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• Visiting the Emtel Data Centre

  Back in February at the first event of the Emtel Knowledge Series (EKS) I spoke to various people at Emtel about their data centre here on the island. I was trying to see whether it would be possible to arrange a meeting over there for a selected group of our community members. Well, let's say it like this... My first approach wasn't that promising and far from successful but during the following months there were more and more occasions to get in touch with the "right" contact persons at Emtel to make it happen... Setting up an appointment and pre-requisites The major improvement came during a Boot Camp for Windows Phone 8.1 App development organised by Microsoft Indian Ocean Islands in cooperation with Emtel at the Emtel World, Ebene. Apart from learning bits and pieces regarding Universal Apps I took the opportunity to get in touch with Arvin Lockee, Sales Executive - Data, during our lunch break. And this really kicked off the whole procedure. Prior to get access to the Emtel data centre it is requested that you provide full name and National ID of anyone going to visit. Also, it should be noted that there was only a limited amount of seats available. Anyways, packed with this information I posted through the usual social media channels. Responses came in very quickly and based on First-come, first-serve (FCFS) principle I noted down the details and forwarded them to Emtel in order to fix a date and time for the visit. In preparation on our side, all attendees exchanged contact details and we organised transport options to go to the data centre in Arsenal. The day before and on the day of our meeting, Arvin send me a reminder to check whether everything is still confirmed and ready to go... Of course, it was! Arriving at the Emtel Data Centre As I'm coming from Flic En Flac towards the North, we agreed that I'm going to pick up a couple of young fellows near the old post office in Port Louis. All went well, except that Sean eventually might be living in another time zone compared to the rest of us. Anyway, after some extended stop we were complete and arrived just in time in Arsenal to meet and greet with Ish and Veer. Again, Emtel is taking access procedures to their data centre very serious and the gate stayed close until all our IDs had been noted and compared to the list of registered attendees. Despite having a good laugh at the mixture of old and new ID cards it was a straight-forward processing. The ward was very helpful and guided us to the waiting area at the entrance section of the building. Shortly after we were welcomed by Kamlesh Bokhoree, the Data Centre Officer. He gave us brief introduction into the rules and regulations during our visit, like no photography allowed, not touching the buttons, and following his instructions through the whole visit. Of course! Inside the data centre Next, he explained us the multi-factor authentication system using a combination of bio-metric data, like finger print reader, and "classic" pin panel. The Emtel data centre provides multiple services and next to co-location for your own hardware they also offer storage options for your backup and archive data in their massive, fire-resistant vault. Very impressive to get to know about the considerations that have been done in choosing the right location and how to set up the whole premises. It should also be noted that there is 24/7 CCTV surveillance inside and outside the buildings. Strengths of the Emtel TIER 3 Data Centre, Mauritius Finally, we were guided into the first server room. And wow, the whole setup is cleverly planned and outlined in the architecture. From the false floor and ceilings in order to provide optimum air flow, over to the separation of cold and hot aisles between the full-size server racks, and of course the monitored air conditions in order to analyse and watch changes in temperature, smoke detection and other parameters. And not surprisingly everything has been implemented in two independent circuits. There is a standardised classification for the construction and operation of data centres world-wide, and the Emtel's one has been designed to be a TIER 4 building but due to the lack of an alternative power supplier on the island it is officially registered as a TIER 3 compliant data centre. Maybe in the long run there might be a second supplier of energy next to CEB... time will tell. Luckily, the data centre is integrated into the National Fibre Optic Gigabit Ring and Emtel already connects internationally through diverse undersea cable routes like SAFE & LION/LION2 out of Mauritius and through several other providers for onwards connectivity. The data centre is part of the National Fibre Optic Gigabit Ring and has redundant internet connectivity onwards. Meanwhile, Arvin managed to join our little group of geeks and he supported Kamlesh in answering our technical questions regarding the capacities and general operation of the data centre. Visiting the NOC and its dedicated team of IT professionals was surely one of the visual highlights. Seeing their wall of screens to monitor any kind of activities on the data lines, the managed servers and the activity in and around the building was great. Even though I'm using a multi-head setup since years I cannot keep it up with that setup... ;-) But I got a couple of ideas on how to improve my work spaces here at the office. Clear advantages of hosting your e-commerce and mobile backends locally After the completely isolated NOC area we continued our Q&A session with Kamlesh and Arvin in the second server room which is dedictated to shared environments. On first thought it should be well-noted that there is lots of space for full-sized racks and therefore co-location of your own hardware. Actually, given the feedback that there will be upcoming changes in prices the facilities at the Emtel data centre are getting more and more competitive and interesting for local companies, especially small and medium enterprises. After seeing this world-class infrastructure available on the island, I'm already considering of moving one of my root servers abroad to be co-located here on the island. This would provide an improved user experience in terms of site performance and latency. This would be a good improvement, especially for upcoming e-commerce solutions for two of my local clients. Later on, we actually started the conversation of additional services that could be a catalyst for the local market in order to attract more small and medium companies to take the data centre into their evaluations regarding online activities. Until today Emtel does not provide virtualised server environments but there might be ongoing plans in the future to cover this field as well. Emtel is a mobile operator and internet connectivity provider in the first place, entering a market of managed and virtualised server infrastructures including capacities in terms of cloud storage and computing are rather new and there is a continuous learning curve at Emtel, too. You cannot just jump into a new market and see how it works out... And I appreciate Emtel's approach towards a solid fundament and then building new services on top of that. Emtel as a future one-stop-shop service provider for all your internet and telecommunications needs. Emtel's promotional video about their TIER 3 data centre in Arsenal, Mauritius More details are thoroughly described in Emtel's brochure of their data centre. Check out their PDF document here. Thanks for this opportunity Visiting and walking through the Emtel data centre for more than 2 hours was a great experience. As representative of the Mauritius Software Craftsmanship Community (MSCC) I would like to thank anyone at Emtel involved in the process of making it happen, and especially to Arvin Lockee and Kamlesh Bokhoree for their time and patience in explaining the infrastructure and answering all the endless questions from our members. Thank You!

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• B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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• Code excavations, wishful invocations, perimeters and domain specific unit test frameworks

  - by RoyOsherove

  One of the talks I did at QCON London was about a subject that I’ve come across fairly recently , when I was building SilverUnit – a “pure” unit test framework for silverlight objects that depend on the silverlight runtime to run. It is the concept of “cogs in the machine” – when your piece of code needs to run inside a host framework or runtime that you have little or no control over for testability related matters. Examples of such cogs and machines can be: your custom control running inside silverlight runtime in the browser your plug-in running inside an IDE your activity running inside a windows workflow your code running inside a java EE bean your code inheriting from a COM+ (enterprise services) component etc.. Not all of these are necessarily testability problems. The main testability problem usually comes when your code actually inherits form something inside the system. For example. one of the biggest problems with testing objects like silverlight controls is the way they depend on the silverlight runtime – they don’t implement some silverlight interface, they don’t just call external static methods against the framework runtime that surrounds them – they actually inherit parts of the framework: they all inherit (in this case) from the silverlight DependencyObject Wrapping it up? An inheritance dependency is uniquely challenging to bring under test, because “classic” methods such as wrapping the object under test with a framework wrapper will not work, and the only way to do manually is to create parallel testable objects that get delegated with all the possible actions from the dependencies.    In silverlight’s case, that would mean creating your own custom logic class that would be called directly from controls that inherit from silverlight, and would be tested independently of these controls. The pro side is that you get the benefit of understanding the “contract” and the “roles” your system plays against your logic, but unfortunately, more often than not, it can be very tedious to create, and may sometimes feel unnecessary or like code duplication. About perimeters A perimeter is that invisible line that your draw around your pieces of logic during a test, that separate the code under test from any dependencies that it uses. Most of the time, a test perimeter around an object will be the list of seams (dependencies that can be replaced such as interfaces, virtual methods etc.) that are actually replaced for that test or for all the tests. Role based perimeters In the case of creating a wrapper around an object – one really creates a “role based” perimeter around the logic that is being tested – that wrapper takes on roles that are required by the code under test, and also communicates with the host system to implement those roles and provide any inputs to the logic under test. in the image below – we have the code we want to test represented as a star. No perimeter is drawn yet (we haven’t wrapped it up in anything yet). in the image below is what happens when you wrap your logic with a role based wrapper – you get a role based perimeter anywhere your code interacts with the system: There’s another way to bring that code under test – using isolation frameworks like typemock, rhino mocks and MOQ (but if your code inherits from the system, Typemock might be the only way to isolate the code from the system interaction.   Ad-Hoc Isolation perimeters the image below shows what I call ad-hoc perimeter that might be vastly different between different tests: This perimeter’s surface is much smaller, because for that specific test, that is all the “change” that is required to the host system behavior.   The third way of isolating the code from the host system is the main “meat” of this post: Subterranean perimeters Subterranean perimeters are Deep rooted perimeters  - “always on” seams that that can lie very deep in the heart of the host system where they are fully invisible even to the test itself, not just to the code under test. Because they lie deep inside a system you can’t control, the only way I’ve found to control them is with runtime (not compile time) interception of method calls on the system. One way to get such abilities is by using Aspect oriented frameworks – for example, in SilverUnit, I’ve used the CThru AOP framework based on Typemock hooks and CLR profilers to intercept such system level method calls and effectively turn them into seams that lie deep down at the heart of the silverlight runtime. the image below depicts an example of what such a perimeter could look like: As you can see, the actual seams can be very far away form the actual code under test, and as you’ll discover, that’s actually a very good thing. Here is only a partial list of examples of such deep rooted seams : disabling the constructor of a base class five levels below the code under test (this.base.base.base.base) faking static methods of a type that’s being called several levels down the stack: method x() calls y() calls z() calls SomeType.StaticMethod()  Replacing an async mechanism with a synchronous one (replacing all timers with your own timer behavior that always Ticks immediately upon calls to “start()” on the same caller thread for example) Replacing event mechanisms with your own event mechanism (to allow “firing” system events) Changing the way the system saves information with your own saving behavior (in silverunit, I replaced all Dependency Property set and get with calls to an in memory value store instead of using the one built into silverlight which threw exceptions without a browser) several questions could jump in: How do you know what to fake? (how do you discover the perimeter?) How do you fake it? Wouldn’t this be problematic  - to fake something you don’t own? it might change in the future How do you discover the perimeter to fake? To discover a perimeter all you have to do is start with a wishful invocation. a wishful invocation is the act of trying to invoke a method (or even just create an instance ) of an object using “regular” test code. You invoke the thing that you’d like to do in a real unit test, to see what happens: Can I even create an instance of this object without getting an exception? Can I invoke this method on that instance without getting an exception? Can I verify that some call into the system happened? You make the invocation, get an exception (because there is a dependency) and look at the stack trace. choose a location in the stack trace and disable it. Then try the invocation again. if you don’t get an exception the perimeter is good for that invocation, so you can move to trying out other methods on that object. in a future post I will show the process using CThru, and how you end up with something close to a domain specific test framework after you’re done creating the perimeter you need.

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• Creating A SharePoint Parent/Child List Relationship&ndash; SharePoint 2010 Edition

  - by Mark Rackley

  Hey blog readers… It has been almost 2 years since I posted my most read blog on creating a Parent/Child list relationship in SharePoint 2007: Creating a SharePoint List Parent / Child Relationship - Out of the Box And then a year ago I improved on my method and redid the blog post… still for SharePoint 2007: Creating a SharePoint List Parent/Child Relationship – VIDEO REMIX Since then many of you have been asking me how to get this to work in SharePoint 2010, and frankly I have just not had time to look into it. I wish I could have jumped into this sooner, but have just recently began to look at it. Well.. after all this time I have actually come up with two solutions that work, neither of them are as clean as I’d like them to be, but I wanted to get something in your hands that you can start using today. Hopefully in the coming weeks and months I’ll be able to improve upon this further and give you guys some better options. For the most part, the process is identical to the 2007 process, but you have probably found out that the list view web parts in 2010 behave differently, and getting the Parent ID to your new child form can be a pain in the rear (at least that’s what I’ve discovered). Anyway, like I said, I have found a couple of solutions that work. If you know of a better one, please let us know as it bugs me that this not as eloquent as my 2007 implementation. Getting on the same page First thing I’d recommend is recreating this blog: Creating a SharePoint List Parent/Child Relationship – VIDEO REMIX in SharePoint 2010… There are some vague differences, but it’s basically the same…  Here’s a quick video of me doing this in SP 2010: Creating Lists necessary for this blog post Now that you have the lists created, lets set up the New Time form to use a QueryString variable to populate the Parent ID field: Creating parameters in Child’s new item form to set parent ID Did I talk fast enough through both of those videos? Hopefully by now that stuff is old hat to you, but I wanted to make sure everyone could get on the same page.  Okay… let’s get started. Solution 1 – XSLTListView with Javascript This solution is the more elegant of the two, however it does require the use of a little javascript.  The other solution does not use javascript, but it also doesn’t use the pretty new SP 2010 pop-ups.  I’ll let you decide which you like better. The basic steps of this solution are: Inserted a Related Item View Insert a ContentEditorWebPart Insert script in ContentEditorWebPart that pulls the ID from the Query string and calls the method to insert a new item on the child entry form Hide the toolbar from data view to remove “add new item” link. Again, you don’t HAVE to use a CEWP, you could just put the javascript directly in the page using SPD.  Anyway, here is how I did it: Using Related Item View / JavaScript Here’s the JavaScript I used in my Content Editor Web Part: <script type="text/javascript"> function NewTime() { // Get the Query String values and split them out into the vals array var vals = new Object(); var qs = location.search.substring(1, location.search.length); var args = qs.split("&"); for (var i=0; i < args.length; i++) { var nameVal = args[i].split("="); var temp = unescape(nameVal[1]).split('+'); nameVal[1] = temp.join(' '); vals[nameVal[0]] = nameVal[1]; } var issueID = vals["ID"]; //use this to bring up the pretty pop up NewItem2(event,"http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID=" + issueID); //use this to open a new window //window.location="http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID=" + issueID; } </script> Solution 2 – DataFormWebPart and exact same 2007 Process This solution is a little more of a hack, but it also MUCH more close to the process we did in SP 2007. So, if you don’t mind not having the pretty pop-up and prefer the comforts of what you are used to, you can give this one a try.  The basics steps are: Insert a DataFormWebPart instead of the List Data View Create a Parameter on DataFormWebPart to store “ID” Query String Variable Filter DataFormWebPart using Parameter Insert a link at bottom of DataForm Web part that points to the Child’s new item form and passes in the Parent Id using the Parameter. See.. like I told you, exact same process as in 2007 (except using the DataFormWeb Part). The DataFormWebPart also requires a lot more work to make it look “pretty” but it’s just table rows and cells, and can be configured pretty painlessly.  Here is that video: Using DataForm Web Part One quick update… if you change the link in this solution from: <tr> <td><a href="http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID={$IssueIDParam}">Click here to create new item...</a> </td> </tr> to: <tr> <td> <a href="javascript:NewItem2(event,'http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID={$IssueIDParam}');">Click here to create new item...</a> </td> </tr> It will open up in the pretty pop up and act the same as solution one… So… both Solutions will now behave the same to the end user. Just depends on which you want to implement. That’s all for now… Remember in both solutions when you have them working, you can make the “IssueID” invisible to users by using the “ms-hidden” class (it’s my previous blog post on the subject up there). That’s basically all there is to it! No pithy or witty closing this time… I am sorry it took me so long to dive into this and I hope your questions are answered. As I become more polished myself I will try to come up with a cleaner solution that will make everyone happy… As always, thanks for taking the time to stop by.

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Brighton Rocks: UA Europe 2011

  - by ultan o'broin

  User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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• VS 2010 Debugger Improvements (BreakPoints, DataTips, Import/Export)

  - by ScottGu

  This is the twenty-first in a series of blog posts I’m doing on the VS 2010 and .NET 4 release.  Today’s blog post covers a few of the nice usability improvements coming with the VS 2010 debugger.  The VS 2010 debugger has a ton of great new capabilities.  Features like Intellitrace (aka historical debugging), the new parallel/multithreaded debugging capabilities, and dump debuging support typically get a ton of (well deserved) buzz and attention when people talk about the debugging improvements with this release.  I’ll be doing blog posts in the future that demonstrate how to take advantage of them as well.  With today’s post, though, I thought I’d start off by covering a few small, but nice, debugger usability improvements that were also included with the VS 2010 release, and which I think you’ll find useful. Breakpoint Labels VS 2010 includes new support for better managing debugger breakpoints.  One particularly useful feature is called “Breakpoint Labels” – it enables much better grouping and filtering of breakpoints within a project or across a solution.  With previous releases of Visual Studio you had to manage each debugger breakpoint as a separate item. Managing each breakpoint separately can be a pain with large projects and for cases when you want to maintain “logical groups” of breakpoints that you turn on/off depending on what you are debugging.  Using the new VS 2010 “breakpoint labeling” feature you can now name these “groups” of breakpoints and manage them as a unit. Grouping Multiple Breakpoints Together using a Label Below is a screen-shot of the breakpoints window within Visual Studio 2010.  This lists all of the breakpoints defined within my solution (which in this case is the ASP.NET MVC 2 code base): The first and last breakpoint in the list above breaks into the debugger when a Controller instance is created or released by the ASP.NET MVC Framework. Using VS 2010, I can now select these two breakpoints, right-click, and then select the new “Edit labels…” menu command to give them a common label/name (making them easier to find and manage): Below is the dialog that appears when I select the “Edit labels” command.  We can use it to create a new string label for our breakpoints or select an existing one we have already defined.  In this case we’ll create a new label called “Lifetime Management” to describe what these two breakpoints cover: When we press the OK button our two selected breakpoints will be grouped under the newly created “Lifetime Management” label: Filtering/Sorting Breakpoints by Label We can use the “Search” combobox to quickly filter/sort breakpoints by label.  Below we are only showing those breakpoints with the “Lifetime Management” label: Toggling Breakpoints On/Off by Label We can also toggle sets of breakpoints on/off by label group.  We can simply filter by the label group, do a Ctrl-A to select all the breakpoints, and then enable/disable all of them with a single click: Importing/Exporting Breakpoints VS 2010 now supports importing/exporting breakpoints to XML files – which you can then pass off to another developer, attach to a bug report, or simply re-load later.  To export only a subset of breakpoints, you can filter by a particular label and then click the “Export breakpoint” button in the Breakpoints window: Above I’ve filtered my breakpoint list to only export two particular breakpoints (specific to a bug that I’m chasing down).  I can export these breakpoints to an XML file and then attach it to a bug report or email – which will enable another developer to easily setup the debugger in the correct state to investigate it on a separate machine.  Pinned DataTips Visual Studio 2010 also includes some nice new “DataTip pinning” features that enable you to better see and track variable and expression values when in the debugger.  Simply hover over a variable or expression within the debugger to expose its DataTip (which is a tooltip that displays its value)  – and then click the new “pin” button on it to make the DataTip always visible: You can “pin” any number of DataTips you want onto the screen.  In addition to pinning top-level variables, you can also drill into the sub-properties on variables and pin them as well.  Below I’ve “pinned” three variables: “category”, “Request.RawUrl” and “Request.LogonUserIdentity.Name”.  Note that these last two variable are sub-properties of the “Request” object.   Associating Comments with Pinned DataTips Hovering over a pinned DataTip exposes some additional UI within the debugger: Clicking the comment button at the bottom of this UI expands the DataTip - and allows you to optionally add a comment with it: This makes it really easy to attach and track debugging notes: Pinned DataTips are usable across both Debug Sessions and Visual Studio Sessions Pinned DataTips can be used across multiple debugger sessions.  This means that if you stop the debugger, make a code change, and then recompile and start a new debug session - any pinned DataTips will still be there, along with any comments you associate with them.  Pinned DataTips can also be used across multiple Visual Studio sessions.  This means that if you close your project, shutdown Visual Studio, and then later open the project up again – any pinned DataTips will still be there, along with any comments you associate with them. See the Value from Last Debug Session (Great Code Editor Feature) How many times have you ever stopped the debugger only to go back to your code and say: $#@! – what was the value of that variable again??? One of the nice things about pinned DataTips is that they keep track of their “last value from debug session” – and you can look these values up within the VB/C# code editor even when the debugger is no longer running.  DataTips are by default hidden when you are in the code editor and the debugger isn’t running.  On the left-hand margin of the code editor, though, you’ll find a push-pin for each pinned DataTip that you’ve previously setup: Hovering your mouse over a pinned DataTip will cause it to display on the screen.  Below you can see what happens when I hover over the first pin in the editor - it displays our debug session’s last values for the “Request” object DataTip along with the comment we associated with them: This makes it much easier to keep track of state and conditions as you toggle between code editing mode and debugging mode on your projects. Importing/Exporting Pinned DataTips As I mentioned earlier in this post, pinned DataTips are by default saved across Visual Studio sessions (you don’t need to do anything to enable this). VS 2010 also now supports importing/exporting pinned DataTips to XML files – which you can then pass off to other developers, attach to a bug report, or simply re-load later. Combined with the new support for importing/exporting breakpoints, this makes it much easier for multiple developers to share debugger configurations and collaborate across debug sessions. Summary Visual Studio 2010 includes a bunch of great new debugger features – both big and small.  Today’s post shared some of the nice debugger usability improvements. All of the features above are supported with the Visual Studio 2010 Professional edition (the Pinned DataTip features are also supported in the free Visual Studio 2010 Express Editions)  I’ll be covering some of the “big big” new debugging features like Intellitrace, parallel/multithreaded debugging, and dump file analysis in future blog posts.  Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Documenting C# Library using GhostDoc and SandCastle

  - by sreejukg

  Documentation is an essential part of any IT project, especially when you are creating reusable components that will be used by other developers (such as class libraries). Without documentation re-using a class library is almost impossible. Just think of coding .net applications without MSDN documentation (Ooops I can’t think of it). Normally developers, who know the bits and pieces of their classes, see this as a boring work to write details again to generate the documentation. Also the amount of work to make this and manage it changes made the process of manual creation of Documentation impossible or tedious. So what is the effective solution? Let me divide this into two steps 1. Generate comments for your code while you are writing the code. 2. Create documentation file using these comments. Now I am going to examine these processes. Step 1: Generate XML Comments automatically Most of the developers write comments for their code. The best thing is that the comments will be entered during the development process. Additionally comments give a good reference to the code, make your code more manageable/readable. Later these comments can be converted into documentation, along with your source code by identifying properties and methods I found an add-in for visual studio, GhostDoc that automatically generates XML documentation comments for C#. The add-in is available in Visual Studio Gallery at MSDN. You can download this from the url http://visualstudiogallery.msdn.microsoft.com/en-us/46A20578-F0D5-4B1E-B55D-F001A6345748. I downloaded the free version from the above url. The free version suits my requirement. There is a professional version (you need to pay some $ for this) available that gives you some more features. I found the free version itself suits my requirements. The installation process is straight forward. A couple of clicks will do the work for you. The best thing with GhostDoc is that it supports multiple versions of visual studio such as 2005, 2008 and 2010. After Installing GhostDoc, when you start Visual studio, the GhostDoc configuration dialog will appear. The first screen asks you to assign a hot key, pressing this hotkey will enter the comment to your code file with the necessary structure required by GhostDoc. Click Assign to go to the next step where you configure the rules for generating the documentation from the code file. Click Create to start creating the rules. Click finish button to close this wizard. Now you performed the necessary configuration required by GhostDoc. Now In Visual Studio tools menu you can find the GhostDoc that gives you some options. Now let us examine how GhostDoc generate comments for a method. I have write the below code in my code behind file. public Char GetChar(string str, int pos) { return str[pos]; } Now I need to generate the comments for this function. Select the function and enter the hot key assigned during the configuration. GhostDoc will generate the comments as follows. /// <summary> /// Gets the char. /// </summary> /// <param name="str">The STR.</param> /// <param name="pos">The pos.</param> /// <returns></returns> public Char GetChar(string str, int pos) { return str[pos]; } So this is a very handy tool that helps developers writing comments easily. You can generate the xml documentation file separately while compiling the project. This will be done by the C# compiler. You can enable the xml documentation creation option (checkbox) under Project properties -> Build tab. Now when you compile, the xml file will created under the bin folder. Step 2: Generate the documentation from the XML file Now you have generated the xml file documentation. Sandcastle is the tool from Microsoft that generates MSDN style documentation from the compiler produced XML file. The project is available in codeplex http://sandcastle.codeplex.com/. Download and install Sandcastle to your computer. Sandcastle is a command line tool that doesn’t have a rich GUI. If you want to automate the documentation generation, definitely you will be using the command line tools. Since I want to generate the documentation from the xml file generated in the previous step, I was expecting a GUI where I can see the options. There is a GUI available for Sandcastle called Sandcastle Help File Builder. See the link to the project in codeplex. http://www.codeplex.com/wikipage?ProjectName=SHFB. You need to install Sandcastle and then the Sandcastle Help file builder. From here I assume that you have installed both sandcastle and Sandcastle help file builder successfully. Once you installed the help file builder, it will be available in your all programs list. Click on the Sandcastle Help File Builder GUI, will launch application. First you need to create a project. Click on File -> New project The New project dialog will appear. Choose a folder to store your project file and give a name for your documentation project. Click the save button. Now you will see your project properties. Now from the Project explorer, right click on the Documentation Sources, Click on the Add Documentation Source link. A documentation source is a file such as an assembly or a Visual Studio solution or project from which information will be extracted to produce API documentation. From the Add Documentation source dialog, I have selected the XML file generated by my project. Once you add the xml file to the project, you will see the dll file automatically added by the help file builder. Now click on the build button. Now the application will generate the help file. The Build window gives to the result of each steps. Once the process completed successfully, you will have the following output in the build window. Now navigate to your Help Project (I have selected the folder My Documents\Documentation), inside help folder, you can find the chm file. Open the chm file will give you MSDN like documentation. Documentation is an important part of development life cycle. Sandcastle with GhostDoc make this process easier so that developers can implement the documentation in the projects with simple to use steps.

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• Java EE 6 and NoSQL/MongoDB on GlassFish using JPA and EclipseLink 2.4 (TOTD #175)

  - by arungupta

  TOTD #166 explained how to use MongoDB in your Java EE 6 applications. The code in that tip used the APIs exposed by the MongoDB Java driver and so requires you to learn a new API. However if you are building Java EE 6 applications then you are already familiar with Java Persistence API (JPA). Eclipse Link 2.4, scheduled to release as part of Eclipse Juno, provides support for NoSQL databases by mapping a JPA entity to a document. Their wiki provides complete explanation of how the mapping is done. This Tip Of The Day (TOTD) will show how you can leverage that support in your Java EE 6 applications deployed on GlassFish 3.1.2. Before we dig into the code, here are the key concepts ... A POJO is mapped to a NoSQL data source using @NoSQL or <no-sql> element in "persistence.xml". A subset of JPQL and Criteria query are supported, based upon the underlying data store Connection properties are defined in "persistence.xml" Now, lets lets take a look at the code ... Download the latest EclipseLink 2.4 Nightly Bundle. There is a Installer, Source, and Bundle - make sure to download the Bundle link (20120410) and unzip. Download GlassFish 3.1.2 zip and unzip. Install the Eclipse Link 2.4 JARs in GlassFish Remove the following JARs from "glassfish/modules": org.eclipse.persistence.antlr.jar org.eclipse.persistence.asm.jar org.eclipse.persistence.core.jar org.eclipse.persistence.jpa.jar org.eclipse.persistence.jpa.modelgen.jar org.eclipse.persistence.moxy.jar org.eclipse.persistence.oracle.jar Add the following JARs from Eclipse Link 2.4 nightly build to "glassfish/modules": org.eclipse.persistence.antlr_3.2.0.v201107111232.jar org.eclipse.persistence.asm_3.3.1.v201107111215.jar org.eclipse.persistence.core.jpql_2.4.0.v20120407-r11132.jar org.eclipse.persistence.core_2.4.0.v20120407-r11132.jar org.eclipse.persistence.jpa.jpql_2.0.0.v20120407-r11132.jar org.eclipse.persistence.jpa.modelgen_2.4.0.v20120407-r11132.jar org.eclipse.persistence.jpa_2.4.0.v20120407-r11132.jar org.eclipse.persistence.moxy_2.4.0.v20120407-r11132.jar org.eclipse.persistence.nosql_2.4.0.v20120407-r11132.jar org.eclipse.persistence.oracle_2.4.0.v20120407-r11132.jar Start MongoDB Download latest MongoDB from here (2.0.4 as of this writing). Create the default data directory for MongoDB as: sudo mkdir -p /data/db/sudo chown `id -u` /data/db Refer to Quickstart for more details. Start MongoDB as: arungup-mac:mongodb-osx-x86_64-2.0.4 <arungup> ->./bin/mongod./bin/mongod --help for help and startup optionsMon Apr  9 12:56:02 [initandlisten] MongoDB starting : pid=3124 port=27017 dbpath=/data/db/ 64-bit host=arungup-mac.localMon Apr  9 12:56:02 [initandlisten] db version v2.0.4, pdfile version 4.5Mon Apr  9 12:56:02 [initandlisten] git version: 329f3c47fe8136c03392c8f0e548506cb21f8ebfMon Apr  9 12:56:02 [initandlisten] build info: Darwin erh2.10gen.cc 9.8.0 Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386 i386 BOOST_LIB_VERSION=1_40Mon Apr  9 12:56:02 [initandlisten] options: {}Mon Apr  9 12:56:02 [initandlisten] journal dir=/data/db/journalMon Apr  9 12:56:02 [initandlisten] recover : no journal files present, no recovery neededMon Apr  9 12:56:02 [websvr] admin web console waiting for connections on port 28017Mon Apr  9 12:56:02 [initandlisten] waiting for connections on port 27017 Check out the JPA/NoSQL sample from SVN repository. The complete source code built in this TOTD can be downloaded here. Create Java EE 6 web app Create a Java EE 6 Maven web app as: mvn archetype:generate -DarchetypeGroupId=org.codehaus.mojo.archetypes -DarchetypeArtifactId=webapp-javaee6 -DgroupId=model -DartifactId=javaee-nosql -DarchetypeVersion=1.5 -DinteractiveMode=false Copy the model files from the checked out workspace to the generated project as: cd javaee-nosqlcp -r ~/code/workspaces/org.eclipse.persistence.example.jpa.nosql.mongo/src/model src/main/java Copy "persistence.xml" mkdir src/main/resources cp -r ~/code/workspaces/org.eclipse.persistence.example.jpa.nosql.mongo/src/META-INF ./src/main/resources Add the following dependencies: <dependency> <groupId>org.eclipse.persistence</groupId> <artifactId>org.eclipse.persistence.jpa</artifactId> <version>2.4.0-SNAPSHOT</version> <scope>provided</scope></dependency><dependency> <groupId>org.eclipse.persistence</groupId> <artifactId>org.eclipse.persistence.nosql</artifactId> <version>2.4.0-SNAPSHOT</version></dependency><dependency> <groupId>org.mongodb</groupId> <artifactId>mongo-java-driver</artifactId> <version>2.7.3</version></dependency> The first one is for the EclipseLink latest APIs, the second one is for EclipseLink/NoSQL support, and the last one is the MongoDB Java driver. And the following repository: <repositories> <repository> <id>EclipseLink Repo</id> <url>http://www.eclipse.org/downloads/download.php?r=1&amp;nf=1&amp;file=/rt/eclipselink/maven.repo</url> <snapshots> <enabled>true</enabled> </snapshots> </repository>  </repositories> Copy the "Test.java" to the generated project: mkdir src/main/java/examplecp -r ~/code/workspaces/org.eclipse.persistence.example.jpa.nosql.mongo/src/example/Test.java ./src/main/java/example/ This file contains the source code to CRUD the JPA entity to MongoDB. This sample is explained in detail on EclipseLink wiki. Create a new Servlet in "example" directory as: package example;import java.io.IOException;import java.io.PrintWriter;import javax.servlet.ServletException;import javax.servlet.annotation.WebServlet;import javax.servlet.http.HttpServlet;import javax.servlet.http.HttpServletRequest;import javax.servlet.http.HttpServletResponse;/** * @author Arun Gupta */@WebServlet(name = "TestServlet", urlPatterns = {"/TestServlet"})public class TestServlet extends HttpServlet { protected void processRequest(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException { response.setContentType("text/html;charset=UTF-8"); PrintWriter out = response.getWriter(); try { out.println("<html>"); out.println("<head>"); out.println("<title>Servlet TestServlet</title>"); out.println("</head>"); out.println("<body>"); out.println("<h1>Servlet TestServlet at " + request.getContextPath() + "</h1>"); try { Test.main(null); } catch (Exception ex) { ex.printStackTrace(); } out.println("</body>"); out.println("</html>"); } finally { out.close(); } } @Override protected void doGet(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException { processRequest(request, response); } @Override protected void doPost(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException { processRequest(request, response); }} Build the project and deploy it as: mvn clean packageglassfish3/bin/asadmin deploy --force=true target/javaee-nosql-1.0-SNAPSHOT.war Accessing http://localhost:8080/javaee-nosql/TestServlet shows the following messages in the server.log: connecting(EISLogin( platform=> MongoPlatform user name=> "" MongoConnectionSpec())) . . .Connected: User: Database: 2.7  Version: 2.7 . . .Executing MappedInteraction() spec => null properties => {mongo.collection=CUSTOMER, mongo.operation=INSERT} input => [DatabaseRecord( CUSTOMER._id => 4F848E2BDA0670307E2A8FA4 CUSTOMER.NAME => AMCE)]. . .Data access result: [{TOTALCOST=757.0, ORDERLINES=[{DESCRIPTION=table, LINENUMBER=1, COST=300.0}, {DESCRIPTION=balls, LINENUMBER=2, COST=5.0}, {DESCRIPTION=rackets, LINENUMBER=3, COST=15.0}, {DESCRIPTION=net, LINENUMBER=4, COST=2.0}, {DESCRIPTION=shipping, LINENUMBER=5, COST=80.0}, {DESCRIPTION=handling, LINENUMBER=6, COST=55.0},{DESCRIPTION=tax, LINENUMBER=7, COST=300.0}], SHIPPINGADDRESS=[{POSTALCODE=L5J1H7, PROVINCE=ON, COUNTRY=Canada, CITY=Ottawa,STREET=17 Jane St.}], VERSION=2, _id=4F848E2BDA0670307E2A8FA8,DESCRIPTION=Pingpong table, CUSTOMER__id=4F848E2BDA0670307E2A8FA7, BILLINGADDRESS=[{POSTALCODE=L5J1H8, PROVINCE=ON, COUNTRY=Canada, CITY=Ottawa, STREET=7 Bank St.}]}] You'll not see any output in the browser, just the output in the console. But the code can be easily modified to do so. Once again, the complete Maven project can be downloaded here. Do you want to try accessing relational and non-relational (aka NoSQL) databases in the same PU ?

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• CodePlex Daily Summary for Thursday, April 15, 2010

  CodePlex Daily Summary for Thursday, April 15, 2010New ProjectsApplication Logging Repository (ALR): The ALR is a light-weight logging framework that allows applications to log events and exceptions to a central repository.Arkane.FileProperties.DSS: Arkane.FileProperties.Dss is a library for parsing the file header of a .DSS file (as used by Olympus digital dictaphone systems) to obtain time, v...B in conTrol project: This project enables controling log-in and locking your workstation automatically, identifyng you bluetooth.DarkBook: DarkBook is a personal library project.Direct2D for Microsoft .Net: Direct2D, DirectWrite and Windows Imaging wrappers for .Net. This library allows to access Direct2D, DirectWrite and Windows Imaging Windows API f...DJ Ware: DJ Ware is an extensible music player with plugin support and innovative features to organize and explore music files. It is developed with C#, WPF...gpsMe: gpsMe is a Windows Mobile 6.x mapping solution allowing to place the user on a personnalized map. The screen requirements are VGA or WVGA but, you ...jErrorLog: jErrorLog is an error logging component for use in DotNet 2.0 or later applications. It can log error messages to any of the following: database, e...KEMET_API: Java Library (open - source). This library is a help to study egyptian hieroglyphs.Meadow: A web site project for a Swedish floorball team called Slackers. Home page built with ASP.NET 2.0, ASP.NET AJAX and SQL Server 2005.Mustang Math: Mustang Math makes it easier for young children to practice basic math facts on the computer. No keyboard or mouse required - just say the answer!...Net.Formats.oEmbed: oEmbed format implementation in c#. oEmbed is a format for allowing an embedded representation of a URL on third party sites. The simple API allows...Normlize O/R Mapper: Open source O/RM tool that participates with traditional inheritance object models as well as Hibernate/nHibernate style class shells. As I have t...N-Twill Twitter Client for VB.NET: Proyecto de cliente twitter hecho con la libreria TwitterVB2 y hecho en VB.net 2008.SIQM: Spatial Information Quality Management Toolset TIMETABLEASY Web: Under developmentTweetSharp: TweetSharp is a complete .NET library for micro-blogging platforms that allows you to write short and sweet expressions that fly to Twitter, Yammer...UISandbox: UISandbox is a sample C# source code showing how to deal with plugins requiring sandbox, when those plugins must interact with WPF application inte...WinForm SharePoint Web Part Manager: The SharePoint Web Part Manager is a WinForm tool using the SharePoint object model that enables developers and power users to add, update, delete,...WoW Character Viewer: View your World of Warcraft character (or anyone else's character), using this application. Written using Visual Basic Express 2008, then ported t...Xrns2XMod: Xrns2XMod converts from Renoise format (xrns) to mod or xm, which are more compatible formats playable from xmplay or vlc.New ReleasesArkane.FileProperties.DSS: 1.0 stable release: Executables and merge module for 1.0. (See documentation.)Bluetooth Radar: Version 2.0: Add IrDA reference for Bluetooth sending using Obex Add Project icon Add Bluetooth detection mode (Auto close application is there is no blueto...BUtil: BUtil 5.0 Alpha: Backup tasks adding.... in progressChronos WPF: Chronos v1.0 RC 1: Chronos v1.0 RC 1. Development will be feature frozen after this release, only bug fixes will be allowed. Updated nRoute assembly to v0.4 (http:...clipShow: Version 2.5: Release that addresses the canonical syntax issues in search discoverd by Tschachim (thanks again!). Also, the play list and play all menu items s...DarkBook: DarkBook alpha: Hi, here comes the alpha version of Darkbook. 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• Deferred rendering with VSM - Scaling light depth loses moments

  - by user1423893

  I'm calculating my shadow term using a VSM method. This works correctly when using forward rendered lights but fails with deferred lights. // Shadow term (1 = no shadow) float shadow = 1; // [Light Space -> Shadow Map Space] // Transform the surface into light space and project // NB: Could be done in the vertex shader, but doing it here keeps the // "light shader" abstraction and doesn't limit the number of shadowed lights float4x4 LightViewProjection = mul(LightView, LightProjection); float4 surf_tex = mul(position, LightViewProjection); // Re-homogenize // 'w' component is not used in later calculations so no need to homogenize (it will equal '1' if homogenized) surf_tex.xyz /= surf_tex.w; // Rescale viewport to be [0,1] (texture coordinate system) float2 shadow_tex; shadow_tex.x = surf_tex.x * 0.5f + 0.5f; shadow_tex.y = -surf_tex.y * 0.5f + 0.5f; // Half texel offset //shadow_tex += (0.5 / 512); // Scaled distance to light (instead of 'surf_tex.z') float rescaled_dist_to_light = dist_to_light / LightAttenuation.y; //float rescaled_dist_to_light = surf_tex.z; // [Variance Shadow Map Depth Calculation] // No filtering float2 moments = tex2D(ShadowSampler, shadow_tex).xy; // Flip the moments values to bring them back to their original values moments.x = 1.0 - moments.x; moments.y = 1.0 - moments.y; // Compute variance float E_x2 = moments.y; float Ex_2 = moments.x * moments.x; float variance = E_x2 - Ex_2; variance = max(variance, Bias.y); // Surface is fully lit if the current pixel is before the light occluder (lit_factor == 1) // One-tailed inequality valid if float lit_factor = (rescaled_dist_to_light <= moments.x - Bias.x); // Compute probabilistic upper bound (mean distance) float m_d = moments.x - rescaled_dist_to_light; // Chebychev's inequality float p = variance / (variance + m_d * m_d); p = ReduceLightBleeding(p, Bias.z); // Adjust the light color based on the shadow attenuation shadow *= max(lit_factor, p); This is what I know for certain so far: The lighting is correct if I do not try and calculate the shadow term. (No shadows) The shadow term is correct when calculated using forward rendered lighting. (VSM works with forward rendered lights) With the current rescaled light distance (lightAttenuation.y is the far plane value): float rescaled_dist_to_light = dist_to_light / LightAttenuation.y; The light is correct and the shadow appears to be zoomed in and misses the blurring: When I do not rescale the light and use the homogenized 'surf_tex': float rescaled_dist_to_light = surf_tex.z; the shadows are blurred correctly but the lighting is incorrect and the cube model is no longer lit Why is scaling by the far plane value (LightAttenuation.y) zooming in too far? The only other factor involved is my world pixel position, which is calculated as follows: // [Position] float4 position; // [Screen Position] position.xy = input.PositionClone.xy; // Use 'x' and 'y' components already homogenized for uv coordinates above position.z = tex2D(DepthSampler, texCoord).r; // No need to homogenize 'z' component position.z = 1.0 - position.z; position.w = 1.0; // 1.0 = position.w / position.w // [World Position] position = mul(position, CameraViewProjectionInverse); // Re-homogenize position (xyz AND w, otherwise shadows will bend when camera is close) position.xyz /= position.w; position.w = 1.0; Using the inverse matrix of the camera's view x projection matrix does work for lighting but maybe it is incorrect for shadow calculation? EDIT: Light calculations for shadow including 'dist_to_light' // Work out the light position and direction in world space float3 light_position = float3(LightViewInverse._41, LightViewInverse._42, LightViewInverse._43); // Direction might need to be negated float3 light_direction = float3(-LightViewInverse._31, -LightViewInverse._32, -LightViewInverse._33); // Unnormalized light vector float3 dir_to_light = light_position - position; // Direction from vertex float dist_to_light = length(dir_to_light); // Normalise 'toLight' vector for lighting calculations dir_to_light = normalize(dir_to_light); EDIT2: These are the calculations for the moments (depth) //============================================= //---[Vertex Shaders]-------------------------- //============================================= DepthVSOutput depth_VS( float4 Position : POSITION, uniform float4x4 shadow_view, uniform float4x4 shadow_view_projection) { DepthVSOutput output = (DepthVSOutput)0; // First transform position into world space float4 position_world = mul(Position, World); output.position_screen = mul(position_world, shadow_view_projection); output.light_vec = mul(position_world, shadow_view).xyz; return output; } //============================================= //---[Pixel Shaders]--------------------------- //============================================= DepthPSOutput depth_PS(DepthVSOutput input) { DepthPSOutput output = (DepthPSOutput)0; // Work out the depth of this fragment from the light, normalized to [0, 1] float2 depth; depth.x = length(input.light_vec) / FarPlane; depth.y = depth.x * depth.x; // Flip depth values to avoid floating point inaccuracies depth.x = 1.0f - depth.x; depth.y = 1.0f - depth.y; output.depth = depth.xyxy; return output; } EDIT 3: I have tried the folloiwng: float4 pp; pp.xy = input.PositionClone.xy; // Use 'x' and 'y' components already homogenized for uv coordinates above pp.z = tex2D(DepthSampler, texCoord).r; // No need to homogenize 'z' component pp.z = 1.0 - pp.z; pp.w = 1.0; // 1.0 = position.w / position.w // Determine the depth of the pixel with respect to the light float4x4 LightViewProjection = mul(LightView, LightProjection); float4x4 matViewToLightViewProj = mul(CameraViewProjectionInverse, LightViewProjection); float4 vPositionLightCS = mul(pp, matViewToLightViewProj); float fLightDepth = vPositionLightCS.z / vPositionLightCS.w; // Transform from light space to shadow map texture space. float2 vShadowTexCoord = 0.5 * vPositionLightCS.xy / vPositionLightCS.w + float2(0.5f, 0.5f); vShadowTexCoord.y = 1.0f - vShadowTexCoord.y; // Offset the coordinate by half a texel so we sample it correctly vShadowTexCoord += (0.5f / 512); //g_vShadowMapSize This suffers the same problem as the second picture. I have tried storing the depth based on the view x projection matrix: output.position_screen = mul(position_world, shadow_view_projection); //output.light_vec = mul(position_world, shadow_view); output.light_vec = output.position_screen; depth.x = input.light_vec.z / input.light_vec.w; This gives a shadow that has lots surface acne due to horrible floating point precision errors. Everything is lit correctly though. EDIT 4: Found an OpenGL based tutorial here I have followed it to the letter and it would seem that the uv coordinates for looking up the shadow map are incorrect. The source uses a scaled matrix to get the uv coordinates for the shadow map sampler /// <summary> /// The scale matrix is used to push the projected vertex into the 0.0 - 1.0 region. /// Similar in role to a * 0.5 + 0.5, where -1.0 < a < 1.0. /// <summary> const float4x4 ScaleMatrix = float4x4 ( 0.5, 0.0, 0.0, 0.0, 0.0, -0.5, 0.0, 0.0, 0.0, 0.0, 0.5, 0.0, 0.5, 0.5, 0.5, 1.0 ); I had to negate the 0.5 for the y scaling (M22) in order for it to work but the shadowing is still not correct. Is this really the correct way to scale? float2 shadow_tex; shadow_tex.x = surf_tex.x * 0.5f + 0.5f; shadow_tex.y = surf_tex.y * -0.5f + 0.5f; The depth calculations are exactly the same as the source code yet they still do not work, which makes me believe something about the uv calculation above is incorrect.

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• How to configure VPN in Windows XP

  - by SAMIR BHOGAYTA

  VPN Overview A VPN is a private network created over a public one. It’s done with encryption, this way, your data is encapsulated and secure in transit – this creates the ‘virtual’ tunnel. A VPN is a method of connecting to a private network by a public network like the Internet. An internet connection in a company is common. An Internet connection in a Home is common too. With both of these, you could create an encrypted tunnel between them and pass traffic, safely - securely. If you want to create a VPN connection you will have to use encryption to make sure that others cannot intercept the data in transit while traversing the Internet. Windows XP provides a certain level of security by using Point-to-Point Tunneling Protocol (PPTP) or Layer Two Tunneling Protocol (L2TP). They are both considered tunneling protocols – simply because they create that virtual tunnel just discussed, by applying encryption. Configure a VPN with XP If you want to configure a VPN connection from a Windows XP client computer you only need what comes with the Operating System itself, it's all built right in. To set up a connection to a VPN, do the following: 1. On the computer that is running Windows XP, confirm that the connection to the Internet is correctly configured. • You can try to browse the internet • Ping a known host on the Internet, like yahoo.com, something that isn’t blocking ICMP 2. Click Start, and then click Control Panel. 3. In Control Panel, double click Network Connections 4. Click Create a new connection in the Network Tasks task pad 5. In the Network Connection Wizard, click Next. 6. Click Connect to the network at my workplace, and then click Next. 7. Click Virtual Private Network connection, and then click Next. 8. If you are prompted, you need to select whether you will use a dialup connection or if you have a dedicated connection to the Internet either via Cable, DSL, T1, Satellite, etc. Click Next. 9. Type a host name, IP or any other description you would like to appear in the Network Connections area. You can change this later if you want. Click Next. 10. Type the host name or the Internet Protocol (IP) address of the computer that you want to connect to, and then click Next. 11. You may be asked if you want to use a Smart Card or not. 12. You are just about done, the rest of the screens just verify your connection, click Next. 13. Click to select the Add a shortcut to this connection to my desktop check box if you want one, if not, then leave it unchecked and click finish. 14. You are now done making your connection, but by default, it may try to connect. You can either try the connection now if you know its valid, if not, then just close it down for now. 15. In the Network Connections window, right-click the new connection and select properties. Let’s take a look at how you can customize this connection before it’s used. 16. The first tab you will see if the General Tab. This only covers the name of the connection, which you can also rename from the Network Connection dialog box by right clicking the connection and selecting to rename it. You can also configure a First connect, which means that Windows can connect the public network (like the Internet) before starting to attempt the ‘VPN’ connection. This is a perfect example as to when you would have configured the dialup connection; this would have been the first thing that you would have to do. It's simple, you have to be connected to the Internet first before you can encrypt and send data over it. This setting makes sure that this is a reality for you. 17. The next tab is the Options Tab. It is The Options tab has a lot you can configure in it. For one, you have the option to connect to a Windows Domain, if you select this check box (unchecked by default), then your VPN client will request Windows logon domain information while starting to work up the VPN connection. Also, you have options here for redialing. Redial attempts are configured here if you are using a dial up connection to get to the Internet. It is very handy to redial if the line is dropped as dropped lines are very common. 18. The next tab is the Security Tab. This is where you would configure basic security for the VPN client. This is where you would set any advanced IPSec configurations other security protocols as well as requiring encryption and credentials. 19. The next tab is the Networking Tab. This is where you can select what networking items are used by this VPN connection. 20. The Last tab is the Advanced Tab. This is where you can configure options for configuring a firewall, and/or sharing. Connecting to Corporate Now that you have your XP VPN client all set up and ready, the next step is to attempt a connection to the Remote Access or VPN server set up at the corporate office. To use the connection follow these simple steps. To open the client again, go back to the Network Connections dialog box. 1. One you are in the Network Connection dialog box, double-click, or right click and select ‘Connect’ from the menu – this will initiate the connection to the corporate office. 2. Type your user name and password, and then click Connect. Properties bring you back to what we just discussed in this article, all the global settings for the VPN client you are using. 3. To disconnect from a VPN connection, right-click the icon for the connection, and then click “Disconnect” Summary In this article we covered the basics of building a VPN connection using Windows XP. This is very handy when you have a VPN device but don’t have the ‘client’ that may come with it. If the VPN Server doesn’t use highly proprietary protocols, then you can use the XP client to connect with. In a future article I will get into the nuts and bolts of both IPSec and more detail on how to configure the advanced options in the Security tab of this client. 678: The remote computer did not respond. 930: The authentication server did not respond to authentication requests in a timely fashion. 800: Unable to establish the VPN connection. 623: The system could not find the phone book entry for this connection. 720: A connection to the remote computer could not be established. More on : http://www.windowsecurity.com/articles/Configure-VPN-Connection-Windows-XP.html

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• Conversion of BizTalk Projects to Use the New WCF-SAP Adaptor

  - by Geordie

  We are in the process of upgrading our BizTalk Environment from BizTalk 2006 R2 to BizTalk 2010. The SAP adaptor in BizTalk 2010 is an all new and more powerful WCF-SAP adaptor. When my colleagues tested out the new adaptor they discovered that the format of the data extracted from SAP was not identical to the old adaptor. This is not a big deal if the structure of the messages from SAP is simple. In this case we were receiving the delivery and invoice iDocs. Both these structures are complex especially the delivery document. Over the past few years I have tweaked the delivery mapping to remove bugs from original mapping. The idea of redoing these maps did not appeal and due to the current work load was not even an option. I opted for a rather crude alternative of pulling in the iDoc in the new typed format and then adding a static map at the start of the orchestration to convert the data to the old schema.  Note WCF-SAP data formats (on the binding tab of the configuration dialog box is the ‘RecieiveIdocFormat’ field): Typed:  Returns a XML document with the hierarchy represented in XML and all fields being represented by XML tags. RFC: Returns an XML document with the hierarchy represented in XML but the iDoc lines in flat file format. String: This returns the iDoc in a format that is closest to the original flat file format but is still wrapped with some top level XML tags. The files also contained some strange characters at the end of each line. I started with the invoice document and it was quite straight forward to add the mapping but this is where my problems started. The orchestrations for these documents are dynamic and so require the identity of the partner to be able to correctly configure the orchestration. The partner identity is in the EDI_DC40 segment of the iDoc. In the old project the RECPRN node of the segment was promoted. The code to set a variable to the partner ID was now failing. After lot of head scratching I discovered the problem was due to the addition of Namespaces to the fields in the EDI_DC40 segment. To overcome this I needed to use an xPath query with a Namespace Manager. This had to be done in custom code. I now tried to repeat the process with the delivery document. Unfortunately when we tried to get sample typed data from SAP an exception was thrown. The adapter "WCF-SAP" raised an error message. Details "Microsoft.ServiceModel.Channels.Common.XmlReaderGenerationException: The segment or group definition E2EDKA1001 was not found in the IDoc metadata. The UniqueId of the IDoc type is: IDOCTYP/3/DESADV01/ZASNEXT1/640. For Receive operations, the SAP adapter does not support unreleased segments.   Our guess is that when the WCF-SAP adaptor tries to down load the data it retrieves a data schema from SAP. For some reason the schema does not match the data. This may be due to the version of SAP we are running or due to a customization. Either way resolving this problem did not look easy. When doing some research on this problem I found an article showing me how to get the data from SAP using the WCF-SAP adaptor without any XML tags. http://blogs.msdn.com/b/adapters/archive/2007/10/05/receiving-idocs-getting-the-raw-idoc-data.aspx Reproduction of Mustansir blog: Since the WCF based SAP Adapter is ... well, WCF based, all data flowing in and out of the adapter is encapsulated within a SOAP message. Which means there are those pesky xml tags all over the place. If you want to receive an Idoc from SAP, you can receive it in "Typed" format (in which case each column in each segment of the idoc appears within its own xml tag), or you can receive it in "String" format (in which case there are just 2 xml tags at the top, the raw xml data in string/flat file format, and the 2 closing xml tags). In "String" format, an incoming idoc (for ORDERS05, containing 5 data records) would look like: <ReceiveIdoc ><idocData>EDI_DC40 8000000000001064985620 E2EDK01005 800000000000106498500000100000001 E2EDK14 8000000000001064985000002000000020111000 E2EDK14 8000000000001064985000003000000020081000 E2EDK14 80000000000010649850000040000000200710 E2EDK14 80000000000010649850000050000000200600</idocData></ReceiveIdoc> (I have trimmed part of the control record so that it fits cleanly here on one line). Now, you're only interested in the IDOC data, and don't care much for the XML tags. It isn't that difficult to write your own pipeline component, or even some logic in the orchestration to remove the tags, right? Well, you don't need to write any extra code at all - the WCF Adapter can help you here! During the configuration of your one-way Receive Location using WCF-Custom, navigate to the Messages tab. Under the section "Inbound BizTalk Messge Body", select the "Path" radio button, and: (a) Enter the body path expression as: /*[local-name()='ReceiveIdoc']/*[local-name()='idocData'] (b) Choose "String" for the Node Encoding. What we've done is, used an XPATH to pull out the value of the "idocData" node from the XML. Your Receive Location will now emit text containing only the idoc data. You can at this point, for example, put the Flat File Pipeline component to convert the flat text into a different xml format based on some other schema you already have, and receive your version of the xml formatted message in your orchestration.   This was potentially a much easier solution than adding the static maps to the orchestrations and overcame the issue with ‘Typed’ delivery documents. Not quite so fast… Note: When I followed Mustansir’s blog the characters at the end of each line disappeared. After configuring the adaptor and passing the iDoc data into the original flat file receive pipelines I was receiving exceptions. There was a failure executing the receive pipeline: "PAPINETPipelines.DeliveryFlatFileReceive, CustomerIntegration2.PAPINET.Pipelines, Version=1.0.0.0, Culture=neutral, PublicKeyToken=4ca3635fbf092bbb" Source: "Pipeline " Receive Port: "recSAP_Delivery" URI: "D:\CustomerIntegration2\SAP\Delivery\*.xml" Reason: An error occurred when parsing the incoming document: "Unexpected data found while looking for: 'Z2EDPZ7' The current definition being parsed is E2EDP07GRP. The stream offset where the error occured is 8859. The line number where the error occured is 23. The column where the error occured is 0.". Although the new flat file looked the same as the old one there was a differences. In the original file all lines in the document were exactly 1064 character long. In the new file all lines were truncated to the last alphanumeric character. The final piece of the puzzle was to add a custom pipeline component to pad all the lines to 1064 characters. This component was added to the decode node of the custom delivery and invoice flat file disassembler pipelines. Execute method of the custom pipeline component: public IBaseMessage Execute(IPipelineContext pc, IBaseMessage inmsg) { //Convert Stream to a string Stream s = null; IBaseMessagePart bodyPart = inmsg.BodyPart;   // NOTE inmsg.BodyPart.Data is implemented only as a setter in the http adapter API and a //getter and setter for the file adapter. Use GetOriginalDataStream to get data instead. if (bodyPart != null) s = bodyPart.GetOriginalDataStream();   string newMsg = string.Empty; string strLine; try { StreamReader sr = new StreamReader(s); strLine = sr.ReadLine(); while (strLine != null) { //Execute padding code if (strLine != null) strLine = strLine.PadRight(1064, ' ') + "\r\n"; newMsg += strLine; strLine = sr.ReadLine(); } sr.Close(); } catch (IOException ex) { throw new Exception("Error occured trying to pad the message to 1064 charactors"); }   //Convert back to stream and set to Data property inmsg.BodyPart.Data = new MemoryStream(Encoding.UTF8.GetBytes(newMsg)); ; //reset the position of the stream to zero inmsg.BodyPart.Data.Position = 0; return inmsg; }

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• Running TeamCity from Amazon EC2 - Cloud based scalable build and continuous Integration

  - by RoyOsherove

  I’ve been having fun playing with the amazon EC2 cloud service. I set up a server running TeamCity, and an image of a server that just runs a TeamCity agent. I also setup TeamCity  to automatically instantiate agents on EC2 and shut them down based upon availability of free agents. Here’s how I did it: The first step was setting up the teamcity server. Create an account on amazon EC2 (BTW, amazon’s sites works better in IE than it does in chrome.. who knew!?) Open the EC2 dashboard, and click “Launch Instance” . From the “Quick Start” tab I selected from the list: “Getting Started on Microsoft Windows Server 2008 (AMI Id: ami-c5e40dac)” .  it’s good enough to just run teamcity. In the instance details, I used the default (Small instance, 1.7 GB mem). You might want to choose a close availability zone based on where you are. We want to “Launch instances” so click continue. Select the default kernel, RAM disk and all. No need to enable monitoring for now (you can do that later). click continue. If you don’t have a key pair, you will be prompted to create one. Once you do, select it in the list. Now you’ll be prompted to create a security group. I named mine “TC” as in “TeamCity”. each group is a bunch of settings on which ports can be let through into and out of a hosted machine.  keep it as the default settings. We will change them later. Click continue,  review and then click “Launch”. Now you’ll be able to see the new instance in the running instances list on your site. Now, you need to install stuff on that instance (TeamCity!) . To do that, you’ll need to Remote desktop into that instance. To do that, we’ll get the admin password for that instance: Check it on the list, and click “Instance Actions” - “Get Windows Admin Password”. You might have to wait about 10 minutes or so for the password to be generated for you. Once you have the password, you will remote desktop (start-run-‘mstsc’) into the instance. It’s address is a dns address shown below the list under “Public DNS”. it looks something like: ec2-256-226-194-91.compute-1.amazonaws.com Once you’re inside the instance – you’ll need to open IE (it is in hardened mode so you’ll have to relax its security settings to download stuff). I first downloaded chrome and using chrome I downloaded TeamCity. Note that the download speed is FAST. several MBs per second. To be able to see TeamCity from the outside, you will need to open the advanced firewall settings inside the remote machine, and add incoming and outgoing rules for port 80 (HTTP). Once you do that, you should be able to see the machine from the outside. If you still can’t, see the next step. I also enabled ports 9090 since I will use this machine to create an agent image later as well. Now configure the security group (TC) to enable talking to agents: IN the EC2 dashboard click on “Security Groups” and select your group. To add a rule, click on the empty list under the ‘protocol’ header. select TCP. from and ‘to’ ports are 9090. source ip is 0.0.0.0/0 (every ip is allowed). click “Save.  Also make sure you can see “HTTP” tcp 80 in that list. if you can’t see it, add it or you won’t be able to browse to the machine’s teamcity server home page. I also set an elastic IP for the machine: so I always have the same IP for the machine instance. Allocate and set one through the”Elastic IP” link on the EC2 dashboard.   you should now have a working instance of teamcity.   Now let’s create an agent image. Repeat steps 1-9, but this time, make sure you select a machine that fits what an agent might do. I selected Instance type – Hihg-CPU medium machine,  that is much faster. On that machine, I installed what I needed (VS 2010, PostSharp etc..). downloading VS 2010 from MSDN (2 GB took less than 10 min!) Now, instead of installing teamcity, browse using the browser to the teamcity homepage (from within the remote machine). go to the Administration page, and click the upper right link “Install agents”. Install the agent on he local machine – set it to the IP or DNS of the running TeamCity server. That way you’ll be able to check their connectivity live before making this machine your official agent image to reuse. Once the agent is installed, see that the TC server can see it and use it. see steps 13-14 above if they can’t. Once it works, you can take steps to make this image your agent image to be reused. next, here is a copy-paste of several steps to take from http://confluence.jetbrains.net/display/TCD5/Setting+Up+TeamCity+for+Amazon+EC2 Configure system so that agent it is started on machine boot (and make sure TeamCity server is accessible on machine boot). Test the setup by rebooting machine and checking that the agent connects normally to the server. Prepare the Image for bundling: Remove any temporary/history information in the system. Stop the agent (under Windows stop the service but leave it in Automatic startup type) Delete content agent logs and temp directories (not necessary) Delete "<Agent Home>/conf/amazon-*" file (not necessary) Change config/buildAgent.properties to remove properties: name, serverAddress, authToken (not necessary)   Now, we need to: Make AMI from the running instance. Configure TeamCity EC2 support on TeamCity server. Making an AMI: Check the instance of the agent in the EC2 dashboard instance list, and select instance actions->Create Image (EBS AMI) you’ll see the image pending in the APIs list in the EC2 dashboard. this could take 30 minutes or more. meanwhile we can configure the could support in the teamcity server. COPY THE AMI ID to the clipboard (looks like ami-a88aa4ce) Configuring TeamCity for Cloud: In TeamCity, click on “Agents” and then on “Cloud” tab. this is where you will control your cloud agents. to configure new cloud agents based on APIs, click on the right link to the “configuration page” Create a new profile and select AMazon EC2 as cloud type. Use your AMI ID that you copied to the clipboard into the “Images” field. Select an availability zone that is the same as the one your instance is running on for best communication perf between them make sure you select the ‘TC’ security group hopefully, that should be it, and teamcity will try to instantiate new instances on demand. Note that it may take around 10 minutes for an agent to become available to teamcity from the time it’s started.

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• Taking the training wheels off: Accelerating the Business with Oracle IAM by Brian Mozinski (Accenture)

  - by Greg Jensen

  Today, technical requirements for IAM are evolving rapidly, and the bar is continuously raised for high performance IAM solutions as organizations look to roll out high volume use cases on the back of legacy systems.  Existing solutions were often designed and architected to support offline transactions and manual processes, and the business owners today demand globally scalable infrastructure to support the growth their business cases are expected to deliver. To help IAM practitioners address these challenges and make their organizations and themselves more successful, this series we will outline the: • Taking the training wheels off: Accelerating the Business with Oracle IAM The explosive growth in expectations for IAM infrastructure, and the business cases they support to gain investment in new security programs. • "Necessity is the mother of invention": Technical solutions developed in the field Well proven tricks of the trade, used by IAM guru’s to maximize your solution while addressing the requirements of global organizations. • The Art & Science of Performance Tuning of Oracle IAM 11gR2 Real world examples of performance tuning with Oracle IAM • No Where to go but up: Extending the benefits of accelerated IAM Anything is possible, compelling new solutions organizations are unlocking with accelerated Oracle IAM Let’s get started … by talking about the changing dynamics driving these discussions. Big Companies are getting bigger everyday, and increasingly organizations operate across state lines, multiple times zones, and in many countries or continents at the same time.  No longer is midnight to 6am a safe time to take down the system for upgrades, to run recon’s and import or update user accounts and attributes.  Further IT organizations are operating as shared services with SLA’s similar to telephone carrier levels expected by their “clients”.  Workers are moved in and out of roles on a weekly, daily, or even hourly rate and IAM is expected to support those rapid changes.  End users registering for services during business hours in Singapore are expected their access to be green-lighted in custom apps hosted in Portugal within the hour.  Many of the expectations of asynchronous systems and batched updates are not adequate and the number and types of users is growing. When organizations acted more like independent teams at functional or geographic levels it was manageable to have processes that relied on a handful of people who knew how to make things work …. Knew how to get you access to the key systems to get your job done.  Today everyone is expected to do more with less, the finance administrator previously supporting their local Atlanta sales office might now be asked to help close the books for the Johannesburg team, and access certification process once completed monthly by Joan on the 3rd floor is now done by a shared pool of resources in Sao Paulo.   Fragmented processes that rely on institutional knowledge to get access to systems and get work done quickly break down in these scenarios.  Highly robust processes that have automated workflows for connected or disconnected systems give organizations the dynamic flexibility to share work across these lines and cut costs or increase productivity. As the IT industry computing paradigms continue to change with the passing of time, and as mature or proven approaches become clear, it is normal for organizations to adjust accordingly. Businesses must manage identity in an increasingly hybrid world in which legacy on-premises IAM infrastructures are extended or replaced to support more and more interconnected and interdependent services to a wider range of users. The old legacy IAM implementation models we had relied on to manage identities no longer apply. End users expect to self-request access to services from their tablet, get supervisor approval over mobile devices and email, and launch the application even if is hosted on the cloud, or run by a partner, vendor, or service provider. While user expectations are higher, they are also simpler … logging into custom desktop apps to request approvals, or going through email or paper based processes for certification is unacceptable.  Users expect security to operate within the paradigm of the application … i.e. feel like the application they are using. Citizen and customer facing applications have evolved from every where, with custom applications, 3rd party tools, and merging in from acquired entities or 3rd party OEM’s resold to expand your portfolio of services.  These all have their own user stores, authentication models, user lifecycles, session management, etc.  Often the designers/developers are no longer accessible and the documentation is limited.  Bringing together underlying directories to scale for growth, and improve user experience is critical for revenue … but also for operations. Job functions are more dynamic.... take the Olympics for example.  Endless organizations from corporations broadcasting, endorsing, or marketing through the event … to non-profit athletic foundations and public/government entities for athletes and public safety, all operate simultaneously on the world stage.  Each organization needs to spin up short-term teams, often dealing with proprietary information from hot ads to racing strategies or security plans.  IAM is expected to enable team’s to spin up, enable new applications, protect privacy, and secure critical infrastructure.  Then it needs to be disabled just as quickly as users go back to their previous responsibilities. On a more technical level … Optimized system directory; tuning guidelines and parameters are needed by businesses today. Business’s need to be making the right choices (virtual directories) and considerations via choosing the correct architectural patterns (virtual, direct, replicated, and tuning), challenge is that business need to assess and chose the correct architectural patters (centralized, virtualized, and distributed) Today's Business organizations have very complex heterogeneous enterprises that contain diverse and multifaceted information. With today's ever changing global landscape, the strategic end goal in challenging times for business is business agility. The business of identity management requires enterprise's to be more agile and more responsive than ever before. The continued proliferation of networking devices (PC, tablet, PDA's, notebooks, etc.) has caused the number of devices and users to be granted access to these devices to grow exponentially. Business needs to deploy an IAM system that can account for the demands for authentication and authorizations to these devices. Increased innovation is forcing business and organizations to centralize their identity management services. Access management needs to handle traditional web based access as well as handle new innovations around mobile, as well as address insufficient governance processes which can lead to rouge identity accounts, which can then become a source of vulnerabilities within a business’s identity platform. Risk based decisions are providing challenges to business, for an adaptive risk model to make proper access decisions via standard Web single sign on for internal and external customers,. Organizations have to move beyond simple login and passwords to address trusted relationship questions such as: Is this a trusted customer, client, or citizen? Is this a trusted employee, vendor, or partner? Is this a trusted device? Without a solid technological foundation, organizational performance, collaboration, constituent services, or any other organizational processes will languish. A Single server location presents not only network concerns for distributed user base, but identity challenges. The network risks are centered on latency of the long trip that the traffic has to take. Other risks are a performance around availability and if the single identity server is lost, all access is lost. As you can see, there are many reasons why performance tuning IAM will have a substantial impact on the success of your organization.  In our next installment in the series we roll up our sleeves and get into detailed tuning techniques used everyday by thought leaders in the field implementing Oracle Identity & Access Management Solutions.

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• Building KPIs to monitor your business Its not really about the Technology

  When I have discussions with people about Business Intelligence, one of the questions the inevitably come up is about building KPIs and how to accomplish that. From a technical level the concept of a KPI is very simple, almost too simple in that it is like the tip of an iceberg floating above the water. The key to that iceberg is not really the tip, but the mass of the iceberg that is hidden beneath the surface upon which the tip sits. The analogy of the iceberg is not meant to indicate that the foundation of the KPI is overly difficult or complex. The disparity in size in meant to indicate that the larger thing that needs to be defined is not the technical tip, but the underlying business definition of what the KPI means. From a technical perspective the KPI consists of primarily the following items: Actual Value This is the actual value data point that is being measured. An example would be something like the amount of sales. Target Value This is the target goal for the KPI. This is a number that can be measured against Actual Value. An example would be $10,000 in monthly sales. Target Indicator Range This is the definition of ranges that define what type of indicator the user will see comparing the Actual Value to the Target Value. Most often this is defined by stoplight, but can be any indicator that is going to show a status in a quick fashion to the user. Typically this would be something like: Red Light = Actual Value more than 5% below target; Yellow Light = Within 5% of target either direction; Green Light = More than 5% higher than Target Value Status\Trend Indicator This is an optional attribute of a KPI that is typically used to show some kind of trend. The vast majority of these indicators are used to show some type of progress against a previous period. As an example, the status indicator might be used to show how the monthly sales compare to last month. With this type of indicator there needs to be not only a definition of what the ranges are for your status indictor, but then also what value the number needs to be compared against. So now we have an idea of what data points a KPI consists of from a technical perspective lets talk a bit about tools. As you can see technically there is not a whole lot to them and the choice of technology is not as important as the definition of the KPIs, which we will get to in a minute. There are many different types of tools in the Microsoft BI stack that you can use to expose your KPI to the business. These include Performance Point, SharePoint, Excel, and SQL Reporting Services. There are pluses and minuses to each technology and the right technology is based a lot on your goals and how you want to deliver the information to the users. Additionally, there are other non-Microsoft tools that can be used to expose KPI indicators to your business users. Regardless of the technology used as your front end, the heavy lifting of KPI is in the business definition of the values and benchmarks for that KPI. The discussion about KPIs is very dependent on the history of an organization and how much they are exposed to the attributes of a KPI. Often times when discussing KPIs with a business contact who has not been exposed to KPIs the discussion tends to also be a session educating the business user about what a KPI is and what goes into the definition of a KPI. The majority of times the business user has an idea of what their actual values are and they have been tracking those numbers for some time, generally in Excel and all manually. So they will know the amount of sales last month along with sales two years ago in the same month. Where the conversation tends to get stuck is when you start discussing what the target value should be. The actual value is answering the What and How much questions. When you are talking about the Target values you are asking the question Is this number good or bad. Typically, the user will know whether or not the value is good or bad, but most of the time they are not able to quantify what is good or bad. Their response is usually something like I just know. Because they have been watching the sales quantity for years now, they can tell you that a 5% decrease in sales this month might actually be a good thing, maybe because the salespeople are all waiting until next month when the new versions come out. It can sometimes be very hard to break the business people of this habit. One of the fears generally is that the status indicator is not subjective. Thus, in the scenario above, the business user is going to be fearful that their boss, just looking at a negative red indicator, is going to haul them out to the woodshed for a bad month. But, on the flip side, if all you are displaying is the amount of sales, only a person with knowledge of last month sales and the target amount for this month would have any idea if $10,000 in sales is good or not. Here is where a key point about KPIs needs to be communicated to both the business user and any user who might be viewing the results of that KPI. The KPI is just one tool that is used to report on business performance. The KPI is meant as a quick indicator of one business statistic. It is not meant to tell the entire story. It does not answer the question Why. Its primary purpose is to objectively and quickly expose an area of the business that might warrant more review. There is always going to be the need to do further analysis on any potential negative or neutral KPI. So, hopefully, once you have convinced your business user to come up with some target numbers and ranges for status indicators, you then need to take the next step and help them answer the Why question. The main question here to ask is, Okay, you see the indicator and you need to discover why the number is what is, where do you go?. The answer is usually a combination of sources. A sales manager might have some of the following items at their disposal (Marketing report showing a decrease in the promotional discounts for the month, Pricing Report showing the reduction of prices of older models, an Inventory Report showing the discontinuation of a particular product line, or a memo showing the ending of a large affiliate partnership. The answers to the question Why are never as simple as a single indicator value. Bring able to quickly get to this information is all about designing how a user accesses the KPIs and then also how easily they can get to the additional information they need. This is where a Dashboard mentality can come in handy. For example, the business user can have a dashboard that shows their KPIs, but also has links to some of the common reports that they run regarding Sales Data. The users boss may have the same KPIs on their dashboard, but instead of links to individual reports they are going to have a link to a status report that was created by the user that pulls together all the data about the KPI in a summary format the users boss can review. So some of the key things to think about when building or evaluating KPIs for your organization: Technology should not be the driving factor KPIs are of little value without some indicator for whether a value is good, bad or neutral. KPIs only give an answer to the Is this number good\bad? question Make sure the ability to drill into the Why of a KPI is close at hand and relevant to the user who is viewing the KPI. The KPI is a key business tool when defined properly to help monitor business performance across the enterprise in an objective and consistent manner. At times it might feel like the process of defining the business aspects of a KPI can sometimes be arduous, the payoff in the end can far outweigh the costs. Some of the benefits of going through this process are a better understanding of the key metrics for an organization and the measure of those metrics and a consistent snapshot of business performance that can be utilized across the organization. And I think that these are benefits to any organization regardless of the technology or the implementation.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Granular Clipboard Control in Oracle IRM

  - by martin.abrahams

  One of the main leak prevention controls that customers are looking for is clipboard control. After all, there is little point in controlling access to a document if authorised users can simply make unprotected copies by use of the cut and paste mechanism. Oddly, for such a fundamental requirement, many solutions only offer very simplistic clipboard control - and require the customer to make an awkward choice between usability and security. In many cases, clipboard control is simply an ON-OFF option. By turning the clipboard OFF, you disable one of the most valuable edit functions known to man. Try working for any length of time without copying and pasting, and you'll soon appreciate how valuable that function is. Worse, some solutions disable the clipboard completely - not just for the protected document but for all of the various applications you have open at the time. Normal service is only resumed when you close the protected document. In this way, policy enforcement bleeds out of the particular assets you need to protect and interferes with the entire user experience. On the other hand, turning the clipboard ON satisfies a fundamental usability requirement - but also makes it really easy for users to create unprotected copies of sensitive information, maliciously or otherwise. All they need to do is paste into another document. If creating unprotected copies is this simple, you have to question how much you are really gaining by applying protection at all. You may not be allowed to edit, forward, or print the protected asset, but all you need to do is create a copy and work with that instead. And that activity would not be tracked in any way. So, a simple ON-OFF control creates a real tension between usability and security. If you are only using IRM on a small scale, perhaps security can outweigh usability - the business can put up with the restriction if it only applies to a handful of important documents. But try extending protection to large numbers of documents and large user communities, and the restriction rapidly becomes really unwelcome. I am aware of one solution that takes a different tack. Rather than disable the clipboard, pasting is always permitted, but protection is automatically applied to any document that you paste into. At first glance, this sounds great - protection travels with the content. However, at any scale this model may not be so appealing once you've had to deal with support calls from users who have accidentally applied protection to documents that really don't need it - which would be all too easily done. This may help control leakage, but it also pollutes the system with documents that have policies applied with no obvious rhyme or reason, and it can seriously inconvenience the business by making non-sensitive documents difficult to access. And what policy applies if you paste some protected content into an already protected document? Which policy applies? There are no prizes for guessing that Oracle IRM takes a rather different approach. The Oracle IRM Approach Oracle IRM offers a spectrum of clipboard controls between the extremes of ON and OFF, and it leverages the classification-based rights model to give granular control that satisfies both security and usability needs. Firstly, we take it for granted that if you have EDIT rights, of course you can use the clipboard within a given document. Why would we force you to retype a piece of content that you want to move from HERE... to HERE...? If the pasted content remains in the same document, it is equally well protected whether it be at the beginning, middle, or end - or all three. So, the first point is that Oracle IRM always enables the clipboard if you have the right to edit the file. Secondly, whether we enable or disable the clipboard, we only affect the protected document. That is, you can continue to use the clipboard in the usual way for unprotected documents and applications regardless of whether the clipboard is enabled or disabled for the protected document(s). And if you have multiple protected documents open, each may have the clipboard enabled or disabled independently, according to whether you have Edit rights for each. So, even for the simplest cases - the ON-OFF cases - Oracle IRM adds value by containing the effect to the protected documents rather than to the whole desktop environment. Now to the granular options between ON and OFF. Thanks to our classification model, we can define rights that enable pasting between documents in the same classification - ie. between documents that are protected by the same policy. So, if you are working on this month's financial report and you want to pull some data from last month's report, you can simply cut and paste between the two documents. The two documents are classified the same way, subject to the same policy, so the content is equally safe in both documents. However, if you try to paste the same data into an unprotected document or a document in a different classification, you can be prevented. Thus, the control balances legitimate user requirements to allow pasting with legitimate information security concerns to keep data protected. We can take this further. You may have the right to paste between related classifications of document. So, the CFO might want to copy some financial data into a board document, where the two documents are sealed to different classifications. The CFO's rights may well allow this, as it is a reasonable thing for a CFO to want to do. But policy might prevent the CFO from copying the same data into a classification that is accessible to external parties. The above option, to copy between classifications, may be for specific classifications or open-ended. That is, your rights might enable you to go from A to B but not to C, or you might be allowed to paste to any classification subject to your EDIT rights. As for so many features of Oracle IRM, our classification-based rights model makes this type of granular control really easy to manage - you simply define that pasting is permitted between classifications A and B, but omit C. Or you might define that pasting is permitted between all classifications, but not to unprotected locations. The classification model enables millions of documents to be controlled by a few such rules. Finally, you MIGHT have the option to paste anywhere - such that unprotected copies may be created. This is rare, but a legitimate configuration for some users, some use cases, and some classifications - but not something that you have to permit simply because the alternative is too restrictive. As always, these rights are defined in user roles - so different users are subject to different clipboard controls as required in different classifications. So, where most solutions offer just two clipboard options - ON-OFF or ON-but-encrypt-everything-you-touch - Oracle IRM offers real granularity that leverages our classification model. Indeed, I believe it is the lack of a classification model that makes such granularity impractical for other IRM solutions, because the matrix of rules for controlling pasting would be impossible to manage - there are so many documents to consider, and more are being created all the time.

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• SSIS: Deploying OLAP cubes using C# script tasks and AMO

  - by DrJohn

  As part of the continuing series on Building dynamic OLAP data marts on-the-fly, this blog entry will focus on how to automate the deployment of OLAP cubes using SQL Server Integration Services (SSIS) and Analysis Services Management Objects (AMO). OLAP cube deployment is usually done using the Analysis Services Deployment Wizard. However, this option was dismissed for a variety of reasons. Firstly, invoking external processes from SSIS is fraught with problems as (a) it is not always possible to ensure SSIS waits for the external program to terminate; (b) we cannot log the outcome properly and (c) it is not always possible to control the server's configuration to ensure the executable works correctly. Another reason for rejecting the Deployment Wizard is that it requires the 'answers' to be written into four XML files. These XML files record the three things we need to change: the name of the server, the name of the OLAP database and the connection string to the data mart. Although it would be reasonably straight forward to change the content of the XML files programmatically, this adds another set of complication and level of obscurity to the overall process. When I first investigated the possibility of using C# to deploy a cube, I was surprised to find that there are no other blog entries about the topic. I can only assume everyone else is happy with the Deployment Wizard! SSIS "forgets" assembly references If you build your script task from scratch, you will have to remember how to overcome one of the major annoyances of working with SSIS script tasks: the forgetful nature of SSIS when it comes to assembly references. Basically, you can go through the process of adding an assembly reference using the Add Reference dialog, but when you close the script window, SSIS "forgets" the assembly reference so the script will not compile. After repeating the operation several times, you will find that SSIS only remembers the assembly reference when you specifically press the Save All icon in the script window. This problem is not unique to the AMO assembly and has certainly been a "feature" since SQL Server 2005, so I am not amazed it is still present in SQL Server 2008 R2! Sample Package So let's take a look at the sample SSIS package I have provided which can be downloaded from here: DeployOlapCubeExample.zip  Below is a screenshot after a successful run. Connection Managers The package has three connection managers: AsDatabaseDefinitionFile is a file connection manager pointing to the .asdatabase file you wish to deploy. Note that this can be found in the bin directory of you OLAP database project once you have clicked the "Build" button in Visual Studio TargetOlapServerCS is an Analysis Services connection manager which identifies both the deployment server and the target database name. SourceDataMart is an OLEDB connection manager pointing to the data mart which is to act as the source of data for your cube. This will be used to replace the connection string found in your .asdatabase file Once you have configured the connection managers, the sample should run and deploy your OLAP database in a few seconds. Of course, in a production environment, these connection managers would be associated with package configurations or set at runtime. When you run the sample, you should see that the script logs its activity to the output screen (see screenshot above). If you configure logging for the package, then these messages will also appear in your SSIS logging. Sample Code Walkthrough Next let's walk through the code. The first step is to parse the connection string provided by the TargetOlapServerCS connection manager and obtain the name of both the target OLAP server and also the name of the OLAP database. Note that the target database does not have to exist to be referenced in an AS connection manager, so I am using this as a convenient way to define both properties. We now connect to the server and check for the existence of the OLAP database. If it exists, we drop the database so we can re-deploy. svr.Connect(olapServerName); if (svr.Connected) { // Drop the OLAP database if it already exists Database db = svr.Databases.FindByName(olapDatabaseName); if (db != null) { db.Drop(); } // rest of script } Next we start building the XMLA command that will actually perform the deployment. Basically this is a small chuck of XML which we need to wrap around the large .asdatabase file generated by the Visual Studio build process. // Start generating the main part of the XMLA command XmlDocument xmlaCommand = new XmlDocument(); xmlaCommand.LoadXml(string.Format("<Batch Transaction='false' xmlns='http://schemas.microsoft.com/analysisservices/2003/engine'><Alter AllowCreate='true' ObjectExpansion='ExpandFull'><Object><DatabaseID>{0}</DatabaseID></Object><ObjectDefinition/></Alter></Batch>", olapDatabaseName));  Next we need to merge two XML files which we can do by simply using setting the InnerXml property of the ObjectDefinition node as follows: // load OLAP Database definition from .asdatabase file identified by connection manager XmlDocument olapCubeDef = new XmlDocument(); olapCubeDef.Load(Dts.Connections["AsDatabaseDefinitionFile"].ConnectionString); // merge the two XML files by obtain a reference to the ObjectDefinition node oaRootNode.InnerXml = olapCubeDef.InnerXml;   One hurdle I had to overcome was removing detritus from the .asdabase file left by the Visual Studio build. Through an iterative process, I found I needed to remove several nodes as they caused the deployment to fail. The XMLA error message read "Cannot set read-only node: CreatedTimestamp" or similar. In comparing the XMLA generated with by the Deployment Wizard with that generated by my code, these read-only nodes were missing, so clearly I just needed to strip them out. This was easily achieved using XPath to find the relevant XML nodes, of which I show one example below: foreach (XmlNode node in rootNode.SelectNodes("//ns1:CreatedTimestamp", nsManager)) { node.ParentNode.RemoveChild(node); } Now we need to change the database name in both the ID and Name nodes using code such as: XmlNode databaseID = xmlaCommand.SelectSingleNode("//ns1:Database/ns1:ID", nsManager); if (databaseID != null) databaseID.InnerText = olapDatabaseName; Finally we need to change the connection string to point at the relevant data mart. Again this is easily achieved using XPath to search for the relevant nodes and then replace the content of the node with the new name or connection string. XmlNode connectionStringNode = xmlaCommand.SelectSingleNode("//ns1:DataSources/ns1:DataSource/ns1:ConnectionString", nsManager); if (connectionStringNode != null) { connectionStringNode.InnerText = Dts.Connections["SourceDataMart"].ConnectionString; } Finally we need to perform the deployment using the Execute XMLA command and check the returned XmlaResultCollection for errors before setting the Dts.TaskResult. XmlaResultCollection oResults = svr.Execute(xmlaCommand.InnerXml);  // check for errors during deployment foreach (Microsoft.AnalysisServices.XmlaResult oResult in oResults) { foreach (Microsoft.AnalysisServices.XmlaMessage oMessage in oResult.Messages) { if ((oMessage.GetType().Name == "XmlaError")) { FireError(oMessage.Description); HadError = true; } } } If you are not familiar with XML programming, all this may all seem a bit daunting, but perceiver as the sample code is pretty short. If you would like the script to process the OLAP database, simply uncomment the lines in the vicinity of Process method. Of course, you can extend the script to perform your own custom processing and to even synchronize the database to a front-end server. Personally, I like to keep the deployment and processing separate as the code can become overly complex for support staff.If you want to know more, come see my session at the forthcoming SQLBits conference.

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• Silverlight for Everyone!!

  - by subodhnpushpak

  Someone asked me to compare Silverlight / HTML development. I realized that the question can be answered in many ways: Below is the high level comparison between a HTML /JavaScript client and Silverlight client and why silverlight was chosen over HTML / JavaScript client (based on type of users and major functionalities provided): 1. For end users Browser compatibility Silverlight is a plug-in and requires installation first. However, it does provides consistent look and feel across all browsers. For HTML / DHTML, there is a need to tweak JavaScript for each of the browser supported. In fact, tags like <span> and <div> works differently on different browser / version. So, HTML works on most of the systems but also requires lot of efforts coding-wise to adhere to all standards/ browsers / versions. Out of browser support No support in HTML. Third party tools like  Google gears offers some functionalities but there are lots of issues around platform and accessibility. Out of box support for out-of-browser support. provides features like drag and drop onto application surface. Cut and copy paste in HTML HTML is displayed in browser; which, in turn provides facilities for cut copy and paste. Silverlight (specially 4) provides rich features for cut-copy-paste along with full control over what can be cut copy pasted by end users and .advanced features like visual tree printing. Rich user experience HTML can provide some rich experience by use of some JavaScript libraries like JQuery. However, extensive use of JavaScript combined with various versions of browsers and the supported JavaScript makes the solution cumbersome. Silverlight is meant for RIA experience. User data storage on client end In HTML only small amount of data can be stored that too in cookies. In Silverlight large data may be stored, that too in secure way. This increases the response time. Post back In HTML / JavaScript the post back can be stopped by use of AJAX. Extensive use of AJAX can be a bottleneck as browser stack is used for the calls. Both look and feel and data travel over network.                           In Silverlight everything run the client side. Calls are made to server ONLY for data; which also reduces network traffic in long run. 2. For Developers Coding effort HTML / JavaScript can take considerable amount to code if features (requirements) are rich. For AJAX like interfaces; knowledge of third party kits like DOJO / Yahoo UI / JQuery is required which has steep learning curve. ASP .Net coding world revolves mostly along <table> tags for alignments whereas most popular tools provide <div> tags; which requires lots of tweaking. AJAX calls can be a bottlenecks for performance, if the calls are many. In Silverlight; coding is in C#, which is managed code. XAML is also very intuitive and Blend can be used to provide look and feel. Event handling is much clean than in JavaScript. Provides for many clean patterns like MVVM and composable application. Each call to server is asynchronous in silverlight. AJAX is in built into silverlight. Threading can be done at the client side itself to provide for better responsiveness; etc. Debugging Debugging in HTML / JavaScript is difficult. As JavaScript is interpreted; there is NO compile time error handling. Debugging in Silverlight is very helpful. As it is compiled; it provides rich features for both compile time and run time error handling. Multi -targeting browsers HTML / JavaScript have different rendering behaviours in different browsers / and their versions. JavaScript have to be written to sublime the differences in browser behaviours. Silverlight works exactly the same in all browsers and works on almost all popular browser. Multi-targeting desktop No support in HTML / JavaScript Silverlight is very close to WPF. Bot the platform may be easily targeted while maintaining the same source code. Rich toolkit HTML /JavaScript have limited toolkit as controls Silverlight provides a rich set of controls including graphs, audio, video, layout, etc. 3. For Architects Design Patterns Silverlight provides for patterns like MVVM (MVC) and rich (fat)  client architecture. This segregates the "separation of concern" very clearly. Client (silverlight) does what it is expected to do and server does what it is expected of. In HTML / JavaScript world most of the processing is done on the server side. Extensibility Silverlight provides great deal of extensibility as custom controls may be made. Extensibility is NOT restricted by browser but by the plug-in silverlight runs in. HTML / JavaScript works in a certain way and extensibility is generally done on the server side rather than client end. Client side is restricted by the limitations of the browser. Performance Silverlight provides localized storage which may be used for cached data storage. this reduces the response time. As processing can be done on client side itself; there is no need for server round trips. this decreases the round about time. Look and feel of the application is downloaded ONLY initially, afterwards ONLY data is fetched form the server. Security Silverlight is compiled code downloaded as .XAP; As compared to HTML / JavaScript, it provides more secure sandboxed approach. Cross - scripting is inherently prohibited in silverlight by default. If proper guidelines are followed silverlight provides much robust security mechanism as against HTML / JavaScript world. For example; knowing server Address in obfuscated JavaScript is easier than a compressed compiled obfuscated silverlight .XAP file. Some of these like (offline and Canvas support) will be available in HTML5. However, the timelines are not encouraging at all. According to Ian Hickson, editor of the HTML5 specification, the specification to reach the W3C Candidate Recommendation stage during 2012, and W3C Recommendation in the year 2022 or later. see http://en.wikipedia.org/wiki/HTML5 for details. The above is MY opinion. I will love to hear yours; do let me know via comments. Technorati Tags: Silverlight

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• Service Broker, not ETL

  - by jamiet

  I have been very quiet on this blog of late and one reason for that is I have been very busy on a client project that I would like to talk about a little here. The client that I have been working for has a website that runs on a distributed architecture utilising a messaging infrastructure for communication between different endpoints. My brief was to build a system that could consume these messages and produce analytical information in near-real-time. More specifically I basically had to deliver a data warehouse however it was the real-time aspect of the project that really intrigued me. This real-time requirement meant that using an Extract transformation, Load (ETL) tool was out of the question and so I had no choice but to write T-SQL code (i.e. stored-procedures) to process the incoming messages and load the data into the data warehouse. This concerned me though – I had no way to control the rate at which data would arrive into the system yet we were going to have end-users querying the system at the same time that those messages were arriving; the potential for contention in such a scenario was pretty high and and was something I wanted to minimise as much as possible. Moreover I did not want the processing of data inside the data warehouse to have any impact on the customer-facing website. As you have probably guessed from the title of this blog post this is where Service Broker stepped in! For those that have not heard of it Service Broker is a queuing technology that has been built into SQL Server since SQL Server 2005. It provides a number of features however the one that was of interest to me was the fact that it facilitates asynchronous data processing which, in layman’s terms, means the ability to process some data without requiring the system that supplied the data having to wait for the response. That was a crucial feature because on this project the customer-facing website (in effect an OLTP system) would be calling one of our stored procedures with each message – we did not want to cause the OLTP system to wait on us every time we processed one of those messages. This asynchronous nature also helps to alleviate the contention problem because the asynchronous processing activity is handled just like any other task in the database engine and hence can wait on another task (such as an end-user query). Service Broker it was then! The stored procedure called by the OLTP system would simply put the message onto a queue and we would use a feature called activation to pick each message off the queue in turn and process it into the warehouse. At the time of writing the system is not yet up to full capacity but so far everything seems to be working OK (touch wood) and crucially our users are seeing data in near-real-time. By near-real-time I am talking about latencies of a few minutes at most and to someone like me who is used to building systems that have overnight latencies that is a huge step forward! So then, am I advocating that you all go out and dump your ETL tools? Of course not, no! What this project has taught me though is that in certain scenarios there may be better ways to implement a data warehouse system then the traditional “load data in overnight” approach that we are all used to. Moreover I have really enjoyed getting to grips with a new technology and even if you don’t want to use Service Broker you might want to consider asynchronous messaging architectures for your BI/data warehousing solutions in the future. This has been a very high level overview of my use of Service Broker and I have deliberately left out much of the minutiae of what has been a very challenging implementation. Nonetheless I hope I have caused you to reflect upon your own approaches to BI and question whether other approaches may be more tenable. All comments and questions gratefully received! Lastly, if you have never used Service Broker before and want to kick the tyres I have provided below a very simple “Service Broker Hello World” script that will create all of the objects required to facilitate Service Broker communications and then send the message “Hello World” from one place to anther! This doesn’t represent a “proper” implementation per se because it doesn’t close down down conversation objects (which you should always do in a real-world scenario) but its enough to demonstrate the capabilities! @Jamiet ----------------------------------------------------------------------------------------------- /*This is a basic Service Broker Hello World app. Have fun! -Jamie */ USE MASTER GO CREATE DATABASE SBTest GO --Turn Service Broker on! ALTER DATABASE SBTest SET ENABLE_BROKER GO USE SBTest GO -- 1) we need to create a message type. Note that our message type is -- very simple and allowed any type of content CREATE MESSAGE TYPE HelloMessage VALIDATION = NONE GO -- 2) Once the message type has been created, we need to create a contract -- that specifies who can send what types of messages CREATE CONTRACT HelloContract (HelloMessage SENT BY INITIATOR) GO --We can query the metadata of the objects we just created SELECT * FROM   sys.service_message_types WHERE name = 'HelloMessage'; SELECT * FROM   sys.service_contracts WHERE name = 'HelloContract'; SELECT * FROM   sys.service_contract_message_usages WHERE  service_contract_id IN (SELECT service_contract_id FROM sys.service_contracts WHERE name = 'HelloContract') AND        message_type_id IN (SELECT message_type_id FROM sys.service_message_types WHERE name = 'HelloMessage'); -- 3) The communication is between two endpoints. Thus, we need two queues to -- hold messages CREATE QUEUE SenderQueue CREATE QUEUE ReceiverQueue GO --more querying metatda SELECT * FROM sys.service_queues WHERE name IN ('SenderQueue','ReceiverQueue'); --we can also select from the queues as if they were tables SELECT * FROM SenderQueue   SELECT * FROM ReceiverQueue   -- 4) Create the required services and bind them to be above created queues CREATE SERVICE Sender   ON QUEUE SenderQueue CREATE SERVICE Receiver   ON QUEUE ReceiverQueue (HelloContract) GO --more querying metadata SELECT * FROM sys.services WHERE name IN ('Receiver','Sender'); -- 5) At this point, we can begin the conversation between the two services by -- sending messages DECLARE @conversationHandle UNIQUEIDENTIFIER DECLARE @message NVARCHAR(100) BEGIN   BEGIN TRANSACTION;   BEGIN DIALOG @conversationHandle         FROM SERVICE Sender         TO SERVICE 'Receiver'         ON CONTRACT HelloContract WITH ENCRYPTION=OFF   -- Send a message on the conversation   SET @message = N'Hello, World';   SEND  ON CONVERSATION @conversationHandle         MESSAGE TYPE HelloMessage (@message)   COMMIT TRANSACTION END GO --check contents of queues SELECT * FROM SenderQueue   SELECT * FROM ReceiverQueue   GO -- Receive a message from the queue RECEIVE CONVERT(NVARCHAR(MAX), message_body) AS MESSAGE FROM ReceiverQueue GO --If no messages were received and/or you can't see anything on the queues you may wish to check the following for clues: SELECT * FROM sys.transmission_queue -- Cleanup DROP SERVICE Sender DROP SERVICE Receiver DROP QUEUE SenderQueue DROP QUEUE ReceiverQueue DROP CONTRACT HelloContract DROP MESSAGE TYPE HelloMessage GO USE MASTER GO DROP DATABASE SBTest GO

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• CodePlex Daily Summary for Wednesday, May 19, 2010

  CodePlex Daily Summary for Wednesday, May 19, 2010New Projects3FD - Framework For Fast Development: This is a C++ framework that provides a solid error handling structure, garbage collection, multi-threading and portability between compilers. The ...ali test project: test projectAttribute Builder: The Attribute Builder builds an attribute from a lambda expression because it can.BDK0008: it is a food lovers websitecgdigest: cg digest template for non-profit orgCokmez: Bilmuh cokmez duyuru sistemiDot Game: It is a dot game that our Bangladeshi people used to play at their childhood time and their last time when they are poor for working.ESRI Javascript .NET Integration: Visual Studio project that shows how to integrate the Esri Javascript API with .NET Exchange 2010 RBAC Editor (RBAC GUI): Exchange 2010 RBAC Editor (RBAC GUI) Developed in C# and using Powershell behind the scenes RBAC tool to simplfy RBAC administrationFile Validator (Validador de Archivos): Componente que permite realizar la validación de archivos (txt, imagenes, PDF, etc) actualmente solo tiene implementado la parte de los txt, permit...Grip 09 Lab4: GripjPageFlipper: This is a wonderful implementation of page flipper entirely based on HTML 5 <canvas> tag. It means that it can work in any browser that supports HT...Main project: Index bird families and associated species. Malware Analysis and Can Handler: MACH is a tool to organize and catalog your malware analysis canned responses, and to track the topic response lifecycle for forum experts.Perf Web: Performance team web sitePiPiBugNet: PiPiBugNet是一套全新的开源Bug管理系统。 PiPiBugNet代码基于ASP.NET 2.0平台开发，编程语言为C#。 PiPiBugNet界面基于Ext JS设计，提供了极佳的用户体验。RemoteDesktop: integrated remote console, desktop and chat utilityRuneScape emulation done right.: RuneScape emulator.Sandkasten: SandkastenSilverlight Metro Theme: Metro Theme for Silverlight.Silverlight Stereoscopy: Stereoscopy with Silverlight.Twitivia: Twitivia is an online trivia service that runs through twitter and is being used as an example set of projects. C#, MVC, Windows Services, Linq ...XPool: A simple school project.New ReleasesDot Game: 'Dot Game' first release: Dot Game first release This is the 'Dot Game' first release.DotNetNuke® Store: 02.01.35: What's New in this release? Bugs corrected: - Fixed a resource for the header in the Category list of the Store Admin module. - Added several test...ESRI Javascript .NET Integration: Map search results in a DataView: Visual Studio 2010 example showing how to pass Map results back to ASP.NET for use in a DataView.Exchange 2010 RBAC Editor (RBAC GUI): RBAC Editor: This binary is still beta (0.0.9.1) but in most case it's very stableExtending C# editor - Outlining, classification: first revision: a couple of bug has been eliminated, performance improvementFloe IRC Client: Floe IRC Client 2010-05 R6: Corrected bug where text would be unexpectedly copied to the clipboard.Floe IRC Client: Floe IRC Client 2010-05 R7: - Fixed bug where text would show up in a query window with someone if they said something on a channel that you are both present on.Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.0.9 GA released: Hi, Today we have released the final version of Visifire v3.0.9 which contains the following enhancements: * Two new properties ActualAxisMin...Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.5.2 GA Released: Hi, Today we have released the final version of Visifire v3.5.2 which contains the following enhancements: Two new properties ActualAxisMinimum a...HB Batch Encoder Mk 2: HB Batch Encoder Mk2 v1.02: Added .mov support.jPageFlipper: jPageFlipper 0.9: This is an initial community preview of jPageFlipper. It's not ready for production usage but has almost all functionality implemented.linq.js - LINQ for JavaScript: ver 2.1.0.0: Add Class Dictionary Lookup Grouping OrderedEnumerable Add Method ToDictionary MemoizeAll Share Let Add Overload ...Microsoft Research Biology Extension for Excel: MSR Biology Extension for Excel - M9: M9 Release includes the following updates to the previous release: > Import / Export support from Excel for multiple file formats > Bug fixes and ...Nifty CSharp Tools: Event Watcher: Event Watcher!Paint.NET Bulk Image Processor: Paint.NET Bulk Image Processor v1.0: This is the initial release of the Paint.NET Bulk Image processor plugin. All feedback is welcome.PiPiBugNet: PiPiBugNet架构设计: PiPiBugNet架构设计，未包含功能实现RuneScape emulation done right.: rc0: Release cantidate 0.Rx Contrib: V1.6: Adding CCR queue as adapter for the ReactiveQueue credits goes to Yuval Mazor http://blogs.microsoft.co.il/blogs/yuvmaz/Silverlight Metro Theme: Silverlight Metro Theme Alpha 1: Silverlight Metro Theme Alpha 1Silverlight Stereoscopy: Silverlight Stereoscopy Alpha 1: Silverlight Stereoscopy Alpha 20100518Stratosphere: Stratosphere 1.0.6.0: Introduced support for batch put Introduced Support for conditional updates and consistent read Added support for select conditions Brought t...VCC: Latest build, v2.1.30518.0: Automatic drop of latest buildVideo Downloader: Example Program - 1.1: Example Program showing the features of the DLL and what can be achieved using it. For DLL Version 1.1.Video Downloader: Version 1.1: Version 1.1 See Home Page for usage and more information regarding new features. Please remember changes at You-Tube can prevent this software from...WatchersNET.TagCloud: WatchersNET.TagCloud 01.06.00: Whats New New Tag Mode: Show Tags from Ventrian.com NewsArticles Module New Tag Mode: Show Tags from Ventrian.com SimpleGallery Module Hyperlin...Windows Double Explorer: WDE v0.4: -optimization -switch to new vst2010 -viewer close now by pressing escape -reorder tabs -send selected fullname or shortnames via email (eye button...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesPHPExcelASP.NETMost Active Projectspatterns & practices – Enterprise LibraryRawrPHPExcelGMap.NET - Great Maps for Windows Forms & PresentationCustomer Portal Accelerator for Microsoft Dynamics CRMBlogEngine.NETWindows Azure Command-line Tools for PHP DevelopersCassiniDev - Cassini 3.5/4.0 Developers EditionSQL Server PowerShell ExtensionsFluent Ribbon Control Suite

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• Is Financial Inclusion an Obligation or an Opportunity for Banks?

  - by tushar.chitra

  Why should banks care about financial inclusion? First, the statistics, I think this will set the tone for this blog post. There are close to 2.5 billion people who are excluded from the banking stream and out of this, 2.2 billion people are from the continents of Africa, Latin America and Asia (McKinsey on Society: Global Financial Inclusion). However, this is not just a third-world phenomenon. According to Federal Deposit Insurance Corp (FDIC), in the US, post 2008 financial crisis, one family out of five has either opted out of the banking system or has been moved out (American Banker). Moving this huge unbanked population into mainstream banking is both an opportunity and a challenge for banks. An obvious opportunity is the significant untapped customer base that banks can target, so is the positive brand equity a bank can build by fulfilling its social responsibilities. Also, as banks target the cost-conscious unbanked customer, they will be forced to look at ways to offer cost-effective products and services, necessitating technology upgrades and innovations. However, cost is not the only hurdle in increasing the adoption of banking services. The potential users need to be convinced of the benefits of banking and banks will also face stiff competition from unorganized players. Finally, the banks will have to believe in the viability of this business opportunity, and not treat financial inclusion as an obligation. In what ways can banks target the unbanked For financial inclusion to be a success, banks should adopt innovative business models to develop products that address the stated and unstated needs of the unbanked population and also design delivery channels that are cost effective and viable in the long run. Through business correspondents and facilitators In rural and remote areas, one of the major hurdles in increasing banking penetration is connectivity and accessibility to banking services, which makes last mile inclusion a daunting challenge. To address this, banks can avail the services of business correspondents or facilitators. This model allows banks to establish greater connectivity through a trusted and reliable intermediary. In India, for instance, banks can leverage the local Kirana stores (the mom & pop stores) to service rural and remote areas. With a supportive nudge from the central bank, the commercial banks can enlist these shop owners as business correspondents to increase their reach. Since these neighborhood stores are acquainted with the local population, they can help banks manage the KYC norms, besides serving as a conduit for remittance. Banks also have an opportunity over a period of time to cross-sell other financial products such as micro insurance, mutual funds and pension products through these correspondents. To exercise greater operational control over the business correspondents, banks can also adopt a combination of branch and business correspondent models to deliver financial inclusion. Through mobile devices According to a 2012 world bank report on financial inclusion, out of a world population of 7 billion, over 5 billion or 70% have mobile phones and only 2 billion or 30% have a bank account. What this means for banks is that there is scope for them to leverage this phenomenal growth in mobile usage to serve the unbanked population. Banks can use mobile technology to service the basic banking requirements of their customers with no frills accounts, effectively bringing down the cost per transaction. As I had discussed in my earlier post on mobile payments, though non-traditional players have taken the lead in P2P mobile payments, banks still hold an edge in terms of infrastructure and reliability. Through crowd-funding According to the Crowdfunding Industry Report by Massolution, the global crowdfunding industry raised $2.7 billion in 2012, and is projected to grow to $5.1 billion in 2013. With credit policies becoming tighter and banks becoming more circumspect in terms of loan disbursals, crowdfunding has emerged as an alternative channel for lending. Typically, these initiatives target the unbanked population by offering small loans that are unviable for larger banks. Though a significant proportion of crowdfunding initiatives globally are run by non-banking institutions, banks are also venturing into this space. The next step towards inclusive finance Banks by themselves cannot make financial inclusion a success. There is a need for a whole ecosystem that is supportive of this mission. The policy makers, that include the regulators and government bodies, must be in sync, the IT solution providers must put on their thinking caps to come out with innovative products and solutions, communication channels such as internet and mobile need to expand their reach, and the media and the public need to play an active part. The other challenge for financial inclusion is from the banks themselves. While it is true that financial inclusion will unleash a hitherto hugely untapped market, the normal banking model may be found wanting because of issues such as flexibility, convenience and reliability. The business will be viable only when there is a focus on increasing the usage of existing infrastructure and that is possible when the banks can offer the entire range of products and services to the large number of users of essential banking services. Apart from these challenges, banks will also have to quickly master and replicate the business model to extend their reach to the remotest regions in their respective geographies. They will need to ensure that the transactions deliver a viable business benefit to the bank. For tapping cross-sell opportunities, banks will have to quickly roll-out customized and segment-specific products. The bank staff should be brought in sync with the business plan by convincing them of the viability of the business model and the need for a business correspondent delivery model. Banks, in collaboration with the government and NGOs, will have to run an extensive financial literacy program to educate the unbanked about the benefits of banking. Finally, with the growing importance of retail banking and with many unconventional players eyeing the opportunity in payments and other lucrative areas of banking, banks need to understand the importance of micro and small branches. These micro and small branches can help banks increase their presence without a huge cost burden, provide bankers an opportunity to cross sell micro products and offer a window of opportunity for the large non-banked population to transact without any interference from intermediaries. These branches can also help diminish the role of the unorganized financial sector, such as local moneylenders and unregistered credit societies. This will also help banks build a brand awareness and loyalty among the users, which by itself has a cascading effect on the business operations, especially among the rural and un-banked centers. In conclusion, with the increasingly competitive banking sector facing frequent slowdowns and downturns, the unbanked population presents a huge opportunity for banks to enhance their customer base and fulfill their social responsibility.

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• Is RTD Stateless or Stateful?

  - by [email protected]

  Yes.   A stateless service is one where each request is an independent transaction that can be processed by any of the servers in a cluster.  A stateful service is one where state is kept in a server's memory from transaction to transaction, thus necessitating the proper routing of requests to the right server. The main advantage of stateless systems is simplicity of design. The main advantage of stateful systems is performance. I'm often asked whether RTD is a stateless or stateful service, so I wanted to clarify this issue in depth so that RTD's architecture will be properly understood. The short answer is: "RTD can be configured as a stateless or stateful service." The performance difference between stateless and stateful systems can be very significant, and while in a call center implementation it may be reasonable to use a pure stateless configuration, a web implementation that produces thousands of requests per second is practically impossible with a stateless configuration. RTD's performance is orders of magnitude better than most competing systems. RTD was architected from the ground up to achieve this performance. Features like automatic and dynamic compression of prediction models, automatic translation of metadata to machine code, lack of interpreted languages, and separation of model building from decisioning contribute to achieving this performance level. Because  of this focus on performance we decided to have RTD's default configuration work in a stateful manner. By being stateful RTD requests are typically handled in a few milliseconds when repeated requests come to the same session. Now, those readers that have participated in implementations of RTD know that RTD's architecture is also focused on reducing Total Cost of Ownership (TCO) with features like automatic model building, automatic time windows, automatic maintenance of database tables, automatic evaluation of data mining models, automatic management of models partitioned by channel, geography, etcetera, and hot swapping of configurations. How do you reconcile the need for a low TCO and the need for performance? How do you get the performance of a stateful system with the simplicity of a stateless system? The answer is that you make the system behave like a stateless system to the exterior, but you let it automatically take advantage of situations where being stateful is better. For example, one of the advantages of stateless systems is that you can route a message to any server in a cluster, without worrying about sending it to the same server that was handling the session in previous messages. With an RTD stateful configuration you can still route the message to any server in the cluster, so from the point of view of the configuration of other systems, it is the same as a stateless service. The difference though comes in performance, because if the message arrives to the right server, RTD can serve it without any external access to the session's state, thus tremendously reducing processing time. In typical implementations it is not rare to have high percentages of messages routed directly to the right server, while those that are not, are easily handled by forwarding the messages to the right server. This architecture usually provides the best of both worlds with performance and simplicity of configuration.   Configuring RTD as a pure stateless service A pure stateless configuration requires session data to be persisted at the end of handling each and every message and reloading that data at the beginning of handling any new message. This is of course, the root of the inefficiency of these configurations. This is also the reason why many "stateless" implementations actually do keep state to take advantage of a request coming back to the same server. Nevertheless, if the implementation requires a pure stateless decision service, this is easy to configure in RTD. The way to do it is: Mark every Integration Point to Close the session at the end of processing the message In the Session entity persist the session data on closing the session In the session entity check if a persisted version exists and load it An excellent solution for persisting the session data is Oracle Coherence, which provides a high performance, distributed cache that minimizes the performance impact of persisting and reloading the session. Alternatively, the session can be persisted to a local database. An interesting feature of the RTD stateless configuration is that it can cope with serializing concurrent requests for the same session. For example, if a web page produces two requests to the decision service, these requests could come concurrently to the decision services and be handled by different servers. Most stateless implementation would have the two requests step onto each other when saving the state, or fail one of the messages. When properly configured, RTD will make one message wait for the other before processing.   A Word on Context Using the context of a customer interaction typically significantly increases lift. For example, offer success in a call center could double if the context of the call is taken into account. For this reason, it is important to utilize the contextual information in decision making. To make the contextual information available throughout a session it needs to be persisted. When there is a well defined owner for the information then there is no problem because in case of a session restart, the information can be easily retrieved. If there is no official owner of the information, then RTD can be configured to persist this information.   Once again, RTD provides flexibility to ensure high performance when it is adequate to allow for some loss of state in the rare cases of server failure. For example, in a heavy use web site that serves 1000 pages per second the navigation history may be stored in the in memory session. In such sites it is typical that there is no OLTP that stores all the navigation events, therefore if an RTD server were to fail, it would be possible for the navigation to that point to be lost (note that a new session would be immediately established in one of the other servers). In most cases the loss of this navigation information would be acceptable as it would happen rarely. If it is desired to save this information, RTD would persist it every time the visitor navigates to a new page. Note that this practice is preferred whether RTD is configured in a stateless or stateful manner.  

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• Partner Blog Series: PwC Perspectives - "Is It Time for an Upgrade?"

  - by Tanu Sood

  Is your organization debating their next step with regard to Identity Management? While all the stakeholders are well aware that the one-size-fits-all doesn’t apply to identity management, just as true is the fact that no two identity management implementations are alike. Oracle’s recent release of Identity Governance Suite 11g Release 2 has innovative features such as a customizable user interface, shopping cart style request catalog and more. However, only a close look at the use cases can help you determine if and when an upgrade to the latest R2 release makes sense for your organization. This post will describe a few of the situations that PwC has helped our clients work through. “Should I be considering an upgrade?” If your organization has an existing identity management implementation, the questions below are a good start to assessing your current solution to see if you need to begin planning for an upgrade: Does the current solution scale and meet your projected identity management needs? Does the current solution have a customer-friendly user interface? Are you completely meeting your compliance objectives? Are you still using spreadsheets? Does the current solution have the features you need? Is your total cost of ownership in line with well-performing similar sized companies in your industry? Can your organization support your existing Identity solution? Is your current product based solution well positioned to support your organization's tactical and strategic direction? Existing Oracle IDM Customers: Several existing Oracle clients are looking to move to R2 in 2013. If your organization is on Sun Identity Manager (SIM) or Oracle Identity Manager (OIM) and if your current assessment suggests that you need to upgrade, you should strongly consider OIM 11gR2. Oracle provides upgrade paths to Oracle Identity Manager 11gR2 from SIM 7.x / 8.x as well as Oracle Identity Manager 10g / 11gR1. The following are some of the considerations for migration: Check the end of product support (for Sun or legacy OIM) schedule There are several new features available in R2 (including common Helpdesk scenarios, profiling of disconnected applications, increased scalability, custom connectors, browser-based UI configurations, portability of configurations during future upgrades, etc) Cost of ownership (for SIM customers)\ Customizations that need to be maintained during the upgrade Time/Cost to migrate now vs. waiting for next version If you are already on an older version of Oracle Identity Manager and actively maintaining your support contract with Oracle, you might be eligible for a free upgrade to OIM 11gR2. Check with your Oracle sales rep for more details. Existing IDM infrastructure in place: In the past year and half, we have seen a surge in IDM upgrades from non-Oracle infrastructure to Oracle. If your organization is looking to improve the end-user experience related to identity management functions, the shopping cart style access request model and browser based personalization features may come in handy. Additionally, organizations that have a large number of applications that include ecommerce, LDAP stores, databases, UNIX systems, mainframes as well as a high frequency of user identity changes and access requests will value the high scalability of the OIM reconciliation and provisioning engine. Furthermore, we have seen our clients like OIM's out of the box (OOB) support for multiple authoritative sources. For organizations looking to integrate applications that do not have an exposed API, the Generic Technology Connector framework supported by OIM will be helpful in quickly generating custom connector using OOB wizard. Similarly, organizations in need of not only flexible on-boarding of disconnected applications but also strict access management to these applications using approval flows will find the flexible disconnected application profiling feature an extremely useful tool that provides a high degree of time savings. Organizations looking to develop custom connectors for home grown or industry specific applications will likewise find that the Identity Connector Framework support in OIM allows them to build and test a custom connector independently before integrating it with OIM. Lastly, most of our clients considering an upgrade to OIM 11gR2 have also expressed interest in the browser based configuration feature that allows an administrator to quickly customize the user interface without adding any custom code. Better yet, code customizations, if any, made to the product are portable across the future upgrades which, is viewed as a big time and money saver by most of our clients. Below are some upgrade methodologies we adopt based on client priorities and the scale of implementation. For illustration purposes, we have assumed that the client is currently on Oracle Waveset (formerly Sun Identity Manager).   Integrated Deployment: The integrated deployment is typically where a client wants to split the implementation to where their current IDM is continuing to handle the front end workflows and OIM takes over the back office operations incrementally. Once all the back office operations are moved completely to OIM, the front end workflows are migrated to OIM. Parallel Deployment: This deployment is typically done where there can be a distinct line drawn between which functionality the platforms are supporting. For example the current IDM implementation is handling the password reset functionality while OIM takes over the access provisioning and RBAC functions. Cutover Deployment: A cutover deployment is typically recommended where a client has smaller less complex implementations and it makes sense to leverage the migration tools to move them over immediately. What does this mean for YOU? There are many variables to consider when making upgrade decisions. For most customers, there is no ‘easy’ button. Organizations looking to upgrade or considering a new vendor should start by doing a mapping of their requirements with product features. The recommended approach is to take stock of both the short term and long term objectives, understand product features, future roadmap, maturity and level of commitment from the R&D and build the implementation plan accordingly. As we said, in the beginning, there is no one-size-fits-all with Identity Management. So, arm yourself with the knowledge, engage in industry discussions, bring in business stakeholders and start building your implementation roadmap. In the next post we will discuss the best practices on R2 implementations. We will be covering the Do's and Don't's and share our thoughts on making implementations successful. Meet the Writers: Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years.

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• Creating vCard action result

  - by DigiMortal

  I added support for vCards to one of my ASP.NET MVC applications. I worked vCard support out as very simple and intelligent solution that fits perfectly to ASP.NET MVC applications. In this posting I will show you how to send vCards out as response to ASP.NET MVC request. We need three things: some vCard class, vCard action result, controller method to test vCard action result. Everything is very simple, let’s get hands on. vCard class As first thing we need vCard class. Last year I introduced vCard class that supports also images. Let’s take this class because it is easy to use and some dirty work is already done for us. NB! Take a look at ASP.NET example in the blog posting referred above. We need it later when we close the topic. Now think about how useful blogging and information sharing with others can be. With this class available at public I saved pretty much time now. :) vCardResult As we have vCard it is now time to write action result that we can use in our controllers. Here’s the code. public class vCardResult : ActionResult {     private vCard _card;       protected vCardResult() { }       public vCardResult(vCard card)     {         _card = card;     }       public override void ExecuteResult(ControllerContext context)     {         var response = context.HttpContext.Response;         response.ContentType = "text/vcard";         response.AddHeader("Content-Disposition", "attachment; fileName=" + _card.FirstName + " " + _card.LastName + ".vcf");           var cardString = _card.ToString();         var inputEncoding = Encoding.Default;         var outputEncoding = Encoding.GetEncoding("windows-1257");         var cardBytes = inputEncoding.GetBytes(cardString);           var outputBytes = Encoding.Convert(inputEncoding,                                 outputEncoding, cardBytes);           response.OutputStream.Write(outputBytes, 0, outputBytes.Length);     } } And we are done. Some notes: vCard is sent to browser as downloadable file (user can save or open it with Outlook or any other e-mail client that supports vCards), File name is made of first and last name of contact. Encoding is important because Outlook may not understand vCards otherwise (don’t know if this problem is solved in Outlook 2010). Using vCardResult in controller Now let’s tale a look at simple controller method that accepts person ID and returns vCardResult. public class ContactsController : Controller {       // ... other controller methods ...       public vCardResult vCard(int id)     {         var person = _partyRepository.GetPersonById(id);         var card = new vCard                 {                     FirstName=person.FirstName,                     LastName = person.LastName,                     StreetAddress = person.StreetAddress,                     City = person.City,                     CountryName = person.Country.Name,                       Mobile = person.Mobile,                     Phone = person.Phone,                     Email = person.Email,                 };           return new vCardResult(card);     } } Now you can run Visual Studio and check out how your vCard is moving from your web application to your e-mail client. Conclusion We took old code that worked well with ASP.NET Forms and we divided it into action result and controller method that uses vCard as bridge between our controller and action result. All functionality is located where it should be and we did nothing complex. We wrote only couple of lines of very easy code to achieve our goal. Do you understand now why I love ASP.NET MVC? :)

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