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  • Exam 70-518 Pro: Designing and Developing Windows Applications Using Microsoft .NET Framework 4

    - by Raghuraman Kanchi
    Today I noticed some topics from questions in the beta exam 70-518 which stumped me. I am just mentioning the topics below for future understanding and reference. This exam made me feel as if I was attempting questions about .NET 4.0 Framework. 1. Content-based vs. context-based filtered routing – Deciding the nearest Geographical Database. 2. Choosing an appropriate strategy for communicating with COM components, mainframe services 3. Microsoft Sync Framework 4. PLINQ 5. Difference between Dispatcher.BeginInvoke and Dispatcher.Invoke 6. Accessibility Testing/Scalability Testing (This objective may include but is not limited to: recommending functional testing, recommending reliability testing (performance testing, stress testing, scalability testing, duration testing)) 7. profiling, tracing, performance counters, audit trails 8. local vs. centralized reporting

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  • Convert rotation from Right handed System to left handed

    - by Hector Llanos
    I have Euler angles from a right handed system that I am trying to convert to a left handed system. All the information that I have read online says that to convert it simply multiply the axis and the angle in the correct order and it should work. In other words, Z * Y * X. When I do this what I see in Maya, and in engine still do not match up. This is what I have so far: static Quaternion ConvertToRightHand(Vector3 Euler) { Quaternion x = Quaternion.AngleAxis(-Euler.x, Vector3.right); Quaternion y = Quaternion.AngleAxis(Euler.y, Vector3.up); Quaternion z = Quaternion.AngleAxis(Euler.z, Vector3.forward); return (z * y * x); } Keeping the -Euler.x helps keep the object pointing up correctly, but when I pass ( 0,0,0) to face in the -z, it faces in the +z. Help :/

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  • SSH'ing to my machine attaches an existing screen session and detaching it ends my SSH session

    - by jsplaine
    ssh'ing to my Ubuntu machine automatically attaches an existing screen session and detaching ends my ssh session What I want is to be able to ssh to my Ubuntu machine without automatically attaching to the screen session on that machine. Or at least, I should be able to to detach from that screen session w/o ending my ssh session .. right? Doesn't seem to work. This so that I can attempt to run firefox --display <whichever one is being forwarded to my ssh session>, so that I can debug a website that the remote Ubuntu machine is running (via localhost). Best case scenario is that I could just remote-desktop to my Ubuntu machine. But it's not set up to allow remote-desktop, and I see no way to set it up remotely via shell/ssh. Also, it sounds like you need a static IP in order to remote desktop to an Ubuntu machine (so I keep reading).

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  • Getting Current Native Thread

    - by Ricardo Peres
    The native OS threads running in the current process are exposed through the Threads property of the Process class. Please note that this is not the same as a managed thread, these are the actual native threads running on the operating system. In order to get a pointer to the current executing thread, we must use P/Invoke. Here's how we do it: [DllImport("kernel32.dll")] public static extern UInt32 GetCurrentThreadId(); UInt32 id = GetCurrentThreadId(); ProcessThread thread = Process.GetCurrentProcess().Threads.Cast().Where(t = t.Id == id).Single(); SyntaxHighlighter.config.clipboardSwf = 'http://alexgorbatchev.com/pub/sh/2.0.320/scripts/clipboard.swf'; SyntaxHighlighter.brushes.CSharp.aliases = ['c#', 'c-sharp', 'csharp']; SyntaxHighlighter.all();

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  • How many developers before continuous integration becomes effective for us?

    - by Carnotaurus
    There is an overhead associated with continuous integration, e.g., set up, re-training, awareness activities, stoppage to fix "bugs" that turn out to be data issues, enforced separation of concerns programming styles, etc. At what point does continuous integration pay for itself? EDIT: These were my findings The set-up was CruiseControl.Net with Nant, reading from VSS or TFS. Here are a few reasons for failure, which have nothing to do with the setup: Cost of investigation: The time spent investigating whether a red light is due a genuine logical inconsistency in the code, data quality, or another source such as an infrastructure problem (e.g., a network issue, a timeout reading from source control, third party server is down, etc., etc.) Political costs over infrastructure: I considered performing an "infrastructure" check for each method in the test run. I had no solution to the timeout except to replace the build server. Red tape got in the way and there was no server replacement. Cost of fixing unit tests: A red light due to a data quality issue could be an indicator of a badly written unit test. So, data dependent unit tests were re-written to reduce the likelihood of a red light due to bad data. In many cases, necessary data was inserted into the test environment to be able to accurately run its unit tests. It makes sense to say that by making the data more robust then the test becomes more robust if it is dependent on this data. Of course, this worked well! Cost of coverage, i.e., writing unit tests for already existing code: There was the problem of unit test coverage. There were thousands of methods that had no unit tests. So, a sizeable amount of man days would be needed to create those. As this would be too difficult to provide a business case, it was decided that unit tests would be used for any new public method going forward. Those that did not have a unit test were termed 'potentially infra red'. An intestesting point here is that static methods were a moot point in how it would be possible to uniquely determine how a specific static method had failed. Cost of bespoke releases: Nant scripts only go so far. They are not that useful for, say, CMS dependent builds for EPiServer, CMS, or any UI oriented database deployment. These are the types of issues that occured on the build server for hourly test runs and overnight QA builds. I entertain that these to be unnecessary as a build master can perform these tasks manually at the time of release, esp., with a one man band and a small build. So, single step builds have not justified use of CI in my experience. What about the more complex, multistep builds? These can be a pain to build, especially without a Nant script. So, even having created one, these were no more successful. The costs of fixing the red light issues outweighed the benefits. Eventually, developers lost interest and questioned the validity of the red light. Having given it a fair try, I believe that CI is expensive and there is a lot of working around the edges instead of just getting the job done. It's more cost effective to employ experienced developers who do not make a mess of large projects than introduce and maintain an alarm system. This is the case even if those developers leave. It doesn't matter if a good developer leaves because processes that he follows would ensure that he writes requirement specs, design specs, sticks to the coding guidelines, and comments his code so that it is readable. All this is reviewed. If this is not happening then his team leader is not doing his job, which should be picked up by his manager and so on. For CI to work, it is not enough to just write unit tests, attempt to maintain full coverage, and ensure a working infrastructure for sizable systems. The bottom line: One might question whether fixing as many bugs before release is even desirable from a business prespective. CI involves a lot of work to capture a handful of bugs that the customer could identify in UAT or the company could get paid for fixing as part of a client service agreement when the warranty period expires anyway.

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  • How can I show ads for search on own web site

    - by user3826
    On my web site there is a (self-coded) search functionality that searches through the web site's specific contents. However I'd like to display one banner in addition to the site's results, showing ads relevant to the entered search terms. Can I do this e.g. with Google Ads? I want the ads to be based only on the search terms from the user, not the rest of the site's content, so there has to be a possibility to pass these search terms to the ad provider and get a banner based on these search terms.

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  • Organizing code for iOS app development

    - by KronoS
    I've been developing an app for the iOS platform, and as I've been going along, I've noticed that I've done a terrible job of keeping my files (.h, .m, .mm) organized. Is there any industry standards or best practices when it comes to organizing files for an iOS project? My files include custom classes (beside the view controllers), customized View Controllers, third-party content, code that works only on iOS 5.0+ and code that works on previous versions. What I'm looking for is a solution to keep things organized in a manner that others (or myself in years to come) can look at this and understand the basic structure of the application and not get lost in the multiple files found therein.

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  • JavaScript function to Redirects parent of IFrame to specified URL

    - by Michael Freidgeim
    /// <summary>    /// Redirects parent of IFrame to specified URL    /// If current page doesn't have parent, redirect itself    /// </summary>    /// <param name="page"></param>    /// <param name="url"></param>    public static void NavigateParentToUrl(Page page, string url)    {     String script = @" try { var sUrl='" + url + @"'; if (self.parent.frames.length != 0)     self.parent.location=sUrl; else   self.location = sUrl; } catch (Exception) {} ";     page.ClientScript.RegisterStartupScript(TypeForClientScript(), MethodBase.GetCurrentMethod().Name, script, true);    }    /// <summary>

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  • Why is CSS3 doing animations?

    - by Joseph the Dreamer
    Like what the title says, why are there animations in CSS3? With basis from the "rule" of separation of concerns, HTML is the content, CSS is the style, and JavaScript is the interactive component. And by interactivity, one can conclude that anything moving due to any interaction, user or non-user triggered should be covered by JavaScript, not CSS. So why did they make CSS3 capable of doing animations? Doesn't it breach the rule, which is separation of concerns? Is there anything I missed that makes animations qualified to be classified as styles rather than interaction?

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  • How to ensure apache2 reads htaccess for custom expiry?

    - by tzot
    I have a site with Apache 2.2.22 . I have enabled the mod-expires and mod-headers modules seemingly correctly: $ apachectl -t -D DUMP_MODULES … expires_module (shared) headers_module (shared) … Settings include: ExpiresActive On ExpiresDefault "access plus 10 minutes" ExpiresByType application/xml "access plus 1 minute" Checking the headers of requests, I see that max-age is set correctly both for the generic case and for xml files (which are auto-generated, but mostly static). I would like to have different expiries for xml files in a directory (e.g. /data), so http://site/data/sample.xml expires 24 hours later. I enter the following in data/.htaccess: ExpiresByType application/xml "access plus 24 hours" Header set Cache-control "max-age=86400, public" but it seems that apache ignores this. How can I ensure apache2 uses the .htaccess directives? I can provide further information if requested.

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  • SSIS: Building SQL databases on-the-fly using concatenated SQL scripts

    - by DrJohn
    Over the years I have developed many techniques which help automate the whole SQL Server build process. In my current process, where I need to build entire OLAP data marts on-the-fly, I make regular use of a simple but very effective mechanism to concatenate all the SQL Scripts together from my SSMS (SQL Server Management Studio) projects. This proves invaluable because in two clicks I can redeploy an entire SQL Server database with all tables, views, stored procedures etc. Indeed, I can also use the concatenated SQL scripts with SSIS to build SQL Server databases on-the-fly. You may be surprised to learn that I often redeploy the database several times per day, or even several times per hour, during the development process. This is because the deployment errors are logged and you can quickly see where SQL Scripts have object dependency errors. For example, after changing a table structure you may have forgotten to change any related views. The deployment log immediately points out all the objects which failed to build so you can fix and redeploy the database very quickly. The alternative approach (i.e. doing changes in the database directly using the SSMS UI) would require you to check all dependent objects before making changes. The chances are that you will miss something and wonder why your app returns the wrong data – a common problem caused by changing a table without re-creating dependent views. Using SQL Projects in SSMS A great many developers fail to make use of SQL Projects in SSMS (SQL Server Management Studio). To me they are invaluable way of organizing your SQL Scripts. The screenshot below shows a typical SSMS solution made up of several projects – one project for tables, another for views etc. The key point is that the projects naturally fall into the right order in file system because of the project name. The number in the folder or file name ensures that the projects the SQL scripts are concatenated together in the order that they need to be executed. Hence the script filenames start with 100, 110 etc. Concatenating SQL Scripts To concatenate the SQL Scripts together into one file, I use notepad.exe to create a simple batch file (see example screenshot) which uses the TYPE command to write the content of the SQL Script files into a combined file. As the SQL Scripts are in several folders, I simply use several TYPE command multiple times and append the output together. If you are unfamiliar with batch files, you may not know that the angled bracket (>) means write output of the program into a file. Two angled brackets (>>) means append output of this program into a file. So the command-line DIR > filelist.txt would write the content of the DIR command into a file called filelist.txt. In the example shown above, the concatenated file is called SB_DDS.sql If, like me you place the concatenated file under source code control, then the source code control system will change the file's attribute to "read-only" which in turn would cause the TYPE command to fail. The ATTRIB command can be used to remove the read-only flag. Using SQLCmd to execute the concatenated file Now that the SQL Scripts are all in one big file, we can execute the script against a database using SQLCmd using another batch file as shown below: SQLCmd has numerous options, but the script shown above simply executes the SS_DDS.sql file against the SB_DDS_DB database on the local machine and logs the errors to a file called SB_DDS.log. So after executing the batch file you can simply check the error log to see if your database built without a hitch. If you have errors, then simply fix the source files, re-create the concatenated file and re-run the SQLCmd to rebuild the database. This two click operation allows you to quickly identify and fix errors in your entire database definition.Using SSIS to execute the concatenated file To execute the concatenated SQL script using SSIS, you simply drop an Execute SQL task into your package and set the database connection as normal and then select File Connection as the SQLSourceType (as shown below). Create a file connection to your concatenated SQL script and you are ready to go.   Tips and TricksAdd a new-line at end of every fileThe most common problem encountered with this approach is that the GO statement on the last line of one file is placed on the same line as the comment at the top of the next file by the TYPE command. The easy fix to this is to ensure all your files have a new-line at the end.Remove all USE database statementsThe SQLCmd identifies which database the script should be run against.  So you should remove all USE database commands from your scripts - otherwise you may get unintentional side effects!!Do the Create Database separatelyIf you are using SSIS to create the database as well as create the objects and populate the database, then invoke the CREATE DATABASE command against the master database using a separate package before calling the package that executes the concatenated SQL script.    

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  • Is SimplePHPBlog a secure blogging engine?

    - by authentictech
    Has anyone used the blog engine SimplePHPBlog? It is a simple blog engine that uses only text files (no database). My problem with it is that the content directory where the texts files are stored appears to require being world writeable/readable (i.e. permission 777) for it to work. This means anyone can access the text files with a browser! These text files include the blog/comment poster's IP and email address! This is not secure or good practice, right?

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  • How to protect SHTML pages from crawlers/spiders/scrapers?

    - by Adam Lynch
    I have A LOT of SHTML pages I want to protect from crawlers, spiders & scrapers. I understand the limitations of SSIs. An implementation of the following can be suggested in conjunction with any technology/technologies you wish: The idea is that if you request too many pages too fast you're added to a blacklist for 24 hrs and shown a captcha instead of content, upon every page you request. If you enter the captcha correctly you've removed from the blacklist. There is a whitelist so GoogleBot, etc. will never get blocked. Which is the best/easiest way to implement this idea? Server = IIS Cleaning out the old tuples from a DB every 24 hrs is easily done so no need to explain that.

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  • How do I Set PATH in /etc/profile.d?

    - by Rodrigo Sasaki
    I'm using zsh as my shell, and I'm trying to configure my environment. I usually define my $JAVA_HOME variable by creating a file: /etc/profile.d/java.sh with the following content export JAVA_HOME=/path/to/jdk export PATH=$JAVA_HOME/bin:$PATH then I logout and back in, and it all works, but for some reason the PATH variable is not set. It recognizes JAVA_HOME, but not the new PATH, see this terminal snippet: ~ echo $JAVA_HOME /usr/lib/jvm/jdk1.8.0_05 ~ echo $PATH /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games and I confirmed it by trying to run a command form the jvm ~ java -version zsh: command not found: java the PATH doesn't include the $JAVA_HOME as it should. is there something else I should check? EDIT I have checked that if I run source /etc/profile.d/java.sh it all runs correctly and my variables get set as they should, but shouldn't the scripts in /etc/profile.d run automatically?

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  • Games with multiple flash files not working

    - by zlyfire
    I have download a flash game, since that's show the person coded it, and it is in multiple flash files to reduce overall file size or something. When I try to play it, I can only use the content within that one flash file, leading me to believe that it does not call upon other files within my computer. I kept the same file structure and everything as the download was, and another version of the same game I had on my windows laptop before my laptop died. It worked fine there, calling the files like it was supposed to. Is it just an Ubuntu/Linux/Unix-based bug, or is something going wrong? I've tried it in browser (firefox) and offline (gnash) and neither worked properly. Can anyone help me with this? Perhaps helping me find a way to get my game to work properly?

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  • Why are the tags on my site using wordpress being indexed instead of the page?

    - by Bernard
    I can't figure out why my tags are being indexed by google and not my actual posts. So in google, my posts are showing up as mysite.com/tags/post and I of course I want it to look like mysite.com/category/actualpost. Any ideas what could be wrong? My domain is 3 years old and I just started a new focus of an existing site. I can't figure this out! There is no duplicate content, I have a sitemap submitted to webmaster tools and robots.txt...I have everything I need. This is the first time something like this has happened to me. Let me know if anyone has any ideas.

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  • Is it safe to block redirected (but still linked) URLs with robots.txt?

    - by Edgar Quintero
    I have a website that has all URLs optimized and 301 redirected from nasty URLs to clean ones. However, everywhere throughout the site the unclean URLs are linked in menus, content, products, etc. Google currently has all clean URLs indexed, along with a few unclean URLs too. So the site still has linked everywhere the old URLs (ideally this wouldn't be the case but this is how it is ATM). I would like to block the unclean URLs with robots.txt. The question: if I block these unclean URLs with the robots.txt, when the entire website is linked with them (but they all redirect to the clean version), will this affect the indexing status at all?

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  • Simple iOS glDrawElements - BAD_ACCESS

    - by user699215
    You can copy paste this into the default OpenGl template created in Xcode. Why am I not seeing anything :-) It is strange as the glDrawArrays(GL_TRIANGLES, 0, 3); is working fine, but with glDrawElements(GL_TRIANGLE_STRIP, sizeof(indices)/sizeof(GLubyte), GL_UNSIGNED_BYTE, indices); Is giving BAD_ACCESS? Copy paste this into Xcode default OpenGl template: ViewController #import "ViewController.h" #define BUFFER_OFFSET(i) ((char *)NULL + (i)) // Uniform index. enum { UNIFORM_MODELVIEWPROJECTION_MATRIX, UNIFORM_NORMAL_MATRIX, NUM_UNIFORMS }; GLint uniforms[NUM_UNIFORMS]; // Attribute index. enum { ATTRIB_VERTEX, ATTRIB_NORMAL, NUM_ATTRIBUTES }; @interface ViewController () { GLKMatrix4 _modelViewProjectionMatrix; GLKMatrix3 _normalMatrix; float _rotation; GLuint _vertexArray; GLuint _vertexBuffer; NSArray* arrayOfVertex; } @property (strong, nonatomic) EAGLContext *context; @property (strong, nonatomic) GLKBaseEffect *effect; - (void)setupGL; - (void)tearDownGL; @end @implementation ViewController - (void)viewDidLoad { [super viewDidLoad]; self.context = [[EAGLContext alloc] initWithAPI:kEAGLRenderingAPIOpenGLES2]; GLKView *view = (GLKView *)self.view; view.context = self.context; view.drawableDepthFormat = GLKViewDrawableDepthFormat24; [self setupGL]; } - (void)dealloc { [self tearDownGL]; if ([EAGLContext currentContext] == self.context) { [EAGLContext setCurrentContext:nil]; } } - (void)didReceiveMemoryWarning { [super didReceiveMemoryWarning]; if ([self isViewLoaded] && ([[self view] window] == nil)) { self.view = nil; [self tearDownGL]; if ([EAGLContext currentContext] == self.context) { [EAGLContext setCurrentContext:nil]; } self.context = nil; } // Dispose of any resources that can be recreated. } GLuint vertexBufferID; GLuint indexBufferID; static const GLfloat vertices[9] = { -0.5, -0.5, 0.5, 0.5, -0.5, 0.5, -0.5, 0.5, 0.5 }; static const GLubyte indices[3] = { 0, 1, 2 }; - (void)setupGL { [EAGLContext setCurrentContext:self.context]; // [self loadShaders]; self.effect = [[GLKBaseEffect alloc] init]; self.effect.light0.enabled = GL_TRUE; self.effect.light0.diffuseColor = GLKVector4Make(1.0f, 0.4f, 0.4f, 1.0f); glEnable(GL_DEPTH_TEST); // glGenVertexArraysOES(1, &_vertexArray); // glBindVertexArrayOES(_vertexArray); glGenBuffers(1, &vertexBufferID); glBindBuffer(GL_ARRAY_BUFFER, vertexBufferID); glBufferData(GL_ARRAY_BUFFER, sizeof(vertices), vertices, GL_STATIC_DRAW); glGenBuffers(1, &indexBufferID); glBindBuffer(GL_ELEMENT_ARRAY_BUFFER, indexBufferID); glBufferData(GL_ELEMENT_ARRAY_BUFFER, sizeof(indices), indices, GL_STATIC_DRAW); glEnableVertexAttribArray(GLKVertexAttribPosition); glVertexAttribPointer(GLKVertexAttribPosition, // Specifies the index of the generic vertex attribute to be modified. 3, // Specifies the number of components per generic vertex attribute. Must be 1, 2, 3, 4. GL_FLOAT, // GL_FALSE, // 0, // BUFFER_OFFSET(0)); // // glBindVertexArrayOES(0); } - (void)tearDownGL { [EAGLContext setCurrentContext:self.context]; glDeleteBuffers(1, &_vertexBuffer); glDeleteVertexArraysOES(1, &_vertexArray); self.effect = nil; } #pragma mark - GLKView and GLKViewController delegate methods - (void)update { float aspect = fabsf(self.view.bounds.size.width / self.view.bounds.size.height); GLKMatrix4 projectionMatrix = GLKMatrix4MakePerspective(GLKMathDegreesToRadians(65.0f), aspect, 0.1f, 100.0f); self.effect.transform.projectionMatrix = projectionMatrix; GLKMatrix4 baseModelViewMatrix = GLKMatrix4MakeTranslation(0.0f, 0.0f, -4.0f); baseModelViewMatrix = GLKMatrix4Rotate(baseModelViewMatrix, _rotation, 0.0f, 1.0f, 0.0f); // Compute the model view matrix for the object rendered with GLKit GLKMatrix4 modelViewMatrix = GLKMatrix4MakeTranslation(0.0f, 0.0f, -1.5f); modelViewMatrix = GLKMatrix4Rotate(modelViewMatrix, _rotation, 1.0f, 1.0f, 1.0f); modelViewMatrix = GLKMatrix4Multiply(baseModelViewMatrix, modelViewMatrix); self.effect.transform.modelviewMatrix = modelViewMatrix; // Compute the model view matrix for the object rendered with ES2 modelViewMatrix = GLKMatrix4MakeTranslation(0.0f, 0.0f, 1.5f); modelViewMatrix = GLKMatrix4Rotate(modelViewMatrix, _rotation, 1.0f, 1.0f, 1.0f); modelViewMatrix = GLKMatrix4Multiply(baseModelViewMatrix, modelViewMatrix); _normalMatrix = GLKMatrix3InvertAndTranspose(GLKMatrix4GetMatrix3(modelViewMatrix), NULL); _modelViewProjectionMatrix = GLKMatrix4Multiply(projectionMatrix, modelViewMatrix); _rotation += self.timeSinceLastUpdate * 0.5f; } int i; - (void)glkView:(GLKView *)view drawInRect:(CGRect)rect { glClearColor(0.65f, 0.65f, 0.65f, 1.0f); glClear(GL_COLOR_BUFFER_BIT | GL_DEPTH_BUFFER_BIT); // glBindVertexArrayOES(_vertexArray); // Render the object with GLKit [self.effect prepareToDraw]; //glDrawArrays(GL_TRIANGLES, 0, 3); // Render the object again with ES2 // glDrawArrays(GL_TRIANGLES, 0, 3); glDrawElements(GL_TRIANGLE_STRIP, sizeof(indices)/sizeof(GLubyte), GL_UNSIGNED_BYTE, indices); } @end

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  • Customer Engagement: Are Your Customers Engaged With Your Brands?

    - by Michael Snow
    Engaging Customers is Critical for Business Growth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before.  We all know that successfully engaging customers is critical to an organization’s business success. We also know that engaging our customers is more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last decade and a half we’ve watched as the online channel became a primary one for conducting our business and even managing our lives. And during this whole process or evolution, the customer journey has grown increasingly complex. Customers themselves have assumed increasing power and influence over the purchase process and for setting the tone and pace of the relationships they have with brands and you see the evidence of this in the really high expectations that customers have today. They expect brand experiences that are personalized and relevant -- In other words they want experiences that demonstrate that the brand understands their interests, preferences and past interactions with them. They also expect their experience with a brand and the community surrounding it to be social and interactive – it’s no longer acceptable to have a static, one-way dialogue with your customer base or to fail to connect your customers with fellow customers, or with your employees and partners. And on top of all this, customers expect us to deliver this rich and engaging, personalized and interactive experience, in a consistent way across a variety of channels including web, mobile and social channels or even offline venues such as in-store or via a call center. And as a result, we see that delivery on these expectations and successfully engaging your customers is a great challenge today. Customers expect a personal, engaging and consistent online customer experience. Today’s consumer expects to engage with your brand and the community surrounding it in an interactive and social way. Customers have come to expect a lot for the online customer experience.  ·        They expect it to be personal: o   Accessible:  - Regardless of my device  Via my existing online identities  o   Relevant:  Content that interests me  o   Customized:  To be able to tailor my online experience  ·        They expect it to be engaging: o   Social:  So I can share content with my social networks  o   Intuitive:  To easily find what I need   o   Interactive:  So I can interact with online communities And they expect it to be consistent across the online experience – so you better have your brand and information ducks in a row. These expectations are not only limited to your customers by any means. Your employees (and partners) are also expecting to be empowered with engagement tools across their internal and external communications and interactions with customers, partners and other employees. We had a great conversation with Ted Schadler from Forrester Research entitled: "Mobile is the New Face of Engagement" that is now available On-Demand. Take a look at all the webcasts available to watch from our Social Business Thought Leader Series. Social capabilities have become so pervasive and changed customers’ expectations for their online experiences. The days of one-direction communication with customers are at an end. Today’s customers expect to engage in a dialogue with your brand and the community surrounding it in an interactive and social way. You have at a very short window of opportunity to engage a customer before they go to another site in their pursuit of information, product, or services. In fact, customers who engage with brands via social media tend to spend more that customers who don’t, between 20% and 40% more.  And your customers are also increasingly influenced by their social networks too – 40% of consumers say they factor in Facebook recommendations when making purchasing decisions.  This means a few different things for today’s businesses. Incorporating forms of social interaction such as commenting or reviews as well as tightly integrating your online experience with your customers’ social networking experiences into the online customer experience are crucial for maintaining the eyeballs on your desired pages. --- Notes/Sources: 93% - Cone Finds that Americans Expect Companies to Have a Presence in Social Media - http://www.coneinc.com/content1182 40% of consumers factor in Facebook recommendations when making decisions about purchasing (Increasing Campaign Effectiveness with Social Media, Syncapse, March 2011) 20%-40% - Customers who engage with a company via social media spend this percentage more with that company than other customers (Source: Bain & Company Report – Putting Social Media to Work)

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  • Let&rsquo;s try this again&hellip;

    - by svanvliet
    So it’s been a really long time since I consistently blogged on my previous ASP.NET blog (and, let’s be honest, it wasn’t that consistent to begin with!)  With the mainstream use of microblogging sites like Facebook and Twitter, I’ve been able to post more frequent updates (http://www.facebook.com/scott.vanvliet & http://twitter.com/scottvanvliet) but haven’t really authored any good content lately. Well, I decided it’s time for me to try again! I’ve relocated my blog from the ASP.NET weblogs site to my new home here at http://geekswithblogs.net (thanks @jjulian and @jalexander!)  I hope to be posting musings on here about Silverlight, motion graphics, digital media, digital supply chain, and even personal/fun stuff. Stay tuned!

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  • RightNow CX @ OpenWorld: What to Experience

    - by Tony Berk
    We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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  • Does anyone actually use the /// comment blocks?

    - by Rachel
    Someone once said we should prefix all our methods with the /// <summary> comment blocks (C#) and I am wondering if that is true or not. I started to use them and found they annoyed me quite a bit, so stopped using them except for libraries and static methods. They're bulky and I'm always forgetting to update them. Do you recommend using them? Why? EDIT: I normally use // comments all the time, it's just the /// <summary> blocks I was wondering about

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  • Some Adsense domain's ads are causing document.write() statements that remove the html from the page

    - by er1234
    All that is output on the page is the domain name of the advertiser, for example 'www.solar-aid.org'. The rest of the content is stripped, I believe because of a document.write() statement. I'd like to know if this is a common issue or something wrong with our setup. There are three domains causing the issue, which we've blocked from Adsense as a result. solar-aid.org kiva.org grameenfoundation.org Given the type of organizations I think they may be within the default group of 'public service ads' within the Backup Ads setting. If the issue doesn't completely resolve itself soon (one customer of ours complained today, even though I blocked them 5+ days ago), I'll disable public service ads and select the 'fill space with a solid color' option.

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  • Oracle OpenWorld Preview: Oracle WebCenter Customer Appreciation Reception

    - by Christie Flanagan
    Attention Oracle WebCenter Customers!  Don't Miss the Oracle WebCenter Customer Appreciation Reception Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream invite you to a private cocktail reception at one of San Francisco's finest hotels. Please join us and other Oracle WebCenter customers for hors d'oeuvres and cocktails at this exclusive reception. Don't miss this opportunity to meet and talk with executives from Oracle WebCenter product management and product marketing, and premier Oracle WebCenter partners. We look forward to seeing you! RSVP Now If you are an Oracle WebCenter customer, please RSVP to surveymonkey.com/s/OOW12 by September 26, 2012. You will receive an e-mail notification from [email protected] confirming your attendance for this event. Sponsored by: If you are an employee or official of a government organization, please click here for important ethics information regarding this event.

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  • Enumerating the Future With Reactive Extensions

    Iterating over a collection of items seems like a pretty straightforward mundane concept. I dont know about you, but I dont spend the typical day thinking about the mechanics of iteration, much like I dont spend a lot of time thinking about how a roll of toilet paper is made. At least I didnt until watching Elmo Potty Time with my son. Now I think about it all the time, but I digress. Historically, Ive always thought of iteration as an action over a static set of items. You have this collection...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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