A.Z., Torchlight, and Vessel. Torchlight 2, the followup to the wildly popular Torchlight, is set for release in a scant two days–now is the perfect time to pick up a copy of Torchlight on the cheap and get yourself up to speed. The Humble Indie Bundle is cross-platform and DRM-free. Grab a copy and enjoy it on your Windows, Mac, or Linux machine without any registration hassles. The Humble Indie Bundle 6 How To Create a Customized Windows 7 Installation Disc With Integrated Updates How to Get Pro Features in Windows Home Versions with Third Party Tools HTG Explains: Is ReadyBoost Worth Using?

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • SQL SERVER – Weekly Series – Memory Lane – #048

    - by Pinal Dave
    Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2007 Order of Result Set of SELECT Statement on Clustered Indexed Table When ORDER BY is Not Used Above theory is true in most of the cases. However SQL Server does not use that logic when returning the resultset. SQL Server always returns the resultset which it can return fastest.In most of the cases the resultset which can be returned fastest is the resultset which is returned using clustered index. Effect of TRANSACTION on Local Variable – After ROLLBACK and After COMMIT One of the Jr. Developer asked me this question (What will be the Effect of TRANSACTION on Local Variable – After ROLLBACK and After COMMIT?) while I was rushing to an important meeting. I was getting late so I asked him to talk with his Application Tech Lead. When I came back from meeting both of them were looking for me. They said they are confused. I quickly wrote down following example for them. 2008 SQL SERVER – Guidelines and Coding Standards Complete List Download Coding standards and guidelines are very important for any developer on the path of a successful career. A coding standard is a set of guidelines, rules and regulations on how to write code. Coding standards should be flexible enough or should take care of the situation where they should not prevent best practices for coding. They are basically the guidelines that one should follow for better understanding. Download Guidelines and Coding Standards complete List Download Get Answer in Float When Dividing of Two Integer Many times we have requirements of some calculations amongst different fields in Tables. One of the software developers here was trying to calculate some fields having integer values and divide it which gave incorrect results in integer where accurate results including decimals was expected. Puzzle – Computed Columns Datatype Explanation SQL Server automatically does a cast to the data type having the highest precedence. So the result of INT and INT will be INT, but INT and FLOAT will be FLOAT because FLOAT has a higher precedence. If you want a different data type, you need to do an EXPLICIT cast. Renaming SP is Not Good Idea – Renaming Stored Procedure Does Not Update sys.procedures I have written many articles about renaming a tables, columns and procedures SQL SERVER – How to Rename a Column Name or Table Name, here I found something interesting about renaming the stored procedures and felt like sharing it with you all. The interesting fact is that when we rename a stored procedure using SP_Rename command, the Stored Procedure is successfully renamed. But when we try to test the procedure using sp_helptext, the procedure will be having the old name instead of new names. 2009 Insert Values of Stored Procedure in Table – Use Table Valued Function It is clear from the result set that , where I have converted stored procedure logic into the table valued function, is much better in terms of logic as it saves a large number of operations. However, this option should be used carefully. The performance of the stored procedure is “usually” better than that of functions. Interesting Observation – Index on Index View Used in Similar Query Recently, I was working on an optimization project for one of the largest organizations. While working on one of the queries, we came across a very interesting observation. We found that there was a query on the base table and when the query was run, it used the index, which did not exist in the base table. On careful examination, we found that the query was using the index that was on another view. This was very interesting as I have personally never experienced a scenario like this. In simple words, “Query on the base table can use the index created on the indexed view of the same base table.” Interesting Observation – Execution Plan and Results of Aggregate Concatenation Queries Working with SQL Server has never seemed to be monotonous – no matter how long one has worked with it. Quite often, I come across some excellent comments that I feel like acknowledging them as blog posts. Recently, I wrote an article on SQL SERVER – Execution Plan and Results of Aggregate Concatenation Queries Depend Upon Expression Location, which is well received in the community. 2010 I encourage all of you to go through complete series and write your own on the subject. If you write an article and send it to me, I will publish it on this blog with due credit to you. If you write on your own blog, I will update this blog post pointing to your blog post. SQL SERVER – ORDER BY Does Not Work – Limitation of the View 1 SQL SERVER – Adding Column is Expensive by Joining Table Outside View – Limitation of the View 2 SQL SERVER – Index Created on View not Used Often – Limitation of the View 3 SQL SERVER – SELECT * and Adding Column Issue in View – Limitation of the View 4 SQL SERVER – COUNT(*) Not Allowed but COUNT_BIG(*) Allowed – Limitation of the View 5 SQL SERVER – UNION Not Allowed but OR Allowed in Index View – Limitation of the View 6 SQL SERVER – Cross Database Queries Not Allowed in Indexed View – Limitation of the View 7 SQL SERVER – Outer Join Not Allowed in Indexed Views – Limitation of the View 8 SQL SERVER – SELF JOIN Not Allowed in Indexed View – Limitation of the View 9 SQL SERVER – Keywords View Definition Must Not Contain for Indexed View – Limitation of the View 10 SQL SERVER – View Over the View Not Possible with Index View – Limitations of the View 11 2011 Startup Parameters Easy to Configure If you are a regular reader of this blog, you must be aware that I have written about SQL Server Denali recently. Here is the quickest way to reach into the screen where we can change the startup parameters. Go to SQL Server Configuration Manager >> SQL Server Services >> Right Click on the Server >> Properties >> Startup Parameters 2012 Validating Unique Columnname Across Whole Database I sometimes come across very strange requirements and often I do not receive a proper explanation of the same. Here is the one of those examples. For example “Our business requirement is when we add new column we want it unique across current database.” Read the solution to this strange request in this blog post. Excel Losing Decimal Values When Value Pasted from SSMS ResultSet It is very common when users are coping the resultset to Excel, the floating point or decimals are missed. The solution is very much simple and it requires a small adjustment in the Excel. By default Excel is very smart and when it detects the value which is getting pasted is numeric it changes the column format to accommodate that. Basic Calculation and PEMDAS Order of Operation Read this interesting blog post for fantastic conversation about the subject. Copy Column Headers from Resultset – SQL in Sixty Seconds #027 – Video http://www.youtube.com/watch?v=x_-3tLqTRv0 Delete From Multiple Table – Update Multiple Table in Single Statement There are two questions which I get every single day multiple times. In my gmail, I have created standard canned reply for them. Let us see the questions here. I want to delete from multiple table in a single statement how will I do it? I want to update multiple table in a single statement how will I do it? Read the answer in the blog post. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • How to track events or e-commerce sales that occur later using Google Analytics?

    - by Anton
    Here's my problem: I have a static site with Google Analytics tracking code. To buy one of my services, users call me, and when their order is ready (many days later), I send them an e-mail link to a special page (download.php) where I have GA tracking code that is executed the first time they visit, so I track a "sale". The issue is, GA thinks that "sale" was a separate visit, and erroneously shows that only direct visits to my site result in sales. I don't understand how I can view stats (Pages / Visit, Avg. Time on Site, etc.) about users who eventually bought something. I've tried events and e-commerce tracking with no luck. Please help!

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  • GDD-BR 2010 [2E] Building Business Apps using Google Web Toolkit and Spring Roo

    GDD-BR 2010 [2E] Building Business Apps using Google Web Toolkit and Spring Roo Speaker: Chris Ramsdale Track: Cloud Computing Time: 14:40 - 15:25 Room: sala[2] Level: 201 Who says you can't build rich web apps for your business? Follow along in this session to learn how you can use the latest integrated set of tools from Google and VMware to take your internal business apps into the cloud. We'll cover how to get started using GWT with Spring Roo and SpringSource Tool Suite (STS), as well as the new data presentation widgets and MVP framework that will be available in the 2.1 release of GWT. From: GoogleDevelopers Views: 69 0 ratings Time: 45:56 More in Science & Technology

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  • Is GParted safe?

    - by Olivier Pons
    I want to resize my partitions: I have 3 partitions: Ubuntu 10.04 Windows Seven Ubuntu 11.10 It's booting with the boot installed by the Ubuntu 11.10 version. I want to expand (only expand) all the 3 partitions. My HD is 1,8 Tb so it's big and I have no possibility to save before expanding. So my question is: if you tell me GParted work 99,99 % of the time, I'm willing to take the risk. If you tell me GParted work 90 % of the time, I won't take that risk.

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  • E-Business Suite - NLS and MLS

    - by Robert Story
    Upcoming WebcastsTitle: E-Business Suite - NLS and MLSDate: April 28, 2010 Time: 1:00 pm EDT, 10:00 am PDT, 07:00 pm CET, 06:00 pm UK Click here to register for this sessionDate: April 28, 2010 Time: 06:00 pm Australia, 5:00 pm Japan, 1:30 pm India, 10:00 am CET, 09:00 am UK Click here to register for this session Product Family: EBS Translations Summary This 1.5 hour session is recommended for technical and functional users who are interested to get an generic overview about the NLS and MLS implementation of the E-Business Suite. Topics will include: Introduction to NLS and MLS Translation synchronization patch Known issues A short, live demonstration (only if applicable) and question and answer period will be included. ....... ....... ....... ....... ....... ....... .......The above webcast is a service of the E-Business Suite Communities in My Oracle Support.For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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  • How can I merge two SubVersion branches to one working copy without committing?

    - by Eric Belair
    My current SubVersion workflow is like so: The trunk is used to make small content changes and bug fixes to the main source code. Branches are used for adding/editing enhancements and projects. So, trunk changes are made, tested, committed and deployed pretty quickly. Whereas, enhancements and projects need additional user testing and approval. At time, I have two branches that need testing and approval at the same time. I don't want to merge to the trunk and commit until the changes are fully tested and approved. What I need to do is merge both branches to one working copy without any commits. I am using Tortoise SVN, and when I try to merge the second branch, I get an error message: Cannot merge into a working copy that has local modifications Is there a way that I can do this without committing either merge?

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  • Answers to “What source control system do you use?” (and some winners)

    - by jamiet
    About a month ago I posed a question here on my blog SQL Server devs–what source control system do you use, if any? (answer and maybe win free stuff) in which I asked SQL Server developers to answer the following questions: Are you putting your SQL Server code into a source control system? If so, what source control server software (e.g. TFS, Git, SVN, Mercurial, SourceSafe, Perforce) are you using? What source control client software are you using (e.g. TFS Team Explorer, Tortoise, Red Gate SQL Source Control, Red Gate SQL Connect, Git Bash, etc…)? Why did you make those particular software choices? Any interesting anecdotes to share in regard to your use of source control and SQL Server? I had some really great responses (I highly recommend going and reading them). I promised that the five best, most thought-provoking, responses (as determined by me) would win one of five pairs of licenses for Red Gate SQL Source Control and Red Gate SQL Connect; here are the five that I chose (note that if you responded but did not leave a means of getting in touch then you weren’t considered for one of the prizes – sorry): In general, I don't think the management overhead and licensing cost associated with TFS is worthwhile if all you're doing is using source control. To get value from TFS, at a minimum you need to be using team build, and possibly other stuff as well, such as the sharepoint integration. If that's all you need, then svn with Tortoise would be my first choice. If you want to add build automation later, you can do this with cruisecontrol (is it still called that?), JetBrains, etc. For a long time I thought that Redgate's claims about "bridging the SSMS-VS divide" were a load of hot air, since in my experience anyone who knew what they were doing was using Visual Studio, in particular SSDT and its predecessors. However, on a recent client I was putting in source control for the first time, and I discovered that the "divide" really does exist. That client has ended up using svn with Redgate SQL Source Control, with no build automation, but with scope to add it in the future. Gavin Campbell I think putting the DB under source control is a great idea.  I have issues with the earlier versions of SQL Source Control in that it provides little help in versioning the DB. I think the latest version merges SQL Compare and SQL Source Control together.  Which is how it should have been all along. Sure I have the DB scripts in SVN, but I can't automate DB builds and changes without more tools.  Frankly I'm surprised databases don't have some sort of versioning built into them. Nick Portelli Source control has been immensely useful and saved me from a lot of rework on more than one occasion.  I have learned that you have to be extremely careful checking in data.  Our system is internal only so during the system production run once a week, if there is a problem that I can fix easily(for example, a control table points to a file in the wrong environment), I'll do it directly in production so the run can continue as soon as possible since we have a specified time window.  We do full test runs to minimize this but it has come up once or twice.  We use Red-Gate source control to "push" from the test environment to the production environment.  There have been a couple of occasions where the test environment with the wrong setting was pushed back over the production environment because the change was made only in production.  Gotta keep an eye on that. Alan Dykes Goodness is it manual.  And can be extremely painful at times.  Not only are we running thin, we are constrained on the tools we can get ($$ must mean free).  Certainly no excuse, and a great opportunity to improve my skills by learning new things.  But...  Getting buy in a on a proven process or methodology is hard, takes time, and diverts us from development.  If SQL Source Control is easy to use and proven oh boy could you get some serious fans around here!  Seriously though, as the "accidental dba" of this shop any new ideas / easy to implement tools can make a world of difference in productivity and most importantly accuracy.  Manual = bad. :) John Hennesey (who left his email address) The one thing I would love to know more about is the unique challenges of working with databases as source code - you can store scripts, but are they written as deployment scripts with all the logic about how to apply them to an existing DB? Where is that baseline DB? Where's the data? How does a team share the data and the code? It's a real challenge. Merrill Aldrich Congratulations to the five of you. Red Gate will be in touch with you soon about your free licenses. Thank you to all those that responded. And again, go and check out all the responses – those above are only small proportion from what is a very interesting comment thread. @Jamiet

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  • Oracle on Oracle: Is that all?

    - by Darin Pendergraft
    On October 17th, I posted a short blog and a podcast interview with Chirag Andani, talking about how Oracle IT uses its own IDM products. Blog link here. In response, I received a comment from reader Jaime Cardoso ([email protected]) who posted: “- You could have talked about how by deploying Oracle's Open standards base technology you were able to integrate any new system in your infrastructure in days. - You could have talked about how by deploying federation you were enabling the business side to keep all their options open in terms of companies to buy and sell while maintaining perfect employee and customer's single view. - You could have talked about how you are now able to cut response times to your audit and security teams into 1/10th of your former times Instead you spent 6 minutes talking about single sign on and self provisioning? If I didn't knew your IDM offer so well I would now be wondering what its differences from Microsoft's offer was. Sorry for not giving a positive comment here but, please your IDM suite is very good and, you simply aren't promoting it well enough” So I decided to send Jaime a note asking him about his experience, and to get his perspective on what makes the Oracle products great. What I found out is that Jaime is a very experienced IDM Architect with several major projects under his belt. Darin Pendergraft: Can you tell me a bit about your experience? How long have you worked in IT, and what is your IDM experience? Jaime Cardoso: I started working in "serious" IT in 1998 when I became Netscape's technical specialist in Portugal. Netscape Portugal didn't exist so, I was working for their VAR here. Most of my work at the time was with Netscape's mail server and LDAP server. Since that time I've been bouncing between the system's side like Sun resellers, Solaris stuff and even worked with Sun's Engineering in the making of an Hierarchical Storage Product (Sun CIS if you know it) and the application's side, mostly in LDAP and IDM. Over the years I've been doing support, service delivery and pre-sales / architecture design of IDM solutions in most big customers in Portugal, to name a few projects: - The first European deployment of Sun Access Manager (SAPO – Portugal Telecom) - The identity repository of 5/5 of the Biggest Portuguese banks - The Portuguese government federation of services project DP: OK, in your blog response, you mentioned 3 topics: 1. Using Oracle's standards based architecture; (you) were able to integrate any new system in days: can you give an example? What systems, how long did it take, number of apps/users/accounts/roles etc. JC: It's relatively easy to design a user management strategy for a static environment, or if you simply assume that you're an <insert vendor here> shop and all your systems will bow to that vendor's will. We've all seen that path, the use of proprietary technologies in interoperability solutions but, then reality kicks in. As an ISP I recall that I made the technical decision to use Active Directory as a central authentication system for the entire IT infrastructure. Clients, systems, apps, everything was there. As a good part of the systems and apps were running on UNIX, then a connector became needed in order to have UNIX boxes to authenticate against AD. And, that strategy worked but, each new machine required the component to be installed, monitoring had to be made for that component and each new app had to be independently certified. A self care user portal was an ongoing project, AD access assumes the client is inside the domain, something the ISP's customers (and UNIX boxes) weren't nor had any intention of ever being. When the Windows 2008 rollout was done, Microsoft changed the Active Directory interface. The Windows administrators didn't have enough know-how about directories and the way systems outside the MS world behaved so, on the go live, things weren't properly tested and a general outage followed. Several hours and 1 roll back later, everything was back working. But, the ISP still had to change all of its applications to work with the new access methods and reset the effort spent on the self service user portal. To keep with the same strategy, they would also have to trust Microsoft not to change interfaces again. Simply by putting up an Oracle LDAP server in the middle and replicating the user info from the AD into LDAP, most of the problems went away. Even systems for which no AD connector existed had PAM in them so, integration was made at the OS level, fully supported by the OS supplier. Sun Identity Manager already had a self care portal, combined with a user workflow so, all the clearances had to be given before the account was created or updated. Adding a new system as a client for these authentication services was simply a new checkbox in the OS installer and, even True64 systems were, for the first time integrated also with a 5 minute work of a junior system admin. True, all the windows clients and MS apps still went to the AD for their authentication needs so, from the start everybody knew that they weren't 100% free of migration pains but, now they had a single point of problems to look at. If you're looking for numbers: - 500K directory entries (users) - 2-300 systems After the initial setup, I personally integrated about 20 systems / apps against LDAP in 1 day while being watched by the different IT teams. The internal IT staff did the rest. DP: 2. Using Federation allows the business to keep options open for buying and selling companies, and yet maintain a single view for both employee and customer. What do you mean by this? Can you give an example? JC: The market is dynamic. The company that's being bought today tomorrow will be sold again. Companies that spread on different markets may see the regulator forcing a sale of part of a company due to monopoly reasons and companies that are in multiple countries have to comply with different legislations. Our job, as IT architects, while addressing the customers and employees authentication services, is quite hard and, quite contrary. On one hand, we need to give access to all of our employees to the relevant systems, apps and resources and, we already have marketing talking with us trying to find out who's a customer of the bough company but not from ours to address. On the other hand, we have to do that and keep in mind we may have to break up all that effort and that different countries legislation may became a problem with a full integration plan. That's a job for user Federation. you don't want to be the one who's telling your President that he will sell that business unit without it's customer's database (making the deal worth a lot less) or that the buyer will take with him a copy of your entire customer's database. Federation enables you to start controlling permissions to users outside of your traditional authentication realm. So what if the people of that company you just bought are keeping their old logins? Do you want, because of that, to have a dedicated system for their expenses reports? And do you want to keep their sales (and pre-sales) people out of the loop in terms of your group's path? Control the information flow, establish a Federation trust circle and give access to your apps to users that haven't (yet?) been brought into your internal login systems. You can still see your users in a unified view, you obviously control if a user has access to any particular application, either that user is in your local database or stored in a directory on the other side of the world. DP: 3. Cut response times of audit and security teams to 1/10. Is this a real number? Can you give an example? JC: No, I don't have any backing for this number. One of the companies I did system Administration for has a SOX compliance policy in place (I remind you that I live in Portugal so, this definition of SOX may be somewhat different from what you're used to) and, every time the audit team says they'll do another audit, we have to negotiate with them the size of the sample and we spend about 15 man/days gathering all the required info they ask. I did some work with Sun's Identity auditor and, from what I've been seeing, Oracle's product is even better and, I've seen that most of the information they ask would have been provided in a few hours with the help of this tool. I do stand by what I said here but, to be honest, someone from Identity Auditor team would do a much better job than me explaining this time savings. Jaime is right: the Oracle IDM products have a lot of business value, and Oracle IT is using them for a lot more than I was able to cover in the short podcast that I posted. I want to thank Jaime for his comments and perspective. We want these blog posts to be informative and honest – so if you have feedback for the Oracle IDM team on any topic discussed here, please post your comments below.

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  • Google I/O 2012 - Cloud Support

    Google I/O 2012 - Cloud Support Robert Pufky, Zach Szafran, James Meador Google's Support Organization migrated applications from traditional web stacks to a cloud platform. See a real-world case study on one team's successful effort to move to the cloud, and their experiences from it. This includes providing crowdsourced real-time information for technicians, maintenance cost reductions, syncing data for corporate-wide usage and general tips and tricks we've learned along the way. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 1154 12 ratings Time: 43:58 More in Science & Technology

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  • Getting Internet Explorer to Open Different Sets of Tabs Based on the Day of the Week

    - by Akemi Iwaya
    If you have to use Internet Explorer for work and need to open a different set of work-specific tabs every day, is there a quick and easy way to do it instead of opening each one individually? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader bobSmith1432 is looking for a quick and easy way to open different daily sets of tabs in Internet Explorer for his work: When I open Internet Explorer on different days of the week, I want different tabs to be opened automatically. I have to run different reports for work each day of the week and it takes a lot of time to open the 5-10 tabs I use to run the reports. It would be a lot faster if, when I open Internet Explorer, the tabs I needed would automatically load and be ready. Is there a way to open 5-10 different tabs in Internet Explorer depending on the day of the week? Example: Monday – 6 Accounting Pages Tuesday – 7 Billing Pages Wednesday – 5 HR Pages Thursday – 10 Schedule Pages Friday – 8 Work Summary/Order Pages Is there an easier way for Bob to get all those tabs to load and be ready to go each day instead of opening them individually every time? The Answer SuperUser contributor Julian Knight has a simple, non-script solution for us: Rather than trying the brute force method, how about a work around? Open up each set of tabs either in different windows, or one set at a time, and save all tabs to bookmark folders. Put the folders on the bookmark toolbar for ease of access. Each day, right-click on the appropriate folder and click on ‘Open in tab group’ to open all the tabs. You could put all the day folders into a top-level folder to save space if you want, but at the expense of an extra click to get to them. If you really must go further, you need to write a program or script to drive Internet Explorer. The easiest way is probably writing a PowerShell script. Special Note: There are various scripts shared on the discussion page as well, so the solution shown above is just one possibility out of many. If you love the idea of using scripts for a function like this, then make sure to browse on over to the discussion page to see the various ones SuperUser members have shared! Have something to add to the explanation? Sound off in the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.

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  • “Play Now” via website vs. download & install

    - by Inside
    I've spent some time looking over the various threads here on GDSE and also on the regular Stackoverflow site, and while I saw a lot of posts and threads regarding various engines that could be used in game development, I haven't seen very much discussion regarding the various platforms that they can be used on. In particular, I'm talking about browser games vs. desktop games. I want to develop a simple 3D networked multiplayer game - roughly on the graphics level of Paper Mario and gameplay with roughly the same level of interaction as a hack & slash action/adventure game - and I'm having a hard time deciding what platform I want to target with it. I have some experience with using C++/Ogre3D and Python/Panda3D (and also some synchronized/networked programming), but I'm wondering if it's worth it to spend the extra time to learn another language and another engine/toolkit just so that the game can be played in a browser window (I'm looking at jMonkeyEngine right now). Is it worth it to go with engines that are less-mature, have less documentation, have fewer features, and smaller communities* just so that a (possibly?) larger audience can be reached? Does it make sense to even go with a web-environment for the kind of game that I want to make? Does anyone have any experiences with decisions like this? (* With the exception of Flash-based engines it seems like most of the other approaches have downsides when compared to what is available for desktop-based environments. I'd go with Flash, but I'm worried that Flash's 3D capabilities aren't mature enough right now to do what I want easily. There's also Unity3D, but I'm not sure how I feel about that at all. It seems highly polished, but requires a plugin to be downloaded for the game to be played -- at that rate I might as well have players download my game.) For simple & short games the Newgrounds approach (go to the site, click "play now", instant gratification) seems to work well. What about for more complex games? Is there a point where the complexity of a game is enough for people to say "OK, I'm going to download and play that"?

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  • Exam 70-541 - TS: Microsoft Windows SharePoint Services 3.0 - Application Development

    - by DigiMortal
    Today I passed Microsoft exam 70-541: Microsoft Windows SharePoint Services 3.0 - Application Development. This exam gives you MCTS certificate. In this posting I will talk about the exam and also give some suggestions about books to read when preparing for exam. About exam This exam was good one I think. The questions were not hard and also not too easy. Just enough to make sure you really know what you do when working with SharePoint. Or at least to make sure you how things work. After couple of years active SharePoint coding this exam needs no additional preparation. The questions covered very different topics like alerts, features, web parts, site definitions, event receivers, workflows, web services and deployments. There are 59 questions in the exam (this information is available in internet) and you have time a little bit more than two hours. It took me about 40 minutes to get questions answered and reviewed. I strongly suggest you to study the parts of WSS 3.0 you don’t know yet and write some code to find out how to use these things through SharePoint API. Good reading For guys with less experience there are some good books to suggest. Take one or both of these books because there are no official study materials or training kits available for this exam. One of my colleagues who is less experienced than me suggested Inside Microsoft Windows SharePoint Services 3.0 by Ted Pattison and Daniel Larson. He told me that he found this book most useful for him to pass this exam.   When I started with SharePoint Services 3.0 my first book was Developer’s Guide To The Windows SharePoint Services v3 Platform by Todd C. Bleeker. It helped me getting started and later it was my main handbook for some time. Of course, there are many other good books and I suggest you to take what you find. Of course, before buying something I suggest you to discuss with guys who have read the book before. And make sure you mention that you are preparing for exam.   Conclusion If you are experienced SharePoint developer then this exam needs no preparation. Okay, some preparation is always good but if you don’t have time you are still able to pass this exam. If you are not experienced SharePoint developer then study before taking this exam – it is not easy stuff for novices. But if you pass this exam you can proudly say – yes, I know something about SharePoint! :)

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  • GDD-BR 2010 [2F] Storage, Bigquery and Prediction APIs

    GDD-BR 2010 [2F] Storage, Bigquery and Prediction APIs Speaker: Patrick Chanezon Track: Cloud Computing Time slot: F [15:30 - 16:15] Room: 2 Level: 101 Google is expanding our storage products by introducing Google Storage for Developers. It offers a RESTful API for storing and accessing data at Google. Developers can take advantage of the performance and reliability of Google's storage infrastructure, as well as the advanced security and sharing capabilities. We will demonstrate key functionality of the product as well as customer use cases. Google relies heavily on data analysis and has developed many tools to understand large datasets. Two of these tools are now available on a limited sign-up basis to developers: (1) BigQuery: interactive analysis of very large data sets and (2) Prediction API: make informed predictions from your data. We will demonstrate their use and give instructions on how to get access. From: GoogleDevelopers Views: 1 0 ratings Time: 39:27 More in Science & Technology

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  • AJI Report #18 | Patrick Delancy On Code Smells and Anti-Patterns

    - by Jeff Julian
    Patrick Delancy, the first person we interviewed on the AJI Report, is joining us again for Episode 18. This time around Patrick explains what Code Smells and Anti-patterns are and how developers can learn from these issues in their code. Patrick takes the approach of addressing your code in his presentations instead of pointing fingers at others. We spend a lot of time talking about how to address a developer with bad practices in place that would show up on the radar as a Code Smell or Anti-Pattern without making them feel inferior. Patrick also list out a few open-source frameworks that use good patterns and practices as well as how he continues his education through interacting with other developers. Listen to the Show Site: http://patrickdelancy.com Twitter: @PatrickDelancy LinkedIn: LinkedIn Google+: Profile

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  • XAF DSL Tool Needs a new Team Lead

    - by Patrick Liekhus
    I have enjoyed my time on this project and have used it in several production projects.  However, with the enhancements in Visual Studio 2010 and the Entity Framework, the DSL tool doesn’t make sense for me to support at this time.  With that said, I am looking for someone who has interest to continue the project if they so desire.  I have moved my attention to creating a new project at Entity Framework Extensions for XAF.  We are converting the current DSL tool into the Entity Framework extensions.  The same code generation and everything else work.  However, the visual design surface is so much easier to work with.  If you have any questions, please let me know.  Also, please take a moment to look at the new project.  This is where all my effort going forward will be focused. Thanks again for all the support on my vision this far and enjoy.

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  • What GUI are there for Axel or for other such downloaders that use multiple connections?

    - by cipricus
    In order to enjoy my maximum download speed, I use and like Axel very much, but from time to time I download multiple files and having so many windows opened has some disadvantages. I use Axel with FlashGot in Firefox (Seamonkey etc) but I would like to add a GUI for that, and possibly have multiple downloads in a nice list as in any civil downloader. I am not aware of a GUI for Axel that works. Axel-kapt crashes. (A question on how to use it properly in Ubuntu got only one somewhat dismissive answer by yours truly...) Gaxel just opens a window with empty fields that I have to manually fill (which beats the purpose). I would like to know how to install something like Gwget which is described here, in an old answer as an alternative (but Gwget itself might be too old too). Help!

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  • Google I/O 2012 - Designing for the Other Half: Sexy Isn't Always Pink

    Google I/O 2012 - Designing for the Other Half: Sexy Isn't Always Pink Leah Busque, Sepideh Nasiri, Jess Lee, Tracy Chou, Margaret Wallace Women control 80 percent of consumer spending and drive the majority of user activity on many of the largest social networks. Female gamers over 55 spend the most time online gaming among any demographic. Are you thinking about how your product or business is attracting and engaging women? Hear from our panel on the technologies winning over female users that aren't so pink. From: GoogleDevelopers Views: 15 1 ratings Time: 59:33 More in Science & Technology

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  • Is Python worth learning? Is it a useful tool?

    - by Kenneth
    I recently had a discussion with a professor of mine on the topic of web development. I had recently decided I would learn python to increase my arsenal of web tools which I mentioned to him at that time. He almost immediately asked why I would waste my time on that. I'm not certain but I think he recently started in on researching and studying web development so he could pick up the web development classes that haven't been taught for a while after the previous professor who taught those classes left. I've heard a lot about python and thought maybe he was mistaken about its usefulness. Is python a useful tool to have? What applications can it be used for? Is it better than other similar alternatives? Does it have useful applications outside of web development as well?

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  • Towards Database Continuous Delivery – What Next after Continuous Integration? A Checklist

    - by Ben Rees
    .dbd-banner p{ font-size:0.75em; padding:0 0 10px; margin:0 } .dbd-banner p span{ color:#675C6D; } .dbd-banner p:last-child{ padding:0; } @media ALL and (max-width:640px){ .dbd-banner{ background:#f0f0f0; padding:5px; color:#333; margin-top: 5px; } } -- Database delivery patterns & practices STAGE 4 AUTOMATED DEPLOYMENT If you’ve been fortunate enough to get to the stage where you’ve implemented some sort of continuous integration process for your database updates, then hopefully you’re seeing the benefits of that investment – constant feedback on changes your devs are making, advanced warning of data loss (prior to the production release on Saturday night!), a nice suite of automated tests to check business logic, so you know it’s going to work when it goes live, and so on. But what next? What can you do to improve your delivery process further, moving towards a full continuous delivery process for your database? In this article I describe some of the issues you might need to tackle on the next stage of this journey, and how to plan to overcome those obstacles before they appear. Our Database Delivery Learning Program consists of four stages, really three – source controlling a database, running continuous integration processes, then how to set up automated deployment (the middle stage is split in two – basic and advanced continuous integration, making four stages in total). If you’ve managed to work through the first three of these stages – source control, basic, then advanced CI, then you should have a solid change management process set up where, every time one of your team checks in a change to your database (whether schema or static reference data), this change gets fully tested automatically by your CI server. But this is only part of the story. Great, we know that our updates work, that the upgrade process works, that the upgrade isn’t going to wipe our 4Tb of production data with a single DROP TABLE. But – how do you get this (fully tested) release live? Continuous delivery means being always ready to release your software at any point in time. There’s a significant gap between your latest version being tested, and it being easily releasable. Just a quick note on terminology – there’s a nice piece here from Atlassian on the difference between continuous integration, continuous delivery and continuous deployment. This piece also gives a nice description of the benefits of continuous delivery. These benefits have been summed up by Jez Humble at Thoughtworks as: “Continuous delivery is a set of principles and practices to reduce the cost, time, and risk of delivering incremental changes to users” There’s another really useful piece here on Simple-Talk about the need for continuous delivery and how it applies to the database written by Phil Factor – specifically the extra needs and complexities of implementing a full CD solution for the database (compared to just implementing CD for, say, a web app). So, hopefully you’re convinced of moving on the the next stage! The next step after CI is to get some sort of automated deployment (or “release management”) process set up. But what should I do next? What do I need to plan and think about for getting my automated database deployment process set up? Can’t I just install one of the many release management tools available and hey presto, I’m ready! If only it were that simple. Below I list some of the areas that it’s worth spending a little time on, where a little planning and prep could go a long way. It’s also worth pointing out, that this should really be an evolving process. Depending on your starting point of course, it can be a long journey from your current setup to a full continuous delivery pipeline. If you’ve got a CI mechanism in place, you’re certainly a long way down that path. Nevertheless, we’d recommend evolving your process incrementally. Pages 157 and 129-141 of the book on Continuous Delivery (by Jez Humble and Dave Farley) have some great guidance on building up a pipeline incrementally: http://www.amazon.com/Continuous-Delivery-Deployment-Automation-Addison-Wesley/dp/0321601912 For now, in this post, we’ll look at the following areas for your checklist: You and Your Team Environments The Deployment Process Rollback and Recovery Development Practices You and Your Team It’s a cliché in the DevOps community that “It’s not all about processes and tools, really it’s all about a culture”. As stated in this DevOps report from Puppet Labs: “DevOps processes and tooling contribute to high performance, but these practices alone aren’t enough to achieve organizational success. The most common barriers to DevOps adoption are cultural: lack of manager or team buy-in, or the value of DevOps isn’t understood outside of a specific group”. Like most clichés, there’s truth in there – if you want to set up a database continuous delivery process, you need to get your boss, your department, your company (if relevant) onside. Why? Because it’s an investment with the benefits coming way down the line. But the benefits are huge – for HP, in the book A Practical Approach to Large-Scale Agile Development: How HP Transformed LaserJet FutureSmart Firmware, these are summarized as: -2008 to present: overall development costs reduced by 40% -Number of programs under development increased by 140% -Development costs per program down 78% -Firmware resources now driving innovation increased by a factor of 8 (from 5% working on new features to 40% But what does this mean? It means that, when moving to the next stage, to make that extra investment in automating your deployment process, it helps a lot if everyone is convinced that this is a good thing. That they understand the benefits of automated deployment and are willing to make the effort to transform to a new way of working. Incidentally, if you’re ever struggling to convince someone of the value I’d strongly recommend just buying them a copy of this book – a great read, and a very practical guide to how it can really work at a large org. I’ve spoken to many customers who have implemented database CI who describe their deployment process as “The point where automation breaks down. Up to that point, the CI process runs, untouched by human hand, but as soon as that’s finished we revert to manual.” This deployment process can involve, for example, a DBA manually comparing an environment (say, QA) to production, creating the upgrade scripts, reading through them, checking them against an Excel document emailed to him/her the night before, turning to page 29 in his/her notebook to double-check how replication is switched off and on for deployments, and so on and so on. Painful, error-prone and lengthy. But the point is, if this is something like your deployment process, telling your DBA “We’re changing everything you do and your toolset next week, to automate most of your role – that’s okay isn’t it?” isn’t likely to go down well. There’s some work here to bring him/her onside – to explain what you’re doing, why there will still be control of the deployment process and so on. Or of course, if you’re the DBA looking after this process, you have to do a similar job in reverse. You may have researched and worked out how you’d like to change your methodology to start automating your painful release process, but do the dev team know this? What if they have to start producing different artifacts for you? Will they be happy with this? Worth talking to them, to find out. As well as talking to your DBA/dev team, the other group to get involved before implementation is your manager. And possibly your manager’s manager too. As mentioned, unless there’s buy-in “from the top”, you’re going to hit problems when the implementation starts to get rocky (and what tool/process implementations don’t get rocky?!). You need to have support from someone senior in your organisation – someone you can turn to when you need help with a delayed implementation, lack of resources or lack of progress. Actions: Get your DBA involved (or whoever looks after live deployments) and discuss what you’re planning to do or, if you’re the DBA yourself, get the dev team up-to-speed with your plans, Get your boss involved too and make sure he/she is bought in to the investment. Environments Where are you going to deploy to? And really this question is – what environments do you want set up for your deployment pipeline? Assume everyone has “Production”, but do you have a QA environment? Dedicated development environments for each dev? Proper pre-production? I’ve seen every setup under the sun, and there is often a big difference between “What we want, to do continuous delivery properly” and “What we’re currently stuck with”. Some of these differences are: What we want What we’ve got Each developer with their own dedicated database environment A single shared “development” environment, used by everyone at once An Integration box used to test the integration of all check-ins via the CI process, along with a full suite of unit-tests running on that machine In fact if you have a CI process running, you’re likely to have some sort of integration server running (even if you don’t call it that!). Whether you have a full suite of unit tests running is a different question… Separate QA environment used explicitly for manual testing prior to release “We just test on the dev environments, or maybe pre-production” A proper pre-production (or “staging”) box that matches production as closely as possible Hopefully a pre-production box of some sort. But does it match production closely!? A production environment reproducible from source control A production box which has drifted significantly from anything in source control The big question is – how much time and effort are you going to invest in fixing these issues? In reality this just involves figuring out which new databases you’re going to create and where they’ll be hosted – VMs? Cloud-based? What about size/data issues – what data are you going to include on dev environments? Does it need to be masked to protect access to production data? And often the amount of work here really depends on whether you’re working on a new, greenfield project, or trying to update an existing, brownfield application. There’s a world if difference between starting from scratch with 4 or 5 clean environments (reproducible from source control of course!), and trying to re-purpose and tweak a set of existing databases, with all of their surrounding processes and quirks. But for a proper release management process, ideally you have: Dedicated development databases, An Integration server used for testing continuous integration and running unit tests. [NB: This is the point at which deployments are automatic, without human intervention. Each deployment after this point is a one-click (but human) action], QA – QA engineers use a one-click deployment process to automatically* deploy chosen releases to QA for testing, Pre-production. The environment you use to test the production release process, Production. * A note on the use of the word “automatic” – when carrying out automated deployments this does not mean that the deployment is happening without human intervention (i.e. that something is just deploying over and over again). It means that the process of carrying out the deployment is automatic in that it’s not a person manually running through a checklist or set of actions. The deployment still requires a single-click from a user. Actions: Get your environments set up and ready, Set access permissions appropriately, Make sure everyone understands what the environments will be used for (it’s not a “free-for-all” with all environments to be accessed, played with and changed by development). The Deployment Process As described earlier, most existing database deployment processes are pretty manual. The following is a description of a process we hear very often when we ask customers “How do your database changes get live? How does your manual process work?” Check pre-production matches production (use a schema compare tool, like SQL Compare). Sometimes done by taking a backup from production and restoring in to pre-prod, Again, use a schema compare tool to find the differences between the latest version of the database ready to go live (i.e. what the team have been developing). This generates a script, User (generally, the DBA), reviews the script. This often involves manually checking updates against a spreadsheet or similar, Run the script on pre-production, and check there are no errors (i.e. it upgrades pre-production to what you hoped), If all working, run the script on production.* * this assumes there’s no problem with production drifting away from pre-production in the interim time period (i.e. someone has hacked something in to the production box without going through the proper change management process). This difference could undermine the validity of your pre-production deployment test. Red Gate is currently working on a free tool to detect this problem – sign up here at www.sqllighthouse.com, if you’re interested in testing early versions. There are several variations on this process – some better, some much worse! How do you automate this? In particular, step 3 – surely you can’t automate a DBA checking through a script, that everything is in order!? The key point here is to plan what you want in your new deployment process. There are so many options. At one extreme, pure continuous deployment – whenever a dev checks something in to source control, the CI process runs (including extensive and thorough testing!), before the deployment process keys in and automatically deploys that change to the live box. Not for the faint hearted – and really not something we recommend. At the other extreme, you might be more comfortable with a semi-automated process – the pre-production/production matching process is automated (with an error thrown if these environments don’t match), followed by a manual intervention, allowing for script approval by the DBA. One he/she clicks “Okay, I’m happy for that to go live”, the latter stages automatically take the script through to live. And anything in between of course – and other variations. But we’d strongly recommended sitting down with a whiteboard and your team, and spending a couple of hours mapping out “What do we do now?”, “What do we actually want?”, “What will satisfy our needs for continuous delivery, but still maintaining some sort of continuous control over the process?” NB: Most of what we’re discussing here is about production deployments. It’s important to note that you will also need to map out a deployment process for earlier environments (for example QA). However, these are likely to be less onerous, and many customers opt for a much more automated process for these boxes. Actions: Sit down with your team and a whiteboard, and draw out the answers to the questions above for your production deployments – “What do we do now?”, “What do we actually want?”, “What will satisfy our needs for continuous delivery, but still maintaining some sort of continuous control over the process?” Repeat for earlier environments (QA and so on). Rollback and Recovery If only every deployment went according to plan! Unfortunately they don’t – and when things go wrong, you need a rollback or recovery plan for what you’re going to do in that situation. Once you move in to a more automated database deployment process, you’re far more likely to be deploying more frequently than before. No longer once every 6 months, maybe now once per week, or even daily. Hence the need for a quick rollback or recovery process becomes paramount, and should be planned for. NB: These are mainly scenarios for handling rollbacks after the transaction has been committed. If a failure is detected during the transaction, the whole transaction can just be rolled back, no problem. There are various options, which we’ll explore in subsequent articles, things like: Immediately restore from backup, Have a pre-tested rollback script (remembering that really this is a “roll-forward” script – there’s not really such a thing as a rollback script for a database!) Have fallback environments – for example, using a blue-green deployment pattern. Different options have pros and cons – some are easier to set up, some require more investment in infrastructure; and of course some work better than others (the key issue with using backups, is loss of the interim transaction data that has been added between the failed deployment and the restore). The best mechanism will be primarily dependent on how your application works and how much you need a cast-iron failsafe mechanism. Actions: Work out an appropriate rollback strategy based on how your application and business works, your appetite for investment and requirements for a completely failsafe process. Development Practices This is perhaps the more difficult area for people to tackle. The process by which you can deploy database updates is actually intrinsically linked with the patterns and practices used to develop that database and linked application. So you need to decide whether you want to implement some changes to the way your developers actually develop the database (particularly schema changes) to make the deployment process easier. A good example is the pattern “Branch by abstraction”. Explained nicely here, by Martin Fowler, this is a process that can be used to make significant database changes (e.g. splitting a table) in a step-wise manner so that you can always roll back, without data loss – by making incremental updates to the database backward compatible. Slides 103-108 of the following slidedeck, from Niek Bartholomeus explain the process: https://speakerdeck.com/niekbartho/orchestration-in-meatspace As these slides show, by making a significant schema change in multiple steps – where each step can be rolled back without any loss of new data – this affords the release team the opportunity to have zero-downtime deployments with considerably less stress (because if an increment goes wrong, they can roll back easily). There are plenty more great patterns that can be implemented – the book Refactoring Databases, by Scott Ambler and Pramod Sadalage is a great read, if this is a direction you want to go in: http://www.amazon.com/Refactoring-Databases-Evolutionary-paperback-Addison-Wesley/dp/0321774515 But the question is – how much of this investment are you willing to make? How often are you making significant schema changes that would require these best practices? Again, there’s a difference here between migrating old projects and starting afresh – with the latter it’s much easier to instigate best practice from the start. Actions: For your business, work out how far down the path you want to go, amending your database development patterns to “best practice”. It’s a trade-off between implementing quality processes, and the necessity to do so (depending on how often you make complex changes). Socialise these changes with your development group. No-one likes having “best practice” changes imposed on them, so good to introduce these ideas and the rationale behind them early.   Summary The next stages of implementing a continuous delivery pipeline for your database changes (once you have CI up and running) require a little pre-planning, if you want to get the most out of the work, and for the implementation to go smoothly. We’ve covered some of the checklist of areas to consider – mainly in the areas of “Getting the team ready for the changes that are coming” and “Planning our your pipeline, environments, patterns and practices for development”, though there will be more detail, depending on where you’re coming from – and where you want to get to. This article is part of our database delivery patterns & practices series on Simple Talk. Find more articles for version control, automated testing, continuous integration & deployment.

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