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• Magento Bulk Product Import + Modules Nightmare

  - by mike

  Have 5,000 products in CSV file File has been re-saved as UT8 file in google documents and exported to CSV from excel File loads perfectly with all fields in demo of magento store manager (except we dont want to buy it:) When trying to upload in regular Magento..keep getting error messages on column duplicates....yes we have hundreds of duplicates as the titles of products in fields correspond with different sizes, etc...no way around it Any solutions around this or any open source software similar to store manager that can do the trick. Ready to give up and go to paid solution such as Big Commerce Also, Uploaded a bunch of free modules/keys...of open source bulk import products from magentocommerce but I cant find them anywhere in the main admin panel to use...there is no menu item for them anywhere??

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• Community Programming

  - by James Hill

  Background I just began working for a religious non-profit organization. As with most non-profits, the organization is resource-poor and has no IT department to speak of. In my two months here I've received 20 requests for websites, apps, and internal automation. Many of these 20 requests have merit and would benefit the organization. I'm a .net web developer and as such the open source community is relatively foreign to me... Question For the sake of this question, lets say I'm talking about building a single, large, website. Does software (web based, hopefully) exist that would allow me to post requirements and assets (graphics and CSS) for a site, and then invite programmers to participate in the sites development? As a simple example, I could post the requirements and data for the about us page and an individual would indicate that they could/would fulfill the requirement. Upon completion, they could upload the new source code to the shared repository (github).

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• Antivirus Poses as Windows Security Alert, March Patch

  The campaign's attacks are said to begin when a Web user attempts to visit a WordPress blogger's site. Instead of seeing the intended website, the user is redirected to a site hosting the rogue antivirus. The blogger will see that user's traffic, however, even though they never get to see any actual content. The site performs a phony scan on the user's computer and displays what appear to be existing Trojans found on the computer. In an attempt to look authentic, the rogue antivirus software carries the appearance of a typical Windows Explorer window and also employs a Windows Security Ale...

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• What to call objects that may delete cached data to meet memory constraints?

  - by Brent

  I'm developing some cross-platform software which is intended to run on mobile devices. Both iOS and Android provide low memory warnings. I plan to make a wrapper class that will free cached resources (like textures) when low memory warnings are issued (assuming the resource is not in use). If the resource returns to use, it'll re-cache it, etc... I'm trying to think of what this is called. In .Net, it's similar to a "weak reference" but that only really makes sense when dealing with garbage collection, and since I'm using c++ and shared_ptr, a weak reference already has a meaning which is distinct from the one I'm thinking of. There's also the difference that this class will be able to rebuild the cache when needed. What is this pattern/whatever is called? Edit: Feel free to recommend tags for this question.

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• Oracle Keeps Growing Partner Certifications with Addition of McAfee

  - by Ted Davis

  Viruses stink. Whether it’s the common cold virus, Goatpox virus – yes it exists -- or a computer virus, you name it, viruses stink. When it comes to our computer server infrastructure we all want to make sure our servers are secure from any malware out there. Additionally, installation of anti-virus software is a requirement by many governments and for many enterprises both large and small. Because of the growth of Oracle Linux in their customer base, McAfee recently certified their “McAfee VirusScan Enterprise for Linux” on Oracle Linux.  It delivers always-on, real-time anti-virus protection for Linux environments. Its unique, Linux-based on-access scanner constantly monitors the system for potential attacks. While there have been few viruses found on Linux, you can now feel secure running Oracle Linux in your infrastructure with McAfee on top. We are happy to introduce McAfee into the Oracle Linux family of certified applications. 

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• How do I get a Netgear WNDA3100V2 working?

  - by Michal

  I have Ubuntu 11.10 on my desktop. A month ago I bought Linksys AE1000 adapter,I did not check that it's not working on Ubuntu and because I've lost receipt I'm stuck with it. Last week I bought Netgear adapter and this time I did check and it meant to be plug an play but it was not. I have checked many forums and managed to install software, system does sees adapter but it's not connecting to network. I have found that it may not like WPA so I have created my own password-letters and digits,no spaces-still nothing.I don't understand why. This is my next attempt with Linux and I'm not with IT background so it takes time and research before I can resolve something but I really want to learn. I so wish to learn on Ubuntu.One day, I've checked Fedora16 and my old Linksys AE1000 worked without any instalations.

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• Cyclic Dependencies.

  - by PhilCK

  Are cyclic dependencies a common thing in games dev? I ask as I keep getting into situation where I'm using and have been told more than once that they should be avoided. I am wondering if this is just a what people say as a general rule of thumb in the software development business. and that the nature of game programming produces such dependencies. // Foo #include <Bar.hpp> class Foo { bar& m_bar; }; and // Bar class Foo; class Bar { Foo* m_foo; }; I do this alot in Ruby, but dynamic languages are more forgiving in this instance, where as static ones, not so much.

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• Developing a php system that tracks other websites analytics

  - by CodeCrack

  I want to develop a PHP website feature where users sign up, get a javascript snippet code that display an image on their site, and let's me track the number of visitors, unique hits, clicks and average visitor duration on their page. Is that something that should be done with some open source analytic software such as http://piwik.org/ or it's pretty doable on your own? If I had to do it myself from scratch, I would use image/pixel as a way to track the visit, drop a cookie with javascript snippet to track uniques, track clicks based on image click and redirect, and not sure about the bounce rate. Any thoughts or opinions are welcome.

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• Debian Stable vs Ubuntu LTS for Server?

  - by Kevin

  Quick question: Which is a better platform for a professional use server? Debian Stable or Ubuntu LTS? The third party software we plan to use, works on both. Which one is better on it own merits? Take into account things like the kernel (Ubuntu for example has its own custom kernel for servers), and other Ubuntu specific customizations. I keep switching back and forth, and I need to decide so I can recommend one or the other to a client. Right now, I think I am going to choose Debian Stable. Recently, I have had Ubuntu Server Edition 10.04.1 have a few strange issues... I have Ubuntu setup to do automatic updates via a simple script, and every few months or so, libapache2-mod-php5 gets removed because of conflicting packages... Thereby causing me to loose the php function of the web server. Debian Stable has not done anything like this.

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• Is there such a thing as too much experience?

  - by sunpech

  For modern software developers in today's world, is there such a thing as having too much experience with a certain technology or programming language? To a recruiter, interviewer, or company hiring-- could there often be cases where a particular candidate has so much experience in a certain area or technology where it works against the candidate to being hired? I'm not talking about cases where a senior developer is applying for an entry-level developer position, and has a lot of experience in that sense. Nor am I talking about cases where a candidate is outright lying (e.g. 20+ years experience with Ruby on Rails). I've overheard this in conversations between hiring managers/developers during happy hours, yet I'm not quite sure I fully understand what they mean.

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• Subterranean IL: Generics and array covariance

  - by Simon Cooper

  Arrays in .NET are curious beasts. They are the only built-in collection types in the CLR, and SZ-arrays (single dimension, zero-indexed) have their own commands and IL syntax. One of their stranger properties is they have a kind of built-in covariance long before generic variance was added in .NET 4. However, this causes a subtle but important problem with generics. First of all, we need to briefly recap on array covariance. SZ-array covariance To demonstrate, I'll tweak the classes I introduced in my previous posts: public class IncrementableClass { public int Value; public virtual void Increment(int incrementBy) { Value += incrementBy; } } public class IncrementableClassx2 : IncrementableClass { public override void Increment(int incrementBy) { base.Increment(incrementBy); base.Increment(incrementBy); } } In the CLR, SZ-arrays of reference types are implicitly convertible to arrays of the element's supertypes, all the way up to object (note that this does not apply to value types). That is, an instance of IncrementableClassx2[] can be used wherever a IncrementableClass[] or object[] is required. When an SZ-array could be used in this fashion, a run-time type check is performed when you try to insert an object into the array to make sure you're not trying to insert an instance of IncrementableClass into an IncrementableClassx2[]. This check means that the following code will compile fine but will fail at run-time: IncrementableClass[] array = new IncrementableClassx2[1]; array[0] = new IncrementableClass(); // throws ArrayTypeMismatchException These checks are enforced by the various stelem* and ldelem* il instructions in such a way as to ensure you can't insert a IncrementableClass into a IncrementableClassx2[]. For the rest of this post, however, I'm going to concentrate on the ldelema instruction. ldelema This instruction pops the array index (int32) and array reference (O) off the stack, and pushes a pointer (&) to the corresponding array element. However, unlike the ldelem instruction, the instruction's type argument must match the run-time array type exactly. This is because, once you've got a managed pointer, you can use that pointer to both load and store values in that array element using the ldind* and stind* (load/store indirect) instructions. As the same pointer can be used for both input and output to the array, the type argument to ldelema must be invariant. At the time, this was a perfectly reasonable restriction, and maintained array type-safety within managed code. However, along came generics, and with it the constrained callvirt instruction. So, what happens when we combine array covariance and constrained callvirt? .method public static void CallIncrementArrayValue() { // IncrementableClassx2[] arr = new IncrementableClassx2[1] ldc.i4.1 newarr IncrementableClassx2 // arr[0] = new IncrementableClassx2(); dup newobj instance void IncrementableClassx2::.ctor() ldc.i4.0 stelem.ref // IncrementArrayValue<IncrementableClass>(arr, 0) // here, we're treating an IncrementableClassx2[] as IncrementableClass[] dup ldc.i4.0 call void IncrementArrayValue<class IncrementableClass>(!!0[],int32) // ... ret } .method public static void IncrementArrayValue<(IncrementableClass) T>( !!T[] arr, int32 index) { // arr[index].Increment(1) ldarg.0 ldarg.1 ldelema !!T ldc.i4.1 constrained. !!T callvirt instance void IIncrementable::Increment(int32) ret } And the result: Unhandled Exception: System.ArrayTypeMismatchException: Attempted to access an element as a type incompatible with the array. at IncrementArrayValue[T](T[] arr, Int32 index) at CallIncrementArrayValue() Hmm. We're instantiating the generic method as IncrementArrayValue<IncrementableClass>, but passing in an IncrementableClassx2[], hence the ldelema instruction is failing as it's expecting an IncrementableClass[]. On features and feature conflicts What we've got here is a conflict between existing behaviour (ldelema ensuring type safety on covariant arrays) and new behaviour (managed pointers to object references used for every constrained callvirt on generic type instances). And, although this is an edge case, there is no general workaround. The generic method could be hidden behind several layers of assemblies, wrappers and interfaces that make it a requirement to use array covariance when calling the generic method. Furthermore, this will only fail at runtime, whereas compile-time safety is what generics were designed for! The solution is the readonly. prefix instruction. This modifies the ldelema instruction to ignore the exact type check for arrays of reference types, and so it lets us take the address of array elements using a covariant type to the actual run-time type of the array: .method public static void IncrementArrayValue<(IncrementableClass) T>( !!T[] arr, int32 index) { // arr[index].Increment(1) ldarg.0 ldarg.1 readonly. ldelema !!T ldc.i4.1 constrained. !!T callvirt instance void IIncrementable::Increment(int32) ret } But what about type safety? In return for ignoring the type check, the resulting controlled mutability pointer can only be used in the following situations: As the object parameter to ldfld, ldflda, stfld, call and constrained callvirt instructions As the pointer parameter to ldobj or ldind* As the source parameter to cpobj In other words, the only operations allowed are those that read from the pointer; stind* and similar that alter the pointer itself are banned. This ensures that the array element we're pointing to won't be changed to anything untoward, and so type safety within the array is maintained. This is a typical example of the maxim that whenever you add a feature to a program, you have to consider how that feature interacts with every single one of the existing features. Although an edge case, the readonly. prefix instruction ensures that generics and array covariance work together and that compile-time type safety is maintained. Tune in next time for a look at the .ctor generic type constraint, and what it means.

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• Welcome to new blog!! Agile.NAV

  - by ssmantha

  I am quite ecstatic to announce a new blog, to which I am also a co-author. http://agilenav.wordpress.com. Agile.NAV brings in a vast amount of information of the work I did together with my colleague on bringing Microsoft Dynamics NAV under the hood of Team Foundation Server. For the past couple of years we have been working on creating development tools (more on integration side) for Microsoft Dynamics NAV which includes, Version Control, Automated Build system and our new automation testing integration with Dynamics NAV 2013. To start of with we got very good initial responses from community’s distinguished members like Luc van Vugt (see here). The idea is to drive the shift in mind-set for the Microsoft Dynamics NAV developer community. We share the same passion as people like Luc, about creating software in a professional manner.

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• Literature in programming and computer science

  - by Peter Turner

  I hope, gentle programmers, that you'll forgive me for not asking a "Soft Question" on theoreticalCS.SE and asking this here. It has recently come to my attention that bigendian came from Jonathan Swift's Gulliver's Travels. I was pretty surprised when listening to the book on my commute to hear something I'd only heard before in Comp Sci / Engineering classes. I thought it was some sort of nouveau-politically incorrect piece of holdover jargon like Master and Slave drives or Polish Notation. Are there any other incidents, not of politically incorrect jargon, but of literature influencing aspects of computers, programming or software development?

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• Where to find clients who are willing to pay top dollar for highly reliable code?

  - by Robin Green

  I'm looking to find clients who are willing to pay a premium above usual contractor rates, for software that is developed with advanced tools and techniques to eliminate certain classes of bugs. However, I have little experience of contracting, and relatively few contacts. It's important to state that the kind of tools and techniques I'm thinking of (e.g. formal verification) are used commercially extremely rarely, as far as I'm aware. There is kind of a continuum of approaches to higher reliability, with basic testing and basic static typing at one end and full-blown formal verification at the other, but the methods I'm thinking of are towards the latter end of the spectrum.

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• How and why to create -dbg, -dev, -doc packages?

  - by Nico

  I'm writing an Ubuntu package for a package which essentially provides a number of libraries and headers which then be used to build other software. The package also breaks up in smaller subpackages which are interdependent; in this sense the package is quite similar to boost. I noticed that packages like boost provide [...] libboost-dbg libboost-dev libboost-doc [...] libboost-all-dev [...] but nothing that goes by the name boost or libboost. What is the idea behind this? What are the purposes of the -dbg, -dev, and -doc packages? Are there any instructions provided on how to write build files for those packages?

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• "Yes, but that's niche."

  - by Geertjan

  JavaOne 2012 has come to an end though it feels like it hasn't even started yet! What happened, time is a weird thing. Too many things to report on. James Gosling's appearance at the JavaOne community keynote was seen, by everyone (which is quite a lot) of people I talked to, as the highlight of the conference. It was interesting that the software for the Duke's Choice Award winning Liquid Robotics that James Gosling is now part of and came to talk about is a Swing application that uses the WorldWind libraries. It was also interesting that James Gosling pointed out to the conference: "There are things you can't do using HTML." That brings me to the wonderful counter argument to the above, which I spend my time running into a lot: "Yes, but that's niche." It's a killer argument, i.e., it kills all discussions completely in one fell swoop. Kind of when you're talking about someone and then this sentence drops into the conversation: "Yes, but she's got cancer now." Here's one implementation of "Yes, but that's niche": Person A: All applications are moving to the web, tablet, and mobile phone. That's especially true now with HTML5, which is going to wipe away everything everywhere and all applications are going to be browser based. Person B: What about air traffic control applications? Will they run on mobile phones too? And do you see defence applications running in a browser? Don't you agree that there are multiple scenarios imaginable where the Java desktop is the optimal platform for running applications? Person A: Yes, but that's niche. Here's another implementation, though it contradicts the above [despite often being used by the same people], since JavaFX is a Java desktop technology: Person A: Swing is dead. Everyone is going to be using purely JavaFX and nothing else. Person B: Does JavaFX have a docking framework and a module system? Does it have a plugin system?  These are some of the absolutely basic requirements of Java desktop software once you get to high end systems, e.g., banks, defence force, oil/gas services. Those kinds of applications need a web browser and so they love the JavaFX WebView component and they also love the animated JavaFX charting components. But they need so much more than that, i.e., an application framework. Aren't there requirements that JavaFX isn't meeting since it is a UI toolkit, just like Swing is a UI toolkit, and what they have in common is their lack, i.e., natively, of any kind of application framework? Don't people need more than a single window and a monolithic application structure? Person A: Yes, but that's niche. In other words, anything that doesn't fit within the currently dominant philosophy is "niche", for no other reason than that it doesn't fit within the currently dominant philosophy... regardless of the actual needs of real developers. Saying "Yes, but that's niche", kills the discussion completely, because it relegates one side of the conversation to the arcane and irrelevant corners of the universe. You're kind of like Cobol now, as soon as "Yes, but that's niche" is said. What's worst about "Yes, but that's niche" is that it doesn't enter into any discussion about user requirements, i.e., there's so few that need this particular solution that we don't even need to talk about them anymore. Note, of course, that I'm not referring specifically or generically to anyone or anything in particular. Just picking up from conversations I've picked up on as I was scurrying around the Hilton's corridors while looking for the location of my next presentation over the past few days. It does, however, mean that there were people thinking "Yes, but that's niche" while listening to James Gosling pointing out that HTML is not the be-all and end-all of absolutely everything. And so this all leaves me wondering: How many applications must be part of a niche for the niche to no longer be a niche? And what if there are multiple small niches that have the same requirements? Don't all those small niches together form a larger whole, one that should be taken seriously, i.e., a whole that is not a niche?

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• TechEd 2010 Day 1 Recap

  Weve teamed up with Habitat For Humanity to build a new home for a deserving family in New Orleans. The wall raising ceremony for the home will be this Friday, June 11th. If youre at TechEd and would like to help then come by the DevExpress booth on Aisle 2600 at Booth 13 and let us know. Day 1 is almost over here at TechEd 2010 in New Orleans and it was a busy day. Microsoft has combined the IT and Software crowd so there are plenty of attendees. The first day was filled with plenty of questions...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Ubuntu 12.10 AMD/Intel Hybrid Graphics not working

  - by Marian Lux

  On Ubuntu 12.04 my Sony Vaio VPCSE with Intel® HD Graphics 3000 and AMD Radeon™ HD 6630M worked fine with the Catalyst Control Center version 12.6. Also the switching between integrated and discrete graphic card was working. In both cases, I followed this tutorial. But it is not working on Ubuntu 12.10. I tested the tutorial with the Catalyst Control Center from the Ubuntu Software Center, the version 12.8 and version 12.9. Always the same problem: After installation process I am able to boot in the login-screen. But after entering the password for my username, only the background-image appears. Unity seems not to be starting. I am only able to reach the context-menu by right clicking the mouse button. I also tried his fix, but is also does not work for me. Any ideas what to do to fix this problem?

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• Annual Review: what hard data should a developer bring?

  - by sunpech

  Many companies have annual reviews for their employees. I've heard that it's generally a good idea to muster up some hard data to analyze and bring to the review. The better the data, the better the chances to help support a promotion or raise. What I mean by hard data, are tangible numbers-- something that can be measured and/or calculated. Obviously data that a developer would have access to. Something intangible would be how beautiful the code a developer has written. I think this would be very hard to measure, nor would upper management care for it. My question is: For a software developer, what kind of hard data should be analyzed and brought to a review to help highlight good work that was done? An example I've been given in the past: The support tickets produced by each project a developer was involved in. Are the numbers low? Are the rate per month getting lower? Etc.

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• Welcome to the BI & Analytics Pulse Blog

  - by jacqueline.coolidge(at)oracle.com

  In this blog, we'll be taking the pulse of the BI and Analytics market.   We get to meet people who involved in every aspect of the market --  customers that push the envelope and use BI in innovative ways, software developers, product managers, and sales teams in the field.  This sparks lots of ideas.  We'll share our experience and ideas and hope to generate discussion on topics that reflect what's going on in the market and where it will go next.  First topics will include, self-service BI and in memory analytics.   Let us know what you think is interesting. 

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• How can a student programmer improve his teamwork skill?

  - by xiao

  I am a student right now. Recently, I am working in a project as a leader with three other students. Due to the lack of experience, our project is progressing slowly and our members are frustrated. They do not feel sense of accomplishment in the project. I am pressured and frustrated, too. But as a team leader, I think I need to push them. But I do not know how to do. Do I help them solve coding problem or just encouragement? But if I pay too much attention on it, it would slow down my own progress. It is a not technical question, but it is very common in software development. I hope veteran programmers would give me some suggestions. Thanks!

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• Artificial Intelligence implemented in x86 Assembly? [closed]

  - by Bigyellow Bastion

  Okay, so I decided that for my upcoming operating system, I do basically everything in x86 Assembly, using only 16-bit mode. I will need to write the software to host on it once I have something up and going, and I'll definitely post the source and VM-executable file. But as for now I'm stuck with the idea of implementing the AI code for some of the games I'm making to host on it. AI in Assembly is tedious, and sometimes almost impossible seeming, especially complex AI(I'm talking SNES Super Mario World 2: Yoshi's Island AI here, by the way, not pong AI). I was thinking that it'd be such a hassle that I'd have to bring a higher-level language to work some of this out here, like maybe C++ or C#, but I'd have to go through more work linking it into a fine binary that my OS will host, and that adds unnecessary work to the table I wanted to avoid(I don't want a complex system, I want everything as bare-bones as possible, avoiding libraries, APIs, and linkable formats for now, to make everything more directly accessible to the kernel's API).

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• Do real developers use UML and other CASE tools?

  - by Avi

  I'm a CS student, currently a junior, and in one of my classes this semester they have us studying all sorts of UML diagramming methods. Among others, we've touched on Petri nets, DFD diagrams, sequence diagrams, use case diagrams, collaboration diagrams, Jackson System Development diagrams, entity-relation diagrams, and more. I've worked on more than a few professional projects over the years and never encountered anyone who used these systems to any great degree (other than a general class diagram or a diagram of the tables in a database). I was just wondering if I could query the hive mind to see if this is true in your work experience too. Have you used these models at all and found them to be as important as they tell us students they are? Or is all this stuff just academic ivory-tower crap that people in the real world hardly ever touch? Which of these systems have you found to be effective and useful? Are there specific kinds of scenarios that they are more intended to be used in than what the typical software developer encounters?

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• Ok it has been pointed out to me

  - by Ratman21

  That it seems my blog is more of poor me or pity me or I deserve a job blog.   Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers.   It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume.   Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW.   Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+  and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem  non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you.   Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman    Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/                                                       ______                                                                                       OBJECTIVE To obtain a Network Operation or Helpdesk position.     PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified.   TECHNICAL AND PROFESSIONAL SKILLS   §         Technical Support §         Frame Relay §         Microsoft Office Suite §         Inventory Management §         ISDN §         Windows NT/98/XP §         Client/Vendor Relations §         CICS §         Cisco Routers/Switches §         Networking/Administration §         RPG §         Helpdesk §         Website Design/Dev./Management §         Assembler §         Visio §         Programming §         COBOL IV §               EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified.             Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese     PROFESSIONAL             TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech ·        Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 ·        Enumerator for NassauCounty   ThomasCreekBaptistChurch – Callahan, FL,     June 2008 – September 2009 Churchsound and video technician      ·        sound and video technician           Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I ·        Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications ·        Night (NOC) Network operator for a large Wide Area Network (WAN) ·        Monitored Multiple Check Authorization customers for problems with circuits, routers and applications ·        Resolved circuit and/or router issues or assist circuit carrier in resolving issue ·        Resolved application problems or assist application support in resolution ·        Liaison between customer and application support ·        Maintained and updated the NetOps Operation procedures Guide ·        Kept the listing of equipment on the raised floor updated ·        Involved in the training of all Night Check and Card server operation operators ·        FNIS acquired Certegy in 2005. Was one of 3 kept on.   Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) ·        Converting Documentation to Adobe format ·        Sole trainer of day/night shift System Management Center operators (SMC) ·        Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on.   EDS  (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator ·        Equifax outsourced the NetOps dept. to EDS in 1999. ·        Same job skills as listed above for FNIS.   Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator ·        All of the above for FNIS, except for circuit and router issues ·        Operated, monitored and trouble shot Tandem mainframe and servers on LAN ·        Supported in the operation of the Print, Tape and Microfiche rooms ·        Equifax acquired TelaCredit in 1991.   TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator ·        Operated and monitored Tandem Non-stop systems for Card and Check Auths ·        Operated multiple high-speed Laser printers and Microfiche printers ·        Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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• Fedora login gone after Ubuntu updates on a dual boot

  - by andrew

  After a software update for Ubuntu, my dual boot with Fedora will not show Fedora in the start menu. It just boots into Ubuntu and when I hold Shift and boot, it only has Ubuntu in the list. I have tried the post about installing grub-customizer but when I run that, I get Reading package lists... Done Building dependency tree Reading state information... Done E: Unable to locate package grub-customizer I cannot find any other way to fix this problem. I am a complete newbie to Linux.

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