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• Unified Communications Suite Ships New Version

  - by joesciallo

  We shipped the latest version (7.0.5.0.0) of Unified Communications Suite. The following information should get you started: Get the Software New Features Release Notes Some Changes for 7.0.5.0.0 Convergence: Version 3.0.0.0.0 enables you to use the add-on framework to add third-party services to the Convergence UI. These services include: Advertising Click-to-call service Multinetwork IM SMS (both one-way and two-way) Social media applications (Facebook, Twitter, and Flickr) Video and voice calling capability For more information, see Overview of Add-on Services in Convergence. Calendar Server: Version 7.0.4.14.0 provides a number of security enhancements, including supporting the SSL protocol for all front-end and back-end communications, and the ability to list hosts that are allowed to send iSchedule POST requests. For more information, see Securing Communications to Calendar Server Back Ends. New Platform Support: Oracle GlassFish Server 3, Oracle Solaris 11, and Oracle Enterprise Linux 6.x are supported in this release of Communications Suite.

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• Who Are the BI Users in Your Neighborhood?

  - by [email protected]

  By Brian Dayton on March 19, 2010 10:52 PM Forrester's Boris Evelson recently wrote a blog titled "Who are the BI Personas?" that I enjoyed for a number of reasons. It's a quick read, easy to grasp and (refreshingly) focuses on the users of technology VS the technology. As Evelson admits, he meant to keep the reference chart at a high-level because there are too many different permutations and additional sub-categories to make such a chart useful. For me, I wouldn't head into the technical permutations but more the contextual use of BI and the issues that users experience. My thoughts brought up more questions than answers such as: Context: - HOW: With the exception of the "Power User" persona--likely some sort of business or operations analyst? - WHEN: Are they using the information to make real-time decisions on the front lines (a customer service manager or shipping/logistics VP) or are they using this information for cumulative analysis and business planning? Or both? - WHERE: What areas of the business are more or less likely to rely on BI across an organization? Human Resources, Operations, Facilities, Finance--- and why are some more prone to use data-driven analysis than others? Issues: - DELAYS & DRAG ON IT?: One of the persona characteristics Evelson calls out is a reliance on IT. Every persona except for the "Power User" has a heavy reliance on IT for support. What business issues or delays does that cause to users? What is the drag on IT resources who could potentially be creating instead of reporting? - HOW MANY CLICKS: If BI is being used within the context of a transaction (sales manager looking for upsell opportunities as an example) is that person getting the information within the context of that action or transaction? Or are they minimizing screens, logging into another application or reporting tool, running queries, etc.? Who are the BI Users in your neighborhood or line of business? Do Evelson's personas resonate--and do the tools that he calls out (he refers to it as "BI Style") resonate with what your personas have or need? Finally, I'm very interested if BI use is viewed as a bolt-on...or an integrated part of your daily enterprise processes?

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• EMEA Partner Community for Hardware at OpenWorld!

  - by Giuseppe Facchetti

  If you are going to OpenWorld next September, do not miss the opportunity to meet the key EMEA Resellers driving Hardware growth! EMEA Partner Community for Hardware Partner Success Stories & Program UpdatesThe key appointment at OOW for EMEA Hardware Partners This interactive session, dedicated to EMEA partners interested in growing their Servers and Storage business, will open with Oracle EMEA Executives sharing their thoughts on Hardware latest news, announcements, and related EMEA partner programs -- and how to leverage them in the EMEA market. And the core of the session will feature a few EMEA partners sharing their recent successes in using Oracle Hardware as the infrastructure for mission critical solutions that solve key customer business issues -- and help EMEA customers (and partners!) grow their business. Details and logistics: Make sure you register for OPN Exchange @ OpenWorld and check the Content Catalog. Contact: [email protected]

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• Introducing Sreelatha Doma, Guest Author

  - by Steven Chan

  I'm very pleased to welcome Sreelatha Doma to this blog's panel of guest authors.  Sreelatha Doma is a Principal Engineer - Database Administration in the Oracle Applications Technology Integration team, with a current focus on database technology.  She has been with Oracle since October 2005.  She was an EBS technology stack certification engineer for four years, and was involved in various technology product certifications for databases, RAC, browsers, Forms and middleware products. Prior to joining Oracle, she worked as a database administrator and Senior Technical Officer in Electronics and Communications India Limited (ECIL) and the Department of Atomic Energy.  She started her career as a software developer. Sreelatha has been in in the IT industry for over 13 years, and holds a B.Tech in Computer Science and Engineering.

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• Exalogic X3-2 now orderable and shipping

  - by JuergenKress

  At our WebLogic Community Workspace (WebLogic Community membership required) you can find the latest ExaLogic product presentation Exalogic_X3-2_launch.pptx and reference presentation ExaLogic references 2012.ppt & Exalogic Case Studies. Addition to this we recommend to use of the ExaLogic Meter-to-Cash Solution for Utilities Offline Demo Video ExaLogic Demo 10.2012.zip. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: ExaLogic,ExaLogic X3-2,WebLogic Community,Oracle,OPN,Jürgen Kress

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• The Emergence of a New Architecture for Long-term Data Retention

  - by Claudia Caramelli-Oracle

  Dear Partner, A new research report from Wikibon explains how the combination of flash and tape makes for a superior solution for long-term data archives versus using dedupe appliances. The combination of these two technologies, that have been in the market, one for a few years and the other for decades, introduces a new concept. The concept is “Flape”, a concept first coined by Wikibon in October of 2012. Flape is a combination of Flash (SSD) technology and tape…this combination of technologies when used for long-term archiving can save IT departments as much as 300% of their overall IT budget over the course of 10 years. Do you want to know more? You can review the whole report here.

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• RightNow Knowledge Zone and specialisation material

  - by Richard Lefebvre

  Have you visited and registered to the Oracle RightNow Knowledge Zone ? It is loaded with meaningfull information and material to support your RightNow business enablement, including this Oracle RightNow CX Cloud Service 2012 Essentials Exam Study Guide(PDF) which includes exam sample question and will help you preparing your specialization! For information the RightNow specialization, please visit the Specialization guide which offers a consolidated view of the Specialization Competency readiness for all launched and planned Specialization, and the Criteria that need to be met for joining the OPN Specialized program, as well as the latest information on Oracle Partner Network certification exams available here.

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• Communications Suite: New Patches Available

  - by joesciallo

  Two new patches for the following Unified Communications Suite component products are now available: Calendar Server 6.3 patch 53 Connector for Outlook 7.3 Update 1 patch 17 Download details: Connector for Microsoft Outlook 7.3: 139162-17 Calendar Server 6.3: 121657-53 (Oracle Solaris SPARC) 121658-53 (Oracle Solaris x86 ) 121659-53 (Linux) Reminder: As a workaround to learning about new Communications Suite patches, you can use the Confluence watch feature to monitor the Communications Suite Component Patches page. When new patches are available, this page is updated with that information. You then receive an email message that this page has been updated. The watch feature is available under the Tools menu when you are logged in to wikis.oracle.com.

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• New: StorageTek SL150 Modular Tape Library Guided Learning Paths

  - by Cinzia Mascanzoni

  Now Available – The StorageTek SL150 Modular Tape Library Guided Learning Paths (GLPs). In order to apply to distribute the StorageTek SL150, partners must meet the following criteria: Be a Gold, Platinum or Diamond member of the Oracle PartnerNetwork in good standing with a valid OPN Agreement. Have confirmed acceptance from Oracle into the StorageTek Tape Storage Knowledge Zone. Have a valid Full Use Distribution Agreement (FUDA) v041610 or later with Oracle, be in the process of applying for one, or have a valid addendum to your existing Full Use Distribution Agreement with current hardware terms. Have met the resale competency criteria (GLPs): a.) StorageTek SL150 Modular Tape Library Sales Specialist (2 completed) b.) StorageTek SL150 Modular Tape Library PreSales Specialist (1 completed).

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• Moving OVD from Test to Production

  - by mark.wilcox

  Customer asked support "How to move a test OVD server to production". There is a couple of ways to do this. One way is to clone the environment: http://download.oracle.com/docs/cd/E15523_01/core.1111/e10105/testprod.htm#CH... Another way - which is particularly useful if you want to push configuration from a parent OVD server to children in a cluster: http://download.oracle.com/docs/cd/E14571_01/oid.1111/e10046/basic_server_set... Note if you use the second option and you have any data in a Local Store Adapter - you may also need to use the oidcmprec tool to synchronize that data: http://download.oracle.com/docs/cd/E14571_01/oid.1111/e10029/replic_mng_mon.h... Posted via email from Virtual Identity Dialogue

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• Multiple vulnerabilities in Wireshark

  - by RitwikGhoshal

  CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-4285 Numeric Errors vulnerability 3.3 Wireshark Solaris 11 11/11 SRU 13.4 CVE-2012-4286 Numeric Errors vulnerability 4.3 CVE-2012-4287 Resource Management Errors vulnerability 5.0 CVE-2012-4288 Numeric Errors vulnerability 3.3 CVE-2012-4289 Resource Management Errors vulnerability 3.3 CVE-2012-4290 Resource Management Errors vulnerability 3.3 CVE-2012-4291 Resource Management Errors vulnerability 3.3 CVE-2012-4292 Improper Input Validation vulnerability 3.3 CVE-2012-4293 Numeric Errors vulnerability 3.3 CVE-2012-4294 Improper Restriction of Operations within the Bounds of a Memory Buffer vulnerability 5.8 CVE-2012-4295 Denial of Service (DoS) vulnerability 3.3 CVE-2012-4296 Resource Management Errors vulnerability 3.3 CVE-2012-4297 Improper Restriction of Operations within the Bounds of a Memory Buffer vulnerability 8.3 CVE-2012-4298 Numeric Errors vulnerability 5.4 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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• eSTEP TechCast - December 2012

  - by Cinzia Mascanzoni

  Join our next eSTEP TechCast will be on Thursday, 06. December 2012, 11:00 - 12:00 GMT (12:00 - 13:00 CET; 15:00 - 16:00 GST) Title: Innovations with Oracle Solaris Cluster 4 In this webcast we will focus at the integration of the cluster software with the IPS packaging system of Solaris 11, which makes installing and updating the software much easier and much more reliable, especially with virtualization technologies involved. Our webcast will also reflect new versions of Oracle Solaris Cluster if they will be announced in the meantime.Call Info: Call-in-toll-free number: 08006948154 (United Kingdom) Call-in-toll-free number: +44-2081181001 (United Kingdom) Show global numbers Conference Code: 803 594 3 Security Passcode: 9876 Webex Info (Oracle Web Conference) Meeting Number: 255 760 510 Meeting Password: tech2011 Playback / Recording / Archive: The webcasts will be recorded and will be available shortly after the event in the eSTEP portal under the Events tab, where you could find also material from already delivered eSTEP TechCasts. Use your email-adress and PIN: eSTEP_2011 to get access. 

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• Updated copy of the OBIEE Tuning whitepaper

  - by inowodwo

  The Product Assurance team have released an updated copy of the OBIEE Tuning Whitepaper. You can find it on the PA blog https://blogs.oracle.com/pa/entry/test or via Support note OBIEE 11g Infrastructure Performance Tuning Guide (Doc ID 1333049.1) https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1333049.1&recomm=Y This new revised document contains following useful tuning items: 1.    New improved HTTP Server caching algorithm. 2.    Oracle iPlanet Web Server tuning parameters. 3.    New tuning parameters settings / values for OPIS/OBIS components.

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• WebCenter in Action: ResCare

  - by Kellsey Ruppel

  Register Now for this webcast. ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Complex documents must be created, assembled, reviewed, and tracked. To avoid fragmented, chaotic information processes, organizations must adopt an integrated set of strategies, standards, best practices, and technologies for managing information. Attend this webcast to learn how Oracle WebCenter has allowed ResCare to: Solve content lifecycle challenges Reduce compliance and business risks Increase adoption of intranet as primary business communication tool Register now for this webcast.  REGISTER NOW Register now for this exclusive event. Tuesday, October 30, 2012 10:00 a.m. PT / 1:00 p.m. ET Presented by: Joe Lichtefeld, VP of Application Services & PMO, ResCare Wayne Boerger, Product Manager, TEAM Informatics Doug Thompson, EVP Global Development, TEAM Informatics Presented by : Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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• VirtualBox Port Forward

  - by john.graves(at)oracle.com

  A great new feature in VirtualBox 4.0 is the ability to use NAT networking and forward ports without needing to use ssh -L/-R tricks.  This is great for booting multiple VM domains simultaneously.  It is possible to have several instances which map back to the host machine and different ports on localhost:* automatically forward to the correct VM.  This avoids the hassle of setting up dns entries or static IP addresses.In this example, I'm mapping the host ports 3xxxx to the VM's well known server ports.Note: It is important to setup the Frontend HTTP host/port to avoid incorrect URL rewriting.You may also need to setup an http channel to deal with local traffic which uses the network address 10.0.2.15Happy VMing.

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• ADO and Two Way Storage Tiering

  - by Andy-Oracle

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We get asked the following question about Automatic Data Optimization (ADO) storage tiering quite a bit. Can you tier back to the original location if the data gets hot again? The answer is yes but not with standard Automatic Data Optimization policies, at least not reliably. That's not how ADO is meant to operate. ADO is meant to mirror a traditional view of Information Lifecycle Management (ILM) where data will be very volatile when first created, will become less active or cool, and then will eventually cease to be accessed at all (i.e. cold). I think the reason this question gets asked is because customers realize that many of their business processes are cyclical and the thinking goes that those segments that only get used during month end or year-end cycles could sit on lower cost storage when not being used. Unfortunately this doesn't fit very well with the ADO storage tiering model. ADO storage tiering is based on the amount of free and used space in the source tablespace. There are two parameters that control this behavior, TBS_PERCENT_USED and TBS_PERCENT_FREE. When the space in the tablespace exceeds the TBS_PERCENT_USED value then segments specified in storage tiering clause(s) can be moved until the percent of free space reaches the TBS_PERCENT_FREE value. It is worth mentioning that no checks are made for available space in the target tablespace. Now, it is certainly possible to create custom functions to control storage tiering, but this can get complicated. The biggest problem is insuring that there is enough space to move the segment back to tier 1 storage, assuming that that's the goal. This isn't as much of a problem when moving from tier 1 to tier 2 storage because there is typically more tier 2 storage available. At least that's the premise since it is supposed to be less costly, lower performing and higher capacity storage. In either case though, if there isn't enough space then the operation fails. In the case of a customized function, the question becomes do you attempt to free the space so the move can be made or do you just stop and return false so that the move cannot take place? This is really the crux of the issue. Once you cross into this territory you're really going to have to implement two-way hierarchical storage and the whole point of ADO was to provide automatic storage tiering. You're probably better off using heat map and/or business access requirements and building your own hierarchical storage management infrastructure if you really want two way storage tiering. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• What If I Don't Get An Exam Results Email Alert?

  - by Brandye Barrington

  Exam results are available directly from Oracle's certification portal, CertView. This requires candidates to authenticate their CertView accounts before being able to access their exam results. The Oracle Certification team has developed a series of videos to help candidates through this process.  YOUR QUESTIONS ANSWERED FAQ: Receiving Exam Scores FAQ: How Do I Log Into CertView? FAQ: How To Get Exam Results FAQ: Accessing Exam Results in CertView FAQ: How Will I Know When My Exam Results Are Available? FAQ: How To Download and Print Exam Score Reports FAQ: What If I Think My Exam Results Are Wrong In CertView? FAQ: Is Oracle Changing The Way That Exams Are Scored?

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• Cloud Computing in words of one syllable

  - by harry.foxwell(at)oracle.com

  A colleague of mine challenged me to describe Cloud Computing in words of one syllable so that even his 80-year-old mother-in-law could understand the concept.  Hmmmm...The Cloud lets you do all your work on the Web or on your own net. It lets you set up your own work; no one has to set it up for you.  When you need more disk space, the cloud makes it for you.  When you need more speed, the cloud adds more gear to make your jobs go fast.  You share the cloud with more than just your own work, and you just pay for what you use.  The cloud is not new; this type of work has been done for years; just the word is new.  Now you know what the cloud is.  Or not.

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• Welcome

  - by [email protected]

  Welcome to the PGBU partner searchlight blog. Please stay tuned for our upcoming posts

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• OOW 2012: Slides Download

  - by Mike Dietrich

  Hm ... you might ask yourself why there are no Oracle Database 12c slides available for download, neither in the OOW 2012 content system nor on our blog (and I believe nowhere else). Simple reason: As long as Oracle Database 12c is not released and available we are not allowed to offer slides for download. Therefore people were simply taking pictures during the 12c sessions with their phones, iPods and cameras. Roy took a nice shot: Sorry for that - we'll make the content available as soon as Oracle Database 12c gets released. In between you can download our OOW 2012 talk Database Upgrades on Steroids: Real Speed, Real Customers, Real Secrets as PDF (3.4MB) - but the 12c content is currently not in that PDF. But a lot of information applies to your source database and/or to any upgrade - so it still might be helpful. And unfortunately the same 12c rule applies to the slides guiding you through our Hands-On-Lab on Tuesday. Thanks

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• Is content slowing down your business?

  - by Lance Shaw

  We are living in a digital world, however paper is everywhere and expensive, right? We all agree content is an important part of our organization and contribute to its decision making. However many of us see dealing with this as a challenge and the growth of content is impacting our ability to scale and respond quickly to our customers. Business always has been content intensive. For JD Edwards customers, this is an important consideration.  After all, the processes being run in JD Edwards are usually very critical to the success of your business and if they are not running as smoothly as they should due to manual process steps involving paper or searching for content, you should look into improving them.  To that end, we hope you will join this webinar and learn how Oracle and KPIT | SYSTIME have partnered to help a JD Edwards customer content-enable its enterprise with Oracle WebCenter Content and Oracle WebCenter Imaging 11g and integrate them back with JD Edwards to significantly improve processing speed and operational costs.

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• Why Do Spreadsheets Not Work in an Enterprise Planning Environment ?

  - by Mike.Hallett(at)Oracle-BI&EPM

  “Around 93% of managers gather or analyze information in spreadsheets and 54% spend more time gathering information than analyzing it....”  Find answers in this Whitepaper: some extracts below: “Traditional budgeting and planning is a straight jacketed and hierarchical exercise.... how many businesses have planning and reporting processes that are smart, agile and aligned? The networked economy challenges the fundamentals of business organization, for example, where does the front-office stop and does the back-office start?  Is it still meaningful to plan for customer, channel, or product profitability, or is transaction profitability the only measure that counts? “Although conceptually, the idea of enterprise business planning is relatively straightforward it has proven to be illusive, because of over reliance on spreadsheet-bound processes, a lack of control over data quality/management, limited use of advanced planning tools and the cultural impediments that afflict many planning processes. “In the absence of specialist tools, businesses tend to opt for ‘broad brush’ assumptions in financial plans which merely approximate the more granular assumptions used in operational plans. “Most businesses are familiar with the relationship between risk and reward but in assessing potential opportunities and developing business plans rarely acknowledge risks and probability in a formal way. Get your customer to see how they do against the “Enterprise Business Planning Checklist”: get them to read the Whitepaper.

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• Premier Support for Hyperion Enterprise Performance Management System 11.1.1.x Ends July 2013

  - by inowodwo

  Premier Support for Oracle Hyperion Enterprise Performance Management System release 11.1.1.x expires July 2013. After July 2013, Sustaining Support will continue to be provided in accordance with Oracle's Lifetime Support Policy. Customers must follow a supported upgrade path.If your deployment is at EPM System release 11.1.1.4- Your supported upgrade path is directly to release 11.1.2.2.If your deployment is at EPM System Release 11.1.1.3 release- Your supported upgrade path is directly to release 11.1.2.2.If your deployment is at a prior 11.1.1.3 release- The recommended path is to upgrade to release 11.1.1.3. From here, you can continue a direct upgrade to release 11.1.2.2. For more information see Doc ID 1511588.1 or the Oracle Lifetime Support Policy

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• Security Alert for CVE-2011-5035 Updated

  - by Eric P. Maurice

  Hi, this is Eric Maurice again.  Oracle has just updated the Security Alert for CVE-2011-5035 to announce the availability of additional fixes for products that were affected by this vulnerability through their use of the WebLogic Server and Oracle Container for J2EE components.  As explained in a previous blog entry, a number of programming language implementations and web servers were found vulnerable to hash table collision attacks.  This vulnerability is typically remotely exploitable without authentication, i.e., it may be exploited over a network without the need for a username and password.  If successfully exploited, malicious attackers can use this vulnerability to create denial of service conditions against the targeted system. A complete list of affected products and their versions, as well as instructions on how to obtain the fixes, are listed on the Security Alert Advisory.  Oracle highly recommends that customers apply these fixes as soon as possible.

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• Missed the AutoVue 20.0 Webcast? Watch the Replay!

  - by [email protected]

  With today's busy schedules, it's oftentimes hard to get to everything we intended on a given day. Unfortunately, that sometimes means missing live webcasts of our favourite topics. Well we've got good news. For those that missed last month's webcast featuring the latest release of AutoVue 20.0, we have good news. The webast recording is now available for you to watch on demand and at your convenience, so click here to watch the replay You'll learn about all that is new and compelling in release 20.0, as well as see a demo highlighting some of the key new capabilities.

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