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• New Exadata Book Available Soon

  - by Rob Reynolds

  Oracle Press is set to released the first book on data warehouse performance and Exadata on March 14th. Achieving Extreme Performance with Oracle Exadata , by my colleagues Rick Greenwald, Robert Stackowiak, Maqsood Alam, and Mans Bhuller will be available at your favorite booksellers next week. I've seen a sneak peak of the content in this book and its a great way to fully grasp the power of Exadata and how to best apply it to achieve extreme data warehouse performance. From the publisher's description: Achieving Extreme Performance with Oracle Exadata and the Sun Oracle Database Machine is filled with best practices for deployments, hardware sizing, architecting the database machine environments for maximum availability, and backup and recovery. Oracle Database 11gR2 features used within these offerings, as well as migration options and paths for Oracle and non-Oracle databases to Oracle Exadata are covered. This Oracle Press guide also discusses architecture, administration, maintenance, monitoring, and tuning of Oracle Exadata Storage Servers and the Sun Oracle Database Machine. If your company is considering Exadata, or if you need more horsepower out of your data warehouse, I highly recommend grabbing a copy of this book next week.

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• Error while trying to run project: Unable to start program &lsquo;&hellip;&rsquo;. The endpoint was not reachable.

  - by Marko Apfel

  During playing with Entity Framework I got the error: “Error while trying to run project: Unable to start program ‘'…’. The endpoint was not reachable.   By running the project in Visual Studio. Outside VS were no problems. A similar project runs fine. So I compared both project files. Indeed the first project file contains the line: <Prefer32bit>false</Prefer32bit> in some property groups. After deleting this line everything runs fine.

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• How to Factory Reset Your Android Phone or Tablet When It Won’t Boot

  - by Chris Hoffman

  Safe mode can help you troubleshoot your Android, but sometimes you’ll need to wipe everything and restore your device to its factory state. You can even perform a factory reset when your Android phone or tablet won’t boot normally. Ensure you have any important data backed up before doing a reset. This includes your Google Authenticator credentials, which will be lost during the reset. Disable two-factor authentication on your accounts first or you’ll experience some trouble afterwards. How to Factory Reset Your Android Phone or Tablet When It Won’t Boot Our Geek Trivia App for Windows 8 is Now Available Everywhere How To Boot Your Android Phone or Tablet Into Safe Mode

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• Selling Visual Studio ALM

  - by Tarun Arora

  Introduction As a consultant I have been selling Application Lifecycle Management services using Visual Studio and Team Foundation Server. I’ve been contacted various times by friends working in organization telling me that ALM processes in their company were benchmarked when dinosaurs walked the earth. Most of these individuals already know the great features Microsoft ALM tools offer and are keen to start a conversation with the CIO but don’t exactly know where to start. It is very important how you engage in your first conversation, if you start the conversation with ‘There is this great tooling from Microsoft which offers amazing features to boost developer productivity, … ‘ from experience I can tell you the reply from your CIO would be ‘I already know! Our existing landscape has a combination of bleeding edge open source and cutting edge licensed tools which already cover these features quite well, more over Microsoft products have a high licensing cost associated to them.’ You will always find it harder to sell by feature, the trick is to highlight the gap in the existing processes & tools and then highlight the impact of these gaps to the overall development processes, by now you would have captured enough attention to show off how the ALM tooling offered by Microsoft not only fills those gaps but offers great value adds to take their development practices to the next level. Rangers ALM Assessment Guide Image 1 – Welcome! First look at the Rangers ALM assessment guide Most organization already have some processes in place to cover aspects of ALM. How do you go about proving that there isn’t enough cover in place? This is where Visual Studio ALM Rangers ALM Assessment guide can help. The ALM assessment guide is really a tool that helps you gather information about Development practices and processes within a customer's environment. Several questionnaires are used to identify the current state of individual development lifecycle areas and decide on a desired state for those processes. It also presents guidance and roll-up summaries to help with recommendations moving forward. The ALM Rangers assessment guide can be downloaded from here. Image 2 – ALM Assessment guide divided into different functions of SDLC The assessment guide is divided into different functions of Software Development Lifecycle (listed below), this gives you the ability to access how mature the company is in different areas of SDLC. Architecture & Design Requirement Engineering & UX Development Software Configuration Management Governance Deployment & Operations Testing & Quality Assurance Project Planning & Management Each section has a set of questions, fill in the assessment by selecting “Never/Sometimes/Always” from the Answer column in the question sheets.  Each answer has weightage to the overall score. Each question has a link next to it, clicking the link takes you to the Reference sheet which gives you more details about the question along with a reason for “why you need to ask this question?”, “other ways to phrase the question” and “what to expect as an answer from the customer”. The trick is to engage the customer in a discussion. You need to probe a lot, listen to the customer and have a discussion with several team members, preferably without management to ensure that you receive candid feedback. This reminds me of a funny incident when during an ALM review a customer told me that they have a sophisticated semi-automated application deployment process, further discussions revealed that deployment actually involved 72 manual configuration steps per production node. Such observations can be recorded in the Issue Brainstorming worksheet for further consideration later. It is also worth mentioning the different levels of ALM maturity to the customer. By default the desired state of ALM maturity is set to Standard, it is possible to set a desired state by area, you should strive for Advanced or Dynamic, it always helps by explaining the classification and advantages. Image 3 – ALM levels by description The ALM assessment guide helps you arrive at a quantitative measure of the company’s ALM maturity. The resultant graph plotted on a spider’s web shows you the company’s current state of ALM maturity and the desired state of ALM maturity. Further since the results are classified by area you can immediately spot the areas where the customer needs immediate help. Image 4 – The spiders web! The red cross icons are areas shouting out for immediate attention, the yellow exclamation icons are areas that need improvement. These icons are calculated on the difference between the Current State of ALM maturity VS the Desired state of ALM maturity. Image 5 – Results by area Conclusion To conclude the Rangers ALM assessment guide gives you the ability to, Measure the customer’s current ALM maturity level Understand the ALM maturity level the customer desires to achieve Capture a healthy list of issues the customer wants to brainstorm further Now What’s next…? Download and get started with the Rangers ALM Assessment Guide. If you have successfully captured the above listed three pieces of information you are in a great state to make recommendations on the identified areas highlighting the benefits that Visual Studio ALM tools would offer. In the next post I will be covering how to take the ALM assessment results as the base to actually convert your recommendation into a sell.  Remember to subscribe to http://feeds.feedburner.com/TarunArora. I would love to hear your feedback! If you have any recommendations on things that I should consider or any questions or feedback, feel free to leave a comment. *** A special thanks goes out to fellow ranges Willy, Ethem and Philip for reviewing the blog post and providing valuable feedback. ***

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• A new SQL, a new Analysis Services, a new Workshop! #ssas #sql2012

  - by Marco Russo (SQLBI)

  One week ago Microsoft SQL Server 2012 finally debuted with a virtual launch event and you can find many intro sessions there (20 minutes each). There is a lot of new content available if you want to learn more about SQL 2012 and in this blog post I’d like to provide a few link to sessions, documents, bits and courses that are available now or very soon. First of all, the release of Analysis Services 2012 has finally released PowerPivot 2012 (many of us called it PowerPivot v2 before this official name) and also the new Data Mining Add-in for Microsoft Office 2010, now available also for Excel 64bit! And, of course, don’t miss the Microsoft SQL Server 2012 Feature Pack, there are a lot of upgrades for both DBAs and developers. I just discovered there is a new LocalDB version of SQL Express that can run in user mode without any setup. Is this the end of SQL CE? But now, back to Analysis Services: if you want some tutorial on Tabular, the Microsoft Virtual Academy has a whole track dedicated to Analysis Services 2012 but you will probably be interested also in the one about Reporting Services 2012. If you think that virtual is good but it’s not enough, there are plenty of conferences in the coming months – these are just those where I and Alberto will deliver some SSAS Tabular presentations: SQLBits X, London, March 29-31, 2012: if you are in London or want a good reason to go, this is the most important SQL Server event in Europe this year, no doubts about it. And not only because of the high number of attendees, but also because there is an impressive number of speakers (excluding me, of course) coming from all over the world. This is an event second only to PASS Summit in Seattle so there are no good reasons to not attend it. Microsoft SQL Server & Business Intelligence Conference 2012, Milan, March 28-29, 2012: this is an Italian conference so the language might be a barrier, but many of us also speak English and the food is good! Just a few seats still available. TechEd North America, Orlando, June 11-14, 2012: you know, this is a big event and it contains everything – if you want to spend a whole day learning the SSAS Tabular model with me and Alberto, don’t miss our pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (be careful, it is on June 10, a nice study-Sunday!). TechEd Europe, Amsterdam, June 26-29, 2012: the European version of TechEd provides almost the same content and you don’t have to go overseas. We also run the same pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (in this case, it is on June 25, that’s a regular Monday). I and Alberto will also speak at some user group meeting around Europe during… well, we’re going to travel a lot in the next months. In fact, if you want to get a complete training on SSAS Tabular, you should spend two days with us in one of our SSAS Tabular Workshop! We prepared a 2-day seminar, a very intense one, that start from the simple tabular modeling and cover architecture, DAX, query, advanced modeling, security, deployment, optimization, monitoring, relationships with PowerPivot and Multidimensional… Really, there are a lot of stuffs here! We announced the first dates in Europe and also an online edition optimized for America’s time zone: Apr 16-17, 2012 – Amsterdam, Netherlands Apr 26-27, 2012 – Copenhagen, Denmark May 7-8, 2012 – Online for America’s time zone May 14-15, 2012 – Brussels, Belgium May 21-22, 2012 – Oslo, Norway May 24-25, 2012 – Stockholm, Sweden May 28-29, 2012 – London, United Kingdom May 31-Jun 1, 2012 – Milan, Italy (Italian language) Also Chris Webb will join us in this workshop and in every date you can find who is the speaker on the web site. The course is based on our upcoming book, almost 600 pages (!) about SSAS Tabular, an incredible effort that will be available very soon in a preview (rough cuts from O’Reilly) and will be on the shelf in May. I will provide a link to order it as soon as we have one! And if you think that this is not enough… you’re right! Do you know what is the only thing you can do to optimize your Tabular model? Optimize your DAX code. Learning DAX is easy, mastering DAX requires some knowledge… and our DAX Advanced Workshop will provide exactly the required content. Public classes will be available later this year, by now we just deliver it on demand.

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• Disabling depth write trashes the frame buffer on some GPUs

  - by EboMike

  I sometimes disable depth buffer writing via glDepthMask(GL_FALSE) during the alpha rendering of a frame. That works perfectly fine on some GPUs (like the Motorola Droid's PowerVR), but on the HTC EVO with the Adreno GPU for example, I end up with the frame buffer being complete garbage (I see traces of the meshes I rendered somewhere, but the entire screen is mostly trashed). If I force glDepthMask to be true the entire time, everything works fine. I need glDepthMask to be off during parts of the alpha rendering. What can cause the framebuffer to get destroyed by turning the depth writing off? I do clear the depth buffer initially, and the majority of the screen has pixels rendered with depth writing turned on first before I do additional drawing with it turned off.

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• Convert a PDF eBook to ePub Format

  - by Matthew Guay

  Would you like to read a PDF eBook on an eReader or mobile device, but aren’t happy with the performance? Here’s how you can convert your PDFs to the popular ePub format so you can easily read them on any device. PDFs are a popular format for eBooks since they render the same on any device and can preserve the exact layout of the print book.  However, this benefit is their major disadvantage on mobile devices, as you often have to zoom and pan back and forth to see everything on the page.  ePub files, on the other hand, are an increasingly popular option. They can reflow to fill your screen instead of sticking to a strict layout style.  With the free Calibre program, you can quickly convert your PDF eBooks to ePub format. Getting Started Download the Calibre installer (link below) for your operating system, and install as normal.  Calibre works on recent versions of Windows, OS X, and Linux.  The Calibre installer is very streamlined, so the install process was quite quick. Calibre is a great application for organizing your eBooks.  It can automatically sort your books by their metadata, and even display their covers in a Coverflow-style viewer. To add an eBook to your library, simply drag-and-drop the file into the Calibre window, or click Add books at the top.  Here you can choose to add all the books from a folder and more. Calibre will then add the book(s) to your library, import the associated metadata, and organize them in the catalog. Convert your Books Once you’ve imported your books into Calibre, it’s time to convert them to the format you want.  Select the book or books you want to convert, and click Convert E-books.  Select whether you want to convert them individually or bulk convert them. The convertor window has lots of options, so you can get your ePub book exactly like you want.  You can simply click Ok and go with the defaults, or you can tweak the settings. Do note that the conversion will only work successfully with PDFs that contain actual text.  Some PDFs are actually images scanned in from the original books; these will appear just like the PDF after the conversion, and won’t be any easier to read. On the first tab, you’ll notice that Calibri will repopulate most of the metadata fields with info from your PDF.  It will also use the first page of the PDF as the cover.  Edit any of the information that may be incorrect, and add any additional information you want associated with the book. If you want to convert your eBook to a different format other than ePub, Calibri’s got you covered, too.  On the top right, you can choose to output the converted eBook into a many different file formats, including the Kindle-friendly MOBI format. One other important settings page is the Structure Detection tab.  Here you can choose to have it remove headers and footers in the converted book, as well as automatically detect chapter breaks. Click Ok when you’ve finished choosing your settings and Calibre will convert the book.  This may take a few minutes, depending on the size of the PDF.  If the conversion seems to be taking too long, you can click Show job details for more information on the progress.   The conversion usually works good, but we did have one job freeze on us.  When we checked the job details, it indicated that the PDF was copy-protected.  Most PDF eBooks, however, worked fine. Now, back in the main Calibri window, select your book and save it to disk.  You can choose to save only the EPUB format, or you can select Save to disk to save all formats of the book to your computer. You can also view the ePub file directly in Calibri’s built-in eBook viewer.  This is the PDF book we converted, and it looks fairly good in the converted format.  It does have some odd line breaks and some misplaced numbers, but on the whole, the converted book is much easier to read, especially on small mobile devices.   Even images get included inline, so you shouldn’t be missing anything from the original eBook. Conclusion Calibri makes it simple to read your eBooks in any format you need. It is a project that is in constant development, and updates regularly adding better stability and features.  Whether you want to ready your PDF eBooks on a Sony Reader, Kindle, netbook or Smartphone, your books will now be more accessible than ever.  And with thousands of free PDF eBooks out there, you’ll be sure to always have something to read. If you’d like some Geeky PDF eBooks, Microsoft Press is offering a number of free PDF eBooks right now.  Check them out at this link (Account Required). Download the Calibre eBook program Similar Articles Productive Geek Tips Format a String as Currency in C#Convert Older Excel Documents to Excel 2007 FormatShare OneNote 2010 Notebooks with OneNote 2007Install an RPM Package on Ubuntu LinuxConvert PDF Files to Word Documents and Other Formats TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Nice Websites To Watch TV Shows Online 24 Million Sites Windows Media Player Glass Icons (icons we like) How to Forecast Weather, without Gadgets Outlook Tools, one stop tweaking for any Outlook version Zoofs, find the most popular tweeted YouTube videos

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• XNA `tex2Dlod` always returns transparent black

  - by feralin

  I want to sample a texture in a vertex shader, so at first I just tried using float2 texcoords = ...; color = tex2D(texture, texcoords); But apparently I cannot use tex2D in a vertex shader, and must use tex2Dlod. So then I changed the above code to color = tex2Dlod(texture, float4(texcoords, 0, 0)); But now color is always float4(0, 0, 0, 0) (i.e. transparent black). Why is this, and how can I fix it? EDIT: I know for a fact that the texture does not contain just transparent black pixels.

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• Virtualbox: host only networking - proxy internet connection

  - by Russell

  I'll ask my question first, then give details about where I am coming from: Is it possible to use host only, then have ubuntu act as a proxy to provide internet access to windows? If so, how? I am trying to get the right combination of networking for my virtualbox windows client VM (win7). My host is ubuntu 10.10 (maverick). I believe I understand the basic network options (please correct me if I am incorrect): NAT - Host can't communicate with guest but guest has access to all host's adapters Host only - Separate adapter but guest has no net access Bridged - bridge an adapter in the host with the virtual adapter to give the host access to the host adapter I am trying to give my win guest internet access, but also access the host in a separate network. Bridged only works when the host is connected to the internet (this is a laptop) so when it's not connected the network is down. Thanks I appreciate your help.

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• How can I write only to the stencil buffer in OpenGL ES 2.0?

  - by stephelton

  I'd like to write to the stencil buffer without incurring the cost of my expensive shaders. As I understand it, I write to the stencil buffer as a 'side effect' of rendering something. In this first pass where I write to the stencil buffer, I don't want to write anything to the color or depth buffer, and I definitely don't want to run through my lighting equations in my shaders. Do I need to create no-op shaders for this (and can I just discard fragments), or is there a better way to do this? As the title says, I'm using OpenGL ES 2.0. I haven't used the stencil buffer before, so if I seem to be misunderstanding something, feel free to be verbose.

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• C# 4.0: Covariance And Contravariance In Generics

  - by Paulo Morgado

  C# 4.0 (and .NET 4.0) introduced covariance and contravariance to generic interfaces and delegates. But what is this variance thing? According to Wikipedia, in multilinear algebra and tensor analysis, covariance and contravariance describe how the quantitative description of certain geometrical or physical entities changes when passing from one coordinate system to another.(*) But what does this have to do with C# or .NET? In type theory, a the type T is greater (>) than type S if S is a subtype (derives from) T, which means that there is a quantitative description for types in a type hierarchy. So, how does covariance and contravariance apply to C# (and .NET) generic types? In C# (and .NET), variance applies to generic type parameters and not to the resulting generic type. A generic type parameter is: covariant if the ordering of the generic types follows the ordering of the generic type parameters: Generic<T> = Generic<S> for T = S. contravariant if the ordering of the generic types is reversed from the ordering of the generic type parameters: Generic<T> = Generic<S> for T = S. invariant if neither of the above apply. If this definition is applied to arrays, we can see that arrays have always been covariant because this is valid code: object[] objectArray = new string[] { "string 1", "string 2" }; objectArray[0] = "string 3"; objectArray[1] = new object(); However, when we try to run this code, the second assignment will throw an ArrayTypeMismatchException. Although the compiler was fooled into thinking this was valid code because an object is being assigned to an element of an array of object, at run time, there is always a type check to guarantee that the runtime type of the definition of the elements of the array is greater or equal to the instance being assigned to the element. In the above example, because the runtime type of the array is array of string, the first assignment of array elements is valid because string = string and the second is invalid because string = object. This leads to the conclusion that, although arrays have always been covariant, they are not safely covariant – code that compiles is not guaranteed to run without errors. In C#, the way to define that a generic type parameter as covariant is using the out generic modifier: public interface IEnumerable<out T> { IEnumerator<T> GetEnumerator(); } public interface IEnumerator<out T> { T Current { get; } bool MoveNext(); } Notice the convenient use the pre-existing out keyword. Besides the benefit of not having to remember a new hypothetic covariant keyword, out is easier to remember because it defines that the generic type parameter can only appear in output positions — read-only properties and method return values. In a similar way, the way to define a type parameter as contravariant is using the in generic modifier: public interface IComparer<in T> { int Compare(T x, T y); } Once again, the use of the pre-existing in keyword makes it easier to remember that the generic type parameter can only be used in input positions — write-only properties and method non ref and non out parameters. Because covariance and contravariance apply only to the generic type parameters, a generic type definition can have both covariant and contravariant generic type parameters in its definition: public delegate TResult Func<in T, out TResult>(T arg); A generic type parameter that is not marked covariant (out) or contravariant (in) is invariant. All the types in the .NET Framework where variance could be applied to its generic type parameters have been modified to take advantage of this new feature. In summary, the rules for variance in C# (and .NET) are: Variance in type parameters are restricted to generic interface and generic delegate types. A generic interface or generic delegate type can have both covariant and contravariant type parameters. Variance applies only to reference types; if you specify a value type for a variant type parameter, that type parameter is invariant for the resulting constructed type. Variance does not apply to delegate combination. That is, given two delegates of types Action<Derived> and Action<Base>, you cannot combine the second delegate with the first although the result would be type safe. Variance allows the second delegate to be assigned to a variable of type Action<Derived>, but delegates can combine only if their types match exactly. If you want to learn more about variance in C# (and .NET), you can always read: Covariance and Contravariance in Generics — MSDN Library Exact rules for variance validity — Eric Lippert Events get a little overhaul in C# 4, Afterward: Effective Events — Chris Burrows Note: Because variance is a feature of .NET 4.0 and not only of C# 4.0, all this also applies to Visual Basic 10.

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• Determine web page draw time via a program

  - by Kevin Burke

  Google Chrome has a nice tool to determine the time the page begins drawing, in the Network tab in Developer Tools. Similarly sites like webpagetest.org can tell you the draw time and give you the whole waterfall of page loads for a given web page. I was wondering if I could automate the process of finding the time it took to the first page draw, for all of the pages on my site, so I can share this data within my company. Obviously the page draw time will depend on the latency and throughput of your connection, but I'm more concerned with the relative data about pages on our site. Can I get this data from Selenium or another tool? Thanks, Kevin

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• Blogging platform for shared hosting?

  - by Ankit

  First of all, this is not for flame wars. So, please do not bash some blogging platform :P I have a shared hosting account. I want to setup a blog on it. Now, the thing is that as it is shared hosting, I do not have as much bandwidth as some expensive hosting. I have tried using Wordpress with the caching plugins configured. It still does not seem to speed it much. Also if I create a simple PHP website, the speed is fine. Can someone suggest me some lightweight platform?

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• Month in Geek: January 2011 Edition

  - by Asian Angel

  With the end of the first month in 2011 upon us it is time to look back at our best and brightest for the month. Join us as we present the ten hottest articles from January for your reading enjoyment Latest Features How-To Geek ETC How To Colorize Black and White Vintage Photographs in Photoshop How To Get SSH Command-Line Access to Windows 7 Using Cygwin The How-To Geek Video Guide to Using Windows 7 Speech Recognition How To Create Your Own Custom ASCII Art from Any Image How To Process Camera Raw Without Paying for Adobe Photoshop How Do You Block Annoying Text Message (SMS) Spam? Battlestar Galactica – Caprica Map of the 12 Colonies (Wallpaper Also Available) View Enlarged Versions of Thumbnail Images with Thumbnail Zoom for Firefox IntoNow Identifies Any TV Show by Sound Walk Score Calculates a Neighborhood’s Pedestrian Friendliness Factor Fantasy World at Twilight Wallpaper Hack a Wireless Doorbell into a Snail Mail Indicator

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• Problem importing Firefox bookmarks to Chromium

  - by RPi Awesomeness

  I would like to switch from Firefox to Chromium (it seems to be faster for my system) and I have a large number of bookmarks I would like to import into Chromium. I looked at this question: Can I sync bookmarks between Firefox and Chromium? but that seemed to be specific to Firefox Sync, which I don't have. I just want to import my bookmarks from Firefox into Chromium. However, when I go to the Customize and Control button and then choose the option Import Bookmarks and Settings under the Bookmarks menu item, it gives me this: I have Firefox and Chromium as up to date as the official repositories (I believe), so I really have no clue what is going on. I have attempted to import directly from HTML, but it only imports the first set of bookmarks, nothing beyond that (where all of the bookmarks I really want are.) Can I import the JSON Firefox backup file into Chromium, or am I stuck manually entering all of these bookmarks into Chromium? Thanks!

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• Spotlight on Claims: Serving Customers Under Extreme Conditions

  - by [email protected]

  Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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• Spolskism or Twitterism: A Doctor writes...

  - by Phil Factor

  "I never realized I had a problem. I just 'twittered' because it was a social thing to do. All my mates were doing it. It made me feel good to have 'followers'; it bolstered my self-esteem. Of course, you don't think of the long-term effects on your work and on the way you think. There's no denying that it impairs your judgment…" Yes, this story is typical. Hundreds of people are waking up to the long term effects of twittering, and seeking help. Dave, who wishes to remain anonymous, told our reporter… "I started using Twitter at work. Just a few minutes now and then, throughout the day. A lot of my colleagues were doing it and I thought 'Well, that's cool; it must be part of what I should be doing at work'. Soon, I was avidly reading every twitter that came my way, and counting the minutes between my own twitters. I tried to kid myself that it was all about professional development and getting other people to help you with work-related problems, but in truth I had become addicted to the buzz of the social network. The worse thing was that it made me seem busy even when I was really just frittering my time away. Inevitably, I started to get behind with my real work." Experts have identified the syndrome and given it a name: 'Twitterism', sometimes referred to as 'Spolskism', after the person who first drew attention to the pernicious damage to well-being that the practice caused, and who had the courage to take the pledge of rejecting it. According to one expert… "The occasional Twitter does little harm to the participant, and can be an adaptive way of dealing with stress. Unfortunately, it rarely stops there. The addictive qualities of the practice have put a strain on the caring professions who are faced with a flood of people making that first bold step to seeking help". Dave is one of those now seeking help for his addiction… "I had lost touch with reality. Even though I twittered my work colleagues constantly, I found I actually spoke to them less and less. Even when out socializing, I would frequently disengage from the conversation, in order to twitter. I stopped blogging. I stopped responding to emails; the only way to reach me was through the world of Twitter. Unfortunately, my denial about the harm that twittering was doing to me, my friends, and my work-colleagues was so strong that I truly couldn't see that I had a problem." Like other addictions, the help and support of others who are 'taking the cure' is important. There is a common bond between those who have 'been through hell and back' and are once more able to experience the joys of actually conversing and socializing, rather than the false comfort of solitary 'twittering'. Complete abstinence is essential to the cure. Most of those who risk even an occasional twitter face a headlong slide back into 'binge' twittering. Tom, another twitterer who has managed to kick the habit explains… "My twittering addiction now seems more like a bad dream. You get to work, and switch on the PC. You say to yourself, just open up the browser, just for a minute, just to see what people are saying on Twitter. The next thing you know, half the day has gone by. The worst thing is that when you're addicted, you get good at covering up the habit; I spent so much time looking at the screen and typing on the keyboard, people just assumed I was working hard.I know that I must never forget what it was like then, and what it's like now that I've kicked the habit. I now have more time for productive work and a real social life." Like many addictions, Spolskism has its most detrimental effects on family, friends and workmates, rather than the addict. So often nowadays, we hear the sad stories of Twitter-Widows; tales of long lonely evenings spent whilst their partners are engrossed in their twittering into their 'mobiles' or indulging in their solitary spolskistic habits in privacy, under cover of 'having to do work at home'. Workmates suffer too, when the addicts even take their laptops or mobiles into meetings in order to 'twitter' with their fellow obsessives, even stooping to complain to their followers how boring the meeting is. No; The best advice is to leave twittering to the birds. You know it makes sense.

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• Expression Blend 4 available and training resources

  - by pluginbaby

  As you may know Expression Blend 4 has shipped! It is still part of Expression Studio, which now comes in 2 “flavors”: Expression Studio 4 Ultimate Expression Blend SketchFlow Expression Web + SuperPreview Expression Encoder Expression Design Expression Studio 4 Web Professional Expression Web + SuperPreview Expression Encoder Expression Design So the version you want for Silverlight is Expression Studio 4 Ultimate (because you can’t buy Expression Blend alone). Expression Blend is an awesome tool but might be difficult to approach at first, specially for people coming from Visual Studio… this tool target designers so it can takes time for a developer to get comfortable enough. Good news is the availability of a free “Blend Fundamentals Training” which contains plenty of resources to help you master Expression Blend in 5 days: http://www.microsoft.com/expression/resources/BlendTraining/   Also don’t forget the .toolbox: http://www.microsoft.com/design/toolbox/ This Microsoft website contains courses and tutorials to help you learn UI Design for Silverlight with Expression Blend.

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• C# window application : How to validate mobile no.

  - by SAMIR BHOGAYTA

  //First : Simple Method private void textBox1_KeyPress(object sender, KeyPressEventArgs e) { if (char.IsDigit(e.KeyChar) == true) { if (textBox1.Text.Length 10) { MessageBox.Show("Invalid Indian Mobile Number !!"); txtPhone.Focus(); } } //With the help of JavaScript function phone_validate(phone) { var phoneReg = ^((\+)?(\d{2}[-]))?(\d{10}){1}?$; if(phoneReg.test(phone) == false) { alert("Phone number is not yet valid."); } else { alert("You have entered a valid phone number!"); } }

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• Problem with DNS

  - by dotNET

  Hey, I bought a new website, and the company gived me another free domain name, so when I asked for the socond they created it and they told me to change the DNS to look like the first one. It's been a week waiting for it to propagate, today when I type the url I got this error message : If you are the web site owner, it is possible you have reached this page because: * The IP address has changed. * There has been a server misconfiguration. * The site may have been moved to a different server. If you are the owner of this website and were not expecting to see this page, please contact your hosting provider. When I try to add the second domain to my cpanel (Addon domain) I get also another error : The addon domain “abcdef.com” has been created. An account with that login already exists. Do you have any ideas about this problem. Thanks. EDIT I tried to flush the DNS with ipconfig /flushdns, but It's not changing anything.

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• Fix overlapping partitions

  - by Alex

  I have problem with overlapping partitions. GParted shows me all my disk as unallocated area, output of fdisk below: alex@alex-ThinkPad-SL510:~$ sudo fdisk -l /dev/sda Disk /dev/sda: 320.1 GB, 320072933376 bytes 255 heads, 63 sectors/track, 38913 cylinders, total 625142448 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0xfb4b9b90 Device Boot Start End Blocks Id System /dev/sda1 * 2048 2457599 1227776 7 HPFS/NTFS/exFAT /dev/sda2 2457600 571351724 284447062+ 7 HPFS/NTFS/exFAT /dev/sda3 571342846 604661759 16659457 5 Extended /dev/sda4 604661760 625137663 10237952 7 HPFS/NTFS/exFAT /dev/sda5 598650880 604661759 3005440 82 Linux swap / Solaris /dev/sda6 571342848 598650879 13654016 83 Linux Partition table entries are not in disk order Do I understand correctly that overlapping partitions are sda2 and sda3 (sda2 and sda6 overlaps too, because sda6 is the first chunk of sda3, sda3 has type "extended")? Are sda2 and sda3 the cause of problem? How can i fix it without deleting partitions? My OS is Ubuntu 12.04, 64 bit. Thanks in advance.

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• Windows Embedded Forums

  - by Luca Calligaris

  Here are the forums about Windows Embedded: Windows Embedded Standard Windows Embedded Compact Platform Development Windows Embedded Compact Managed Application Development Windows Embedded Compact Native Application Development The first forum has been online for some time while those about Windows Embedded Compact have been welcomed by Olivier Bloch a couple of hours ago. As I discuss in the previous post the public MS newsgroups will close between June 1, 2010 and October 1, 2010, starting from those with less traffic. The embedded NG's will be probably close at the beginning of the period since, for some reasons I do not understand, they're not so popular as those devoted to, let's say, Office. The forums will substitute the newsgroups so prepare to switch over soon!

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• Installing raid 5 on a pre-installed ubuntu server. 12.04

  - by Chris

  I have a ubuntu server with samba already set up and installed with a 1tb hdd. I am wanting to now install 3 more 1tb drives and create a raid array using raid 5. I have found a lot of documentation about installing raid when installing and setting up ubuntu server for the first time. However, I am struggling to find anything on installing a raid 5 array on a system already installed an configured. Can this be done, or does a clean install need to be done again?

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• Find only physical network adapters with WMI Win32_NetworkAdapter class

  - by Mladen Prajdic

  WMI is Windows Management Instrumentation infrastructure for managing data and machines. We can access it by using WQL (WMI querying language or SQL for WMI). One thing to remember from the WQL link is that it doesn't support ORDER BY. This means that when you do SELECT * FROM wmiObject, the returned order of the objects is not guaranteed. It can return adapters in different order based on logged-in user, permissions of that user, etc… This is not documented anywhere that I've looked and is derived just from my observations. To get network adapters we have to query the Win32_NetworkAdapter class. This returns us all network adapters that windows detect, real and virtual ones, however it only supplies IPv4 data. I've tried various methods of combining properties that are common on all systems since Windows XP. The first thing to do to remove all virtual adapters (like tunneling, WAN miniports, etc…) created by Microsoft. We do this by adding WHERE Manufacturer!='Microsoft' to our WMI query. This greatly narrows the number of adapters we have to work with. Just on my machine it went from 20 adapters to 5. What was left were one real physical Realtek LAN adapter, 2 virtual adapters installed by VMware and 2 virtual adapters installed by VirtualBox. If you read the Win32_NetworkAdapter help page you'd notice that there's an AdapterType that enumerates various adapter types like LAN or Wireless and AdapterTypeID that gives you the same information as AdapterType only in integer form. The dirty little secret is that these 2 properties don't work. They are both hardcoded, AdapterTypeID to "0" and AdapterType to "Ethernet 802.3". The only exceptions I've seen so far are adapters that have no values at all for the two properties, "RAS Async Adapter" that has values of AdapterType = "Wide Area Network" and AdapterTypeID = "3" and various tunneling adapters that have values of AdapterType = "Tunnel" and AdapterTypeID = "15". In the help docs there isn't even a value for 15. So this property was of no help. Next property to give hope is NetConnectionId. This is the name of the network connection as it appears in the Control Panel -> Network Connections. Problem is this value is also localized into various languages and can have different names for different connection. So both of these properties don't help and we haven't even started talking about eliminating virtual adapters. Same as the previous one this property was also of no help. Next two properties I checked were ConfigManagerErrorCode and NetConnectionStatus in hopes of finding disabled and disconnected adapters. If an adapter is enabled but disconnected the ConfigManagerErrorCode = 0 with different NetConnectionStatus. If the adapter is disabled it reports ConfigManagerErrorCode = 22. This looked like a win by using (ConfigManagerErrorCode=0 or ConfigManagerErrorCode=22) in our condition. This way we get enabled (connected and disconnected adapters). Problem with all of the above properties is that none of them filter out the virtual adapters installed by virtualization software like VMware and VirtualBox. The last property to give hope is PNPDeviceID. There's an interesting observation about physical and virtual adapters with this property. Every virtual adapter PNPDeviceID starts with "ROOT\". Even VMware and VirtualBox ones. There were some really, really old physical adapters that had PNPDeviceID starting with "ROOT\" but those were in pre win XP era AFAIK. Since my minimum system to check was Windows XP SP2 I didn't have to worry about those. The only virtual adapter I've seen to not have PNPDeviceID start with "ROOT\" is the RAS Async Adapter for Wide Area Network. But because it is made by Microsoft we've eliminated it with the first condition for the manufacturer. Using the PNPDeviceID has so far proven to be really effective and I've tested it on over 20 different computers of various configurations from Windows XP laptops with wireless and bluetooth cards to virtualized Windows 2008 R2 servers. So far it always worked as expected. I will appreciate you letting me know if you find a configuration where it doesn't work. Let's see some C# code how to do this: ManagementObjectSearcher mos = null;// WHERE Manufacturer!='Microsoft' removes all of the // Microsoft provided virtual adapters like tunneling, miniports, and Wide Area Network adapters.mos = new ManagementObjectSearcher(@"SELECT * FROM Win32_NetworkAdapter WHERE Manufacturer != 'Microsoft'");// Trying the ConfigManagerErrorCode and NetConnectionStatus variations // proved to still not be enough and it returns adapters installed by // the virtualization software like VMWare and VirtualBox// ConfigManagerErrorCode = 0 -> Device is working properly. This covers enabled and/or disconnected devices// ConfigManagerErrorCode = 22 AND NetConnectionStatus = 0 -> Device is disabled and Disconnected. // Some virtual devices report ConfigManagerErrorCode = 22 (disabled) and some other NetConnectionStatus than 0mos = new ManagementObjectSearcher(@"SELECT * FROM Win32_NetworkAdapter WHERE Manufacturer != 'Microsoft' AND (ConfigManagerErrorCode = 0 OR (ConfigManagerErrorCode = 22 AND NetConnectionStatus = 0))");// Final solution with filtering on the Manufacturer and PNPDeviceID not starting with "ROOT\"// Physical devices have PNPDeviceID starting with "PCI\" or something else besides "ROOT\"mos = new ManagementObjectSearcher(@"SELECT * FROM Win32_NetworkAdapter WHERE Manufacturer != 'Microsoft' AND NOT PNPDeviceID LIKE 'ROOT\\%'");// Get the physical adapters and sort them by their index. // This is needed because they're not sorted by defaultIList<ManagementObject> managementObjectList = mos.Get() .Cast<ManagementObject>() .OrderBy(p => Convert.ToUInt32(p.Properties["Index"].Value)) .ToList();// Let's just show all the properties for all physical adapters.foreach (ManagementObject mo in managementObjectList){ foreach (PropertyData pd in mo.Properties) Console.WriteLine(pd.Name + ": " + (pd.Value ?? "N/A"));}   That's it. Hope this helps you in some way.

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• Entity Framework and Plain Old CLR Objects in an ASP.Net application

  - by nikolaosk

  This is going to be the sixth post of a series of posts regarding ASP.Net and the Entity Framework and how we can use Entity Framework to access our datastore. You can find the first one here , the second one here and the third one here , the fourth one here and the fifth one here . I have a post regarding ASP.Net and EntityDataSource. You can read it here .I have 3 more posts on Profiling Entity Framework applications. You can have a look at them here , here and here . In this post I will be looking...(read more)

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