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• Toshiba External Hard Drive freezes computer

  - by Ephraim

  I bought a Toshiba Canvio Basics E05A032BAU2XK Portable External 320GB 2.5 Hard Drive: My computer has two Os's on it Win7 and Win XP. I need both. The main one I use is XP. When booting my computer in any OS the computer and hard drive work fine. The same holds true for plugging in the hard drive while running Win7. However, when running WinXP, if the hard drive gets plugged in the computer freezes(my main point is that the HD is portable so it is essential that it does not do this, as I said I usually run XP). After reading some online forums I was informed that there is a compatibility issue with the newest version of Eset Smart Security(I still don't understand this because it works fine in Win7 or when connected on boot...). I disabled the AV and plugged in the HD... Walla! The comnputer did not freeze. However the disk is not recognized in explorer or disk management. In device manager I removed the device and did a scan and installation of device failed. It pretty much sounds like a driver issue but I cannot find any drivers for this HD. In fact, Toshiba claims that there are no downloadable drivers for it and that XP should take care of the drivers itself. What to do? As far as I can tell, all other USB devices work just fine on both OS. Please Help!

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• Coffee spilled inside computer, damaged hard drive

  - by Harpreet

  Today coffee spilled over my table, and some of it (very less) reached the PC case placed under the table. I think little bit of it got inside the PC case through the front. As that happened the fan started running very fast and made noise. I tried to restart to see if it becomes fine, but the computer didn't start again. First it gave an error of "Alert! Air temperature sensor not detected" and didn't start. Next I tried again multiple times of starting the computer but then it gave some memory error. I was not able to start the computer. Incase there's a problem in hard disk or something related to memory, is there any way we can extract our work or data? I am scared if I am not able to extract my work in case some problem occurs like that. What options would I have? Help!! EDIT: I have attached the photo here and you can see the area spilt in red circle. The hard drive electronics have been affected and internal speaker may also have been affected. Any advise on cleaning and if hard drive can work? EDIT 2: Are there any professional services offered to extract data from blemished hard disk, like this one, in case I am not able to run it personally?

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• Dell XPS 15 L502X hard drive Partition

  - by Mohan Gajula

  I have a situation here. I got my new Dell XPS 15 Laptop. The configuration of hard drive is as below : Volume 1: (OEM Partition): 133MB Volume 2: OS (C:): 685.25 GB Volume 3: Recovery : 13.25 GB Now, I am trying to re-partition my C Drive to have a C: drive with 100 GB and a new drive with 585 GB. Earlier, I tried using the Windows 7 Disk Management to shrink and extend the volume. That lead to the OS and hard drive not working. Dell Tech support tried to fix the issue, but they were not able to fix the issue online. Later a Dell Technician arrived my place, and replaced the hard drive with a new hard drive. Please help me re-partition the C: Drive with 100 GB, and new D drive with 585 GB. I don't want to lose my Recovery Partition. SOLUTION As Suggested by KCotreau below , I have done exactly. I have resized the C drive to 100 GB. And then applied the changes. Windows got restarted. On the boot screen, the partition was taking place. It took around 30 mins ( approx. ). Once after restart, I can see my C drive is 100 GB. Now opened the Easeus again. And created a new partition for the free space ( 585 GB ) this took 10 seconds to create. Here goes the screenshot after partitioning. Thanks to KCotreau. You are amazing.

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• Is this hard disk dead?

  - by Korjavin Ivan

  Not sure, is this right site for this Q, but let me try Last time i have problem with hard disk. Sometimes its do strange sound, and i get it from logs: $dmesg | grep ata4 [29409.945516] ata4.00: exception Emask 0x10 SAct 0xf SErr 0x90202 action 0xe frozen [29409.945529] ata4.00: irq_stat 0x00400000, PHY RDY changed [29409.945538] ata4: SError: { RecovComm Persist PHYRdyChg 10B8B } [29409.945546] ata4.00: failed command: READ FPDMA QUEUED [29409.945562] ata4.00: cmd 60/30:00:56:22:5f/00:00:00:00:00/40 tag 0 ncq 24576 in [29409.945573] ata4.00: status: { DRDY } [29409.945580] ata4.00: failed command: READ FPDMA QUEUED [29409.945594] ata4.00: cmd 60/18:08:8e:22:5f/00:00:00:00:00/40 tag 1 ncq 12288 in [29409.945605] ata4.00: status: { DRDY } [29409.945611] ata4.00: failed command: READ FPDMA QUEUED [29409.945625] ata4.00: cmd 60/08:10:46:02:66/00:00:00:00:00/40 tag 2 ncq 4096 in [29409.945635] ata4.00: status: { DRDY } [29409.945641] ata4.00: failed command: READ FPDMA QUEUED [29409.945656] ata4.00: cmd 60/80:18:ee:04:66/00:00:00:00:00/40 tag 3 ncq 65536 in [29409.945666] ata4.00: status: { DRDY } [29409.945679] ata4: hard resetting link [29413.976083] ata4: softreset failed (device not ready) [29413.976097] ata4: applying SB600 PMP SRST workaround and retrying [29414.148070] ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 300) [29414.184986] ata4.00: SB600 AHCI: limiting to 255 sectors per cmd [29414.243280] ata4.00: SB600 AHCI: limiting to 255 sectors per cmd [29414.243292] ata4.00: configured for UDMA/133 [29414.243324] ata4: EH complete [680674.804563] ata4: exception Emask 0x50 SAct 0x0 SErr 0x90a02 action 0xe frozen [680674.804575] ata4: irq_stat 0x00400000, PHY RDY changed [680674.804584] ata4: SError: { RecovComm Persist HostInt PHYRdyChg 10B8B } [680674.804603] ata4: hard resetting link [680678.840561] ata4: softreset failed (device not ready) Is this ata4 sata hard drive dead? Must i change it ASAP ? Need I specify more info?

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• Can't mount hard drive. Ubuntu 12.04

  - by Sam

  I am trying to recover some pictures on my 320 GB Hard Disk, so I put in a Live Ubuntu CD and am in that right now. In the devices list, it shows my USB drive, but not my 320 GB Hard Disk. I can see the disk in Disk Utility (it says it's on /dev/sda), but it's not mounted, and it says it has a few bad sectors but it is OK. In Disk Usage Analyzer, it says my maximum capacity is 13.4 GB, so it's definitely not using the 320 GB Hard Disk. I tried the following: sudo mkdir /media/newhd (worked) sudo mount /dev/sda /media/newhd (didn't work. it says I must specify the filesystem type) I then tried: fsck.ext4 -f /dev/sda (didn't work. Said: Superblock invalid, trying to backup blocks. then: Bad magic number in super-block while trying to open /dev/sda. The superblock could not be read or does not describe a correct ext2 filesystem. If the device is valid and it contains an ext2 filesystem (and not swap or ufs or something else), then the superblock is corrupt, and you might try running e2fsck with an alternate superblock) Does anyone have any ideas? The whole problem started when my Windows Vista said "Can't find operating system". Any ideas on how I can get on to my hard drive at /dev/sda?

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• Could I have destroyed Partitioning-Scheme/Filesystem of HDDs with External Harddrive Case with builtin Raid-Controller?

  - by th3m3s

  I had just recently bought a Fantec QB-35US3R to have a nice box on my desk to make some backups to. Along with the HDD-Bay I had ordered some 4TB HDDs to let them run in Raid 5, which is handled by the hardware RAID controller of the Fantec HDD-Bay. The QB-35US3R arrived a few days before the hard drives, so I got impatient and had the idea to put three old 1TB disks in the Fantec device, just to test it... Long story short: I made a backup of the most important data on these three disks before they broke. I had set the configuration scheme to RAID 3 at the Fantec device. It seems, that the Fantec RAID controller has "somehow" destroyed the partitioning scheme or the file system, because when put into a HDD docking station, they get recognized by the OS (Ubuntu/Linux) but are not mountable anymore. I tried to recover the data from one HDD via gParted (parted), which ran some hours without success. Here I stopped, before trying other tools, cos I read that the longer a hard drive is running after a the partitioning got destroyed, the worse it gets. What could the HDD-Bay probably have done to my lovely hard drive disks? Is there some routine a RAID controller is executing, when it wants to create a RAID system? Like erasing the partition table (seems not plausible to me.) or writing some information to every hard drive in the RAID (seems more likely to me.)? Is there a chance to recover the data from these HDDs, or is the change a RAID controller makes so significant, that no software is of help?

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• WD My Passport Essential SmartWare External Hard Drive

  - by Acer

  Hi Ive been gifted a My Passport SmartWare External Hard Drive(500gb). I used it and it works fine and installed WDSmartWare The Second time i used it,still fine,but I took it out without using the "Safely Remove Hardware" So the third time I used it,there's a bubble come out that says: USB Device Not Recognized One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it.For assistance in solving the problem, click this message. I tried connecting it to other USB Ports but it didn't work I tried Uninstalling WDSmarWare and connect it but it didn't work Please help me I like this hard drive so much and I spoilt it easily XD P.S I think about 13% has been used up in the Hard Drive P.S.S Other USBs can work fine in the computer P.S.S.S I tried connecting it to other computer and works fine OMG

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• Macbook Pro Hard Drive won't shop up on disk startup

  - by Kristal

  I have a macbook pro from 2007. It came with an installation CD for 10.4.8. The first problem is that it won't even recognize the installation CD even though the CD seems perfectly fine. So I used another installation CD just to get me to the Disc Utility dialogue box. I went through the steps to erase the hard drive. However when I attempted to reboot the machine using Disc Startup there was no option for me to select the hard drive. Of course, since I don't have the appropriate installation disk in it won't let me install anything. What are my options? Do I need to ask Apple to send me a new installation CD for this computer? And why wouldn't the hard drive show up in the Startup options?

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• Fedora 11 System - Failed Hard Drive Removed, and Boot gets GRUB Hard Disk Error

  - by user38030

  Greetings, I have a machine with a 120GB ATA drive that has what I thought to be non-essential data on it. I also have a 320GB SATA hard drive with the OS/Application/Files (good data I want to keep). My 120GB ATA is failing I believe, as my computer kept slowing to a halt. However, when I move the drive from BIOS my computer will not start, says "GRUB Hard Disk Error". I know that my Fedora system has an LVM setup. I am looking to just remove the 120GB drive from "the mix", and just have one hard drive. How do I recover ? Thank you. I have access to a Linux Live CD right now and can make any changes. However, it won't boot into my OS - it fails.

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• How to stop S.M.A.R.T check running for external hard drive

  - by gotqn

  I am using Windows 7 and I have enabled my "S.M.A.R.T" check, too. I have bought an external 1 TB USB hard drive. When it is connected with my computer, it delays my machine initial start with about 4-5 minutes. I was very confused at the begging, then disable the "S.M.A.R.T" check and see that the computer runs normally after restart. So, here is what I want to know: Why the check is turn for the external disk? Is there a way to use the "S.M.A.R.T" check only for my main hard drive? Why it takes 4 to 5 minutes more, as my both hard drives - internal/external are 1 TB?

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• Can a virus corrupt a hard disk?

  - by sundar

  Shorter version: Hard disk corrupt, vendor claims warranty does not apply since it was "due to a virus" and "problems due to software are not covered under the warranty". Longer version: My Dell laptop recently refused to boot, and all attempts to 'repair' the Vista installation using the provided installation CD failed. I called up Dell support, and a representative took the laptop and after a day said the hard disk is corrupt. When I tried to ask for a replacement under the warranty, an official replied that the corruption was due to a virus, and "problems due to software are not covered under the warranty". Now, I get a doubt that he's trying to avoid having to provide it under the warranty. Is it possible for a hard disk to get corrupt due to a virus? If yes, is there any way we can detect it was due to a virus (as he claims to have detected)?

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• Replacing an ATA-100 hard drive

  - by Pieter

  I was instructed to replace the hard drive in an old laptop, a Dell Latitude D505. I'm suspecting that there was a head crash when someone moved the laptop while it was turned on. In the specifications, I found this about the hard drive: 30GB ATA-100; (4200RPM); 40GB ATA-100 (5400RPM); 60GB ATA-100 (4200RPM) *Optional 40GB (5400) 2nd HDD Module for media bay I'm familiar with SATA and IDE, but ATA-100 doesn't ring a bell. What do I have to take into account when I go look for a replacement hard drive?

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• IOMEGA 500GB hard disk data reccovery

  - by Vineeth

  Last year by November I bought an IOMEGA 500GB Prestige hard disk. Yesterday, unfortunately the hard disk fell down from my table. After that incident, when I connect my disk, Windows asks me to format the disk to use, but I didn't format it yet. Actually, on that hard disk I have about 320GB of data. I tried all my possible ways to access my disk. I tried using DOS. It shows "data error (Cyclic redundancy check)". I have a 3 year warranty. Will I be covered under warranty if I report this issue to IOMEGA? Can I get my data back?

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• TrueCrypt & upgrading your hard drive?

  - by Danielb

  I currently use TrueCrypt to encrypt the hard drive in a Win7 laptop (everything in a single partition). I am looking to upgrade the hard drive to a model with significantly more storage capacity. I've had a look through the documentation but I couldn't see anything about this particular scenario. I assume I need to do something like the following: Remove the encryption from the existing drive. Clone the existing drive image onto the new hard drive. Physically install the new drive into the laptop. Resize the single partition to use all the space in the new drive. Encrypt all of the new bigger drive with TrueCrypt.

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• Old hard drive file permissions still there

  - by blsub6

  I have a new hard drive, put Windows 7 on it and want to get all the files off of my old hard drive. I put in my old hard drive as a slave drive. I can see the files but when I try to move 'em, it tells me that I'm not the owner of the file. I try to take ownership of the file and it doesn't work (it doesn't tell me that I can't take ownership of it, it goes through, just gives me the same error when I try and open the file again). I've tried modding the permissions, no dice. Anything else I can try?

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• Disable or sleep secondary hard drive in Macbook

  - by cpak

  I've done some quick Googling but didn't find an answer. I've put an SSD in my Macbook, and at the same time moved the original hard drive to the optical drive bay. I'm running the OS and most of my daily apps off the SDD so the hard drive is really just for storing stuff I need now and then. Now I'd like to disable (as in power off or "force sleep") the hard drive when I don't need it. Tried unmounting the disk using diskutil unmountDisk but it kept spinning for like 10 minutes. Maybe that's to be expected, but I'd imagined it would stop instantly on unmount. Also, it would be nice to have it disabled by default, and only mount it (= power on) when I need it.

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• Windows 7 Locks Up or Blue Screens after installing additional hard drive

  - by Ryan

  I've had my home theater pc for over a year now and it's been running with no problems what so ever. I got myself a new Seagate 2 TB hard drive for the holidays and ever since installing it the pc now randomly locks up or blue screens either upon putting it to sleep or waking it from sleep. The only thing I've tried so far is updating the firmware on the hard drive. The hard drive in question is this one (http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=4846365). I do have my minidump file saved off on my home theater pc however right now I'm at work and don't have access to it. Please help! Thank you!

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• Can't turn computer on after re-attaching hard drive

  - by julie

  I have an Eee PC 1008HA. A few days before I got a virus that was preventing the Windows to boot but I could turn the computer on. I opened (disassembled) the Eee PC, then disconnected the hard disk. I connected the hard disk to another computer and copied my files. When I connected again the hard disk to my Eee PC and closed (assembled) it , I cannot turn the Eee PC on. Even when I connect the wire for charging, neither the charging light nor any other lights light up.

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• UPS for hard drive protection

  - by dimi

  I am in a place where electricity is not ideal (old house, no ground), sometimes it occasionally shuts down and supposedly there are some spikes. I consider using UPS with the goal to increase safety of my personal data. My first priority is the health of my internal and external USB hard drives which can be damaged due to possible power instability. I do not care that much about possible losses of not-saved work, instead I just want to let my system have a minimum time to turn off without any risk of physical damaging my hard drives. Would a cheap offline UPS suit my neads? Or do i need a better one with automatic voltage regulator (AVR)? How critical is AVR for the hard drives? The external ones require their own power supplies and will be plugged directly into UPS.

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• Dropped Dell XPS has hard-drive trouble

  - by Alex B.

  Yesterday, my mom dropped her laptop to the floor and got the blue screen of death after trying to boot the system. I was able to start a Fedora live CD and get some of her stuff off the hard drive, but I cannot seem to be able to install Windows on it. The installation starts loading files and then the computer turns off. I am thinking that she might need a new hard drive. Any ideas? Edit: I actually was able to boot the Windows XP installation but it is saying that no hard disk is detected. How can this be possible if I was able to mount the drive on fedora yesterday?

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• Hard Drive Fundamentals And Verifying Disk Performance

  - by Agnel Kurian

  Over the past few months, my Windows XP machine has slowed down to a crawl. It takes about 10-15 minutes to go from power-up to reaching a responsive state. I have reasons to believe that this is a result of the hard disk slowing down. Questions: Do hard disks slow down as a result of mechanical wear and tear ...or age? How do I check if my disk has slowed down? Conversely, how can I verify that my disk is indeed running at the speed it's designed to run at? Could drivers be at fault here? Do hard disks come with drivers or does Windows use a generic driver?

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• How to determine the best byte size for the dd command

  - by James

  I know that doing a dd if=/dev/hda of=/dev/hdb does a deep hard drive copy. I've heard that people have been able to speed up the process by increasing the number of bytes that are read and written at a time (512) with the "bs" option. People have suggested that the optimal byte size is due to sector size. I personally think it would have something to do with the amount of cache that the hard drive has. My question is: What determines the ideal byte size for copying from a hard drive? and Why does that determine the ideal byte size?

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• help building a PC that can image a dozen hard drives simultaneously

  - by Bigbio2002

  Not sure if this belongs on here or SuperUser, but here goes... I'm trying to figure out how to make a mass hard drive imaging PC out of COTS parts. A dedicated imaging device can do 10 drives at a time, but costs several thousand dollars. So far, I'm thinking to use several 3-port PCI-E Firewire cards, and use some kind of Firewire-to-IDE adapter to connect the drives themselves. The "software" would consist of scripting diskpart, or some other imaging utility. The problem is that I can't seem to find any sort of adapter. I could use standard external hard drive bays, but then I'd have a dozen power cables that I need to plug in. Ugly, messy, and inefficient. I picked Firewire over USB not only for better transfer speeds, but also because FW can deliver power over the bus (and could theoretically power a hard drive). Does anyone have any input on this?

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• Minimize VirtualBox Hard Drive disk

  - by Aviv

  I have Ubuntu Server 10.04 TLS installed on a Virtual Machine in a VirtualBox. The size of the Hard Drive is dynamic growing hard drive and the maximum is 32GB. At the beginning i had 4GB on the Hard Drive and the size of the .vdi was 4GB. Lately the size of data on the disk is 15GB but the size of the .vdi is almost 32GB. Why is that? How can i pack / optimize / defrag the HD so it will be the same size of the data on the disk? Thanks.

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• When is it time to buy a new hard drive, and what considerations go into buying a new hard drive?

  - by user1125620

  I've had my current hard drive for about 4-5 years now, and I've never had a problem with it before, but now it's making whirring noises. It's done this before and, last time, the noise did go away the next day, but I have accumulated quite a bit of information that I wouldn't want to lose on the drive. HD Tune Pro and Berlac Advisor both said the drive was healthy, and I wouldn't want to get a new one unless it was absolutely necessary or was going to show drastic performance improvements. My only knock against the drive would be that Visual Studio takes longer to load than I'd like it to. HD Tune Pro says the average read speed is 54.3MB/s. I'm not sure if that's good or bad, but it seems about average compared to similar drives on http://www.hdtune.com/testresults.html. Model #: WDC WD5000AAJS-22YFA0 So, should hard drives be replaced after a certain amount of time? Has mine reached that point? Would a new hard drive be any faster?

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