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  • How Social Networking Saved a Life

    <b>Datamation:</b> "This week's missive is written by Dennis Fowler, one of the members of the Internet Press Guild (IPG). He tells the story better than I, a story about how a small community helped its own."

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  • Big data: An evening in the life of an actual buyer

    - by Jean-Pierre Dijcks
    Here I am, and this is an actual story of one of my evenings, trying to spend money with a company and ultimately failing. I just gave up and bought a service from another vendor, not the incumbent. Here is that story and how I think big data could actually fix this (and potentially prevent some of this from happening). In the end this story should illustrate how big data can benefit me (get me what I want without causing grief) and the company I am trying to buy something from. Note: Lots of details left out, I have no intention of being the annoyed blogger moaning about a specific company. What did I want to get? We watch TV, we have internet and we do have a land line. The land line is from a different vendor then the TV and the internet. I have decided that this makes no sense and I was going to get a bundle (no need to infer who this is, I just picked the generic bundle word as this is what I want to get) of all three services as this seems to save me money. I also want to not talk to people, I just want to click on a website when I feel like it and get it all sorted. I do think that is reality. I want to just do my shopping at 9.30pm while watching silly reruns on TV. Problem 1 - Bad links So, I'm an existing customer of the company I want to buy my bundle from. I go to the website, I click on offers. Turns out they are offers for new customers. After grumbling about how good they are, I click on offers for existing customers. Bummer, it goes to offers for new customers, so I click again on the link for offers for existing customers. No cigar... it just does not work. Big data solutions: 1) Do not show an existing customer the offers for new customers unless they are the same => This is only partially doable without login, but if a customer logs in the application should always know that this is an existing customer. But in general, imagine I do this from my home going through the internet service of this vendor to their domain... an instant filter should move me into the "existing customer route". 2) Flag dead or incorrect links => I've clicked the link for "existing customer offers" at least 3 times in under 5 seconds... Identifying patterns like this is easy in Hadoop and can very quickly make a list of potentially incorrect links. No need for realtime fixing, just the fact that this link can be pro-actively fixed across my entire web domain is a good thing. Preventative maintenance! Problem 2 - Purchase cannot be completed Apart from the fact that the browsing pattern to actually get to what I want is poorly designed, my purchase never gets past a specific point. In other words, I put something into my shopping cart and when I want to move on the application either crashes (with me going to an error page) or hangs or goes into something like chat. So I try again, and again and again. I think I tried this entire path (while being logged in!!) at least 10 times over the course of 20 minutes. I also clicked on the feedback button and, frustrated as I was, tried to explain this did not work... Big Data Solutions: 1) This web site does shopping cart analysis. I got an email next day stating I have things in my shopping cart, just click here to complete my purchase. After the above experience, this just added insult to my pain... 2) What should have happened, is a Hadoop job going over all logged in customers that are on the buy flow. It should flag anyone who is trying (multiple attempts from the same user to do the same thing), analyze the shopping card, the clicks to identify what the customers wants, his feedback provided (note: always own your own website feedback, never just farm this out!!) and in a short turn around time (30 minutes to 2 hours or so) email me with a link to complete my purchase. Not with a link to my shopping cart 12 hours later, but a link to actually achieve what I wanted... Why should this company go through the big data effort? I do believe this is relatively easy to do using our Oracle Event Processing and Big Data Appliance solutions combined. It is almost so simple (to my mind) that it makes no sense that this is not in place? But, now I am ranting... Why is this interesting? It is because of $$$$. After trying really hard, I mean I did this all in the evening, and again in the morning before going to work. I kept on failing, But I really wanted this to work... so an email that said, sorry, we noticed you tried to get a bundle (the log knows what I wanted, where I failed, so easy to generate), here is the link to click and complete your purchase. And here is 2 movies on us as an apology would have kept me as a customer, and got the additional $$$$ per month for the next couple of years. It would also lead to upsell on my phone package etc. Instead, I went to a completely different company, bought service from them. Lost money for company A, negative sentiment for company A and me telling this story at the water cooler so I'm influencing more people to think negatively about company A. All in all, a loss of easy money, a ding in sentiment and image where a relatively simple solution exists and can be in place on the software I describe routinely in this blog... For those who are coming to Openworld and maybe see value in solving the above, or are thinking of how to solve this, come visit us in Moscone North - Oracle Red Lounge or in the Engineered Systems Showcase.

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  • Think Before You Leap - Life is Dangerous for Change Agents

    - by technodrone
    So you want to introduce agile methods to your team... The following are some "lessons learned" when from someone who advocated agile/scrum to a group that was not ready for it. "Change agents, in my experience, face negative consequences. Sometimes, most of the time at the beginning, it's painful. This is the question you might have to ask yourself. Do you want to be a developer in scrum project or do you want be a scrum master managing the process? I think with proper mentoring/training, you can become good scrum master. But is that what you want? if yes, you can go ahead, take the training. if you want to be a developer, you may not need to be certified  as scrum master. You can just pick up from a book such as Mike Cohn new book Succeeding with Agile, I am reading it now. It's good. In my experience, I did waste my resources by trying to change the culture. It cost me lot. Instead, I should have focused on technical practices that are core to agile. Then look for teams that are good at agile. I would have saved lot of energy, and time. Try baby steps first yourself in the company, and next with the team, starting with technical practices like writing unit tests, SOLID principles, patterns, refactoring, continuous integration, pairing, and peer code reviews. These have inherent pull that can bring collaboration from a team.  Once you see team adaption in core practices, then you can introduce scrum concepts like user stories/task board etc.  This idea of Leading by example seems to be working for most of the agile folks. You can pitch core practices to the manager, and the team, and start showing them how you are doing.  You can put a road map for agile adaption and you can pitch to your manager. I would include need for scrum master training as part of the road map. " I thought about his advice for a couple of weeks and read about the pitfalls of technical debt and the team not having prior awareness of agile methods. The more I read and think about it the more I think he was right.  What do you think?

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  • Life Is Full Of Changes (Part 1)

    - by Brian Jackett
    Today will be my last day with Sogeti.  I’ve been with Sogeti USA for just over 4 years.  In that time I’ve gotten to work on some great projects, develop relationships with some brilliant and passionate people, participate in the .Net developer and SharePoint communities, and grow my skills in a number of areas I’m passionate about.     As with all good things they must come to an end though.  I’ve accepted a position with another company and will provide more details once the transition has completed.  This decision was a difficult one to make but it provides a great career opportunity on many levels.  As much as my new schedule allows I plan to continue participating in local user groups, speaking at conferences, and blogging.     Speaking of which, you may have noticed my reduced blogging activity in the past few months.  In addition to a career change I’m also in the process of moving to a new residence (only a few miles from my current residence, so I’ll still be in Columbus.)  Searching for a new place, filling out paperwork, and all of the other work associated with this move has taken away a good chunk of the time I used to devote to blogging.  Once everything gets settled out with the move and job change I’ll re-evaluate how much time I can devote to blogging.     A big thanks to Sogeti and everyone who has been so supportive over my time with them.  It’s hard to move on, but I am excited for the prospects that the future will bring.         -Frog Out

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  • The 5 Worst Days in a DBAs Life: Day 2

    Steve and the rest of the DBA Team are back for round two. In this episode they have to restore all of a business' data using nothing but a set of off-site backups, kanban, and witty repartee. "A real time saver" Andy Doyle, Head of IT ServicesAndy and his team saved time by automating backup and restores with SQL Backup Pro. Find out how much time you could save. Download a free trial now.

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  • Battery Life in ubuntu 14.04

    - by user287466
    Today i had fresh installation of ubuntu 14.04 previously i had ubuntu 12.04 and had 5 to 6 hours of battery backup even at constant work, but in 14.04 getting 3 hrs only, tried with tlp but no use. lspci: 0:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09) 00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09) 00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04) 00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04) 00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04) 00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4) 00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4) 00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04) 00:1f.0 ISA bridge: Intel Corporation HM76 Express Chipset LPC Controller (rev 04) 00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04) 00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04) 01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 05) 02:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)

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  • The life saver HttpContext.Current.Items["ParameterName"]

    - by MoezMousavi
    I got stocked passing parameter to one master page for some reasons, seems the page lifecycle and dynamic loading of the master pages has got some issues with defining public properties in the masterpage within my project. It did not set my values and as a result, properties became useless. A collegue just mentioned using HttpContext. have a look what  MSDN saying "Encapsulates all HTTP-specific information about an individual HTTP request" http://msdn.microsoft.com/en-us/library/system.web.httpcontext.aspx HttpContext.Current.Items["ParameterName"] Also, Page.Items could do the same thing. Page.Items, "Gets a list of objects stored in the page context" http://msdn.microsoft.com/en-us/library/system.web.ui.page.items.aspx as your master page and content page are rendered as a single document anyway.

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  • Life With Ease With CMS

    In the past, web designers would have to go through all the pages to make the necessary change for their website. Today, however, the rise of CMS softwares or applications have made it easier for web... [Author: Margarette Mcbride - Web Design and Development - May 07, 2010]

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  • Strangling the life out of Software Testing

    - by MarkPearl
    I recently did a course at the local university on Software Engineering. At the beginning of the course I looked over the outline of the subject and there seemed to be some really good content. It covered traditional & agile project methodologies, some general communication and modelling chapters and finished off with testing. I was particularly excited to see the section on testing as this was something I learnt on my own and see great value in. The course has now just ended and I am very disappointed. I now know one of the reasons why so few people i.e. in my region do Test Driven Development, or perform even basic testing methodologies. The topic was to academic! Yes, you might be able to list 4 different types of black box test approaches vs. white box test approaches and describe the characteristics of Smoke Tests, but never during course did we see an example of an actual test or how it might be implemented! In fact, if I did not have personal experience of applying testing in actual projects, I wouldn’t even know what a unit test looked like. Now, what worries me is the following… It took us 6 months to cover the course material, other students more than likely came out of that course with little appreciation of the subject – in fact they now have a very complex view of what a test is – so complex that I think most of them will never attempt it again on their own. Secondly, imagine studying to be a dentist without ever actually seeing a tooth? Yes, you might be able to describe a tooth, and know what it is made out of – but nobody would want a dentist who has never seen a tooth to operate on them. Yet somehow we expect people studying software engineering to do the same? This is not right. Now, before I finish my rant let me say that I know this is not the same everywhere in the world, and that there needs to be a balance on practical implementation and academic understanding – I am just disappointed that this does not seem to be happening at the institution that I am currently studying at ;-( Please, if you happen to be a lecturer or teacher reading this post – a combination of theory and practical's goes a long way. We need to up the quality of software being produced and that starts at learner level!

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  • Google Personalized Search Results Makes Life Easy For Searchers

    Recently Google introduced new feature for search engine users. Google now providing personalized search results for everyone who uses Google search engine, without considering they have opted for it or not in the previously available personalized feature. Searchers now have now the options to select or completely opt-out to get personalized search results. Google designed various protections to safeguard searchers privacy. It will raise some concerns when users opt-in instead of opt-out this feature. Below is the deeper look on the new feature.

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  • Life Without SEO

    Search engine optimization is definitely needed if you depend on traffic and you would like to be found for some search phrases. But in all other cases you only need to take care for "ordinary" visitors and make good page for them.

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  • Oracle CRM On Demand R17 and Pharma's Future

    - by charles.knapp
    By Denis Pombriant, Beagle Research, March 30 "Oracle announced Release 17 of CRM On-Demand today along with an updated vertical market version for the pharmaceutical industry. Seventeen is a lot of releases even for a SaaS company and Oracle should be proud of the milestone. The same is true of the emphasis on the pharmaceutical industry vertical. Oracle comes to the pharma CRM market with an assist from Siebel, the one time independent leader in CRM that Oracle bought a few years back. Before the acquisition Siebel and its pharma package had managed to corner about nineteen of the top twenty pharmaceutical companies. For a time in the last decade you could go from job to job as a pharma rep taking your Siebel skills with you and feel right at home. The writing on the wall now though is that pharmaceutical sales is transitioning to a SaaS model and Oracle is managing the transition for its customers. Oracle's done a good job of keeping up with changes in the industry and you have to admit that pharma sales is a different kettle of fish than almost anything else in CRM." For additional insights, read here.

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  • Recommendations on laptops - long battery life, slim, Windows 7

    - by molecule
    Hi, I have been looking at a couple of laptops... The most important requirement is long battery life, slim & light, and runs Windows 7. One that seems to fit the bill is the Sony Vaio Z series laptops. They claim to have long battery life, have some really impressive specs (on paper) and a very nice design. They are not on sale where I am yet but has seen/used them? Second would be the Lenovo Thinkpad IBM x301 For business users, Thinkpad seems to be the way to go. I have also considered Dell Alienware M11x but may not be completely appropriate for business use? What would you recommend with a budget of USD1500-2000?

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