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• How to tackle dell support system? [closed]

  - by Nishant Kumar

  We have purchased a Dell Optiplex 9010 SSFV for our organization's work. Since the first installation two of the USB keyboard keys were not working properly. I had to press those keys two times simultaneously, on first time keys did not work and for for second time it printed two characters (as it were buffering first character.) Two keys that were not working properly: Hexangrave (Below the ESC key: `) Double Quotes (Left the enter key ") We registered our complaint with DELL and they suggested (with some hard to understand and weird ENGLISH accent) some test and tricks, such as switching to different ports, checking keyboard on different PC, and it worked well with diff. PC(with Windows 7 Home Premium installed). It was clear that it is an OS fault, hence they suggested to re-install OS. Problem began here, we have a project on the run and currently a video editing project setup on our system, so can't re-install system in hurry and also DELL persons were not providing any other solution such as updating keyboard driver, etc. Arguments I am a Software Engg. and don't think it is a feasible solution to re-install entire system for simple problems. This prob is coming since the fresh system installation, so I don't think it will solve the problem. Finally, I had to find solution myself and got it here, now I want to show my disappointment to dell persons or at least tell them that they should improve there support system to not advice to re-install entire system for that simple problems. Notes We have purchased 5 years NEXT business day support from DELL for around 8000 INR (Not for that kind of solutions from DELL). So can anyone tell me how to tackle dell support system officially, so that they will pay more attention in near future. Thanks

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• Can't Get Mac Mini to turn on - no screen, no beep, only the fan, power light, and optical drive noi

  - by pibyers

  I have an Intel-based Mac mini mid-2007 (Model A1176). This is the computer my kids use so I don't use it regularly. The computer had been working fine until one day my kids told me that it no longer works. The computer will not boot up. When I turn it on the fan turns, the white power light in the front turns on, and there is a sound that appears to be from the optical drive (rather than hard drive). I don't get anything to the monitor, nor do I get any dings or other start up sounds from the computer. Here is what I've tried thus far to no avail: 1) Swapped out the monitors early on since I figured that was my weak link - no change 2) Reset the PMU - no change 3) Tried to boot up from the System Disk - The mini loaded the dvd into the drive, but nothing else (I can't eject the disk so I can put it back) 3) Start up the computer in target mode connected to another mac - I tried this too, but I never received a chime or the disk show up on the other mac. I'm about out of ideas apart from scraping the computer. Does anyone have any ideas that I can try? Again, nothing has been done to the computer in at least 6 months when I upgraded the RAM. I'm also still on Leopard. Thanks.

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• Disaster After Removing Two HDD From LaCie RAID 0 Case

  - by John

  This is the second time this has happened. I own a LaCie IDE RAID 0 Enclosure and the RAID went bad. The system gave me a warning that the data could be read from the RAID but that nothing could be written, and to remove the data ASAP. I did that and erased and reinitialized the RAID. System reported it was fine, no issues. I wrote to the RAID again and the system reported the same issue. So, I removed the drives and tested them individually thinking one must have gone bad. Sure enough, one HDD reported all bad blocks, every single one after the Master Boot Record. I didn't think much about it because of the age of the drives, 5 years old. So, I bought two new drives plugged them in and started up the RAID again. Exactly the same thing happened. All was fine after initializing the RAID and then the next day after powering on the RAID the exact same issue. The HDD sitting in the same position as the first "bad" HDD reported all bad blocks. Obviously, this is an issue with LaCie's bridge board not with the drives. No utility I have used has been able to bring this HDD back to life. I thought I would just copy the MBR from the good drive to the new one using a sector editor but am hesitant. Is it possible the firmware on the HDD has been corrupted by the LaCie bridge board?? What else could be the cause of such an issue? How can I fix this drive?

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• Why would my HDD main partition suddenly become hidden?

  - by Luis Oscar

  A few days ago I was using my computer as usual and I turned it off. The next day it wouldn't boot up. It just stayed after the hardware diagnostic window on the intermittent underscore screen. So clearly It wasn't booting up. I tried turning it on and off a couple of times with no avail. Finally I used windows 7 disk and it seemed as if there was no HDD. not even the installation would see the HDD. So i thought it was dead, i bought a new one installed it with windows and used a external case with the old HDD. plug it in and still couldn't see it. I finally downloaded a partition program EASUS or something and my HDD was there listed WITHOUT a system letter. I could however explore it and i set it as Unhidden and it came back to life. I could see it normally. I really just wish someone could explain to me what happened here, was it a virus? does it means the HDD is about to die? How can i prevent this or what should I do now? should i stop using this OLD HDD? Thanks

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• Thunderbird: how to move mails into correct thread? (mailing lists)

  - by unor

  I'm subscribed to some mailing lists and every day people reply to a wrong mail (or they don't reply at all), so that their mail lands in the wrong (or a new) thread. I set the mail display in "View ? Sort by" to "Threaded". Example: mailing list "Foobar": [Foobar] random topic Re: [Foobar] random topic Re: [Foobar] random topic Re: [Foobar] random topic Re: [Foobar] random topic [Foobar] I'm John Doe Re: [Foobar] I'm John Doe Re: [Foobar] Welcome, John Re: [Foobar] random topic There are two discussions, one about "random topic", one about "John Doe". The subject line changes in the discussion about John Doe, which is fine (no problem here). But the last mail should be pigeonholed in the first thread. Instead it is at the top-level. Now, how can I move that last mail into the correct thread? I tried to drag&drop it at the mail I think it should be a reply to, but this doesn't work. I think theoretically it should be possible by fiddling with the mail headers after receiving the mail, but this doesn't seem to be a comfortable way.

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• About Load average in htop, how to decide if it's still doing ok?

  - by Joe Huang

  I use 'htop' to monitor my web server. It's recently quite loaded and the Load average is showing something like this: Load average: 3.10 2.56 1.63 I searched the web about these numbers and I found an article about it: http://blog.scoutapp.com/articles/2009/07/31/understanding-load-averages In the article, it says if I have 2 CPUs, 2.0 means 100% CPU utilization. And my VPS has two CPUs, so what does 3.1 mean? How could it exceed 100% CPU utilization? And from these numbers, does it mean I should be wary about the loading now? But the performance seems totally fine, and this is a managed VPS, the hosting company has not notified me any warning about it. During day time, Load average always show these high numbers... here is another snapshot while writing. Load average: 3.03 2.77 1.97 Load average: 0.41 1.29 1.60 <---- 5 more minutes later So I am wondering how much room left for this site to grow in current configurations? What kind of proactive actions I should take in advance? I don't want to wait until the server bursts. Thanks.

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• How do I troubleshoot a slow hard drive?

  - by Bruce Connor

  My computer is suffering of slow-downs and I'm not surprised (it's around 6 years old). Here's what I've verified: They are not very frequent (only a couple of times a day). When they happen a single application will hang for 10-60 seconds, while the rest don't hang but also get slow. Even as it is happening, the CPU usage stays low. It happens to applications (such as text editor, firefox, skype). It never happens to some applications (such as games) which I use for hours under heavy CPU load. Also of note: The Graphics card and PSU are new (around a year). Though I have a decent amount of software installed right now, this was happening even right after I reinstalled Windows. This HDD has been through many partinioning schemes, and a few heavy operations (such as moving around 200GB of data). Because of the above, I am already 70% sure the problem is with the hard drive. Before I replace it, however, I want to rule out other less likely possibilities (such as RAM, software, or PSU). I don't have the money to replace the entire box right now, but I can easily replace one of the components. I've read several questions (such as this one) which give general guidance on troubleshooting an unknown issue, that is not what I'm looking for here. My main question is: What tests or benchmarks can I run to verify I have a problematic hard drive? I don't need to solve this problem, I am content with just making sure it's the hard drive. I could borrow a newer hard drive from a friend and see if it gets better. A positive result would rule out all other components, but it wouldn't rule out a software issue (since this new hard drive won't have any of the software I use daily). Running on Windows/Linux.

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• iptables port forwarding works only for localhost

  - by Venki

  Below is my iptables config. I used this for my accessing a node js website running in port 9000 through port 80. This works fine only if access the website through local host / loop back. When I try to use the ip of eth0, which is assigned by my router through dcp. this does not work, when I use ip like 192.168.0.103 to access the website. I am not able to figure what is wrong here, Already burnt a day in this, still not able to figure out :( Edit: ( more information) Earlier, I was using this configuration to develop the website, i had configured the domain name to point to 127.0.0.1 in the /etc/hosts file. It was working fine, but now I am trying to deploy the website in a vps with static ip, This configuration does not work with both static IP. # redirect port 80 to port 9000 *nat :PREROUTING ACCEPT [57:3896] :INPUT ACCEPT [0:0] :OUTPUT ACCEPT [4229:289686] :POSTROUTING ACCEPT [4239:290286] -A PREROUTING -p tcp -m tcp --dport 80 -j REDIRECT --to-ports 9000 -A OUTPUT -d 127.0.0.1/32 -p tcp -m tcp --dport 80 -j REDIRECT --to-ports 9000 COMMIT # Allow HTTP and HTTPS connections from anywhere (the normal ports for websites and SSL). -A INPUT -p tcp --dport 80 -j ACCEPT -A INPUT -p tcp --dport 443 -j ACCEPT -A INPUT -p tcp --dport 9000 -j ACCEPT -A INPUT -j REJECT

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• Tomcat web application intermittent freeze

  - by tinny

  I have a Grails web application (just a standard war file) deployed on a Ubuntu 10.10 server running on tomcat 6. My database is postgresql. The problem is that every so often (once or twice a day after inactivity) when I try to log into this web application it just freezes. I can navigate to the login page but when I try and login (first time the DB is hit, might be a clue..?) the application just freezes indefinitely, no 500 response code... the browser just waits and waits. I followed the instructions detailed here because the problem described sounded the same as mine. My GC logging showed no long running GC, all sub sec. When the application freezes a jmap heap output is... using parallel threads in the new generation. using thread-local object allocation. Concurrent Mark-Sweep GC Heap Configuration: MinHeapFreeRatio = 40 MaxHeapFreeRatio = 70 MaxHeapSize = 536870912 (512.0MB) NewSize = 21757952 (20.75MB) MaxNewSize = 87228416 (83.1875MB) OldSize = 65404928 (62.375MB) NewRatio = 7 SurvivorRatio = 8 PermSize = 21757952 (20.75MB) MaxPermSize = 85983232 (82.0MB) Heap Usage: New Generation (Eden + 1 Survivor Space): capacity = 19595264 (18.6875MB) used = 11411976 (10.883308410644531MB) free = 8183288 (7.804191589355469MB) 58.23843965562291% used Eden Space: capacity = 17432576 (16.625MB) used = 9249296 (8.820816040039062MB) free = 8183280 (7.8041839599609375MB) 53.05754009046053% used From Space: capacity = 2162688 (2.0625MB) used = 2162680 (2.0624923706054688MB) free = 8 (7.62939453125E-6MB) 99.99963008996212% used To Space: capacity = 2162688 (2.0625MB) used = 0 (0.0MB) free = 2162688 (2.0625MB) 0.0% used concurrent mark-sweep generation: capacity = 101556224 (96.8515625MB) used = 83906080 (80.01907348632812MB) free = 17650144 (16.832489013671875MB) 82.62032270912317% used Perm Generation: capacity = 85983232 (82.0MB) used = 62866832 (59.95448303222656MB) free = 23116400 (22.045516967773438MB) 73.1152232100324% used Anyone know what "From Space:" is? Any ideas on further fault finding ideas? I dont have much experience with this type of fault finding.

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• How Could My Website Be Hacked

  - by Kiewic

  Hi! I wonder how this could happen. Someone delete my index.php files from all my domains and puts his own index.php files with the next message: Hacked by Z4i0n - Fatal Error - 2009 [Fatal Error Group Br] Site desfigurado por Z4i0n Somos: Elemento_pcx - s4r4d0 - Z4i0n - Belive Gr33tz: W4n73d - M4v3rick - Observing - MLK - l3nd4 - Soul_Fly 2009 My domain has many subdomains, but only the subdomains that can be accessed with an specific user were hacked, the rest weren't affected. I assumed that someone entered through SSH, because some of these subdomains are empty and Google doesn't know about them. But I checked the access log using the last command, but this didn't show any activity through SSH or FTP the day of the attack neither seven days before. Does anybody has an idea? I already changed my passwords. What do you recommend me to do? UPDATE My website is hosted at Dreamhost. I suppose they have the latest patches installed. But, while I was looking how they entered to my server, I found weird things. In one of my subdomains, there were many scripts for execute commands on the server, upload files, send mass emails and display compromising information. These files had been created since last December!! I have deleted those files and I'm looking for more malicious files. Maybe the security hold is an old and forgotten PHP application. This application has a file upload form protected by a password system based on sessions. One of the malicious scripts was in the uploads directory. This doesn't seem like an SQL Injection attack. Thanks for your help.

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• How can I tell which page is creating a high-CPU-load httpd process?

  - by Greg

  I have a LAMP server (CentOS-based MediaTemple (DV) Extreme with 2GB RAM) running a customized Wordpress+bbPress combination . At about 30k pageviews per day the server is starting to groan. It stumbled earlier today for about 5 minutes when there was an influx of traffic. Even under normal conditions I can see that the virtual server is sometimes at 90%+ CPU load. Using Top I can often see 5-7 httpd processes that are each using 15-30% (and sometimes even 50%) CPU. Before we do a big optimization pass (our use of MySQL is probably the culprit) I would love to find the pages that are the main offenders and deal with them first. Is there a way that I can find out which specific requests were responsible for the most CPU-hungry httpd processes? I have found a lot of info on optimization in general, but nothing on this specific question. Secondly, I know there are a million variables, but if you have any insight on whether we should be at the boundaries of performance with a single dedicated virtual server with a site of this size, then I would love to hear your opinion. Should we be thinking about moving to a more powerful server, or should we be focused on optimization on the current server?

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• .NET 2.0 "not installed" after upgrade to Windows 7

  - by Greg B

  I Recently upgraded to Windows 7 (Business) RTM from Vista Business and everything is going great, it fixed the BSOD I was getting and the performance of my laptop is improved. However; during the upgrade, something seems to have gone awry with my .NET 2.0 installation. When attempting to install FlashDevelop, I get the following error from the installer package You need to install Maicrtosoft.NET 2.0 runtime before installing FlasgDevelop. You Have . I have a previous release of FD installed from before the upgrade and this still works fine. So I gave up on the new version of FD and got on with my day. Then I tried to install the Microsoft SQL Server Database Publishing Wizard 1.1 and that says I am missing a couple of prerequisites, one of which is .NET 2.0. When I download the .NET 2.0 runtime the installer fails, telling me that This product is already installed as part of the operating system. Does anyone have any idea how to make my computer recognise that .NET 2 is in fact installed. UPDATE I've checked Windows Features and everything relating to .NET is already installed. I've also been through my list of installed programs looking for .NET to in an attempt to uninstall it but it isn't there. In fact, the only thing that looks like a .NET distro that I am able to uninstall is the 3.5 Compact Framework.

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• Should I enabled 802.3x hardware flow control?

  - by Stu Thompson

  What is the conventional wisdom regarding 802.3x flow control? I'm setting up a network at a new colo and am wondering if I should be enabling it or not. My oh-cool-a-bright-and-shiny-new-toy self wants to enable it, but this seems like one of those decisions that could blow up in my face later on. My network: An HP ProCurve 2510G-24 switch A pair of Debian 5 HP DL380 G5's with built-in NC373i 2-port NIC LACP'd as one link. 9000 jumbo frames enabled. (Application) A pair of hand-built Ubuntu server with 4-port Intel Pro/1000 LACP'd as one link. 9000 jumbo frames enabled. (NAS) A few other servers with with single 1Gbps ports, but one with 100Mbps. Most of this kit is 802.3x. I've been enabling it as I go along, and am about to test the network. But as my 'go live' day nears, I am worried about the 802.3x decision as I've never explicitly used it before. Also, I've read some 10-year old articles out there on the Intertubes that warn against using flow control. Should I be enabling 802.3x hardware flow control?

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• How do I SSH tunnel using PuTTY or SecureCRT through gateway/proxy to development server?

  - by DAE51D

  We have some unix boxes setup in a way that to get to the development box via ssh, you have to ssh into a 'user@jumpoff' box first. There is no direct connection allowed on 'dev' via ssh from anywhere but 'jumpoff'. Furthermore, only key exchange is allowed on both servers. And you always login to the development box as 'build@dev'. It's painful to always do that hopping. I know this can be done with SOCKS or a Tunnel or something... I have setup a FreeBSD VM and I can get things to work awesome using unix ssh tools. Basically all I do is make sure my vm's ~/.ssh/id_rsa.pub key is on both jumpoff and dev and use this ~/.ssh/config file: # Development Server Host ext-dev # this must be a resolvable name for "dev" from Jumpoff Hostname 1.2.3.4 User build IdentityFile ~/.ssh/id_rsa # The Jumpoff Server Host ext Hostname 1.1.1.1 User daevid Port 22 IdentityFile ~/.ssh/id_rsa # This must come below all of the above Host ext-* ProxyCommand ssh ext nc $(echo '%h'|cut -d- -f2-) 22 Then I just simply type "ssh ext-dev" and I'm in like Flynn. The problem is I can't get this same thing to work using either PuTTY or SecureCRT -- and to be honest I've not found any tutorials that really walk me through it. I see many on setting up some kind of proxy tunnel for Firefox, but it doesn't seem to be the same concept. I've been messing with various trial and error most all day and nothing has worked (obviously) and I'm at the end of my ssh knowledge and Google searching. I found this link which seemed to be perfect, but it doesn't work for me. The "Master" connects fine, but the "client" portion doesn't connect. It tells me, the remote system refused the connection. http://www.vandyke.com/support/tips/socksproxy.html I've got the VM, PuTTY and SecureCRT all using the same public/private key pairs to make things consistent and easier to debug. Does anyone have a straight up example of how to do this in Windows?

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• 1GB cached memory - Do I need more RAM?

  - by Martin

  The server runs well but I wonder if I should get more RAM. I only have a few MB of "free" memory and 1.2GB of "cached" memory: free: total used free shared buffers cached Mem: 3945 3893 51 0 28 1216 -/+ buffers/cache: 2648 1296 Swap: 3895 857 3038 I learned that cached memory is used while it's free and not. Is the cached value an indicator for the need of more RAM? cat /proc/meminfo 1 day after flushing the cache: MemTotal: 4040048 kB MemFree: 32844 kB Buffers: 18956 kB Cached: 1249092 kB SwapCached: 161576 kB Active: 3611328 kB Inactive: 189104 kB SwapTotal: 3989496 kB SwapFree: 2894200 kB Dirty: 20520 kB Writeback: 0 kB AnonPages: 2523496 kB Mapped: 217744 kB Slab: 70940 kB SReclaimable: 36756 kB SUnreclaim: 34184 kB PageTables: 99648 kB NFS_Unstable: 0 kB Bounce: 0 kB CommitLimit: 6009520 kB Committed_AS: 6401716 kB VmallocTotal: 34359738367 kB VmallocUsed: 18852 kB VmallocChunk: 34359719439 kB HugePages_Total: 0 HugePages_Free: 0 HugePages_Rsvd: 0 HugePages_Surp: 0 Hugepagesize: 2048 kB top: top - 17:20:10 up 112 days, 3:06, 1 user, load average: 1.01, 1.62, 1.48 Tasks: 208 total, 1 running, 207 sleeping, 0 stopped, 0 zombie Cpu(s): 0.6%us, 0.6%sy, 0.0%ni, 97.5%id, 1.3%wa, 0.0%hi, 0.1%si, 0.0%st Mem: 4040048k total, 3953108k used, 86940k free, 16348k buffers Swap: 3989496k total, 1095712k used, 2893784k free, 1235436k cached

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• Windows 7: Image thumbnails fail to appear

  - by Fopedush

  All right, I've got a pretty strange one here. Since I installed Windows 7 on this machine some time ago, image thumbnails have never worked properly. For the vast majority of images, they completely fail to show up, showing the icon of the default image viewing application instead. Please note that the “Always show icons, never thumbnails” option in folder options is not checked. I've taken a screenshot demonstrating the problem, here: Sometimes, a few image thumbnails will show up correctly, maybe about one in ten, with the rest failing as well. Another screenshot, with a handful of thumbnails visible, can be seen here: Windows explorer does not appear to make any effort to populate the missing thumbnails, and there is no appreciable CPU usage. I can leave a window with missing thumbnails open all night and they will still never appear. Newly created images never generate thumbnails, only images that have been on the system since day one will occasionally show them. This leads me to believe that explorer is set to show thumbnails, but whatever process is supposed to be in charge of actually generating them has failed somehow. In previous versions of windows, explorer.exe itself was responsible for thumbnail generation – has this changed? Any suggestions at all – even if you aren't sure that they will work – are welcome. I'd hate to have to wipe and reinstall on this machine for such a minor annoyance.

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• What is preventing my computer from going idle?

  - by brianberns

  When I first boot my Windows 7 computer, it will go idle if I stop using it - first the screensaver comes on, then the computer goes to sleep after a certain amount of time. This is the expected behavior. However, after I've used the computer for awhile without rebooting (after about a day or so), I've noticed that it stops going idle - the screensaver won't come on, and the computer won't sleep, no matter how long it sits unused. I've confirmed that the idle timer is increasing as expected via GetLastInputInfo. However, it looks like something is interfering with the results from CallNtPowerInformation. Every 14 or 16 seconds, the TimeRemaining value jumps back up to its maximum value when I query SystemPowerInformation. I've used the SysInternals Process Monitor to detect any unusual events that might be happening to trigger this reset, but come up empty. Does anyone know exactly what are the possible causes of TimeRemaining resetting to its maximum value? I'm fairly sure that it's not my mouse, keyboard, or network sending spurious events, because I've disabled each one and the problem continues to occur. This would also reset the GetLastInputInfo timer, which is not happening. I'm looking for something that affects SystemPowerInformation TimeRemaining, but does not affect GetLastInputInfo. Thanks.

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• Problem importing pictures from a digital camera with Windows 7

  - by snark

  Hi, Since I'm using Windows 7 (Beta, then RC, now RTM), I have issues when I download pictures from my digital cameras. It happens with my 2 cameras: a Canon Powershot S2 IS and a Canon Ixus 80 IS. When I plug a camera (any of them) to a USB port and switch it on in Play mode, the Autoplay function of Windows 7 starts with this screen: I select "Import pictures and videos" to call the native Windows 7 tool. It searches a bit for pictures to download from the camera and starts the transfer. However, during the transfer, I often get errors like this one: If I use "Try again", it works fine the second time and the picture is retrieved correctly. It's very annoying when it happens 20 or 30 times in a 500-picture download. I cannot leave it running standalone, as I have to watch for the errors and click on "Try again". Any idea what is causing these errors? I tried changing the USB port (normally the cameras are connected via a USB hub but it happens also when I connect them directly to a MB USB port) and the USB cable, but no success. I also checked the SD card by connecting them with a card reader and running a ChkDsk on them but it found no errors on the cards. Update: No problem when I copy the pictures manually with the Windows Explorer. And no problem either when I access the card with a reader. The builtin import tool of Windows is convenient as it sorts the pictures automatically by date (1 folder per day). And this is the way I sort my pictures

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• Shared printer stops working on clients but not host computer

  - by Tony

  I have a Brother MFC-7420 USB all-in-one laser printer. It is plugin via USB to my Windows 7 x64 machine. I have it shared to a few users on my home network. My wife's laptop running Vista x64 can normally print fine to the printer. However it seems that every day or two, when she pushes print on a something it just sits in her laptop's print queue and never makes it to my desktop. The only thing that seems to fix this is if she restarts her laptop. Not a big deal but this problem is sort of annoying. I don't know if this affects but the laptop is put into hibernate at night and I turn my desktop off at night. Does anyone know why this happens and if there is something easy to do to fix the problem besides restart the computer? EDIT: I was thinking that maybe my wife's laptop loses its connection to the printer. Is there a way to reset a connection to a shared printer? Or maybe reauth with the printer?

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• Is there a way to force spam-filter to change their policy or remove them as recognized spam service?

  - by Alvin Caseria

  As per mxtoolbox I got 1 blacklist still active for quite sometime now. UCEPROTECTL1's is running on 7 day policy since last spam mail. This is too strict compared to the 98 other spam filters out there as per mxtoolbox. (Or at least to the other 4 that detected the problem) I have no problem with our e-mail since it is hosted locally. But our domain is hosted outside the country and it run on a different IP. I contacted them but since it is the spam-filter's rule, there's nothing to be done but wait. I do believe services like spam-filters should at lease be bounded by guidelines and standards for this matter. Otherwise problem on delivering valid (after the fix) e-mails will be disastrous. Is there a way to force UCEPROTECT to change their policy or remove them as recognized spam service? Apart from contacting them in case they do not answer. Currently they are charging for fast removal if you pay by PayPal. I'm still looking for guideline/standard on how they should operate regarding this matter. Appreciate the help.

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• Mac Security - Which one?

  - by Bob Rivers

  Hi, Recently I had my credit card cloned. A few hours after shopping at an online store (in which I trust and buy since 2006) I received a call from my bank asking if I recognize a $5,000 debt to a store(?!) called Church of Christ... I'm a Mac user (OS X 10.6.3). I always kept my system updated and I have firewall enabled (in my Mac and in my broadband router), but I decided to adopt some kind of protection. I don't want to rise passionate discussions. Real or not, snake oil or not, I need to have back my peace of mind... I read this and this posts. I selected two software that I think that could help me (both have more features other than just an antivirus). Does someone have feedback about Intego's VirusBarrier X6 or Trendmicro's Smart Surfing? Intego solutions seems to be better, but TrendMicro brand/name is stronger in corporate environment, so their solution should be good. Both solutions have 30 day free trial, but I would like to hear something from you. Any other solution that I should look? TIA, Bob

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• Emails going to Junk for Hotmail recipients

  - by David George

  We send daily mass emails to our customers (~30,000+ emails per day). We have problems with Hotmail users receiving our emails. Sometimes the email goes to the Junk folder, but often it will got to their inbox, but the content is blocked so the user sees a message saying "This email was blocked and may be dangerous". If an email is sent to GMAIL it is usually not blocked, but it does show up as from "Uknown" instead of the company. Please be advised I've done the following: 1. No RBLs Checked on - http://multirbl.valli.org/ 2. We do have SPF records published 3. We do have reverse DNS setup 4. Our company even signed up for the Junk Mail Reports Program at Hotmail Here is a sample header, I've noticed the X-SID-Result and the X-AUTH-Result both FAIL every time at Hotmail: X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MTtTQ0w9MQ== X-Message-Status: n:0 X-SID-Result: Fail X-AUTH-Result: FAIL X-Message-Info: JGTYoYF78jFqAaC29fBlDlD/ZI36+S6WoFmkQN10UxWFe1xLHhP+rDthGRZM87uHYM926hUBS+s0q46Yx9y6jdurhN6fx0bK Received: from privatecompany.com ([WanIPAddress]) by col0-mc3-f30.Col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675); Wed, 5 May 2010 08:41:27 -0700 X-AuditID: ac10fe93-000013bc00000534-46-4be191a1618e Received: from INTERNAL-Email-SERVER([InternalIPAddress]) by privatecompany.com with Microsoft SMTPSVC(6.0.3790.4675); Wed, 5 May 2010 11:41:21 -0400 From: Private Company, Inc.<[email protected]> To: [email protected] Message-Id: <[email protected]> Subject: Date: Wed, 5 May 2010 11:42:46 -0400 MIME-Version: 1.0 Reply-To: [email protected] Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit X-Brightmail-Tracker: AAAAAA== Return-Path: [email protected] X-OriginalArrivalTime: 05 May 2010 15:41:27.0837 (UTC) FILETIME=[6D06E4D0:01CAEC69]

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• What LTO 4 drive to buy

  - by pplrppl

  Evan Anderson mentioned in another solution you could buy a LTO-4 (autoloader, 1 tape / day) - $4,566.00 (the discussion included total cost of tapes for a specific rotation.) but I don't know specifics on what he or you would recommend for the actual drive and if necessary controller. Show me a newegg URL or CDW, Dell, or HP, or whatever your favorite vendor would be for your solution if you don't mind looking it up or just give me a brand and a model number and I'll be glad to do the leg work myself. I currently have on have on hand an external LTO 3 drive that uses LVD SCSI interface (and thus have a controller card that has an external LVD SCSI connector). If that card isn't sufficient to interface to a LTO 4 drive let me know. http://www.fujifilmusa.com/shared/bin/LTO_Overview.pdf shows minimum tape speeds for LTO4 and other LTO formats. It looks like the IBM LTO4 actually has a lower minimum speed than the IBM LTO3. Either way my average server is too slow to feed LTO3/4 without shoeshining so I'm looking for a drive with a low minimum write speed. If you trust the PDF from 2008 that makes my choices IBM LTO 4 full height IBM LTO 4 half height HP LTO 4 half height but presumably there are other options out there that weren't mentioned in the fuji PDF. Again I'm looking for a specific recommendation on a drive to buy (and the controller if needed).

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• Apache process consuming all memory on the server

  - by jemmille

  I have an apache process that suddenly appears on a particular server. When it shows up it starts consuming memory at a very rapid rate, then moves on to all the swap. In all it consumes about 11GB (including swap) of memory and the server eventually becomes unresponsive. The load on the server is under 1 at all other times. The process runs as nobody and I am having a hard time tracking down the source. If i run an strace on the process and all it did was continuously dump out mprotect over and over again If i run lsof -p <pid>, I get this, but only sometimes: httpd 19229 nobody 152u IPv4 175050 crawl-66-249-67-216.googlebot.com:62336 (CLOSE_WAIT) httpd 19229 nobody 153u IPv4 179104 crawl-66-249-71-167.googlebot.com:58012 (ESTABLISHED) As long as I catch it, I can kill the process and the server almost immediately stabilizes. I have on site on the server that is getting a few thousand hits a a day that I think might be the source, but I still can't find the exact reason. Also, this is a cPanel server and I have upcp'd the server, rebuilt apache with easy apache, and rebuilt httpd.conf. It is not spawing any related processes, meaning I can find any php, mysql, cgi, etc. processes that relate to this process. It's just a loner process that balloons fast and consumes ever last MB of memory. This is on a XenServer 5.6 based VM. No other servers in the cluster are having this issue.

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• exim4 redirect mail sent to *@domain1.example.com to *@domain2.example.com

  - by nightcoder

  Current situation: We have a VPS that hosts a website example.org. Exim is configured to work as a smarthost. All emails sent through exim are successfully relayed to another mail server (that is working on example.com). Goal: To forward mail sent to *@example.org to *@example.com, i.e. change the recipient's address from *@example.org to *@example.com. Problem: If I send email to address *@example.org, then it seems exim doesn't change the address, it still relays the message to another mail server but recipient is still *@example.org. Maybe the redirect is not applied for some reason. Configuration and logs: /etc/exim4/update-exim4.conf.conf: dc_eximconfig_configtype='smarthost' dc_other_hostnames='' dc_local_interfaces='' dc_readhost='example.org' dc_relay_domains='example.org' dc_minimaldns='false' dc_relay_nets='0.0.0.0/32' dc_smarthost='example.com::26' CFILEMODE='644' dc_use_split_config='false' dc_hide_mailname='true' dc_mailname_in_oh='true' dc_localdelivery='maildir_home' /etc/exim4/conf.d/router/999_exim4-config_redirect (created by me): domain_redirect: debug_print = "R: forward for $local_part@$domain" driver = redirect domains = example.org data = [email protected] (for now data is set to a specific address for simplicity and testing) exim log when sending email to [email protected] (should be redirected to [email protected]): 2012-03-20 19:40:07 1SA4ud-0005Dw-7k <= [email protected] U=www-data P=local S=657 2012-03-20 19:40:08 1SA4ud-0005Dw-7k => [email protected] R=smarthost T=remote_smtp_smarthost H=domain2.com [184.172.146.66] X=TLS1.0:RSA_AES_256_CBC_SHA1:32 DN="C=US,2.5.4.17=#13053737303932,ST=TX,L=Houston,STREET=Suite 400,STREET=11251 Northwest Freeway,O=HostGator.com,OU=HostGator.com,OU=Comodo PremiumSSL Wildcard,CN=*.hostgator.com" 2012-03-20 19:40:08 1SA4ud-0005Dw-7k Completed So, the address is not changed :( Please help! I'm trying to make it work for half a day already :(

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