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• Correcting Grammar for Microsoft Products and Technology

  I see book authors, editors, bloggers, press, team members, and occasionally even a VP misspell our products, technologies, and features that I thought I would build and maintain a list of the correct capitalization and spelling of the most commonly misspelled Microsoft products and technologies. Sources: Internal site (brandtools) and the Microsoft Trademarks Web site. Last updated: April 27, 2010   Incorrect Correct .net or .Net .NET .Net framework 4.0, .NET framework 4.0 .NET Framework AdCenter, Ad Center, Adcenter adCenter Ado.net, ADO.Net ADO.NET Asp.net, ASP.Net ASP.NET Asp.Net ajax, Asp.NET Ajax ASP.NET AJAX Asp.Net Mvc ASP.NET MVC Biz Spark, Bizspark BizSpark Clear Type, Clear type, Cleartype ClearType Directaccess, Direct Access DirectAccess Direct Show, Directshow DirectShow Direct X DirectX Dream Spark, Dreamspark DreamSpark Home Group, Home group HomeGroup HotMail, Hot Mail Hotmail Info Path, Infopath InfoPath Intellisense, Intellisense IntelliSense Iron Ruby IronRuby Kin KIN Linq LINQ MSN Messenger Windows Live Messenger One Note, Onenote OneNote Open type, Opentype OpenType PlayTo, Play to Play To Power Point, Powerpoint PowerPoint Powershell, Power Shell PowerShell Sea Dragon, Seadragon SeaDragon Sharepoint, Share Point SharePoint Silver Light, SilverLight Silverlight Skydrive, Sky Drive SkyDrive Sql Server SQL Server Visual Basic .net (the .net was removed in the 2005 version) Visual Basic  Visual C# Express 2010 or Visual Basic Express 2010 or Visual C++ Express 2010 Visual version 2010 Express as in Visual C# 2010 Express, Visual Basic 2010 Express Visual Studio 2010 Team Foundation Server Visual Studio Team Foundation Server 2010 Visual Studio Ultimate 2010 or Visual Studio Professional 2010 Visual Studio 2010 version, as in Visual Studio 2010 Ultimate, Visual Studio 2010 Professional WebSite Spark, Website spark Website Spark Win 32 Win32 Windows Mobile (except when referring to previous versions like 5.0 or 6), Windows phone 7 Series Windows Phone Xaml XAML XBOX, xbox Xbox Xbox Live, XBOX Live Xbox LIVE   Caveats These guidelines dont apply to URLs (ex: www.asp.net) or to code namespaces, variables, and classes should follow the .NET Framework naming guidelines. This list only covers capitalization/spacing rules, it doesnt cover the correct usage of (tm) or symbols or the correct word usage rules. For those, refer to the trademark Web site. Also note that I have no idea why we are so inconsistent say on keeping features/brands two words versus one word or the order of product/version/year.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Why learn Flash Builder 4 (Flex) when I can just use Flash Professional?

  - by Jason McKenna

  I want to learn Flash Builder 4 (Flex) because I see so many jobs requesting experience with it. I also just like knowing stuff. I am also very interested in focusing on RIA development now. BUT... can anyone tell me CLEARLY why the heck I would ever use FLEX over Flash Pro? It is a time investment, so is it worth it? All I read are misguided posts about how Flash Pro is for games and banner ads, and Flex is for programmers and RIAs blah blah... this simply isn't so from my 9 years of contracting experience. I'm 99.9% certain that I can build anything a flex developer can build, but using Flash Pro. I can build powerful AS3-driven apps for the desktop, mobile device, or browser, and I can link to databases with XML and I can import text files and communicate with ColdFusion and everything. The advantage with Flash Pro is that I can also easily and clearly animate transitions and build custom elements that look the way I want/need them to look for my specific client. Why would I want to use a bunch of pre-built components that drive my file sizes to the moon? Who is happy with a drag-n-drop button? Is Flex just a thing made for programmer people with no artistic inclination? What is the advantage of using it? It takes me back to Visual Basic class. Seems like a pain to have to use multiple tools to import crap from Flash Pro into Flex and yada yada... why when I can do it all nicely in Flash Pro to begin with. Am I clueless, or missing some major piece of the puzzle? Thanks for any clarity. PS, I couldn't care less about the code editors. It ain't that bad people. They make it out like the thing doesn't even respond to keyboard input or something. Does everything I need it do anyways. Please help out here. If I just don't need to learn it, I don't want to waste the time.

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• Tellago releases a RESTful API for BizTalk Server business rules

  - by Charles Young

  Jesus Rodriguez has blogged recently on Tellago Devlabs' release of an open source RESTful API for BizTalk Server Business Rules.   This is an excellent addition to the BizTalk ecosystem and I congratulate Tellago on their work.   See http://weblogs.asp.net/gsusx/archive/2011/02/08/tellago-devlabs-a-restful-api-for-biztalk-server-business-rules.aspx   The Microsoft BRE was originally designed to be used as an embedded library in .NET applications. This is reflected in the implementation of the Rules Engine Update (REU) Service which is a TCP/IP service that is hosted by a Windows service running locally on each BizTalk box. The job of the REU is to distribute rules, managed and held in a central database repository, across the various servers in a BizTalk group.   The engine is therefore distributed on each box, rather than exploited behind a central rules service.   This model is all very well, but proves quite restrictive in enterprise environments. The problem is that the BRE can only run legally on licensed BizTalk boxes. Increasingly we need to deliver rules capabilities across a more widely distributed environment. For example, in the project I am working on currently, we need to surface decisioning capabilities for use within WF workflow services running under AppFabric on non-BTS boxes. The BRE does not, currently, offer any centralised rule service facilities out of the box, and hence you have to roll your own (and then run your rules services on BTS boxes which has raised a few eyebrows on my current project, as all other WCF services run on a dedicated server farm ).   Tellago's API addresses this by providing a RESTful API for querying the rules repository and executing rule sets against XML passed in the request payload. As Jesus points out in his post, using a RESTful approach hugely increases the reach of BRE-based decisioning, allowing simple invocation from code written in dynamic languages, mobile devices, etc.   We developed our own SOAP-based general-purpose rules service to handle scenarios such as the one we face on my current project. SOAP is arguably better suited to enterprise service bus environments (please don't 'flame' me - I refuse to engage in the RESTFul vs. SOAP war). For example, on my current project we use claims based authorisation across the entire service bus and use WIF and WS-Federation for this purpose.   We have extended this to the rules service. I can't release the code for commercial reasons :-( but this approach allows us to legally extend the reach of BRE far beyond the confines of the BizTalk boxes on which it runs and to provide general purpose decisioning capabilities on the bus.   So, well done Tellago.   I haven't had a chance to play with the API yet, but am looking forward to doing so.

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• Hardware and Software Working Together - What Does LJE say?

  - by Stephen Slade

   IDG News Service - Oracle CEO Larry Ellison said Oracle will continue to bet on selling high-end custom hardware for its software products, even amidst a growing trend toward roomfuls of cheap, generic servers. "You have to be in the hardware business and the software business, to get the best possible system," he said during a keynote speech at Oracle's OpenWorld conference in Tokyo. "We believe it's the right idea, we believe it's the next generation of computing, we believe all the pieces have to fit together." Ellison, as he has often done in the past, repeatedly referred to Apple as his "favorite example" of such tight integration. He was a close friend of Apple's co-founder Steve Jobs and previously served on Apple's board of directors.He said sales of Oracle's advanced servers were booming and generating around a billion dollars a year in revenue for the company, which has until recent years focused almost exclusively on its software offerings. With the explosion of popular online services and the increasing number of mobile devices that access them, demand is high for databases that can quickly respond to high numbers of relatively simple queries. While Oracle is pitching its expensive, finely-tuned machines to meet this requirement, Internet behemoths like Google, Facebook and Microsoft increasingly rely on armies of low-cost, easily replaceable servers. Ellison emphasized the high specifications of Oracle's servers, which come packed with multiple terabytes of RAM and flash-based storage for speed. Such machines are superior to large server farms, he said, because they require far less electricity and floor space, and are also cost competitive. When asked about whether purchasing such products would lock customers in to expensive hardware from Oracle, he promised that the company's software would always run on "multiple hardware sources."  Ellison, who spoke from Kyoto, Japan's ancient capital, was shown live online via webcast. The Oracle founder has a fondness for Japanese architecture and is staying in his large garden residence in the city Source: Ellison: Hardware-software integration key, Apple is best example. Oracle's founder and CEO reaffirmed his commitment to custom hardware for its software products  LINK to Computerworld article Apr 5, 2012 http://www.computerworld.com/s/article/9225858/Ellison_Hardware_software_integration_key_Apple_is_best_example?source=CTWNLE_nlt_entsoft_2012-04-09&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+computerworld%2Fs%2Ffeed%2Ftopic%2F173+%28Computerworld+Databases+News%29#disqus_thread

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• Stagnating in programming

  - by Coder

  Time after time this question came up in my mind, but up until today I wasn't thinking about it much. I have been programming for maybe around 8 years now, and for the last two years it seems I'm not as keen to pick up new technologies anymore. Maybe that's a burnout or something, but I'd say it's experience and what I like, that's stopping me from running after the latest and greatest. I'm C++ developer, by this I mean, I love close to metal programming. I have no problems tracing problems through assembly, using tools like WinDbg or HexView. When I use constructs, I think about how they are realized underneath, how the bits are set and unset under the hood. I love battling with complex threading problems and doing everything hardcore way, even by hand if the regular solutions seem half baked. But I also love the C++0x stuff, and use it a lot. And all C++ code as long as it's not cumbersome compared to C counterparts, sometimes I also fall back to sort of "Super C" if the C++ way is ugly. And then there are all other developers who seem to be way more forward looking, .Net 4.0 MVC, WPF, all those Microsoft X#s, LINQ languages, XML and XSLT, mobile devices and so on. I have done a considerable amount of .NET, SQL, ASPX programming, but the further I go, the less I want to try those technologies. Is that bad? Almost every day I hear people saying that managed code is the only way forward, WPF is the way to go. I hear that C++ is godawful, and you can't code anything in it that's somewhat stable. But I don't buy it. With the experience I have, and the knowledge of how native code is compiled and executes, I can say I find it extremely rare that C++ code is unstable, or leaks, or causes crashes that takes more than 30 seconds to identify and fix. And to tell the truth, I've seen enough problems with other "cool" languages that I'd say C++ is even more stable and production proof than the safe languages, at least for me. The only thing that scares me in C++ is new frameworks, I don't trust them, and I use them extra sparingly. STL - yes, ATL - very sparingly, everything else... Well, not very keen on it. Most huge problems I've ran into, all were related to frameworks, not the language itself. Some overrided operator here, bad hierarchy there, poor class design here, mystical castings there. Other than that, C/C++ (yes, I use them together) still seems a very controlled and stable way to develop applications. Am I stagnating? Should I switch a profession, or force myself in all that marketing hype? Are there more developers who feel the same way?

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• Oracle Customer Experience Summit @ OpenWorld

  - by Christie Flanagan

  This first-ever Oracle Customer Experience Summit @ OpenWorld kicked off yesterday, bringing together established thought leaders and practitioners in customer experience. The first day saw noted marketing and customer experience thought leader, Seth Godin, take the stage to discuss how rapidly accelerating change and adoption are driving new behaviors and higher expectations in a massively disruptive transformation in which the customer now holds the power. His presentation gave us in-depth insight into this always-connected, always-sharing experience revolution we are witnessing.If you haven’t yet made it over to the Oracle Customer Experience Summit at The Westin St. Francis and the recently made over Oracle Square (aka Union Square), there’s still time today and tomorrow to network with industry peers and hear best practices from those who have steered their ventures through the disruptive trends of customer experience and have proven, successful strategies to share for driving strategic customer-centric initiatives. If you’re interested in learning how Oracle WebCenter helps businesses meet the demands of the customer experience revolution, be sure to check out these sessions at the Oracle Customer Experience Summit later today:Using the Online Customer Experience to Drive Engagement and Marketing Success Thursday, Oct 4, 4:15 PM - 5:15 PM - St. Francis - GeorgianMariam Tariq - Senior Director Product Management, Oracle Stephen Schleifer - Senior Principal Product Manager, Oracle Richard Backx - Business IT Architect/Consultant, KPN NL Netco CE Channels Online The online channel is a critical means of reaching and engaging customers. Online marketing efforts today must be targeted, interactive, and consistent to provide customers with a seamless experience. These efforts must include integrated management of Web, mobile, and social channels—supported by cross-channel customer data and campaigns—and integration with commerce to drive an engaging and differentiated online customer experience. Attend this session to learn how you can use the online channel to increase customer loyalty and drive the success of your marketing initiatives.Empowering Your Frontline Employees: Sales and Service Enterprise Collaboration Thursday, Oct 4, 5:30 PM - 6:30 PM - St. Francis - Elizabethan ABStephen Fioretti - VP, Product Management, Oracle Peter Doolan - Group Vice President, Sales Engineering, Oracle Andrew Kershaw - Sr Director Business Development, Oracle Marty Marcinczyk - VP Customer Experience Engineering, Comcast A focus on the employee experience is critical, because it can make or break your customers’ experiences, directly or indirectly. Engaged and empowered frontline employees become your best advocates and inspire your brand champions. This session explores proven approaches and tools, including social collaboration tools, that can help you empower and enable your frontline teams to improve customer and employee experiences.And before you go, you'll also want to explore the Innovation Tents in Oracle Square which feature leading-edge customer experience demonstrations; attend our customer journey mapping workshop; and learn at sessions focused on innovating differentiated experiences that drive cross-functional alignment.

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• IRM and Consumerization

  - by martin.abrahams

  As the season of rampant consumerism draws to its official close on 12th Night, it seems a fitting time to discuss consumerization - whereby technologies from the consumer market, such as the Android and iPad, are adopted by business organizations. I expect many of you will have received a shiny new mobile gadget for Christmas - and will be expecting to use it for work as well as leisure in 2011. In my case, I'm just getting to grips with my first Android phone. This trend developed so much during 2010 that a number of my customers have officially changed their stance on consumer devices - accepting consumerization as something to embrace rather than resist. Clearly, consumerization has significant implications for information control, as corporate data is distributed to consumer devices whether the organization is aware of it or not. I daresay that some DLP solutions can limit distribution to some extent, but this creates a conflict between accepting consumerization and frustrating it. So what does Oracle IRM have to offer the consumerized enterprise? First and foremost, consumerization does not automatically represent great additional risk - if an enterprise seals its sensitive information. Sealed files are encrypted, and that fundamental protection is not affected by copying files to consumer devices. A device might be lost or stolen, and the user might not think to report the loss of a personally owned device, but the data and the enterprise that owns it are protected. Indeed, the consumerization trend is another strong reason for enterprises to deploy IRM - to protect against this expansion of channels by which data might be accidentally exposed. It also enables encryption requirements to be met even though the enterprise does not own the device and cannot enforce device encryption. Moving on to the usage of sealed content on such devices, some of our customers are using virtual desktop solutions such that, in truth, the sealed content is being opened and used on a PC in the normal way, and the user is simply using their device for display purposes. This has several advantages: The sensitive documents are not actually on the devices, so device loss and theft are even less of a worry The enterprise has another layer of control over how and where content is used, as access to the virtual solution involves another layer of authentication and authorization - defence in depth It is a generic solution that means the enterprise does not need to actively support the ever expanding variety of consumer devices - the enterprise just manages some virtual access to traditional systems using something like Citrix or Remote Desktop services. It is a tried and tested way of accessing sealed documents. People have being using Oracle IRM in conjunction with Citrix and Remote Desktop for several years. For some scenarios, we also have the "IRM wrapper" option that provides a simple app for sealing and unsealing content on a range of operating systems. We are busy working on other ways to support the explosion of consumer devices, but this blog is not a proper forum for talking about them at this time. If you are an Oracle IRM customer, we will be pleased to discuss our plans and your requirements with you directly on request. You can be sure that the blog will cover the new capabilities as soon as possible.

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• Sign up Today for User Feedback Sessions at Oracle OpenWorld and JavaOne 2012

  - by Lionel Dubreuil

  You’re Invited to Sign Up for Oracle Usability Feedback Sessions SIGN UP TODAY to get the most from your conference experience by participating in a usability feedback session where your expertise will help Oracle develop outstanding products and solutions. The Oracle User Experience team is conducting a Usability Evaluation on publishing and accessing Oracle Enterprise Repository content when building SOA projects in JDeveloper. We are asking Developers and Architects who build or integrate applications using SOA Suite to take a look at the interaction between JDeveloper with the Enterprise Repository.  We are looking for feedback on the interaction between JDeveloper and Oracle Enterprise Repository so that we may improve the User Interface in a future release. The feedback sessions will be conducted during the Oracle OpenWorld and JavaOne Conferences, at the Intercontinental Hotel in San Francisco, CA. Sessions will last 1 hour and will be held on Monday, October 1 through Wednesday, October 3, 2012. This event fills up quickly, and space is limited. If you are interested in participating, please send an email to [email protected] with the following information: Identification Name: _________________________________ Company Name:  _________________________ Job Title: Email: Phone Number (work, mobile, include country code): Which conference are you attending? _____Oracle OpenWorld _____JavaOne Have you ever participated in usability activities with Oracle or any of its subsidiaries? ____Yes; specify __________________________________________________ ____No Are you currently using JDeveloper? ____Yes ; specify version(s): _______________________________ ____No How long have you used JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years Are you currently using SOA features in JDeveloper? ____Yes ____No How long have you used SOA features in JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years How often do you use SOA features in JDeveloper? ____ Daily ____ 2 - 3 times a week ____ Once a week  ____ Once a month or less Briefly describe the types of SOA tasks you use JDeveloper to perform: _____________________________________ _____________________________________ Please list your availability If you know your availability; please let me know which day you would prefer to participate, Monday, Tuesday or Wednesday. Limited sessions are available on each day, and each session lasts 1 hour. Thank you for taking the time to complete this questionnaire.  It will help us match you to the best suited feedback session. Once we receive your email, we will contact you to set up a time and day for participation. You'll find more information about our on-site lab on the VoX (Voice of User Experience) blog, and on our Events page at Usable Apps.

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• Sign up Today for User Feedback Sessions at Oracle OpenWorld and JavaOne 2012

  - by Lionel Dubreuil

  You’re Invited to Sign Up for Oracle Usability Feedback Sessions SIGN UP TODAY to get the most from your conference experience by participating in a usability feedback session where your expertise will help Oracle develop outstanding products and solutions. The Oracle User Experience team is conducting a Usability Evaluation on publishing and accessing Oracle Enterprise Repository content when building SOA projects in JDeveloper. We are asking Developers and Architects who build or integrate applications using SOA Suite to take a look at the interaction between JDeveloper with the Enterprise Repository.  We are looking for feedback on the interaction between JDeveloper and Oracle Enterprise Repository so that we may improve the User Interface in a future release. The feedback sessions will be conducted during the Oracle OpenWorld and JavaOne Conferences, at the Intercontinental Hotel in San Francisco, CA. Sessions will last 1 hour and will be held on Monday, October 1 through Wednesday, October 3, 2012. This event fills up quickly, and space is limited. If you are interested in participating, please send an email to gozel.aamoth-AT-oracle-DOT-com with the following information: Identification Name: _________________________________ Company Name:  _________________________ Job Title: Email: Phone Number (work, mobile, include country code): Which conference are you attending? _____Oracle OpenWorld _____JavaOne Have you ever participated in usability activities with Oracle or any of its subsidiaries? ____Yes; specify __________________________________________________ ____No Are you currently using JDeveloper? ____Yes ; specify version(s): _______________________________ ____No How long have you used JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years Are you currently using SOA features in JDeveloper? ____Yes ____No How long have you used SOA features in JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years How often do you use SOA features in JDeveloper? ____ Daily ____ 2 - 3 times a week ____ Once a week  ____ Once a month or less Briefly describe the types of SOA tasks you use JDeveloper to perform: _____________________________________ _____________________________________ Please list your availability If you know your availability; please let me know which day you would prefer to participate, Monday, Tuesday or Wednesday. Limited sessions are available on each day, and each session lasts 1 hour. Thank you for taking the time to complete this questionnaire.  It will help us match you to the best suited feedback session. Once we receive your email, we will contact you to set up a time and day for participation. You'll find more information about our on-site lab on the VoX (Voice of User Experience) blog, and on our Events page at Usable Apps.

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• Transform Your Portal Experience and Optimize Online Engagement

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Does your portal environment foster collaboration between your business and your customers? Are you effectively managing your customer, employee, and partner relationships and engagement? Can your users access information through Web, mobile, and social channels? Online engagement solutions give organizations the ability to listen and respond to their customers, provide targeted experiences, and encourage interaction among customers and employees.Join us for a webcast on Thursday, April 12, 2012 at 10 a.m. PT / 1 p.m. ET, where Sachin Agarwal, Senior Director of Product Management and Kellsey Ruppel, Senior Product Marketing Manager for Oracle WebCenter, will tell you how to transform your portal experience and optimize online engagement. With Oracle WebCenter, you can: Deliver an optimized online experience for your users Create contextually relevant, targeted online experiences Provide intuitive and secure access to back-office applications Manage and moderate interactive, multichannel social interactions Register today and learn how to make your portals more interactive and engaging across multiple channels.

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• What's Old is New Again

  - by David Dorf

  Last night I told my son he could stream music to his tablet "from the cloud" (in this case, the Amazon Cloud).  He paused, then said, "what is the cloud?"  I replied, "a bunch of servers connected to the internet."  Apparently he had visions of something much more magnificent.  Another similar term is "big data."  These marketing terms help to quickly convey topics but are oversimplifications that are open to many interpretations.  At their core, those terms a shiny packages holding recycled ideas. I see many headlines declaring big data changes everything, but it doesn't.  Savvy retailers have been dealing with large volumes of data since the electronic cash register was invented.  But the there have a been a few changes to the landscape that make big data a topic of conversation: 1. Computing power has caught up to storage volumes. Its now possible to more thoroughly analyze the copious volumes of data retailers have been squirreling away.  CPUs are faster, sold state drives more plentiful, and new ways to store and search data are available.  My iPhone is more power than the computer used in the Apollo mission to the moon. 2. Unstructured data is everywhere.  The Web used to be where retailers published product information, but now users are generating the bulk of the content in the form of comments, videos, and "likes."  The variety of information available to retailers is huge, and it meaning difficult to discern. 3. Everything is connected.  Looking at a report from my router, there are no less than 20 active devices on my home network.  We can track the location of mobile phones, tag products with RFID, and set our thermostats (I love my Nest) from a thousand miles away.  Not only is there more data, but its arriving at higher velocity. Careful readers will note the three Vs that help define so-called big data: volume, variety, and velocity. We now have more volume, more variety, and more velocity and different technologies to deal with them.  But at the heart, the objectives are still the same: Informed decisions Accurate forecasts Improved optimizations So don't let the term "big data" throw you off the scent.  Retailers still need to execute on the basics.  But do take a fresh look at the data that's available and the new technologies to process it.  The landscape will continue to change and agile organizations will always be reevaluating their approaches.  You can just add some more weapons to the arsenal.

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• SQL SERVER – Get 2 of My Books FREE at Koenig Tech Day – Where Technologies Converge!

  - by pinaldave

  As a regular reader of my blog – you must be aware of that I love to write books and talk about various subjects of my book. The founders of Koenig Solutions are my very old friends, I know them for many years. They have been my biggest supporter of my books. Coming weekend they have a technology event at their Bangalore Location. Every attendee of the technology event will get a set of two books worth Rs. 450 – ‘SQL Server Interview Questions And Answers‘ and ‘SQL Wait Stats Joes 2 Pros‘. I am going to cover a couple of topics of the books and present  as well. I am very confident that every attendee will be having a great time. I will be covering following subjects: SQL Server Tricks and Tips for Blazing Fast Performance Slow Running Queries (SQL) are the most common problem that developers face while working with SQL Server. While it is easy to blame the SQL Server for unsatisfactory performance, however the issue often persists with the way queries have been written, and how SQL Server has been set up. The session will focus on the ways of identifying problems that slow down SQL Servers, and tricks to fix them. Developers will walk out with scripts and knowledge that can be applied to their servers, immediately post the session. After the session is over – I will point to what exact location in the book where you can continue for the further learning. I am pretty excited, this is more like book reading but in entire different format. The one day event will cover four technologies in four separate interactive sessions on: Microsoft SQL Server Security VMware/Virtualization ASP.NET MVC Date of the event: Dec 15, 2012 9 AM to 6PM. Location of the event:  Koenig Solutions Ltd. # 47, 4th Block, 100 feet Road, 3rd Floor, Opp to Shanthi Sagar, Koramangala, Bangalore- 560034 Mobile : 09008096122 Office : 080- 41127140 Organizers have informed me that there are very limited seats for this event and technical session based on my book will start at Sharp 9 AM. If you show up late there are chances that you will not get any seats. Registration for the event is a MUST. Please visit this link for further information. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, T SQL, Technology

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• How to debug lag using Bluetooth connected mouse and A2DP headset?

  - by gertvdijk

  I own a Logitech M555b mouse (since a week) for use with my HP Elitebook 8570w laptop running Kubuntu 12.04. Works fine right after connecting using the KDE Bluetooth control module. However, after some time (seemingly random), it starts to lag. Movements are being delayed for roughly 500ms for a short period of time. Usually it recovers after some time too, but it can take minutes. All actions are being delayed: movements, click, scrolls. Additionally, the movements can be choppy during these times. A workaround that always works for the same short period of time is to disconnect an re-connect the mouse. This can be done using the same KDE Bluetooth control module. What did I try already? Running this at boot time: echo on > `readlink -f /sys/class/bluetooth/hci0`/../../../power/level To disable any power saving features on the Bluetooth hci0 device. Check the mouse's batteries (it's just a week old, other new batteries: same result) Checking logs and kernel messages about Bluetooth-related entries: none aside the expected messages on connect time. I'm running kernel 3.5.0-13-generic as provided in the xorg-edgers PPA. Booting the regular 3.2 Precise kernel results in the same behaviour. Some other information that may help: It happens when no other Bluetooth connections are active on the machine. Similar symptoms also occur on my Bluetooth stereo (A2DP) headset, but then it's audio lagging and skipping. Swapping Bluetooth profiles as described here then helps. Conclusion: it's not the mouse that's faulty. The headset always worked fine using my now dead Thinkpad T61p with built-in Bluetooth. The bluetooth module in my laptop is connected via USB and shows up as Bus 002 Device 003: ID 0a5c:21e1 Broadcom Corp. I'm mobile and several people around me are using Bluetooth at work (A2DP mostly). It also occurs at home, where my neighbours are probably using Bluetooth as well. It could just be radio interference, but I think Bluetooth connections should just hop to another channel. And, moreover, it just works properly instantly when re-connecting. Therefore I think it's a software driver issue and I'd like to debug it. Is there any way to get more verbose logging on the Bluetooth(-hid) modules?

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• Enhance Your Gmail Account in Chrome

  - by Asian Angel

  Are you tired of items like the Chat and Invite Boxes cluttering up your Gmail account? Then join us as we look at the Better Gmail extension for Google Chrome. Before Here are some examples of items that you may be tired of looking at in your Gmail account such as the “Footer” below your “Inbox”, the “Chat Box”, and the “Invitation Box”. Perhaps you would also like to have the “New Window, Print all, & Create a document Commands” moved elsewhere. And of course there is everyone’s “favorite” sponsored links… Time to do some cleaning up and reorganizing. Better Gmail in Action As soon as you have installed Better Gmail a new tab will automatically open and present you with the available options. Place a “checkmark” in the box for each option that you would like activated and click on “Save” when finished. Note: The final option entry is a tie-in with two other “linked” extensions (Folders4Gmail & HTML Signature) while the middle listing is a link to an article for disabling Google Buzz. Once you have saved your changes in the “Options” you will be prompted to refresh your Gmail tab to see the changes. Going back to our “Inbox Area” everything looks so much more streamlined and clean now. Goodbye clutter! The “New Window, Print all, & Create a document Commands” definitely look a lot nicer as a small toolbar above our e-mail. And the right side…you can see for yourself just how much better that looks. No more distractions there to bother you as you read your e-mail. Conclusion If you have been wanting to get rid of the undesirable elements visible in your Gmail account then hurry over to the Better Gmail page, grab the extension and enjoy the better view. Links Download the Better Gmail extension (Google Chrome Extensions) Similar Articles Productive Geek Tips Figure out which Online accounts are selling your email to spammersAdd a Remember The Milk Task Pane to Gmail in ChromeHow to Send and Receive Hotmail from Your Gmail AccountAdd Your Gmail To Windows Live MailOpen Your Gmail Account in a Popup Window TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Windows Media Player 12: Tweak Video & Sound with Playback Enhancements Own a cell phone, or does a cell phone own you? Make your Joomla & Drupal Sites Mobile with OSMOBI Integrate Twitter and Delicious and Make Life Easier Design Your Web Pages Using the Golden Ratio Worldwide Growth of the Internet

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• Three Global Telecoms Soar With Siebel

  - by michael.seback

  Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

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• OBIEE version 11.1.1.7.131017 has been released

  - by inowodwo

  The Business Intelligence Enterprise Edition 11.1.1.7.131017 patch set has been released, and is available to download from My Oracle Support (https:\\support.oracle.com). Per the patch readme: This patch set is available for all customers who are using Oracle Business Intelligence Enterprise Edition 11.1.1.7.0 and 11.1.1.7.1. It is also available for Exalytics customers who have applied the Exalytics PS3 patch. Patch 17530796 - OBIEE BUNDLE PATCH 11.1.1.7.131017 (Patch) is comprised of the following patches, which are not available separately:     Patch 16913445 - Patch 11.1.1.7.131017 (1 of 8) Oracle Business Intelligence Installer (BIINST)     Patch 17463314 - Patch 11.1.1.7.131017 (2 of 8) Oracle Business Intelligence Publisher (BIP)     Patch 17300417 - Patch 11.1.1.7.131017 (3 of 8) Enterprise Performance Management Components Installed from BI Installer 11.1.1.7.0 (BIFNDNEPM))     Patch 17463395 - Patch 11.1.1.7.131017 (4 of 8) Oracle Business Intelligence Server (BIS)     Patch 17463376 - Patch 11.1.1.7.131017 (5 of 8) Oracle Business Intelligence Presentation Services (BIPS)     Patch 17300045 - Patch 11.1.1.7.131017 (6 of 8) Oracle Business Intelligence Presentation Services (BIPS)     Patch 16997936 - Patch 11.1.1.7.131017 (7 of 8) Oracle Business Intelligence Presentation Services (BIPS)     Patch 17463403 - Patch 11.1.1.7.131017 (8 of 8) Oracle Business Intelligence Platform Client Installers and MapViewer Also you must download: Patch 16569379 - Dynamic Monitoring Service patch The instructions to apply the bundle patch are given in the patch readme along with some important notes if you are upgrading from 11.1.1.6.x versions. The new functionality in this patch includes:     Support for Microsoft Internet Explorer 10     Support for Oracle BI Mobile App Designer     Support for improved exporting functionality into Microsoft Excel For more information please refer to document: OBIEE 11g 11.1.1.7.131017 is Available for Oracle Business Intelligence Enterprise Edition and Exalytics (Doc ID 1595219.1) In addition we strongly recommend you review this document: OBIEE Suite Bundle Patches (Doc ID 1591422.1), which explains the new naming convention, the strategy behind bundle patches and other interesting facts about OBIEE patching. Please take some time to review it.

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• Cannot get 3D OpenGL support in Vmware guests, how can I fix this?

  - by jjapol

  I have been working at this problem for 2 days now. I cannot for the life of me enable 3D support in VMWare 9 guests. My specifications are: Hardware: Dell Latitude E5520 laptop. Processor: Intel i7-2620M CPU @ 2.70GHz × 4. Memory: 8GB. Video: Intel Sandybridge Mobile x86/MMX/SSE2 OS: Ubuntu 12.04.1 LTS, 32 bit. Vmware Workstation: 9.0.1 build-894247 Glxgears functions fine. Frame rate is ~60fps. Vmware guest: Windows 7 Starting the Windows 7 guest in VMware throws the following errors: No 3D support is available from the host. and Hardware graphics acceleration is not available. I've read through this VMware forum thread, but again the hardware in the post is different (nVidia). I've followed the instructions at this Ask Ubuntu post as closely as possible as the question is nearly the same as mine although my hardware is different. Answer 1 regarding setting mks.gl.allowBlacklistedDrivers = TRUE; in my vmx configuration file causes the VM to crash when it starts. The second answer I followed as closely as possible. I uninstalled VMware, Did sudo apt-get install build-essential linux-headers-$(uname -r) at a terminal, Added the PPA https://launchpad.net/~glasen/+archive/intel-driver, Then at a terminal did sudo apt-get update && sudo apt-get upgrade -y I reinstalled VMware and have the same results: no 3D in guests. I'm getting the feeling that something is awry with the Sandy Bridge driver, but I can't seem to come up with any solutions. Has anyone out there run across this problem also? By the way, the operation of the likes of Solidworks and AutoCad within a Windpws 7 guest does appear to be improved in VMware 9 vs VMware 8 in spite of the fact that 3D support is lacking in the Windows 7 guest. I'd also add that my glxinfo file was nearly identical to the glxinfo file posted at askubuntu.com/questions/181829/…. I had a total of seven minor differences per a comparison using Meld. –

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• Launching Agile PLM 9.3.3!

  - by Shane Goodwin

  Ten months ago we announced the availability of Agile PLM 9.3.2. Today I have the great pleasure to announce availability of Agile PLM 9.3.3 and AutoVue for Agile PLM 20.2.2 - both are immediately available on Oracle Software Delivery Cloud. In this same timeframe our team has also published Oracle PLM Mobile 1.0, EC MCAD 3.1, and EC MCAD 3.2. Agile PLM 9.3.3 focuses on improving management business processes, improving management of intellectual property, and overall product improvements based on customer feedback. In this short timeframe, we have made very significant progress on all three fronts. The Agile PLM 9.3.3 What’s New Whitepaper discusses all of the new capabilities. Looking forward, we will continue to deliver new releases with laser focus on solving real business problems and making users more productive. With our release of Innovation Management, you will be seeing dramatic new capability to help manage the innovation funnel and the processes to determine what product projects to fund. You will also see us continue this accelerated cadence in releasing new features for Agile PLM. All Agile PLM 9.3.3 Documentation is now available, including an initial version of the Capacity Planning Guide (CPG). As usual, we will be updating the CPG in a few months when we complete our performance and breakpoint testing. Like with other recent Agile PLM versions, the Product Management team has recorded Transfer of Information (TOI) sessions to educate you about the new features. The TOI sessions can be accessed in My Oracle Support on note 1589164.1. As with all other releases, we have also published new versions (1.7.5) of Averify (Patch ID 17583605) and AUT (Patch ID 17583592) in My Oracle Support. Again this year I look forward to seeing many of you at the Oracle Value Chain Summit (February 3-5, San Jose, CA), to talk more about this new release and all of the fascinating ways our customers and partners are driving business value with Agile PLM. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0in; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Software Architecture and MEF composition location

  - by Leonardo

  Introduction My software (a bunch of webapi's) consist of 4 projects: Core, FrontWebApi, Library and Administration. Library is a code library project that consists of only interfaces and enumerators. All my classes in other projects inherit from at least one interface, and this interface is in the library. Generally speaking, my interfaces define either Entities, Repositories or Controllers. This project references no other project or any special dlls... just the regular .Net stuff... Core is a class-library project where concrete implementation of Entities and Repositories. In some cases i have more than 1 implementation for a Repository (ex: one for azure table storage and one for regular Sql). This project handles the intelligence (business rules mostly) and persistence, and it references only the Library. FrontWebApi is a ASP.NET MVC 4 WebApi project that implements the controllers interfaces to handle web-requests (from a mobile native app)... It references the Core and the Library. Administration is a code-library project that represents a "optional-module", meaning: if it is present, it provides extra-features (such as Access Control Lists) to the application, but if its not, no problem. Administration is also only referencing the Library and implementing concrete classes of a few interfaces such as "IAccessControlEntry"... I intend to make this available with a "setup" that will create any required database table or anything like that. But it is important to notice that the Core has no reference to this project... Development Now, in order to have a decoupled code I decide to use IoC and because this is a small project, I decided to do it using MEF, specially because of its advertised "composition" capabilities. I arranged all the imports/exports and constructors and everything, but something is quite not perfect in my "mental-visualisation": Main Question Where should I "Compose" the objects? I mean: Technically, the only place where real implementation access is required is in the Repositories, because in order to retrieve data from wherever, entities instances will be necessary, and in all other places. The repositories could also provide a public "GetCleanInstanceOf()" right? Then all other places will be just fine working with the interfaces instead of concrete classes... Secondary Question Should "Administration" implement the concrete object for "IAccessControlGeneralRepository" or the Core should?

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• Getting WLAN on my Laptop to work (Medion MD98300)

  - by Anand Böhmer

  Dear Ubuntu Community, I am having difficulties to get the WLAN Adapter on my Medion 98300 Laptop to work. The WLAN Card seems to be connected through an internal USB Interface and the Card itself had shown up as a wirelles Network while installing Ubuntu. I have tried a few things earlier, but none of my google reasearches have brought me to a working solution... I am quite new to the Linux System and only knoew a couple of terminal commands so far, so I probably have missed out on a few possible solutions. Maybe you can help me? Thank you very much in advance! A fre minimal technical Details: AMD Turion 64 X2 Dual-Core Mobile Technolgie TL-50 NVIDIA GeForce Go 6150 SanDisk 64GB SSD 2GB RAM DDR2 667 nForce Chipset (I forgt the Version, but deductable from the GPU I guess) WiFi: ZyDAS ZD1211B 802.11g Thank's a lot again! :) UPDATE: I tried around myself a little and found a guide on the Linux Mint forums that helped! I already had tried to install the linux backport modules etc. What I finally did was update the linux firmware and run the following command: echo "options acer_wmi wirelles=1" sudo tee /etc/modprobe.d/acer_wmi.conf and rebooted now I found and could connect to networks, but unfortunately I found, that the link quality was very bad, around 40 to 50. Eventhough my Router is running at high power and is only 6 Meters away! I then switched a few channels, but that did not improve much. Before, under Windows, I had a very good link quality and had the entire 16mbit/s internet connection at disposal, now I can only get about 3-5Mbit/s. better then nothing, but still pretty bad! The "TX power" is fixed on 20dBm and iwconfig says, that the "Power Management" is off... Maybe the power of the module is set too low?... UPDATE2: I figured that 20dBm is a normal power output. I even tried to change the power using iwconfig wlan0 txpower INTEGERHERE but, obviously my "Card" does not support more then 20. More would probably be illegal as well, so I won't even use more then 20. I guess that I will have to figure out a way, or maybe just switch cards. Are the Mailboard-USB-Connectors on a laptop of the same property as the standard external ones? If so, I could simply solder a micro Wirelless N Adapter onto the board :)

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• Managing Joomla via Android

  Surprisingly, it was only today that I actually looked for possible solutions to write more content for my blog. Since quite some time I'm using my Samsung Galaxy Tab 10.1 for all kind of social media activities like Google+, FB, etc. but also for my casual mail during the evening hours. And yes, I feel a little bit guilty about missing the chance to use my tablet to write some content here... OK, only a little bit. ;-) These are not the droids you are looking for But those lazy times are over! While searching the Play Store with the expression 'joomla' I got three interesting hits: - Joomla Admin Mobile! - Joooid - Joomla! Security Checklist After reading the reviews I installed the two later apps. Joomla! Security Checklist The author clearly outlines here that the app is primarily for his personal purpose to have safety checklist at hand at anytime. I guess that any reader of this article has an Android based smartphone or tablet, so that simple app should be part of your toolbox when using Joomla! for your websites. Joooid plugin & app Although I was looking for an app that could work with the default XML RPC interface of Joomla I have to admit that this combination of an enhanced Web service suits me better, mainly due to performance reason. The official website has not only the downloads for Joomla versions 1.5 - 2.5 but also very good and easy to follow step-by-step instructions to prepare your server for the Android app. It will take you less than 5 minutes to get it up and running. For safety reasons, I recommend that you should configure your Web server to have an additional authentication layer on the plugins folder. The smartphone app has the ability to run against HTTP authentication. Personally, I like the look and feel of the app. It is a little bit different compared to the web UI but still easy to use. In fact, this article is the first one written in the Joooid app. At the moment, I only miss the ability to have list tags. Quick and easy Writing full-fledged articles with images, a couple of hyperlinks and some styling here and there should be left to the desktop. At least for the moment. Let's see whether I'm going to change my mind on this during the upcoming months... I'll give it a try, and hope to publish at least once per month to write some content using Joooid. Actually, it would be great to have some feedback about other Joomla! clients in the wild.

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• Software monetization that is not evil

  - by t0x1n

  I have a free open-source project with around 800K downloads to date. I've been contacted by some monetization companies from time to time and turned them down, since I didn't want toolbar malware associated with my software. I was wondering however, is there a non-evil way to monetize software ? Here are the options as I know them: Add a donation button. I don't feel comfortable with that as I really don't need "donations" - I'm paid quite well. Donating users may feel entitled to support etc. (see the second to last bullet) Add ads inside your application. In the web that may be acceptable, but in a desktop program it looks incredibly lame. Charge a small amount for each download. This model works well in the mobile world, but I suspect no one will go for it on the desktop. It doesn't mix well with open source, though I suppose I could charge only for the binaries (most users won't go to the hassle of compiling the sources). People may expect support etc. after having explicitly paid (see next bullet). Make money off a service / community / support associated with the program. This is one route I definitely don't want to take, I don't want any sort of hassle beyond coding. I assure you, the program is top notch (albeit simple) and I'm not aware of any bugs as of yet (there are support forums and blog comments where users may report them). It is also very simple, documented, and discoverable so I do think I have a case for supplying it "as is". Add affiliate suggestions to your installer. If you use a monetization company, you lose control over what they propose. Unless you can establish some sort of strong trust with the company to supply quality suggestions (I sincerely doubt it), I can't have that. Choosing your own affiliate (e.g. directly suggesting Google Toolbar) is possibly the only viable solution to my mind. Problem is, where do I find a solid affiliate that could actually give value to the user rather than infect his computer with crapware? I thought maybe Babylon (not the toolbar of course, I hate toolbars)?

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• Is there a pedagogical game engine?

  - by K.G.

  I'm looking for a book, website, or other resource that gives modern 3D game engines the same treatment as Operating Systems: Design and Implementation gave operating systems. I have read Jason Gregory's Game Engine Architecture, which I enjoyed. However, by intent the author treated components of the architecture as atomic units, whereas what I'm interested in is the plumbing between those units that makes a coherent whole out of ideally loosely coupled parts. In books such as these, one usually reads that "that's academic," but that's the point! I have also read Julian Gold's Object-oriented Game Development, which likewise was good, but I feel is beginning to show its age. Since even mobile platforms these days are multicore and have fast video memory, those kinds of things (concurrency, display item buffering) would ideally be covered. There are other resources, such as the Doom 3 source code, which is highly instructive for its being a shipped product. The problem with those is as follows: float Q_rsqrt( float number ) { long i; float x2, y; const float threehalfs = 1.5F; x2 = number * 0.5F; y = number; i = * ( long * ) &y; // evil floating point bit level hacking i = 0x5f3759df - ( i >> 1 ); // what the f***? y = * ( float * ) &i; y = y * ( threehalfs - ( x2 * y * y ) ); // 1st iteration // y = y * ( threehalfs - ( x2 * y * y ) ); // 2nd iteration, this can be removed return y; } To wit, while brilliant, this kind of source requires more enlightenment than I can usually muster upon first read. In summary, here's my white whale: For an adult reader with experience in programming. I wish I could save all the trees killed by every. Single. Game Programming book ever devoting the first two chapters to "Now just what is a variable anyway?" In C or C++, very preferably C++. Languages that are more concise are fantastic for teaching, except for when what you want to learn is how to cope with a verbose language. There is also the benefit of the guardrails that C++ doesn't provide, such as garbage collection. Platform agnostic. I'm sincerely afraid that this book is out there and it's Visual C++/DirectX oriented. I'm a Linux guy, and I'd do what it takes, but I would very much like to be able to use OpenGL. Thanks for everything! Before anyone gets on my case about it, Fast inverse square root was from Quake III Arena, not Doom 3!

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• What does the Spring framework do? Should I use it? Why or why not?

  - by sangfroid

  So, I'm starting a brand-new project in Java, and am considering using Spring. Why am I considering Spring? Because lots of people tell me I should use Spring! Seriously, any time I've tried to get people to explain what exactly Spring is or what it does, they can never give me a straight answer. I've checked the intros on the SpringSource site, and they're either really complicated or really tutorial-focused, and none of them give me a good idea of why I should be using it, or how it will make my life easier. Sometimes people throw around the term "dependency injection", which just confuses me even more, because I think I have a different understanding of what that term means. Anyway, here's a little about my background and my app : Been developing in Java for a while, doing back-end web development. Yes, I do a ton of unit testing. To facilitate this, I typically make (at least) two versions of a method : one that uses instance variables, and one that only uses variables that are passed in to the method. The one that uses instance variables calls the other one, supplying the instance variables. When it comes time to unit test, I use Mockito to mock up the objects and then make calls to the method that doesn't use instance variables. This is what I've always understood "dependency injection" to be. My app is pretty simple, from a CS perspective. Small project, 1-2 developers to start with. Mostly CRUD-type operations with a a bunch of search thrown in. Basically a bunch of RESTful web services, plus a web front-end and then eventually some mobile clients. I'm thinking of doing the front-end in straight HTML/CSS/JS/JQuery, so no real plans to use JSP. Using Hibernate as an ORM, and Jersey to implement the webservices. I've already started coding, and am really eager to get a demo out there that I can shop around and see if anyone wants to invest. So obviously time is of the essence. I understand Spring has quite the learning curve, plus it looks like it necessitates a whole bunch of XML configuration, which I typically try to avoid like the plague. But if it can make my life easier and (especially) if make it can make development and testing faster, I'm willing to bite the bullet and learn Spring. So please. Educate me. Should I use Spring? Why or why not?

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• Customer Experience and BPM – From Efficiency to Engagement

  - by Ajay Khanna

  Over the last few years, focus of BPM has been mainly to improve the businesses efficiency. To create more efficient processes, to remove bottlenecks, to automate processes. That still holds true and why not? Isn’t BPM all about continuous improvement? BPM facilitates and requires business and IT collaboration. But business also requires working with customer. Do we not want to get close to and collaborate with our customers? This is where Social BPM takes BPM a step further. It not only allows people within an organization to collaborate to design exceptional processes, not only lets them collaborate on resolving a case but also let them engage with the customers. Engaging with customer means, first of all, connecting with them on their terms and turf. Take a new account opening process. Can a customer call you and initiate the process? Can a customer email you, or go to the website and initiate the process? Can they tweet you and initiate the process? Can they check the status of process via any channel they like? Can they take a picture of damaged package delivery and kick-off a returns process from their mobile device, with GIS data? Yes, these are various aspects to consider during process design if the goal is better customer experience and engagement. Of course, we want to be efficient and agile, but the focus here needs to be the customer. Now when the customer is tweeting about your products, posting on Facebook and Yelp about their experience with your company (and your process), you need to seek out that information. You need to gather and analyze the customer’s feedback on the social media and use that information to improve the processes and products. This is an excellent source of product and process ideation. So BPM is no longer only about improving back-office process efficiency, it is moving into a new and exciting phase of improving frontline customer facing processes, customer experience and engagement. Let me know how you think BPM can enhance customer experience.

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